Like Netino

closed 10/5/2016 via Company Press Release

Webhelp, acquired Netino

synopsis: Leading global customer experience company, Webhelp, has announced the acquisition of top social content moderation company, Netino. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
buyer: Webhelp
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. "
target: Netino
Netino is a top social content moderation company. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
announced 11/29/2017 via Company Press Release

Ardian, will acquire Competence Call Center Group (CCC)

synopsis: Ardian, the independent private investment company, has signed an agreement to acquire Competence Call Center Group (CCC), one of the leading BPO service providers in Europe.
buyer: Ardian
Ardian is a private investment house with assets of US$66bn managed or advised in Europe, North America and Asia. The company is majority-owned by its employees. It keeps entrepreneurship at its heart and focuses on delivering excellent investment performance to its global investor base. "
target parent: Silverfleet Capital
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/28/2017 via PR Newswire

H.I.G. Capital, acquired Lionbridge Technologies, Inc.

synopsis: Lionbridge Technologies, Inc, the market leader in translation and digital content services, announced the stockholder approval and closing of the previously announced acquisition of Lionbridge by an affiliate of H.I.G. Capital, LLC (H.I.G.), a leading private equity firm.
buyer: H.I.G. Capital
H.I.G. Capital is a leading global private equity investment firm with over $20 billion of equity capital under management. The H.I.G. family of funds includes private equity, growth equity, real estate, debt/credit, lending and biohealth. "
target: Lionbridge Technologies, Inc. (LIOX:$556.65)
Lionbridge Technologies, Inc. provide translation, online marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle.
price ($mm)[EV]
$354 [$433]
rev ($mm)
$557
EBITDA ($mm)
$39
EV / rev
0.8x
EV / EBITDA
11.2x
announced 11/27/2012 via PR Newswire

Lionbridge Technologies, Inc., will acquire Virtual Solutions, Inc.

synopsis: Lionbridge Technologies, Inc. announced that it has signed a definitive agreement to acquire Virtual Solutions, Inc., a privately-held provider of crowdsourcing solutions to state and local governments. The addition of Virtual Solutions enables Lionbridge to address growing demand for secure, technology-enabled enterprise crowdsourcing solutions.
buyer: Lionbridge Technologies, Inc. (LIOX:$556.65)
As the world's largest enterprise crowdsourcing company, Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. "
target: Virtual Solutions, Inc.
Virtual Solutions provides clients with a secure, highly scalable human technology workforce that is available on demand. Their human technology approach combines secure snippet technology with access to over 10,000 data entry specialists to efficiently break down confidential data.
price ($mm)
$3.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/23/2021 via PR Newswire

ELYON International, acquired Azimuth Group LLC

synopsis: ELYON, a premier management consulting firm, has acquired Azimuth Group, a business optimization & IT infrastructure consulting firm that provides flexible and scalable solutions that solve business problems for their clients.
buyer: ELYON International
ELYON is a premier management consulting firm with a diverse list of both government and commercial customers. ELYON provides comprehensive management consulting, IT, geospatial and professional support services that enable customers to meet their goals and exceed performance objectives. "
target: Azimuth Group LLC
Azimuth Group is a business optimization & IT infrastructure consulting firm that provides flexible and scalable solutions that solve business problems for their clients. They provide technology agnostic IT infrastructure, Cloud and Managed Services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/23/2021 via PR Newswire

Converge Technology Solutions, acquired ExactlyIT, Inc.

synopsis: Converge Technology Solutions has completed the acquisition of international managed IT services provider, ExactlyIT. ExactlyIT's comprehensive solutions include Azure Cloud Services, Google Cloud Services, Remote Managed Infrastructure Services, Microsoft Solutions, Cybersecurity Services, SAP Managed Services, ITSM, and End-User Client Services.
buyer: Converge Technology Solutions (TSXV:CTS:$827.73)
Canada-based Converge Technology Solutions is an IT Solution Provider that delivers industry-leading solutions and services. Converge's regional sales and services organizations deliver advanced analytics, cloud, cybersecurity, and managed services offerings to clients across various industries. "
target: ExactlyIT, Inc.
ExactlyIT is a next generation managed IT services provider. ExactlyIT's comprehensive solutions include Azure Cloud Services, Google Cloud Services, Remote Managed Infrastructure Services, Microsoft Solutions, Cybersecurity Services, SAP Managed Services, ITSM, and End-User Client Services.
price ($mm)
$26
rev ($mm)
$9
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 6/18/2021 via Company Press Release

