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Permira, acquired Genesys Telecommunications Labs, Inc.

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Like Genesys Telecommunications Labs, Inc.

closed 2/1/2012 via BusinessWire

Permira, acquired Genesys Telecommunications Labs, Inc.

synopsis: Permira, the European private equity firm with global reach, announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a global expert in contact center technology software, from Alcatel-Lucent.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target parent: Alcatel-Lucent
target: Genesys Telecommunications Labs, Inc.
Headquartered in Daly City, CA, Genesys Telecommunications Labs is one of the leading suppliers of enterprise software and solutions that enable best-in-class customer service for companies and organizations.
price ($mm)
$1,500
rev ($mm)
$500
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 3/5/2014 via Market Watch

Enghouse Systems Limited, acquired IT Sonix AG

synopsis: Enghouse Systems Limited CA announced that it has acquired IT Sonix AG. IT Sonix is a software provider specializing in outbound contact center solutions with a particular focus on tele-marketing.
buyer: Enghouse Systems Limited(US:EGHSF:$136.37)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth.
target: IT Sonix AG
IT Sonix AG specializes in the development and sale of high-quality telecommunications solutions as well as customized, intuitive software. In addition to its headquarters in Leipzig, the internationally active IT Sonix AG has offices in Belper/Derby (UK) and Bolzano (Italy).
price ($mm)
$9.62
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2014 via GlobeNewswire

Mitel Networks Corporation, acquired OAISYS

synopsis: Mitel, a global leader in business communications, announced the acquisition of contact center supplier OAISYS, a leading developer of integrated call recording and quality management solutions.
buyer: Mitel Networks Corporation(MITL:$579.40)
Mitel is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice.
target: OAISYS
OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises.
price ($mm)
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EBITDA ($mm)
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closed 3/5/2013 via Company Press Release

Komutel, Inc., acquired Novo Technologies

synopsis: Novo announces its acquisition by Komutel, a leading Enterprise Communication software developer. Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers.
buyer: Komutel, Inc.
Komutel is a high technology company specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel offers a suite of software products designed to enhance the performance of internal communications and inbound/outbound call handling.
target: Novo Technologies
Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers. It has has extensive experience across a range of industries, including finance, government, health, insurance, and retail.
price ($mm)
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closed 9/24/2012 via Market Wire

Noble Systems Corporation, acquired Stratasoft, Inc.

synopsis: Noble Systems Corporation, a global leader in unified contact center technology solutions, announced the acquisition of Stratasoft, Inc., an award-winning provider of hosted and premise-based contact center technology. The acquisition includes all Stratasoft brands and intellectual properties.
buyer: Noble Systems Corporation
Noble Systems Corp is a global leader in unified contact centre technology solutions. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platform for inbound/outbound/blended communications.
target parent: The Resource Group International Limited
target: Stratasoft, Inc.
Stratasoft is an acknowledged technology leader in professional contact center systems. Stratasoft has a comprehensive patent portfolio that includes predictive dialing and dialing algorithms, contact center database management, contact center campaign scripting and contact center management.
price ($mm)
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closed 2/7/2012 via Wall Street Journal

24/7 Customer, acquired Voxify

synopsis: 24/7 is a Silicon Valley company that uses large-scale data analytics to try to predict what customers want in order to serve them better. 24/7 has acquired Voxify, a Microsoft partner that creates automated call center agents from investors including El Dorado Ventures, Intel Capital, Palomar Ventures and Sigma Partners.
buyer: 24/7 Customer
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India.
target: Voxify
Voxify continues to be recognized as the top-ranked speech self-service solution provider for enterprise contact centers. It has invested in technology to free enterprises from the timelines, costs, performance challenges, and maintenance burden of traditional professional services engagements.
price ($mm)
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closed 7/6/2011 via BusinessWire

Interactive Intelligence, Inc., acquired CallTime Solutions

synopsis: Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, has acquired Sydney-based CallTime Solutions, an exclusive reseller of the vendor’s software suite. CallTime undertakes consulting, project management, system integration and offers a range of managed services to its customers and partners.
buyer: Interactive Intelligence, Inc.(ININ:$237.37)
Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions include vertical-specific applications for insurance and collections.
target: CallTime Solutions
Specialists in Communications Solutions and Integration Services for Call Centres, Enterprises and Telecommunication Service Providers, CallTime Solutions develops and deploys innovative communications solutions.
price ($mm)
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announced 6/14/2011 via BusinessWire

Capgemini, will acquire Prosodie

synopsis: Capgemini, a global leader in consulting and IT services has entered into exclusive negotiations with the funds managed by Apax Partners and the Prosodie management team with a view to acquiring Prosodie. Prosodie has a unique position in France and elsewhere in Europe thanks to its expertise in the overlapping areas of IT and telecoms.
buyer: Capgemini(FR:CAP:$10,264.00)
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies.
target parent: Apax Partners
target: Prosodie
Cloud computing player, Prosodie is specialized in multi-channel transactional flows management for large corporate accounts. Prosodie’s areas of expertise include: multi-channel customer relationship, IT outsourcing, mobile services, prepaid and payment services.
price($mm)[EV]
$553 [$554]*
rev ($mm)
$250
EBITDA ($mm)
$47
EV / rev
2.3x
EV / EBITDA
12.2x
closed 7/30/2010 via Reuters

Asseco SEE, acquired ITD A.S

synopsis: Asseco South Eastern Europe SA announced that it has acquired 99.662% of shares of İletişim Teknoloji Danışmanlık Ticaret A.Ş. (ITD A.S.).
buyer: Asseco SEE
The group Asseco SEE is the largest operator in South-Eastern Europe in terms of revenue derived from sales of its software and services.
target: ITD A.S
Founded in Istanbul in 1991, ITD A.S. provides services on voice automation, payment automation and infrastructural performance solutions.
price ($mm)
$11*
rev ($mm)
$10
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 7/15/2010 via PR Newswire

NICE Systems Ltd, acquired eglue Business Technologies, Inc.

synopsis: NICE Systems a leading global provider of intent-based solutions announced the acquisition of eglue, a leading provider of real-time decisioning and guidance solutions. NICE customers will benefit from the strategic expansion of the company's enterprise contact center and back office offering.
buyer: NICE Systems Ltd(NICE:$879.01)
NICE Systems is the leading provider of Insight from Interactions(TM), offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets.
target: eglue Business Technologies, Inc.
eglue Business Solutions is a global provider of unique solutions that maximize the return on every customer interaction. The eglue solution impacts the bottom and top lines in the contact center by reducing operational expenses, generating new revenue and retaining customers, all in real time.
price ($mm)
$29
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/7/2009 via Market Wire

