read more

24/7 Customer, acquired Voxify

Education

 1

Finance

 1

Software

 15

Online & Mobile

 1

Private Equity

 3
Education

Professional Training Technology

 1
Finance

Banking

 1
Software

Niche Software

 14

Business Software

 1
Online & Mobile

SaaS/ASP

 1
Search Breadth
 
 
 
 
 
 
 
 
 
 
 
 
Narrower
Broader
save search to my segments

Software

 1
Software

Niche Software

 1

Software

 2

Online & Mobile

 1
Software

Niche Software

 2
Online & Mobile

E-Marketing & Search

 1

Finance

 1

Software

 3

Online & Mobile

 1

IT Consulting & Services

 3

Private Equity

 4

Miscellaneous

 8
Finance

Payments

 1
Software

Business Software

 3
Online & Mobile

E-Marketing & Search

 1
Search Breadth
 
 
 
 
 
 
 
 
 
 
 
 
Narrower
Broader
save search to my segments

note: a single transaction may fall into multiple segments
view all transactions
Basic features include:
  • Weekly Alerts
  • View Full Listing of Recent Deals
  • Trends
Premium features include:
  • Daily-Weekly-Monthly Custom Alerts
  • Drill down on comparable historical deals
  • Search for target or buyer by name
  • See historical deals by buyer or seller
  • Buyer and seller watch lists
  • Custom Segments
  • Bookmark deals
  • Export Listings to PDF
  • buyer to watch list
  • seller to watch list
  • Email
  • LinkedIn
  • Facebook
  • Twitter
  • Google Plus
  • Yahoo Buzz
  • Delicious
  • Digg
  • StumbleUpon
  • Newsvine
  • Reddit
  • Technorati

Like Voxify

closed 2/7/2012 via Wall Street Journal

24/7 Customer, acquired Voxify

See 386 Comparable Transactions
synopsis: 24/7 is a Silicon Valley company that uses large-scale data analytics to try to predict what customers want in order to serve them better. 24/7 has acquired Voxify, a Microsoft partner that creates automated call center agents from investors including El Dorado Ventures, Intel Capital, Palomar Ventures and Sigma Partners.
buyer: 24/7 Customer
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India.
target: Voxify
Voxify continues to be recognized as the top-ranked speech self-service solution provider for enterprise contact centers. It has invested in technology to free enterprises from the timelines, costs, performance challenges, and maintenance burden of traditional professional services engagements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/5/2013 via Company Press Release

Komutel, Inc., acquired Novo Technologies

See 386 Comparable Transactions
synopsis: Novo announces its acquisition by Komutel, a leading Enterprise Communication software developer. Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers.
buyer: Komutel, Inc.
Komutel is a high technology company specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel offers a suite of software products designed to enhance the performance of internal communications and inbound/outbound call handling.
target: Novo Technologies
Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers. It has has extensive experience across a range of industries, including finance, government, health, insurance, and retail.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/1/2012 via BusinessWire

Permira, acquired Genesys Telecommunications Labs, Inc.

See 968 Comparable Transactions
synopsis: Permira, the European private equity firm with global reach, announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a global expert in contact center technology software, from Alcatel-Lucent.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth.
target parent: Alcatel-Lucent
target: Genesys Telecommunications Labs, Inc.
Headquartered in Daly City, CA, Genesys Telecommunications Labs is one of the leading suppliers of enterprise software and solutions that enable best-in-class customer service for companies and organizations.
price ($mm)
$1,500
rev ($mm)
$500
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 7/6/2011 via BusinessWire

Interactive Intelligence, Inc., acquired CallTime Solutions

See 386 Comparable Transactions
synopsis: Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, has acquired Sydney-based CallTime Solutions, an exclusive reseller of the vendor’s software suite. CallTime undertakes consulting, project management, system integration and offers a range of managed services to its customers and partners.
buyer: Interactive Intelligence, Inc.(ININ:$209.53)
Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions include vertical-specific applications for insurance and collections.
target: CallTime Solutions
Specialists in Communications Solutions and Integration Services for Call Centres, Enterprises and Telecommunication Service Providers, CallTime Solutions develops and deploys innovative communications solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/28/2011 via Market Wire

Oracle Corporation, will acquire In Quira (Alias)

See 341 Comparable Transactions
synopsis: Oracle, the world's most complete, open, and integrated business software and hardware systems company, announced that it has entered into an agreement to acquire InQuira, a leading provider of best-in-class service knowledge management software that supports web self-service and agent-assisted service.
buyer: Oracle Corporation(ORCL:$37,121.00)
Oracle Corporation is the world's largest enterprise software company. The company is a leading provider of systems software, including database management, application development, and application server software.
target: In Quira (Alias)
InQuira is a leading provider of best-in-class service knowledge management software that supports web self-service and agent-assisted service. It's software platform has three core capabilities: knowledge base management, natural language search, and advanced analytics and reporting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2012 via BNC Analysis

KANA Software, Inc., acquired Sword Ciboodle

See 592 Comparable Transactions
synopsis: KANA Software, Inc., a global leader in customer service solutions delivered on-premise or in the cloud, and used by more than 850 commercial and public sector organizations worldwide, announced it has acquired the award-winning process-based contact center provider Ciboodle from the Sword Group.
buyer parent:Accel-KKR
buyer: KANA Software, Inc.
A global leader in customer service solutions delivered on-premise or in the cloud, KANA lets organizations take complete control over customer service interactions, so they can take care of customers, while managing costs and reinforcing brand.
target parent: Sword Group SA
target: Sword Ciboodle
Sword Ciboodle delivers award-winning, modular CRM software to contact centers worldwide for advanced customer engagement across multiple social channels. The Sword Ciboodle platform accelerates the ability to deliver consistent customer service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/1/2009 via BNC Analysis

