Like Kylie.ai

closed 11/12/2019 via GlobeNewswire

Directly, acquired Kylie.ai

synopsis: Directly, a leader in intelligent automation for customer support, has acquired Kylie.ai, a start-up offering enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
buyer: Directly
Directly is a leader in intelligent automation, helping enterprises automate customer support in digital messaging channels. Directly's intelligence platform allows companies to analyze their contact center interactions and strategically answer, automate, and eliminate their customer issues. "
target: Kylie.ai
Kylie.ai offers enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/23/2019 via Company Press Release

ServiceNow, will acquire Attivio, Inc.

synopsis: ServiceNow, an American cloud computing company, has signed an agreement to acquire the cognitive search capabilities of Attivio, an AI-powered answers and insights platform company based in Boston, MA.
buyer: ServiceNow (NYSE:NOW:$3,224.10)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: Attivio, Inc.
Using AI technologies like Machine Learning, Natural Language Processing, and Text Analytics, Attivio helps companies increase call deflection, improve self-service success, and decrease mean time to resolution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/23/2006 via PR Newswire

Oracle Corporation, acquired Sigma Dynamics Inc.

synopsis: Oracle announced that it will enhance its Oracle Business Intelligence Suite and Oracle Fusion Middleware offerings by acquiring the intellectual property assets of Sigma Dynamics, a leading provider of real-time predictive analytics technology.
buyer: Oracle Corporation (ORCL:$39,531.00)
Oracle is the world's largest enterprise software company. The company is a leading provider of systems software, including database management, application development, and application server software. "
target: Sigma Dynamics Inc.
Sigma Dynamics provides real-time decisioning software based on real-time predictive analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/2/2011 via PR Newswire

NICE Systems Ltd, will acquire Merced Systems, Inc.

synopsis: NICE Systems announced that it has entered an agreement to acquire Merced Systems, the leader in service and sales performance management solutions. The acquisition of Merced underscores NICE's commitment to provide its customers the market leading, best-in-class analytics solutions and Workforce Optimization suite.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems Ltd. is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. NICE serves over 25,000 organizations in the enterprise and security sectors. "
target: Merced Systems, Inc.
Merced Systems provides Performance Management solutions that drive business execution in Sales and Service functions. Merced's performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries.
price ($mm)
$172
rev ($mm)
$55
EBITDA ($mm)
EV / rev
3.5x
EV / EBITDA
closed 7/7/2006 via BusinessWire

NICE Systems Ltd, acquired IEX Corporation

synopsis: NICE Systems, announced the completion of its acquisition of IEX Corporation, a leading provider of workforce management, strategic planning and performance management solutions for the contact center. The acquisition of IEX Corporation, originally announced on April 28th, 2006, was an all-cash transaction for $200 million.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems is the leading provider of Insight from Interactions(TM), offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. "
target parent: Tekelec
target: IEX Corporation
IEX Corporation, a Tekelec company is a leading provider of contact center workforce management technology. IEX has a strong market presence worldwide in over 45 countries, with more than 840,000 agents in over 2,900 sites.
price ($mm)
$200
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2006 via

NICE Systems Ltd, acquired Performix Technologies

synopsis: NICE Systems announced that it has advanced its Insight from Interactions(TM) vision and strategy with two acquisitions. The company signed a definitive agreement to acquire Performix, the pioneer of contact center performance management. The company also signed a second definitive agreement to acquire IEX Corporation, a Tekelec company.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems is the leading provider of Insight from Interactions(TM), offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. "
target: Performix Technologies
Performix Technologies is an international company specializing in delivering enterprise employee performance management software solutions. The company is headquartered in Burlington, MA and was founded in Dublin, Ireland in 1998.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/3/2019 via Company Press Release