UKFast, acquired ANS Group PLC

synopsis: Inflexion has acquired ANS, a leading provider of digital transformation and cloud managed services. ANS and existing Inflexion investment UKFast will be brought together under one parent group to address the rapid market growth opportunity for digital and cloud services.
buyer parent: Inflexion Private Equity Partners LLP
buyer: UKFast
UKFast provides managed hosting and colocation solutions in the United Kingdom. It offers public, hybrid, and private cloud solutions; and cloud hosting solutions, such as virtual desktop infrastructure, desktop hosting, cloud backup, and cloud disaster recovery solutions. "
target: ANS Group PLC
ANS is an award-winning Cloud Services Provider committed to helping organisations become cloud enabled through cloud ready networks and platforms. ANS, which is headquartered in Manchester, provides customers the capability they need to achieve successful transformation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/16/2021 via BNC Analysis

Digital Edge DC, acquired Indonet

synopsis: Digital Edge DC, a provider of data center services in Singapore, has acquired a majority stake in Indonet, one of Indonesia's leading digital infrastructure service providers. Indonet provides complete ICT solutions to help scale their customers businesses. They offer services for managed IT, cloud, data center, managed network, and more.
buyer parent: Stonepeak Infrustructure Partners
buyer: Digital Edge DC
Digital Edge DC is a provider of data center services in Singapore. Digital Edge aims to make digital infrastructure deployment easier and more affordable. The company builds and operates state-of-art, energy efficient data centers in high growth markets across the Asia Pacific. "
target: Indonet (IDX:EDGE:$34.23)
Indonet is one of Indonesia's leading digital infrastructure service providers. Indonet provides complete and efficient ICT solutions to help scale their customers businesses and drive their digital transformation. They offer services for managed IT, cloud, data center, managed network, and more.
price ($mm)
$165
rev ($mm)
$34
EBITDA ($mm)
$11
EV / rev
4.9x
EV / EBITDA
15.2x
closed 6/10/2021 via BNC Analysis

Palatine Private Equity, acquired FourNet

synopsis: Palatine Private Equity, a private equity firm in the UK, has acquired a majority stake in FourNet, a provider of cloud and managed services in the UK. FourNet works with their clients to enable digital transformation across their organisation. They offer solutions for agile cloud, unified communications, contact centres, networks, and more.
buyer: Palatine Private Equity
Palatine Private Equity is a private equity firm in the UK. Palatine backs management teams who lead high growth mid-market businesses. The firm helps their portfolio companies to grow through acquisition or buy & build strategies, international expansion, UK roll-outs and organic growth. "
target: FourNet
FourNet is an award-winning provider of cloud and managed services in the UK. FourNet works with their clients to enable digital transformation across their organisation. They offer solutions for agile cloud, unified communications, contact centres, network infrastructure, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/3/2021 via GlobeNewswire

The Aldridge Company, acquired Tarrant Technology

synopsis: Aldridge, a leading IT services provider with offices in Texas and Seattle, has acquired Tarrant Technology, a client-centered IT company that serves Fort Worth and the surrounding area with IT consulting services and systems integration. Tarrant Technology provides high quality, responsive service and outstanding support to their clients.
buyer: The Aldridge Company
Aldridge is a technology management, consulting, and outsourcing company specializing in providing best-fit IT and cloud computing solutions to midsize organizations and small organizations that are growing. "
target: Tarrant Technology
Tarrant Technology is a client-centered IT company that serves Fort Worth and the surrounding area with Information Technology consulting services and systems integration. Tarrant Technology provides high quality, responsive service and outstanding support to their clients.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2021 via BNC Analysis

Welltel, acquired Strencom

synopsis: Communications specialist Welltel has acquired Irish secure connectivity and cloud solutions specialist Strencom for an undisclosed sum. The acquisition builds Welltel’s managed secure connectivity and cloud services portfolio, with the addition of Strencom’s secure data connectivity, cloud infrastructure and managed hosting solutions.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Strencom
Established in 2000 in Ireland, Strencom provides managed connectivity, unified communications and managed cloud hosting services to clients across a wide range of industries including retail, financial services, healthcare, manufacturing, legal, agribusiness and security sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2021 via BNC Analysis

