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IEnergizer, Ltd., acquired Aptara, Inc.

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Like Aptara, Inc.

closed 2/8/2012 via Wall Street Journal

IEnergizer, Ltd., acquired Aptara, Inc.

synopsis: iEnergizer Limited is pleased to announce that it has unconditionally completed the acquisition of Aptara, Inc. Aptara is a market leader in end-to-end outsourced multi-channel content production and digital media solutions.
buyer: IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
target parent: American Capital Strategies, Ltd.
target: Aptara, Inc.
Aptara provides digital publishing solutions that deliver significant gains in cost, quality and time-to-market for content providers. Aptara’s expertise includes content technology solutions, eBook creation, app development, publishing services, content conversion, and eLearning.
price($mm)[EV]
$145 [$139]
rev ($mm)
$66
EBITDA ($mm)
$13
EV / rev
2.2x
EV / EBITDA
11.4x
closed 10/20/2011 via BNC Analysis

ADI BPO, acquired MPS Limited

synopsis: ADI BPO Services Private Limited has acquired 61.46% stake in MPS Limited. MPS Limited is a outsourcing unit of Macmillan. It is in the business of publishing business process outsourcing services.
buyer: ADI BPO
ADI BPO has a 2000 seat business class contact center in Dehradun and is experienced in customer service, lead generation, and data processes. ADI Media is a B2B magazine publisher with four niche publications - TV Veopar Journal, Communications Today, Broadcast and Cablesat, and Medical Buyer.
target parent: Verlagsgruppe Georg von Holtzbrinck GmbH
target: MPS Limited
MPS is the leader of high-quality publishing solutions that cover every stage of the author-to-reader publishing process. Their range of offerings cover everything from print and digital publishing solutions, to creation and magazine production, to fulfillment solutions for books and journals.
price ($mm)
rev ($mm)
$29
EBITDA ($mm)
$2
EV / rev
0.0x
EV / EBITDA
0.0x
closed 2/26/2010 via Market Wire

ubroadcast, Inc., acquired iVu Media Corp.

synopsis: ubroadcast, inc., a leader in Internet Broadcasting, announced that it has completed the acquisition of iVu Media Corp., a software company that developed and owns a state-of-the-art Video Content Management (VCM) system. iVu Media's VCM works in tandem with a High Definition Playback technology, an
buyer: ubroadcast, Inc.(US:UBCI:$0.00)
ubroadcast enables anyone to easily set up a LIVE Internet radio broadcast and begin transmitting almost instantly from any location with our Station Manager software and an Internet connection.
target: iVu Media Corp.
iVu Media is the leading provider of the industry first true Video Content Management (VCM) system, bringing together video assets, advertisers, content owners, social networking experiences and collaboration combined with a High Definition Playback technology.
price ($mm)
$0.20
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/18/2012 via BNC Analysis

Wohler Technologies, acquired RadiantGrid Technologies

synopsis: Wohler Technologies announced its acquisition of RadiantGrid Technologies, the developer of leading-edge transcoding, transformation, and New Media Automation™ service platforms.
buyer: Wohler Technologies
Wohler Technologies offers a comprehensive and award-winning range of audio, video, data monitoring, and captioning products designed to provide the highest quality solutions for facilities of all sizes and complexity.
target: RadiantGrid Technologies
RadiantGrid Technologies is an independent software vendor that develops and markets the RadiantGrid™ Platform – a leading-edge media workflow services platform targeting broadcast and cable operators, content owners, advertising vendors, digital cinema companies, and usergenerated content portals.
price ($mm)
rev ($mm)
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EV / rev
EV / EBITDA
closed 8/16/2011 via GlobeNewswire

R.R. Donnelley & Sons Company, acquired Sequence Personal

synopsis: R. R. Donnelley & Sons Company, a global provider of integrated communications, announced that it has acquired New York-based Sequence Personal, an innovative provider of proprietary software that enables readers to select relevant content to be digitally produced as specialized publications.
buyer: R.R. Donnelley & Sons Company(RRD:$10,278.50)
RR Donnelley is a global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance.
target: Sequence Personal
Sequence Personal is an innovative provider of proprietary software that enables readers to select relevant content to be digitally produced as specialized publications. Sequence's technologies enable custom publishing across a broad variety of verticals.
price($mm)[EV]
$0.80 [$0.70]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/19/2014 via Wall Street Journal

Vislink PLC, acquired Pebble Beach Systems

synopsis: Vislink plc, the global technology business specialising in high performance wireless communications products and services, has completed the acquisition of Pebble Beach Systems, a world leader in the provision of software for automation, 'channel in a box' and content management solutions for broadcast, cable and satellite operators.
buyer: Vislink PLC(AIM:VLK:$96.04)
The Vislink Group is a global technology business specialising in the collection and delivery of high quality video and associated data from the field to the point of usage.
target: Pebble Beach Systems
Pebble Beach Systems has developed a portfolio of market leading software products, which have the flexibility to support a wide range of broadcast applications.
price ($mm)
$25
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/9/2010 via Company Press Release

