Like CustomerSat, Inc.

closed 8/22/2012 via BNC Analysis

Confirmit, acquired CustomerSat, Inc.

synopsis: Confirmit announced that it has acquired CustomerSat(TM), the Enterprise Feedback Management software and services provider. Confirmit is a leader in the Voice of the Customer market, and this acquisition of CustomerSat, a recognised EFM and loyalty leader, adds greater breadth and depth to Confirmit's existing portfolio.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. "
target parent: MetrixLab
target: CustomerSat, Inc.
CustomerSat is a Web-based Enterprise Feedback Management solution used by the world's leading businesses to capture, analyse, and act on feedback from customers, employees, and partners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/22/2019 via GlobeNewswire

flooidCX, Corp., will acquire Resolution1, Inc

synopsis: Ontario based flooidCX, Corp. has agreed to acquire the privately-held Canadian company, Resolution1, Inc., an end to end cloud-based customer care and feedback management system. Resolution1 helps businesses gather and manage insights about consumer sentiment on their company, their brand, and on specific products or services.
buyer: flooidCX, Corp. (OTCPK:FLCX:$0.00)
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time. "
target: Resolution1, Inc
Canada based Resolution1 is an end to end cloud-based customer care and feedback management system. It helps businesses gather and manage insights about consumer sentiment on their company, brand, and products or services. Resolution1 designed its platform to grow and scale to any business's needs.
price ($mm)
$2.40
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/5/2019 via Market Watch

SurveyMonkey, will acquire Usabilla B.V.

synopsis: SurveyMonkey announced that it was acquiring Usabilla, an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target: Usabilla B.V.
Usabilla is an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
price ($mm)
$81
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/30/2018 via BusinessWire

Cheetah Digital, acquired Stellar Loyalty

synopsis: Cheetah Digital, the leading independent, enterprise cross-channel marketing software company, announced its acquisition of Stellar Loyalty, a provider of cloud-based customer engagement and loyalty software.
buyer parent: Vector Capital
buyer: Cheetah Digital
Cheetah Digital is an enterprise cross-channel marketing software company that helps marketers manage their data for better decision-making, send messages to customers to increase revenue, and that provides professional services expertise to execute complex marketing plans at scale. "
target: Stellar Loyalty
Stellar Loyalty is a provider of cloud-based customer engagement and loyalty software. The Stellar Loyalty Consumer Relationship Cloud helps brands drive engagement frequency, maximize revenue, and build more meaningful and profitable customer relationships with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/12/2018 via PR Newswire

Qualtrics, acquired Delighted Inc.

synopsis: Qualtrics, the enterprise leader in customer experience, acquired Delighted, a customer experience measurement and rating company which provides one of the fastest and easiest ways to gather actionable feedback. With Delighted, organizations can configure online customer experience feedback that can be launched via email, web, SMS and more.
buyer: Qualtrics (:$372.39)
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. "
target: Delighted Inc.
Delighted is the fast and easy way to gather customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – Delighted helps companies align customers' needs with business growth.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/15/2017 via BNC Analysis

California Software Company, will acquire Infinia Services & Solutions DMCC

synopsis: California Software Company (Calsoft), a Product Engineering & Enterprise Solutions company, will acquire a majority stake in Cordite PTE Ltd, owner of Infinia Services & Solutions. Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with an integrated suite of technology and mobile application services.
buyer: California Software Company (NSEI:CALSOFT:$0.21)
California Software Company (Calsoft) is a Product Engineering & Enterprise Solutions company with a strong background in development and implementation. Calsoft delivers Product Engineering Services and technology-driven Business Solutions that help meet the business objectives of their clients. "
target: Infinia Services & Solutions DMCC
Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with a state-of-the-art integrated suite of technology and mobile application services. It offers complete program management solutions across pre-paid, debit, credit and corporate cards.
price ($mm)
rev ($mm)
$15
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 8/14/2015 via BNC Analysis