Aspect Software, acquired Applied Information Management Limited

synopsis: Aspect, a unified communications and contact center software and services provider, announced it has acquired substantially all of the assets of Applied Information Management Limited and its wholly owned subsidiary, AIM Technology, Inc., a provider of analytical performance management software solutions.
buyer parent:Golden Gate Capital
buyer: Aspect Software
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center.
target: Applied Information Management Limited
AIM Technology provides contact center performance management software solutions. AIM solutions enable contact center managers to improve customer service, lower staff attrition, increase employee job satisfaction and contribute to their organization’s sustained growth.
price ($mm)
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closed 9/4/2008 via BusinessWire

Convergys Corporation, acquired Intervoice, Inc.

synopsis: Convergys Corporation a global leader in relationship management, announces the successful closing of its acquisition of Intervoice, Inc. This combination provides clients with a suite of solutions, from a single source, that enhances customer and employee interactions and simplifies operations.
buyer: Convergys Corporation(CVG:$2,027.60)
Convergys Corporation is a global leader in relationship management. Convergys delivers a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between our clients, their customers and their employees.
target: Intervoice, Inc.
Intervoice, Inc. provides leading enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. The Company is focused on the enterprise and network markets.
price($mm)[EV]
$322 [$270]
rev ($mm)
$202
EBITDA ($mm)
$19
EV / rev
1.3x
EV / EBITDA
14.3x
closed 3/31/2008 via BusinessWire

Carl R. Pohlad Family Holdings, acquired Avtex, Inc.

synopsis: The Pohlad family of companies has expanded its information technology (IT) holdings for the third time in two years with the addition of Avtex, Inc., a unified communications solution provider based in Minneapolis. The deal closed today. Terms were not disclosed.
buyer: Carl R. Pohlad Family Holdings
Marquette Financial Companies is a $1 billion financial services company owned by the Carl Pohlad family in Minneapolis, Minn. The privately held company has a diversified portfolio of banks and specialty financial service companies.
target: Avtex, Inc.
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers.
price ($mm)
rev ($mm)
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closed 9/26/2007 via BusinessWire

SER Solutions, Inc., acquired Strategic Communications Systems

synopsis: SER Solutions, Inc., a leading provider of contact management and speech analytics solutions, has acquired Strategic Communications Systems an innovator in technology for inbound, outbound and fully-blended customer contact centers. The acquisition of SCS will enable the company to further extend its product offering.
buyer parent:The Gores Group, LLC
buyer: SER Solutions, Inc.
SER Solutions, Inc. delivers unsurpassed contact center management and speech analytics solutions to support business activities such as proactive customer care, telemarketing, collections, fundraising, and market research.
target: Strategic Communications Systems
SCS helps businesses with inbound, outbound and blended call centers connect customers with information faster, more effectively and more efficiently. Our ASD Softswitch enhances telephone hardware and provides advanced features that complement existing enterprise solutions or replace them.
price ($mm)
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closed 5/14/2007 via PR Newswire

SAP AG, acquired Wicom Communications

synopsis: SAP AG announced the acquisition of Wicom Communications, a leading, privately-held provider of all-IP contact center and enterprise communications software based in Espoo, Finland.
buyer: SAP AG(SAP:$23,162.75)
SAP is the world's leading provider of business software. Today, more than 38,000 customers in more than 120 countries run SAP applications-from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.
target: Wicom Communications
Wicom Communications is a leading European provider of all-IP contact center and enterprise communications software. The Wicom solution replaces all traditional telephone systems, offering the functions of a PBX, mobile PBX and contact center as a single centrally managed system.
price ($mm)
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closed 9/6/2006 via BusinessWire

Intervoice, Inc., acquired Nuasis Corporation

synopsis: Intervoice has purchased the assets of Nuasis, a leading provider of Internet-enabled, customer contact software. As part of the agreement, Intervoice has purchased Nuasis' products, intellectual property, customer and channel contracts and other assets, and will assume certain obligations. Also, Intervoice hired many of Nuasis' employees.
buyer: Intervoice, Inc.(INTV:$0.00)
Intervoice, Inc. provides leading enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. The Company is focused on the enterprise and network markets.
target: Nuasis Corporation
Nuasis delivers call center innovations that improve customer service and reduce operating costs. The Nuasis NuContact Center intelligently routes customer inquiries via phone, e-mail, and web to self-service or live agents located anywhere.
price ($mm)
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closed 1/31/2006 via BusinessWire

The Resource Group International Limited, acquired Stratasoft, Inc.

synopsis: INX Inc., today announced the sale of its Stratasoft Inc. subsidiary to The Resource Group International Limited ("TRG").
buyer: The Resource Group International Limited
TRG is a leading provider of capital and operating solutions to companies active in the business services sector. We take both primary equity positions by providing liquidity to existing shareholders as well as investing directly in companies that could benefit from additional capital.
target parent: INX, Inc.
target: Stratasoft, Inc.
Stratasoft is an acknowledged technology leader in professional contact center systems. They have a comprehensive patent portfolio that includes predictive dialing, predictive dialing algorithms, contact center database management, campaign scripting & management systems.
price ($mm)
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closed 2/3/2014 via PR Newswire

Verint Systems Inc., acquired KANA Software

synopsis: Accel-KKR, a technology-focused private equity investment firm, announced that Verint® Systems Inc. has completed its previously announced acquisition of KANA Software, Inc., a leader in customer service solutions delivered both on-premises and in the cloud.
buyer: Verint Systems Inc.(VRNT:$839.54)
Verint Systems Inc. is the global leader in Actionable Intelligence solutions and value-added services. Its extensive portfolio of Enterprise Intelligence Solutions™ and Security Intelligence Solutions™ helps worldwide organizations capture and analyze complex, underused information sources.
target parent: Accel-KKR
target: KANA Software
A global leader in customer service solutions delivered on-premise or in the cloud, KANA lets organizations take complete control over customer service interactions, so they can take care of customers, while managing costs and reinforcing brand.
price ($mm)
$514
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/28/2011 via Market Wire

Oracle Corporation, will acquire InQuira

synopsis: Oracle, the world's most complete, open, and integrated business software and hardware systems company, announced that it has entered into an agreement to acquire InQuira, a leading provider of best-in-class service knowledge management software that supports web self-service and agent-assisted service.
buyer: Oracle Corporation(ORCL:$37,180.00)
Oracle Corporation is the world's largest enterprise software company. The company is a leading provider of systems software, including database management, application development, and application server software.
target: InQuira
InQuira is a leading provider of best-in-class service knowledge management software that supports web self-service and agent-assisted service. It's software platform has three core capabilities: knowledge base management, natural language search, and advanced analytics and reporting.
price ($mm)
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closed 4/6/2010 via PR Newswire