Miranda Technologies Inc, acquired OmniBus Systems

synopsis: Miranda Technologies Inc., a worldwide provider of infrastructure, playout and monitoring systems for the broadcast and cable/satellite/IPTV industries, announced that it has acquired all of the outstanding shares of OmniBus Systems Ltd., the pioneer of IT-based media management and delivery solutions for television and Internet broadcasters.
buyer: Miranda Technologies Inc(MRTKF:$0.00)
Miranda Technologies Inc. develops, manufactures and markets high-performance hardware and software for the television broadcast industry. Its solutions are purchased to enable and enhance the transition to a complex multi-channel digital and HD broadcast environment.
target: OmniBus Systems
OmniBus Systems provides broadcasting, cable and satellite organizations with comprehensive automation and media content management solutions that address every area of television related operations.
price ($mm)
$47
rev ($mm)
$23
EBITDA ($mm)
$4
EV / rev
2.0x
EV / EBITDA
12.1x
closed 9/23/2008 via BusinessWeek

OpenTV Corp., acquired Ruzz TV

synopsis: OpenTV Corp. a leading provider of advanced television and advanced advertising services, announced that it has acquired Ruzz TV Pty Ltd, a privately-held company based in Sydney, Australia that provides turnkey software solutions for television broadcasters.
buyer parent:The Kudelski Group
buyer: OpenTV Corp.
OpenTV is one of the world’s leading providers of advanced digital television solutions dedicated to creating and delivering compelling viewing experiences to consumers of digital content worldwide. OpenTV’s software has been integrated in more than 111 million devices around the world.
target: Ruzz TV
Ruzz TV Pty Ltd is a privately-held company based in Sydney, Australia that provides turnkey software solutions for television broadcasters.
price ($mm)
$0.20
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/4/2012 via BNC Analysis

Tesco Stores Limited, acquired Mobcast Services Ltd

synopsis: Tesco has acquired Mobcast, the digital book platform provider, to offer customers more choices in how they buy books. Mobcast provides a digital book retail platform with a catalogue of UK’s most popular titles which can be bought and read on smartphones, tablets and e-readers.
buyer: Tesco Stores Limited(TSCO:$108,613.16)
Tesco is a British multinational grocery and general merchandise retailer headquartered in Cheshunt, United Kingdom. It is the third-largest retailer in the world measured by revenues (after Wal-Mart and Carrefour) and the second-largest measured by profits (after Wal-Mart).
target: Mobcast Services Ltd
Mobcast has established itself as a world leader in eBook delivery. Mobcast provides a digital book retail platform with a catalogue of more than 130,000 of the UK’s most popular titles which can be bought and read on smartphones, tablets and e-readers.
price ($mm)
$7.14
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/29/2012 via BusinessWire

Texterity Inc. merged with Godengo, Inc.,

synopsis: Godengo, Inc., the largest provider of content management systems for magazine publishers, and Texterity, Inc., a provider of digital magazines and mobile apps, announced that they have joined forces to create the first unified platform that is focused on helping publishers leverage digital, web, and mobile media.
buyer: Godengo, Inc.
Godengo, Inc. provides publishers with robust online products and digital advertising platforms. These products and services enable publishers to offer their content to their loyal readers through a variety of different media formats.
target: Texterity Inc.
Texterity, Inc. is a privately held company located in Southborough, MA. As a leader in digital and mobile publishing solutions, Texterity creates, maintains, and tracks more than 750 digital editions and builds magazine-branded apps for B2B, consumer, association, niche, and educational titles.
price ($mm)
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EV / EBITDA
closed 8/4/2011 via BusinessWire

Elevate, Inc., acquired Zipadi Technologies, LLC

synopsis: Elevate, Inc., a wholly owned subsidiary of Highland Business Services, Inc., announced it has acquired Zipadi Technologies, LLC, a do-it-yourself digital publishing and E-business software-as-a-service platform. Elevate’s acquisition of Zipadi furthers its mission to revolutionize the way the world experiences ideas and information.
buyer: Elevate, Inc.(HGLB:$0.00)
Elevate, Inc. is a digital services provider that is meeting customer demand for affordability, variety, and service by leveraging a network of independent Certifiable Geniuses to sell and service the residential and small business data, voice, video, mobile and security markets.
target: Zipadi Technologies, LLC
Zipadi Technologies is a do-it-yourself digital publishing and E-business software-as-a-service platform. They make it easy for businesses to transform existing printed sales materials into a rich media Web site, manage customers, and track warehouse operations.
price ($mm)
$0.45
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/14/2012 via BNC Analysis

