Like ICC/Decision Services

closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
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closed 5/11/2022 via BNC Analysis

Fiftyfive5, acquired The Leading Edge and The Digital Edge

synopsis: Fiftyfive5, a research consultancy based in Australia, has acquired The Leading Edge and The Digital Edge from Enero, a marketing & communications group. The Leading Edge provides insight and shopper marketing services to brands and retailers. The Digital Edge is an online market research agency in Australia that delivers data for PR agencies.
buyer: Fiftyfive5
Fiftyfive5 is a research consultancy based in Australia. Fiftyfive5 helps businesses to identify and unlock demand-led growth strategies through market research. They provide impactful insights that enable their clients to better understand their customers. "
target parent: Enero Group Limited
target: The Leading Edge and The Digital Edge
The Leading Edge is an Australian insight and strategy consultancy that specialises in insight, innovation, shopper marketing and brand management services to brands and retailers. The Digital Edge is an online market research agency in Australia that delivers data for researchers and PR agencies.
price ($mm)
$0.96
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/7/2022 via BusinessWire

Information Resources, Inc. merged with NPD Group, Inc.,

synopsis: Information Resources, Inc. (IRI), a fast-growing global leader in innovative solutions and services for consumer, retail and media companies, and The NPD Group, a global provider of market information and advisory services in more than 20 industries, have completed their merger.
buyer parent: Hellman & Friedman LLC
buyer: NPD Group, Inc.
NPD offers data, industry expertise, and prescriptive analytics to help its clients grow their businesses in a changing world. Over 2000 companies worldwide rely on NPD to help them measure, predict, and improve performance across all channels, including brick-and-mortar and e-commerce. "
target parent: Vestar Capital Partners
target: Information Resources, Inc.
Information Resources, Inc. is a leading provider of big data, predictive analytics and forward-looking insights that help CPG companies, OTC health care organizations, retailers, financial services and media companies grow their businesses.
price ($mm)
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announced 3/30/2022 via PR Newswire

Brookfield Asset Management, Inc., Elliott Management Corp., will acquire The Nielsen Company, Inc.

synopsis: Nielsen, a global measurement and data analytics company, has entered into a definitive agreement to be acquired by a private equity consortium led by Evergreen Coast Capital Corporation, an affiliate of Elliott Investment Management L.P., and Brookfield Business Partners L.P. together with institutional partners.
buyer: Elliott Management Corp.
buyer: Brookfield Asset Management, Inc. (BAM:$75,731.00)
Elliott Investment Management L.P. manages approximately $51.5 billion of assets. Brookfield Business Partners is a global business services and industrials company. "
target: The Nielsen Company, Inc. (NLSN:$3,500.00)
Nielsen Holdings plc is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation.
price ($mm)[EV]
$10,133 [$15,581]
rev ($mm)
$3,500
EBITDA ($mm)
$1,180
EV / rev
4.5x
EV / EBITDA
13.4x
closed 2/10/2021 via BNC Analysis

Astound Commerce, acquired Market Force Information, Inc.

synopsis: Independent digital commerce specialist Astound Commerce has acquired MarketForce, a business unit within Digital River and leading innovator in digital performance marketing services.
buyer: Astound Commerce
Astound Commerce is an award-winning global digital commerce provider. They combine strategy, technology and interactive marketing services for many of the world's favorite brands and retailers. They can power every aspect of online business, and integrate across all marketing channels. "
target parent: Digital River, Inc.
target: Market Force Information, Inc.
Market Force Information, Inc. is the leading global customer intelligence solutions company for multi-location businesses including major retailers, restaurants, grocery and convenience stores, financial institutions, entertainment studios and consumer packaged goods companies.
price ($mm)
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closed 2/4/2020 via Company Press Release

Ipsos S.A, purchased Mystery Shopping Business from MaritzCX

synopsis: Ipsos is pleased to announce the acquisition of the Mystery Shopping business of the Maritz group, one of the largest mystery shopping service providers in North America. Staffed by over 150 employees, Maritz’s Mystery Shopping business has been operating for over 35 years, mostly in North America.
buyer: Ipsos S.A (ENXTPA:IPS:$2,361.14)
Headquartered in France, Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people. Their 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques. "
seller: MaritzCX
The acquisition includes the Mystery Shopping business of the Maritz group, one of the largest mystery shopping service providers in North America. Staffed by over 150 employees, Maritz’s Mystery Shopping business has been operating for over 35 years, mostly in North America.
price ($mm)
rev ($mm)
$15
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 7/16/2019 via BNC Analysis

Dentsu Aegis Network Ltd., acquired Ugam

synopsis: London-based Dentsu Aegis Network Ltd has acquired a majority stake in India-based Ugam Interactive Solutions Pvt. Ltd, a leading next generation data and analytics company. They work with retailers, distributors, manufacturers and research & consulting firms to enable superior data-driven decision-making.
buyer parent: Dentsu Inc.
buyer: Dentsu Aegis Network Ltd.
Dentsu Aegis Network is made up of ten global network brands and supported by its specialist/multi-market brands. Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. "
target: Ugam
Ugam is a leading next generation data and analytics company. They work with retailers, distributors, manufacturers and research & consulting firms to enable superior data-driven decision-making.
price ($mm)
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closed 5/8/2019 via Company Press Release