Mobikon, acquired Triibe

synopsis: Mobikon, a cloud analytic and mobility solutions company for Hospitality and Retail industries, has acquired Singapore based Triibe, a company that develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback.
buyer: Mobikon
Mobikon is a cloud analytic and mobility solutions company for Hospitality and Retail industries. A one stop solution that empowers restaurants & retailers to increase their revenue by identifying, delighting, and increasing their customer experience. "
target: Triibe
Triibe develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback. The company was founded in 2013 and is based in Singapore.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/4/2012 via BNC Analysis

Urban Airship, Inc., acquired Tello, Inc.

synopsis: Urban Airship, the mobile push messaging startup, has acquired Tello Inc. for its Apple Passbook management product for developers, PassTools.
buyer: Urban Airship, Inc.
Urban Airship powers the world's most successful mobile apps. Providing breakthrough technology, Urban Airship makes mobile marketing far more engaging, effective, and efficient. Top brands depend on Urban Airship to ensure their mobile app initiatives are scalable and profitable. "
target: Tello, Inc.
Tello is an innovative SaaS and mobile application company committed to improving businesses everywhere by applying the latest mobile technologies to everyday customer interactions. People use Tello’s mobile applications to provide instant feedback to businesses via their mobile devices.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/19/2011 via PR Newswire

NICE Systems Ltd, will acquire Fizzback

synopsis: NICE Systems Ltd, the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, has reached an agreement to acquire Fizzback, introducing the most complete Customer Experience Management with the integration of revolutionary, real-time Voice of the Customer solution.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems Ltd. is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. "
target parent: Advent Venture Partners LLP
target: Fizzback
Fizzback is a global provider of Voice of the Customer solutions, providing software solutions for Real-Time Customer Feedback that drive customer loyalty and employee performance. The Fizzback solution helps companies listen, respond and act in real-time to their customers' comments.
price ($mm)
$81
rev ($mm)
$20
EBITDA ($mm)
EV / rev
4.0x
EV / EBITDA
closed 4/5/2011 via Market Wire

KANA Software, Inc., acquired Overtone, Inc.

synopsis: KANA® Software, Inc., a world leader in software solutions for Service Experience Management (SEM), has completed its acquisition of Overtone®, Inc., a leading provider of social media and customer listening platforms for large, brand name companies. The terms of the transaction were not disclosed.
buyer parent: Accel-KKR
buyer: KANA Software, Inc.
KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. "
target: Overtone, Inc.
Overtone, Inc. is a leading provider of social media and customer listening platforms for large, brand name companies. Overtone was the first company to develop and market a listening system in the Cloud able to collect, analyze, and report on the voice of the customer wherever it was expressed.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/8/2010 via Market Wire

TIBCO Software Inc., acquired Loyalty Lab, Inc.

synopsis: TIBCO Software Inc. announced that it has acquired Loyalty Lab Inc., an independent provider of loyalty management solutions. Loyalty Lab is a privately-held company with over 35 clients including many of the nation's largest retailers, hospitality chains, and consumer product manufacturers .
buyer: TIBCO Software Inc. (TIBX:$1,076.23)
TIBCO Software Inc. provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success. TIBCO gives leading organizations around the world better awareness and agility–what TIBCO calls The Power of Now®. "
target: Loyalty Lab, Inc.
Loyalty Lab is the leader in motivating and accelerating customer loyalty. Their innovative Loyalty Lift Technology provides the platforms, interfaces, applications, and relationships to drive substantial improvements in performance and cost.
price ($mm)
$24
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/8/2009 via Company Press Release

Open Text Corporation, acquired Vignette Corporation

synopsis: Open Text Corporation, a global leader in Enterprise Content Management (ECM) software, and Vignette Corporation, the company that the world's leading brands rely on for innovative and dynamic web experiences, announced that they have entered into a definitive agreement pursuant to which Vignette will become a wholly owned subsidiary of Open Text.
buyer: Open Text Corporation (OTEX:$2,934.81)
Open Text, the enterprise content management leader, helps organizations manage and gain the true value of their business content. Open Text brings together leading Content Experts(TM) to help organizations capture and preserve corporate memory, manage compliance and improve competitiveness. "
target: Vignette Corporation
Vignette provides Internet Relationship Management software products and services, a category of enterprise solutions designed to enable businesses to build sustainable online customer relationships, increase returns on Internet-related investments and capitalize on Internet business opportunities.
price ($mm)[EV]
$304 [$161]
rev ($mm)
$159
EBITDA ($mm)
$5
EV / rev
1.0x
EV / EBITDA
34.8x
announced 2/5/2020 via BusinessWire