Crowd Fusion, Inc., acquired Ceros

synopsis: Digital publishing platform Ceros has been acquired by US cloud-based content management system platform provider Crowd Fusion. Founded in 2006, Ceros' clients include Virgin Atlantic, Lego and Nescafe.
buyer: Crowd Fusion, Inc.
Crowd Fusion, the "publish everywhere" platform, enables publishers to speed the development of new products across multiple platforms and devices. Crowd Fusion's powerful rendering engine serves traditional websites as well as personalized, engaging mobile applications.
target: Ceros
Ceros is a SaaS technology company, solving big problems in the content and e-commerce marketing space. They obsess about how companies can better reach, engage, and convert ever demanding, always connected consumers by leveraging their investment in content across devices and social environments.
price ($mm)
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EV / rev
EV / EBITDA
closed 10/8/2008 via BusinessWire

Zendition, LLC, acquired Zendition, LLC

synopsis: Digital Publishing company Zendition was acquired by publishing and database leaders Alex Amoriello and Al Baselice, formally of Automated Resources Group, Inc.
buyer: Zendition, LLC
Zendition LLC skillfully provides technology solutions to transform traditional print media into online, interactive, and eco-friendly digital assets, thus enabling our publishers to maximize the profitability of their products and services.
target: Zendition, LLC
Zendition LLC skillfully provides technology solutions to transform traditional print media into online, interactive, and eco-friendly digital assets, thus enabling our publishers to maximize the profitability of their products and services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/2/2007 via Company Press Release

VISTA International, merged with Ingenta plc

synopsis: Ingenta plc, the global market leader in the management and distribution of scientific and academic research via the internet, and VISTA International, the leading international provider of software and support services to the publishing industry, announced that they have agreed to merge to create AIM-listed Publishing Technology plc.
buyer: VISTA International
Founded in 1977, VISTA International is the leading worldwide provider of solutions and services for the publishing industry to support the printed publication process. VISTA has for 29 years been a partner to publishers, distributors and booksellers supported by our systems throughout the world.
target: Ingenta plc
Publishing Technology is the largest supplier of technology and related services for the publishing industry. Working with eight of the ten largest publishers in the world, we help information providers meet their evolving and wide-ranging publishing needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/13/2013 via BNC Analysis

GT Analytix, Inc., acquired TRAQ-IT Software, LLC

synopsis: GT Analytix acquired TRAQ-IT, LLC, a leading provider of exhibit and event management software. TRAQ-IT is the leading developer and provider of software solutions to the tradeshow and corporate event manager. TRAQ-IT has provided tradeshow managers with award-winning solutions for planning, organizing, managing and reporting their activities.
buyer: GT Analytix, Inc.
GT Analytix is a software development and consulting company specializing in analytical software for the property and casualty (P&C) segment of the insurance industry.
target: TRAQ-IT Software, LLC
TRAQ-IT Software, LLC is the leading developer and provider of software solutions to the tradeshow and corporate event manager. TRAQ-IT has provided tradeshow managers with award-winning solutions for planning, organizing, managing and reporting their activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/8/2007 via BusinessWire

OnVantage, Inc. merged with StarCite, Inc.,

synopsis: Internet Capital Group, Inc. announced that the merger of its partner company, StarCite, Inc., and OnVantage, Inc. was consummated on December 29, 2006. This transaction was structured as a consolidation of equals, resulting in the formation of the largest on-demand meetings management company in the global marketplace for meetings and events.
buyer: StarCite, Inc.
StarCite, Inc. is a provider of On Demand Global Meeting Solutions(TM). StarCite optimizes global investments in corporate meetings and events delivering visibility, savings and control.
target: OnVantage, Inc.
OnVantage, Inc., is a technology provider for the professional meetings and events industry. OnVantage offers flexible solutions to help corporations save time and money by automating the planning and procurement of large and small meetings with unprecedented cost control and spend visibility.
price ($mm)
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announced 7/19/2012 via GlobeNewswire

AlphaBird, Inc, will acquire Castfire, Inc.

synopsis: Alphabird has agreed to acquire Castfire, a leading content management and publishing platform. Castfire's team will be joining Alphabird, delivering audio and video content solutions that provide best of breed uptime and support to its roster of customers that includes Fortune 500 publishers, international brands, and niche content creators.
buyer: AlphaBird, Inc
Alphabird is a vertically integrated audience development company that guarantees targeted, engaged audiences for online video on a performance basis. Alphabird was an early pioneer in the distribution of Click-To-Play video content.
target: Castfire, Inc.
Castfire is a video and audio publishing platform that helps companies manage and monetize large libraries of media content. It allows publishers to reach their audience across multiple platforms and devices and increase their audience size by automating complex syndication relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/28/2012 via BNC Analysis

Quark Inc., acquired MobileIQ, Inc.

synopsis: Quark has announced its acquisition of Mobile IQ, creators of PressRun, the cloud-based digital publishing solution developed to deliver innovative, interactive tablet and mobile experiences.
buyer parent:Platinum Equity, LLC
buyer: Quark Inc.
Quark Inc. is a leading provider of publishing software for professional designers, small and mid-sized businesses, and large organizations. Its flagship product, QuarkXPress, has changed the course of traditional publishing.
target: MobileIQ, Inc.
Mobile IQ, creators of PressRun, the cloud-based digital publishing solution developed to deliver innovative, interactive tablet and mobile experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/15/2012 via BNC Analysis

