Like rogenSi

closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
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closed 6/15/2021 via Company Press Release

Prosus N.V., acquired GoodHabitz B.V.

synopsis: Prosus N.V., a global consumer internet group, has acquired a majority stake in GoodHabitz B.V., a European provider of online training for businesses. Headquartered in the Netherlands, GoodHabitz provides enterprise clients with a broad range of cost-effective soft skills, such as leadership and management skills and digital learning content.
buyer: Prosus N.V. (ENXTAM:PRX:$4,086.00)
Prosus is a global consumer internet group and one of the largest technology investors in the world. Operating and investing globally in markets with long-term growth potential, Prosus builds leading consumer internet companies that empower people and enrich communities. "
target: GoodHabitz B.V.
Based in the Netherlands, GoodHabitz provides enterprise clients with a broad range of cost-effective soft-skills, such as leadership and management skills and digital learning content relevant to their entire employee base. The company offers 150 courses that are available across eight languages.
price ($mm)
$257
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closed 5/20/2020 via BNC Analysis

Saleslevers, acquired Quota Sales Ltd.

synopsis: UK-based SalesLevers, a sales performance management company, has acquired the assets of Quota Sales, a sales gamification training company. Headquartered in Leeds, Quota Sales provides gamified-based learning to help sales teams become more productive.
buyer: Saleslevers
UK-based SalesLevers transforms sales performance for companies. Through an integrated approach spanning diagnostics and development to reinforcement and recalibration, SalesLevers is known for delivering real results and consistently creating value for clients across the world. "
target: Quota Sales Ltd.
Quota Sales is a Leeds based training company that provides gamified-based learning to help sales teams become more productive. The Quota Sales Training System offers an interactive and competitive experience that teaches salespeople about business-to-business and business-to-consumer sales cycles.
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closed 4/29/2020 via PR Newswire

Experience Ignite, Inc. merged with sr4 Partners LLC,

synopsis: Ignite, a leadership development company, has merged with sr4 Partners, a local organizational health consultancy. The Ignite Community by sr4 will continue to provide members with opportunities to develop as leaders, connect with peers, and personalize their learning journey through a more robust calendar of workshops and training experiences.
buyer: sr4 Partners LLC
sr4 Partners is a local organizational health consultancy that helps improve performance through healthier leaders, more cohesive teams, thriving cultures, and an inclusive approach to change. The company develops high-performing leaders and teams through partnerships, coaching, and more. "
target: Experience Ignite, Inc.
Ignite is a diverse and dynamic leadership community. The company develops early to mid-level leaders through weekly training experiences that cultivate character, mindfulness, compassion, and competence to lead in an evolving workplace.
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closed 2/26/2020 via Company Press Release

Cegos, acquired Crescimentum

synopsis: The Cegos Group, a worldwide leader in training and development, has acquired a majority stake in Crescimentum, Brazil’s leading leadership training provider. Crescimentum aims to make a better world by transforming people into extraordinary leaders. They offer quality training programmes for all levels of leadership.
buyer: Cegos
Cegos is a worldwide leader in training and development. Cegos offers a catalog of 1,200 training courses that covers all areas of management and skills development, including HR, leadership, marketing, sales, and more. The group trains 250,000 people each year in 50 countries. "
target: Crescimentum
Crescimentum is Brazil’s leading leadership training provider. Crescimentum aims to make a better world by transforming people into extraordinary leaders and companies into more sustainable and humane organizations. They offer quality training programmes for all levels of leadership.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 12/3/2019 via BusinessWire

PSI Services LLC, acquired Caliper

synopsis: PSI Services LLC, a global workforce solutions provider, announced its acquisition of Caliper, a leading talent assessment company that, for over 60 years, has been using data and scientifically validated instruments to provide deep insights into sales effectiveness.
buyer parent: Waud Capital Partners, LLC
buyer: PSI Services LLC
PSI Services LLC (PSI) is a global workforce solutions provider that combines science, technology, and expertise to enable opportunities for professional growth, talent enhancement, and retention. PSI offers a comprehensive solutions approach from test development to delivery to results processing. "
target: Caliper
Caliper, a talent management solutions company, leverages decades of data and validated assessment results to provide deep insights into employee and candidate potential, predict job performance, and uncover developmental opportunities for the workforce.
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closed 11/27/2019 via BNC Analysis