Thirdera, LLC, acquired Service Line Solutions Pty Ltd

synopsis: Professional services and integrations provider Thirdera, backed by private equity firm Sunstone Partners, has acquired fellow ServiceNow partner Service Line Solutions (SLS). Service Line Solutions (SLS) is an Elite ServiceNow partner with presence in Australia and India.
buyer parent: Sunstone Partners
buyer: Thirdera, LLC
Thirdera, backed by private equity firm Sunstone Partners, is a professional services and integrations provider. Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW. Their global team of ServiceNow experts helps customers realize workflow automation."
target: Service Line Solutions Pty Ltd
Service Line Solutions (SLS) is a niche ServiceNow consultancy with presence in Australia and India. They're an Elite ServiceNow partner and were also awarded ServiceNow’s APJ Premier Partner of the year for 2020.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/19/2021 via BNC Analysis

Arrow Business Communications Limited, acquired UK-tec

synopsis: Arrow Business Communications, a UK-based provider of telephony, data, IT, and energy solutions, has acquired UK-tec, a security, network and cloud managed solutions provider in the UK. UK-tec aims to develop secure managed service solutions that disrupt the market through competitive advantage. They offer SD-WAN and vulnerability testing services.
buyer parent: MML Capital Partners LLC
buyer: Arrow Business Communications Limited
Based in the UK, Arrow specialises in telephony, data, IT and energy solutions for businesses. It offers a diverse product range ranging from hosted and mobile telephony through to mobile device management, telephone systems, IT services, voice and data connectivity. "
target: UK-tec
UK-tec is a security, network and cloud managed solutions provider in the UK. UK-tec aims to develop secure managed service solutions that disrupt the market through competitive advantage. They offer SD-WAN and vulnerability testing services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/13/2021 via GlobeNewswire

WorkSmart, acquired LAN Systems, Inc.

synopsis: WorkSmart, a long-term IT consulting company, has acquired LAN Systems, a full services IT support firm located in Berkeley Lake, Georgia. They are a Microsoft Gold partner providing IT solutions and services for computer systems of all sizes.
buyer: WorkSmart
WorkSmart is a long-term IT consulting company, partnering with local businesses and organizations to fuel their growth through simplifying IT. WorkSmart offers managed and co-managed IT services, cybersecurity, data backup and recovery, IT strategy and planning, and cloud services. "
target: LAN Systems, Inc.
LAN Systems is a full services IT support firm located in Berkeley Lake, Georgia. They are a Microsoft Gold partner providing IT solutions and services for computer systems of all sizes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/5/2021 via PR Newswire

Magna5, acquired SpinnerTech

synopsis: Magna5, a provider of managed IT services, has acquired SpinnerTech, a managed IT services and cloud hosting company. SpinnerTech connects innovative IT solutions to businesses that demand a unique infrastructure. They offer managed services for IT security, disaster recovery, cloud services, data centers, and more.
buyer parent: NewSpring Capital
buyer: Magna5
Magna5 is a managed IT service provider. Magna5 provides managed IT services, cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services to mid-market and enterprise customers in the US. "
target: SpinnerTech
SpinnerTech is a managed IT services and cloud hosting company. SpinnerTech connects innovative IT solutions to businesses that demand a unique infrastructure. They offer managed services for IT security, disaster recovery, cloud services, data centers, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/5/2021 via BNC Analysis

Kordia Group Limited, acquired Base2

synopsis: Kordia, a leading provider of mission-critical technology solutions throughout Australasia, has acquired Base2, New Zealand’s number one IT Managed Service provider. Base2 provides best-in-class outsourced IT services to help businesses move forward. They offer services for managed IT, IT security, cloud, networks, VOIP, and project management.
buyer: Kordia Group Limited
New Zealand-based Kordia is an end-to-end telecommunications, cybersecurity, broadcast, and infrastructure service provider. Kordia’s engineers, technicians, riggers, and project specialists have the experience and skills required to design, deploy, and maintain critical networks and infrastructure."
target: Base2
Base2 is New Zealand’s number one IT Managed Service provider. Base2 provides best-in-class outsourced IT services to help businesses move forward. They offer services for managed IT, IT security, cloud, networks, VOIP, and project management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/21/2021 via PR Newswire

