Like Sofica Group

closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
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announced 6/15/2022 via Company Press Release

Know IT AB, will acquire Miracle A/S

synopsis: Knowit AB, a Nordic consultancy firm that supports companies and organizations in their digital transformation, will acquire Miracle, an IT house in Denmark focused on providing fast, secure and cost-effective solutions to their customers. They offer services for design, development, integration and operation.
buyer: Know IT AB (OM:KNOW:$588.48)
Knowit is a Nordic consultancy firm that supports companies and organizations in their digital transformation. Knowit works with their clients and partners to develop innovative and sustainable digital solutions that drive business value. "
target: Miracle A/S
Miracle is an IT house focused on providing fast, secure and cost-effective solutions to their customers. Their services include design, development, integration and operation - either in the customers' existing environment, in the cloud or on mobile platforms. They are based in Denmark.
price ($mm)
$21*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/8/2022 via BNC Analysis

WorkNest, acquired HR Solutions (Consultancy), Ltd.

synopsis: WorkNest, the UK’s leading providers of outsourced employment law, HR and health & safety services, has acquired HR Solutions, a leading provider of HR and Health & Safety consulting services in the UK. HR Solutions provides services for HR support, employee benefits, payroll, health & safety compliance, and more.
buyer parent: Marlowe plc
buyer: WorkNest
WorkNest is the UK’s leading providers of outsourced employment law, HR and health & safety services. WorkNest helps employers proactively overcome their employment, safety and wellbeing challenges. They enable businesses to ensure regulatory compliance and achieve commercial objectives. "
target: HR Solutions (Consultancy), Ltd.
HR Solutions is a leading provider of HR and Health & Safety consulting services in the UK. HR Solutions provides expert outsourced consultancy to help businesses better manage their workforce. They offer services for HR support, employee benefits, payroll, health & safety compliance, and more.
price ($mm)
$7.62
rev ($mm)
$4
EBITDA ($mm)
$1
EV / rev
2.0x
EV / EBITDA
8.7x
announced 5/25/2022 via GlobeNewswire

Nortal AS, will acquire Skelia

synopsis: Multinational strategic change and technology company Nortal announced it is acquiring Skelia, an international leader in building cross-border IT and engineering organizations and affiliate companies in Eastern Europe.
buyer: Nortal AS
Nortal is an international high-end software development solutions provider in public and private sector. Their success is built on long-lasting relationships and delivering the best quality mission-critical solutions to their clients in selected industries across Europe, Middle East and Africa. "
target: Skelia
Skelia is an international leader in building cross-border IT and engineering organizations and affiliate companies in Eastern-Europe. Skelia was founded in 2008 and currently employs more than 350 people, mainly in Ukraine and Poland.
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closed 5/25/2022 via Company Press Release

Bain Capital Private Equity, acquired VXI Global Solutions, Inc.

synopsis: Bain Capital Private Equity, a leading global, value-added investor, has completed its acquisition of VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses around the world, from The Carlyle Group.
buyer parent: Bain Capital
buyer: Bain Capital Private Equity
Bain Capital Private Equity partners with management teams to provide strategic resources that build great companies and help them thrive. Bain Capital Private Equity’s team creates value for its portfolio companies through its global platform and depth of expertise in key vertical industries. "
target parent: Carlyle Group
target: VXI Global Solutions, Inc.
VXI is a customer experience company. VXI offers omnichannel customer care and growth services using technology and tools, including a unified communication platform and purpose-built productivity-enhancing applications that drive higher sales conversion, and related key metrics for its clients.
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closed 4/19/2022 via BusinessWire

Coretelligent, acquired Chateaux Software

synopsis: Coretelligent, a leading provider of comprehensive managed and co-managed white glove IT support, cybersecurity and cloud services, has acquired Chateaux, a leading provider of technology services and solutions, helping mid-market and enterprise-level organizations drive informed strategic decisions with real-time operational impact.
buyer parent: Norwest Equity Partners
buyer: Coretelligent
Coretelligent is a leading provider of comprehensive managed IT, security, and unified cloud management services, enabling organizations to seamlessly power and successfully grow their businesses. "
target: Chateaux Software
Chateaux is a leading provider of technology services and solutions, helping mid-market and enterprise-level organizations drive informed strategic decisions with real-time operational impact.
price ($mm)
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closed 4/14/2022 via PR Newswire