Sales Performance International, acquired The Richardson Group

synopsis: Kartesia has acquired Richardson, a global sales training leader headquartered in Philadelphia, PA, which will merge with Kartesia's existing portfolio company, Sales Performance International (SPI). Richardson is widely recognized for its excellence in driving superior sales skill improvement with its Consultative Selling approach.
buyer parent: Kartesia Advisor LLP
buyer: Sales Performance International
Sales Performance International is the proprietary owner of the Solution Selling® sales process and methodology. Solution Selling® and its related methodologies deliver a step-by-step approach that teaches sales professionals not only what to do, but how to change the way they sell. "
target parent: ClearLight Partners, LLC
target: The Richardson Group
Richardson is widely recognized for its excellence in driving superior sales skill improvement with its Consultative Selling approach and Connected Selling Curriculum™. The curriculum is delivered via a blended learning approach with Richardson Accelerate™, the company's digital learning platform.
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closed 8/22/2019 via BNC Analysis

C6 Bank, acquired Idea9

synopsis: C6 Bank, a Brazilian digital bank, has acquired the Sao Paulo based startup IDEA9, a Corporate Education Platform focused on personal finance, leadership, and management. With the acquisition, C6 aims to intensify the training of its consultants, especially those focused on selling financial products to small and medium enterprises.
buyer: C6 Bank
Brazil-based C6 Bank is a digital bank without physical branches aiming to change people's experience with financial services by offering unique services and advantages. C6 uses cards with Contactless technology to allow transactions without inserting a card into a machine or entering a password. "
target: Idea9
Brazil-based IDEA9 is a modern and dynamic Corporate Education Platform, ideal for those who want to improve, expand their knowledge or develop new skills and competences. IDEA9 focuses on personal finance, leadership, and management.
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announced 8/21/2019 via PR Newswire

Evans Incorporated, will acquire Global Coaches Network

synopsis: Evans Incorporated, a boutique management consulting firm that partners with organizations through transformative change, has acquired Global Coaches Network, a pioneer in the field of global leadership coaching that is proud to have helped organizations and their leaders thrive while navigating the complex world of business.
buyer: Evans Incorporated
Evans is a boutique management consulting firm that partners with organizations through transformative change. Evans specializes in helping leaders of organizations develop their teams, explore new technologies to implement solutions that provide ROI—Real Operational Impact®. "
target: Global Coaches Network
Global Coaches Network, a pioneer in the field of global leadership coaching, is proud to have helped organizations and their leaders thrive while navigating the complex world of business. GCN provides coaches with a unique perspective to help leaders grow potential and lead their teams.
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closed 7/31/2019 via BNC Analysis

Editions Lefebvre Sarrut SA, acquired Docendi

synopsis: The Lefebvre Sarrut group, a French leader in the legal and tax knowledge market, strengthens its offer in the training sector with a new acquisition of Docendi, a French company that offers its customers a pedagogical formula that combines face-to-face and digital support for soft-skills training.
buyer: Editions Lefebvre Sarrut SA
Editions Lefebvre Sarrut is a French group that provides professional publishing and training to legal and tax professionals. Their training entities are composed of 150 employees, trainers, computer staff, commercial, marketing and support teams. "
target: Docendi
Headquartered in France, Docendi offers its customers a pedagogical formula that combines face-to-face and digital support for soft-skills training. The aim of the company is to develop a tailor-made offer, a work-based training approach and a certifying training offer for customers.
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closed 3/27/2019 via BusinessWire

Winning by Design, acquired Customer Growth Advisors

synopsis: Winning by Design has acquired Customer Growth Advisors, a company that specializes in building and optimizing customer success enablement programs, customer advocacy programs, customer success organizational designs, and in creating cross-functional team alignment.
buyer: Winning by Design
Winning by Design is the premier provider of strategy consulting and coaching programs for SaaS sales and high-velocity sales organizations. Winning By Design has over 150 SaaS sales clients. "
target: Customer Growth Advisors
Customer Growth Advisors specializes in building and optimizing customer success enablement programs, customer advocacy programs, customer success organizational designs, and in creating cross-functional team alignment. Its customers include Cisco, Indio Technologies and Percolate.
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closed 2/27/2019 via BNC Analysis