TABS Analytics, acquired Decision Insight

synopsis: TABS Analytics, a technology-enabled analytics firm servicing the consumer products industry, announced that it acquired Decision Insight, a global shopper marketing research and analytics firm with expertise in both brick-and-mortar and online shopping environments.
buyer: TABS Analytics
TABS Analytics is a technology-enabled analytics firm servicing the consumer products industry. They are the leading outsourced sales and marketing analytics firm in the CPG industry. TABS provide clients with workable solutions, expert guidance, and a positive ROI with their services. "
target: Decision Insight
Decision Insight is a leading shopper insights and retail strategy firm that uncovers shopper behaviors and motivations. Utilizing ShopperIQ® and Digital.IQ™, proprietary virtual platforms for brick & mortar and eCommerce, they deliver effective strategies.
price ($mm)
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announced 11/16/2018 via Company Press Release

Vestar Capital Partners, will acquire Information Resources, Inc.

synopsis: Vestar Capital Partners, a private equity firm, will lead a new investment in Information Resources, Inc., a leading provider of big data, predictive analytics and forward-looking insights. Jeffrey Ansell, a Vestar Senior Advisor, will serve as Chairman of IRI. New Mountain and other existing investors are retaining a meaningful investment in IRI.
buyer: Vestar Capital Partners
Vestar Capital Partners (VCP) is a private equity firm specializing in management buyouts and growth capital investments. VCP collaborates with management teams and private owners to build long- term enterprise value, with a focus on Consumer, Healthcare, and Business Services & Industrial Products."
target parent: New Mountain Capital, LLC
target: Information Resources, Inc.
Information Resources, Inc. is a leading provider of big data, predictive analytics and forward-looking insights that help CPG companies, OTC health care organizations, retailers, financial services and media companies grow their businesses.
price ($mm)
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closed 10/17/2018 via GlobeNewswire

Ipsos S.A, purchased Mystery Shopping Assets from Market Pulse

synopsis: Ipsos has acquired the mystery shopping staff, shoppers, and clients of Market Pulse International. Since 1989, Market Pulse has helped brands understand their business from their customers point of view, and supported clients to improve customer satisfaction, loyalty and growth. They are based in New Zealand.
buyer: Ipsos S.A (ENXTPA:IPS:$2,361.14)
Headquartered in France, Ipsos is an independent market research companies managed by research professionals. Ipsos researchers assess market potential and trends, develop brands, help clients build long-term relationships with customers, test advertising, and study audience responses. "
seller: Market Pulse
The acquisition includes the the mystery shopping staff, shoppers, and clients of Market Pulse. Market Pulse helps brands understand their business from their customers point of view, and supports clients to improve customer satisfaction, loyalty and growth. They are based in New Zealand.
price ($mm)
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closed 10/16/2017 via GlobeNewswire

Inmar Inc., acquired reach | influence

synopsis: Inmar announced that it has acquired Detroit, Michigan-based reach | influence, a marketing analytics company focused on powering the shopper experience to leverage retail shopper data to increase sales. reach | influence helps independent retailers, wholesalers and product manufacturers to measure marketing efficacy and engage their shoppers.
buyer parent: OMERS Private Equity
buyer: Inmar Inc.
Inmar applies technology and data science to improve outcomes for consumers and those who serve them. They have unmatched access to billions of consumer and business transactions in real time. Their analytics, platforms and services enable engagement with shoppers and patients, and optimize results."
target: reach | influence
reach | influence is a retail marketing firm focused on powering the shopper experience with the goal of leveraging shopper data to increase sales through a combination of marketing and merchandising programs. They provide insight to independent retailers, wholesalers and product manufacturers.
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closed 8/16/2017 via PR Web

Jancyn, acquired Customer Perspectives

synopsis: Jancyn Evaluation Shops, a mystery shopping company, is pleased to announce their acquisition of New Hampshire based Customer Perspectives, a 30-year leader in the mystery shopping marketplace. Customer Perspectives helps businesses increase their profits by retaining customers and attracting new ones.
buyer: Jancyn
Since 1980, Jancyn has provided best practices in mystery shopping for customer satisfaction and employee performance feedback programs. They develop data based mystery shops that are used to help their clients optimize resources, motivate employees and improve revenue. "
target: Customer Perspectives
Customer Perspectives is a 30-year leader in the mystery shopping marketplace. Customer Perspectives helps businesses increase their profits by retaining customers and attracting new ones.
price ($mm)
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closed 1/26/2016 via PR Newswire

Tyco International plc, acquired ShopperTrak

synopsis: Tyco International plc, the world's largest pure-play fire protection and security company, announced that it has completed its acquisition of ShopperTrak, a leading global provider of retail consumer behavior insights and location-based analytics. ShopperTrak's solutions enable retailers to improve sales and operational effectiveness.
buyer: Tyco International plc (TYC:$9,701.00)
Tyco is the world's largest pure-play fire protection and security company. Tyco provides more than three million customers around the globe with the latest fire protection and security products and services. "
target: ShopperTrak
ShopperTrak provides shopper-traffic counting technology and data analysis to the most respected names in retail. ShopperTrak is an integral business partner and trusted advisor to the industry, bringing innovative technology and business expertise to organizations throughout the world.
price ($mm)
$175
rev ($mm)
$75
EBITDA ($mm)
EV / rev
2.3x
EV / EBITDA
closed 4/22/2015 via BusinessWire