BankersEdge, acquired Sivox, LLC

See 204 Comparable Transactions
synopsis: BankersEdge, the financial industry's online training leader, has acquired Sivox Partners LLC. Sivox develops interactive simulations to optimize performance by customer-facing employees.
buyer: BankersEdge
BankersEdge is the financial industry's online training leader. Whether it’s regulatory compliance, job skills, product knowledge or policies and procedures, BankersEdge online courses complement your classroom training with proven benefits.
target: Sivox, LLC
Sivox™ — the award-winning, voice recognition-driven simulation training platform — provides a richly immersive learning experience that delivers increased information retention, significant financial savings, enhanced call quality and improved productivity.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/27/2007 via BusinessWire

Avtex, Inc., acquired Perimeter Technology

See 305 Comparable Transactions
synopsis: Avtex, Inc. has acquired Perimeter Technology of Georgia. Avtex is the largest reseller of the Interactive Intelligence suite of products. Interactive Intelligence, Inc., of Indianapolis, is a global company specializing in software for Contact Center, IP Telephony and Messaging applications.
buyer: Avtex, Inc.
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers.
target: Perimeter Technology
Perimeter Technology is a premier provider of Call Center solutions and services for Interactive Intelligence’s Interaction Center Platform, an all-in-one multi-channel software platform for contact centers, the enterprise and the remote and mobile workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/9/2012 via BusinessWire

Interactive Intelligence Group, Inc., acquired Bay Bridge Decision Technologies, Inc.

See 505 Comparable Transactions
synopsis: Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, has signed a purchase agreement to acquire Bay Bridge Decision Technologies. Bay Bridge, the leading U.S. supplier of contact center forecasting, capacity planning and strategic analysis technology, was purchased in an all-cash transaction.
buyer: Interactive Intelligence Group, Inc.(ININ:$209.53)
Interactive Intelligence Group Inc. is a global provider of contact center automation, unified communications, and business process automation software and services. The company’s unified IP communications solutions can be deployed on-premise or via the cloud.
target: Bay Bridge Decision Technologies, Inc.
Bay Bridge Decision Technologies, Inc. provides decision support software, custom software development services, and analytic consulting to the customer contact center industry. Its CenterBridge® family of products supports the analytic and strategic performance needs of customer contact centers.
price ($mm)
$12
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/19/2011 via BNC Analysis

CTI Architects Inc. will be merged with ethosIQ, LLC,

See 60 Comparable Transactions
synopsis: ethosIQ, LLC, the makers of the Customer Engagement Platform™, and CTI Architects, specialists in call center software solutions, announced a definitive merger agreement to increase market share and improve the combined efficiency of the companies.
buyer: ethosIQ, LLC
ethosIQ is a privately held Business Process Accelerator and reseller focused on the social media and contact center industries. Headquartered in Houston with offices throughout the US and Canada. Focused on Fortune 1000 companies, ethosIQ architects and implements enterprise based solutions.
target: CTI Architects Inc.
CTI Architects, founded in 2000, works with large clients, solving the most difficult technology issues in contact centers and often bringing unique solutions in Computer Telephony Integration (CTI) and call or contact routing.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/19/2011 via PE Hub

Apax Partners, acquired Vocalcom

See 60 Comparable Transactions
synopsis: Apax Partners and Vocalcom have finalised an agreement under which the Apax Funds have acquired a 65% majority stake in Vocalcom, alongside the founding manager, who is to retain a 35% interest. Vocalcom is a software and technology solutions provider for customer contact and call centres.
buyer: Apax Partners
Apax Partners is one of the world's leading private equity investment groups. It operates across the United States, Europe and Asia and has more than 30 years of investing experience. Funds under the advice or management of Apax Partners globally total around $30 billion.
target: Vocalcom
Vocalcom is a solutions provider dedicated in optimizing customer relationship management for customer service across multiple channels. Solutions integrate telephony, SMS, email, video calls, web contact, social networks, point of sales and mobile connected devices.
price ($mm)
$100*
rev ($mm)
$57
EBITDA ($mm)
EV / rev
2.7x
EV / EBITDA
closed 2/6/2012 via PR Newswire

Knighted, Inc., acquired GoalPost

See 455 Comparable Transactions
synopsis: Kurt Salmon, a global management consulting firm, announced that it has sold its GoalPost® software business unit to Knighted, a leading developer of supply chain software solutions. GoalPost provides comprehensive, user-friendly labor management software solutions.
buyer: Knighted, Inc.
Knighted, Inc. is a leading provider of web-enabled Logistics Software specializing in Warehouse Management Software (WMS), Warehouse Control Software (WCSPlus) and Labor Execution Software (LMS).
target parent: Management Consulting Group plc
target: GoalPost
GoalPost provides comprehensive, user-friendly labor management software solutions. It has provided many Fortune Global 1000 companies with the strong foundation to support distribution center, call center and retail store labor performance management programs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/26/2011 via BusinessWire

Verint Systems Inc., will acquire GMT Corporation

See 885 Comparable Transactions
synopsis: Verint® Systems Inc. announced the signing of a definitive agreement to acquire, upon closing, Global Management Technologies Corporation (GMT™), an Atlanta-based leading provider of workforce management (WFM) solutions. GMT’s software and services are widely used by organizations particularly in retail branch banking environments.
buyer parent:Comverse Technology, Inc.
buyer: Verint Systems Inc.(VRNT:$782.65)
Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Its solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place.
target: GMT Corporation
GMT Corp provides enterprise workforce management and performance optimization solutions. It offers GMT Planet, a workforce management software that includes cash management and performance management features for financial services organizations, contact centers, and back office operations.
price ($mm)
$25
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2012 via Company Press Release