Netsurit (pty) Ltd., acquired Cyber City

synopsis: Netsurit, a global managed service provider (MSP), has acquired Cyber City, a leading cloud services and cybersecurity managed service provider. Cyber City specializes in IT and cybersecurity services for small and large businesses. They offer solutions for on-site installations, private cloud networks, penetration testing and more.
buyer: Netsurit (pty) Ltd.
Netsurit is a global company that provides managed services for organizations of all sizes. Netsurit helps their clients to design and implement a wide variety of IT environments. They offer services for cloud computing, virtualization, information security, disaster recovery, and more. "
target: Cyber City
Cyber City is a leading cloud services and cybersecurity managed service provider. Cyber City specializes in IT and cybersecurity services for small and large businesses. Their solutions cover every aspect of IT and include on-site installations, private cloud networks, penetration testing and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/21/2021 via Company Press Release

Claranet Limited, acquired Mandic

synopsis: Claranet, the global technology and managed service provider, has announced the acquisition of Mandic, a Brazilian leader in the cloud environment management - public, hybrid and private. Mandic delivers consulting, implementation and managed services 24x7 for digital transformation with a certified team as cloud specialist.
buyer: Claranet Limited
Claranet is one of Europe's leading managed information technology services providers. They offer businesses hosting, networks and communications services. They have over 6,500 customers and an outstanding record for delivering high quality solutions, across a wide range of industries. "
target parent: Riverwood Capital
target: Mandic
Mandic Cloud is a Brazilian leader in the cloud environment management - public, hybrid and private. Mandic delivers consulting, implementation and managed services 24x7 for digital transformation with a certified team as cloud specialist.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/26/2021 via Company Press Release

babble cloud limited, acquired 81G Blue

synopsis: Babble, a unified comms, contact centre and cyber solutions provider in the UK, has acquired 81G Blue, a fully managed service IT solutions provider in the UK. 81G Blue helps its clients to become responsive to their business needs by managing their IT infrastructure. They offer services for cloud, software management, cyber security, and more.
buyer parent: Graphite Capital
buyer: babble cloud limited
Babble Cloud is a UK provider of cloud-based communications technology. Babble offers solutions for unified communications, contact centres, VOIP and more. babble brings businesses and communications technology together to help make them become more accessible, responsive, and effective. "
target: 81G Blue
81G Blue is a fully managed service IT solutions provider in the UK. 81G Blue strives to help its clients to become responsive to their business needs by managing their IT infrastructure. They offer services for cloud solutions, software management, cyber security, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/5/2016 via Company Press Release

Webhelp, acquired Netino

synopsis: Leading global customer experience company, Webhelp, has announced the acquisition of top social content moderation company, Netino. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
buyer: Webhelp
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. "
target: Netino
Netino is a top social content moderation company. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2019 via Company Press Release

Webhelp, acquired Pitech Plus Srl

synopsis: The Webhelp Group, a Paris based global business process outsourcer specialising in customer experience and payment management, has acquired PitechPlus, a Romanian company that designs, develops, and deploys custom-made software solutions, particularly in the areas of sales digitalization and process automation.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Webhelp
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. "
target: Pitech Plus Srl
Romania-based PitechPlus is a full lifecycle software development company that offers integrated software solutions and digital transformation consulting. PitechPlus provides a wide range of software development solutions, as well as application management services and intelligent automation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/7/2016 via BNC Analysis

Webhelp, acquired MyStudioFactory

synopsis: Webhelp, a global business process outsourcer, has acquired MyStudioFactory, a digital and UX Design agency based in Paris, France. Founded in 2007, MyStudioFactory supports companies in their digitalisation process which includes strategic analysis, technology audit, reporting, optimization and more.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Webhelp
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. "
target: MyStudioFactory
MyStudioFactory is a digital agency and UX Design agency based in Paris, France. Founded in 2007, MyStudioFactory supports companies in their digitalisation process which includes strategic analysis, technology audit, reporting, optimization and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/5/2016 via Company Press Release

Webhelp, acquired Netino

synopsis: Leading global customer experience company, Webhelp, has announced the acquisition of top social content moderation company, Netino. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
buyer: Webhelp
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. "
target: Netino
Netino is a top social content moderation company. Headquartered in Paris, France, Netino specializes in monitoring social conversations and ensuring appropriate responses on a round the clock basis.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/27/2015 via Reuters