Information Resources, Inc., acquired Datasea

synopsis: Information Resources, Inc. (IRI), the global leader in innovative solutions and services for consumer, retail and over-the-counter healthcare companies, announced the acquisition of Datasea, one of China’s leading analytic services and market research companies, which has deep knowledge and expertise in the retail and CPG industries.
buyer parent: New Mountain Capital, LLC
buyer: Information Resources, Inc.
Information Resources, Inc. (IRi) delivers powerful market and shopper information, predictive analysis and foresight that leads to action. They go beyond the data to ignite extraordinary growth for their clients by pinpointing what matters and illuminating how it can impact their businesses. "
target: Datasea
Datasea services include analytics that help clients develop enhanced pricing strategies, efficient promotions, improved effectiveness in-store, forecasting, next-generation marketing mix modeling and assortment optimization.
price ($mm)
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closed 4/15/2015 via BusinessWire

Antuit, acquired Prognos, Inc.

synopsis: Antuit, a global Big Data solutions company, announced the acquisition of Prognos, a Chicago-based analytics company specializing in the retail and consumer package goods (CPG) sector. Prognos is focused on demand forecasting, lifecycle pricing and customer insight.
buyer: Antuit
Antuit is a Big Data analytics solutions firm that enables enterprise clients to unlock business value from data within the constraints of their budgets and maturity on the Big Data curve. Antuit provides cutting-edge analytics offerings for Supply Chain and Sales & Marketing functions. "
target: Prognos, Inc.
Prognos Inc. is dedicated to providing financially measurable results for Retailers and Consumer Packaged Goods companies through advanced analytic solutions. Founded in 2007 and headquartered in Chicago, Prognos is focused on demand forecasting, lifecycle pricing and customer insight.
price ($mm)
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announced 4/15/2015 via Company Press Release

Copernicus Marketing Consulting, will acquire Forbes Consulting Group

synopsis: Dentsu Inc. announced that its global business headquarters Dentsu Aegis Network Ltd. has reached an agreement to acquire Forbes Consulting Group and have it become part of Copernicus Marketing Consulting post acquisition. Founded in 1985, Forbes Consulting Group specializes in both quantitative and qualitative research and analysis.
buyer parent: Dentsu Inc.
buyer: Copernicus Marketing Consulting
Copernicus Marketing Consulting is a research-and-data-driven marketing consulting firm in the business of transforming companies. They use front-line experience, insights, and advanced analytics to help B2B and B2C companies develop, plan, and implement strategies that change brand trajectories. "
target: Forbes Consulting Group
The Forbes Consulting Group is a strategic and innovative market research company providing global clients with deeper levels of insight about emotions and motivations - and helping them gain strategic market advantage on the strength of these insights.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/29/2014 via Company Press Release

GfK Group, acquired Cogenta Systems Ltd.

synopsis: GfK strengthens its position in the online market through the acquisition of UK-based Cogenta, a leader in online pricing intelligence. Cogenta is the source of market intelligence, creating best of breed retail data that is trusted and relied upon by brands both in the UK and abroad.
buyer: GfK Group (XTRA:GFK:$1,759.04)
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s 80 years of data science experience. "
target: Cogenta Systems Ltd.
Cogenta is an industry pioneer in providing retail and pricing intelligence services, partnering with the biggest European retailers and brands. Cogenta is the source of market intelligence, creating best of breed retail data that is trusted and relied upon by brands both in the UK and abroad.
price ($mm)
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closed 4/28/2014 via PR Web

reach | influence, acquired Penfield Consulting

synopsis: reach | influence, [ri], a leading marketing and analytics company and provider of shopper engagement strategies to the independent retail community, is pleased to announce a strategic acquisition of retail analytics firm Penfield Consulting.
buyer: reach | influence
reach | influence, is a marketing analytics firm focused on powering the shopper experience with the goal of leveraging shopper data to increase sales. They provide services and insight to independent retailers, wholesalers and CPGs. "
target: Penfield Consulting
Penfield Consulting is a retail analytics firm. Penfield Consulting delivered advanced analytics to the largest of retailers including The Sports Authority, The Home Depot, Priceline.com, and others.
price ($mm)
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closed 3/7/2014 via BNC Analysis

RDI Marketing Services, Inc., acquired Service Industry Research Systems, Inc.

synopsis: RDI, a world class outsourcer, is pleased to announce their most recent acquisition of SIRS, Inc. Service Industry Research Systems, Inc. (SIRS) is a marketing research firm that specializes in insights for the retail industry.
buyer: RDI Marketing Services, Inc.
RDI is a world class outsourcer that provides custom solutions (sales, customer service, marketing, technology) on an outsourced basis to help businesses operate their core business more effectively. RDI was established in 1978 and their corporate headquarters is located in Blue Ash, OH. "
target: Service Industry Research Systems, Inc.
Service Industry Research Systems, Inc. (SIRS) is a marketing research firm that specializes in insights for the retail industry. It offers Conusmer Service Industry companies tested, sales predictive tools to identify how to gain and maintain new and loyal customers.
price ($mm)
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closed 1/16/2014 via Company Press Release