Intercontinental Exchange, will acquire Bridge2 Solutions

synopsis: Intercontinental Exchange, Inc., a leading operator of global exchanges and clearing houses and provider of data and listings services, announced that it has agreed to acquire Bridge2 Solutions, a leading provider of loyalty solutions for merchants and consumers.
buyer: Intercontinental Exchange (ICE:$5,202.00)
ICE serves customers by operating the exchanges, clearing houses and information services they rely upon to invest, trade and manage risk across global financial and commodity markets. A leader in market data, ICE Data Services serves the information and connectivity needs across all asset classes. "
target: Bridge2 Solutions
Bridge2 Solutions is a leading provider of loyalty solutions for merchants and consumers. It powers programs for seven of the top ten financial institutions and 4,500 loyalty, incentive and employee perk programs for companies across a wide spectrum of industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/22/2019 via BusinessWire

MasterCard Incorporated, will acquire SessionM

synopsis: Mastercard announced it has entered into an agreement to acquire SessionM, a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally.
buyer: MasterCard Incorporated (MA:$16,276.00)
MasterCard is a technology company in the global payments industry. Mastercard operates the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. "
target: SessionM
SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2018 via BNC Analysis

Linx S.A., acquired Unico Sistemas e Consultoria Ltda.

synopsis: Linx, a software management company, acquired Único Sistemas e Consultoria. Based in Brazil, Único Sistemas specializes in the development of multi-channel, cloud-based loyalty and promotion management tools.
buyer: Linx S.A. (BOVESPA:LINX3:$176.51)
Linx is a company in Brazil that offers ERP and POS management software to the retail sector. The company offers specific solutions for a variety of businesses, these include gas stations, dealerships, food, fashion, optical shops, drugstores, supermarkets, electronics, home decor, and more. "
target parent: Brasil/CT
target: Unico Sistemas e Consultoria Ltda.
Brazilian Único Sistemas specializes in the development of multi-channel, cloud-based loyalty and promotion management tools. Único offers technological solutions and consulting to design, implement and maintain loyalty programs integrated to the point of sale in addition to promotional campaigns.
price ($mm)
$4.84
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/3/2018 via BusinessWire

Merkle, Inc., acquired HelloWorld

synopsis: Dentsu Aegis Network announced that it has acquired Detroit, Michigan-based HelloWorld, a digital marketing solutions provider focused on promotion and loyalty solutions. The business will be rebranded “HelloWorld, a Merkle Company.” Merkle is a leading data-driven, technology-enabled, global performance marketing agency.
buyer parent: Dentsu Inc.
buyer: Merkle, Inc.
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Merkle creates customer experiences that drive improved marketing results and shareholder value. "
target: HelloWorld
HelloWorld is a digital marketing solutions company working with the world’s leading brands. The powerful combination of native platform technology and marketing strategy allows marketers to accelerate growth and deepen customer impact.
price ($mm)
rev ($mm)
$70
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 1/26/2017 via PR Newswire

OnLoyalty will be merged with Fusion Retail Management System,

synopsis: Fusion RMS, a provider of a fully integrated retail platform, and OnLoyalty have entered into a definitive agreement to merge their respective firms into one newly formed corporation called Evlocity Systems, Inc. OnLoyalty offers the most comprehensive customer marketing, loyalty and rewards system for businesses or organizations.
buyer: Fusion Retail Management System
Fusion Retail Management System or Fusion RMS is the only infinitely scalable, fully integrated retail platform i.e. Point of Sale, Inventory/Warehouse Management, eCommerce and Accounting, which can be deployed in the cloud or locally using either a SAAS or perpetual license model. "
target: OnLoyalty
OnLoyalty offers the most comprehensive customer marketing, loyalty and rewards system for businesses or organizations. Their product, CARE, is the first system that enables businesses to directly control how businesses interact and engage with customers using mobile and social media.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2012 via BNC Analysis