Renovus Capital, acquired Profitoptics

synopsis: Renovus Capital Partners, a Philadelphia-area based investment firm, has acquired ProfitOptics. Founded in 2008, ProfitOptics is a digital transformation company that leverages its proprietary software and custom product development capabilities to automate clients' manual workflows and help them achieve their business and profit targets.
buyer: Renovus Capital
Renovus Capital Partners is a private equity firm specializing in the Knowledge and Talent industries. The firm's current portfolio includes over 20 U.S.-based businesses specializing in educational technology, higher education, corporate training, healthcare services, and technology services. "
target: Profitoptics
ProfitOptics is a technology services company that uses proprietary software to deliver customized solutions to its global clients. The company's offerings include data and analytics, profit optimization, and enterprise application development and are supported by its on-shore and off-shore team.
price ($mm)
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closed 3/30/2022 via BNC Analysis

NCS Pte Ltd, acquired Arq Group Limited

synopsis: NCS has announced the acquisition of ARQ Group, as the Singaporean company, which is a Singtel subsidiary, continues its expansion into Australia. ARQ Group, formerly Melbourne IT, is Proudly Australian owned with a 25-year heritage of digital transformation. It is one of the largest fast-growing digital services providers in Australia.
buyer parent: Temasek Holdings
buyer: NCS Pte Ltd (S33:$0.00)
NCS is the #1 market leader in IT services in Singapore and Southeast Asia. They advance communities by partnering with governments and enterprises to harness technology. "
target parent: Quadrant Private Equity
target: Arq Group Limited (ASX: MLB:$134.30)
ARQ Group is Proudly Australian owned with a 25-year heritage of digital transformation. As one of the largest fast-growing digital services providers in Australia, ARQ has a strong client coverage and serves half of ASX’s top 20 companies across diverse sectors.
price ($mm)
$215
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/17/2022 via PR Newswire

CSS Corporation, purchased OnDemand Business from Directly

synopsis: CSS Corp, a global customer experience and technology services provider, announced acquiring Directly's OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support and customer service for the world's leading brands.
buyer parent: Partners Group Holding AG
buyer: CSS Corporation
CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice. "
seller: Directly
Directly's OnDemand business unit offers fast and empathetic technical support and customer service for the world's leading brands, with patented technology and a global network of product and technical experts in a flexible freelance model.
price ($mm)
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closed 3/16/2022 via BNC Analysis

WestBridge Fund Managers Limited, acquired Smart Capital Technology

synopsis: WestBridge is backing a management buyout of Smart Capital Technology, an innovative IT services organization. SCT’s flagship Inventory-as-a-Service (IaaS) solution offers technology infrastructure support on a global basis through a comprehensive IT engineering capability and operational network.
buyer: WestBridge Fund Managers Limited
WestBridge is a private equity firm that invests between £10m and £25m in established, profitable and ambitious UK SMEs with enterprise values of up to £50m. They back experienced management teams with defined growth plans that operate in niche market sectors. "
target: Smart Capital Technology
Smart Capital Technology (SCT) is an innovative IT services organization. SCT’s flagship Inventory-as-a-Service (IaaS) solution offers technology infrastructure support on a global basis through a comprehensive IT engineering capability and operational network.
price ($mm)
$22
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/16/2022 via Company Press Release

KPMG Australia, will acquire Rubicon Red

synopsis: KPMG Australia has signed an agreement to acquire the business of Brisbane-headquartered enterprise software integration and automation specialist, Rubicon Red. They offer services spanning the entire development lifecycle including Advisory and Implementation Services, Managed Services and Solution-as-a-Service.
buyer parent: KPMG International
buyer: KPMG Australia
Based in Australia, KPMG is a global network of professional firms providing Audit, Tax and Advisory services across a wide range of industries, Government and not for profit sectors. KPMG has a full range of services tailored to meet the needs of midsized, fast growing and family owned businesses. "
target: Rubicon Red
Rubicon Red is a boutique consulting provider, specializing in APIs and Integration, Intelligent Automation and Data Engineering. They offer services spanning the entire development lifecycle including Advisory and Implementation Services, Managed Services and Solution-as-a-Service.
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closed 3/16/2022 via PR Newswire