Kohlberg Kravis Roberts & Co., will acquire Webhelp

synopsis: Kohlberg Kravis Roberts & Co., a leading global investment firm that manages investment across multiple asset classes, and directors of French call Centre operator Webhelp have agreed to buy the company from its owner Charterhouse, an independent private equity house and one of the longest established private equity firms operating in Europe.
buyer: Kohlberg Kravis Roberts & Co. (KKR:$20,635.61)
KKR is a leading global investment firm that manages investments across multiple asset classes including private equity, energy, infrastructure, real estate, capital markets, credit strategies, and hedge funds. With offices around the world, KKR manages assets through a variety of investment funds. "
target parent: Charterhouse Capital Partners LLP
target: Webhelp
Webhelp is a French owned, global, customer experience solution provider. Webhelp has 72 customer experience and payment service centres. International client list includes international brands across multiple sectors including financial services, energy and the public sector among others.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/18/2021 via Company Press Release

Sykes Enterprises Inc. will be merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, is to be acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/14/2019 via Company Press Release

Woven Technology Ltd, acquired tPoint Solutions Ltd

synopsis: UK-based Woven, a market leader in contact centre outsourcing, has acquired tPoint Solutions, a technology provider of a cloud-based, pay-per-use contact centre headquartered in Reading. The acquisition enables Woven to shift from the traditional BPO business model towards a solution that offers an improved experience and digital transformation.
buyer: Woven Technology Ltd
UK-based Woven is a market leader in contact centre outsourcing. The company creates a collection of like minded Customer Services Companies, with global capability, delivered through local expertise. Woven equips brands to create experiences that build lasting value for their clients. "
target: tPoint Solutions Ltd
UK-based tPoint is a technology provider of a cloud-based, pay-per-use contact centre. The company's platform uniquely provides an agile no/low code approach to address head-on the barriers to connected experience, including silos of legacy customer data, disconnected systems, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/29/2017 via Company Press Release

Ardian, will acquire Competence Call Center Group (CCC)

synopsis: Ardian, the independent private investment company, has signed an agreement to acquire Competence Call Center Group (CCC), one of the leading BPO service providers in Europe.
buyer: Ardian
Ardian is a private investment house with assets of US$66bn managed or advised in Europe, North America and Asia. The company is majority-owned by its employees. It keeps entrepreneurship at its heart and focuses on delivering excellent investment performance to its global investor base. "
target parent: Silverfleet Capital
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/26/2017 via AP - Associated Press

Personiv, acquired John Keells BPO

synopsis: Personiv, a company that provides quality outsourced services to companies around the world, has acquired John Keells BPO, a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
buyer: Personiv
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. "
target parent: John Keells Holdings PLC
target: John Keells BPO
John Keells BPO is a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2017 via GlobeNewswire

ITC Partners, LLC, acquired Argo Contact Centers

synopsis: ITC Capital Partners, LLC and LJMN Holdings, LLC partnered in the acquisition of Argo Contact Centers, adding BPO Contact Center Services to the ITC Capital Partners and LJMN portfolio of businesses. Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003.
buyer: ITC Partners, LLC
ITC Capital Partners, LLC was formed based upon the successful investment history of the ITC Holding Company, LLC which was founded in 1896. ITC Capital Partners, LLC invests in entrepreneurs whose ideas and values are consistent with those of their founders. "
target: Argo Contact Centers
Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003. Operating centers in Maine; Georgia; near-shore; as well as Work@Home, Argo supports a wide variety of clients in numerous industry groups.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2017 via PR Newswire

The Results Companies, acquired USA800

synopsis: One Equity Partners, a middle market private equity firm, announced that its portfolio company, The Results Companies, a global business process outsourcing and contact services provider, has completed the acquisition of USA800, an employee-owned call center services business.
buyer parent: One Equity Partners
buyer: The Results Companies
The Results Companies is a global business process outsourcing and contact services provider. They provide customer service, acquisition, enrollment, retention, membership support services and transaction processing for Fortune 500 companies. "
target: USA800
USA800 is a leading provider of contact center outsourcing solutions, bringing together the core strategic capabilities of operations, technology, and human capital management to enable partners to maximize their marketing, sales and service ROI.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/26/2017 via PR Newswire

