Like MatsSoft Ltd.

closed 8/7/2017 via BNC Analysis

NetCall plc, acquired MatsSoft Ltd.

synopsis: Netcall plc announces the acquisition of MatsSoft Limited ("MatsSoft"), a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
buyer: NetCall plc (AIM:NET:$21.60)
Netcall provides easy to use, functional, smartly designed software applications delivered on its integrated platform, Liberty. Netcall's software product suite incorporates an omni-channel contact centre, workforce optimisation, business process management and case management. "
target: MatsSoft Ltd.
MatsSoft Limited ("MatsSoft") is a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
price ($mm)
$18
rev ($mm)
$7
EBITDA ($mm)
$0
EV / rev
4.0x
EV / EBITDA
220.8x
closed 4/10/2019 via Company Press Release

infobric, acquired Tempus AS

synopsis: infobric, a company that develops systems that makes construction sites safer and more efficient, has acquired Tempus, a system specialist who gives companies a better overview of time, processes, tasks and staff in digital solutions on the app, in Windows or in a web-based administration system.
buyer: infobric
Based in Sweden, infobric develops systems that makes construction sites safer and more efficient. With a system from Infobric, clients ensure that the right people are in the right place, at the right time and have access to the right equipment. "
target: Tempus AS
Based in Norway, Tempus is a system specialist who gives companies a better overview of time, processes, tasks and staff in digital solutions on the app, in Windows or in a web-based administration system.
price ($mm)
$22
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2018 via PR Web

OSG Billing Services, acquired Miria Systems

synopsis: OSG Billing Services (OSG), a leading provider of omnichannel billing and payment solutions, customer engagement and customer communication management, announced that it has completed the acquisition of Miria Systems, Inc., a leading provider of intelligent business process automation specializing in accounts payable, tax and expense management.
buyer parent: Aquiline Capital Partners
buyer: OSG Billing Services
OSG has been a leading outsourced provider of omnichannel billing and payment solutions, offering a full suite of integrated customer communications and engagement solutions that transform the way OSG’s clients reach their customers. "
target: Miria Systems
Miria, founded in 1996, is a leading provider of intelligent business process automation for financial transaction processes specializing in accounts payable and expenses. Miria has evolved from a document management solution into a best-in-class Cloud provider of intelligent business automation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/31/2018 via PR Newswire

Nintex, acquired Promapp

synopsis: Nintex, the world's leader in intelligent process automation (IPA), is pleased to announce it has acquired Promapp, a business process management software company which provides partners and customers new tools to better optimize business processes through a market leading visual process mapping solution.
buyer parent: Thoma Bravo, LLC
buyer: Nintex
Nintex is the world's leader in intelligent process automation (IPA) with more than 7,500 enterprise clients. Nintex Workflow Cloud®, the company's process automation platform, connects with all content repositories, systems of record, and people to consistently drive successful business outcomes. "
target: Promapp
Promapp is a business process management software company which provides partners and customers new tools to better optimize business processes through a market leading visual process mapping solution. Their cloud based software makes it easy to create, navigate, share, & change business processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/12/2017 via BNC Analysis

Solteq Oyj, acquired inPulse Works Oy

synopsis: Solteq Plc has acquired inPulse Works Oy. inPulse Works Oy is a steadily growing expert and software company that provides eService and IT solutions. inPulse Works Oy's products and services digitalise customer engagement and business processes.
buyer: Solteq Oyj (HLSE:SOLTEQ:$64.06)
Solteq is a Nordic IT provider and software house that specialises in digital customer engagement. They offer total solutions for both business enhancement by means of digitalisation and for omnicommerce including back end processes, supply chain management, and digital marketing. "
target: inPulse Works Oy
inPulse Works Oy offers innovative and cost-effective IT-business solutions and products. Their main focus is in e-business solutions and products, integration and business intelligence reporting. InPulse Works' solutions can automate business processes, customer interactions and business reporting.
price ($mm)
$3.92
rev ($mm)
$5
EBITDA ($mm)
EV / rev
0.8x
EV / EBITDA
closed 4/5/2017 via BusinessWire

Unit4, acquired Assistance Software

synopsis: Unit4 has acquired Assistance Software, a leading provider of Professional Services Automation (PSA) solutions, known for delivering out-of-the-box PSA solutions designed for specific services industries. Assistance Software is a market leader cited as the second most used PSA Solution in Service Performance Insight’s PS Maturity Benchmark.
buyer parent: Advent International
buyer: Unit4
Unit4 is a leading provider of enterprise applications empowering people in service organizations. Unit4 delivers ERP, industry-focused and best-in-class applications. "
target: Assistance Software
Assistance Software is a leading provider of Professional Services Automation (PSA) solutions, known for delivering out-of-the-box PSA solutions designed for specific services industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/9/2016 via BNC Analysis