IntelliShop, LLC, acquired STAR Shops, Training And Results, Inc.

synopsis: IntelliShop, a leading provider of customer experience research solutions to companies, and organizations across North America, announced that it is expanding its business serving owners and management companies with the client acquisition of Shops, Training And Results, Inc., a nationwide mystery shop, training, and consulting company.
buyer: IntelliShop, LLC
IntelliShop is the industry leader for the highest level of service to their clients, and exceptional quality, accuracy and integrity in the work they do. They help their clients to evaluate, understand and improve their customers’ experiences. "
target parent: MAG Multifamily Ancillary Group
target: STAR Shops, Training And Results, Inc.
STAR (Shops, Training And Results) is a nationwide mystery shop, training, and consulting company, that is highly specialized in providing customized performance-based mystery shop evaluations, and training programs for multifamily housing, retail, restaurants, and hospitality industries.
price ($mm)
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closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
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closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
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closed 7/13/2022 via BNC Analysis

Emiza, acquired Shippigo

synopsis: Emiza, a warehousing company in India, has acquired Shippigo, a cloud-based shipping software solution in India. Shippigo enables e-commerce companies to start shipping across the world in an instant. Their platform provides solutions for rate comparison, bulk shipping, returns, warehousing, branded tracking pages, and more.
buyer: Emiza
Emiza is a warehousing company in India. Emiza is focused on providing end-to-end warehousing and fulfillment solutions to small and medium businesses and etailers. The company operates warehouses across 7 cities in India, allowing their clients to choose a location that best fits their needs. "
target: Shippigo
Shippigo is a cloud-based shipping software solution in India. Shippigo enables e-commerce companies to start shipping across the world in an instant. Their platform provides solutions for rate comparison, bulk shipping, returns, warehousing, branded tracking pages, and more.
price ($mm)
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closed 5/18/2022 via Company Press Release

Mail Boxes Etc. Worldwide (MBE), acquired GEL Proximity

synopsis: MBE Worldwide, a leading commerce enablement platform based in Italy, will acquire a majority stake in GEL Proximity, a last mile logistics platform in Italy. GEL Proximity allows eCommerce companies to build & manage a network of pickup points, optimize shipping costs, and reduce cart abandonment rates.
buyer: Mail Boxes Etc. Worldwide (MBE)
MBE (Mail Boxes Etc ) Worldwide., a privately-owned holding company based in Milan, Italy, is a third-party provider of shipping, fulfillment, printing and marketing solutions to small and medium enterprises and retail consumers via a network of independently owned and operated franchised locations."
target: GEL Proximity
GEL Proximity is a last mile logistics platform in Italy. GEL Proximity provides eCommerce companies with access to thousands of pickup points. Their platform allows users to build & manage a network of pickup points, optimize shipping costs, and reduce cart abandonment rates.
price ($mm)
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closed 6/23/2022 via BusinessWire

eShopWorld, acquired Scalefast

synopsis: eShopWorld (ESW), the world’s leading global direct-to-consumer (DTC) ecommerce company, has acquired Scalefast, an end-to-end ecommerce solution provider. Scalefast provides an ecommerce platform that enables brands to optimize their ecommerce. Their cloud-based platform features solutions for inventory management, orders, subscriptions, and more.
buyer: eShopWorld
eShopWorld (ESW) is the global direct-to-consumer (DTC) ecommerce leader. ESW empowers the world’s best-loved brands and retailers to make global shopping better, safer, simpler and faster. They provide solutions for compliance, fraud protection, checkout, delivery, customer service and more. "
target: Scalefast
Scalefast is an end-to-end ecommerce solution provider. Scalefast provides an enterprise-grade ecommerce platform that enable brands to build, operate, & optimize their ecommerce. Their cloud-based platform features solutions for inventory management, order management, subscriptions, and more.
price ($mm)
$300
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/7/2021 via BNC Analysis

Sorted Group Limited, acquired Clicksit App Limited

synopsis: UK-based delivery experience platform Sorted has acquired automated returns startup Clicksit as it looks to accelerate its US expansion. The two companies, both headquartered in Manchester, said the acquisition would help retailers using Sorted provide post-purchase services in one platform.
buyer: Sorted Group Limited
Sorted is a UK-based delivery experience platform. Sorted currently counts the likes of Asos, Lush and Asda among its retail customers. Sorted helps leading retailers and brands to create winning ecommerce experiences. "
target: Clicksit App Limited
Clicksit automates the entire customer return process and allows companies to gain insights, cut customer service, and increase revenue by providing the perfect customer return experience.
price ($mm)
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closed 9/29/2021 via Company Press Release

nShift, acquired Webshipper

synopsis: nShift, a global provider of cloud delivery management solutions, has acquired Webshipper, an all in one shipping and logistics platform in Denmark. Webshipper provides a cloud-based shipping platform for E-commerce companies. Their solution enables companies to automate their shipping processes and choose carriers that best fits their needs.
buyer: nShift
nShift is a global provider of cloud delivery management solutions for e-commerce shops, retailers, manufacturers and third-party logistics companies. nShift offers an end-to-end platform that automates and optimizes all delivery and return management processes. "
target: Webshipper
Webshipper is an all in one shipping and logistics platform in Denmark. Webshipper provides a cloud-based shipping platform for E-commerce companies. Their solution enables companies to automate their shipping processes and choose carriers that best fits their needs.
price ($mm)
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closed 6/16/2021 via PR Newswire