Faneuil, Inc., purchased BPO and Contact Center Operations from Vertex Business Services

synopsis: Faneuil, Inc., a leading national provider of multichannel customer care and other business processing solutions, announced it has completed the acquisition of the BPO and contact center operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
buyer parent: ALJ Regional Holdings
buyer: Faneuil, Inc.
For more than 23 years, Faneuil has successfully designed, implemented and operated contact centers on behalf of highly regulated government and commercial clients. "
seller parent: Oak Hill Capital Partners
seller: Vertex Business Services
The acquisition includes the BPO and Contact Center Operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
price ($mm)
$13
rev ($mm)
$25
EBITDA ($mm)
$3
EV / rev
0.5x
EV / EBITDA
4.3x
closed 3/8/2017 via BNC Analysis

Utilita Energy Limited, acquired Bvocal ltd

synopsis: Utilita Energy, Britain’s fastest growing independent energy supplier, has confirmed the acquisition of the Sheffield-based call centre specialist, bvocal. Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
buyer: Utilita Energy Limited
Launched in 2003, Utilita Energy has established itself as Britain’s leading supplier of Smart Pay As You Go (PAYG) energy - more than doubling its number of customers in 2014/15 alone and holding a Price Commitment since 2008 to be cheaper than the Big 6 energy suppliers. "
target: Bvocal ltd
Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/9/2016 via PR Newswire

TeleTech Holdings, Inc., acquired Atelka Enterprise Inc

synopsis: TeleTech Holdings, Inc., a leading global provider of customer experience, engagement and growth solutions, announced that it has closed the acquisition of Canada-based customer experience provider, Atelka. Under the terms of the agreement, Atelka will become part of TeleTech's Customer Management Services (CMS) segment.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target parent: Kilmer Group
target: Atelka Enterprise Inc
Founded in 2003, Atelka Enterprise Inc. is a leading Canada-based customer contact management provider that offers comprehensive multilingual omni-channel contact solutions in addition to a complete line of business process outsourcing (BPO) services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like Netino


read more

Netino

Competence Call Center Group (CCC)

Competence Call Center Group (CCC)

Lionbridge Technologies, Inc.

Virtual Solutions, Inc.

Azimuth Group LLC

ExactlyIT, Inc.

ANS Group PLC

Indonet

FourNet

Tarrant Technology

Strencom

Service Line Solutions Pty Ltd

UK-tec

LAN Systems, Inc.

SpinnerTech

Base2

Cyber City

Mandic

81G Blue

read more

Netino

read more

Pitech Plus Srl

MyStudioFactory

Netino

Webhelp

read more

Sykes Enterprises Inc.

Anana Ltd

Intellicom Ireland

Conectart s.r.o

VoiceNation, LLC and Ninja Number

ProService Boise

First Kontact LLC

Competence Call Center Group (CCC)

IMSI Staffing Pvt. Ltd

tPoint Solutions Ltd

King TeleServices LLC

Intelenet Global Services

Millennium 1 Solutions

Competence Call Center Group (CCC)

John Keells BPO

Argo Contact Centers

USA800

Vertex Business Services

Bvocal ltd

Atelka Enterprise Inc

Geography
Matching Companies
Ticker: BRGP
 
 
 
 
 
 
 
 
BearingPoint, Inc.
BearingPoint, Inc.
BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three units: Consulting, Solutions and Ventures.
year
2008
rev ($mm)
$3,197.04
EBITDA ($mm)
$174.41
EBIT ($mm)
$128.49
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TSXV:CTS
 
 
 
 
 
 
 
 
Converge Technology Partners Inc.
Converge Technology Partners Inc.
Converge Technology Solutions Corp. combines innovation accelerators and foundational infrastructure solutions to deliver best-of-breed solutions and services to customers.
year
2021
rev ($mm)
$827.73
EBITDA ($mm)
$49.82
EBIT ($mm)
$33.58
Net Income ($mm)
$0.74
Employees
0
  • drill down
  • watch
Ticker: ASX:OTW
 
 
 
 
 
 
 
 
Over the Wire Holdings Limited
Over the Wire Holdings Limited
Over the Wire is a Telecommunications and IT solution provider in Australia. Over the Wire specializes in converged voice and data networks, data centres, and hosted infrastructure solutions for corporate clients. Their core offerings include data networks, voice, managed cloud, and colocation.
year
2020
rev ($mm)
$62.73
EBITDA ($mm)
$10.94
EBIT ($mm)
$5.45
Net Income ($mm)
$3.60
Employees
0
  • drill down
  • watch
Ticker: ICLD
 
 
 
 
 
 
 