Servigistics, acquired Kaidara Software

synopsis: Servigistics, the worldwide leader in Service Lifecycle Management software, announced that it has acquired Kaidara, a provider of customer service software applications for knowledge management, intelligent search, complex diagnostics, analytics and user experience.
buyer parent:Marlin Equity Partners
buyer: Servigistics
Servigistics is the preferred provider of global service parts management solutions that enable companies to transform their service networks and improve corporate performance by dramatically reducing costs, increasing profitability, and driving customer loyalty.
target: Kaidara Software
Kaidara is an award-winning developer of software solutions which harness the experience and know-how within an organization to streamline resolution of complex questions and problems and reduce costs associated with delivering customer service.
price ($mm)
rev ($mm)
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*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target
closed 3/18/2014 via BusinessWire

Genesys Telecommunications Laboratories, acquired Solariat

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired the assets of the Solariat business, a social customer care and analytics platform company.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center, front and back office.
target parent: Permira
target: Solariat
Solariat is the creator of its patented social analytics technology, the SocialOptimizr platform. SocialOptimizr is a complete solution for listening and acting in social. SocialOptimizr is helping enterprises have an effective voice in social media.
price ($mm)
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closed 1/20/2014 via BusinessWire

Genesys Telecommunications Laboratories, acquired Ventriloquist

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired Ventriloquist Voice Solutions International. The Ventriloquist solution brings additional scale and reach to the Genesys cloud-based proactive communications offerings.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Ventriloquist
Ventriloquist is a global leader in on-demand, interactive, cloud-based, multi-channel customer communications. Organizations leverage Ventriloquist’s services in order to communicate more effectively and efficiently throughout the customer lifecycle and build trusted customer relationships.
price ($mm)
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closed 12/2/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Voran Tecnologia

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired Voran Tecnologia, a market leader of workforce optimization (WFO) as a service in Brazil.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Voran Tecnologia
Voran is a WFO (Workforce Optimization) market leader in Brazil, with its flagship workforce management solution Tephra. The company has taken a leading position in the rapidly growing quality monitoring market by adding a full set of managed services.
price ($mm)
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closed 11/14/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Echopass Corporation

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced that it has completed the acquisition of Echopass Corporation (www.echopass.com). With the acquisition Genesys extends its market leadership position in cloud-based contact center solutions.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Echopass Corporation
Echopass is the leading provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments.
price ($mm)
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announced 5/20/2013 via GlobeNewswire

Genesys Telecommunications Laboratories, will acquire SoundBite Communications, Inc.

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced it signed a definitive agreement to acquire SoundBite Communications for $5.00 per share. SoundBite delivers cloud-based proactive collections, payments, and mobile marketing applications, as well as proactive customer service solutions to enterprises.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: SoundBite Communications, Inc.(SDBT:$48.07)
SoundBite Communications is a customer experience management company with deep expertise in delivering cloud-based mobile marketing, proactive customer care, and collections/payments solutions.
price($mm)[EV]
$84 [$68]
rev ($mm)
$48
EBITDA ($mm)
EV / rev
1.6x
EV / EBITDA
closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Angel.com Incorporated

synopsis: MicroStrategy® Incorporated has sold its subsidiary, Angel.com Incorporated, a leading provider of cloud-based customer experience management (CEM) solutions for interactive voice response and contact centers, to Genesys Telecommunications Laboratories, Inc.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,200 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target parent: MicroStrategy Inc.
target: Angel.com Incorporated
Angel, a subsidiary of MicroStrategy Inc., is a leading provider of cloud-based Customer Experience solutions for Interactive Voice Response and Contact Centers. These solutions enable organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence applications in the cloud.
price ($mm)
$111
rev ($mm)
$29
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired UTOPY, Inc.

synopsis: Genesys, a leading provider of customer service and contact center solutions, announced it has acquired UTOPY. UTOPY delivers workforce optimization solutions, including industry-leading speech and text analytics and innovative voice of the customer applications.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: UTOPY, Inc.
UTOPY provides award-winning Voice of the Customer and Contact Center Workforce Optimization solutions powered by Customer Interaction Analytics. UTOPY analyzes customer interactions over multiple channels, including: telephone; email; chat; and social media.
price ($mm)
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closed 2/1/2012 via BusinessWire

Permira, acquired Genesys Telecommunications Labs, Inc.

synopsis: Permira, the European private equity firm with global reach, announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a global expert in contact center technology software, from Alcatel-Lucent.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target parent: Alcatel-Lucent
target: Genesys Telecommunications Labs, Inc.
Headquartered in Daly City, CA, Genesys Telecommunications Labs is one of the leading suppliers of enterprise software and solutions that enable best-in-class customer service for companies and organizations.
price ($mm)
$1,500
rev ($mm)
$500
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 1/22/2009 via Market Wire

Genesys Telecommunications Labs, acquired SDE Software Development Engineering

synopsis: Genesys Telecommunications Laboratories, announced it has acquired SDE Software Development Engineering GmbH ("SDE"). SDE's primary product, called Genesys Customer Interaction Portal, is a web-based thin client software solution that helps service providers deliver hosted contact center capabilities.
buyer parent:Alcatel-Lucent
buyer: Genesys Telecommunications Labs
Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries.
target parent: VoicInt Telecommunications GmbH
target: SDE Software Development Engineering
SDE is a global provider of unified contact center solutions, specializing in deployments of Genesys CTI environments whose common, standards-based software platform gives organizations comprehensive, enterprise-wide functionality that helps them succeed by maximizing productivity.
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closed 12/23/2008 via Market Wire

Genesys Telecommunications Labs, acquired Conseros Software, Inc.

synopsis: Genesys Telecommunications Laboratories, an Alcatel-Lucent company and the leader in customer service software, expanded its portfolio by acquiring Conseros, which provides a key business application that enables enterprises to manage and distribute high volumes of work items virtually anywhere in the enterprise.
buyer parent:Alcatel-Lucent
buyer: Genesys Telecommunications Labs
Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries.
target: Conseros Software, Inc.
At Conseros, we believe that software should provide real benefits to business with out of the box functionality, without requiring significant amount of customization or implementation effort.
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announced 4/5/2006 via PR Newswire