Wix.com Ltd, acquired Modalyst

synopsis: Wix, a leading global SaaS platform to create, manage and grow an online presence, has announced the acquisition of Modalyst, a leading marketplace and dropshipping platform. Modalyst helps ecommerce businesses find the best items to dropship and reliable suppliers to work with.
buyer: Wix.com Ltd (WIX:$1,076.88)
Wix.com is a leading cloud-based web development platform with more than 200 million registered users worldwide. Through free and premium subscriptions, Wix empowers millions of businesses, organizations, professionals and individuals to take their businesses, brands and workflow online. "
target: Modalyst
Modalyst is dropship automation software for ecommerce businesses. Modalyst helps ecommerce businesses find the best items to dropship and reliable suppliers to work with. Their automation software enables ecommerce businesses to automatically upload products, sync inventory & route orders.
price ($mm)
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announced 3/9/2021 via BusinessWire

Global Blue, will acquire ZigZag Global

synopsis: Switzerland-based Global Blue will acquire the UK company ZigZag Global, a leading Software-as-a-Service (SaaS) technology platform that helps retailers manage worldwide e-commerce returns and exchanges more profitably, and consumers to enjoy a smoother and enhanced return experience.
buyer: Global Blue (:$139.26)
Based in Switzerland, Global Blue pioneered the concept of Tax Free Shopping. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers. "
target: ZigZag Global
Based in the UK, ZigZag Global is a software solution to help ecommerce retailers manage returns domestically and globally. The ZigZag platform connects major retailers to a global network of over 220 warehouses to over 450+ carrier services in over 130 countries.
price ($mm)
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closed 4/24/2019 via PR Newswire

Port Logistics Group, acquired Whiplash

synopsis: Port Logistics Group, one of the nation's leading providers of omnichannel logistics services, announced its acquisition of Whiplash Merchandising, an ecommerce technology company providing best-in-class integration, order management system (OMS) and warehouse management system (WMS) capabilities to emerging brands.
buyer: Port Logistics Group
Port Logistics Group enables established and emerging retailers to express their brands through exceptional order fulfillment. The company offers omnichannel logistics services including retail distribution, wholesale distribution, and ecommerce fulfillment. "
target: Whiplash
Whiplash Merchandising Inc. is an ecommerce technology company providing best-in-class integration, order management system (OMS) and warehouse management system (WMS) capabilities to emerging brands.
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closed 1/23/2019 via PR Newswire

Narvar, acquired Kronos Care

synopsis: Narvar, the pioneer in post-purchase customer engagement, announced it has acquired Kronos Care, a Paris-based startup that enables retailers and brands to increase loyalty through branded notification experiences.
buyer: Narvar
Narvar is an enterprise-grade SaaS platform. Narvar drives brand loyalty by enabling immersive post-purchase customer experiences. From order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to make consumers' lives simpler. "
target: Kronos Care
Based in France, Kronos Care creates the best post purchase experience for online retailers by supercharging the tracking process to help them engage their customers and increase their loyalty.
price ($mm)
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closed 11/22/2017 via BNC Analysis

Myndshft Direct, acquired Order Simplicity, LLC

synopsis: Myndshft Direct announced its acquisition of Order Simplicity, a powerfully complete order management system designed to meet each individual client's specific needs. All of the system's modules interface with the industry's leading eCommerce Platforms, ERP Systems, Call Centers and Payment Gateways giving clients a full omni channel system.
buyer: Myndshft Direct
Myndshft Direct enables companies to seamlessly cross the chasm from physical supply chain to digital commerce through the application of industry leading processes and the most modern technology available. "
target: Order Simplicity, LLC
Order Simplicity is a powerfully complete order management system designed to meet each individual client's specific needs. All of the system's modules interface with the industry's leading eCommerce Platforms, ERP Systems, Call Centers and Payment Gateways giving clients a full omni channel system.
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closed 5/30/2017 via BusinessWire

Tyler Technologies, Inc., acquired Modria

synopsis: Tyler Technologies, Inc., a leading provider of end-to-end information management solutions and services for local governments, announced it has acquired Modria, a company specializing in online dispute resolution (ODR) for government and commercial entities.
buyer: Tyler Technologies, Inc. (TYL:$1,753.59)
Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector to become more efficient, more accessible and more responsive to the needs of citizens. "
target: Modria
Modria provides the leading software-as-a-service platform for online dispute resolution. Securely hosted in the cloud by Modria, the platform allows customers to link together negotiation, mediation and arbitration modules to configure support for their specific dispute resolution processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/30/2017 via BusinessWire

ChannelAdvisor, acquired HubLogix

synopsis: ChannelAdvisor Corporation, a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to increase global sales, has acquired HubLogix, a leading fulfillment and logistics platform that automates order management by connecting online storefronts and marketplaces to distribution and fulfillment centers.
buyer: ChannelAdvisor (ECOM:$130.42)
ChannelAdvisor is a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. "
target: HubLogix
HubLogix is a SaaS based ecommerce automation platform that enables online SME retailers to manage inventory, orders and logistics through third-party vendors (fulfillment center, dropshipper, warehouse, retail location, etc.).
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2016 via PR Newswire