Transformação Digital, acquired VendasB2B

synopsis: Transformação Digital, a company that offers training in digital transformation and UX design, has acquired Vendas B2B. The Vendas B2B Summit is the biggest sales event held in Brazil. Vendas B2B Academy offers courses in sales topics. Both companies are based in Brazil.
buyer: Transformação Digital
Transformação Digital offers training in digital transformation and UX design. They offer insight into the reasoning behind web design and how it can win a customer. They are based in Brazil. "
target: VendasB2B
Vendas B2B offers the Vendas B2B Summit and the Vendas B2B Academy. The Vendas B2B Summit is the biggest sales event held in Brazil. Vendas B2B Academy offers courses in sales topics.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/13/2018 via GlobeNewswire

ValueSelling Associates, acquired Value Prime Solutions

synopsis: ValueSelling Associates, Inc., a leading global sales training company, announced that it has acquired Value Prime Solutions, a top provider of its ValueSelling Framework and an award-winning sales training and marketing enablement company.
buyer: ValueSelling Associates
ValueSelling Associates, a leading global sales training company, offers a practical methodology for selling on value, not price. The ValueSelling Framework simplifies the complex B2B sale, and the Vortex Prospecting program increases connections and conversations to the revenue pipeline. "
target: Value Prime Solutions
Value Prime Solutions is an award-winning sales training and marketing enablement company and top provider of the ValueSelling Framework and Vortex Prospecting. They focus on enabling revenue executives in accelerating their sales results and beating their targets.
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closed 9/6/2018 via PE Hub

Marlin Equity Partners, acquired Challenger Inc.

synopsis: Marlin Equity Partners is pleased to announce that it has acquired the Challenger from Gartner, Inc. Challenger offers a suite of professional skills development, intelligence and workflow solutions that are underpinned by the world-renowned, research-based Challenger™ and Effortless Experience™ sales and marketing methodologies.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Gartner, Inc.
target: Challenger Inc.
Challenger is a leading global performance improvement platform that delivers a comprehensive portfolio of solutions focused on sales and marketing and customer service training through in-person workshops, eLearning and workflow tools, diagnostic and assessment offerings and more.
price ($mm)
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closed 8/15/2018 via Company Press Release

Plusoft Informática SA, acquired Edusense Educação LTDA

synopsis: Plusoft, the largest Brazilian provider of CRM and digital relationship solutions, has acquired Edusense, a Brazilian edtech company that provides online courses focused on the B2B and B2C markets. Edusense offers over 100 fully interactive and gamified courses that are designed to help develop soft skills.
buyer: Plusoft Informática SA
Founded in 1988, Plusoft is the largest Brazilian provider of CRM and digital relationship solutions. Plusoft's omni-channel solution allows businesses to access all information in one place to provide an uninterrupted relationship experience. "
target: Edusense Educação LTDA
Edusense is a Brazilian edtech company that provides online courses focused on the B2B and B2C markets. Edusense offers over 100 fully interactive and gamified courses that are designed to help develop soft skills.
price ($mm)
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closed 8/2/2018 via BNC Analysis

Outreach, acquired Sales Hacker

synopsis: Outreach, the leading Customer Engagement Platform, has acquired Sales Hacker, a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
buyer: Outreach
Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. "
target: Sales Hacker
Sales Hacker is a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
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closed 4/18/2018 via PR Newswire

Simplify Compliance, acquired Bluepoint Leadership Development

synopsis: Simplify Compliance, a portfolio company of Leeds Equity Partners, announced the acquisition of Bluepoint Leadership Development, a provider of leadership training and content. Based in Ohio, Bluepoint provides leadership training through in-person workshops and coaching solutions to a blue-chip customer base in the U.S. and internationally.
buyer parent: Leeds Equity Partners
buyer: Simplify Compliance
Simplify Compliance is a leading provider of learning, events and memberships, and information and workflow solutions to the human capital management, healthcare, financial services and communications end markets. Simplify Compliance was formed by Leeds Equity and Dan Oswald in 2016. "
target: Bluepoint Leadership Development
Bluepoint Leadership Development, Inc. is a provider of leadership training and content. Based in Ohio, Bluepoint provides leadership training through in-person workshops and coaching solutions to a blue-chip customer base in the U.S. and internationally.
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closed 6/13/2017 via PR Newswire