UIEvolution, purchased Content Management System (CMS) from Splat Interactive, Inc.

synopsis: UIEvolution, Inc., a global leader in connected services for mobile, tablet, TV and automotive applications, announced the acquisition of a rich media Content Management System (CMS) and related applications from Splat Interactive. Splat Interactive connect users to multiple screens via high quality, deeply sophisticated applications.
buyer parent:Square Enix Co., Ltd.
buyer: UIEvolution
UIEvolution is a global leader in connected services for Mobile, Tablet, TV and Automotive applications. It's software solution delivers native and HTML5 apps managed from a cloud-based platform, ensuring a great consumer engagement experience.
seller: Splat Interactive, Inc.
Splat Interactive helps companies large and small connect with their audience on multiple screens. Splat’s TV 2.0 platform and tools allows publishers to reach viewers on the Connected TV screen and mobile device.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/17/2006 via Company Press Release

Motricity, acquired GoldPocket Wireless

synopsis: Motricity, a leading global provider of mobile marketplace management solutions, has acquired GoldPocket Wireless, a leader in mobile interactivity and marketing solutions for media and entertainment companies.
buyer: Motricity(MOTR:$121.65)
Motricity is a global leader in Mobile Marketplace Management. Motricity's Fuel™ 5 platform and suite of managed services reduce the time-to-market for new mobile services, create new revenue streams and improve brand loyalty through expert mobile merchandising and customer relationship management.
target: GoldPocket Wireless
GoldPocket Wireless is the leading provider of mobile content creation, management and transport solutions to the North American media industry, with the only advanced scalable product suite that allows media companies to manage and deliver all forms of mobile content to any mobile device.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target
closed 2/8/2012 via Wall Street Journal

IEnergizer, Ltd., acquired Aptara, Inc.

synopsis: iEnergizer Limited is pleased to announce that it has unconditionally completed the acquisition of Aptara, Inc. Aptara is a market leader in end-to-end outsourced multi-channel content production and digital media solutions.
buyer: IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
target parent: American Capital Strategies, Ltd.
target: Aptara, Inc.
Aptara provides digital publishing solutions that deliver significant gains in cost, quality and time-to-market for content providers. Aptara’s expertise includes content technology solutions, eBook creation, app development, publishing services, content conversion, and eLearning.
price($mm)[EV]
$145 [$139]
rev ($mm)
$66
EBITDA ($mm)
$13
EV / rev
2.2x
EV / EBITDA
11.4x
closed 9/26/2006 via

TechBooks, Inc., acquired Whitmont Legal Technologies, Inc.

synopsis: Techbooks, Inc., a global leader in integrated content transformation solutions, has signed an agreement to acquire Whitmont Legal Technologies, Inc., a leading litigation support and eDiscovery services company.
buyer parent:American Capital Strategies, Ltd.
buyer: TechBooks, Inc.
Aptara delivers technologically advanced and integrated content transformation solutions that enable customers to unleash the value of their content and uncover new revenue opportunities.
target: Whitmont Legal Technologies, Inc.
Whitmont Legal Technologies, Inc. is a comprehensive document and eDiscovery solutions provider serving law firms, corporations, and government agencies. Whitmont's consultative approach leverages proven technology, professional resources, and optimizes workflows.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/8/2012 via Wall Street Journal

IEnergizer, Ltd., acquired Aptara, Inc.

synopsis: iEnergizer Limited is pleased to announce that it has unconditionally completed the acquisition of Aptara, Inc. Aptara is a market leader in end-to-end outsourced multi-channel content production and digital media solutions.
buyer: IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
target parent: American Capital Strategies, Ltd.
target: Aptara, Inc.
Aptara provides digital publishing solutions that deliver significant gains in cost, quality and time-to-market for content providers. Aptara’s expertise includes content technology solutions, eBook creation, app development, publishing services, content conversion, and eLearning.
price($mm)[EV]
$145 [$139]
rev ($mm)
$66
EBITDA ($mm)
$13
EV / rev
2.2x
EV / EBITDA
11.4x
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc.(TTEC:$1,159.60)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2013 via PR Newswire

Enhanced Recovery Company LLC, acquired TMone, LLC

synopsis: Enhanced Recovery Company, LLC, (ERC), a leading Accounts Receivable Management company announced that ERC has acquired TMone, a rapidly growing and widely recognized leader in the Business Process Outsourcing space. The acquisition positions ERC to deliver next-generation Customer Experience Management.
buyer: Enhanced Recovery Company LLC
Enhanced Recovery Company provides debt collection and asset recovery, early out/customer, and client and reporting services. It offers receivables management collection services, such as pre-collect (first and third party); and primary, secondary, tertiary, quaternary, and warehouse collection.
target: TMone, LLC
TMone is a leading call center business process outsourcing firm specializing in Customer Relationship Management, technology Integration, and customer service enterprise solutions. TMone has been listed as one of Inc. Magazine's Fastest Growing Private Companies in America seven years in a row.
price ($mm)
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closed 9/3/2013 via PR Newswire