Medallia, acquired Kampyle Ltd.

synopsis: Medallia, Inc. announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Medallia will offer a new product solution that combines Medallia's powerful data analytics platform with Kampyle's state-of-the-art web and mobile feedback capture capabilities.
buyer: Medallia (MDLA:$495.90)
Medallia is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is to improve their performance. "
target: Kampyle Ltd.
Kampyle has pioneered the field of online feedback analytics, delivering websites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2016 via BNC Analysis

Capital One Financial Corp., acquired Paribus

synopsis: Capital One, a diversified banking company, has acquired the price tracking service Paribus, which helps online shoppers get automatic refunds when prices drop on items they purchased.
buyer: Capital One Financial Corp. (NYSE:COF:$30,593.00)
Capital One Financial Corp. is a diversified financial services company that offers a broad array of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One has one of the most widely recognized brands in America. "
target: Paribus
Paribus is a price tracking service that aids online shoppers in getting automatic refunds when the price drops on items they purchased. Paribus automates the process of following up on past purchases to see if shoppers could request a refund from the online retailer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/7/2016 via BusinessWire

Stamps.com, acquired ShippingEasy, Inc.

synopsis: Navidar has announced that its client, ShippingEasy, has been acquired by Stamps.com, the leading provider of postage online and shipping software solutions to approximately 650,000 customers. ShippingEasy is a leading web-based shipping software solution for online retailers and e-commerce merchants.
buyer: Stamps.com (STMP:$795.72)
Stamps.com is the leading provider of postage online and shipping software solutions to approximately 650 thousand customers, including consumers, small businesses, e-commerce shippers, enterprises, and high volume shippers. "
target: ShippingEasy, Inc.
ShippingEasy is a leading web-based shipping software solution that allows online retailers and e-commerce merchants to organize, process, fulfill and ship their orders quickly and easily.
price ($mm)
$55
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/29/2016 via GlobeNewswire

Descartes Systems Group Inc., acquired pixi* Software GmbH

synopsis: Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that it has acquired pixi* Software GmbH (“pixi”), a leading Germany-based provider of technology solutions for e-commerce order fulfilment and warehouse management.
buyer: Descartes Systems Group Inc. (DSGX:$424.69)
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use their modular, software-as-a-service solutions to complete numerous logistics processes. "
target: pixi* Software GmbH
pixi* Software GmbH is an international software company with headquarters based in Munich. They specialize in the development of software and apps for internet-based distance selling businesses. Their software largely automates all standardized business processes and supports intelligent processes.
price ($mm)
$10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/10/2016 via PR Web

WebLinc LLC, acquired Orderbot Software, Inc.

synopsis: WebLinc announced that it has completed its acquisition of privately-held Orderbot, a Vancouver based order management system. Orderbot Software Inc's experienced team provides a full service, end-to-end solution for selling products through wholesale, distributors or re-sellers - be it online, trough a call centre, a sales team, mobile or EDI.
buyer: WebLinc LLC
WebLinc is the commerce platform for fast growing online retailers. Mid to large-size retailers consistently outpace their competition with the modern, agile technologies of the WebLinc Commerce Platform and the company’s strategic expertise. "
target: Orderbot Software, Inc.
Orderbot Software Inc's experienced team provides a full service, end-to-end solution for selling products through wholesale, distributors or re-sellers - be it online, trough a call centre, a sales team, mobile or EDI.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/27/2015 via BNC Analysis

HighJump Software Inc., acquired Nexternal Solutions

synopsis: HighJump, a global provider of supply chain management solutions announced that it has acquired Nexternal, a leading cloud-based eCommerce platform provider. Nexternal provides an omni-channel commerce platform that serves manufacturers, distributors and retailers.
buyer parent: Battery Ventures
buyer: HighJump Software Inc.
HighJump Software is a provider of supply chain management software that streamlines the flow of inventory and information from supplier to store shelf. HighJump manages customers' warehousing, manufacturing, transportation, distribution, trading partner integration, and retail stores. "
target: Nexternal Solutions
Nexternal provides an enterprise class eCommerce platform that maintains the customer’s branding, navigation, and website design throughout the entire shopping experience. The platform is search engine optimized, mobile-friendly, integrated with social networks, and includes a powerful XML Toolset.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/16/2014 via Market Wire

Stamps.com, acquired ShipStation

synopsis: Stamps.com, the leading provider of USPS postage online to over 500,000 customers, announced the acquisition of ShipStation®, based in Austin, Texas, which offers monthly subscription based e-commerce shipping software primarily under the brand names ShipStation® and Auctane®.
buyer: Stamps.com (STMP:$795.72)
Stamps.com is a provider of Internet-based postage services. Stamps.com’s online postage service enables small businesses, enterprises, and consumers to print U.S. Postal Service-approved postage with just a PC, printer and Internet connection, right from their home or office. "
target: ShipStation
ShipStation is a leading web-based shipping software that is built to help online retailers organize and process their orders, while fulfilling and shipping them quickly and easily.
price ($mm)
$76
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2013 via PR Newswire

NetSuite, Inc., acquired OrderMotion, Inc.