RED BEAR Negotiation Company, acquired BayGroup International

synopsis: RED BEAR Negotiation Company, the global leader in supplier negotiation training, announced that it has acquired BayGroup International supplier training content, a recognized negotiation and execution skills training company.
buyer: RED BEAR Negotiation Company
RED BEAR Negotiation Company is a global performance improvement firm dedicated to maximizing the profitability of the agreements negotiated with suppliers, customers, partners, and colleagues. "
target parent: Sentinel Capital Partners
target: BayGroup International
BayGroup International is a global performance improvement firm that helps corporate leaders achieve critical sales performance, profit improvement, cost containment, and team effectiveness goals quickly, with high impact.
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closed 5/22/2017 via PR Newswire

International Institute for Learning, acquired Orbital Training and Consulting

synopsis: Global training provider International Institute for Learning, Inc. (IIL) announced that it has acquired Orbital Training and Consulting, a company that provides high-impact corporate learning solutions focusing on Lean Thinking, Six Sigma, business process improvement, Project Management, Agile, PMO and soft skills.
buyer: International Institute for Learning
International Institute for Learning ("IIL") is a global leader in training, consulting, coaching and customized course development, and is proud to be the educational provider of choice for thousands of global companies -- in more than 150 countries and for over 25 years. "
target: Orbital Training and Consulting
Orbital provides high-impact corporate learning solutions focusing on Lean Thinking, Six Sigma, business process improvement, Project Management, Agile, PMO and soft skills. Orbital is an accredited/approved center for the Institute for Leadership and Management.
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closed 12/16/2015 via PR Newswire

Multi-Health Systems Inc., acquired Discovery Learning Inc.

synopsis: Multi-Health Systems Inc., an international leading publisher of scientifically validated assessments, announced the acquisition of leadership development company, Discovery Learning Inc. Discovery Learning provides leadership, organizational development products and training to some of the world's largest and most well-known organizations.
buyer: Multi-Health Systems Inc.
Multi-Health Systems Inc. (MHS), a leading publisher of scientifically validated assessments, serves clients in corporate, clinical, educational, public safety, government, military, pharmaceutical, and research settings. MHS is dedicated to strong product growth, and an optimal user experience. "
target: Discovery Learning Inc.
Discovery Learning, Inc., a leadership development company in Greensboro, North Carolina, provides leadership, organizational development products and training to some of the world's largest and most well-known organizations including CitiGroup and the Center for Creative Leadership.
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closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
price ($mm)
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closed 11/8/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Motif, Inc.

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement, and growth solutions, announced the majority acquisition of Motif, one of the world's top 100 outsourcing service providers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target: Motif, Inc.
Motif, Inc. is one of the world's top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail, travel, financial services and affiliate marketing verticals.
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closed 4/5/2017 via PR Newswire

TeleTech Holdings, Inc., acquired Connextions

synopsis: TeleTech Holdings, Inc., a provider of customer experience, engagement, and growth solutions, announced that it has acquired Connextions, Inc. Through its proprietary technology-enabled services platform, Connextions delivers member acquisition, retention and engagement services to healthcare plans, providers and pharmacy benefits managers.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. "
target parent: UnitedHealth Group
target: Connextions
Connextions, Inc., a health services company with 17 years of experience, is dedicated to helping healthcare plans, providers and PBMs build strong relationships with consumers throughout their member journey.
price ($mm)
$80
rev ($mm)
$115
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 11/9/2016 via PR Newswire

TeleTech Holdings, Inc., acquired Atelka Enterprise Inc

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement and growth solutions, announced that it has closed the acquisition of Canada-based customer experience provider, Atelka. Under the terms of the agreement, Atelka will become part of TeleTech's Customer Management Services (CMS) segment.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target parent: Kilmer Group
target: Atelka Enterprise Inc
Founded in 2003, Atelka Enterprise Inc. is a leading Canada-based customer contact management provider that offers comprehensive multilingual omni-channel contact solutions in addition to a complete line of business process outsourcing (BPO) services.
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closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
price ($mm)
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closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
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closed 7/31/2013 via