Enghouse Systems Limited, acquired Zeacom Limited

See 311 Comparable Transactions
synopsis: Enghouse Systems Ltd. has acquired Zeacom Limited for $30.6 million. Auckland-based Zeacom's contact centre and business process software products are in use at over 3,500 customer sites worldwide.
buyer: Enghouse Systems Limited(US:EGHSF:$136.37)
Enghouse Systems Limited serves a number of distinct vertical markets through its two divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company.
target: Zeacom Limited
Zeacom covers three specialized areas – multimedia contact center, business process automation and plugins for unified communications. The user-friendliness of their products ensures that people can quickly master the features and functionality they need for better performance.
price ($mm)
$26
rev ($mm)
$29
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 1/10/2013 via Yahoo, Inc.

NetSuite, Inc., acquired Retail Anywhere

See 803 Comparable Transactions
synopsis: NetSuite Inc., the industry's leading provider of cloud-based financials / ERP software suites, announced that it has acquired Retail Anywhere, a leading provider of multi-channel retail management solutions designed to improve the retail customer experience.
buyer: NetSuite, Inc.(N:$308.83)
NetSuite Inc. is a leading vendor of on-demand, integrated business management software suites for small and midsized businesses. NetSuite enables mid-market companies to manage core business operations in a single system.
target: Retail Anywhere
Retail Anywhere is a leader in providing integrated software and services for mid-size retailers. Retail Anywhere’s software suite includes POS, Merchandising, CRM, Inventory, Business Intelligence, Warehouse Management and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2011 via BusinessWire

Raymark Xpert Business Systems Inc., acquired Retaligent Solutions, Inc.

See 639 Comparable Transactions
synopsis: Raymark, a global leader in enterprise retail software solutions, announced its acquisition of Retaligent Solutions, Inc., a leading clienteling and customer centricity solutions provider in the retail industry. Retaligent’s products include sophisticated and integrated retail clienteling, CRM, and loyalty solutions.
buyer: Raymark Xpert Business Systems Inc.
Raymark offers industry-leading software solutions that meet enterprise-wide retailing needs. Its centralized Xpert-Series empowers retailers through integrated, flexible applications including inventory management, replenishment, planning, mobile solutions, CRM, e-commerce, reporting, and more.
target: Retaligent Solutions, Inc.
Retaligent Solutions is a leading clienteling and customer centricity solutions provider in the retail industry. Its products include sophisticated and integrated retail clienteling, CRM, and loyalty solutions. Application features improve customer engagement while creating long-term brand loyalty.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/10/2011 via BusinessWire

Accenture, acquired CAS Computer Anwendungs-und Systemberatung, AG

See 598 Comparable Transactions
synopsis: Accenture has completed its acquisition of CAS Computer Anwendungs- und Systemberatung AG (CAS), based in Kaiserslautern, Germany. CAS is a leading international provider of customer relationship management (CRM) and mobility software focused on retail execution and trade promotions for the consumer products industry.
buyer: Accenture(ACN:$29,777.99)
Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with clients to help them become high performance businesses and governments.
target: CAS Computer Anwendungs-und Systemberatung, AG
CAS, the leading provider of customer management and mobility solutions, helps Consumer Products companies sell more products more profitably. CAS offers an integrated suite of enterprise software applications designed to meet the most demanding requirements of the industry.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/8/2010 via BusinessWire

Accenture, acquired CadenceQuest, Inc.

See 639 Comparable Transactions
synopsis: Accenture has completed its acquisition of assets from CadenceQuest, Inc. The CadenceQuest Customer Insight software, which Accenture acquired, is a flexible, scalable, self-service analytical platform that allows retail decision makers to easily define their customer segments and gain deep insights about customers.
buyer: Accenture(ACN:$29,777.99)
Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with clients to help them become high performance businesses and governments.
target: CadenceQuest, Inc.
CadenceQuest is the leader in customer analytics, helping retailers utilize their data assets to get to the fundamentals of their business – knowing their customers and understanding what their customers want.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/30/2009 via BusinessWire

Blackbaud, Inc., acquired RLC CCT

See 593 Comparable Transactions
synopsis: Blackbaud, Inc. announced that it has acquired RLC CCT, a privately-owned company located in Almere, the Netherlands. RLC is the leading provider of software and services to nonprofits in the Netherlands. Its constituent relationship management products are used by more than 80 of the largest nonprofit organizations in the Netherlands.
buyer: Blackbaud, Inc.(BLKB:$235.92)
Blackbaud is the leading global provider of software and related services designed specifically for nonprofit organizations. More than 15,000 organizations use one or more of Blackbaud products and consulting services for fundraising, financial management, school administration, and ticketing.
target: RLC CCT
Based in Almere, the Netherlands, RLC specializes in CRM, payment processing and hosting solutions and services for nonprofit organizations such as Greenpeace, Cordaid, CliniClowns, Asthma Fund, Aids Fund, Association for the Protection of Animals and Nelson Mandela Children’s Fund.
price ($mm)
$2.05
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/7/2008 via BusinessWire