Confirmit, acquired CustomerSat, Inc.

synopsis: Confirmit announced that it has acquired CustomerSat(TM), the Enterprise Feedback Management software and services provider. Confirmit is a leader in the Voice of the Customer market, and this acquisition of CustomerSat, a recognised EFM and loyalty leader, adds greater breadth and depth to Confirmit's existing portfolio.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. "
target parent: MetrixLab
target: CustomerSat, Inc.
CustomerSat is a Web-based Enterprise Feedback Management solution used by the world's leading businesses to capture, analyse, and act on feedback from customers, employees, and partners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/7/2015 via PR Newswire

Confirmit, acquired Information Research Management Pty Ltd

synopsis: Confirmit announced its acquisition of Information Research Management Pty Ltd (IRM), its exclusive value-added reseller in Sydney, Australia. IRM provides local sales, support, training and consulting services in Asia, Australia and New Zealand.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, and more. "
target: Information Research Management Pty Ltd
Information Research Management Pty Ltd (IRM), headquartered in Sydney, Australia, provides local sales, support, training and consulting services and solutions for Customer Experience, Employee Engagement and Market Research in both territories.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/22/2014 via Company Press Release

Confirmit, acquired Integrasco

synopsis: Confirmit announced the acquisition of Integrasco. Integrasco AS provides social media monitoring and analytics services to the telecommunications industry. It offers Internet word of mouth research and consulting services based on information found in blogs, bulletin boards, and other interactive consumer channels.
buyer: Confirmit
Confirmit AS provides software for market research and enterprise feedback management. The company offers a range of software products for feedback/data collection, panel management, data processing, market research analysis, media research analysis, and reporting. "
target: Integrasco
Integrasco AS provides social media monitoring and analytics services to the telecommunications industry. It offers Internet word of mouth research and consulting services based on information found in blogs, bulletin boards, and other interactive consumer channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2012 via BNC Analysis

Confirmit, acquired CustomerSat, Inc.

synopsis: Confirmit announced that it has acquired CustomerSat(TM), the Enterprise Feedback Management software and services provider. Confirmit is a leader in the Voice of the Customer market, and this acquisition of CustomerSat, a recognised EFM and loyalty leader, adds greater breadth and depth to Confirmit's existing portfolio.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. "
target parent: MetrixLab
target: CustomerSat, Inc.
CustomerSat is a Web-based Enterprise Feedback Management solution used by the world's leading businesses to capture, analyse, and act on feedback from customers, employees, and partners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2012 via BNC Analysis

Confirmit, acquired CustomerSat, Inc.

synopsis: Confirmit announced that it has acquired CustomerSat(TM), the Enterprise Feedback Management software and services provider. Confirmit is a leader in the Voice of the Customer market, and this acquisition of CustomerSat, a recognised EFM and loyalty leader, adds greater breadth and depth to Confirmit's existing portfolio.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. "
target parent: MetrixLab
target: CustomerSat, Inc.
CustomerSat is a Web-based Enterprise Feedback Management solution used by the world's leading businesses to capture, analyse, and act on feedback from customers, employees, and partners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/3/2019 via GlobeNewswire

SurveyMonkey, acquired GetFeedback

synopsis: SurveyMonkey, a leading global survey software company, has acquired customer experience management company GetFeedback, Inc. A top-rated feedback solution for Salesforce, GetFeedback serves 10,000 leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target parent: Campaign Monitor
target: GetFeedback
GetFeedback, the world's fastest growing online survey software application, was founded in 2013. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
price ($mm)
$68
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/22/2019 via GlobeNewswire

flooidCX, Corp., will acquire Resolution1, Inc

synopsis: Ontario based flooidCX, Corp. has agreed to acquire the privately-held Canadian company, Resolution1, Inc., an end to end cloud-based customer care and feedback management system. Resolution1 helps businesses gather and manage insights about consumer sentiment on their company, their brand, and on specific products or services.
buyer: flooidCX, Corp. (OTCPK:FLCX:$0.00)
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time. "
target: Resolution1, Inc
Canada based Resolution1 is an end to end cloud-based customer care and feedback management system. It helps businesses gather and manage insights about consumer sentiment on their company, brand, and products or services. Resolution1 designed its platform to grow and scale to any business's needs.
price ($mm)
$2.40
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/28/2019 via Company Description

