Like Safeharbor Knowledge Solutions

closed 9/9/2013 via Wall Street Journal

Enghouse Systems Limited, acquired Safeharbor Knowledge Solutions

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced that it has acquired Safeharbor Knowledge Solutions, a leader in knowledge management SaaS applications and solutions as well as contact center services.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target parent: Shackleton Equity Partners, LLC
target: Safeharbor Knowledge Solutions
Safeharbor Knowledge Solutions is a leader in knowledge management SaaS applications and solutions as well as contact center services which help organizations provide superior customer support, primarily in the technology, retail, banking, airline, communications and utility sectors.
price ($mm)
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closed 1/15/2020 via BNC Analysis

Support Services Group, acquired Great Falls Marketing

synopsis: S2G-Maine, a wholly-owned subsidiary of Support Services Group, has acquired Great Falls Marketing (GFM), a Contact Center that specializes in Inbound Sales, Customer Service Support, Brand Ambassador Outbound Solutions. GFM also provides Fulfillment Services that support Direct Response, Retail, Online, Healthcare, and Technology Clients.
buyer: Support Services Group
Support Services Group is a high touch, BPO offering specialized support across various industries with 11 contact center locations across the U.S., Canada, and the Dominican Republic. Support Services Group focuses on People, Technology, and Solutions. "
target: Great Falls Marketing
Great Falls Marketing provides inbound sales, customer care, Brand Ambassador, and fulfillment service to its clients. The company is most notably recognized as a Direct to Consumer industry leading sales based contact center that achieves above average close rates.
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closed 11/21/2019 via BusinessWire

Vision Integrated Graphics, acquired SourceLink, Inc.

synopsis: H.I.G. Capital is pleased to announce that its portfolio company, Vision Integrated Graphics Group LLC, has acquired SourceLink, a Direct Marketing agency headquartered in Chicago, Illinois that utilizes data intelligence and an omni-channel approach to maximize return on investment for clients through improved customer response and conversion.
buyer parent: H.I.G. Capital
buyer: Vision Integrated Graphics
Vision is a leading provider of tech-enabled, data-driven marketing solutions focused on customer acquisition and engagement for Fortune 1000 customers. The Company provides personalized, turnkey marketing solutions which generate high returns on investment. "
target parent: Aterian Investment Partners
target: SourceLink, Inc.
SourceLink is a Direct Marketing agency headquartered in Chicago, Illinois that utilizes data intelligence and an omni-channel approach to maximize return on investment for clients through improved customer response and conversion.
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closed 8/21/2019 via GlobeNewswire

Solar Integrated Roofing Corporation, acquired Narrate

synopsis: Solar Integrated Roofing Corporation, an integrated solar and roofing installation company specializing in commercial and residential properties, has acquired Narrate, a company that believes in revolutionizing the call center and marketing industry with groundbreaking technology.
buyer: Solar Integrated Roofing Corporation (OTCPK:SIRC:$5.85)
Solar Integrated Roofing Corporation is an integrated solar and roofing installation company specializing in commercial and residential properties with a focus on acquisitions of like companies to build a footprint nationally. "
target: Narrate
Narrate believes in revolutionizing the call center and marketing industry with groundbreaking technology. Their lead generation services include a comprehensive consult to identify gaps and opportunities, resulting in a comprehensive report that includes a plan with timelines and cost analysis.
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closed 7/30/2018 via DGAP

Serviceware SE, acquired SABIO GmbH

synopsis: Serviceware SE, a leading European provider of software solutions for the Enterprise Service Management ("ESM") market, takes over all shares of SABIO GmbH. SABIO is a leading provider of knowledge management solutions with a Software-as-a-Service (SaaS) business model.
buyer: Serviceware SE (XTRA:SJJ:$66.51)
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management). "
target: SABIO GmbH
SABIO is a leading provider of knowledge management solutions with a Software-as-a-Service (SaaS) business model. Their goal is to simplify complex technologies to ensure a high user acceptance level and to channel & focus systems knowledge to a point.
price ($mm)
rev ($mm)
$5
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 6/28/2018 via BusinessWire

SYNNEX Corporation, will acquire Convergys Corporation

synopsis: Convergys Corporation, a global leader in customer experience outsourcing, announced that it has entered into a definitive agreement under which SYNNEX Corporation, a leading business process services company, will acquire Convergys.
buyer: SYNNEX Corporation (SNX:$19,113.52)
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing outsourced services focused on customer relationship management. SYNNEX distributes a broad range of information technology systems and products. "
target: Convergys Corporation (CVG:$2,738.70)
Convergys Corporation is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies.
price ($mm)[EV]
$2,630 [$2,800]
rev ($mm)
$2,739
EBITDA ($mm)
$342
EV / rev
1.0x
EV / EBITDA
8.2x
closed 6/20/2018 via BNC Analysis

Prosprio, acquired Elev8 Media

synopsis: Prosprio, a private performance advertising network, has acquired Elev8 Media, a performance and results driven interactive advertising network in South Africa. Elev8 Media is a full service online ad network that specializes in CPA/CPL, and CPI offers. The company also offers call center lead generation, pay per call, and co-registration.
buyer: Prosprio
Prosprio is a private performance advertising network that works with publishers and advertisers to increase ROI through actionable results. Prosprio offers display marketing, email marketing, SEO marketing, social media marketing, pay per call, and more. "
target: Elev8 Media
Elev8 Media is a performance and results driven interactive advertising network in South Africa. They are a full service online ad network that specializes in CPA/CPL, and CPI offers. The company also offers call center lead generation, pay per call, and co-registration.
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closed 4/24/2017 via PR Newswire

Upland Software, acquired RightAnswers

synopsis: Upland Software, Inc. announced that it has acquired RightAnswers, Inc., a cloud-based knowledge management system. RightAnswers is a leading provider of cloud-based knowledge management, enterprise knowledge search, and social knowledge software for improving customer service, IT support, and enterprise-wide collaboration.
buyer parent: Austin Ventures, L.P.
buyer: Upland Software (UPLD:$201.75)
Upland Software is a leading provider of cloud-based Enterprise Work Management software. Their applications enables users to manage their projects, professional workforce and IT investments, automate document-intensive business processes and engage with their customers, prospects and community. "
target: RightAnswers
RightAnswers is a leading provider of cloud-based knowledge management, enterprise knowledge search, and social knowledge software for improving customer service, IT support, and enterprise-wide collaboration.
price ($mm)
$20
rev ($mm)
$9
EBITDA ($mm)
EV / rev
2.2x
EV / EBITDA
closed 8/3/2015 via Market Wire