Epicor Software Corporation, acquired NSB Retail Systems plc

See 426 Comparable Transactions
synopsis: Epicor Software Corporation a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that it has completed its acquisition of NSB Retail Systems PLC.
buyer: Epicor Software Corporation(EPIC:$453.29)
For 20 years, Epicor has been a recognized leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to midmarket companies around the world.
target: NSB Retail Systems plc
The NSB Group provides a complete range of proven software and hardware solutions to apparel, specialty, and department store retailers. For more than three decades, NSB solutions have been improving the ways retailers conduct business and how their customers benefit from the shopping experience.
price($mm)[EV]
$311 [$277]
rev ($mm)
$93
EBITDA ($mm)
$27
EV / rev
2.8x
EV / EBITDA
9.5x
Pages:  
1   
2   
3   
4   
5   
6   
7   
8   
9   
10   
11   
12   
13   
14   
15   
16   
17   
18   
19   
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target
closed 2/7/2012 via Wall Street Journal

24/7 Customer, acquired Voxify

See 386 Comparable Transactions
synopsis: 24/7 is a Silicon Valley company that uses large-scale data analytics to try to predict what customers want in order to serve them better. 24/7 has acquired Voxify, a Microsoft partner that creates automated call center agents from investors including El Dorado Ventures, Intel Capital, Palomar Ventures and Sigma Partners.
buyer: 24/7 Customer
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India.
target: Voxify
Voxify continues to be recognized as the top-ranked speech self-service solution provider for enterprise contact centers. It has invested in technology to free enterprises from the timelines, costs, performance challenges, and maintenance burden of traditional professional services engagements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/14/2013 via Market Wire

24/7 Customer, Inc., acquired Shopalize, Inc.

See Comparable Transactions
synopsis: [24]7, the intuitive customer experience company, announced its acquisition of Shopalize, a comprehensive social commerce platform specializing in social sharing and social referral solutions. [24]7 leverages big data and predictive analytics to better understand customers and improve customer service and sales results for top global enterprises.
buyer: 24/7 Customer, Inc.
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India. [24]7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries.
target: Shopalize, Inc.
Shopalize is a comprehensive Social Commerce suite providing Social Media and Loyalty Marketing solutions for Online Retailers. It helps them to acquire new customers from Social Media and also increase repeat purchases from their existing loyal customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/7/2012 via Wall Street Journal

24/7 Customer, acquired Voxify

See 386 Comparable Transactions
synopsis: 24/7 is a Silicon Valley company that uses large-scale data analytics to try to predict what customers want in order to serve them better. 24/7 has acquired Voxify, a Microsoft partner that creates automated call center agents from investors including El Dorado Ventures, Intel Capital, Palomar Ventures and Sigma Partners.
buyer: 24/7 Customer
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India.
target: Voxify
Voxify continues to be recognized as the top-ranked speech self-service solution provider for enterprise contact centers. It has invested in technology to free enterprises from the timelines, costs, performance challenges, and maintenance burden of traditional professional services engagements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/26/2013 via Company Press Release

Stream Global Services, Inc., acquired LBM Holdings Ltd.

See 48 Comparable Transactions
synopsis: Stream Global Services, Inc. announced its acquisition of all the outstanding share capital of LBM Holdings Limited. LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
buyer: Stream Global Services, Inc.(SGS:$800.17)
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
target: LBM Holdings Ltd.
LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
price($mm)[EV]
$45 [$41]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2012 via BusinessWire

iQor, acquired CCT Group

See 906 Comparable Transactions
synopsis: iQor, a global provider of intelligent customer interaction and outsourcing solutions, announced it has acquired the CCT Group, a global provider of dedicated, shared and hybrid contact center outsourcing solutions, from majority investor Headland Capital Partners.
buyer parent:Huntsman Gay Global Capital, LLC.
buyer: iQor
Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets.
target parent: Headland Capital Partners Limited
target: CCT Group
The CCT Group maintains two brands in the call center outsourcing and BPO world. Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/28/2011 via BNC Analysis

Complete Telecom, acquired Intellicom Ireland

See 153 Comparable Transactions
synopsis: Complete Telecom has acquired Intellicom Ireland. Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
buyer: Complete Telecom
Complete Telecom is one of Ireland’s leading enterprise providers of managed network and telecoms services. Its all-fibre next generation network and extensive experience of converged network infrastructure means it can deliver fully integrated connectivity.
target: Intellicom Ireland
Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/10/2010 via Company Press Release

Apax Partners, will acquire TIVIT SA

See 779 Comparable Transactions
synopsis: Funds advised by Apax Partners announced they have entered into a definitive agreement to acquire a controlling interest in TIVIT, the leader in integrated IT and BPO services in Latin America.
buyer: Apax Partners
Apax Partners is one of the world's leading private equity investment groups. It operates across the United States, Europe and Israel and has more than 30 years of investing experience. Funds under the management or advice of Apax Partners total $35 billion around the world.
target: TIVIT SA
TIVIT S.A., the leader in integrated IT and BPO services in Latin America, has a portfolio organized into three business areas: IT infrastructure, Application Systems and BPO.
price($mm)[EV]
$492 [$530]*
rev ($mm)
$520
EBITDA ($mm)
$107
EV / rev
1.8x
EV / EBITDA
8.8x
closed 4/29/2010 via BNC Analysis

Alorica, acquired Ryla, Inc

See 48 Comparable Transactions
synopsis: Kennesaw-based Ryla, Inc. and California-based Alorica, Inc., a national and international player in the customer care services industry, are pleased to jointly announce the agreement for Alorica to make a strategic investment in Ryla.
buyer: Alorica
Alorica Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica has the ability to support the entire customer service lifecycle.
target: Ryla, Inc
Ryla is a leading call center solutions provider with proven expertise in customer contact solutions and business process outsourcing. Ryla provides call center outsourcing and outbound call center services for organizations that require Excellent Interactions Every Time.
price ($mm)
$70
rev ($mm)
$100
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 7/3/2009 via PR Newswire

VanceInfo Technologies, Inc., acquired TP Corporation, Ltd.