TMC Group, acquired IoTH

synopsis: High-tech consultancy company TMC is acquiring IoTH, an independent Romanian consulting company founded by industry professionals in 2016. They specialize in IT consulting, mechanical engineering, telecommunication, and outsourcing.
buyer: TMC Group
TMC is a high-tech consultancy company with 22 offices in twelve different countries and more than 1800 employees worldwide. TMC engineers provide research, development and high-tech services; from physics and software to nanotechnology and data science. "
target: IoTH
IoTH is an independent Romanian consulting company founded by industry professionals in 2016. They specialize in IT consulting, mechanical engineering, telecommunication, and outsourcing.
price ($mm)
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announced 3/7/2022 via BNC Analysis

NCS Pte Ltd, will acquire Dialog Pty Ltd.

synopsis: NCS, a subsidiary of Singapore Telecommunications Limited, entered into a sale and purchase agreement with Australia’s largest private IT services firm, The Dialog Group. Dialog is one of Australia's leading technology services organisations trading nationally from offices in Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Darwin.
buyer parent: Temasek Holdings
buyer: NCS Pte Ltd (S33:$0.00)
NCS is the #1 market leader in IT services in Singapore and Southeast Asia. They advance communities by partnering with governments and enterprises to harness technology. "
target: Dialog Pty Ltd.
Dialog Information Technology is one of Australia's leading technology services organisations trading nationally from offices in Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Darwin. Established in 1979, Dialog employs over 1,200 information technology specialists.
price ($mm)
$239
rev ($mm)
$130
EBITDA ($mm)
$17
EV / rev
1.8x
EV / EBITDA
14.2x
closed 4/13/2022 via BusinessWire

Apexon merged with InfoStretch Corporation,

synopsis: Apexon, a digital technology services and platform solutions company, and Infostretch Corporation, a pure-play digital engineering services firm, announced that they have completed their merger.
buyer parent: Goldman Sachs & Co.
buyer: InfoStretch Corporation
Infostretch is a pure-play digital engineering services firm focused on helping companies accelerate their digital initiatives from strategy and planning through execution. "
target: Apexon
Technosoft Corporation, doing business as Apexon, is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight.
price ($mm)
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closed 2/8/2022 via BNC Analysis

Aman Group, acquired HCCM Consulting

synopsis: The Israeli group Aman has bought Portuguese HCCM Consulting. HCCM Consulting, operating from Lisbon, is a Portugese information systems consulting company, created in 2017 as the result of a merger between two local consulting firms with 25 years of experience.
buyer: Aman Group
Based in Israel, Aman Group is a leading IT company, providing a broad range of services and solutions in Digital, Cyber security, Data, Software Dev, Knowledge Management Blockchain and more -technology and operations, combining unmatched experience and specialized skills. "
target: HCCM Consulting
HCCM Consulting, operating from Lisbon, is a Portugese information systems consulting company, created in 2017 as the result of a merger between two local consulting firms with 25 years of experience. The company specializes in the implementation of core solutions for large organization.
price ($mm)
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closed 2/7/2022 via BNC Analysis

FirstMeridian Business Services Pvt. Ltd., acquired Rlabs Enterprise Services Limited

synopsis: FirstMeridian Business Services Pvt Ltd, a human resource (HR) investment platform backed by private equity firm Samara Capital, Goldman Sachs and Janchor Partners, has bought India-based RLabs Enterprise Services Ltd, an IT (information technology) staffing and consulting firm.
buyer: FirstMeridian Business Services Pvt. Ltd.
FirstMeridian is a human resource (HR) investment platform backed by private equity firm Samara Capital, Goldman Sachs and Janchor Partners. Headquartered in Bangalore, FirstMeridian has the objective to build a premier HR platform that offers end-to-end Human Resources solutions. "
target: Rlabs Enterprise Services Limited
RLabs is an IT staffing and consulting firm with over 1,200 technology professionals deployed across its clientele in over 40 locations in India. RLabs is a value driven and professionally managed firm providing best in class staff augmentation, IT consulting and managed services solutions.
price ($mm)
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closed 2/2/2022 via PR Newswire

DecisionPoint Systems, Inc., acquired Advanced Mobile Group

synopsis: DecisionPoint Systems, Inc. announced the acquisition of Advanced Mobile Group, a leading provider of Mobile Workforce Solutions in North America serving organizations that require mobile computing, barcode scanning, voice directed picking, RFID solutions, label printing and media, wireless networking, and workforce automation.
buyer: DecisionPoint Systems, Inc. (OTCPK:DPSI:$67.76)
DecisionPoint is a leading provider and integrator of enterprise mobility and wireless applications solutions that delivers improved productivity and operational advantages to its clients by helping them move their business decision points closer to their customers. "
target: Advanced Mobile Group
Advanced Mobile Group is a leading provider of Mobile Workforce Solutions in North America serving organizations that require mobile computing, barcode scanning, voice directed picking, RFID solutions, label printing and media, wireless networking, and workforce automation.
price ($mm)
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closed 1/27/2022 via GlobeNewswire