Peak-Ryzex, acquired Manage Mobility

synopsis: Peak-Ryzex, Inc. announced that it has completed the acquisition of Manage Mobility. The company is an end-to-end provider of mobile procurement, logistics, and carrier management services and developer of the ManagedTel™ software platform.
buyer parent: Keystone Capital
buyer: Peak-Ryzex
Peak-Ryzex provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. "
target: Manage Mobility
Manage Mobility is an award-winning telecom management, mobile logistics and advisory firm built around innovation and expertise. Manage Mobility has provided its industry-leading solutions and value-added services to prestigious customers in the Government, Armed Forces, Enterprise, and more.
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closed 9/21/2015 via BusinessWire

Groupe Acticall, acquired SITEL Corporation

synopsis: Groupe Acticall, one of the largest Customer Relationship Management companies headquartered in France, announced that it has completed its acquisition of SITEL Worldwide Corporation, a global customer care provider headquartered in the United States. Acticall acquired 100 percent of the issued and outstanding stock of Sitel Worldwide.
buyer: Groupe Acticall
Acticall is an integrated value-added service group covering the full spectrum of Customer Relationship through its 5 subsidiaries: consultancy (Extens Consulting), training (Learning CRM), contact centers (Acticall Centres de Contacts), digital agency (The Social Client) and technology solutions. "
target parent: Onex Corporation
target: SITEL Corporation
SITEL is a leading global provider of outsourced customer support services. On behalf of many of the world's leading organizations, SITEL designs and improves customer contact models across its clients' customer acquisition, retention and development cycles.
price ($mm)[EV]
$830 [$1,576]
rev ($mm)
$1,439
EBITDA ($mm)
$118
EV / rev
1.3x
EV / EBITDA
15.4x
closed 5/13/2015 via PR Newswire

Aterian Investment Partners, acquired SourceLink, Inc.

synopsis: Aterian Investment Partners announced that one of its affiliates has acquired SourceLink Acquisition LLC. SourceLink is a data-driven marketing services, printing and mail fulfillment company that delivers high return on investment direct marketing campaigns, document outsourcing solutions, customer database management and data analytics services.
buyer: Aterian Investment Partners
Aterian Investment Partners is an operationally-focused middle market private equity firm. Aterian, in partnership with management, seeks to focus on the critical growth, operational and liquidity initiatives of a business in an effort to drive value creation for all stakeholders. "
target: SourceLink, Inc.
SourceLink provides integrated direct marketing solutions in North America. Its services include data management, research, strategic planning, direct marketing execution, printing, and inbound and outbound call center activities. The company’s clients include automotive, travel and hospitality.
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closed 3/19/2015 via BusinessWire

Avtex Solutions, LLC, acquired Digital Voice Systems, Inc.

synopsis: Avtex, a provider of integrated Customer Experience (CX) technologies, and a Microsoft Gold Partner and Interactive Intelligence (ININ) Platinum Elite Partner announced that they have acquired Digital Voice Systems (DVS), a contact center, CRM and enterprise communications solution provider headquartered in Chicago, Illinois.
buyer parent: LaSalle Capital Group, L.P.
buyer: Avtex Solutions, LLC
Avtex provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. "
target: Digital Voice Systems, Inc.
Digital Voice Systems (DVS) is a contact center, CRM and enterprise communications solution provider headquartered in Chicago, Illinois. Since 1987, DVS has been enhancing business communications and changing the way companies communicate with their customers and employees.
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closed 4/1/2015 via BusinessWire

Survey Sampling, Inc., acquired MRops

synopsis: Survey Sampling, Inc. (SSI) has purchased the majority of assets of MRops, an industry-leading provider of end-to-end market research operations services to management consulting firms and market research agencies.
buyer parent: HGGC, LLC
buyer: Survey Sampling, Inc.
Survey Sampling, Inc. ("SSI") is the premier global provider of sampling, data collection and data analytic solutions for survey research. SSI reaches respondents in 100+ countries via Internet, telephone, mobile/wireless and mixed access offerings. "
target: MRops
Founded in January 2007, MRops specializes in business-to-business research, executive interviewing, statistical services and sampling solutions. The company has approximately 200 employees across offices in North America,
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closed 3/5/2015 via PR Web

R2integrated, acquired CatapultWorks Demand Group

synopsis: R2integrated is a national full-service digital agency that closed the acquisition of CatapultWorks, Silicon Valley’s largest integrated marketing services agency. CatapultWorks brings over two decades of creative, content, media, data and teleservices expertise to r2i’s elite digital and marketing technology cloud offerings.
buyer: R2integrated
R2integrated is a leading Internet marketing technology company that provides platforms and services that enable companies to more quickly and easily distribute critical marketing communications, implement rich internet applications, leverage social media and derive critical metrics on performance. "
target: CatapultWorks Demand Group
CatapultWorks is a unique blend of integrated marketing and data services. Where strategic thinking, breakthrough creativity and data science collide. A seamless integration of disciplines that delivers measurable ROI. DaVinci meets Mad Men.
price ($mm)
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closed 3/4/2015 via BusinessWire

Allied Global Holdings Inc., acquired Alliance iCommunications

synopsis: Allied Global, a leading service provider in the accounts receivable management industry, is very pleased to announce the acquisition of Alliance iCommunications. Alliance provides inbound and outbound call center services specializing in customer care, customer acquisition & retention, and roadside assistance.
buyer: Allied Global Holdings Inc.
Allied Global has evolved from a traditional accounts receivable management firm to a multinational service provider of complete contact centre solutions with separate entities in Canada, the United States, the United Kingdom and the Philippines. "
target: Alliance iCommunications
Alliance iCommunications provides inbound and outbound call center services specializing in customer care, customer acquisition & retention, and roadside assistance. Alliance was founded in London, Ontario 20 years ago by Dave and Sheila LeClair and expanded to South Bend, Indiana in 2009
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closed 5/2/2014 via

Genesys, acquired OVM Solutions

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired OVM Solutions, a provider of on-demand, automated messaging for proactive communications.
buyer parent: Permira
buyer: Genesys
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day. Genesys is one of the ten largest private software companies in the world. "
target: OVM Solutions
OVM Solutions is a provider of on-demand, automated messaging for proactive communications. The company has expertise in designing, scripting, training and voice talent selection to deliver sales and marketing campaign performance for a range of organizations and applications.
price ($mm)
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closed 8/6/2013 via PR Newswire

Stericycle, Inc., acquired Eclipse Marketing Ltd.