Oracle Corporation, will acquire CrowdTwist

synopsis: Oracle announced it signed an agreement to acquire CrowdTwist, the leading cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement.
buyer: Oracle Corporation (ORCL:$39,531.00)
Oracle is a computer technology corporation developing and marketing computer hardware systems and enterprise software products. By eliminating complexity and simplifying IT, Oracle enables its customers to accelerate innovation and create added value for their customers. "
target: CrowdTwist
CrowdTwist is a leading cloud-native customer loyalty solution. CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement. Their solution leverages AI and predictive analytics to deepen brand-customer relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2018 via Company Press Release

Planview, acquired Spigit

synopsis: Planview® is adding to its portfolio of leading work and resource management (WRM) solutions with the acquisition of Spigit®, the world's innovation management software leader. Spigit provides organizations the ability to tap into the collective intelligence of employees, partners, and customers to accelerate innovation.
buyer parent: Thoma Bravo, LLC
buyer: Planview
Planview is the global leader in work and resource management. They provide comprehensive solutions designed for strategic planning, portfolio and resource management, product innovation, capability and technology management, lean and agile delivery, and collaborative work and project management. "
target: Spigit
Spigit is the leader in crowdsourced innovation management software. They drive employee engagement, create a culture of innovation and provide analytics-driven insights. Spigit powers major industries including financial services, manufacturing, healthcare, consumer products, and energy.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/26/2018 via BusinessWire

Marchex, Inc., acquired Callcap

synopsis: Marchex, Inc., a leading provider of call analytics that drive, measure, and convert callers into customers, announced the acquisition of Callcap, a leading call monitoring and analytics company.
buyer: Marchex, Inc. (MCHX:$83.97)
Marchex, Inc. is a leading provider of call analytics that drive, measure, and convert callers into customers. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. "
target: Callcap
Founded in 2001, Callcap was the first call measurement company to provide real-time complete caller data and a recording of the call. They are still a leader in providing innovative call monitoring and call tracking solutions that help businesses to deliver excellent customer experiences.
price ($mm)
$35
rev ($mm)
$9
EBITDA ($mm)
EV / rev
3.9x
EV / EBITDA
closed 11/20/2018 via PE Hub

Feefo, acquired Feefo

synopsis: Feefo, the reviews and customer insights technology company, has announced that chief revenue officer Matt West, supported by the management team, has completed a management buyout of the business.
buyer: Feefo
Vespa Capital is a lower mid-market private equity firm investing discretionary capital. Their focus is on UK headquartered businesses with enterprise values between £10 million to £40 million. "
target: Feefo
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/11/2018 via PR Newswire

Forrester, acquired GlimpzIt

synopsis: Forrester, one of the most influential research and advisory firms in the world, announced it has acquired GlimpzIt, an artificial intelligence and machine-learning provider based in San Francisco. GlimpzIt's customer Intelligence platform analyzes unstructured data, enabling brands to build offerings that resonate with their customers.
buyer: Forrester (FORR:$349.37)
Forrester is one of the most influential research and advisory firms in the world. They work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester's unique insights are grounded in annual surveys, methodologies, and the wisdom of their clients. "
target: GlimpzIt
GlimpzIt is AI for Customer Intelligence. Their customer Intelligence platform analyzes unstructured data (pictures, videos and text), enabling brands to build personalized offerings that resonate with their customers on a emotional level.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/11/2018 via PR Newswire

Forrester, acquired FeedbackNow

synopsis: Forrester, one of the most influential research and advisory firms in the world, announced that it has acquired FeedbackNow, a maker of physical buttons and monitoring software that companies deploy to measure, analyze, and improve customer experience.
buyer: Forrester (FORR:$349.37)
Forrester is one of the most influential research and advisory firms in the world. They work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester's unique insights are grounded in annual surveys, methodologies, and the wisdom of their clients. "
target: FeedbackNow
Based in Switzerland, FeedbackNow is a fast growing start-up offering the solution to measure client satisfaction in real-time. FeedbackNow was founded on a simple idea: Improving service in airports, stores, hotels, restaurants, on the basis of direct client feedback.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/5/2017 via BusinessWire