See 926 Comparable Transactions
synopsis: VanceInfo Technologies Inc, an IT service provider and one of the leading offshore software development companies in China, announced that it has acquired the operating subsidiaries of TP Corporation Limited, a Hong Kong-headquartered provider of Customer Relationship Management ("CRM") solutions and call center services.
buyer: VanceInfo Technologies, Inc.(VIT:$283.14)
VanceInfo Technologies Inc. is an IT service provider and one of the leading offshore software development companies in China. VanceInfo was the first China software development outsourcer listed on the New York Stock Exchange.
target: TP Corporation, Ltd.
Headquartered in Hong Kong, TP Corporation develops and markets customer care software products in China and Southeast Asia and provides call center outsourcing services in Hong Kong.
price ($mm)
$1.10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/25/2009 via BusinessWire

Affiliated Computer Services, Inc., acquired e-Services Group International

See 48 Comparable Transactions
synopsis: Affiliated Computer Services, Inc. announced that it has closed the acquisition of Caribbean-based e-Services Group International, for $85 million, including the assumption of liabilities.
buyer: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
target: e-Services Group International
Providing customer solutions from it's home in Jamaica for over 18 years, e-Services Group has evolved from a successful data entry operation to one of the world leaders in offshore call center and back-office processing BPO solutions.
price ($mm)
$85
rev ($mm)
$65
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 11/29/2006 via PR Newswire

Diamond Castle Holdings, LLC, acquired PRC LLC

See 48 Comparable Transactions
synopsis: Diamond Castle Holdings, LLC, a New York-based private equity firm, announced that an entity it controls has successfully completed the acquisition of PRC, LLC, a leader in customer relationship management services, from IAC/InterActiveCorp.
buyer: Diamond Castle Holdings, LLC
Diamond Castle Holdings, LLC is a private equity investment firm founded in 2004 by Larry Schloss, the former Global Head of CSFB Private Equity and Chairman of DLJ Merchant Banking Partners, and four former managing directors of DLJ Merchant Banking.
target parent: IAC/InterActiveCorp
target: PRC LLC
PRC is a market leader in managing and building customer relationships and is well positioned to benefit from the attractive fundamentals in the outsourced customer care and sales and marketing sectors of the business process outsourcing (BPO) industry.
price ($mm)
rev ($mm)
$337
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 2/8/2010 via BusinessWire

Xerox Corporation, acquired Affiliated Computer Services, Inc.

See 779 Comparable Transactions
synopsis: Xerox Corporation completed its acquisition of Affiliated Computer Services, Inc. (ACS), transforming Xerox into the world’s leader in business process and document management. ACS is the largest diversified business process outsourcing (BPO) firm in the world.
buyer: Xerox Corporation(XRX:$22,390.00)
Xerox Corporation is the world's leading document management, technology and services enterprise, providing the industry's broadest portfolio of color and black-and-white document processing systems and related supplies, as well as document management consulting and outsourcing services.
target: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
price($mm)[EV]
$6,230 [$7,860]
rev ($mm)
$6,523
EBITDA ($mm)
$1,038
EV / rev
1.2x
EV / EBITDA
7.8x
closed 4/4/2013 via BusinessWire

Sopra Group, acquired HR Access

See 426 Comparable Transactions
synopsis: Sopra Group has acquired 100% of the capital of HR Access thereby significantly strengthening its position in the development of software solutions for the human resources management industry. The HR Access software solution addresses all industry sectors of both public and private companies.
buyer: Sopra Group(SOP:PAR:$1,362.17)
A leader in the European consulting, IT services and software development markets, Sopra Group generated revenue of 1.050 billion euros in 2011 and employs over 13,000 people. The Group offers its clients an end to end approach based on a well-honed business model.
target parent: FMR, LLC
target: HR Access
HR Access offers comprehensive end-to-end integrated Global Services HR solutions that are designed to meet the needs of a wide range of companies across all industry sectors. Companies can utilize these solutions for talent management, payroll services, time & attendance, and workforce management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/5/2012 via Yahoo, Inc.

Automatic Data Processing, Inc., acquired SHPS Human Resource Solutions, Inc.

See 52 Comparable Transactions
synopsis: SHPS, Inc., a provider of health management software and solutions, has sold its Human Resource Solutions subsidiary to ADP, a leading provider of human resource outsourcing, payroll services, tax and compliance services, benefits administration and integrated computing solutions for vehicle dealers, based in Roseland, New Jersey.
buyer: Automatic Data Processing, Inc.(ADP:$9,879.50)
Automatic Data Processing, Inc. provides business outsourcing solutions. The company offers human resource, payroll, tax and benefits administration solutions. It also provides integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers.
target parent: Welsh, Carson, Anderson & Stowe
target: SHPS Human Resource Solutions, Inc.
SHPS Human Resources Solutions Inc. provides human resource and general management services. It was formerly known as Sykes Healthplan Service Bureau, Inc. and changed its name in March 2006. SHPS Human Resources Solutions Inc. is based in the Louisville, Kentucky.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2006 via PR Newswire

ZeroChaos, acquired FlexCorp Systems

See 52 Comparable Transactions
synopsis: ZeroChaos, a leader in helping Fortune 1000 companies find, manage and optimize their contract labor workforce, today announced that it has acquired FlexCorp Systems, a New York City-based provider of strategic contractor payrolling and staffing solutions to large companies. The terms of the deal were not disclosed.
buyer parent:AP Capital Partners
buyer: ZeroChaos
Headquartered in Orlando, Florida, ZeroChaos is a ground-breaking workforce management company. ZeroChaos helps visionary companies achieve greater management and financial control of their workforce and talent supply chains through innovative private-label solutions and full-disclosure pricing.
target: FlexCorp Systems
FlexCorp Systems, based in New York, provides payroll, benefits, human resource and vendor management services for contingent workers. Clients include Major corporations in the financial services and energy sectors.
price ($mm)
rev ($mm)
$44
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/1/2013 via PR Web