Halborn, acquired Abyss Consulting

synopsis: Halborn, an elite blockchain cybersecurity firm advising clients such as Terra, Avalanche and THORChain, has announced the acquisition of Abyss Consulting, a Web3 automation and rapid prototyping dev shop.
buyer: Halborn
Halborn is an elite blockchain cybersecurity firm founded in 2019. They provide end-to-end cybersecurity services, from advanced penetration testing to performing security audits of Layer 1 blockchain protocols including Solana, Cosmos and Substrate. "
target: Abyss Consulting
Abyss Consulting is a Web3 automation and rapid prototyping dev shop. They also offer CTO as a service and advisory.
price ($mm)
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closed 1/14/2022 via BNC Analysis

FormPipe Software AB, acquired Alkemit

synopsis: Formpipe, a Swedish software company in the field of Enterprise Content Management, has acquired Alkemit AB, a leading IT company in Sweden with a focus on software development, system support and system management. Alkemit provides IT support and management, and offshore outsourcing services to clients all over the world.
buyer: FormPipe Software AB (OM:FPIP:$49.81)
FormPipe Software AB is a Swedish software company in the field of Enterprise Content Management (ECM). They develop ECM products for structuring information and supply them to major companies, authorities and organisations. "
target: Alkemit
Alkemit is a leading IT company in Sweden with a focus on software development, system support and system management. Alkemit helps businesses to solve their problems with modern technology. They provide IT support and management, and offshore outsourcing services to clients all over the world.
price ($mm)
$3.64
rev ($mm)
$3
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 1/6/2022 via Company Press Release

Octo Consulting Group, acquired B3 Group

synopsis: Octo, the premier pure-play IT modernization provider for the Federal Government, has acquired B3 Group, Inc. (B3), a provider of enterprise-level application modernization leveraging low-code/no-code software and platforms such as Salesforce, Microsoft Power Platform, Pega, and ServiceNow.
buyer parent: Arlington Capital Partners
buyer: Octo Consulting Group
Octo is a technology firm dedicated to solving the Federal Government’s most complex challenges, enabling agencies to jump the technology curve. Octo creates lasting change through best practices that help agencies implement and integrate at-scale next-generation technology and innovation. "
target: B3 Group
B3 is an IT transformation firm specializing in digital services and technology solutions that impact the lives of veterans. B3 manages large-scale digital transformation platforms and provides services facilitated through its technology partnerships.
price ($mm)
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closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
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closed 11/8/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Motif, Inc.

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement, and growth solutions, announced the majority acquisition of Motif, one of the world's top 100 outsourcing service providers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target: Motif, Inc.
Motif, Inc. is one of the world's top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail, travel, financial services and affiliate marketing verticals.
price ($mm)
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closed 4/5/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Connextions

synopsis: TeleTech Holdings, Inc., a provider of customer experience, engagement, and growth solutions, announced that it has acquired Connextions, Inc. Through its proprietary technology-enabled services platform, Connextions delivers member acquisition, retention and engagement services to healthcare plans, providers and pharmacy benefits managers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target parent: UnitedHealth Group
target: Connextions
Connextions, Inc., a health services company with 17 years of experience, is dedicated to helping healthcare plans, providers and PBMs build strong relationships with consumers throughout their member journey.
price ($mm)
$80
rev ($mm)
$115
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 11/9/2016 via PR Newswire

TeleTech Holdings, Inc., acquired Atelka Enterprise Inc

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement and growth solutions, announced that it has closed the acquisition of Canada-based customer experience provider, Atelka. Under the terms of the agreement, Atelka will become part of TeleTech's Customer Management Services (CMS) segment.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target parent: Kilmer Group
target: Atelka Enterprise Inc
Founded in 2003, Atelka Enterprise Inc. is a leading Canada-based customer contact management provider that offers comprehensive multilingual omni-channel contact solutions in addition to a complete line of business process outsourcing (BPO) services.
price ($mm)
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closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
price ($mm)
rev ($mm)
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closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
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closed 7/31/2013 via