Genesys Telecommunications Labs, will acquire VoiceGenie Technologies

synopsis: Alcatel today announced its intention for its Genesys subsidiary to acquire privately held VoiceGenie in an undisclosed cash transaction. The deal is expected to close in a few weeks.
buyer parent:Alcatel-Lucent
buyer: Genesys Telecommunications Labs
Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries.
target: VoiceGenie Technologies
VoiceGenie Technologies develops software that allows companies to deploy voice-activated software. Its VoiceXML Gateway offers a platform to run speech-recognition software that allows users to access data and services using voice commands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/18/2014 via BusinessWire

Genesys Telecommunications Laboratories, acquired Solariat

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired the assets of the Solariat business, a social customer care and analytics platform company.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center, front and back office.
target parent: Permira
target: Solariat
Solariat is the creator of its patented social analytics technology, the SocialOptimizr platform. SocialOptimizr is a complete solution for listening and acting in social. SocialOptimizr is helping enterprises have an effective voice in social media.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/10/2014 via Market Wire

Hellman & Friedman LLC, acquired Renaissance Learning, Inc.

synopsis: Renaissance Learning, a leading provider of online assessments and data-powered teaching and learning solutions, announced that Hellman & Friedman, the San Francisco-based private equity investment firm, has successfully completed its acquisition of Renaissance from the Permira funds.
buyer: Hellman & Friedman LLC
Hellman & Friedman LLC is a leading private equity investment firm that focuses on investing in superior business franchises and serving as a partner to management in select industries including software, internet & digital media, business & marketing services, financial services and healthcare.
target parent: Permira
target: Renaissance Learning, Inc.
Renaissance Learning is a leader of K12 assessment and learning analytics with a presence in more than a third of U.S. schools and 60 countries around the world. Renaissance Learning enables educators to deliver highly differentiated and timely instruction.
price ($mm)
$1,100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/20/2014 via BusinessWire

Genesys Telecommunications Laboratories, acquired Ventriloquist

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired Ventriloquist Voice Solutions International. The Ventriloquist solution brings additional scale and reach to the Genesys cloud-based proactive communications offerings.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Ventriloquist
Ventriloquist is a global leader in on-demand, interactive, cloud-based, multi-channel customer communications. Organizations leverage Ventriloquist’s services in order to communicate more effectively and efficiently throughout the customer lifecycle and build trusted customer relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/6/2014 via Reuters

Permira, will acquire LegalZoom.com, Inc.

synopsis: Private equity fund manager Permira Advisers LLC is planning to take a controlling stake in LegalZoom.com, a provider of online legal documents for families and small businesses including copyrights, business formation, wills, patents, power of attorney and pre-nuptial agreements.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target: LegalZoom.com, Inc.
LegalZoom, founded in 2001, is the leading company in the market for online legal documents for families and small businesses including copyrights, business formation, wills, patents, power of attorney and pre-nuptial agreements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/2/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Voran Tecnologia

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired Voran Tecnologia, a market leader of workforce optimization (WFO) as a service in Brazil.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Voran Tecnologia
Voran is a WFO (Workforce Optimization) market leader in Brazil, with its flagship workforce management solution Tephra. The company has taken a leading position in the rapidly growing quality monitoring market by adding a full set of managed services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Echopass Corporation

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced that it has completed the acquisition of Echopass Corporation (www.echopass.com). With the acquisition Genesys extends its market leadership position in cloud-based contact center solutions.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: Echopass Corporation
Echopass is the leading provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/30/2013 via GlobeNewswire

Ancestry.com, acquired Find A Grave, Inc.

synopsis: Ancestry.com has acquired Find A Grave, Inc., the leading online cemetery database. With over 100 million memorials and 75 million photos, Find A Grave has amassed an unparalleled collection of burial information. Over the past 18 years, it has grown to become an invaluable resource for genealogists, history buffs and cemetery preservationists.
buyer parent:Permira
buyer: Ancestry.com
Ancestry.com is the world's largest online family history resource with approximately 2.7 million paying subscribers across all its websites. More than 12 billion records have been added to the Ancestry.com sites and users have created more than 50 million family trees.
target: Find A Grave, Inc.
Find A Grave, Inc. is the leading online cemetery database. With over 100 million memorials and 75 million photos, Find A Grave has amassed an unparalleled collection of burial information.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/28/2013 via PR Newswire

Renaissance Learning, Inc., acquired Subtext

synopsis: Renaissance Learning, a leading provider of online assessments and data-powered teaching and learning solutions for the classroom, announced the acquisition of Subtext. Subtext is a digital reading service that spans the K12 curriculum and makes it easy for classroom groups to collaborate in the pages of any digital book, article or document.
buyer parent:Permira
buyer: Renaissance Learning, Inc.
Renaissance Learning, Inc. is a leading provider of technology-based school improvement and student assessment programs for K12 schools. Its tools provide daily formative assessment and periodic progress-monitoring technology to enhance core curriculum.
target: Subtext
Subtext is a free iPad app that allows classroom groups to exchange ideas in the pages of digital texts. It also allows users to layer in enrichment materials, assignments and quizzes, opening up almost limitless opportunities to engage students and foster analysis and writing skills.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2013 via GlobeNewswire

Genesys Telecommunications Laboratories, will acquire SoundBite Communications, Inc.

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced it signed a definitive agreement to acquire SoundBite Communications for $5.00 per share. SoundBite delivers cloud-based proactive collections, payments, and mobile marketing applications, as well as proactive customer service solutions to enterprises.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: SoundBite Communications, Inc.(SDBT:$48.07)
SoundBite Communications is a customer experience management company with deep expertise in delivering cloud-based mobile marketing, proactive customer care, and collections/payments solutions.
price($mm)[EV]
$84 [$68]
rev ($mm)
$48
EBITDA ($mm)
EV / rev
1.6x
EV / EBITDA
closed 3/20/2013 via Company Press Release

Knighted, Inc., acquired Datria Systems, Inc.

synopsis: Intelligrated®, a North American-based automated material handling solutions provider, announces the acquisition of Datria Systems, Inc., a provider of voice-enabled solutions for the mobile workforce. Datria will become part of Intelligrated’s software subsidiary, Knighted®.
buyer parent:Permira
buyer: Knighted, Inc.
Knighted provides web-enabled logistics software specializing in warehouse management software, warehouse control software and labor management software for the retail, e-commerce, route distributors, 3PL, and consumer goods manufacturing markets.
target: Datria Systems, Inc.
Datria provides voice-enabled solutions for distribution and logistics, retail store operations, mobile field service management, and manufacturing operations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/1/2013 via BNC Analysis