Allied Global, acquired Marketlink, Inc.

synopsis: Allied Global LLC., has acquired Marketlink, Inc., the transaction will create a stronger, larger, and more robust full service contact center offering inbound, outbound, email, and chat services. With the addition of Marketlink, Allied Global has over 6,000 employees, 19 contact centers in 4 countries offering services in several languages.
buyer: Allied Global
Allied Global, a privately held company, was founded in 2005 to provide contact center and BPO services. Since its inception, the company has grown to more than 6,000 employees in 19 contact centers located in the United States, Canada, Guatemala and Honduras.
target: Marketlink, Inc.
Marketlink, Inc. provides outsourced telemarketing services for agriculture, financial service, insurance, manufacturing, cable television, medical and pharmaceutical, publishing, technology, and telecommunication industries.
price ($mm)
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closed 2/26/2013 via Company Press Release

Stream Global Services, Inc., acquired LBM Holdings Ltd.

synopsis: Stream Global Services, Inc. announced its acquisition of all the outstanding share capital of LBM Holdings Limited. LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
buyer: Stream Global Services, Inc.
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
target: LBM Holdings Ltd.
LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
price ($mm)
$45
rev ($mm)
EBITDA ($mm)
$9
EV / rev
EV / EBITDA
5.3x
closed 12/20/2012 via BusinessWire

iQor, acquired CCT Group

synopsis: iQor, a global provider of intelligent customer interaction and outsourcing solutions, announced it has acquired the CCT Group, a global provider of dedicated, shared and hybrid contact center outsourcing solutions, from majority investor Headland Capital Partners.
buyer parent:Huntsman Gay Global Capital, LLC.
buyer: iQor
Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets.
target parent: Headland Capital Partners Limited
target: CCT Group
The CCT Group maintains two brands in the call center outsourcing and BPO world. Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama.
price ($mm)
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closed 10/28/2011 via BNC Analysis

Complete Telecom, acquired Intellicom Ireland

synopsis: Complete Telecom has acquired Intellicom Ireland. Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
buyer: Complete Telecom
Complete Telecom is one of Ireland’s leading enterprise providers of managed network and telecoms services. Its all-fibre next generation network and extensive experience of converged network infrastructure means it can deliver fully integrated connectivity.
target: Intellicom Ireland
Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
price ($mm)
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announced 5/10/2010 via Company Press Release

Apax Partners, will acquire TIVIT SA

synopsis: Funds advised by Apax Partners announced they have entered into a definitive agreement to acquire a controlling interest in TIVIT, the leader in integrated IT and BPO services in Latin America.
buyer: Apax Partners
Apax Partners is one of the world's leading private equity investment groups. It operates across the United States, Europe and Israel and has more than 30 years of investing experience. Funds under the management or advice of Apax Partners total $35 billion around the world.
target: TIVIT SA
TIVIT S.A., the leader in integrated IT and BPO services in Latin America, has a portfolio organized into three business areas: IT infrastructure, Application Systems and BPO.
price($mm)[EV]
$492 [$530]*
rev ($mm)
$520
EBITDA ($mm)
$107
EV / rev
1.8x
EV / EBITDA
8.8x
closed 4/29/2010 via BNC Analysis

Alorica, acquired Ryla, Inc

synopsis: Kennesaw-based Ryla, Inc. and California-based Alorica, Inc., a national and international player in the customer care services industry, are pleased to jointly announce the agreement for Alorica to make a strategic investment in Ryla.
buyer: Alorica
Alorica Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica has the ability to support the entire customer service lifecycle.
target: Ryla, Inc
Ryla is a leading call center solutions provider with proven expertise in customer contact solutions and business process outsourcing. Ryla provides call center outsourcing and outbound call center services for organizations that require Excellent Interactions Every Time.
price ($mm)
$70
rev ($mm)
$100
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 7/3/2009 via PR Newswire

VanceInfo Technologies, Inc., acquired TP Corporation, Ltd.

synopsis: VanceInfo Technologies Inc, an IT service provider and one of the leading offshore software development companies in China, announced that it has acquired the operating subsidiaries of TP Corporation Limited, a Hong Kong-headquartered provider of Customer Relationship Management ("CRM") solutions and call center services.
buyer: VanceInfo Technologies, Inc.(VIT:$283.14)
VanceInfo Technologies Inc. is an IT service provider and one of the leading offshore software development companies in China. VanceInfo was the first China software development outsourcer listed on the New York Stock Exchange.
target: TP Corporation, Ltd.
Headquartered in Hong Kong, TP Corporation develops and markets customer care software products in China and Southeast Asia and provides call center outsourcing services in Hong Kong.
price ($mm)
$1.10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/25/2009 via BusinessWire