Revana, acquired WebMetro

synopsis: WebMetro, a leading digital marketing agency, announced that it has signed an agreement to be acquired by TeleTech Holdings, Inc. and become a key part of TeleTech's Customer Growth Services division, Revana. WebMetro is one of the largest and fastest-growing U.S. search marketing agencies.
buyer parent: TeleTech Holdings, Inc.
buyer: Revana
Revana helps top brands navigate and profit from change. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management, and retention. "
target: WebMetro
Founded in 1995, WebMetro is one of the largest and fastest-growing U.S. search marketing agencies. Competitive brands engage WebMetro to create and implement successful integrated marketing strategies for increasing online market share, lowering acquisition costs, and penetrating new markets.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
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closed 1/10/2013 via BusinessWire

TeleTech Holdings, Inc., acquired Technology Solutions Group, Inc.

synopsis: TeleTech announced the acquisition of Technology Solutions Group, Inc., a provider of customer-focused communication solutions. The company designs, delivers and manages world-class communication solutions for both large enterprises and small and medium businesses across numerous industries, with a strong presence in the healthcare vertical.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: Technology Solutions Group, Inc.
Technology Solutions Group delivers world-class customer-focused communication solutions. The company brings deep expertise in consulting and systems integration along with the ongoing management of large, complex, multi-channel data, telephony and converged IP-based environments.
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closed 2/29/2012 via BusinessWire

TeleTech Holdings, Inc., acquired iKnowtion

synopsis: TeleTech Holdings, Inc., a leading global provider of technology-enabled customer engagement and experience solutions announced the expansion of its offerings with the acquisition of iKnowtion, a marketing analytics firm that helps Fortune 1000 companies harness the power of big data and turn it into a strategic asset.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
target: iKnowtion
Knowtion is a marketing analytics consulting firm that helps Fortune 1000 companies optimize the impact of marketing expenditures from demand generation to customer development and resource effectiveness.
price ($mm)
$1.00*
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closed 5/31/2011 via BusinessWire

TeleTech Holdings, Inc., purchased Integrated Contact Solutions Business Unit from eLoyalty Corporation

synopsis: TeleTech Holdings, Inc. has announced that it has closed the acquisition of the Integrated Contact Solutions (ICS) business unit and associated assets, including intellectual property, of eLoyalty Corporation. ICS has been designing and implementing Customer Interaction Solutions since 1990.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. "
seller: eLoyalty Corporation
eLoyalty's Integrated Contact Solutions (ICS) has been designing and implementing Customer Interaction Solutions since 1990. ICS teams combine comprehensive services and industry-leading hardware and software to deliver best-in-class solutions that transform the customer experience.
price ($mm)[EV]
$38 [$64]
rev ($mm)
$60
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
closed 10/1/2007 via BusinessWire

Aspen Marketing Services, acquired Newgen Results Corporation

synopsis: Aspen Marketing Services, the nation’s largest privately-held marketing services agency, today announced its acquisition of the operating assets of Newgen Results Corporation, a nationwide provider of integrated, multi-channel CRM solutions for automobile dealerships and manufacturers.
buyer: Aspen Marketing Services
Aspen Marketing Services offers an extensive array of integrated, best-in-class services including Direct Marketing, Consumer Promotions and Premiums, Event Marketing, Public Relations, Digital Marketing and Database Analytics. "
target parent: TeleTech Holdings, Inc.
target: Newgen Results Corporation
Newgen Results Corporation provides dealerships with a complete suite of CRM tools. Our proprietary CRM technology houses vehicle data for 90 million consumers, sends out over 40 million letters, and places 40 million telephone calls annually.
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closed 6/30/2006 via PR Newswire

TeleTech Holdings, Inc., acquired Direct Alliance Corporation

synopsis: TeleTech Holdings, Inc., a leading global business process outsourcing provider, announced it has completed the acquisition of Direct Alliance Corporation, a wholly-owned subsidiary of Insight Enterprises, Inc., a leading provider of information technology solutions.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front-to-back office outsourced solutions including customer management, transaction-based processing, and database marketing services. "
target parent: Insight Enterprises, Inc.
target: Direct Alliance Corporation
Direct Alliance creates custom business process outsourcing solutions for clients who sell their products either directly or through channel sales partners.
price ($mm)
$47
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closed 8/26/2020 via BNC Analysis