Tan Capital Partners, acquired Osurv

synopsis: Osurv, the inventor of the mobile survey, announced that its technology has been acquired by Tan Capital Partners. Osurv, established in 2012, is the leading feedback platform that predicts customer and employee behavior. Osurv’s mobile surveys empower well-known brands to collect data, analyze the results, and respond to customers in real-time.
buyer: Tan Capital Partners
Tan Capital Partners, established in 1972, is a private equity firm based in Singapore. The company has over US$2 billion under management. Its core strategy is to invest in large hospitality brands and restructure them to increase profits. "
target: Osurv
Osurv is a mobile survey platform distinguished by its cutting-edge user interface and real-time predictive analytics. Its "dramatically different" approach to survey design ultimately delivers industry-leading engagement rates, nearly triple the nearest competitor.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2017 via Market Wire

Calabrio, Inc, acquired Symmetrics

synopsis: Calabrio, a leading provider of customer engagement and analytics software, announced it has acquired Symmetrics, the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems and corporate data.
buyer: Calabrio, Inc
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization with easy-to-use tools that provide a better understanding of the customer. "
target: Symmetrics
Symmetrics is the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems & corporate data. Symmetrics enables access and integration of data from multiple supporting systems, including omnichannel routing systems, workforce management, & more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/30/2016 via Market Wire

Kohlberg Kravis Roberts & Co., will acquire Calabrio, Inc

synopsis: Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced that they have entered into a definitive purchase agreement whereby KKR will acquire Calabrio.
buyer: Kohlberg Kravis Roberts & Co. (KKR:$5,683.13)
KKR is a leading global investment firm that manages investments across multiple asset classes including private equity, energy, infrastructure, real estate, capital markets, credit strategies, and hedge funds. With offices around the world, KKR manages assets through a variety of investment funds. "
target: Calabrio, Inc
The Calabrio ONE® software suite is a unified workforce optimization solution -- including call recording, quality management, workforce management and voice-of-the-customer analytics -- that records, captures and analyzes customer engagement center interactions to improve the customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/19/2015 via BusinessWire

Strativity Group, acquired Touchpoint Dashboard, LLC

synopsis: Strativity Group, the world's leading customer experience consultancy, announced its acquisition of Touchpoint Dashboard's leading SaaS journey mapping platform. Touchpoint Dashboard's assets were acquired by Strativity in an effort to provide access to the best technology for journey mapping.
buyer: Strativity Group
The people at Strativity are guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. With experience at organizations such as Bain, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results."
target: Touchpoint Dashboard, LLC
Touchpoint Dashboard helps organizations run smarter by presenting a streamlined “dashboard” view of the areas in the customer journey that are costing the most in terms of loyalty, retention and profitability.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/18/2015 via BusinessWire

8x8, Inc., acquired Quality Software Corporation

synopsis: 8x8, Inc., a provider of cloud-based communications and contact center solutions, has acquired Quality Software Corp (QSC), a developer of cloud-native quality management capabilities and analytics. QSC offers web-based solutions for the cloud, with a set of monitoring capabilities for high-touch interactions and personalized customer experiences.
buyer: 8x8, Inc. (EGHT:$352.59)
8x8, Inc. provides secure and reliable enterprise cloud communications solutions. 8x8's cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible SaaS alternative, encompassing cloud business phone service, contact center solutions, and conferencing. "
target: Quality Software Corporation
Quality Software Corporation delivers a LVCSR speech analytics solution with their patented software to customers who want real time and post call data analysis. Quality Software Corporation supports both cloud based and premise based data processing to accommodate every customer type.
price ($mm)
$4.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/11/2014 via Company Press Release

Ifbyphone, Inc., acquired Mongoose Metrics, LLC

synopsis: Ifbyphone, provider of the leading voice-based marketing automation platform for optimizing revenue generation through call analytics and automation, announced that it has acquired Mongoose Metrics, a leader in call tracking, measurement and attribution.
buyer: Ifbyphone, Inc.
Ifbyphone provides a suite of phone automation services to enhance customer communications, increase sales, and lower costs. With Ifbyphone's hosted services and tools, marketers, developers and business users can quickly create telephony systems to drive customer retention and acquisition. "
target: Mongoose Metrics, LLC
Mongoose Metrics is the innovative leader in enterprise phone conversion tracking. Their approach takes the mystery out of phone conversion analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from customer browsing through completed sale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/30/2014 via BNC Analysis