Affiliated Computer Services, Inc., acquired e-Services Group International

synopsis: Affiliated Computer Services, Inc. announced that it has closed the acquisition of Caribbean-based e-Services Group International, for $85 million, including the assumption of liabilities.
buyer: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
target: e-Services Group International
Providing customer solutions from it's home in Jamaica for over 18 years, e-Services Group has evolved from a successful data entry operation to one of the world leaders in offshore call center and back-office processing BPO solutions.
price ($mm)
$85
rev ($mm)
$65
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 11/29/2006 via PR Newswire

Diamond Castle Holdings, LLC, acquired PRC LLC

synopsis: Diamond Castle Holdings, LLC, a New York-based private equity firm, announced that an entity it controls has successfully completed the acquisition of PRC, LLC, a leader in customer relationship management services, from IAC/InterActiveCorp.
buyer: Diamond Castle Holdings, LLC
Diamond Castle Holdings, LLC is a private equity investment firm founded in 2004 by Larry Schloss, the former Global Head of CSFB Private Equity and Chairman of DLJ Merchant Banking Partners, and four former managing directors of DLJ Merchant Banking.
target parent: IAC/InterActiveCorp
target: PRC LLC
PRC is a market leader in managing and building customer relationships and is well positioned to benefit from the attractive fundamentals in the outsourced customer care and sales and marketing sectors of the business process outsourcing (BPO) industry.
price ($mm)
rev ($mm)
$337
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 2/8/2010 via BusinessWire

Xerox Corporation, acquired Affiliated Computer Services, Inc.

synopsis: Xerox Corporation completed its acquisition of Affiliated Computer Services, Inc. (ACS), transforming Xerox into the world’s leader in business process and document management. ACS is the largest diversified business process outsourcing (BPO) firm in the world.
buyer: Xerox Corporation(XRX:$21,435.00)
Xerox Corporation is the world's leading document management, technology and services enterprise, providing the industry's broadest portfolio of color and black-and-white document processing systems and related supplies, as well as document management consulting and outsourcing services.
target: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
price($mm)[EV]
$6,230 [$7,860]
rev ($mm)
$6,523
EBITDA ($mm)
$1,038
EV / rev
1.2x
EV / EBITDA
7.8x
closed 4/4/2013 via BusinessWire

Sopra Group, acquired HR Access

synopsis: Sopra Group has acquired 100% of the capital of HR Access thereby significantly strengthening its position in the development of software solutions for the human resources management industry. The HR Access software solution addresses all industry sectors of both public and private companies.
buyer: Sopra Group(SOP:PAR:$1,362.17)
A leader in the European consulting, IT services and software development markets, Sopra Group generated revenue of 1.050 billion euros in 2011 and employs over 13,000 people. The Group offers its clients an end to end approach based on a well-honed business model.
target parent: FMR, LLC
target: HR Access
HR Access offers comprehensive end-to-end integrated Global Services HR solutions that are designed to meet the needs of a wide range of companies across all industry sectors. Companies can utilize these solutions for talent management, payroll services, time & attendance, and workforce management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/5/2012 via Yahoo, Inc.

Automatic Data Processing, Inc., acquired SHPS Human Resource Solutions, Inc.

synopsis: SHPS, Inc., a provider of health management software and solutions, has sold its Human Resource Solutions subsidiary to ADP, a leading provider of human resource outsourcing, payroll services, tax and compliance services, benefits administration and integrated computing solutions for vehicle dealers, based in Roseland, New Jersey.
buyer: Automatic Data Processing, Inc.(ADP:$10,665.20)
Automatic Data Processing, Inc. provides business outsourcing solutions. The company offers human resource, payroll, tax and benefits administration solutions. It also provides integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers.
target parent: Welsh, Carson, Anderson & Stowe
target: SHPS Human Resource Solutions, Inc.
SHPS Human Resources Solutions Inc. provides human resource and general management services. It was formerly known as Sykes Healthplan Service Bureau, Inc. and changed its name in March 2006. SHPS Human Resources Solutions Inc. is based in the Louisville, Kentucky.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2006 via PR Newswire

ZeroChaos, acquired FlexCorp Systems

synopsis: ZeroChaos, a leader in helping Fortune 1000 companies find, manage and optimize their contract labor workforce, today announced that it has acquired FlexCorp Systems, a New York City-based provider of strategic contractor payrolling and staffing solutions to large companies. The terms of the deal were not disclosed.
buyer parent:AP Capital Partners
buyer: ZeroChaos
Headquartered in Orlando, Florida, ZeroChaos is a ground-breaking workforce management company. ZeroChaos helps visionary companies achieve greater management and financial control of their workforce and talent supply chains through innovative private-label solutions and full-disclosure pricing.
target: FlexCorp Systems
FlexCorp Systems, based in New York, provides payroll, benefits, human resource and vendor management services for contingent workers. Clients include Major corporations in the financial services and energy sectors.
price ($mm)
rev ($mm)
$44
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/1/2013 via PR Web