Primary Hosting, acquired Mobile Agent Now

synopsis: Primary Hosting, a cloud brokerage platform, has acquired Mobile Agent Now, a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
buyer: Primary Hosting
Primary Hosting is a cloud brokerage platform. Using their network of over 350+ carriers and suppliers, Primary Hosting’s platform enables businesses to find the right vendors, suppliers and carriers that meet their needs. The platform covers cloud hosting, telephony, marketing, and more. "
target: Mobile Agent Now
Mobile Agent Now is a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
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announced 1/31/2013 via BusinessWire

Netformx, will acquire VARcompliance, LLC

synopsis: Netformx®, the leader in collaborative requirements-to-order solutions, has signed a definitive agreement to acquire VARcompliance, LLC, the leading provider of automated vendor certification and incentive reward tracking, monitoring and management solutions.
buyer: Netformx
NetFormx offers computer-based tools for the design, sale, and support of voice and data networks. Its primary product is DesignXpert, which is a central repository of information about network equipment, specifications, and pricing information available from multiple vendors. "
target: VARcompliance, LLC
VARcompliance is a BPO utilizing a SaaS platform exclusively servicing the Value Added Reseller and Solution Provider marketplace – adding significant dollars to the bottom line through targeted incentive program optimization, reward tracking and automated certification compliance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/28/2018 via Company Press Release

BoomTown, acquired Real Contact, LLC

synopsis: BoomTown, the leading sales and marketing platform for real estate professionals, is excited to announce the acquisition of Real Contact, a lead qualification service provider. Real Contact helps real estate agents and teams quickly respond to and engage with leads through their text messaging lead response services.
buyer: BoomTown
BoomTown exists to make real estate agents successful. 40k+ of the industry’s top professionals trust BoomTown to grow their real estate business with easy-to-use technology that creates opportunities and turns them into closings. "
target: Real Contact, LLC
Real Contact is a lead qualification service provider. Real Contact helps agents and teams quickly respond to and engage with leads through their text messaging lead response services. Run by real people who act as a branded extension of a real estate agent,
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/18/2016 via BusinessWire

Veronis Suhler Stevenson, purchased a minority stake in Connexion Point

synopsis: VSS, a private investment firm focused on the information, tech-enabled business services, healthcare IT, and education industries, announced its investment in Connexion Point, LLC. Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry.
buyer: Veronis Suhler Stevenson
Veronis Suhler Stevenson (VSS) is a leading private investment firm that invests in the information, business services, healthcare IT, education, media and marketing services industries in North America and Europe. "
target: Connexion Point
Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry. Connexion Point facilitates communication, throughout the lifecycle of the consumer, that connects the healthcare industry to their consumer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via PR Newswire

BV Investment Partners, acquired Intelliteach

synopsis: BV Investment Partners, a middle-market private equity firm focused on the business services, software and IT services sectors, announced that it has partnered with management to acquire Intelliteach, a leading, global provider of tech enabled, business process outsourcing solutions for law and accounting firms.
buyer: BV Investment Partners
BV Investment Partners is currently investing its ninth private equity fund. The firm is one of the oldest and most experienced sector-focused private equity firms in North America. The company actively targets investments in the business services and information technology services industries. "
target parent: Dominus Capital, L.P.
target: Intelliteach
Intelliteach is a leading global provider of intelligent outsourcing solutions to more than 300 firms in the legal and accounting markets. They provide secure, scalable solutions by best in class technology platforms and their multi service solutions help to position law firms for financial success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via BusinessWire

Valor Global, acquired DRS Services USA, Inc.

synopsis: Valor Global has acquired DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions. The acquisition of DRS Services will significantly expand Valor Global’s current healthcare customer-experience solutions.
buyer: Valor Global
Valor Global is a provider of customer care call center solutions to leading brands around the globe. The company delivers a variety of solutions, including customer care, retention, and account management, as well as cost effective, robust 24/7, bilingual, onshore, and offshore support models. "
target: DRS Services USA, Inc.
DRS Services (DRS) is a leading provider of appointment-scheduling services, helping organizations in a variety of industries. DRS offers a wide range of services, including Customer Service, Scheduling Services, Customer Survey Services, and Appointment Setting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/18/2021 via Company Press Release

Sykes Enterprises Inc. will be merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, is to be acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x

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Sykes Enterprises Inc.