Revana, acquired WebMetro

synopsis: WebMetro, a leading digital marketing agency, announced that it has signed an agreement to be acquired by TeleTech Holdings, Inc. and become a key part of TeleTech's Customer Growth Services division, Revana. WebMetro is one of the largest and fastest-growing U.S. search marketing agencies.
buyer parent: TeleTech Holdings, Inc.
buyer: Revana
Revana helps top brands navigate and profit from change. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management, and retention. "
target: WebMetro
Founded in 1995, WebMetro is one of the largest and fastest-growing U.S. search marketing agencies. Competitive brands engage WebMetro to create and implement successful integrated marketing strategies for increasing online market share, lowering acquisition costs, and penetrating new markets.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/10/2013 via BusinessWire

TeleTech Holdings, Inc., acquired Technology Solutions Group, Inc.

synopsis: TeleTech announced the acquisition of Technology Solutions Group, Inc., a provider of customer-focused communication solutions. The company designs, delivers and manages world-class communication solutions for both large enterprises and small and medium businesses across numerous industries, with a strong presence in the healthcare vertical.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Technology Solutions Group, Inc.
Technology Solutions Group delivers world-class customer-focused communication solutions. The company brings deep expertise in consulting and systems integration along with the ongoing management of large, complex, multi-channel data, telephony and converged IP-based environments.
price ($mm)
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closed 2/29/2012 via BusinessWire

TeleTech Holdings, Inc., acquired iKnowtion

synopsis: TeleTech Holdings, Inc., a leading global provider of technology-enabled customer engagement and experience solutions announced the expansion of its offerings with the acquisition of iKnowtion, a marketing analytics firm that helps Fortune 1000 companies harness the power of big data and turn it into a strategic asset.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: iKnowtion
Knowtion is a marketing analytics consulting firm that helps Fortune 1000 companies optimize the impact of marketing expenditures from demand generation to customer development and resource effectiveness.
price ($mm)
$1.00*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2011 via BusinessWire

TeleTech Holdings, Inc., purchased Integrated Contact Solutions Business Unit from eLoyalty Corporation

synopsis: TeleTech Holdings, Inc. has announced that it has closed the acquisition of the Integrated Contact Solutions (ICS) business unit and associated assets, including intellectual property, of eLoyalty Corporation. ICS has been designing and implementing Customer Interaction Solutions since 1990.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
seller: eLoyalty Corporation
eLoyalty's Integrated Contact Solutions (ICS) has been designing and implementing Customer Interaction Solutions since 1990. ICS teams combine comprehensive services and industry-leading hardware and software to deliver best-in-class solutions that transform the customer experience.
price ($mm)[EV]
$38 [$64]
rev ($mm)
$60
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 10/1/2007 via BusinessWire

Aspen Marketing Services, acquired Newgen Results Corporation

synopsis: Aspen Marketing Services, the nation’s largest privately-held marketing services agency, today announced its acquisition of the operating assets of Newgen Results Corporation, a nationwide provider of integrated, multi-channel CRM solutions for automobile dealerships and manufacturers.
buyer: Aspen Marketing Services
Aspen Marketing Services offers an extensive array of integrated, best-in-class services including Direct Marketing, Consumer Promotions and Premiums, Event Marketing, Public Relations, Digital Marketing and Database Analytics. "
target parent: TeleTech Holdings, Inc.
target: Newgen Results Corporation
Newgen Results Corporation provides dealerships with a complete suite of CRM tools. Our proprietary CRM technology houses vehicle data for 90 million consumers, sends out over 40 million letters, and places 40 million telephone calls annually.
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closed 6/30/2006 via PR Newswire

TeleTech Holdings, Inc., acquired Direct Alliance Corporation

synopsis: TeleTech Holdings, Inc., a leading global business process outsourcing provider, announced it has completed the acquisition of Direct Alliance Corporation, a wholly-owned subsidiary of Insight Enterprises, Inc., a leading provider of information technology solutions.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front-to-back office outsourced solutions including customer management, transaction-based processing, and database marketing services. "
target parent: Insight Enterprises, Inc.
target: Direct Alliance Corporation
Direct Alliance creates custom business process outsourcing solutions for clients who sell their products either directly or through channel sales partners.
price ($mm)
$47
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
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closed 8/26/2020 via BNC Analysis