synopsis: ExpertSOLUTIONS, a strategic business unit of Stericycle, Inc., announced that it has acquired Eclipse Marketing, a leading customer relationship management (CRM) marketing company with expertise in recalls in the United Kingdom and Europe. Their services range From database design to their cutting-edge Multi-channel Contact Centre.
buyer: Stericycle, Inc. (SRCL:$3,485.90)
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions. "
target: Eclipse Marketing Ltd.
Eclipse Marketing is a marketing agency based in the United Kingdom. They build profitable and lasting customer relationships for their blue-chip clients. Their services range From database design to their cutting-edge Multi-channel Contact Centre.
price ($mm)
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closed 5/14/2013 via PR Newswire

The DDC Group, acquired Didoc Data Services

synopsis: DDC USA, a North American leader in data processing, has announced that its extensive global network, supported by its parent company The DDC Group, has grown with the acquisition of Didoc Data Services of Den Haag. The acquiring division is DDC Europe, DDC USA's sister company headquartered in Oss, Netherlands.
buyer: The DDC Group
DDC USA is a subsidary of The DDC Group, a privately owned amalgamation of data processing companies. They provide a range of Global Data Processing Services including document receipt and handling; scanning, automated capture; manual data capture, charity donation handling, offshoring, and more. "
target: Didoc Data Services
Founded in 1996, Didoc offers data services including capture, scanning and data entry, inbound and outbound call center services, print, mail and fulfillment, fax, SMS and e-mailing, inventory management, digital archiving and database management.
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announced 4/4/2013 via BusinessWire

Convergys Corporation, will purchase Asia Contact Center Ops from Datacom Group Ltd

synopsis: Convergys Corporation, a global leader in customer management, announced a definitive agreement under which Convergys will acquire New Zealand-based Datacom’s contact center operations in Kuala Lumpur, Malaysia, and Manila, Philippines.
buyer: Convergys Corporation (CVG:$2,738.70)
Convergys Corporation is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. "
seller: Datacom Group Ltd
Datacom is one of the largest Australasian-owned professional IT services companies, with revenues in excess of NZ$785 million and extensive expertise in the operation of data centres and the provision of IT services, application development and business process outsourcing.
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closed 8/21/2012 via GlobeNewswire

Sykes Enterprises Inc., acquired Alpine Access, Inc.

synopsis: Sykes Enterprises, a global leader in providing outsourced customer contact management solutions and services in the BPO arena, announced that it has completed the acquisition of Alpine Access, Inc. Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since.
buyer: Sykes Enterprises Inc. (SYKE:$1,637.71)
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world. "
target: Alpine Access, Inc.
Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since. They are a process-driven, technology-empowered services company focused on delivering improved customer satisfaction, loyalty and profitability for their clients.
price ($mm)
$150
rev ($mm)
$106
EBITDA ($mm)
EV / rev
1.4x
EV / EBITDA
closed 9/9/2013 via Wall Street Journal

Enghouse Systems Limited, acquired Safeharbor Knowledge Solutions

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced that it has acquired Safeharbor Knowledge Solutions, a leader in knowledge management SaaS applications and solutions as well as contact center services.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target parent: Shackleton Equity Partners, LLC
target: Safeharbor Knowledge Solutions
Safeharbor Knowledge Solutions is a leader in knowledge management SaaS applications and solutions as well as contact center services which help organizations provide superior customer support, primarily in the technology, retail, banking, airline, communications and utility sectors.
price ($mm)
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closed 1/2/2020 via PR Newswire

Enghouse Systems Limited, acquired Dialogic Corporation

synopsis: Enghouse Systems Limited, a Canada-based global provider of enterprise software solutions, has acquired Dialogic Group Inc., a cloud-optimized solutions provider. Dialogic is an industry leader in media processing software, with a highly scalable solution that supports real-time video conferencing and collaboration applications across all devices.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target parent: Novacap Investments Inc.
target: Dialogic Corporation
Dialogic is a cloud-optimized solutions provider for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers. Dialogic works with the world's top mobile operators and nearly 1,000 application developers to build and deploy on agile networks.
price ($mm)
$52
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2019 via PR Newswire

Enghouse Systems Limited, acquired Eptica

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions, has acquired Eptica S.A., a global provider of multichannel customer interaction software. Eptica provides brands with an AI powered platform that covers email, web, social media, web chat and agent channels.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Eptica
Eptica is a global provider of multichannel customer interaction software. Eptica provides brands with an AI powered platform that covers email, web, social media, web chat and agent channels. Their platform drives sales by delivering fast and personalized responses to customer queries.
price ($mm)
rev ($mm)
$10
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/15/2019 via PR Newswire

Enghouse Systems Limited, acquired Vidyo, Inc.

synopsis: Enghouse Systems Limited, a Canada-based global provider of enterprise software solutions, has acquired Vidyo, Inc. a provider of enterprise-class video software solutions that support visual communications across diverse end-points, networks of varying bandwidth and geographically dispersed locations.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Vidyo, Inc.
Vidyo enriches people's lives by embedding real-time video into digital communications. Its secure, scalable technology and cloud-based platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences.
price ($mm)
$40
rev ($mm)
$60
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
announced 3/25/2019 via BusinessWire

Enghouse Systems Limited, will acquire Espial Group, Inc.

synopsis: Enghouse has agreed to acquire all of the issued and outstanding common shares of Espial, a public software company headquartered in Ottawa, Canada. Espial’s solution portfolio includes client, server and cloud software products along with system integration services to help service providers launch next generation video offerings.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Espial Group, Inc. (TSX:ESP:$19.87)
Espial is a public software company, established in 1997 and headquartered in Ottawa, Canada. Espial solutions are used by over 100 video service providers and device manufacturers across US, Canada, Europe & Asia.
price ($mm)[EV]
$42 [$17]
rev ($mm)
$20
EBITDA ($mm)
EV / rev
0.9x
EV / EBITDA
closed 2/14/2019 via PR Newswire

Enghouse Systems Limited, acquired ProOpti

synopsis: Enghouse Systems Limited announced it has acquired ProOpti AB. Headquartered in Stockholm, Sweden, ProOpti is a leading Nordic software provider in the Telecom Expense Management ("TEM") and Technology Optimization Management ("TOM") sectors.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: ProOpti
ProOpti is a Technology Optimization Management software company that has been on the market for 25 years and was formally known as Teleopti TEM. The company operates primarily in the Nordics through a network of partners with customer deployments.
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closed 11/14/2018 via PR Newswire

Enghouse Systems Limited, acquired Capana Sweden AB

synopsis: Enghouse Systems Limited announced it has acquired Capana Sweden AB. Capana provides an end-to-end, integrated software platform for wholesale billing and partner settlements. Its revenue management solutions are used by communication service providers and companies active within the Internet of Things (IoT) industry.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Capana Sweden AB
Capana Sweden is a software company specialized in Wholesale, Interconnect, Roaming, Broadband Billing, Internet of Things and Partner Settlements. Capana develops tools for handling the entire B2B/B2B2B/B2B2C billing life cycle from gathering, decoding and enhancing transaction data.
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closed 10/31/2018 via Company Press Release