Brandwatch, acquired Qriously, Inc.

synopsis: Brandwatch, the world-leading social intelligence company, has acquired Qriously, a London-based SaaS research platform. Qriously enables businesses to accesses the mindset of billions of people all over the world by asking questions on mobile devices.
buyer: Brandwatch
Brandwatch is the world's enterprise social intelligence leader, empowering 1,400 of the planet's most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions. "
target: Qriously, Inc.
Qriously is a London-based SaaS research platform. Qriously enables businesses to accesses the mindset of billions of people all over the world by asking questions on mobile devices. Answers to those questions are used to unearth valuable insights and engage relevant audiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/5/2019 via Market Watch

SurveyMonkey, will acquire Usabilla B.V.

synopsis: SurveyMonkey announced that it was acquiring Usabilla, an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target: Usabilla B.V.
Usabilla is an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
price ($mm)
$81
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/30/2018 via BusinessWire

Cheetah Digital, acquired Stellar Loyalty

synopsis: Cheetah Digital, the leading independent, enterprise cross-channel marketing software company, announced its acquisition of Stellar Loyalty, a provider of cloud-based customer engagement and loyalty software.
buyer parent: Vector Capital
buyer: Cheetah Digital
Cheetah Digital is an enterprise cross-channel marketing software company that helps marketers manage their data for better decision-making, send messages to customers to increase revenue, and that provides professional services expertise to execute complex marketing plans at scale. "
target: Stellar Loyalty
Stellar Loyalty is a provider of cloud-based customer engagement and loyalty software. The Stellar Loyalty Consumer Relationship Cloud helps brands drive engagement frequency, maximize revenue, and build more meaningful and profitable customer relationships with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/12/2018 via PR Newswire

Qualtrics, acquired Delighted Inc.

synopsis: Qualtrics, the enterprise leader in customer experience, acquired Delighted, a customer experience measurement and rating company which provides one of the fastest and easiest ways to gather actionable feedback. With Delighted, organizations can configure online customer experience feedback that can be launched via email, web, SMS and more.
buyer: Qualtrics (:$372.39)
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. "
target: Delighted Inc.
Delighted is the fast and easy way to gather customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – Delighted helps companies align customers' needs with business growth.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/29/2017 via PR Newswire

Baifendian Group, acquired InsightWorks

synopsis: Baifendian Group, a leading big data and AI solutions provider in China, announced that it has acquired InsightWorks, a leading Chinese online survey company. InsightWorks, as the pioneer and leader of consumer insight by combining big and survey data, has become the largest online consumer survey community in China.
buyer: Baifendian Group
Baifendian Group is a leading big data and AI solutions provider in China. Baifendian is committed to the building of big data underlying technology platform, AI and intelligent application scenarios so as to help enterprises achieve the data asset management and value realization. "
target: InsightWorks
InsightWorks is the domestic top-notch consumer insight solutions provider based on integration of big and survey data. InsightWorks stays committed to providing online survey and consumer insight products and services in a real-time, high-efficient and professional way via big data technology.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/15/2017 via BNC Analysis

California Software Company, will acquire Infinia Services & Solutions DMCC

synopsis: California Software Company (Calsoft), a Product Engineering & Enterprise Solutions company, will acquire a majority stake in Cordite PTE Ltd, owner of Infinia Services & Solutions. Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with an integrated suite of technology and mobile application services.
buyer: California Software Company (NSEI:CALSOFT:$0.21)
California Software Company (Calsoft) is a Product Engineering & Enterprise Solutions company with a strong background in development and implementation. Calsoft delivers Product Engineering Services and technology-driven Business Solutions that help meet the business objectives of their clients. "
target: Infinia Services & Solutions DMCC
Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with a state-of-the-art integrated suite of technology and mobile application services. It offers complete program management solutions across pre-paid, debit, credit and corporate cards.
price ($mm)
rev ($mm)
$15
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 10/26/2017 via Company Press Release