Equiniti Limited, acquired KYCnet Services BV

synopsis: Equiniti Group plc, a business process services provider, announced that it has completed the acquisition of KYCnet BV, a company that provides customer compliance consulting, outsourced operational support services and systems that enable their customers to completely, quickly and cost-effectivly meet their compliance and regulatory obligations.
buyer: Equiniti Limited (LSE:EQN:$608.64)
Equiniti is a business process services provider supporting approximately 1,600 of the UK’s businesses and public sector institutions. Their core capabilities are centred on complex administration and payment solutions including money transmission, administration and customer interactions. "
target: KYCnet Services BV
KYCnet provides customer compliance consulting, outsourced operational support services and systems that enable their customers to completely, quickly and cost-effectivly meet their compliance and regulatory obligations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2012 via BusinessWire

Liaison Technologies, acquired HubSpan

synopsis: Liaison Technologies has acquired Hubspan, the leading provider of cloud-based business integration solutions. The combined company creates the leading cloud integration platform to address critical customer and partner needs for B2B, A2A, Managed File Transfer, Master Data Management and Data Security.
buyer: Liaison Technologies
Liaison Technologies is a global integration and data management company providing unique and high-value solutions to securely move, transform and manage business information on-premise or in the cloud. "
target: HubSpan
Hubspan offers on-demand integration services that enabled companies to work across organizations and systems easily and cost-effectively. Hubspan has a cost-effective integration with subscription pricing and no hardware or software investment.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/31/2011 via Market Wire

TIBCO Software Inc., acquired Nimbus Partners Ltd

synopsis: TIBCO Software Inc. has acquired Nimbus Partners, a privately-held, UK-headquartered provider of business process discovery and analysis applications that help companies drive adoption of business process initiatives. Nimbus provides a strong complement to TIBCO's event-enabled infrastructure software platform.
buyer: TIBCO Software Inc. (TIBX:$1,076.23)
TIBCO Software Inc. is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. More than 4,000 customers worldwide rely on TIBCO to manage information, decisions, processes, and applications in real time. "
target: Nimbus Partners Ltd
Nimbus Partners is a privately-held, UK-headquartered provider of business process discovery and analysis applications that help companies drive adoption of business process initiatives.
price ($mm)
$42
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/19/2009 via PR Newswire

Intalio, Inc., acquired ProcessSquare

synopsis: Intalio, Inc., The Enterprise Cloud Company, announced the acquisition of ProcessSquare, a BPM software company based in Munich, Germany.
buyer: Intalio, Inc.
Intalio is the leading vendor of Open Source BPMS and helps organizations of all sizes get the most return on investment from their Service Oriented Architecture (SOA) by developing and deploying new business processes without having to write code. "
target: ProcessSquare
ProcessSquare is a Munich-based software company that has developed a Web-based Business Process Management (BPM) application used by customers such as ABB, Allianz, and Henkel.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/10/2008 via BusinessWire

NaturalInsight, acquired Cogent Technologies

synopsis: NaturalInsight, a leading edge provider of Web-based workforce management solutions, acquired Cogent Technologies, an innovative provider of Internet and mobile enterprise software solutions. The acquisition extends the strength and flexibility of NaturalInsight’s growing Web-based platform.
buyer: NaturalInsight
NaturalInsight provides Web-based workforce management and data collection software for industries with widely distributed workforces. NaturalInsight allows for streamlined staff management, task scheduling, project tracking and integrated reporting of activities performed in many locations. "
target: Cogent Technologies
Cogent Technologies markets Internet and mobile software solutions for enterprises to optimize business processes both internally and with their external partners. Cogent's product suite includes software solutions for supply chain management, business process optimization and crm.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/25/2008 via BusinessWire

Verticalnet, Inc., acquired Verticalnet, Inc.

synopsis: BravoSolution, a leading provider of global supply management solutions has completed the acquisition of Verticalnet, Inc, one of the premier vendors of full-suite supply management software solutions in the marketplace today. Verticalnet will henceforth be known as BravoSolution US.
buyer: Verticalnet, Inc.
BravoSolution S.p.A. is a leading international provider of eSourcing solutions. Its mission is to generate value by supporting its clients in the improvement of procurement processes through innovative web-based technologies and services. "
target: Verticalnet, Inc.
Verticalnet, Inc. is a leading provider of supply management solutions that enable companies to identify and realize sustained value across the supply management lifecycle.
price ($mm)
$15
rev ($mm)
$16
EBITDA ($mm)
$10
EV / rev
0.9x
EV / EBITDA
1.6x
closed 1/25/2008 via BusinessWire