Palantir Technologies, acquired PopTip

synopsis: Palantir Technologies has announced their acquisition of Poptip, an enterprise software as a service for crowd participation data. Poptip's sophisticated software analyzes what people say on social media, so enterprise clients can engage in a two-way dialogue with followers and fans, as well as make real-time data-driven decisions.
buyer: Palantir Technologies
Palantir Technologies offers a suite of software applications for integrating, visualizing and analyzing the world's information. It supports many kinds of data including structured, unstructured, relational, temporal and geospatial. "
target: PopTip
Poptip is an enterprise software as a service for crowd participation data. Poptip's sophisticated software analyzes what people say on social media, so enterprise clients can engage in a two-way dialogue with followers and fans, as well as make real-time data-driven decisions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/18/2014 via BusinessWire

Blueocean Market Intelligence, acquired Cognicient

synopsis: Global research and analytics firm Blueocean Market Intelligence announced it finalized an acquisition agreement with Cognicient, a leading market research technology provider specializing in data integration. The acquired assets include intellectual property and key staff.
buyer parent: Cross-Tab
buyer: Blueocean Market Intelligence
Blueocean Market Intelligence is a leading next-generation services organization with a deep focus on data analytics, digital and market intelligence. Blueocean Market Intelligence delivers richer, more actionable insights to multinationals across all major industry sectors. "
target: Cognicient
Cognicient integrates data from various sources into a real time repository of data through its LINK technology. It is a leading market research technology provider specializing in data integration.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2019 via GlobeNewswire

Directly, acquired Kylie.ai

synopsis: Directly, a leader in intelligent automation for customer support, has acquired Kylie.ai, a start-up offering enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
buyer: Directly
Directly is a leader in intelligent automation, helping enterprises automate customer support in digital messaging channels. Directly's intelligence platform allows companies to analyze their contact center interactions and strategically answer, automate, and eliminate their customer issues. "
target: Kylie.ai
Kylie.ai offers enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2019 via GlobeNewswire

Directly, acquired Kylie.ai

synopsis: Directly, a leader in intelligent automation for customer support, has acquired Kylie.ai, a start-up offering enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
buyer: Directly
Directly is a leader in intelligent automation, helping enterprises automate customer support in digital messaging channels. Directly's intelligence platform allows companies to analyze their contact center interactions and strategically answer, automate, and eliminate their customer issues. "
target: Kylie.ai
Kylie.ai offers enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2019 via GlobeNewswire

Directly, acquired Kylie.ai

synopsis: Directly, a leader in intelligent automation for customer support, has acquired Kylie.ai, a start-up offering enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
buyer: Directly
Directly is a leader in intelligent automation, helping enterprises automate customer support in digital messaging channels. Directly's intelligence platform allows companies to analyze their contact center interactions and strategically answer, automate, and eliminate their customer issues. "
target: Kylie.ai
Kylie.ai offers enterprise-grade AI that gives businesses the ability to automate customer conversations while simultaneously ensuring that all back-end processes are executed seamlessly and completely.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/26/2018 via BusinessWire

Marchex, Inc., acquired Callcap

synopsis: Marchex, Inc., a leading provider of call analytics that drive, measure, and convert callers into customers, announced the acquisition of Callcap, a leading call monitoring and analytics company.
buyer: Marchex, Inc. (MCHX:$83.97)
Marchex, Inc. is a leading provider of call analytics that drive, measure, and convert callers into customers. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. "
target: Callcap
Founded in 2001, Callcap was the first call measurement company to provide real-time complete caller data and a recording of the call. They are still a leader in providing innovative call monitoring and call tracking solutions that help businesses to deliver excellent customer experiences.
price ($mm)
$35
rev ($mm)
$9
EBITDA ($mm)
EV / rev
3.9x
EV / EBITDA
closed 4/4/2017 via Market Wire