Data Respons, acquired IT Sonix GmbH/XPure GmbH

synopsis: Data Respons ASA has acquired 100% of the shares in IT SONIX GmbH and XPURE GmbH, two R&D Services companies situated in Leipzig, Germany. The companies are leading niche providers of specialist services and SW technology (Java, Embedded, Cloud, Data Sience (AI) and agile UXUI) specifically aimed at “Connected Car” solutions.
buyer: Data Respons (OB:DAT:$201.94)
Data Respons is a full-service, independent technology company and a leading player in the embedded solutions market. They provide products, services and embedded computer solutions to OEM companies, system integrators and vertical product suppliers in a range of market segments. "
target parent: Enghouse Systems Limited
target: IT Sonix GmbH/XPure GmbH
IT SONIX GmbH and XPURE GmbH are two R&D Services companies situated in Leipzig, Germany. The companies are niche providers of specialist services and SW technology (Java, Embedded, Cloud, Data Sience (AI) and agile UXUI) specifically aimed at “Connected Car” solutions.
price ($mm)[EV]
$11 [$11]
rev ($mm)
$16
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 4/5/2018 via PR Newswire

Enghouse Systems Limited, acquired Mobilethink

synopsis: Enghouse Systems, a Canada-based global provider of enterprise software solutions, announced it has acquired Mobilethink A/S of Aarhus, Denmark. Mobilethink A/S is a software business specializing in device management solutions, with two leading brands in the mobile B2B sector.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Mobilethink
Mobilethink is a world leading mobile device intelligence provider, serving mobile operators for more than a decade. The company presents a fully fledged and robust mobile operator-centric device intelligence management suite for device management, customer engagement and smartphone support.
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closed 12/20/2017 via PR Newswire

Enghouse Systems Limited, acquired SimaTech A/S

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions, has acquired SimaTech, a software company that designs and develops proprietary software products and solutions related to task and resource management, fleet management, mobile information, and navigation systems.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: SimaTech A/S
SimaTech designs and develops proprietary software products and solutions related to task and resource management, fleet management, mobile information, and navigation systems. SimaTech provides products and solutions for the law enforcement, fire and rescue, control room and utilities sectors.
price ($mm)
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closed 9/5/2017 via GlobeNewswire

Enghouse Systems Limited, acquired Survox

synopsis: Enghouse Systems Limited, A Canada-based global provider of enterprise software solutions, has acquired Survox. Survox respondent targeting and phone data collection solutions empower decision makers using market research or public opinion polling to gain accurate insights from a precisely targeted set of respondents.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Survox
Survox respondent targeting and phone data collection solutions empower decision makers using market research or public opinion polling to gain accurate insights from a precisely targeted set of respondents. They provide a unified platform for respondent targeting and multi-channel survey execution.
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closed 10/28/2016 via Market Wire

Enghouse Systems Limited, acquired Presence Technology

synopsis: Provider of enterprise software solutions, Enghouse Systems Limited announced it has acquired Presence Technology, S.L. for a purchase price of approximately $17.4 million. Presence's Multi-Channel CEC solutions enable Contact Centers to optimize resources and improve communication process efficiencies.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Presence Technology
Founded in 2001, Presence Technology, S.L. is an international, leading provider of Multi-Channel CEC solutions that enable Contact Centers to optimize resources and improve communication process efficiencies.
price ($mm)
$13
rev ($mm)
$10
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 5/27/2016 via BNC Analysis

Enghouse Systems Limited, acquired NetBoss Technologies, Inc.

synopsis: Enghouse Systems Limited announced it has acquired the assets of NetBoss Technologies, Inc. The company provides an integrated service assurance platform encompassing fault and performance management, service correlation and customer analytics.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: NetBoss Technologies, Inc.
NetBoss Technologies, Inc. provides an end-to-end portfolio of right-time correlated Network Analytics and OSS to communication service providers, improving their operational efficiency and quality of service by putting their customers at the heart of their organization.
price ($mm)
$7.08
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2016 via Market Wire

Enghouse Systems Limited, acquired CellVision AS

synopsis: Enghouse Systems Limited announced it has acquired CellVision AS. CellVision enables spatial intelligence and visual dashboard analytics for network operators. The company's mBOSS product line includes a suite of applications that integrates with data sources in the telecommunications service provider's operating environment.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: CellVision AS
Founded in 2000 in Oslo, CellVision is focused on advanced and streamlined network analysis and customer communications to improve the customer experience and reduce mobile operator costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/19/2015 via Market Wire

Enghouse Systems Limited, will acquire CTI Group

synopsis: Enghouse Systems Limited and CTI Group (Holdings) Inc. jointly announced that they have entered into a definitive agreement pursuant to which Enghouse will acquire CTI. The company is an international provider of electronic invoice processing and management, enterprise communications management software and more.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: CTI Group (OTCPK:CTIG:$18.06)
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications.
price ($mm)[EV]
$23 [$18]
rev ($mm)
$18
EBITDA ($mm)
$2
EV / rev
1.1x
EV / EBITDA
8.1x
closed 9/9/2015 via Market Watch

Enghouse Systems Limited, acquired Aktavara AB

synopsis: Enghouse Systems has acquired Aktavara AB. Aktavara provides innovative software solutions for telecommunications service providers. It provides a product that creates and manages configuration parameters for all modern multi-vendor network technologies, and a comprehensive suite for automated network resource planning and inventory management.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Aktavara AB
Founded in 2002 in Stockholm, Sweden, Aktavara prides itself on being one software solution for any network technology from any vendor, with strong solutions for multi-vendor, multi-technology convergent networks.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2015 via Market Wire

Enghouse Systems Limited, acquired Reitek S.p.A.