Extraprise, acquired Smart Source LLC

See 1003 Comparable Transactions
synopsis: Extraprise, the leader in right time revenue optimization services for B2B and B2C enterprises, announced it has acquired SmartSource, a leading B2B and B2C email service provider with extensive marketing automation, workflow and multi-channel marketing functionality.
buyer: Extraprise
Extraprise is the leader in right time revenue optimization services for B2B and B2C enterprises, offering the only database marketing and demand generation services that combine customer intelligence with multi-channel marketing campaigns at the right time in the customer life cycle.
target: Smart Source LLC
Smart Source was founded in 2003 with a wealth of industry experience and a vision of providing the marketplace with a better way to manage their communication costs. Smart Source has quickly become one of the industry's largest and fastest growing print and promotional distributors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/13/2007 via BusinessWire

Guggenheim Partners, LLC, acquired iQor

See 33 Comparable Transactions
synopsis: The Board of iQor, Inc. (formerly IRMC) today announced the sale of the assets of the company to an entity controlled by Guggenheim Investment Management, LLC and the existing management team of iQor.
buyer: Guggenheim Partners, LLC
Guggenheim Partners, LLC is a global, independent, privately held, diversified financial services firm with more than $100 billion in assets under supervision. We provide investment management services and products, investment advisory services, and investment banking and capital markets services.
target: iQor
iQor provides call center services to some of the best-known companies in the world from 19 Centers of Excellence in five countries. iQor’s 7,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/19/2009 via PR Newswire

The Nielsen Company, Inc., acquired The Cambridge Goup

See 85 Comparable Transactions
synopsis: The Nielsen Company announced that it has acquired The Cambridge Group, a leading growth strategy consulting firm to Fortune 500 companies. Headquartered in Chicago, The Cambridge Group uses its intellectual capital to help clients develop growth strategies based on profitable current, latent and emerging demand.
buyer parent:Valcon Acquisition BV
buyer: The Nielsen Company, Inc.(NLSN:$5,612.00)
The Nielsen Company is world’s leading provider of marketing information, audience measurement, and business media products and services. Nielsen provides clients with the most complete view of their consumers and their markets.
target: The Cambridge Goup
The Cambridge Group is a strategy consulting firm focused on the development of growth strategies. The Cambridge Group has used its proprietary approach, Demand Strategy(TM), to help clients achieve significantly higher growth rates, restore pricing power and enhance competitive differentiation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/9/2012 via BusinessWire

IMPACT Group, acquired Miramonte Career Solutions

See 127 Comparable Transactions
synopsis: IMPACT Group, a WBE-global human capital services firm, announced that it has acquired Atlanta-based Miramonte Career Solutions, a leading provider of corporate/retail outplacement and talent development solutions. With a large client base in Atlanta, the acquisition will help advance IMPACT Group’s presence in the Southeast.
buyer: IMPACT Group
IMPACT Group is a WBE-global human resources service provider supporting clients with high-touch solutions in people development, corporate relocation and outplacement that improve individual and organizational performance.
target: Miramonte Career Solutions
Miramonte Career Solutions is a leading provider of corporate/retail outplacement and talent development solutions. Miramonte’s Career Group provides tailored Human Resource services for corporations through its global affiliates and partners, as well as assisting individual job seekers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/27/2007 via PR Newswire

Salary.com, acquired Schoonover Associates, Inc.

See 84 Comparable Transactions
synopsis: Salary.com, Inc. a leading provider of on-demand compensation and talent management solutions, announced today that it has acquired the assets of Schoonover Associates, Inc. With the addition of Schoonover's world-renowned consulting services, Salary.com establishes the industry's premier competency management data and consulting services group.
buyer: Salary.com(SLRY:$45.75)
Salary.com is a leading provider of on-demand compensation management solutions helping businesses and individuals manage pay and performance. Salary.com provides companies of all sizes comprehensive on-demand software applications.
target: Schoonover Associates, Inc.
Schoonover Associates, Inc. is a leading provider of competency management data and consulting services with over 20 years of experience helping clients maximize their human capital.
price ($mm)
$3.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2007 via BNC Analysis

Towers Perrin, acquired ISR

See 84 Comparable Transactions
synopsis: Towers Perrin, a global professional services firm, announced the acquisition of ISR, a leading global employee research and consulting firm. The transaction combines ISR’s employee research capabilities with Towers Perrin’s existing consulting and research capabilities to provide clients with market-leading services.
buyer: Towers Perrin(TW:$3,259.45)
Towers Perrin is one of the world’s largest global management consulting firms, assisting organizations in managing people, performance and risk. The firm has provided innovative advice and assistance to large organizations in both the private and public sectors for more than 60 years.
target: ISR
ISR is a global HR research and consulting firm founded in 1974. ISR has designed and implemented employee, management and customer surveys for 35 million employees from more than 3,000 companies in 106 countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/1/2011 via Company Press Release

Sandow Media Corporation, acquired Material Connexion

See 12 Comparable Transactions
synopsis: Sandow announced that it has acquired Material ConneXion, Inc., a leading global materials consultancy with the largest library of innovative materials in the world, and its sister company, Culture & Commerce Inc., the premier design management firm in the U.S.
buyer parent:Veronis Suhler Stevenson
buyer: Sandow Media Corporation
Sandow Media Corporation is a cutting-edge publishing company built around a single philosophy; always exceed expectations. Based in South Florida, Sandow Media is defined by an unrelenting drive to lead the industry, focus on quality, and innovate.
target: Material Connexion
Material ConneXion is a global materials consultancy that helps companies innovate through smart materials thinking. Built on the belief that Every Idea Has A Material Solution™, Material ConneXion is the trusted advisor to Fortune 500s, smaller forward-thinking companies, and government agencies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/2/2006 via PR Newswire

Global Compliance Services, acquired Service Intelligence, Inc.