Davies Group Limited, acquired ServiceTick Limited

synopsis: Davies Group announced the acquisition of ServiceTick Limited, the customer experience and analytics business which provides solutions for insurance businesses and to other highly regulated markets. ServiceTick provides digital customer experience insight and intelligence to its clients, through voice & digital surveys, analytics and consulting.
buyer parent: HGGC, LLC
buyer: Davies Group Limited
Davies Group is a multi-award winning operations management, consulting and digital solutions provider to organizations in highly regulated markets. Davies’ core services include: claims solutions, insurance services, complaints handling and compliance & regulatory services. "
target: ServiceTick Limited
ServiceTick provides an enterprise solution for gathering immediate, actionable insight from customers across different service channels include the web, email, SMS and the call centre with all collected feedback reported instantly via a single web-based reporting console.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/1/2017 via BNC Analysis

MARU Group, acquired Usurv

synopsis: MARU Group, a market and customer insights company backed by Primary Capital Partners, has acquired research technology platform Usurv. Founded in 2011, Usurv is a survey platform which provides immediate access to respondents from a network of third party partner websites and sample providers, via online or mobile recruitment.
buyer parent: Primary Capital Partners LLP
buyer: MARU Group
MARU Group is a customer intelligence professional services firm delivering information and insight services. Operating in multiple countries, MARU Group provides research, insight and advisory services to large enterprises across a broad spectrum of industries and markets. "
target: Usurv
Usurv is a survey platform which provides access to respondents from a network of third party partner websites and sample providers, via online or mobile recruitment. The platform automatically fields short form surveys to those respondents, collecting, analysing and reporting the responses.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/14/2015 via BNC Analysis

Mobikon, acquired Triibe

synopsis: Mobikon, a cloud analytic and mobility solutions company for Hospitality and Retail industries, has acquired Singapore based Triibe, a company that develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback.
buyer: Mobikon
Mobikon is a cloud analytic and mobility solutions company for Hospitality and Retail industries. A one stop solution that empowers restaurants & retailers to increase their revenue by identifying, delighting, and increasing their customer experience. "
target: Triibe
Triibe develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback. The company was founded in 2013 and is based in Singapore.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/13/2015 via BNC Analysis

Ornico Group (Pty) Ltd., will acquire Fuseware (Pty) Ltd.

synopsis: Brand and media analysis company, Ornico, has announced that it has entered into an agreement with social media monitoring and analytics company, Fuseware, for the acquisition of its business.
buyer: Ornico Group (Pty) Ltd.
Ornico collects and analyzes marketing information to produce brand and reputation intelligence. Ornico aggregates advertisements and editorial coverage on brands, businesses, governments, products and services. "
target: Fuseware (Pty) Ltd.
Fuseware provides a complete online media monitoring solution for brands. Their real-time monitoring platform provides comprehensive insights into consumer perception of companies, topics and industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/18/2014 via PR Newswire

Campaign Monitor, acquired GetFeedback

synopsis: Campaign Monitor, a global leader in email marketing, announced the acquisition of GetFeedback, the fastest growing company in the online survey software industry. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
buyer: Campaign Monitor
Campaign Monitor is a leading email marketing platform that makes it easy for any business to grow their audience, send beautiful email newsletters and see stunning reports on the results. The company was founded in 2004 and has been profitable every quarter since its launch. "
target: GetFeedback
GetFeedback, the world's fastest growing online survey software application, was founded in 2013. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/17/2014 via Market Wire