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced it has acquired Reitek S.p.A, a leading provider of omni-channel contact center solutions for enterprises of all sizes including multinational corporations.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Reitek S.p.A.
Founded in 1990, Reitek designs and develops integrated, omni-channel contact center software products for small, medium or large organizations. The solutions can be deployed both on premise and in the cloud. The company is based in Milan, Italy.
price ($mm)
$5.13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2015 via Market Wire

Enghouse Systems Limited, acquired CDRator

synopsis: Enghouse Systems Limited announced it has acquired CDRator, provider of market-leading solutions that automate billing and customer care functions for MVNO/E (mobile virtual network operators and enablers). CDRator offers an out-of-the-box self-care, post and pre-paid real time billing platform that can be rapidly deployed.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: CDRator
CDRator provides Rator, a self-care, post and pre-paid real time platform for mobile telecommunications companies and the machine-to-machine (M2M) market. This platform manages and supports a complete service provider business, including subscriber sign-up, service delivery, customer care, and more.
price ($mm)
$18
rev ($mm)
$17
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 10/3/2014 via Market Wire

Enghouse Systems Limited, acquired Voxtron NV

synopsis: Enghouse Systems Limited announced it has acquired Voxtron NV. Headquartered in Temse, Belgium (near Brussels), Voxtron is a provider of multi-channel contact center and dispatch solutions for small, medium and large enterprises as well as the railroads and utilities sectors.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target: Voxtron NV
Founded in 1994, Voxtron is a Belgium based company focused on delivering multi-channel contact center products with thousands of installations internationally, for small, medium and large organizations. The company has operations in Belgium, Germany and Austria.
price ($mm)
$8.35
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/5/2014 via RTT News

Enghouse Systems Limited, acquired Jinny Software Ltd

synopsis: Enghouse Systems Ltd,. a Canadian developer of enterprise software solutions, announced that it has acquired Jinny Software Limited from Italy's Acotel Group S.p.A. Jinny provides mobile value added services, rich communications, and diameter signaling management solutions for wireless carriers.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target parent: Acotel Group S.p.A.
target: Jinny Software Ltd
Jinny provides mobile value added services, rich communications, and diameter signaling management solutions for wireless carriers. Jinny has approximately 190 staff in nine offices throughout the world supporting more than 350 platforms.
price ($mm)
$19
rev ($mm)
$25
EBITDA ($mm)
EV / rev
0.8x
EV / EBITDA
closed 7/4/2014 via Market Watch

Enghouse Systems Limited, acquired Basset AB

synopsis: Enghouse Systems Limited announced it has acquired Basset AB. The company provides revenue management solutions to telecommunications operators and next generation electric utilities in Europe, Africa and the Middle East.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target: Basset AB
Basset is a Swedish-based company dedicated to meeting the revenue management requirements of telecom trading partners and smart grid utilities through a broad portfolio of solutions. As a global provider of BSS software, Basset recently launched its Wholesale Revenue Management platform.
price ($mm)
$9.40
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/19/2020 via BusinessWire

PCS Software, acquired UltraShipTMS

synopsis: PCS Software (PCS), a leading transportation management platform provider for the inland trucking industry, has acquired UltraShipTMS, a provider of cloud supply chain management technologies and services to leading shippers in food production, packaging, manufacturing, retail, and other industries.
buyer parent: CapStreet Partners
buyer: PCS Software
PCS Software is an integrated transportation management platform leader driving innovation in the inland trucking industry. Its platform allows carriers, brokers and shippers to seamlessly run their entire operations with one integrated solution, including dispatch, fleet management, and accounting."
target: UltraShipTMS
UltraShipTMS offers SaaS solutions to shippers in food production, packaging, manufacturing, and other industries. They provide a single-source solution for transportation and private fleet management, optimization, and settlement handling in- and out-bound shipping across all modes of transport.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via PR Newswire

IFS Ltd., acquired Clevest Solutions Inc

synopsis: IFS, a global developer of enterprise software solutions, has acquired Clevest Solutions Inc., a leading provider of mobile workforce management solutions in Canada. Clevest enables utilities of all sizes to automate and optimize their field operations. Their solution empowers dispatchers to optimally assign work to the right crews.
buyer parent: EQT AB
buyer: IFS Ltd.
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service operations. The industry expertise of their people and solutions, together with commitment to their customers, has made them a recognized leaderr. "
target: Clevest Solutions Inc
Clevest is a leading provider of mobile workforce management solutions in Canada. Clevest enables utilities of all sizes to automate and optimize their field operations. Their solution empowers dispatchers to optimally assign work to the right crews, at the right time, and at the right location.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/14/2020 via BNC Analysis

ABAX, will acquire Automile

synopsis: Telematics giant ABAX is to acquire Automile to expand both firms’ services and operations globally. Automile provides SaaS telematics, including real-time GPS fleet and asset tracking, speeding, routing, dispatching and driving behaviour tools. Its headquartered in the US but also has customers in Sweden, Norway and the rest of Europe.
buyer: ABAX
ABAX allows clients to track, monitor and optimize their fleet operations. Whether clients have 1 or 1,000 assets, ABAX provides the solutions needed for complete overview and control. "
target: Automile
Automile provides SaaS telematics, including real-time GPS fleet and asset tracking, speeding, routing, dispatching and driving behaviour tools. Its headquartered in the US but also has customers in Sweden, Norway and the rest of Europe. The business has some 87,000 subscribers to its core service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/25/2020 via Company Press Release

Magaya Corporation, acquired Catapult International

synopsis: Magaya Corporation, a provider of end-to-end logistics and supply chain automation software, has acquired Catapult, a leader in freight rate management software. The acquisition allows Magaya to deliver technology built around the specific rating and quoting needs of freight forwarders, NVOCCs, carriers, and others in the logistics industry.
buyer: Magaya Corporation
Magaya develops software that automates and improves business operations. In addition to continuously improving its software offering, Magaya provides a complete range of consulting and implementation services to help businesses accomplish their goals. "
target parent: Vista Equity Partners
target: Catapult International
Catapult provides technology-enabled solutions for freight forwarders, shippers, and carriers worldwide. Catapult combines air, ocean, and ground rate contracts into one cloud-based system, enabling operations and sales departments to get their best carrier rate from point A to point B.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/22/2020 via GlobeNewswire

Apax Partners, will acquire Odigo SAS

synopsis: Apax Partners, a leading global private equity advisory firm, will acquire Odigo, leader in Contact-Center-as-a-Service (CCaaS) solutions principally for large companies. Headquartered in France, Odigo is an omni-channel cloud platform that supports companies in the management of their customer interactions.
buyer: Apax Partners
Apax Partners is a leading global private equity advisory firm. The Apax Funds invest in companies across four global sectors of Tech & Telco, Services, Healthcare and Consumer. These funds provide long-term equity financing to build and strengthen world-class companies. "
target parent: Capgemini
target: Odigo SAS
France-based Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via Company Press Release

Transporeon GmbH, acquired ControlPay BV

synopsis: Germany-based Transporeon, Europe's leading provider for transport logistics services, has acquired ControlPay, a Dutch provider of freight audit and payment services. The acquisition allows Transporeon to offer true end-to-end solutions, capturing the last steps in the value chain around invoice automation and analysis of payment-related data.
buyer parent: HgCapital
buyer: Transporeon GmbH
Germany-based Transporeon boosts logistics performance and profitability with every freight load. The company's cloud-based logistics applications provide end-to-end transportation management software solutions, a full-service portfolio for shippers, suppliers, retailers, recipients, and carriers. "
target: ControlPay BV
Netherlands-based ControlPay is Europe’s leading provider of freight audit and payment services. ControlPay's time-tested cloud-based solutions enable them to deliver flexible and cost-effective services anywhere in the world.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/15/2020 via BusinessWire