Primary Hosting, acquired Mobile Agent Now

synopsis: Primary Hosting, a cloud brokerage platform, has acquired Mobile Agent Now, a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
buyer: Primary Hosting
Primary Hosting is a cloud brokerage platform. Using their network of over 350+ carriers and suppliers, Primary Hosting’s platform enables businesses to find the right vendors, suppliers and carriers that meet their needs. The platform covers cloud hosting, telephony, marketing, and more. "
target: Mobile Agent Now
Mobile Agent Now is a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/31/2013 via BusinessWire

Netformx, will acquire VARcompliance, LLC

synopsis: Netformx®, the leader in collaborative requirements-to-order solutions, has signed a definitive agreement to acquire VARcompliance, LLC, the leading provider of automated vendor certification and incentive reward tracking, monitoring and management solutions.
buyer: Netformx
NetFormx offers computer-based tools for the design, sale, and support of voice and data networks. Its primary product is DesignXpert, which is a central repository of information about network equipment, specifications, and pricing information available from multiple vendors. "
target: VARcompliance, LLC
VARcompliance is a BPO utilizing a SaaS platform exclusively servicing the Value Added Reseller and Solution Provider marketplace – adding significant dollars to the bottom line through targeted incentive program optimization, reward tracking and automated certification compliance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/28/2018 via Company Press Release

BoomTown, acquired Real Contact, LLC

synopsis: BoomTown, the leading sales and marketing platform for real estate professionals, is excited to announce the acquisition of Real Contact, a lead qualification service provider. Real Contact helps real estate agents and teams quickly respond to and engage with leads through their text messaging lead response services.
buyer: BoomTown
BoomTown exists to make real estate agents successful. 40k+ of the industry’s top professionals trust BoomTown to grow their real estate business with easy-to-use technology that creates opportunities and turns them into closings. "
target: Real Contact, LLC
Real Contact is a lead qualification service provider. Real Contact helps agents and teams quickly respond to and engage with leads through their text messaging lead response services. Run by real people who act as a branded extension of a real estate agent,
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/18/2016 via BusinessWire

Veronis Suhler Stevenson, purchased a minority stake in Connexion Point

synopsis: VSS, a private investment firm focused on the information, tech-enabled business services, healthcare IT, and education industries, announced its investment in Connexion Point, LLC. Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry.
buyer: Veronis Suhler Stevenson
Veronis Suhler Stevenson (VSS) is a leading private investment firm that invests in the information, business services, healthcare IT, education, media and marketing services industries in North America and Europe. "
target: Connexion Point
Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry. Connexion Point facilitates communication, throughout the lifecycle of the consumer, that connects the healthcare industry to their consumer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via PR Newswire

BV Investment Partners, acquired Intelliteach

synopsis: BV Investment Partners, a middle-market private equity firm focused on the business services, software and IT services sectors, announced that it has partnered with management to acquire Intelliteach, a leading, global provider of tech enabled, business process outsourcing solutions for law and accounting firms.
buyer: BV Investment Partners
BV Investment Partners is currently investing its ninth private equity fund. The firm is one of the oldest and most experienced sector-focused private equity firms in North America. The company actively targets investments in the business services and information technology services industries. "
target parent: Dominus Capital, L.P.
target: Intelliteach
Intelliteach is a leading global provider of intelligent outsourcing solutions to more than 300 firms in the legal and accounting markets. They provide secure, scalable solutions by best in class technology platforms and their multi service solutions help to position law firms for financial success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2022 via BusinessWire

Fusion BPO Services, acquired Boomsourcing

synopsis: Fusion has acquired Boomsourcing, a full-service outsourcing solution provider headquartered in Lehi, Utah. Established in 2007, Boomsourcing makes scaling easy and cost-effective for its clients with its onshore, nearshore, and offshore resources in the USA, Mexico and the Philippines.
buyer: Fusion BPO Services
Fusion is one of the fastest-growing global BPOs, offering voice and non-voice customer engagement and data marketing services for over 33 years "
target: Boomsourcing
Boomsourcing is a full-service outsourcing solution provider headquartered in Lehi, Utah, USA. Established in 2007, Boomsourcing makes scaling easy and cost-effective for its clients with its onshore, nearshore, and offshore resources in the USA, Mexico and the Philippines.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via BusinessWire

Valor Global, acquired DRS Services USA, Inc.