See 63 Comparable Transactions
synopsis: Global Compliance Services announced that it has completed the acquisition of Service Intelligence, Inc., the leading North American provider of front-line employee performance assessments through mystery shops and site evaluations.
buyer: Global Compliance Services
Global Compliance provides products and services that create and maintain a business culture of ethical and compliant behavior. Their portfolio includes awareness and education products that reinforce an organization's values and promote expected behaviors.
target: Service Intelligence, Inc.
Established in 1992, Service Intelligence is North America's leading provider of customer experience optimization delivering front-line employee performance assessment through anonymous mystery shops and revealed site evaluations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
Pages:  
1   
2   
3   
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target

Like Voxify


Voxify

Novo Technologies

Genesys Telecommunications Labs, Inc.

CallTime Solutions

In Quira (Alias)

Sword Ciboodle

Sivox, LLC

Perimeter Technology

Bay Bridge Decision Technologies, Inc.

CTI Architects Inc.

Vocalcom

GoalPost

GMT Corporation

Zeacom Limited

Retail Anywhere

Retaligent Solutions, Inc.

CAS Computer Anwendungs-und Systemberatung, AG

CadenceQuest, Inc.

RLC CCT

NSB Retail Systems plc

Pages:  
1   
2   
3   
4   
5   
6   
7   
8   
9   
10   
11   
12   
13   
14   
15   
16   
17   
18   
19   

Voxify

Shopalize, Inc.

Voxify

LBM Holdings Ltd.

CCT Group

Intellicom Ireland

TIVIT SA

Ryla, Inc

TP Corporation, Ltd.

e-Services Group International

PRC LLC

Affiliated Computer Services, Inc.

HR Access

SHPS Human Resource Solutions, Inc.

FlexCorp Systems

Smart Source LLC

iQor

The Cambridge Goup

Miramonte Career Solutions

Schoonover Associates, Inc.

ISR

Material Connexion

Service Intelligence, Inc.

Pages:  
1   
2   
3   
Geography
Matching Companies
Ticker:
 
 
 
 
 
 
 
 
ethosIQ, LLC
ethosIQ, LLC
ethosIQ is a privately held Business Process Accelerator and reseller focused on the social media and contact center industries. Headquartered in Houston with offices throughout the US and Canada. Focused on Fortune 1000 companies, ethosIQ architects and implements enterprise based solutions.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
InQuira
InQuira
InQuira is a leading provider of best-in-class service knowledge management software that supports web self-service and agent-assisted service. It's software platform has three core capabilities: knowledge base management, natural language search, and advanced analytics and reporting.
year
2005
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
60
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
CTI Architects Inc.
CTI Architects Inc.
CTI Architects, founded in 2000, works with large clients, solving the most difficult technology issues in contact centers and often bringing unique solutions in Computer Telephony Integration (CTI) and call or contact routing.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
GMT Corporation
GMT Corporation
GMT Corp provides enterprise workforce management and performance optimization solutions. It offers GMT Planet, a workforce management software that includes cash management and performance management features for financial services organizations, contact centers, and back office operations.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: NICE
 
 
 
 
 
 
 
 
NICE Systems Ltd
NICE Systems Ltd
NICE Systems Ltd. is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. NICE serves over 25,000 organizations in the enterprise and security sectors.
year
2011
rev ($mm)
$793.83
EBITDA ($mm)
$135.12
EBIT ($mm)
$69.58
Net Income ($mm)
$57.26
Employees
3129
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
TAP Group
TAP Group
TAP Group is a leading provider of customer-centric solutions for the retail industry. By integrating market-leading Point-of-Sales/Point-of-Interaction and retail CRM solutions, TAP provides retailers with the capability to offer a consistent shopping experience across all channels.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: DOX
 
 
 
 
 
 
 
 
Amdocs Ltd.
Amdocs Ltd.
Amdocs brings telecom companies and their customers together. The company is a leading supplier of customer experience software and services for business support systems and operational support systems, used by telecommunications providers to manage delivery of voice, data, and wireless services.
year
2012
rev ($mm)
$3,246.90
EBITDA ($mm)
$602.09
EBIT ($mm)
$442.47
Net Income ($mm)
$391.37
Employees
20105
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Fine Point Technologies, Inc.
Since 1997, Fine Point Technologies has continued to evolve its diverse line of solutions to assist Internet Service Providers (ISPs) to meet and exceed the demands of complicated subscriber lifecycle management cycles.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Shea Development Corp.
Shea Development Corp. develops business process automation (BPA) and business process management (BPM) software to integrate, assemble and optimize available IT assets to drive business process productivity, reliability and security.
year
2009
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
100
  • drill down
  • watch
Ticker: AGYS
 
 
 
 
 
 
 
 
Agilysys, Inc.
Agilysys, Inc.
Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries. The Company specializes in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions.
year
2010
rev ($mm)
$640.43
EBITDA ($mm)
$6.59
EBIT ($mm)
($5.72)
Net Income ($mm)
$3.55
Employees
1179
  • drill down
  • watch
Ticker: GB:IDEA
 
 
 
 
 
 
 