synopsis: NetSuite Inc. announced that it acquired OrderMotion Inc., a leader in order management solutions. The acquisition of OrderMotion's cloud-based Direct-to-Consumer (D2C) Order Management capabilities add to NetSuite's cloud-based industry-leading order management system, furthering NetSuite's leadership in Order Management.
buyer: NetSuite, Inc. (N:$897.49)
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more. "
target parent: Updata Partners
target: OrderMotion, Inc.
OrderMotion is a Direct-to-Consumer (D2C) Campaign and Order Management Platform company with cloud-based (SaaS) technology that plugs seamlessly into the entire vendor network of web storefronts, call centers, payment processors, customer service centers, fulfillment solutions, and more.
price ($mm)[EV]
$24 [$22]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like ICC/Decision Services


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ICC/Decision Services

The Leading Edge and The Digital Edge

Information Resources, Inc.

The Nielsen Company, Inc.

Market Force Information, Inc.

MaritzCX

Ugam

Decision Insight

Information Resources, Inc.

Market Pulse

reach | influence

Customer Perspectives

ShopperTrak

Datasea

Prognos, Inc.

Forbes Consulting Group

Cogenta Systems Ltd.

Penfield Consulting

Service Industry Research Systems, Inc.

STAR Shops, Training And Results, Inc.

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ICC/Decision Services

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ICC/Decision Services

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Shippigo

GEL Proximity

Scalefast

Clicksit App Limited

Webshipper

Modalyst

ZigZag Global

Whiplash

Kronos Care

Order Simplicity, LLC

Modria

HubLogix

Kampyle Ltd.

Paribus

ShippingEasy, Inc.

pixi* Software GmbH

Orderbot Software, Inc.

Nexternal Solutions

ShipStation

OrderMotion, Inc.

Geography
Matching Companies
Ticker: NLSN
 
 
 
 
 
 
 
 
The Nielsen Company, Inc.
The Nielsen Company, Inc.
Nielsen is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content is consumed.
year
2021
rev ($mm)
$3,500.00
EBITDA ($mm)
$1,128.00
EBIT ($mm)
$885.00
Net Income ($mm)
$963.00
Employees
14500
  • drill down
  • watch
Ticker: TSXV:INX
 
 
 
 
 
 
 
 
Intouch Insight Inc.
Intouch Insight Inc.
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance.
year
2019
rev ($mm)
$13.75
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.52)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Advantage Solutions
Advantage Solutions
Advantage Solutions is a leading business solutions provider committed to driving growth through winning insights and execution. Advantage’s customizable and technology-enabled sales and marketing solutions are designed to drive consumer demand, increase sales, and achieve operating efficiencies.
year
2021
rev ($mm)
$3,602.30
EBITDA ($mm)
$508.53
EBIT ($mm)
$268.49
Net Income ($mm)
$54.49
Employees
45000
  • drill down
  • watch
Ticker: ENXTPA:HCO
 
 
 
 
 
 
 
 
HighCo
HighCo
HighCo is a French Marketing Solutions group for mass-market retailers and consumer goods manufacturers. HighCo offers drive to store solutions (SMS notifications, online coupons, email, social media), in-store solutions (coupons & promotions, displays, merchandising), and marketing data solutions.
year
2017
rev ($mm)
$174.97
EBITDA ($mm)
$16.62
EBIT ($mm)
$14.70
Net Income ($mm)
$8.35
Employees
713
  • drill down
  • watch
Ticker: ENXTPA:IPS
 
 
 
 
 
 
 
 
Ipsos S.A
Ipsos S.A
Ipsos ranks third in the global research industry. They have built a solid Group around a multi-specialist positioning – Media and advertising research; Marketing research; Client and employee relationship management; Opinion & social research; Mobile, Online, Offline data collection and delivery.
year
2021
rev ($mm)
$2,361.14
EBITDA ($mm)
$297.73
EBIT ($mm)
$306.02
Net Income ($mm)
$208.09
Employees
17640
  • drill down
  • watch
Ticker: XTRA:GFK
 
 
 
 
 
 
 
 
GfK Group
GfK Group
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s long-standing data science experience.
year
2017
rev ($mm)
$1,759.04
EBITDA ($mm)
$164.56
EBIT ($mm)
$84.18
Net Income ($mm)
Employees
12926
  • drill down
  • watch
Ticker: AIM:NFC
 
 
 
 
 
 
 
 
Next 15
Next 15
Next 15 is a communications business which employs over 1,250 people across 36 offices in 15 countries, incorporating 17 subsidiary agencies, spanning digital content, marketing, PR, consumer, technology, marketing software, market research, public affairs and policy communications.
year
2023
rev ($mm)
$470.06
EBITDA ($mm)
($41.61)
EBIT ($mm)
($70.37)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: TSE:3675
 
 
 
 
 
 
 
 
Cross Marketing Inc.
Cross Marketing Inc.
Cross Marketing Inc. is the pioneer online research provider in Japan. Having the capabilities of a full-service research agency, with the backing of the other group companies within Cross Marketing Group, they offer a total marketing solutions package on a global scale.
year
2015
rev ($mm)
$80.11
EBITDA ($mm)
$7.30
EBIT ($mm)
$5.14
Net Income ($mm)
$3.79
Employees
949
  • drill down
  • watch
Ticker: WSE:MCP
 