Calabrio, Inc, acquired Symmetrics

synopsis: Calabrio, a leading provider of customer engagement and analytics software, announced it has acquired Symmetrics, the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems and corporate data.
buyer: Calabrio, Inc
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization with easy-to-use tools that provide a better understanding of the customer. "
target: Symmetrics
Symmetrics is the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems & corporate data. Symmetrics enables access and integration of data from multiple supporting systems, including omnichannel routing systems, workforce management, & more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/30/2016 via Market Wire

Kohlberg Kravis Roberts & Co., will acquire Calabrio, Inc

synopsis: Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced that they have entered into a definitive purchase agreement whereby KKR will acquire Calabrio.
buyer: Kohlberg Kravis Roberts & Co. (KKR:$5,683.13)
KKR is a leading global investment firm that manages investments across multiple asset classes including private equity, energy, infrastructure, real estate, capital markets, credit strategies, and hedge funds. With offices around the world, KKR manages assets through a variety of investment funds. "
target: Calabrio, Inc
The Calabrio ONE® software suite is a unified workforce optimization solution -- including call recording, quality management, workforce management and voice-of-the-customer analytics -- that records, captures and analyzes customer engagement center interactions to improve the customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/18/2015 via BusinessWire

8x8, Inc., acquired Quality Software Corporation

synopsis: 8x8, Inc., a provider of cloud-based communications and contact center solutions, has acquired Quality Software Corp (QSC), a developer of cloud-native quality management capabilities and analytics. QSC offers web-based solutions for the cloud, with a set of monitoring capabilities for high-touch interactions and personalized customer experiences.
buyer: 8x8, Inc. (EGHT:$352.59)
8x8, Inc. provides secure and reliable enterprise cloud communications solutions. 8x8's cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible SaaS alternative, encompassing cloud business phone service, contact center solutions, and conferencing. "
target: Quality Software Corporation
Quality Software Corporation delivers a LVCSR speech analytics solution with their patented software to customers who want real time and post call data analysis. Quality Software Corporation supports both cloud based and premise based data processing to accommodate every customer type.
price ($mm)
$4.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/11/2014 via Company Press Release

Ifbyphone, Inc., acquired Mongoose Metrics, LLC

synopsis: Ifbyphone, provider of the leading voice-based marketing automation platform for optimizing revenue generation through call analytics and automation, announced that it has acquired Mongoose Metrics, a leader in call tracking, measurement and attribution.
buyer: Ifbyphone, Inc.
Ifbyphone provides a suite of phone automation services to enhance customer communications, increase sales, and lower costs. With Ifbyphone's hosted services and tools, marketers, developers and business users can quickly create telephony systems to drive customer retention and acquisition. "
target: Mongoose Metrics, LLC
Mongoose Metrics is the innovative leader in enterprise phone conversion tracking. Their approach takes the mystery out of phone conversion analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from customer browsing through completed sale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Angel.com Incorporated

synopsis: MicroStrategy® Incorporated has sold its subsidiary, Angel.com Incorporated, a leading provider of cloud-based customer experience management (CEM) solutions for interactive voice response and contact centers, to Genesys Telecommunications Laboratories, Inc.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,200 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
target parent: MicroStrategy Inc.
target: Angel.com Incorporated
Angel, a subsidiary of MicroStrategy Inc., is a leading provider of cloud-based Customer Experience solutions for Interactive Voice Response and Contact Centers. These solutions enable organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence applications in the cloud.
price ($mm)
$111
rev ($mm)
$29
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 8/15/2006 via BusinessWire