North One Television Australia, acquired North One Television Australia

synopsis: North One Television has offloaded its Australian production subsidiary in a management buy-out. North One Australia’s head of programming Adam Kay has acquired the business and plans to rename it Mint Pictures. It has produced content for most of the major broadcasters, for Australia's biggest sporting organisations and commercial clients.
buyer: North One Television Australia
North One Television Australia produces content for broadcasters, sporting organizations, educational and charitable organizations, and commercial clients in Australia.
target parent: Permira
target: North One Television Australia
North One Television Australia produces content for broadcasters, sporting organizations, educational and charitable organizations, and commercial clients in Australia.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Angel.com Incorporated

synopsis: MicroStrategy® Incorporated has sold its subsidiary, Angel.com Incorporated, a leading provider of cloud-based customer experience management (CEM) solutions for interactive voice response and contact centers, to Genesys Telecommunications Laboratories, Inc.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,200 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target parent: MicroStrategy Inc.
target: Angel.com Incorporated
Angel, a subsidiary of MicroStrategy Inc., is a leading provider of cloud-based Customer Experience solutions for Interactive Voice Response and Contact Centers. These solutions enable organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence applications in the cloud.
price ($mm)
$111
rev ($mm)
$29
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired UTOPY, Inc.

synopsis: Genesys, a leading provider of customer service and contact center solutions, announced it has acquired UTOPY. UTOPY delivers workforce optimization solutions, including industry-leading speech and text analytics and innovative voice of the customer applications.
buyer parent:Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office.
target: UTOPY, Inc.
UTOPY provides award-winning Voice of the Customer and Contact Center Workforce Optimization solutions powered by Customer Interaction Analytics. UTOPY analyzes customer interactions over multiple channels, including: telephone; email; chat; and social media.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/21/2012 via PR Newswire

Intelligrated, acquired Knighted, Inc.

synopsis: Intelligrated® announced the acquisition of Knighted®, a provider of supply chain software solutions. The acquisition is a strategic component of Intelligrated's mission to deliver innovative solutions that increase fulfillment velocity for e-commerce, multichannel retail, 3PL, wholesale, consumer products and food and beverage industries.
buyer parent:Permira
buyer: Intelligrated
Intelligrated is a leading North American-owned, single-point provider of automated material handling solutions with operations in the U.S., Canada, Mexico and Brazil. Intelligrated designs, manufactures and installs complete material handling automation solutions.
target: Knighted, Inc.
Knighted provides web-enabled logistics software specializing in warehouse management software, warehouse control software and labor management software for the retail, e-commerce, route distributors, 3PL, and consumer goods manufacturing markets.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/7/2012 via BNC Analysis

Avalon Entertainment Limited, acquired Artists Rights Group Limited

synopsis: It was announced that Avalon Management Group has acquired talent agency Artists Rights Group (ARG), the leading bespoke agency for talent in the UK. ARG provides highly individual personal management for its elite list of creative talent.
buyer: Avalon Entertainment Limited
The Avalon Group comprises of companies which represents artists in contemporary entertainment, produces entertainment programs and specializing in live artist bookings.
target parent: Permira
target: Artists Rights Group Limited
Artists Rights Group (ARG) is the leading bespoke agency for talent in the UK. ARG provides highly individual personal management for its elite list of creative talent.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/28/2012 via GlobeNewswire

Permira, acquired Ancestry.com

synopsis: Permira, the European private equity firm with global reach, and Ancestry.com Inc. the world's largest online family history resource, announced the successful completion of the acquisition of Ancestry.com by a company owned by Permira funds and co-investors for $32.00 per share in cash.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target parent: Spectrum Equity
target: Ancestry.com
Ancestry.com Inc. is the world's largest online family history resource, with more than 2 million paying subscribers. Over 10 billion records have been added to the site in the past 15 years. Ancestry users have created more than 39 million family trees containing approximately 4 billion profiles.
price($mm)[EV]
$1,445 [$1,435]
rev ($mm)
$460
EBITDA ($mm)
$156
EV / rev
3.4x
EV / EBITDA
9.9x
closed 7/31/2012 via Market Wire

Cisco Systems, Inc., acquired NDS Group Ltd.

synopsis: Cisco announced it has completed the acquisition of NDS Group Ltd., a leading provider of video software and content security solutions that enable service providers and media companies to securely deliver and monetize new video experiences.
buyer: Cisco Systems, Inc.(CSCO:$48,607.00)
Cisco Systems, Inc. is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Dominating the market for Internet protocol-based networking equipment, Cisco provides routers and switches used to direct data, voice, and video traffic.
target parent: Permira
target: NDS Group Ltd.
NDS Group Ltd. provides end-to-end software solutions for pay-TV operators, telcos, channels, and content providers globally. It offers open end-to-end digital TV and hybrid solutions; and NDS Infinite TV that delivers TV experience on various devices.
price ($mm)
$5,005
rev ($mm)
$989
EBITDA ($mm)
$283
EV / rev
5.1x
EV / EBITDA
17.7x
closed 2/1/2012 via BusinessWire

Permira, acquired Genesys Telecommunications Labs, Inc.

synopsis: Permira, the European private equity firm with global reach, announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a global expert in contact center technology software, from Alcatel-Lucent.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target parent: Alcatel-Lucent
target: Genesys Telecommunications Labs, Inc.
Headquartered in Daly City, CA, Genesys Telecommunications Labs is one of the leading suppliers of enterprise software and solutions that enable best-in-class customer service for companies and organizations.
price ($mm)
$1,500
rev ($mm)
$500
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 10/19/2011 via PR Newswire

Permira, acquired Renaissance Learning, Inc.

synopsis: Renaissance Learning, Inc., a leading provider of technology-based school improvement and student assessment programs for K-12 schools, announced the successful completion of its acquisition by a company owned by the Permira Funds. Permira is a European private equity firm with global reach.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target: Renaissance Learning, Inc.
Renaissance Learning, Inc. is a leading provider of technology-based school improvement and student assessment programs for K12 schools. Its tools provide daily formative assessment and periodic progress-monitoring technology to enhance core curriculum.
price($mm)[EV]
$485 [$476]
rev ($mm)
$136
EBITDA ($mm)
$40
EV / rev
3.5x
EV / EBITDA
12.0x
announced 2/9/2011 via Reuters

eDreams, Go Voyages, will acquire Opodo

synopsis: The consortium of Axa Private Equity, owner of Go Travel UK and Permira, which owns eDreams has announced plans to acquire Opodo, a leading pan-European online travel company specialising in worldwide travel.
buyer: eDreams
buyer: Go Voyages
AXA Private Equity independently manages and/or advises Private Equity funds. It focuses on investments in unlisted companies and its expertise spans all types of Private Equity: Direct Funds, Funds of Funds and Private Equity Management Mandates.
target parent: Amadeus IT Group S.A.
target: Opodo
Opodo addresses the real needs of today's traveller by offering an unbiased and competitively priced online travel service for world travel, with access to flights from over 500 airlines, over 65,000 hotel properties and over 7,000 car hire locations worldwide, as well as travel insurance.
price ($mm)
$614
rev ($mm)
$1,623
EBITDA ($mm)
$52
EV / rev
0.4x
EV / EBITDA
11.7x
announced 5/21/2007 via Company Press Release