 
 
 
 
 
 
 
Mediacap SA
Mediacap SA
MEDIACAP SA is the fastest growing publicly listed group providing services in the field of media, marketing, market research and public opinion. The company is based in Poland.
year
2019
rev ($mm)
$34.21
EBITDA ($mm)
$2.98
EBIT ($mm)
$1.64
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: XSAT:CEAB
 
 
 
 
 
 
 
 
Community Entertainment Svenska AB
Community Entertainment Svenska AB
Community Entertainment Svenska AB (publ), through its subsidiaries, focuses on commercializing proprietary software for online quizzes. It serves entertainment, information, and education industries. The company was founded in 2000 and is based in Stockholm, Sweden.
year
2017
rev ($mm)
$0.23
EBITDA ($mm)
($0.31)
EBIT ($mm)
($0.45)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
OLB Group, Inc.
OLB Group, Inc.
The OLB Group, Inc. is a commerce service provider that delivers fully outsourced private label shopping solutions to highly trafficked websites and retail locations. The company provides end-to-end e-commerce, mobile, and retail solutions to customers.
year
2021
rev ($mm)
$10.21
EBITDA ($mm)
($1.08)
EBIT ($mm)
($1.96)
Net Income ($mm)
Employees
24
  • drill down
  • watch
Ticker: BOVESPA:IFCM3
 
 
 
 
 
 
 
 
Infracommerce
Infracommerce
Infracommerce is a leading provider of e-commerce technology and services in Brazil. Infracommerce helps retailers to increase their efficiency and scale. They offer solutions and services for customer relations, back office, payment gateways, logistics, and more.
year
2021
rev ($mm)
$88.89
EBITDA ($mm)
($7.22)
EBIT ($mm)
($10.00)
Net Income ($mm)
Employees
3908
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Givex Corporation
Givex Corporation
Givex is a global fintech company providing merchants with customer engagement, point of sale and payment solutions, all in a single platform. They are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights.
year
2021
rev ($mm)
$43.75
EBITDA ($mm)
$1.14
EBIT ($mm)
($0.63)
Net Income ($mm)
Employees
300
  • drill down
  • watch
Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
  • drill down
  • watch
Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2020
rev ($mm)
$5.02
EBITDA ($mm)
$0.94
EBIT ($mm)
($0.60)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TIE
 
 
 
 
 
 
 
 
TIE Kinetix
TIE Kinetix
TIE Kinetix transforms the digital supply chain by providing total integrated e-commerce solutions. These integrated e-commerce solutions maximize revenue opportunities by minimizing the energy needed to market, sell and deliver online.
year
2019
rev ($mm)
$16.69
EBITDA ($mm)
($0.94)
EBIT ($mm)
($1.07)
Net Income ($mm)
Employees
103
  • drill down
  • watch
Ticker: OTCPK:MFON
 
 
 
 
 
 
 
 
Mobivity
Mobivity
Mobivity helps restaurant and retail brands realize their strategy of growing their business by increasing customer frequency, engagement, and spend.
year
2018
rev ($mm)
$11.78
EBITDA ($mm)
($4.45)
EBIT ($mm)
($4.52)
Net Income ($mm)
Employees
61
  • drill down
  • watch
Ticker: SPSC
 
 
 
 
 
 
 
 
SPS Commerce, Inc.
SPS Commerce, Inc.
SPS Commerce perfects the power of trading partner relationships with the industry's most broadly adopted, retail cloud services platform. As a leader in cloud-based supply chain management solutions, they provide prewired, proven integrations and comprehensive retail performance analytics.
year
2021
rev ($mm)
$385.28
EBITDA ($mm)
$80.00
EBIT ($mm)
$55.09
Net Income ($mm)
$44.60
Employees
1901
  • drill down
  • watch
Ticker: ENXTAM:MTRK
 
 
 
 
 
 
 
 
Motork
Motork
MotorK is a leading SaaS provider for the automotive retail industry in the EMEA region, with over 400 employees and ten offices in seven countries (Italy, Spain, France, Germany, Portugal, the UK and Israel).
year
2021
rev ($mm)
$29.09
EBITDA ($mm)
($10.84)
EBIT ($mm)
($14.41)
Net Income ($mm)
Employees
400
  • drill down
  • watch
Ticker: TSXV:QIS
 
 
 
 
 
 
 
 
Quorum Information Technologies
Quorum Information Technologies
Quorum is a North American company focused on developing, marketing, implementing and supporting its dealership and customer management system, XSELLERATOR. XSELLERATOR automates, integrates and streamlines every process across departments in a dealership.
year
2021
rev ($mm)
$27.64
EBITDA ($mm)
($0.81)
EBIT ($mm)
$0.14
Net Income ($mm)
Employees
44
  • drill down
  • watch
Ticker: DSGX
 
 
 
 
 
 
 
 
Descartes Systems Group Inc.
Descartes Systems Group Inc.
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use their modular, software-as-a-service solutions to complete numerous logistics processes.
year
2023
rev ($mm)
$424.69
EBITDA ($mm)
$167.96
EBIT ($mm)
$103.73
Net Income ($mm)
Employees
0
  • drill down
  • watch