synopsis: Valor Global has acquired DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions. The acquisition of DRS Services will significantly expand Valor Global’s current healthcare customer-experience solutions.
buyer: Valor Global
Valor Global is a provider of customer care call center solutions to leading brands around the globe. The company delivers a variety of solutions, including customer care, retention, and account management, as well as cost effective, robust 24/7, bilingual, onshore, and offshore support models. "
target: DRS Services USA, Inc.
DRS Services (DRS) is a leading provider of appointment-scheduling services, helping organizations in a variety of industries. DRS offers a wide range of services, including Customer Service, Scheduling Services, Customer Survey Services, and Appointment Setting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/25/2022 via Company Press Release

Bain Capital Private Equity, acquired VXI Global Solutions, Inc.

synopsis: Bain Capital Private Equity, a leading global, value-added investor, has completed its acquisition of VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses around the world, from The Carlyle Group.
buyer parent: Bain Capital
buyer: Bain Capital Private Equity
Bain Capital Private Equity partners with management teams to provide strategic resources that build great companies and help them thrive. Bain Capital Private Equity’s team creates value for its portfolio companies through its global platform and depth of expertise in key vertical industries. "
target parent: Carlyle Group
target: VXI Global Solutions, Inc.
VXI is a customer experience company. VXI offers omnichannel customer care and growth services using technology and tools, including a unified communication platform and purpose-built productivity-enhancing applications that drive higher sales conversion, and related key metrics for its clients.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/17/2022 via PR Newswire

CSS Corporation, purchased OnDemand Business from Directly

synopsis: CSS Corp, a global customer experience and technology services provider, announced acquiring Directly's OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support and customer service for the world's leading brands.
buyer parent: Partners Group Holding AG
buyer: CSS Corporation
CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice. "
seller: Directly
Directly's OnDemand business unit offers fast and empathetic technical support and customer service for the world's leading brands, with patented technology and a global network of product and technical experts in a flexible freelance model.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2021 via GlobeNewswire

ChrysCapital, acquired Results CX

synopsis: ChrysCapital, a leading India-based private equity advisory firm with a successful track record of investing in technology services, financial services, pharma and consumer services, has acquired ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, from One Equity Partners.
buyer: ChrysCapital
Founded in 1999, ChrysCapital is one of the largest and most successful India-based investment advisory firms. The firm has raised $4 billion across eight funds which are consistently ranked in the top decile of global private equity funds of similar vintage. "
target parent: One Equity Partners
target: Results CX
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. The company designs, builds, and delivers digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Emerge BPO Inc.

Sykes Enterprises Inc.

Anana Ltd

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Conectart s.r.o

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Geography
Matching Companies
Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
year
2022
rev ($mm)
$53,736.36
EBITDA ($mm)
$10,166.11
EBIT ($mm)
$8,242.20
Net Income ($mm)
Employees
0
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Ticker: ENXTPA:CAP
 
 
 
 
 
 
 
 
Capgemini
Capgemini
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services with more than 145,000 people in over 40 countries. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want.
year
2021
rev ($mm)
$19,499.62
EBITDA ($mm)
$2,582.41
EBIT ($mm)
$2,202.30
Net Income ($mm)
$1,242.35
Employees
324684
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Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
2021
rev ($mm)
$17,914.00
EBITDA ($mm)
$3,153.00
EBIT ($mm)
$2,601.00
Net Income ($mm)
$1,877.00
Employees
318400
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Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2021
rev ($mm)
$15,367.00
EBITDA ($mm)
$4,003.50
EBIT ($mm)
$3,494.80
Net Income ($mm)
$2,696.90
Employees
56000
  • drill down
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Ticker: NSEI:INFY
 
 
 
 
 
 
 
 
Infosys Limited
Infosys Limited
Infosys is a global leader in consulting, technology, and outsourcing solutions. Infosys enables clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve.
year
2021
rev ($mm)
$13,561.00
EBITDA ($mm)
$3,682.00
EBIT ($mm)
$3,327.00
Net Income ($mm)
$2,613.00
Employees
292067
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Ticker: NYSE:AON
 
 
 
 
 
 
 
 
Aon plc
Aon plc
Aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
year
2022
rev ($mm)
$12,193.00
EBITDA ($mm)
$2,579.00
EBIT ($mm)
$2,253.00
Net Income ($mm)
Employees
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Ticker: NSEI:HCLTECH
 
 
 
 
 
 
 
 
HCL Technologies Limited
HCL Technologies Limited
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor based computer in 1978 well before its global peers.
year
2022
rev ($mm)
$11,481.00
EBITDA ($mm)
$2,660.00
EBIT ($mm)
$2,170.00
Net Income ($mm)
$1,807.00
Employees
168977
  • drill down
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Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
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Ticker: TSE:4307
 