Visible Supply Chain Management, acquired PC Synergy

synopsis: Visible Supply Chain Management, the industry leader in shipping and fulfillment services for small to midsize businesses, announced its acquisition of PC Synergy (PostalMate), the leading point-of-service (POS) software supplier for the retail shipping industry.
buyer: Visible Supply Chain Management
Since 1992, Visible Supply Chain Management has provided customized solutions for B2B and B2C organizations. Visible can design effective strategies for clients that include transportation, logistics, brokerage, fulfillment and even custom packaging solutions. "
target: PC Synergy
PC Synergy (PostalMate) is the leading point-of-service (POS) software supplier for the retail shipping industry. PostalMate's® comprehensive rate comparison technology allows users to see all of the delivery commitment information for UPS, FedEx, USPS and DHL.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/31/2020 via PR Newswire

CleanSpark LLC, acquired GridFabric

synopsis: CleanSpark, Inc., a diversified software and services company has completed a strategic acquisition of GridFabric, LLC.  GridFabric creates OpenADR (Open Automated Demand Response) software solutions that help power utilities and IoT products and Companies to shed, shift, shimmy and shape peak load.
buyer: CleanSpark LLC (CLSK:$10.40)
CleanSpark offers software and intelligent controls for microgrid and distributed energy resource management systems and innovative strategy and design services. The Company provides advanced energy software and control technology. "
target: GridFabric
GridFabric creates OpenADR (Open Automated Demand Response) software solutions that help power utilities and IoT products and Companies to shed, shift, shimmy and shape peak load. The Company provides advanced OpenADR software Solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/21/2020 via Company Press Release

Magaya Corporation, acquired ACELYNK

synopsis: Magaya Corporation, the leading provider of end-to-end logistics and supply chain automation software, has acquired ACELYNK, a leader in customs compliance software for the logistics industry. Whether for a Customs Broker, Freight Forwarder, or Self-filer, they take pride in saving clients time, reducing costs and keeping businesses compliant.
buyer: Magaya Corporation
Magaya is a provider of end-to-end logistics and supply chain automation software. Their Magaya Supply Chain solution is a powerful ecosystem that enables logistics and supply chain businesses to streamline complex and redundant processes, optimize productivity, reduce costs, and grow revenue. "
target: ACELYNK
ACELYNK is a leader in customs compliance software for the logistics industry. Whether for a Customs Broker, Freight Forwarder, or Self-filer, they take pride in saving clients time, reducing costs and keeping businesses compliant.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/6/2020 via BNC Analysis

Marlin Equity Partners, acquired Unifaun AB

synopsis: Marlin Equity Partners, a global investment firm, is acquiring Unifaun from Vitruvian Partners. Unifaun is a market leader within Transport Management (TM) on the Nordic market, providing innovative TM systems of high quality that simplify and improve processes for the transport buyer as well as for the carrier.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management that is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Vitruvian Partners LLP
target: Unifaun AB
Unifaun is a market leader within Transport Management (TM) on the Nordic market. With more than 20 years of experience they provide innovative TM systems of high quality that simplify and improve processes for the transport buyer as well as for the carrier.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/29/2020 via BNC Analysis

AddSecure, acquired Navkonzept

synopsis: AddSecure, a leading European provider of solutions for secure data and critical communications, has acquired Navkonzept GmbH, a German aftermarket telematics supplier of fleet management solutions. Navkonzept offers tailored software solutions that provides users with an overview of their vehicles and allows them to easily keep track of them.
buyer parent: Castik Capital S.à r.l.
buyer: AddSecure
AddSecure is a leading European provider of premium solutions for secure data and critical communications. The company serves over 50,000 customers and partners around Europe with secure communications and solutions that help customers safeguard their life- and business-critical applications. "
target: Navkonzept
Navkonzept is a German aftermarket telematics supplier of fleet management solutions. Navkonzept offers tailored software solutions for craftsmen, courier services, construction, and more. Their solutions provides users with an overview of their vehicles and allows them to easily keep track of them.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/11/2020 via GlobeNewswire

Descartes Systems Group Inc., acquired Kontainers

synopsis: Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that it has acquired Kontainers, a leading provider of client-facing digital freight execution platforms.
buyer: Descartes Systems Group Inc. (DSGX:$335.00)
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use their modular, software-as-a-service solutions to complete numerous logistics processes. "
target: Kontainers
Headquartered in the UK, Kontainers transforms the customer experience for carriers, freight forwarders and third-party logistics service providers around the world. Kontainers’ solutions facilitate a fully digital customer experience including quoting, booking, tracking and dashboard analytics.
price ($mm)
$6.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/11/2020 via Company Press Release

Agility CIS, acquired Znalytics

synopsis: Agility CIS group, a market-leading provider of utility billing and customer experience solutions globally, has acquired Znalytics, a provider of cloud-native retail energy solutions. Znalytics offers a market-leading suite of retail energy management tools to electric and gas retailers.
buyer parent: SilverTree Equity
buyer: Agility CIS
Agility CIS is a New Zealand-based solution provider serving energy companies in Australasia, the Middle East and North America. Agility CIS provides proven cost effective billing and customer management solutions for energy utilities, water companies and telecommunication. "
target: Znalytics
Znalytics is a provider of cloud-native retail energy solutions. Znalytics offers a market-leading suite of retail energy management tools to electric and gas retailers. Their range of solutions include billing, customer enrolment, custom pricing, and reporting and analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/9/2020 via BusinessWire

VertiGIS, acquired Mapcom Systems LLC

synopsis: VertiGIS, a leading geographic information systems (GIS) solution provider and software developer, has acquired Mapcom Systems LLC, a telecommunications software and services provider. Best known for the M4 Solutions software suite, Mapcom helps communications providers manage their plant, people, and processes in a powerful visual interface.
buyer parent: Battery Ventures
buyer: VertiGIS
UK-based VertiGIS is a geographic information systems (GIS) solution provider and software developer. They develop solutions and services to help utilities, land management, public sector, energy, telecommunications, and industry customers connect their business processes and location technology. "
target: Mapcom Systems LLC
Mapcom Systems is the developer of the M4 Solutions Suite and Pinpoint811, applications empowering communication service providers to combine data, automation, and fiber management tools to create a complete view of their network that fosters efficiency and growth.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/26/2020 via BusinessWire

Expeditors, acquired Fleet Logistics

synopsis: Expeditors International of Washington, Inc., a leading provider of global logistics solutions, has acquired Fleet Logistics’ Digital Platform. The Fleet Transportation Management System helps businesses of all sizes, from startups to established enterprises, with reliable shipments, fair pricing, and unparalleled customer service.
buyer: Expeditors
Expeditors is a global logistics company with services that include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution, and customized logistics solutions. "
target: Fleet Logistics
Fleet is a digital freight forwarder offering end-to-end international and domestic freight shipping services, from instant rates & instant booking to freight management and delivery. The Fleet Transportation Management System helps businesses of all sizes with reliable shipments and fair pricing.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2020 via Company Press Release

AddSecure, acquired Connexas

synopsis: AddSecure, a leading European provider of premium solutions for secure data and critical communications, announced the acquisition of Connexas, a leading provider of innovative connected vehicle and mobile worker solutions to customers worldwide.
buyer parent: Castik Capital S.à r.l.
buyer: AddSecure
AddSecure is a leading European provider of premium solutions for secure data and critical communications. The company serves over 50,000 customers and partners around Europe with secure communications and solutions that help customers safeguard their life- and business-critical applications. "
target parent: Horizon Capital LLP
target: Connexas
Connexas is a leading provider of innovative connected vehicle and mobile worker solutions to customers worldwide. Specializing in developing forward-thinking and simple to use fleet management solutions, they help fleets of any size become smarter, safer and more efficient.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/11/2020 via BusinessWire

Omnitracs, acquired VisTracks

synopsis: Omnitracs, LLC, the global pioneer of fleet management solutions to transportation and logistics companies, has announced the acquisition of VisTracks, a leading provider of device-agnostic, SaaS-based compliance solutions to the transportation and logistics industry.
buyer parent: Vista Equity Partners
buyer: Omnitracs
Omnitracs, LLC is a global pioneer of trucking solutions for all business models. Omnitracs’ more than 1,000 employees deliver software-as-a-service-based solutions to help over 14,000 customers manage nearly 1,100,000 assets in more than 70 countries. "
target: VisTracks
VisTracks is a leading provider of device-agnostic, SaaS-based compliance solutions to the transportation and logistics industry.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/7/2020 via Company Press Release

Altair Engineering Inc., purchased Wrap Software Business from WRAP International AB

synopsis: Altair has announced the acquisition of the WRAP software business from Swedish company WRAP International AB. WRAP software covers a wide range of applications with focus on controlling radio spectrum assets for maximum utilization, including radio planning, interference, and coverage calculations.
buyer: Altair Engineering Inc. (ALTR:$454.31)
Altair is a global technology company that provides software and cloud solutions in the areas of product development, high performance computing and data intelligence. It enables organizations to compete more effectively in a connected world while creating a more sustainable future. "
seller: WRAP International AB
WRAP software covers a wide range of applications with focus on controlling radio spectrum assets for maximum utilization, including radio planning, interference, and coverage calculations. WRAP is a world-leading software technology for spectrum management and radio network planning.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/6/2020 via Company Press Release

ComplianceQuest, acquired Lifeguard Solutions

synopsis: ComplianceQuest, makers of a modern 100% native Salesforce-based Enterprise Quality Management System (EQMS), announced they have successfully acquired LifeGuard Solutions, complementing its core product offering with a comprehensive Environment, Health & Safety Management Solution that is also built natively on the Salesforce platform.
buyer: ComplianceQuest
ComplianceQuest is the fastest growing, 100% modern cloud Enterprise Quality Management System (EQMS) natively built and run on the Salesforce platform. Delivering best-in-class out-of-the-box solutions, ComplianceQuest fast-tracks an organization’s efficiency, safety, and overall performance. "
target: Lifeguard Solutions
Lifeguard Solutions is a registered Salesforce.com AppExchange partner that focuses on providing Health and Safety solutions to the Construction, Timber, Mining, Manufacturing, Oil and Gas, Transportation, Industrial and Environmental Services Industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/2/2020 via Company Press Release

Novatti, will acquire Emersion

synopsis: Novatti Group Limited, a global software technology company that specialises in unique payment solutions, will acquire Emersion, an Australian software company that specializes in cloud-based billing services. Emersion offers a real-time billing, provisioning and payment solution for MSPs, Telco retailers, Telco wholesalers and utility providers.
buyer: Novatti (ASX:NOV:$6.16)
Novatti is a global software technology company that specialises in unique payment solutions. Both through technology and services, Novatti helps economies, corporations, and consumers digitize cash transactions. Their solutions include digital wallets, branchless banking, mobile money, and more. "
target: Emersion
Emersion is an Australian software company that specializes in cloud-based billing, provisioning, customer management, payment, and business support services. Emersion offers a real-time billing, provisioning and payment solution for MSPs, Telco retailers, Telco wholesalers and utility providers.
price ($mm)
$1.63
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Ticker: PACT
 
 
 
 
 
 
 
 
PacificNet Inc.
PacificNet Inc. is a leading provider of Customer Relationship Management (CRM), mobile Internet, e-commerce and gaming technology in China. PacificNet's clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in China.
year
2007
rev ($mm)
$18.99
EBITDA ($mm)
($9.83)
EBIT ($mm)
($10.58)
Net Income ($mm)
Employees
500
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Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
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Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
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Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
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Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
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Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2018
rev ($mm)
$1,637.71
EBITDA ($mm)
$161.97
EBIT ($mm)
$84.82
Net Income ($mm)
$22.79
Employees
55000
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Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
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Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
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Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
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Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
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Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
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Ticker: OTCPK:MHCC
 
 
 
 
 
 
 
 
Millennium Healthcare Solutions Inc.
Millennium Healthcare Solutions Inc.
Millennium Healthcare Inc. provides primary care physician practices, physician groups and healthcare facilities with medical devices focused on preventive care through early detection. The Company also provides advanced billing and coding services, and practice development and management services.
year
2015
rev ($mm)
$4.80
EBITDA ($mm)
($23.06)
EBIT ($mm)
($23.29)
Net Income ($mm)
Employees
6
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Ticker: DOX
 
 
 
 
 
 
 
 
Amdocs Ltd.
Amdocs Ltd.
Amdocs brings telecom companies and their customers together. The company is a leading supplier of customer experience software and services for business support systems and operational support systems, used by telecommunications providers to manage delivery of voice, data, and wireless services.
year
2020
rev ($mm)
$4,169.04
EBITDA ($mm)
$792.86
EBIT ($mm)
$594.45
Net Income ($mm)
$497.84
Employees
26000
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Ticker: HLSE:CGCBV
 
 
 
 
 
 
 
 
Cargotec Corporation
Cargotec Corporation
Cargotec Corporation improves the efficiency of cargo flows on land and at sea – wherever cargo is on the move. Cargotec’s daughter brands Hiab, Kalmar and MacGregor are recognised leaders in cargo and load handling solutions around the world.
year
2019
rev ($mm)
$4,007.18
EBITDA ($mm)
$362.38
EBIT ($mm)
$284.49
Net Income ($mm)
$97.26
Employees
11233
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Ticker: NYSE:CUB
 
 
 
 
 
 
 
 
Cubic Transportation Systems
Cubic Transportation Systems
Cubic Transportation Systems, a division of the Cubic Corporation, is the leading integrator of payment and information solutions and related services for intelligent travel applications in the transportation industry.
year
2019
rev ($mm)
$1,496.48
EBITDA ($mm)
$141.05
EBIT ($mm)
$76.31
Net Income ($mm)
$49.69
Employees
6200
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Ticker: XTRA:FQT
 
 
 
 
 
 
 
 
Frequentis AG
Frequentis is an international supplier of communication and information systems for control centres with safety-critical tasks. Frequentis provides Control Centre Solutions for Air Traffic Management and Public Safety & Transport.
year
2019
rev ($mm)
$317.95
EBITDA ($mm)
$22.25
EBIT ($mm)
$18.44
Net Income ($mm)
$13.68
Employees
1853
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Ticker: TSX:ENGH
 
 
 
 
 
 
 
 
Enghouse Systems Limited
Enghouse Systems Limited
Enghouse Systems Limited is a Canada-based global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments.
year
2019
rev ($mm)
$296.51
EBITDA ($mm)
$75.49
EBIT ($mm)
$62.61
Net Income ($mm)
$54.44
Employees
1680
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Ticker: XTRA:PSAN
 
 
 
 
 
 
 
 
PSI AG
PSI AG
PSI AG develops and integrates complete solutions, on the basis of its own software products, for the management of energy networks, cross-company production management (metals, automotive, mechanical and plant engineering, and infrastructure management for telecommunications, transport and safety.
year
2020
rev ($mm)
$263.17
EBITDA ($mm)
$24.14
EBIT ($mm)
$17.79
Net Income ($mm)
$16.02
Employees
1995
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Ticker: ASX:WTC
 
 
 
 
 
 
 
 
WiseTech Global
WiseTech Global
WiseTech Global is a leading developer and provider of software solutions to the logistics execution industry globally. WiseTech’s flagship product, CargoWise One, forms an integral link in the global supply chain and executes over 34 billion data transactions annually.
year
2019
rev ($mm)
$235.38
EBITDA ($mm)
$68.84
EBIT ($mm)
$57.40
Net Income ($mm)
$36.58
Employees
1800
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Ticker: ASX:HSN
 
 
 
 
 
 
 
 
Hansen Technologies
Hansen Technologies
Hansen Technologies is a global provider of customer care & billing and meter data management software solutions for utilities (electricity, gas and water), Pay TV and telecommunications companies.
year
2018
rev ($mm)
$157.48
EBITDA ($mm)
$26.38
EBIT ($mm)
$22.95
Net Income ($mm)
$16.68
Employees
1000
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Ticker: JSE:MIX
 
 
 
 
 
 
 
 
MiX Telematics
MiX Telematics
MiX Telematics, founded in 1996, is a leading global provider of fleet and mobile asset management solutions. The company’s products and services provide enterprise fleets, small fleets and consumers with solutions for safety, efficiency and security.
year
2014
rev ($mm)
$121.20
EBITDA ($mm)
$20.90
EBIT ($mm)
$14.60
Net Income ($mm)
$14.60
Employees
1039
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Ticker: LTBG
 
 
 
 
 
 
 
 
Lightbridge, Inc.
Lightbridge has helped telecommunications carriers adapt to new customer transaction models. Today, Lightbridge is leveraging our domain expertise to deliver new, cross-industry solutions that make it easier for businesses to manage customer transactions that are driven by wireless and Internet tec
year
2005
rev ($mm)
$108.30
EBITDA ($mm)
$6.30
EBIT ($mm)
($4.60)
Net Income ($mm)
$19.00
Employees
0
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Ticker: DB:FEW
 
 
 
 
 
 
 
 
Funkwerk AG
Funkwerk AG
Funkwerk AG is a medium-sized technology company specializing in solution-oriented information, communication and safety systems for rail transport, infrastructure, authorities and companies. Funkwerk products are based on state-of-the-art radio and communication technology.
year
2016
rev ($mm)
$92.26
EBITDA ($mm)
$7.83
EBIT ($mm)
$5.97
Net Income ($mm)
$4.80
Employees
413
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Ticker: JASDAQ:9651
 
 
 
 
 
 
 
 
Japan Process Development Co., Ltd.
Japan Process Development Co., Ltd.
Japan Process Development Co., Ltd. (JPD) is an information technology company in Japan. The company builds solutions for various industries. JPD builds power plant control systems, traffic control systems, energy management systems, transport management systems, image analysis systems, and more.
year
2018
rev ($mm)
$57.45
EBITDA ($mm)
$5.55
EBIT ($mm)
$5.36
Net Income ($mm)
$3.44
Employees
548
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Ticker: AETH
 
 
 
 
 
 
 
 
Aether Systems, Inc.
Aether Systems provides wireless and mobile data solutions that increase efficiency and productivity for the Transportation, Fleet Management, and Mobile Government markets. Aether's transportation and fleet management solutions, in use by over 600 fleets, include the industry-leading MobileMax(TM)
year
2005
rev ($mm)
$55.60
EBITDA ($mm)
($27.80)
EBIT ($mm)
($30.90)
Net Income ($mm)
Employees
0
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Ticker: WEWWF
 
 
 
 
 
 
 
 
WebTech Wireless, Inc.
WebTech Wireless, Inc.
Webtech Wireless provides fleet management telematics, GPS and automatic vehicle location solutions that improve efficiency, accountability and reduce costs. Their solutions automate record keeping and regulatory compliance, reduce fuel burn and idling, mitigate risk, and keep drivers safe.
year
2013
rev ($mm)
$41.41
EBITDA ($mm)
($0.65)
EBIT ($mm)
($2.64)
Net Income ($mm)
Employees
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Ticker: LSE:EAS
 
 
 
 
 
 
 
 
Energy Assets Group Plc
Energy Assets Group Plc
Energy Assets offers solutions for gas meter installation. Their fully integrated end-to-end service brings a unique set of solutions, along with personal and attentive customer care, helping their clients bring their meter to life.
year
2014
rev ($mm)
$38.87
EBITDA ($mm)
$23.00
EBIT ($mm)
$14.91
Net Income ($mm)
$7.75
Employees
150
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