Spanlink Communications, Inc., acquired Calabrio, Inc

synopsis: Spanlink Communications, Inc., a leading provider of customer interaction solutions that leverage VoIP-based unified communications technologies, announced today that it has acquired Calabrio, Inc., and its industry-leading software for distributed workforce management (WFM) and scheduling.
buyer: Spanlink Communications, Inc.
Spanlink Communications is a leading provider of customer interaction solutions that leverage VoIP-based unified communications technology. Spanlink develops and markets customer interaction software, workforce optimization software and system management software. "
target: Calabrio, Inc
Calabrio Inc. offers a software suite designed for call and contact centers to increase productivity, by increasing the quality of customer service while responding to the needs of agents and managers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/1/2015 via PR Newswire

TeamQuest Corporation, acquired PureShare

synopsis: TeamQuest, a global leader in IT capacity planning and management, announced the acquisition of PureShare, a leading provider of business value dashboards. The acquisition will enable IT organizations to predict the health and risk of their operations while providing IT and business leadership with actionable information to make informed decisions.
buyer: TeamQuest Corporation
TeamQuest is the global leader in IT Capacity Planning & Management, delivering automated, comprehensive and real-time performance analysis covering everything from apps to storage. TeamQuest enables organizations to analyze, predict, manage and measure the performance of multi-vendor environments. "
target: PureShare
PureShare is an end-to-end metrics management solution that delivers consolidated views of I&O performance from data anywhere. PureShare delivers top-to-bottom organizational transparency and satisfies unique metrics needs of operations, customer and executive stakeholders.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/29/2007 via BusinessWire

Verint Systems Inc., acquired Witness Systems, Inc.

synopsis: Verint Systems Inc., a leading provider of analytic software-based solutions for security and workforce-enterprise optimization, today announced the close of its acquisition of Witness Systems.
buyer parent: Comverse Technology. Inc
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint Systems Inc. is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software generates actionable intelligence through the collection, retention and analysis of data transmissions. "
target: Witness Systems, Inc.
Witness Systems provides the contact center industry's first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance.
price ($mm)[EV]
$939 [$808]
rev ($mm)
$222
EBITDA ($mm)
$24
EV / rev
4.2x
EV / EBITDA
39.0x
closed 9/2/2005 via BusinessWire

Verint Systems Inc., acquired Opus Group LLC

synopsis: Verint Systems Inc., a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced the acquisition of privately-held Opus Group, a provider of performance analytics solutions for contact centers and back office operations.
buyer parent: Comverse Technology. Inc
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint Systems Inc. is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software generates actionable intelligence through the collection, retention and analysis of data transmissions. "
target: Opus Group LLC
Opus Group is a leader in operational performance management solutions. With over 100% growth each year since its founding in 2001, Opus Group has become the preferred solution for companies like Computer Sciences Corporation (CSC), IBM, Mutual of Omaha and many others.
price ($mm)
$12
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/20/2008 via PR Newswire

Salesforce.com, acquired InStranet, Inc.

synopsis: Salesforce.com, the market and technology leader in Software-as-a-Service and Platform-as-a-Service, announced the acquisition of InStranet, the leading provider of knowledge management technology for business to consumer call centers.
buyer: Salesforce.com (CRM:$14,013.00)
Salesforce.com provides hosted applications that manage customer information for sales, marketing, and customer support, providing clients with a cheaper, more rapidly deployable alternative to buying and maintaining enterprise software. "
target: InStranet, Inc.
InStranet is a leading provider of multi-channel knowledge applications. Global 2000 companies rely on InStranet's solutions to automate content and knowledge delivery for contact centers, field sales, and Web self-care, for servicing and sales initiatives.
price ($mm)
$27
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/23/2006 via PR Newswire

Oracle Corporation, acquired Sigma Dynamics Inc.

synopsis: Oracle announced that it will enhance its Oracle Business Intelligence Suite and Oracle Fusion Middleware offerings by acquiring the intellectual property assets of Sigma Dynamics, a leading provider of real-time predictive analytics technology.
buyer: Oracle Corporation (ORCL:$39,531.00)
Oracle is the world's largest enterprise software company. The company is a leading provider of systems software, including database management, application development, and application server software. "
target: Sigma Dynamics Inc.
Sigma Dynamics provides real-time decisioning software based on real-time predictive analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/2/2011 via PR Newswire