 
 
 
 
 
 
 
Nomura Research Institute, Ltd.
Nomura Research Institute, Ltd.
Nomura Research Institute (NRI) is an independent, global IT solutions and consulting services provider. Leveraging NRI's global consulting business, NRI is able to provide innovative IT solutions for investment banks, asset managers, banks, insurance providers, retailers and distributors.
year
2021
rev ($mm)
$5,057.92
EBITDA ($mm)
$1,259.08
EBIT ($mm)
$856.23
Net Income ($mm)
$556.30
Employees
13430
  • drill down
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Ticker: ENXTPA:SOP
 
 
 
 
 
 
 
 
Sopra Steria
Sopra Steria
Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development and business process services.
year
2019
rev ($mm)
$5,053.57
EBITDA ($mm)
$443.58
EBIT ($mm)
$338.39
Net Income ($mm)
$182.70
Employees
44719
  • drill down
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Ticker: JSE:DTC
 
 
 
 
 
 
 
 
Datatec Limited
Datatec Limited
Datatec is a global ICT solutions and services group with revenues of over US$ 5 billion, more than 7,500 employees worldwide and operations in over 50 countries. The Group operates in three principal areas of the ICT industry: Technology, Integration and Consulting.
year
2019
rev ($mm)
$4,332.38
EBITDA ($mm)
$102.34
EBIT ($mm)
$66.23
Net Income ($mm)
$13.13
Employees
10130
  • drill down
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Ticker: OB:ATEA
 
 
 
 
 
 
 
 
Atea ASA
Atea ASA
Atea is the leading Nordic and Baltic supplier of IT infrastructure. Atea is present in Norway, Sweden, Denmark, Finland, Lithuania, Latvia and Estonia. Atea delivers IT products from leading vendors and assist its customers with specialist competencies within IT infrastructure services.
year
2019
rev ($mm)
$3,934.76
EBITDA ($mm)
$106.11
EBIT ($mm)
$76.84
Net Income ($mm)
$51.85
Employees
7419
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Ticker: BME:IDR
 
 
 
 
 
 
 
 
Indra Sistemas, S.A.
Indra Sistemas, S.A.
Indra is one of the main global consulting and technology companies and the technology partner for core business operations of its clients businesses throughout the world. Indra is a world leader in the development of comprehensive technological solutions.
year
2019
rev ($mm)
$3,577.74
EBITDA ($mm)
$233.15
EBIT ($mm)
$226.34
Net Income ($mm)
$127.98
Employees
47333
  • drill down
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Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
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Ticker: 7066.T
 
 
 
 
 
 
 
 
Peers Co., Ltd.
Peers Co., Ltd.
Peers is a leading consulting firm in Japan. Peers helps businesses to grow and provide better services. They offer solutions and services for digital transformation, work style innovation, organization consulting, sales promotion, and remote work.
year
2022
rev ($mm)
$3,188.57
EBITDA ($mm)
$12.68
EBIT ($mm)
($0.87)
Net Income ($mm)
Employees
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Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
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Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
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Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
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Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
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Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
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Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
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Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
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Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
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Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
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Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
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Ticker: SET:BE8
 
 
 
 
 
 
 
 
Beryl 8 Plus
Beryl 8 Plus
Beryl 8 Plus (BE8) is a leading end-to-end technology consulting company based in Thailand. BE8 specializes in intelligent cloud-based solutions that drives business success across a wide range of industries. They offer solutions for CRM, big data & AI, managed services, and more.
year
2021
rev ($mm)
$10.97
EBITDA ($mm)
$2.52
EBIT ($mm)
$2.44
Net Income ($mm)
$2.38
Employees
0
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Ticker: ENXTAM:MAJ
 
 
 
 
 
 
 
 
Majorel
Majorel
Luxembourg-based Majorel designs, delivers, and differentiates customer experience on behalf of some of the world’s most respected brands. It provides classic customer communication as well as digital solutions, such as social media and online communications, automated interaction and AI, and more.
year
2021
rev ($mm)
$1,912.60
EBITDA ($mm)
$150.94
EBIT ($mm)
$109.77
Net Income ($mm)
$84.44
Employees
69000
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Ticker: TASK
 
 
 
 
 
 
 
 
TaskUs
TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands.
year
2021
rev ($mm)
$760.70
EBITDA ($mm)
$140.45
EBIT ($mm)
$92.57
Net Income ($mm)
Employees
40100
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Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
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