 
InterCloud Systems, Inc.
InterCloud Systems, Inc.
InterCloud Systems is a global single-source provider of value-added services for both corporate enterprises and service providers, offering cloud and managed services, professional consulting services and voice, data and optical solutions.
year
2018
rev ($mm)
$32.85
EBITDA ($mm)
($1.98)
EBIT ($mm)
($2.46)
Net Income ($mm)
Employees
241
  • drill down
  • watch
Ticker: AIM:SYS
 
 
 
 
 
 
 
 
SysGroup plc
SysGroup PLC is a leading provider of managed IT services, cloud hosting and technical consultancy. The Group delivers solutions that ensure clients understand and benefit from industry-leading technologies and advanced hosting capabilities.
year
2018
rev ($mm)
$15.65
EBITDA ($mm)
$1.68
EBIT ($mm)
$0.34
Net Income ($mm)
Employees
74
  • drill down
  • watch
Ticker: APCX
 
 
 
 
 
 
 
 
AppTech Corp
AppTech Corp
AppTech Corp is an information technology company providing cloud services and merchant processing solutions with a focus in mobile payments. Their mission is to provide industry-leading cloud services and payment processing technologies to businesses.
year
2018
rev ($mm)
$0.01
EBITDA ($mm)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
year
2021
rev ($mm)
$45,676.89
EBITDA ($mm)
$7,588.85
EBIT ($mm)
$6,801.62
Net Income ($mm)
$5,457.27
Employees
537000
  • drill down
  • watch
Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
2020
rev ($mm)
$16,752.00
EBITDA ($mm)
$3,133.00
EBIT ($mm)
$2,615.00
Net Income ($mm)
$1,471.00
Employees
283100
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: BSE:532528
 
 
 
 
 
 
 
 
Datamatics Global Services Ltd
Datamatics Global Services Ltd
Datamatics is a global Information Technology (IT) and Knowledge Process Outsourcing (KPO) organization focused on delivering smart, next-generation business solutions that help enterprises across the world overcome their business challenges.
year
2017
rev ($mm)
$134.30
EBITDA ($mm)
$11.42
EBIT ($mm)
$8.29
Net Income ($mm)
$13.96
Employees
4600
  • drill down
  • watch
Ticker: SYAI
 
 
 
 
 
 
 
 
Cloudeeva, Inc.
Cloudeeva, Inc.
Cloudeeva is the leading provider of fully diversified, end-to-end enterprise cloud solutions and information technology solutions to commercial and government clients worldwide.
year
2012
rev ($mm)
$40.00
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: AU:PWR
 
 
 
 
 
 
 
 
Powerlan Ltd.
Powerlan is publicly listed company that provides specialist information technology products and services, business process outsourcing and infrastructure support through a group of specialist companies.
year
2011
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: ASX:TNT
 
 
 
 
 
 
 
 
Tesserent Limited
Tesserent Limited
Tesserent is dedicated to providing enterprise Network Security via a managed service for organisations across Asia Pacific. Tesserent delivers network security as a managed service to high value organisations - monitoring, updating and protecting client networks 24 hours a day, 7 days a week.
year
2020
rev ($mm)
$33.72
EBITDA ($mm)
($2.76)
EBIT ($mm)
($4.01)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: NSIT
 
 
 
 
 
 
 
 
Insight Enterprises, Inc.
Insight Enterprises, Inc.
Insight empowers clients with "Intelligent Technology" solutions to realize their goals. As a leading global provider of hardware, software, cloud and service solutions, they provide clients the expertise needed to select, implement and manage complex technology solutions to drive business outcomes.
year
2019
rev ($mm)
$7,731.19
EBITDA ($mm)
$303.57
EBIT ($mm)
$257.36
Net Income ($mm)
$159.41
Employees
11261
  • drill down
  • watch
Ticker: TSXV:PTG
 
 
 
 
 
 
 
 
Pivot Technology Solutions
Pivot Technology Solutions
Pivot Technology Solutions delivers solutions that enable organizations to design, build, implement and maintain computing and communication infrastructure. Pivot's approach supports improvement of business performance, helps organizations reduce capital and more.
year
2020
rev ($mm)
$1,149.91
EBITDA ($mm)
$18.79
EBIT ($mm)
$9.14
Net Income ($mm)
$16.66
Employees
782
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2021
rev ($mm)
$1,756.98
EBITDA ($mm)
$198.28
EBIT ($mm)
$133.17
Net Income ($mm)
$67.49
Employees
61100
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
  • drill down
  • watch