NICE Systems Ltd, will acquire Merced Systems, Inc.

synopsis: NICE Systems announced that it has entered an agreement to acquire Merced Systems, the leader in service and sales performance management solutions. The acquisition of Merced underscores NICE's commitment to provide its customers the market leading, best-in-class analytics solutions and Workforce Optimization suite.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems Ltd. is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. NICE serves over 25,000 organizations in the enterprise and security sectors. "
target: Merced Systems, Inc.
Merced Systems provides Performance Management solutions that drive business execution in Sales and Service functions. Merced's performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries.
price ($mm)
$172
rev ($mm)
$55
EBITDA ($mm)
EV / rev
3.5x
EV / EBITDA
closed 7/7/2006 via BusinessWire

NICE Systems Ltd, acquired IEX Corporation

synopsis: NICE Systems, announced the completion of its acquisition of IEX Corporation, a leading provider of workforce management, strategic planning and performance management solutions for the contact center. The acquisition of IEX Corporation, originally announced on April 28th, 2006, was an all-cash transaction for $200 million.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems is the leading provider of Insight from Interactions(TM), offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. "
target parent: Tekelec
target: IEX Corporation
IEX Corporation, a Tekelec company is a leading provider of contact center workforce management technology. IEX has a strong market presence worldwide in over 45 countries, with more than 840,000 agents in over 2,900 sites.
price ($mm)
$200
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2006 via

NICE Systems Ltd, acquired Performix Technologies

synopsis: NICE Systems announced that it has advanced its Insight from Interactions(TM) vision and strategy with two acquisitions. The company signed a definitive agreement to acquire Performix, the pioneer of contact center performance management. The company also signed a second definitive agreement to acquire IEX Corporation, a Tekelec company.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE Systems is the leading provider of Insight from Interactions(TM), offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. "
target: Performix Technologies
Performix Technologies is an international company specializing in delivering enterprise employee performance management software solutions. The company is headquartered in Burlington, MA and was founded in Dublin, Ireland in 1998.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/15/2019 via BNC Analysis

Uniti Wireless, will acquire Call Dynamics Pty Ltd

synopsis: Uniti Wireless, an Internet service provider and licensed telecommunications carrier in Australia, will acquire Call Dynamics Pty Ltd., an Australian provider of inbound call services. Call Dynamics provides call tracking analytics that allow businesses to accurately track inbound traffic sources and keywords to enhance marketing efficiency.
buyer: Uniti Wireless (ASX:UWL:$3.77)
Uniti Wireless Limited is an Internet service provider and licensed telecommunications carrier in Australia. It delivers fixed-line and fixed-wireless broadband Internet and other telecommunications services to residential, business, government, and enterprise customers. "
target: Call Dynamics Pty Ltd
Call Dynamics is an Australian provider of inbound call services. Call Dynamics provides call tracking analytics to SMEs and SOHO customers. Their communications-platform-as-a-service (CPaaS) allows businesses to accurately track inbound traffic sources and keywords to enhance marketing efficiency.
price ($mm)
$0.96
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/8/2016 via Market Wire

Broadsoft, Inc., acquired Transera Communications, Inc.

synopsis: BroadSoft, Inc., a global unified communication software as a service (UCaaS) provider, has acquired Transera. The company is a leading provider of cloud-based contact center software for small-medium business (SMB) and large enterprises.
buyer: Broadsoft, Inc. (BSFT:$354.53)
BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. "
target: Transera Communications, Inc.
Transera improves the performance of contact centers, turning them into strategic corporate assets. With its suite of cloud-based software applications, Transera helps contact centers optimize operational efficiency, financial performance and the business outcomes of customer interactions.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/8/2019 via Company Press Release