Advent International Corporation, will acquire Lloyds TSB Registrars

synopsis: Advent International, one of the world's leading global private equity firms, today signed an agreement with Lloyds TSB plc to acquire its subsidiary Lloyds TSB Registrars for a total consideration of £550 million ($1.1 billion), subject to completion and other adjustments.
buyer: Advent International Corporation
Advent International has one of the world's largest and most experienced private equity teams, with over 100 investment professionals in 15 countries. As an active, hands-on investor, we apply our resources, expertise and experience to help management teams achieve their growth objectives.
target: Lloyds TSB Registrars
Lloyds TSB Registrars is the UK's leading provider of share registration services. We act as Registrar for over 800 companies including around 60% of the FTSE 100, and manage some 24 million shareholder accounts.
price ($mm)
$1,137
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/29/2007 via PR Newswire

oneShield, Inc., purchased ebis insurance billing application from Mellon Financial Corporation

synopsis: oneShield, Inc., a leading provider of innovative technology driven policy administration, automated business rules and workflow solutions to the property and casualty insurance industry, has acquired the ebis insurance billing application from Mellon Financial Corporation to further expand their Dragon product offering.
buyer: oneShield, Inc.
oneShield is a provider of browser-based solutions to automate the sales and service of insurance and bond products for insurance carriers, major brokers. Our flagship product, oneShield Dragon, is a tools- based, data-driven insurance underwriting, policy administration, rating and workflow engine.
seller: Mellon Financial Corporation
Mellon Financial Corporation is one of the world's leading providers of financial services for institutions, corporations and high net worth individuals, providing asset management, private wealth management, asset servicing, and payment solutions and investor services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/8/2005 via BusinessWire

eLocalAccess, LLC merged with TradeMaven Group LLC,

synopsis: TradeMaven LLC and eLocal today jointly announced they have merged the two firms to form TradeMaven Group LLC (TMG). The merger is one of the most significant in the online trading industry, combining TradeMaven's leading technology for online trading with eLocal's exceptional retail and institutional execution and brokerage services.
buyer: TradeMaven Group LLC
TradeMaven was founded with the mission of providing high-performance and cost-effective trading software for experienced and new traders. TM is used by Futures, Forex & Bond Traders worldwide.
target: eLocalAccess, LLC
eLOCAL was established and registered with the NFA and CFTC in July 2000 culminating in the merger of two large independent local clearing firms at the Chicago Board of Trade.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/16/2006 via Company Press Release

TeleCheck Services, Inc., acquired ClearCheck, Inc.

synopsis: TeleCheck Services, Inc., a subsidiary of First Data Corp., today announced that it has acquired substantially all the assets of ClearCheck, Inc., a full-service provider of return check management systems for major retailers and supermarkets across the United States. Financial terms of the transaction were not disclosed.
buyer parent:First Data Corporation
buyer: TeleCheck Services, Inc.
TeleCheck, a subsidiary of First Data Corporation, is the world's leading provider of paper and electronic check services helping more than 342,000 retail, financial institution, grocery and other industry clients increase profitability, reduce risk and streamline operations.
target: ClearCheck, Inc.
ClearCheck, Inc., was founded in 1995, is a privately held company, headquartered in Greenville, South Carolina. The company provides receivable management services to major retailers and supermarkets throughout the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/11/2006 via

The Hearst Corporation, purchased a minority stake in Fitch, Inc.

synopsis: Hearst Corp. agreed to acquire a 20 percent stake in Fitch Group, the parent of credit-ratings company Fitch Ratings, for $592 million from French financial holding company Fimalac SA. The acquisition also includes Algorithmics, a provider of risk-management services that Fimalac bought in January 2005.
buyer: The Hearst Corporation
The Hearst Corporation owns 12 daily newspapers and 14 weekly newspapers, 18 US consumer magazines (such as Cosmopolitan and Esquire), TV and radio stations (through 40%-owned Hearst Argyle Television), and a cartoon and features service (King Features).
target parent: FImalac SA
target: Fitch, Inc.(:$693.00)
Fitch Group, Inc. is the parent company of Fitch Ratings, Fitch Training and Algorithmics. Fitch Ratings is a leading global rating agency committed to providing the world's credit markets with timely and prospective credit opinions.
price ($mm)
$118*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/7/2004 via PR Newswire

Nasdaq Stock Market Inc., acquired Brut, LLC

synopsis: The Nasdaq Stock Market, Inc. announced that it will complete its acquisition of Brut LLC, the owner and operator of the Brut ECN, from SunGard Data Systems Inc. SDS for a total consideration of $190 million in cash.
buyer parent:NASD
buyer: Nasdaq Stock Market Inc.(NDAQ:$3,119.00)
The NASDAQ OMX Group, Inc. is the world's largest exchange company. It delivers trading, exchange technology and public company services across six continents, and with over 3,900 companies, it is number one in worldwide listings among major markets.
target parent: SunGard Data Systems Inc.
target: Brut, LLC
Brut, LLC owns and operates the Brut ECN, an alternative trading system that offers a low-cost execution utility for the trading community without sacrificing technology, execution quality or customer service. Brut offers its customers participation in the NASDAQ market center for increased liquidi
price ($mm)
$190
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2007 via

International Monetary Systems, Ltd., acquired Kansas Trade Exchange

synopsis: International Monetary Systems, Ltd., a worldwide leader in business-to-business barter services, today announced that it has purchased the assets and client base of Kansas Trade Exchange (KTE), located in Wichita, KS. The transaction will become effective on September 30, 2007.
buyer: International Monetary Systems, Ltd.(ITNM:$0.00)
Founded in 1985, International Monetary Systems (IMS) serves approximately 17,000 customers representing 24,000 cardholders in 47 markets in the U.S. and Canada. The company's proprietary transaction network enables businesses and individuals to trade goods and services throughout North America.
target: Kansas Trade Exchange
Kansas Trade Exchange, Inc., was formed in December of 1994, when Hayes Crenshaw, with 5 years of operating a franchise based barter company, decided that an independent and self contained exchange was the answer to provide the members with the service and ideas that they deserved.
price ($mm)
$0.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/20/2006 via Company Press Release