Extraprise, acquired Smart Source LLC

synopsis: Extraprise, the leader in right time revenue optimization services for B2B and B2C enterprises, announced it has acquired SmartSource, a leading B2B and B2C email service provider with extensive marketing automation, workflow and multi-channel marketing functionality.
buyer: Extraprise
Extraprise is the leader in right time revenue optimization services for B2B and B2C enterprises, offering the only database marketing and demand generation services that combine customer intelligence with multi-channel marketing campaigns at the right time in the customer life cycle.
target: Smart Source LLC
Smart Source was founded in 2003 with a wealth of industry experience and a vision of providing the marketplace with a better way to manage their communication costs. Smart Source has quickly become one of the industry's largest and fastest growing print and promotional distributors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/13/2007 via BusinessWire

Guggenheim Partners, LLC, acquired iQor

synopsis: The Board of iQor, Inc. (formerly IRMC) today announced the sale of the assets of the company to an entity controlled by Guggenheim Investment Management, LLC and the existing management team of iQor.
buyer: Guggenheim Partners, LLC
Guggenheim Partners, LLC is a global, independent, privately held, diversified financial services firm with more than $100 billion in assets under supervision. We provide investment management services and products, investment advisory services, and investment banking and capital markets services.
target: iQor
iQor provides call center services to some of the best-known companies in the world from 19 Centers of Excellence in five countries. iQor’s 7,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/19/2009 via PR Newswire

The Nielsen Company, Inc., acquired The Cambridge Goup

synopsis: The Nielsen Company announced that it has acquired The Cambridge Group, a leading growth strategy consulting firm to Fortune 500 companies. Headquartered in Chicago, The Cambridge Group uses its intellectual capital to help clients develop growth strategies based on profitable current, latent and emerging demand.
buyer parent:Valcon Acquisition BV
buyer: The Nielsen Company, Inc.(NLSN:$5,703.00)
The Nielsen Company is world’s leading provider of marketing information, audience measurement, and business media products and services. Nielsen provides clients with the most complete view of their consumers and their markets.
target: The Cambridge Goup
The Cambridge Group is a strategy consulting firm focused on the development of growth strategies. The Cambridge Group has used its proprietary approach, Demand Strategy(TM), to help clients achieve significantly higher growth rates, restore pricing power and enhance competitive differentiation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/9/2012 via BusinessWire

IMPACT Group, acquired Miramonte Career Solutions

synopsis: IMPACT Group, a WBE-global human capital services firm, announced that it has acquired Atlanta-based Miramonte Career Solutions, a leading provider of corporate/retail outplacement and talent development solutions. With a large client base in Atlanta, the acquisition will help advance IMPACT Group’s presence in the Southeast.
buyer: IMPACT Group
IMPACT Group is a WBE-global human resources service provider supporting clients with high-touch solutions in people development, corporate relocation and outplacement that improve individual and organizational performance.
target: Miramonte Career Solutions
Miramonte Career Solutions is a leading provider of corporate/retail outplacement and talent development solutions. Miramonte’s Career Group provides tailored Human Resource services for corporations through its global affiliates and partners, as well as assisting individual job seekers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/27/2007 via PR Newswire

Salary.com, acquired Schoonover Associates, Inc.

synopsis: Salary.com, Inc. a leading provider of on-demand compensation and talent management solutions, announced today that it has acquired the assets of Schoonover Associates, Inc. With the addition of Schoonover's world-renowned consulting services, Salary.com establishes the industry's premier competency management data and consulting services group.
buyer: Salary.com(SLRY:$0.00)
Salary.com is a leading provider of on-demand compensation management solutions helping businesses and individuals manage pay and performance. Salary.com provides companies of all sizes comprehensive on-demand software applications.
target: Schoonover Associates, Inc.
Schoonover Associates, Inc. is a leading provider of competency management data and consulting services with over 20 years of experience helping clients maximize their human capital.
price ($mm)
$3.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target

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Godengo, Inc.
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Atypon Systems, Inc.
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Crowd Fusion, Inc.
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Zendition, LLC
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Publishing Technology plc
Publishing Technology plc
Publishing Technology is the largest supplier of technology and related services for the publishing industry. Working with eight of the ten largest publishers in the world, we help information providers meet their evolving and wide-ranging publishing needs.
year
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EBITDA ($mm)
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WideOrbit, Inc.
WideOrbit, Inc.
WideOrbit is the leading provider of business management software for media companies. Their product lines include solutions for sales, traffic, media networks, radio automation and promotion optimizatio for television stations, radio stations, and media networks.
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IMImobile Pvt Ltd.
IMImobile Pvt Ltd.
IMI is a leading provider of converged mobile and online technology platforms and content services to mobile operators and media companies around the world.
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Ticker: MWIS
 
 
 
 
 