Marlin Equity Partners, acquired Puzzel

synopsis: Marlin Equity Partners has acquired Puzzel, a leading European provider of cloud-based contact center software solutions. Puzzel’s best-in-class, multi-tenant contact center as a service (CCaaS) platform allows clients worldwide to manage and optimize their customer interactions across voice, email, chat and social media channels.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Herkules Capital
target: Puzzel
Puzzel is a leading cloud-based contact center software provider and one of the first pioneers to develop a cloud-based contact center offering. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$624.09)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2019
rev ($mm)
$308.08
EBITDA ($mm)
$19.62
EBIT ($mm)
$7.00
Net Income ($mm)
Employees
983
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: US:CICN
 
 
 
 
 
 
 
 
Cicero, Inc.
Cicero, Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions for Global Fortune 500 and other companies and government organizations.
year
2009
rev ($mm)
$2.50
EBITDA ($mm)
($1.95)
EBIT ($mm)
($1.97)
Net Income ($mm)
Employees
25
  • drill down
  • watch
Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: PACT
 
 
 
 
 
 
 
 
PacificNet Inc.
PacificNet Inc. is a leading provider of Customer Relationship Management (CRM), mobile Internet, e-commerce and gaming technology in China. PacificNet's clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in China.
year
2007
rev ($mm)
$18.99
EBITDA ($mm)
($9.83)
EBIT ($mm)
($10.58)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSXV:TTM
 
 
 
 
 
 
 
 
3 Tier Logic
3 Tier Logic
3 Tier Logic's core product Platform³, launched in early 2014, is a consumer-to-consumer content marketing, data mining, loyalty and rewards platform used by brands to engage consumers on the web or mobile phone through digital and social channels.
year
2014
rev ($mm)
$0.26
EBITDA ($mm)
($1.18)
EBIT ($mm)
($1.19)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
  • drill down
  • watch
Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
year
2018
rev ($mm)
$1.91
EBITDA ($mm)
($3.43)
EBIT ($mm)
($4.09)
Net Income ($mm)
Employees
37
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2019
rev ($mm)
$308.08
EBITDA ($mm)
$19.62
EBIT ($mm)
$7.00
Net Income ($mm)
Employees
983
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
  • drill down
  • watch
Ticker: PACT
 
 
 
 
 
 
 
 
PacificNet Inc.
PacificNet Inc. is a leading provider of Customer Relationship Management (CRM), mobile Internet, e-commerce and gaming technology in China. PacificNet's clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in China.
year
2007
rev ($mm)
$18.99
EBITDA ($mm)
($9.83)
EBIT ($mm)
($10.58)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: US:CICN
 
 
 
 
 
 
 
 
Cicero, Inc.
Cicero, Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions for Global Fortune 500 and other companies and government organizations.
year
2009
rev ($mm)
$2.50
EBITDA ($mm)
($1.95)
EBIT ($mm)
($1.97)
Net Income ($mm)
Employees
25
  • drill down
  • watch
Ticker: NasdaqGS:VRNT
 
 
 
 
 
 
 
 
Verint Systems Inc.
Verint Systems Inc.
Verint is a leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Organizations in more than 180 countries count on intelligence from Verint solutions to make more informed, effective and timely decisions.
year
2019
rev ($mm)
$1,255.80
EBITDA ($mm)
$186.88
EBIT ($mm)
$129.50
Net Income ($mm)
$69.78
Employees
6200
  • drill down
  • watch
Ticker: ASX:OPN
 
 
 
 
 
 
 
 
OpenDNA
OpenDNA
The OpenDNA Group of companies provides fully integrated digital marketing and customer acquisition services focusing on driving online sales of products and services for its clients. OpenDNA provides personalized real-time, targeted marketing.
year
2018
rev ($mm)
$0.09
EBITDA ($mm)
($2.85)
EBIT ($mm)
($3.08)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: AIM:ECK
 
 
 
 
 
 
 
 
Eckoh Plc
Eckoh Plc
Eckoh is a global provider of secure payment products and customer service solutions, working with organizations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments.
year
2016
rev ($mm)
$29.47
EBITDA ($mm)
$6.90
EBIT ($mm)
$3.21
Net Income ($mm)
$2.54
Employees
136
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
  • watch