 
Ideagen Plc
Ideagen Plc is a supplier of Compliance Based Enterprise Information Management Software. It is a software development business specialising in information management solutions for organisations that generally operate within industries that are subject to high regulatory standards.
year
2012
rev ($mm)
$6.46
EBITDA ($mm)
$1.37
EBIT ($mm)
$0.65
Net Income ($mm)
$0.18
Employees
38
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Gerber Scientific, Inc.
Gerber Scientific, Inc.
Gerber Scientific, Inc. through its subsidiaries, develops, manufactures, distributes, and services integrated automation equipment and software worldwide. Its subsidiaries include Gerber Technology, Gerber Scientific Products, and Gerber Innovations.
year
2011
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
2150
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Mobysys Sdn. Bhd.
Mobysys Sdn. Bhd. develops franchise software systems. Its eFRAME product is an operational and management software for franchise business. The company was incorporated in 2006 and is based in Kuala Lumpur, Malaysia.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: ASIA
 
 
 
 
 
 
 
 
AsiaInfo-Linkage, Inc.
AsiaInfo-Linkage, Inc.
AsiaInfo-Linkage, Inc. is a leading provider of high-quality software solutions and IT services in China's telecommunications industry. Its core business support system includes Billing, Customer Relationship Management, Business Intelligence, and Network Management System.
year
2012
rev ($mm)
$547.87
EBITDA ($mm)
$63.23
EBIT ($mm)
$21.73
Net Income ($mm)
$32.83
Employees
10541
  • drill down
  • watch
Ticker: ININ
 
 
 
 
 
 
 
 
Interactive Intelligence Group, Inc.
Interactive Intelligence Group, Inc.
Interactive Intelligence Group Inc. is a global provider of contact center automation, unified communications, and business process automation software and services. The company’s unified IP communications solutions can be deployed on-premise or via the cloud.
year
2011
rev ($mm)
$209.53
EBITDA ($mm)
$29.09
EBIT ($mm)
$22.24
Net Income ($mm)
$14.80
Employees
1106
  • drill down
  • watch
Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2009
rev ($mm)
$846.04
EBITDA ($mm)
$101.53
EBIT ($mm)
$72.03
Net Income ($mm)
$43.21
Employees
49200
  • drill down
  • watch
Ticker: AU:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat leads the industry in the provision of customer communication solutions. Salmat utilizes different communication mediums including voice and non-voice channels, and other applied capabilities in the areas of online technology, demographic insight and detailed data management.
year
2012
rev ($mm)
$823.88
EBITDA ($mm)
$103.89
EBIT ($mm)
$68.65
Net Income ($mm)
$30.35
Employees
6791
  • drill down
  • watch
Ticker: SGS
 
 
 
 
 
 
 
 
Stream Global Services, Inc.
Stream Global Services, Inc.
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
year
2010
rev ($mm)
$800.17
EBITDA ($mm)
$63.04
EBIT ($mm)
($2.86)
Net Income ($mm)
Employees
30000
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global provider of business process outsourcing services with approximately 10,200 employees, whom they refer to as Brand Warriors who have been committed to making a positive impact on their clients’ business results.
year
2011
rev ($mm)
$219.49
EBITDA ($mm)
($0.18)
EBIT ($mm)
($16.93)
Net Income ($mm)
Employees
9100
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
24/7 Customer, Inc.
24/7 Customer, Inc.
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India. [24]7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Alorica, Inc.
Alorica, Inc.
Alorica is a global leader in delivering BPO customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Parseq plc
Parseq plc
Parseq plc provides online software and services to financial industry firms in the UK and Europe. Clients use its products to offer and manage online applications, account management, and administration.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos provides IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services to its corporate clients to optimize their marketing efficiencies, expand sales & gain new customers in EC business, and reduce clients operational cost.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.
year
2011
rev ($mm)
$1,179.39
EBITDA ($mm)
$145.90
EBIT ($mm)
$91.30
Net Income ($mm)
$74.17
Employees
39585
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
IEnergizer, Ltd.
IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global leader in business process and technology management, offering a broad portfolio of enterprise and industry-specific services. The company manages over 3,000 processes for more than 400 clients worldwide.
year
2011
rev ($mm)
$1,600.44
EBITDA ($mm)
$305.51
EBIT ($mm)
$227.18
Net Income ($mm)
$184.29
Employees
60800
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading provider of offshore business process outsourcing, or BPO, services. They provide comprehensive data, voice and analytical services that are underpinned by their expertise in target industry sectors.
year
2011
rev ($mm)
$616.25
EBITDA ($mm)
$63.22
EBIT ($mm)
$12.05
Net Income ($mm)
$9.46
Employees
21523
  • drill down
  • watch
Ticker: HAXSE
 
 
 
 
 
 
 
 
BPO Management Services, Inc
BPO Management Services, Inc
BPO Management Services offers strategic new business products and services for the business process outsourcing market. BPOMS is both a BPO direct service provider and expert BPO project manager.
year
2009
rev ($mm)
$11.90
EBITDA ($mm)
($1.60)
EBIT ($mm)
($5.60)
Net Income ($mm)
Employees
310
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Trianz, Inc.
Trianz, Inc.
Trianz Inc is a US subsidiary of Trianz Holdings Pvt. Limited, a privately held Consulting, IT and BPO Services based out of Bangalore, India.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch

Login

Account Information
forgot password
sign up for free trial

Get Premium Access

Premium features include:
  • Daily-Weekly-Monthly Custom Alerts
  • Drill down on comparable historical deals
  • Search for target or buyer by name
  • See historical deals by buyer or seller
  • Buyer and seller watch lists
  • Custom Segments
  • Bookmark deals
  • Export Listings to PDF
Start
Stop