 
 
 
m-Wise, Inc.
m-Wise, Inc.
Founded in 2000, m-Wise has established itself as a leading international provider of enabling technologies for the mobile entertainment and marketing industries. m-Wise is the developer of the MOMA ("Mobile Originated Message Access") content management and service delivery platform.
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Dirxion, LLC
Dirxion, LLC
Dirxion provides innovative, cost-effective digital publishing solutions that leverage and optimize print online making a publisher's content available on all major platforms from a single source.
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Ticker: CVT
 
 
 
 
 
 
 
 
Cvent, Inc.
Cvent, Inc.
Cvent is the world's largest meetings and event management technology company and has more than 1,000 employees worldwide. Cvent offers web-based software for online event registration, meeting site selection, event management, mobile apps for events, e-mail marketing, and web surveys.
year
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EBITDA ($mm)
$9.62
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Employees
1300
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Ticker:
 
 
 
 
 
 
 
 
Shea Development Corp.
Shea Development Corp. develops business process automation (BPA) and business process management (BPM) software to integrate, assemble and optimize available IT assets to drive business process productivity, reliability and security.
year
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EBITDA ($mm)
EBIT ($mm)
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Employees
100
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Ticker: ADSK
 
 
 
 
 
 
 
 
Autodesk, Inc.
Autodesk, Inc.
Autodesk, Inc., is a leader in 3D design, engineering and entertainment software. Customers across the manufacturing, architecture, building, construction, and media and entertainment industries use Autodesk software to design, visualize, and simulate their ideas.
year
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EBITDA ($mm)
$464.80
EBIT ($mm)
$330.00
Net Income ($mm)
$221.20
Employees
7500
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Ticker: AGYS
 
 
 
 
 
 
 
 
Agilysys, Inc.
Agilysys, Inc.
Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries. The Company specializes in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions.
year
2013
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$238.42
EBITDA ($mm)
$8.82
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$4.26
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$19.44
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IEnergizer, Ltd.
IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
year
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EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
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TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.
year
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$1,159.60
EBITDA ($mm)
$148.22
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$105.53
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$79.09
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Ticker: SGS
 
 
 
 
 
 
 
 
Stream Global Services, Inc.
Stream Global Services, Inc.
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
year
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$984.10
EBITDA ($mm)
$114.00
EBIT ($mm)
$49.70
Net Income ($mm)
$0.70
Employees
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Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2009
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$846.04
EBITDA ($mm)
$101.53
EBIT ($mm)
$72.03
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$43.21
Employees
49200
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Ticker: AU:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat leads the industry in the provision of customer communication solutions. Salmat utilizes different communication mediums including voice and non-voice channels, and other applied capabilities in the areas of online technology, demographic insight and detailed data management.
year
2012
rev ($mm)
$823.88
EBITDA ($mm)
$103.89
EBIT ($mm)
$68.65
Net Income ($mm)
$30.35
Employees
6791
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Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global provider of business process outsourcing services with approximately 10,200 employees, whom they refer to as Brand Warriors who have been committed to making a positive impact on their clients’ business results.
year
2011
rev ($mm)
$219.49
EBITDA ($mm)
($0.18)
EBIT ($mm)
($16.93)
Net Income ($mm)
Employees
9100
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Ticker:
 
 
 
 
 
 
 
 
24/7 Customer, Inc.
24/7 Customer, Inc.
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India. [24]7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker:
 
 
 
 
 
 
 
 
Acquire Asia Pacific
Acquire Asia Pacific
Acquire Asia Pacific operates five state-of-the-art contact centers in Manila, Philippines and Melbourne, Australia. The services include customer service, sales, technical support, retention campaigns, network operations, back-office functions, software development and marketing services.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
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Ticker:
 
 
 
 
 
 
 
 
Allied Global
Allied Global, a privately held company, was founded in 2005 to provide contact center and BPO services. Since its inception, the company has grown to more than 6,000 employees in 19 contact centers located in the United States, Canada, Guatemala and Honduras.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
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Ticker:
 
 
 
 
 
 
 
 
Alorica, Inc.
Alorica, Inc.
Alorica is a global leader in delivering BPO customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Parseq plc
Parseq plc
Parseq plc provides online software and services to financial industry firms in the UK and Europe. Clients use its products to offer and manage online applications, account management, and administration.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
RDI Marketing Services, Inc.
RDI Marketing Services, Inc.
RDI is a world class outsourcer that provides custom solutions (sales, customer service, marketing, technology) on an outsourced basis to help businesses operate their core business more effectively. RDI was established in 1978 and their corporate headquarters is located in Blue Ash, OH.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
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Ticker:
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos provides IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services to its corporate clients to optimize their marketing efficiencies, expand sales & gain new customers in EC business, and reduce clients operational cost.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global leader in business process and technology management, offering a broad portfolio of enterprise and industry-specific services. The company manages over 3,000 processes for more than 400 clients worldwide.
year
2012
rev ($mm)
$1,901.97
EBITDA ($mm)
$320.73
EBIT ($mm)
$264.64
Net Income ($mm)
$178.22
Employees
60800
  • drill down
  • watch

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