Verticalnet, Inc., acquired Verticalnet, Inc.

synopsis: BravoSolution, a leading provider of global supply management solutions has completed the acquisition of Verticalnet, Inc, one of the premier vendors of full-suite supply management software solutions in the marketplace today. Verticalnet will henceforth be known as BravoSolution US.
buyer: Verticalnet, Inc.
BravoSolution S.p.A. is a leading international provider of eSourcing solutions. Its mission is to generate value by supporting its clients in the improvement of procurement processes through innovative web-based technologies and services. "
target: Verticalnet, Inc.
Verticalnet, Inc. is a leading provider of supply management solutions that enable companies to identify and realize sustained value across the supply management lifecycle.
price ($mm)
$15
rev ($mm)
$16
EBITDA ($mm)
$10
EV / rev
0.9x
EV / EBITDA
1.6x
closed 5/9/2018 via BNC Analysis

Symphony Technology Group, acquired Winshuttle, LLC

synopsis: Bothell, WA-based Winshuttle, the leading SAP-centric robotic process automation and data management platform provider, announces it has been acquired by Symphony Technology Group (STG). Symphony Technology Group (STG) is the private equity partner for market-leading data, software and analytics companies.
buyer: Symphony Technology Group
Symphony Technology Group (STG) is the private equity partner for market-leading data, software and analytics companies. The firm brings expertise, flexibility, and resources to build strategic value and unlock the potential of innovative companies. "
target: Winshuttle, LLC
Winshuttle is a provider of data automation and data process management software for enterprises, typically in SAP environments. Winshuttle offers software that improves data accuracy and maximizes the productivity of users who interface directly with SAP by automating workflows and data movement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/8/2013 via BNC Analysis

Fujitsu Limited, acquired RunMyProcess SAS

synopsis: Fujitsu Limited has acquired RunMyProcess (RMP), a France-based cloud service provider. RMP provides customers the ability to build and run business critical applications. With this acquisition, Fujitsu will add integration Platform as a Service (iPaaS) to its cloud offerings to bolster its cloud portfolio as it expands its global cloud business.
buyer: Fujitsu Limited (TSE:6702:$36,424.63)
Fujitsu delivers total solutions in the field of information and communication technology. Their business encompasses the development, manufacture, sales and maintenance of the cutting-edge, high-quality products and electronic devices that make these services possible. "
target: RunMyProcess SAS
RunMyProcess develops and operates a Cloud-based platform that lets organizations design and manage business processes with no hardware, software, or coding. With its platform, RunMyProcess' customers can rapidly build and deploy highly customized business applications.
price ($mm)
$20
rev ($mm)
$1
EBITDA ($mm)
EV / rev
17.4x
EV / EBITDA
closed 3/21/2011 via BusinessWire

Integrated Media Management, LLC, acquired DocuStep, LLC

synopsis: Integrated Media Management®, a document output management and automation technology provider, announced its acquisition of DocuStep, a company specializing in the automation of electronic and paper-based workflow processes.
buyer: Integrated Media Management, LLC
Based in Linden, N.J., Integrated Media Management® specializes in the paperless technologies that automate the space between a financial institution’s core host system and imaging backend, including digitized signatures in-branch or remotely. "
target: DocuStep, LLC
DocuStep, LLC offers state-of-the-art software solutions that securely automate electronic and paper-based workflow processes. Its two flagship products, FormSpeed and SAM, help companies of any size automate and manage various organizational processes cost effectively.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/23/2019 via PR Newswire

Diversis Capital, acquired WorldAPP

synopsis: WorldAPP, the leading provider of enterprise-grade mobile workflow and data capture technology, announced they have been acquired by Diversis Capital, a software and technology focused private equity fund that targets situations where it can add unique value.
buyer: Diversis Capital
Diversis is a software and technology focused private equity fund that targets situations where it can add unique value. With a collaborative approach to investing, its Operating Partners and Strategic Advisors work alongside management teams to help build successful organizations. "
target: WorldAPP
WorldAPP helps mid to large organizations improve how they collect, manage, and leverage data across the enterprise. Using the Form.com and Key Survey platforms, WorldAPP works with customers to understand their needs and configure complete solutions which integrate with their current systems.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/5/2019 via BusinessWire

ABBYY, acquired TimelinePI

synopsis: ABBYY, a global leader in Content IQ technologies and solutions, announced it has completed the acquisition of TimelinePI, a company that provides a comprehensive process intelligence platform designed to empower users to understand, monitor and optimize any business process.
buyer: ABBYY
ABBYY is a leading provider of document recognition, data capture, and linguistic technologies and services. Its key products include the ABBYY FineReader line of optical character recognition applications, ABBYY FlexiCapture line of data capture solutions, ABBYY Lingvo dictionary software and more."
target: TimelinePI
TimelinePI’s platform enables anyone to visualize, quantify and understand how processes behave by providing detailed insights into true performance, bottlenecks and risks.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/25/2016 via Yahoo, Inc.