GL Trade SA, acquired Emos Futures

synopsis: GL TRADE, the global provider of front to back solutions for international financial institutions, has announced the acquisition of EMOS, a key actor in middle office derivatives solutions. EMOS´ solutions and teams integrate the Post Trade Derivatives business line (PTD) managing GL CLEARVISION and UBIX.
buyer: GL Trade SA
GL TRADE S.A. provides software solution primarily to financial intermediaries and brokerage houses to automate the order flow from client through broker, and then onto back office.
target: Emos Futures
Emos Futures is a global market leader in the exchange-traded derivates middle-office software markets with its range of software and services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/3/2006 via PR Newswire

Nasdaq Stock Market Inc., purchased a minority stake in London Stock Exchange PLC

synopsis: The Nasdaq Stock Market, Inc. announces that it has acquired 9,790,280 shares in London Stock Exchange plc for a price of 1,218 pence per share. The consideration represents approximately GBP 119.2 million (c. US$ 219.4 million).
buyer parent:NASD
buyer: Nasdaq Stock Market Inc.(NDAQ:$3,119.00)
The NASDAQ OMX Group, Inc. is the world's largest exchange company. It delivers trading, exchange technology and public company services across six continents, and with over 3,900 companies, it is number one in worldwide listings among major markets.
target: London Stock Exchange PLC(GB:LSE:$814.80)
London Stock Exchange Group is Europe's leading diversified exchange business, incorporating Borsa Italiana and London Stock Exchange. With over 500 member firms and more than 3,000 companies quoted across its markets, the Group operates the largest and most liquid equity marketplace in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target

Like Genesys Telecommunications Labs, Inc.


Genesys Telecommunications Labs, Inc.

IT Sonix AG

OAISYS

Novo Technologies

Stratasoft, Inc.

Voxify

CallTime Solutions

Prosodie

ITD A.S

eglue Business Technologies, Inc.

Applied Information Management Limited

Intervoice, Inc.

Avtex, Inc.

Strategic Communications Systems

Wicom Communications

Nuasis Corporation

Stratasoft, Inc.

KANA Software

InQuira

Kaidara Software

Solariat

Ventriloquist

Voran Tecnologia

Echopass Corporation

SoundBite Communications, Inc.

Angel.com Incorporated

UTOPY, Inc.

Genesys Telecommunications Labs, Inc.

SDE Software Development Engineering

Conseros Software, Inc.

VoiceGenie Technologies

Solariat

Renaissance Learning, Inc.

Ventriloquist

LegalZoom.com, Inc.

Voran Tecnologia

Echopass Corporation

Find A Grave, Inc.

Subtext

SoundBite Communications, Inc.

Datria Systems, Inc.

North One Television Australia

Angel.com Incorporated

UTOPY, Inc.

Knighted, Inc.

Artists Rights Group Limited

Ancestry.com

NDS Group Ltd.

Genesys Telecommunications Labs, Inc.

Renaissance Learning, Inc.

Opodo

Lloyds TSB Registrars

Mellon Financial Corporation

eLocalAccess, LLC

ClearCheck, Inc.

Fitch, Inc.

Brut, LLC

Kansas Trade Exchange

Emos Futures

London Stock Exchange PLC

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Ticker:
 
 
 
 
 
 
 
 
Benchmark Portal
Benchmark Portal
BenchmarkPortal is the leader in benchmarking and certifying call centers utilizing the latest in database warehousing, data mining, and analytical toolsets. The data warehouse contains real-time data on thousands of call centers and millions of performance data points.
year
rev ($mm)
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CallCopy, Inc.
Through its commitment to the highest standards of customer and employee satisfaction, CallCopy has established itself as a leading provider of innovative call recording and contact center solutions. Its cc: Discover suite delivers advanced call recording, screen capture, and much more.
year
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ethosIQ, LLC
ethosIQ, LLC
ethosIQ is a privately held Business Process Accelerator and reseller focused on the social media and contact center industries. Headquartered in Houston with offices throughout the US and Canada. Focused on Fortune 1000 companies, ethosIQ architects and implements enterprise based solutions.
year
rev ($mm)
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Komutel, Inc.
Komutel, Inc.
Komutel is a high technology company specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel offers a suite of software products designed to enhance the performance of internal communications and inbound/outbound call handling.
year
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Ticker:
 
 
 
 
 
 
 
 
Noble Systems Corporation
Noble Systems Corporation
Noble Systems Corp is a global leader in unified contact centre technology solutions. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platform for inbound/outbound/blended communications.
year
rev ($mm)
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Transcom WorldWide S.A.
Transcom WorldWide offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; Legal Services; and Interpretation Services.
year
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Ticker:
 
 
 
 
 
 
 
 
VoicInt Telecommunications GmbH
VoicInt Telecommunications GmbH produces software for unified contact center solutions, specializing in deployments of Genesys CTI environments. VoicInt‘s GAdvance Productivity Suite allows contact center operators to grasp the capabilities of their business.
year
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Ticker: US:CICN
 
 
 
 
 
 
 
 
Cicero, Inc.
Cicero, Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions for Global Fortune 500 and other companies and government organizations.
year
2009
rev ($mm)
$2.50
EBITDA ($mm)
($1.95)
EBIT ($mm)
($1.97)
Net Income ($mm)
Employees
25
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Ticker:
 
 
 
 
 
 
 
 
Astute Solutions
Astute Solutions
Astute Solutions enables companies to differentiate through customer service excellence. Its user-friendly ePowerCenterTM and RealDialogTM solutions provide the robust capabilities companies need to deliver efficient, high-touch, and high-quality service.
year
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Ticker:
 
 
 
 
 
 
 
 
eContact Software LTD
eContact was established by a group of investors from North America and England. The senior partners in eContact are experts in the fields of CRM, cellular and telephony. The company's main centers of operation are in Israel and North America.
year
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Savant Technology Group
Since 1985, Savant Technology Group's mission has been to create competitive advantage for our clients. Savant achieves this mission through the use of experienced personnel, proven processes and the latest technologies designed to support our clients' core business processes.
year
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Spanlink Communications, Inc.
Spanlink Communications, Inc.
Spanlink Communications is a leading provider of customer interaction solutions that leverage VoIP-based unified communications technology. Spanlink develops and markets customer interaction software, workforce optimization software and system management software.
year
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Ticker: OCX
 