CallidusCloud, acquired ClickTools

synopsis: Callidus Software Inc., a global leader in cloud-based sales, marketing and learning solutions, announced the acquisition of Clicktools, a leading cloud enterprise B2B survey provider. Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM.
buyer: CallidusCloud (CALD:$239.66)
CallidusCloud is the leading provider of sales and marketing effectiveness software. CallidusCloud enables organizations to accelerate and maximize their lead to money process with their complete suite of solutions. "
target: ClickTools
Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty.
price ($mm)
$15
rev ($mm)
$4
EBITDA ($mm)
EV / rev
4.1x
EV / EBITDA
closed 8/5/2014 via BusinessWire

SurveyMonkey, acquired Fluidware

synopsis: SurveyMonkey, the world’s leading online survey platform, announced the acquisition of Fluidware, a provider of online survey and application review tools. FluidSurveys is an online tool that allows individuals and organizations from around the world to create fully-customized surveys, collect data from respondents and analyze results in real-time.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target: Fluidware
FluidSurveys is an online tool that allows individuals and organizations from around the world to create fully-customized surveys, collect data from respondents and analyze results in real-time.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/30/2014 via Market Watch

Innodata Inc., acquired MediaMiser Ltd.

synopsis: Innodata Inc. announced it has acquired MediaMiser Ltd., an Ottawa, Canada-based provider of automated, real-time traditional and social media monitoring services. MediaMiser reduces the time and effort it takes to gather, analyze and distribute valuable business intelligence extracted from traditional and social media sources.
buyer: Innodata Inc. (INOD:$60.42)
Innodata Inc. engages in the provision of business process, technology, and consulting services, as well as products and solutions that help to create, manage, use, and distribute digital information. The company operates in two segments, Content Services (CS) and Innodata Advanced Data Solutions. "
target: MediaMiser Ltd.
MediaMiser Ltd. provides media monitoring and analysis solutions. It offers MediaMiser Enterprise, a media analysis and public relations measurement solution that shows the user how the news is affecting their organization.
price ($mm)
$2.61
rev ($mm)
$4
EBITDA ($mm)
EV / rev
2.4x
EV / EBITDA

Like CustomerSat, Inc.


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CustomerSat, Inc.

Confirmit

GatherUp

Fullcube, Inc.

Resolution1, Inc

Usabilla B.V.

Stellar Loyalty

Delighted Inc.

Infinia Services & Solutions DMCC

Triibe

Tello, Inc.

Fizzback

Overtone, Inc.

Loyalty Lab, Inc.

Vignette Corporation

Bridge2 Solutions

SessionM

Unico Sistemas e Consultoria Ltda.

HelloWorld

OnLoyalty

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CustomerSat, Inc.

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Confirmit

Information Research Management Pty Ltd

Integrasco

CustomerSat, Inc.

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CustomerSat, Inc.

Confirmit

GatherUp

Fullcube, Inc.

GetFeedback

Resolution1, Inc

Qriously, Inc.

Usabilla B.V.

Stellar Loyalty

Delighted Inc.

InsightWorks

Infinia Services & Solutions DMCC

ServiceTick Limited

Usurv

Triibe

Fuseware (Pty) Ltd.

GetFeedback

ClickTools

Fluidware

MediaMiser Ltd.

Geography
Matching Companies
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
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Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
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Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
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Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
year
2018
rev ($mm)
$1.91
EBITDA ($mm)
($3.43)
EBIT ($mm)
($4.09)
Net Income ($mm)
Employees
37
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
  • drill down
  • watch
Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2019
rev ($mm)
$3.43
EBITDA ($mm)
$0.22
EBIT ($mm)
($0.59)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$17,098.00
EBITDA ($mm)
$2,278.00
EBIT ($mm)
$503.00
Net Income ($mm)
$126.00
Employees
49000
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
  • drill down
  • watch
Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
year
2018
rev ($mm)
$1.91
EBITDA ($mm)
($3.43)
EBIT ($mm)
($4.09)
Net Income ($mm)
Employees
37
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
  • drill down
  • watch
Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2019
rev ($mm)
$3.43
EBITDA ($mm)
$0.22
EBIT ($mm)
($0.59)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$17,098.00
EBITDA ($mm)
$2,278.00
EBIT ($mm)
$503.00
Net Income ($mm)
$126.00
Employees
49000
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch