Like Sofica Group

closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/22/2020 via BusinessWire

Computer Design & Integration, acquired P5 Solutions, Inc.

synopsis: Computer Design & Integration LLC announced that it has acquired P5 Solutions, Inc., a transformative consulting company known for helping customers establish better enterprise-wide processes through digital modernization and optimization.
buyer parent: One Equity Partners
buyer: Computer Design & Integration
CDI is a leading provider of IT infrastructure hardware and software, consulting, and managed services. The company provides clients and businesses of all sizes the most up-to-date hybrid IT technology solutions for solving complex business challenges. "
target: P5 Solutions, Inc.
Founded in 2013, P5 Solutions, Inc. is an organizational transformative consultancy company with expert consultants, project managers, technical architects and engagement managers serving customers across North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/21/2020 via BNC Analysis

rhipe, acquired Parallo Limited

synopsis: Rhipe has acquired New Zealand-headquartered Azure and specialist IT services provider Parallo. The acquisition bolsters Rhipe's infrastructure technology support for partners, specifically Parallo’s service offerings focused on Microsoft Azure and VMware.
buyer: rhipe (ASX:RHP:$40.07)
Australia-based Rhipe is a privately-owned business operates as an IT services, integration and support business provider with a focus on Microsoft Dynamics 365 Business Central. They provide licensing, business development and knowledge services that support services providers and software vendors."
target: Parallo Limited
Parallo is a New Zealand-headquartered Azure and specialist IT services provider. Parallo specialises in the management of security, performance, availability and costs for Independent Software Vendors (ISVs), SaaS businesses and other scale-based cloud partners.
price ($mm)
$2.86
rev ($mm)
EBITDA ($mm)
$0
EV / rev
EV / EBITDA
6.5x
announced 9/21/2020 via BusinessWire

HCL Technologies Limited, will acquire DWS Limited

synopsis: HCL Technologies, a leading global technology company, will acquire DWS Limited, a leading Australian IT, business, and management consulting group. The acquisition will expand HCL's footprint in Australia and New Zealand, and will further accelerate the digital transformation journeys of its clients and innovations for their end customers.
buyer: HCL Technologies Limited (NSEI:HCLTECH:$8,941.45)
India-based HCL Technologies (HCL) empowers global enterprises with leading technology solutions. HCL offers its services and products through three business units, IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products & Platforms (P&P). "
target: DWS Limited (ASX:DWS:$121.57)
DWS is an Australian-based IT services company which provides a suite of integrated solutions, including consulting services, such as custom application development and project management and digital solutions, such as data automation and design services.
price ($mm)[EV]
$116 [$139]
rev ($mm)
$124
EBITDA ($mm)
$15
EV / rev
1.1x
EV / EBITDA
9.5x
announced 9/16/2020 via BusinessWire

Accenture, will acquire SALT Solutions AG

synopsis: Accenture has agreed to acquire SALT Solutions AG, a technology consultancy headquartered in Würzburg, Germany. The firm implements and maintains IT systems for production, operations and logistics at leading German automotive, manufacturing, consumer goods and chemicals companies.
buyer: Accenture (ACN:$44,327.04)
Accenture is a global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology & operations. Accenture works at the intersection of business and technology to help clients improve their performance & create value for their stakeholders. "
target: SALT Solutions AG
SALT Solutions AG is a technology consultancy headquartered in Würzburg, Germany. The firm implements and maintains IT systems for production, operations and logistics at leading German automotive, manufacturing, consumer goods and chemicals companies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via Company Press Release

OneDigital Health & Benefits, acquired Resourceful HR, LLC

synopsis: OneDigital, the nation’s leading strategic advisory firm focused on driving business growth for employers of all sizes, has acquired Resourceful HR, a human resource consulting company, located in Seattle, Washington.
buyer: OneDigital Health & Benefits
OneDigital is the nation’s largest company focused exclusively on employee benefits. OneDigital offers employers a sophisticated combination of strategic advisory services, analytics, compliance support, human resource capital management tools and comprehensive insurance offerings. "
target: Resourceful HR, LLC
Resourceful provides HR services to impact-focused organizations in the Pacific Northwest. Resourceful’s team members have expertise spanning the full spectrum of HR, from recruiting and compliance to compensation and benefits, employee relations, leadership development, and HR technology.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/14/2020 via PR Newswire

Infosys Limited, will acquire GuideVision, s.r.o.

synopsis: Infosys a global leader in next-generation digital services and consulting, will acquire GuideVision, one of the largest ServiceNow Elite Partners in Europe. GuideVision is an enterprise service management consultancy specialised in offering strategic advisory, consulting, implementations, training and support on the ServiceNow platform.
buyer: Infosys Limited (NSEI:INFY:$12,642.00)
Infosys is a global leader in next-generation digital services and consulting, enabling clients in 46 countries to navigate their digital transformation. The company empowers businesses with agile digital at scale to deliver unprecedented levels of performance. "
target: GuideVision, s.r.o.
GuideVision is a dynamic and progressive consultancy committed to enabling clients to reimagine and transform their enterprise service management with ServiceNow. GuideVision offers a unique combination of strategic expertise, innovative technological knowledge and agile methodology.
price ($mm)
$36
rev ($mm)
$15
EBITDA ($mm)
EV / rev
2.3x
EV / EBITDA
announced 9/11/2020 via BusinessWire

Virtusa Corporation will be merged with Baring Private Equity Asia,

synopsis: Virtusa Corporation, a global provider of digital strategy, digital engineering, and IT services and solutions that help clients change and disrupt markets through innovation engineering, will merge with Hong-Kong-based Baring Private Equity Asia, one of the largest and most established private alternative investment firms in Asia.
buyer: Baring Private Equity Asia
Hong Kong-based Baring Private Equity Asia (BPEA) is one of the largest and most established private alternative investment firms in Asia, with assets under management of approximately US$20 billion. "
target: Virtusa Corporation (VRTU:$1,294.32)
Virtusa is a provider of digital business strategy, digital engineering, and IT services and solutions that enable the digital transformation of Global 2000 enterprises by imagining, building and implementing the end-to-end technology solutions that are essential to compete in a digital-first world.
price ($mm)[EV]
$1,806 [$2,015]
rev ($mm)
$1,294
EBITDA ($mm)
$120
EV / rev
1.6x
EV / EBITDA
17.7x
closed 8/19/2020 via PR Web

Anblicks, acquired KNOWARTH Technologies

synopsis: Anblicks, a leader in cloud data engineering, has completed its acquisition of KNOWARTH, a leading technology solutions provider enhancing the digital experience to global enterprises. KNOWARTH has deep technology expertise in areas including modern applications and cloud infrastructure.
buyer: Anblicks
Anblicks is a cloud data engineering firm. They engineer cloud-based data solutions to accelerate digital transformation. Anblicks is committed to bringing value to various industries using data strategy, cloud data engineering, and 24×7 managed data services. "
target: KNOWARTH Technologies
KNOWARTH is a technology solutions provider enhancing digital experience for the world’s leading enterprises, and enabling businesses to build products and enter new markets. Their experience lies in delivering high-quality custom-built solutions that help companies enhance customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/29/2020 via BusinessWire

GSH Private Capital, acquired Getronics NV

synopsis: GSH Private Capital, a UK-based private equity firm, has acquired Getronics, a Dutch headquartered IT services business. Getronics is one of Europe's oldest technology services firms and provides a full suite of Information and Communications Technology services for many global brands and organisations.
buyer: GSH Private Capital
GSH Private Capital is a private equity firm based in the UK. "
target parent: Qintess
target: Getronics NV
Getronics is a global ICT integrator with a long history spanning more than 130 years. Getronics offers a comprehensive and proactive portfolio of digital solutions for Managed Workspace, Applications, Specific Software Solutions for Industry, Managed Cloud, Unified Communications, and Security.
price ($mm)
$225
rev ($mm)
$337
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 7/15/2020 via BNC Analysis

Business Integration Partners S.p.a., acquired Chaucer Group Limited

synopsis: Growth Capital Partners (GCP) has sold UK-based consultancy firm Chaucer to Italian management consulting and business integration specialist Business Integration Partners (Bip), a portfolio company of Apax France. Bip acquired a stake of 51% in Chaucer, a digital transformation consultancy.
buyer parent: Apax Partners
buyer: Business Integration Partners S.p.a.
Based in Italy, Business Integration Partners S.p.a. (Bip) is an International Consulting Company specialized in transforming the future of large and complex business. "
target parent: Growth Capital Partners LLP
target: Chaucer Group Limited
Chaucer, based in the UK, helps clients transform beyond a technology focus, developing their culture, improving their strategy and operating models to enable them as digital enterprises. Chaucer is more than a digital transformation consultancy; they are people-focused catalysts for change.
price ($mm)
$67*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/9/2020 via Company Press Release

Godefroy and Stanislas de Bentzmann, will acquire Devoteam

synopsis: Godefroy and Stanislas de Bentzmann, Co-Founders and Co-CEOs of Devoteam, a France-based information technology (IT) consulting company, have decided to launch a tender offer on Devoteam’s shares, through a dedicated company (“​NewCo”​).
buyer: Godefroy and Stanislas de Bentzmann
Godefroy and Stanislas de Bentzmann are Co-Founders and Co-CEOs of Devoteam, a France-based information technology (IT) consulting company. "
target: Devoteam (ENXTPA:DVT:$902.58)
Devoteam is a France-based information technology (IT) consulting company. It provides advisory services on marketing, telecom and systems security relating to IT, solution and system integration, project management, application development, provides outsourcing, implementation and customer support.
price ($mm)
rev ($mm)
$853
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/16/2020 via BusinessWire

Sopra Steria, acquired Sodifrance SA

synopsis: Sopra Steria, a European leader in digital transformation, has finalized the acquisition of 94.03% of Sodifrance share capital. Sodifrance SA is a French digital services company and has substantial expertise in the insurance and pensions/social security/health sector (50% of revenue) for key accounts.
buyer: Sopra Steria (ENXTPA:SOP:$5,053.57)
Sopra Steria, a French leader in digital transformation, provides one of the most comprehensive portfolios of offerings on the market. It provides end to-end solutions to address the core business needs of large companies and organizations, helping them grow and remain competitive. "
target: Sodifrance SA (ENXTPA:SOA:$121.39)
Founded in 1986, Sodifrance is a French digital services company with 2019 revenue of €106.5 million and an operating margin of 6.4%. It has substantial expertise in the insurance and pensions/social security/health sector (50% of revenue) for key accounts.
price ($mm)
$71*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/8/2020 via BusinessWire

H.I.G. Europe, acquired Project Informatica Srl

synopsis: HIG Europe, the European subsidiary of the international investment fund HIG Capital, has acquired Project Informatica Srl, a leading operator in the Italian information technology market. Project Informatica uses cutting-edge technologies and skills to support its customers in the digital transformation of business processes.
buyer parent: H.I.G. Capital
buyer: H.I.G. Europe
H.I.G. Europe is the European affiliate of H.I.G. Capital, a leading global private equity firm focused on the small and mid cap market with over €34 billion of equity capital under management and over 350 investment professionals worldwide. "
target: Project Informatica Srl
Based in Stezzano, Project Informatica is an information and communications technology company. Project Informatica supports its customers in the digital development journey by offering a wide spectrum of hardware and software technology solutions that integrate into existing IT infrastructure.
price ($mm)
rev ($mm)
$146
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 6/26/2020 via BNC Analysis

Spirit Telecom, acquired VPD Group

synopsis: Spirit Telecom, an Australian telecommunication services company, has acquired VPD Group, a group of IT service providers based in Queensland, offering cloud, security, voice and data services. The group comprises Now IT Solutions, Live Call and Voice Print and Data Australia.
buyer: Spirit Telecom (ASX:ST1:$25.18)
Spirit Telecom is an Australian telecommunication services company. Spirit provides Australians with fast wireless Internet. The company also provides managed IT services and cloud-based solutions that ensures Australian businesses have the support they need to work and grow. "
target: VPD Group
VPD Group is a group of IT service providers based in Queensland, offering cloud, security, voice and data services. The group comprises Now IT Solutions, Live Call and Voice Print and Data Australia.
price ($mm)
$8.88
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/24/2020 via Company Press Release

Hallo, acquired Digisource BV

synopsis: Hallo, a Netherlands-based ICT provider, has acquired Digisource BV. Headquartered in Barendrecht, Netherlands, Digisource serves more than 400 customers with remote management, cloud, and telephony services. Digisource serves customers in various sectors, with a focus on wholesale, construction, culture, education, transport, and healthcare.
buyer: Hallo
Hallo is the Information and Communications Technology partner for entrepreneurs and SMEs in the Netherlands. The company ensures that clients can work anywhere, anytime, and is always available with tailor-made smart online workplaces, flexible telephony, business internet, and cloud solutions. "
target: Digisource BV
Digisource is an Information and Communications Technology (ICT) company based in Barendrecht, Netherlands. The company provides a variety of services, including ICT management, Cloud solutions, VoIP Telephony, IT security, and data backup and recovery.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/19/2020 via PR Newswire

Group Management Services, acquired Corporate Business Solutions

synopsis: Group Management Services (GMS), a Professional Employer Organization (PEO), has acquired Corporate Business Solutions (CBS), a human resources outsourcing provider. CBS provides tailored HR and payroll solutions that help their clients to save money and identify and retain talent.
buyer: Group Management Services
Group Management Services (GMS) is a Professional Employer Organization (PEO). GMS provides comprehensive HR solutions to companies of all sizes throughout the United States. Their services include payroll, HR, risk management, and benefits. "
target: Corporate Business Solutions
Corporate Business Solutions (CBS) is a human resources outsourcing provider. CBS provides tailored HR and payroll solutions that help their clients to save money and identify and retain talent. Their iManage software solution enables organizations to improve and streamline their HR department.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/10/2020 via BusinessWire

Cyemptive Technologies, Inc., acquired Interpreting Technology

synopsis: Cyemptive Technologies, Inc., a provider of pre-emptive cybersecurity products and technology and winner of the Department of Homeland Security’s national competition for most innovative border security-related solution in the market, has acquired Interpreting Technology, an award-winning IT services and support company.
buyer: Cyemptive Technologies, Inc.
Cyemptive is a provider of pre-emptive cybersecurity products and technology. Cyemptive is the winner of the Department of Homeland Security’s Border Security Technology Consortium (BSTC) competition for most innovative border security-related solution in the market. "
target: Interpreting Technology
Interpreting Technology is an IT services and support company. The company's clients range from small family operations to hospitals, financial institutions, and international corporations, and provides services that include virus removal, wireless networking, mobile device support, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/3/2020 via Company Press Release

Arthur D. Little, acquired Cutter Consortium

synopsis: Arthur D. Little (ADL) announced the acquisition of Cutter Consortium, a business technology research company based in the US. Cutter Consortium helps organizations navigate digital disruption of business models and leverage emerging technologies for competitive advantage and mission success.
buyer: Arthur D. Little
Arthur D. Little (ADL), founded in 1886, is a leading global management consulting firm that links strategy, innovation and technology to master complex business challenges while delivering sustainable results to our clients. "
target: Cutter Consortium
Cutter Consortium helps organizations navigate digital disruption of business models and leverage emerging technologies for competitive advantage and mission success. Through its research, consulting, training, and executive education Cutter delivers innovative solutions worldwide.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/8/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Motif, Inc.

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement, and growth solutions, announced the majority acquisition of Motif, one of the world's top 100 outsourcing service providers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target: Motif, Inc.
Motif, Inc. is one of the world's top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail, travel, financial services and affiliate marketing verticals.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/5/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Connextions

synopsis: TeleTech Holdings, Inc., a provider of customer experience, engagement, and growth solutions, announced that it has acquired Connextions, Inc. Through its proprietary technology-enabled services platform, Connextions delivers member acquisition, retention and engagement services to healthcare plans, providers and pharmacy benefits managers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target parent: UnitedHealth Group
target: Connextions
Connextions, Inc., a health services company with 17 years of experience, is dedicated to helping healthcare plans, providers and PBMs build strong relationships with consumers throughout their member journey.
price ($mm)
$80
rev ($mm)
$115
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 11/9/2016 via PR Newswire

TeleTech Holdings, Inc., acquired Atelka Enterprise Inc

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement and growth solutions, announced that it has closed the acquisition of Canada-based customer experience provider, Atelka. Under the terms of the agreement, Atelka will become part of TeleTech's Customer Management Services (CMS) segment.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target parent: Kilmer Group
target: Atelka Enterprise Inc
Founded in 2003, Atelka Enterprise Inc. is a leading Canada-based customer contact management provider that offers comprehensive multilingual omni-channel contact solutions in addition to a complete line of business process outsourcing (BPO) services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/31/2013 via

Revana, acquired WebMetro

synopsis: WebMetro, a leading digital marketing agency, announced that it has signed an agreement to be acquired by TeleTech Holdings, Inc. and become a key part of TeleTech's Customer Growth Services division, Revana. WebMetro is one of the largest and fastest-growing U.S. search marketing agencies.
buyer parent: TeleTech Holdings, Inc.
buyer: Revana
Revana helps top brands navigate and profit from change. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management, and retention. "
target: WebMetro
Founded in 1995, WebMetro is one of the largest and fastest-growing U.S. search marketing agencies. Competitive brands engage WebMetro to create and implement successful integrated marketing strategies for increasing online market share, lowering acquisition costs, and penetrating new markets.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/10/2013 via BusinessWire

TeleTech Holdings, Inc., acquired Technology Solutions Group, Inc.

synopsis: TeleTech announced the acquisition of Technology Solutions Group, Inc., a provider of customer-focused communication solutions. The company designs, delivers and manages world-class communication solutions for both large enterprises and small and medium businesses across numerous industries, with a strong presence in the healthcare vertical.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Technology Solutions Group, Inc.
Technology Solutions Group delivers world-class customer-focused communication solutions. The company brings deep expertise in consulting and systems integration along with the ongoing management of large, complex, multi-channel data, telephony and converged IP-based environments.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/29/2012 via BusinessWire

TeleTech Holdings, Inc., acquired iKnowtion

synopsis: TeleTech Holdings, Inc., a leading global provider of technology-enabled customer engagement and experience solutions announced the expansion of its offerings with the acquisition of iKnowtion, a marketing analytics firm that helps Fortune 1000 companies harness the power of big data and turn it into a strategic asset.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: iKnowtion
Knowtion is a marketing analytics consulting firm that helps Fortune 1000 companies optimize the impact of marketing expenditures from demand generation to customer development and resource effectiveness.
price ($mm)
$1.00*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2011 via BusinessWire

TeleTech Holdings, Inc., purchased Integrated Contact Solutions Business Unit from eLoyalty Corporation

synopsis: TeleTech Holdings, Inc. has announced that it has closed the acquisition of the Integrated Contact Solutions (ICS) business unit and associated assets, including intellectual property, of eLoyalty Corporation. ICS has been designing and implementing Customer Interaction Solutions since 1990.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
seller: eLoyalty Corporation
eLoyalty's Integrated Contact Solutions (ICS) has been designing and implementing Customer Interaction Solutions since 1990. ICS teams combine comprehensive services and industry-leading hardware and software to deliver best-in-class solutions that transform the customer experience.
price ($mm)[EV]
$38 [$64]
rev ($mm)
$60
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 10/1/2007 via BusinessWire

Aspen Marketing Services, acquired Newgen Results Corporation

synopsis: Aspen Marketing Services, the nation’s largest privately-held marketing services agency, today announced its acquisition of the operating assets of Newgen Results Corporation, a nationwide provider of integrated, multi-channel CRM solutions for automobile dealerships and manufacturers.
buyer: Aspen Marketing Services
Aspen Marketing Services offers an extensive array of integrated, best-in-class services including Direct Marketing, Consumer Promotions and Premiums, Event Marketing, Public Relations, Digital Marketing and Database Analytics. "
target parent: TeleTech Holdings, Inc.
target: Newgen Results Corporation
Newgen Results Corporation provides dealerships with a complete suite of CRM tools. Our proprietary CRM technology houses vehicle data for 90 million consumers, sends out over 40 million letters, and places 40 million telephone calls annually.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/30/2006 via PR Newswire

TeleTech Holdings, Inc., acquired Direct Alliance Corporation

synopsis: TeleTech Holdings, Inc., a leading global business process outsourcing provider, announced it has completed the acquisition of Direct Alliance Corporation, a wholly-owned subsidiary of Insight Enterprises, Inc., a leading provider of information technology solutions.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front-to-back office outsourced solutions including customer management, transaction-based processing, and database marketing services. "
target parent: Insight Enterprises, Inc.
target: Direct Alliance Corporation
Direct Alliance creates custom business process outsourcing solutions for clients who sell their products either directly or through channel sales partners.
price ($mm)
$47
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/26/2020 via BNC Analysis

Primary Hosting, acquired Mobile Agent Now

synopsis: Primary Hosting, a cloud brokerage platform, has acquired Mobile Agent Now, a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
buyer: Primary Hosting
Primary Hosting is a cloud brokerage platform. Using their network of over 350+ carriers and suppliers, Primary Hosting’s platform enables businesses to find the right vendors, suppliers and carriers that meet their needs. The platform covers cloud hosting, telephony, marketing, and more. "
target: Mobile Agent Now
Mobile Agent Now is a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/31/2013 via BusinessWire

Netformx, will acquire VARcompliance, LLC

synopsis: Netformx®, the leader in collaborative requirements-to-order solutions, has signed a definitive agreement to acquire VARcompliance, LLC, the leading provider of automated vendor certification and incentive reward tracking, monitoring and management solutions.
buyer: Netformx
NetFormx offers computer-based tools for the design, sale, and support of voice and data networks. Its primary product is DesignXpert, which is a central repository of information about network equipment, specifications, and pricing information available from multiple vendors. "
target: VARcompliance, LLC
VARcompliance is a BPO utilizing a SaaS platform exclusively servicing the Value Added Reseller and Solution Provider marketplace – adding significant dollars to the bottom line through targeted incentive program optimization, reward tracking and automated certification compliance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/18/2016 via BusinessWire

Veronis Suhler Stevenson, purchased a minority stake in Connexion Point

synopsis: VSS, a private investment firm focused on the information, tech-enabled business services, healthcare IT, and education industries, announced its investment in Connexion Point, LLC. Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry.
buyer: Veronis Suhler Stevenson
Veronis Suhler Stevenson (VSS) is a leading private investment firm that invests in the information, business services, healthcare IT, education, media and marketing services industries in North America and Europe. "
target: Connexion Point
Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry. Connexion Point facilitates communication, throughout the lifecycle of the consumer, that connects the healthcare industry to their consumer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via PR Newswire

BV Investment Partners, acquired Intelliteach

synopsis: BV Investment Partners, a middle-market private equity firm focused on the business services, software and IT services sectors, announced that it has partnered with management to acquire Intelliteach, a leading, global provider of tech enabled, business process outsourcing solutions for law and accounting firms.
buyer: BV Investment Partners
BV Investment Partners is currently investing its ninth private equity fund. The firm is one of the oldest and most experienced sector-focused private equity firms in North America. The company actively targets investments in the business services and information technology services industries. "
target parent: Dominus Capital, L.P.
target: Intelliteach
Intelliteach is a leading global provider of intelligent outsourcing solutions to more than 300 firms in the legal and accounting markets. They provide secure, scalable solutions by best in class technology platforms and their multi service solutions help to position law firms for financial success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$4,858.21)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/29/2017 via Company Press Release

Ardian, will acquire Competence Call Center Group (CCC)

synopsis: Ardian, the independent private investment company, has signed an agreement to acquire Competence Call Center Group (CCC), one of the leading BPO service providers in Europe.
buyer: Ardian
Ardian is a private investment house with assets of US$66bn managed or advised in Europe, North America and Asia. The company is majority-owned by its employees. It keeps entrepreneurship at its heart and focuses on delivering excellent investment performance to its global investor base. "
target parent: Silverfleet Capital
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/26/2017 via AP - Associated Press

Personiv, acquired John Keells BPO

synopsis: Personiv, a company that provides quality outsourced services to companies around the world, has acquired John Keells BPO, a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
buyer: Personiv
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. "
target parent: John Keells Holdings PLC
target: John Keells BPO
John Keells BPO is a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2017 via GlobeNewswire

ITC Partners, LLC, acquired Argo Contact Centers

synopsis: ITC Capital Partners, LLC and LJMN Holdings, LLC partnered in the acquisition of Argo Contact Centers, adding BPO Contact Center Services to the ITC Capital Partners and LJMN portfolio of businesses. Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003.
buyer: ITC Partners, LLC
ITC Capital Partners, LLC was formed based upon the successful investment history of the ITC Holding Company, LLC which was founded in 1896. ITC Capital Partners, LLC invests in entrepreneurs whose ideas and values are consistent with those of their founders. "
target: Argo Contact Centers
Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003. Operating centers in Maine; Georgia; near-shore; as well as Work@Home, Argo supports a wide variety of clients in numerous industry groups.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like Sofica Group


read more

Sofica Group

P5 Solutions, Inc.

Parallo Limited

DWS Limited

SALT Solutions AG

Resourceful HR, LLC

GuideVision, s.r.o.

Virtusa Corporation

KNOWARTH Technologies

Intellicom Ireland

Getronics NV

Chaucer Group Limited

Devoteam

Sodifrance SA

Project Informatica Srl

VPD Group

Digisource BV

Corporate Business Solutions

Interpreting Technology

Cutter Consortium

read more

Sofica Group

read more

Motif, Inc.

Connextions

Atelka Enterprise Inc

rogenSi

Sofica Group

WebMetro

Technology Solutions Group, Inc.

iKnowtion

eLoyalty Corporation

Newgen Results Corporation

Direct Alliance Corporation

read more

Sofica Group

Mobile Agent Now

VARcompliance, LLC

HealthHelp

HealthHelp

Connexion Point

Intelliteach

VoiceNation, LLC and Ninja Number

Intellicom Ireland

Conectart s.r.o

ProService Boise

First Kontact LLC

Competence Call Center Group (CCC)

IMSI Staffing Pvt. Ltd

King TeleServices LLC

Intelenet Global Services

Millennium 1 Solutions

Competence Call Center Group (CCC)

John Keells BPO

Argo Contact Centers

Geography
Matching Companies
Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
year
2020
rev ($mm)
$44,327.04
EBITDA ($mm)
$8,286.77
EBIT ($mm)
$6,513.64
Net Income ($mm)
$5,107.84
Employees
506000
  • drill down
  • watch
Ticker: DXC
 
 
 
 
 
 
 
 
DXC Technology Company
DXC Technology Company
DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. The company serves nearly 6,000 private and public sector clients across 70 countries.
year
2020
rev ($mm)
$19,577.00
EBITDA ($mm)
$3,340.00
EBIT ($mm)
$1,660.00
Net Income ($mm)
Employees
138000
  • drill down
  • watch
Ticker: ENXTPA:CAP
 
 
 
 
 
 
 
 
Capgemini
Capgemini
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services with more than 145,000 people in over 40 countries. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want.
year
2020
rev ($mm)
$17,211.94
EBITDA ($mm)
$2,169.79
EBIT ($mm)
$1,836.07
Net Income ($mm)
$912.18
Employees
265073
  • drill down
  • watch
Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
2020
rev ($mm)
$16,757.00
EBITDA ($mm)
$3,294.00
EBIT ($mm)
$2,787.00
Net Income ($mm)
$1,620.00
Employees
281200
  • drill down
  • watch
Ticker: ENXTPA:ATO
 
 
 
 
 
 
 
 
Atos SE
Atos SE
Serving a global client base, Atos SE provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry.
year
2019
rev ($mm)
$13,580.22
EBITDA ($mm)
$1,789.52
EBIT ($mm)
$1,214.11
Net Income ($mm)
$3,983.36
Employees
108317
  • drill down
  • watch
Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2018
rev ($mm)
$13,325.80
EBITDA ($mm)
$2,918.10
EBIT ($mm)
$2,540.50
Net Income ($mm)
$1,620.80
Employees
57000
  • drill down
  • watch
Ticker: NSEI:INFY
 
 
 
 
 
 
 
 
Infosys Limited
Infosys Limited
Infosys is a global leader in consulting, technology, and outsourcing solutions. Infosys enables clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve.
year
2019
rev ($mm)
$12,642.00
EBITDA ($mm)
$3,023.00
EBIT ($mm)
$2,709.00
Net Income ($mm)
$2,322.00
Employees
228123
  • drill down
  • watch
Ticker: NYSE:AON
 
 
 
 
 
 
 
 
Aon plc
Aon plc
Aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
year
2019
rev ($mm)
$11,013.00
EBITDA ($mm)
$3,179.00
EBIT ($mm)
$2,629.00
Net Income ($mm)
$1,532.00
Employees
50000
  • drill down
  • watch
Ticker: NSEI:HCLTECH
 
 
 
 
 
 
 
 
HCL Technologies Limited
HCL Technologies Limited
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor based computer in 1978 well before its global peers.
year
2019
rev ($mm)
$8,941.45
EBITDA ($mm)
$2,001.75
EBIT ($mm)
$1,682.97
Net Income ($mm)
$1,404.66
Employees
120081
  • drill down
  • watch
Ticker: ENXTPA:SOP
 
 
 
 
 
 
 
 
Sopra Steria
Sopra Steria
Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development and business process services.
year
2019
rev ($mm)
$5,053.57
EBITDA ($mm)
$443.58
EBIT ($mm)
$338.39
Net Income ($mm)
$182.70
Employees
44719
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2017
rev ($mm)
$4,858.21
EBITDA ($mm)
$747.33
EBIT ($mm)
$490.47
Net Income ($mm)
$362.62
Employees
223000
  • drill down
  • watch
Ticker: JSE:DTC
 
 
 
 
 
 
 
 
Datatec Limited
Datatec Limited
Datatec is a global ICT solutions and services group with revenues of over US$ 5 billion, more than 7,500 employees worldwide and operations in over 50 countries. The Group operates in three principal areas of the ICT industry: Technology, Integration and Consulting.
year
2019
rev ($mm)
$4,332.38
EBITDA ($mm)
$102.34
EBIT ($mm)
$66.23
Net Income ($mm)
$13.13
Employees
10130
  • drill down
  • watch
Ticker: TSE:4307
 
 
 
 
 
 
 
 
Nomura Research Institute, Ltd.
Nomura Research Institute, Ltd.
Nomura Research Institute (NRI) is an independent, global IT solutions and consulting services provider. Leveraging NRI's global consulting business, NRI is able to provide innovative IT solutions for investment banks, asset managers, banks, insurance providers, retailers and distributors.
year
2016
rev ($mm)
$4,088.01
EBITDA ($mm)
$882.92
EBIT ($mm)
$568.49
Net Income ($mm)
$425.37
Employees
10757
  • drill down
  • watch
Ticker: OB:ATEA
 
 
 
 
 
 
 
 
Atea ASA
Atea ASA
Atea is the leading Nordic and Baltic supplier of IT infrastructure. Atea is present in Norway, Sweden, Denmark, Finland, Lithuania, Latvia and Estonia. Atea delivers IT products from leading vendors and assist its customers with specialist competencies within IT infrastructure services.
year
2019
rev ($mm)
$3,934.76
EBITDA ($mm)
$106.11
EBIT ($mm)
$76.84
Net Income ($mm)
$51.85
Employees
7419
  • drill down
  • watch
Ticker: BME:IDR
 
 
 
 
 
 
 
 
Indra Sistemas, S.A.
Indra Sistemas, S.A.
Indra is one of the main global consulting and technology companies and the technology partner for core business operations of its clients businesses throughout the world. Indra is a world leader in the development of comprehensive technological solutions.
year
2019
rev ($mm)
$3,577.74
EBITDA ($mm)
$233.15
EBIT ($mm)
$226.34
Net Income ($mm)
$127.98
Employees
47333
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2017
rev ($mm)
$4,858.21
EBITDA ($mm)
$747.33
EBIT ($mm)
$490.47
Net Income ($mm)
$362.62
Employees
223000
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2018
rev ($mm)
$1,637.71
EBITDA ($mm)
$161.97
EBIT ($mm)
$84.82
Net Income ($mm)
$22.79
Employees
55000
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: LSE:EQN
 
 
 
 
 
 
 
 
Equiniti Limited
Equiniti Limited
Equiniti is a business process services provider supporting approximately 1,600 of the UK’s businesses and public sector institutions. Their core capabilities are centred on complex administration and payment solutions including money transmission, administration and customer interactions.
year
2019
rev ($mm)
$669.57
EBITDA ($mm)
$119.77
EBIT ($mm)
$73.26
Net Income ($mm)
$37.11
Employees
5179
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2019
rev ($mm)
$3,274.32
EBITDA ($mm)
$518.98
EBIT ($mm)
$405.77
Net Income ($mm)
$287.31
Employees
90000
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
  • drill down
  • watch