 
 
 
 
 
 
 
Onex Corporation
Onex Corporation
Onex is one of North America’s oldest and most successful private equity firms committed to acquiring and building high-quality businesses in partnership with talented management teams. Onex manages investment platforms focused on private equity, real estate and credit securities.
year
2012
rev ($mm)
$34,000.00
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
235000
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Ticker: RTOBF
 
 
 
 
 
 
 
 
Ratos AB
Ratos AB
Ratos is a fully invested private equity company and listed on the Stockholm Stock Exchange. Ratos’s business concept is to generate, overtime, the highest possible return through the professional, active and responsible exercise of its ownership role in a number of selected companies.
year
2012
rev ($mm)
$27,271.00
EBITDA ($mm)
$2,286.00
EBIT ($mm)
$344.00
Net Income ($mm)
$606.00
Employees
18845
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Ticker: KKR
 
 
 
 
 
 
 
 
Kohlberg Kravis Roberts & Co.
Kohlberg Kravis Roberts & Co.
KKR & CO. L.P. (KKR) is a leading global investment firm with deep roots in private equity, diversified capabilities, and an impressive track record. Through an integrated approach, they work closely with companies and investment partners around the world to deliver flexible capital solutions.
year
2013
rev ($mm)
$9,659.29
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
$691.23
Employees
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Ticker: BX
 
 
 
 
 
 
 
 
Blackstone Group LP
Blackstone Group LP
Blackstone is one of the world's leading investment and advisory firms. Blackstone seeks to create positive economic impact and long-term value for its investors, the companies they invest in, the companies they advise and the broader global economy.
year
2013
rev ($mm)
$6,505.20
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
$1,171.20
Employees
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Ticker: CG
 
 
 
 
 
 
 
 
Carlyle Group
Carlyle Group
The Carlyle Group is a private global investment firm that originates, structures and acts as lead equity investor in management-led buyouts, strategic minority equity investments, equity private placements, consolidations and buildups, and growth capital financings.
year
2013
rev ($mm)
$4,441.20
EBITDA ($mm)
$1,891.60
EBIT ($mm)
$1,728.00
Net Income ($mm)
$104.10
Employees
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Ticker: APO
 
 
 
 
 
 
 
 
Apollo Global Management
Apollo Global Management
Apollo Global Management, LLC is a leading global alternative investment manager. They are contrarian, value-oriented investors in private equity, credit-oriented capital markets and real estate. They focus their investments in areas where they can capitalize upon their integrated platform.
year
2013
rev ($mm)
$3,647.65
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
$562.02
Employees
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Ticker: ACAS
 
 
 
 
 
 
 
 
Amercian Capital, Inc
Amercian Capital, Inc
American Capital is the 2nd largest U.S. publicly traded alternative asset manager. American Capital, both directly and through its global asset management business, is an investor in management and employee buyouts, private equity buyouts, and early stage and mature private and public companies.
year
2012
rev ($mm)
$646.00
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
$1,136.00
Employees
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Ticker: FIG
 
 
 
 
 
 
 
 
Fortress Investment Group LLC
Fortress Investment Group LLC
Fortress Investment Group LLC operates as a global investment manager specializing in alternative assets. The company’s alternative investment products include private equity funds, hedge funds and publicly traded alternative investment vehicles.
year
2009
rev ($mm)
$584.10
EBITDA ($mm)
($988.96)
EBIT ($mm)
($999.74)
Net Income ($mm)
Employees
897
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Ticker: COWN
 
 
 
 
 
 
 
 
Cowen Group, Inc.
Cowen Group, Inc.
Cowen Group, Inc. is a leading diversified financial services firm providing alternative investment management, investment banking, research, and sales and trading services through its business units, Ramius and Cowen and Company.
year
2011
rev ($mm)
$235.28
EBITDA ($mm)
($117.75)
EBIT ($mm)
($133.23)
Net Income ($mm)
Employees
589
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Ticker: MAIN
 
 
 
 
 
 
 
 
Main Street Capital Partners, LLC
Main Street Capital Partners, LLC
Main Street is a principal investment firm that primarily provides long-term debt and equity capital to middle market companies and lower middle market companies. The company is publicly traded with $800 million of investment capital of which approximately $250 million is available for investment.
year
2011
rev ($mm)
$66.24
EBITDA ($mm)
$52.80
EBIT ($mm)
$52.80
Net Income ($mm)
$62.97
Employees
22
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Ticker: CVTGF
 
 
 
 
 
 
 
 
Clairvest Group Inc.
Founded in 1987, Clairvest is a Toronto-based private equity management firm with approximately C$1 billion of equity capital under management. They invest in successful mid-market companies, principally in North America, across a wide array of industries.
year
2012
rev ($mm)
$44.01
EBITDA ($mm)
$28.97
EBIT ($mm)
$28.59
Net Income ($mm)
$22.44
Employees
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Ticker: HLSE:CPMBV
 
 
 
 
 
 
 
 
CapMan Capital Management Oy
CapMan Capital Management Oy
CapMan is one of the leading private equity investors in the Nordic countries and manages Nordic funds with approximately €3.0 billion in total capital. CapMan's operations are divided into two business units, CapMan Private Equity and CapMan Real Estate.
year
2013
rev ($mm)
$39.70
EBITDA ($mm)
$0.03
EBIT ($mm)
($1.03)
Net Income ($mm)
$5.80
Employees
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Ticker: STIV
 
 
 
 
 
 
 
 
StarInvest Group, Inc.
StarInvest Group, Inc.
Since 2004 StarInvest Group, Inc had been an active Business Development Company (“BDC”) investing over $3,000,000 in American start-up and micro companies. StarInvest also owns and operates a stock transfer agency through its wholly owned subsidiary My Transfer Agency, LLC .
year
2009
rev ($mm)
$0.95
EBITDA ($mm)
($1.22)
EBIT ($mm)
($1.29)
Net Income ($mm)
Employees
3
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Ticker:
 
 
 
 
 
 
 
 
Audax Group
Audax Group
Audax Group, founded in 1999, is a leading investor in lower-middle market companies. With offices in Boston and New York, Audax has over $5 billion in assets under management in its Private Equity, Mezzanine, and Senior Debt businesses.
year
2000
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
36
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Ticker:
 
 
 
 
 
 
 
 
21 Centrale Partners
21 Centrale Partners
21 Centrale Partners is a private equity firm specialised in growth LBOs, which invests primarily in International mid-market companies. The company is part of the 21 Group, led by Alessandro Benetton and Gérard Pluvinet, which manages above one Billion Euros of assets.
year
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