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Intellicom Ireland

Conectart s.r.o

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First Kontact LLC

Competence Call Center Group (CCC)

IMSI Staffing Pvt. Ltd

King TeleServices LLC

Intelenet Global Services

Geography
Matching Companies
Ticker: OM:BTS B
 
 
 
 
 
 
 
 
BTS Group AB
BTS Group AB
BTS Group is a global strategy implementation consulting firm founded in 1986. The company provides strategy alignment and execution consulting services and designs customized business simulations, digital technology, and assessments to develop business acumen, leadership, and sales capabilities.
year
2020
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Ticker: FC
 
 
 
 
 
 
 
 
Franklin Covey Co.
Franklin Covey Co.
Franklin Covey Co. is a global company specializing in performance improvement. They help organizations achieve results that require a change in human behavior. Their expertise is in seven areas: leadership, execution, productivity, trust, sales performance, customer loyalty and education.
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Ticker: SASE:4290
 
 
 
 
 
 
 
 
Al-Khaleej Training & Education
Al-Khaleej Training & Education
Riyadh-based Alkhaleej offers training and education for IT, English, management and focuses on the establishment and management of schools as well as the operation and maintenance of computer software from the installation of networks and infrastructure and communication systems, and more.
year
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rev ($mm)
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0
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Ticker: HLSE:SOPRA
 
 
 
 
 
 
 
 
Soprano Oyj
Soprano Oyj
Soprano is the leading Nordic training and consulting company. Its Management Institute of Finland MIF serves customers with training services related to communication, leadership and management, internationalization, software development, project management, infrastructure and ICT governance.
year
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$23.09
EBITDA ($mm)
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EBIT ($mm)
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Employees
16
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Ticker: ENXTPA:ALD
 
 
 
 
 
 
 
 
Demos
Demos provides training, consulting, and publishing services worldwide. The company provides training in various areas, such as business line/technique training, sector specificities, and general and behavioral skills areas, as well as in various sectors of the economy.
year
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rev ($mm)
$98.13
EBITDA ($mm)
$1.59
EBIT ($mm)
($4.94)
Net Income ($mm)
Employees
604
  • drill down
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Ticker: NYSE:GPX
 
 
 
 
 
 
 
 
GP Strategies Corporation
GP Strategies Corporation
GP Strategies is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. They improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services.
year
2021
rev ($mm)
$459.38
EBITDA ($mm)
$29.40
EBIT ($mm)
$22.22
Net Income ($mm)
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Employees
4343
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Ticker: TSXV:ATW
 
 
 
 
 
 
 
 
AtmanCo
AtmanCo
AtmanCo is a leader in the psychometrics industry. The company offers psychometric tests online for the purposes of recruitment and hiring. AtmanCo's mission is to boost a organization's productivity, performance and prosperity by focusing on the their most important assets: their employees.
year
2020
rev ($mm)
$2.28
EBITDA ($mm)
($1.24)
EBIT ($mm)
($1.29)
Net Income ($mm)
Employees
0
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Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
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Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
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Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
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Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
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Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
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Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
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Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2021
rev ($mm)
$1,756.98
EBITDA ($mm)
$198.28
EBIT ($mm)
$133.17
Net Income ($mm)
$67.49
Employees
61100
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Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
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Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
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Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: LSE:EQN
 
 
 
 
 
 
 
 
Equiniti Limited
Equiniti Limited
Equiniti is a business process services provider supporting approximately 1,600 of the UK’s businesses and public sector institutions. Their core capabilities are centred on complex administration and payment solutions including money transmission, administration and customer interactions.
year
2019
rev ($mm)
$669.57
EBITDA ($mm)
$119.77
EBIT ($mm)
$73.26
Net Income ($mm)
$37.11
Employees
5179
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Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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