HelpSystems, LLC, acquired Tango/04 Computing Group

synopsis: HelpSystems announced the acquisition of Tango/04 Computing Group, which has built a strong presence in Europe and Latin America providing IT monitoring solutions to hundreds of customers. As part of the acquisition, HelpSystems gains expertise, resources and offices in Spain and Argentina.
buyer parent: H.I.G. Capital
buyer: HelpSystems, LLC
HelpSystems empowers people to excel in IT like never before. Every day more than 9,000 organizations across the globe rely on HelpSystems to automate and simplify server and network management, protect data, and give people simple access to information they need. "
target: Tango/04 Computing Group
Tango/04 Computing Group is one of the leading companies in the development of corporate monitoring software that helps companies to operate fluidly, without interruptions, in a safe environment and with full visibility.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/14/2018 via Company Press Release

Siteware, acquired Strategy Manager

synopsis: Siteware, a Brazilian company that offers Corporate Performance Management software, has acquired Strategy Manager, a company that designs and develops software for businesses and goal management also located in Brazil.
buyer: Siteware
Siteware Soluções Ltda. is a Brazilian company that offers Corporate Performance Management software. With STRATWs ONE, their strategic planning software, companies optimize time spent on decision making, engage employees and increase productivity and governance in their organization. "
target: Strategy Manager
Strategy Manager designs and develops software for businesses and goal management. They dream of helping the management evolution of companies with friendly software solutions for high performance management. The company was founded in 2011 and is based in Campinas, Brazil.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/7/2017 via BNC Analysis

NetCall plc, acquired MatsSoft Ltd.

synopsis: Netcall plc announces the acquisition of MatsSoft Limited ("MatsSoft"), a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
buyer: NetCall plc (AIM:NET:$21.60)
Netcall provides easy to use, functional, smartly designed software applications delivered on its integrated platform, Liberty. Netcall's software product suite incorporates an omni-channel contact centre, workforce optimisation, business process management and case management. "
target: MatsSoft Ltd.
MatsSoft Limited ("MatsSoft") is a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
price ($mm)
$18
rev ($mm)
$7
EBITDA ($mm)
$0
EV / rev
4.0x
EV / EBITDA
220.8x
closed 8/7/2017 via BNC Analysis

NetCall plc, acquired MatsSoft Ltd.

synopsis: Netcall plc announces the acquisition of MatsSoft Limited ("MatsSoft"), a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
buyer: NetCall plc (AIM:NET:$21.60)
Netcall provides easy to use, functional, smartly designed software applications delivered on its integrated platform, Liberty. Netcall's software product suite incorporates an omni-channel contact centre, workforce optimisation, business process management and case management. "
target: MatsSoft Ltd.
MatsSoft Limited ("MatsSoft") is a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
price ($mm)
$18
rev ($mm)
$7
EBITDA ($mm)
$0
EV / rev
4.0x
EV / EBITDA
220.8x
announced 6/25/2015 via BNC Analysis

Eckoh Plc, will acquire NetCall plc

synopsis: Software company Netcall PLC said payments technology company Eckoh PLC has made a cash and shares takeover offer for the company. Netcall plc designs, develops, sells, and markets communications, workforce management, and business process management software and services to the healthcare, public, and private sectors internationally.
buyer: Eckoh Plc (AIM:ECK:$29.47)
Eckoh is a global provider of secure payment products and customer service solutions, working with organisations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments. "
target: NetCall plc (AIM:NET:$21.60)
Netcall provides intelligent contact handling allowing customers to simplify their engagement, workforce optimisation allowing efficient management of resources, enterprise content management and business process management allowing optimum business performance.
price ($mm)[EV]
$138 [$118]
rev ($mm)
$27
EBITDA ($mm)
$4
EV / rev
4.4x
EV / EBITDA
28.2x
closed 9/25/2012 via BNC Analysis

NetCall plc, acquired Serengeti Systems

synopsis: Netcall plc, a software company, announced the acquisition of Serengeti Systems Ltd, an Enterprise Content Management software provider, for 2.9 million pounds. Serengeti Systems Ltd. offers content management, contact and case management, records management, workflow, and customer relationship management solutions for public sector.
buyer: NetCall plc (AIM:NET:$21.60)
Netcall develops and supplies a range of innovative communication solutions to organisations of all sizes, including many blue-chip companies, who use them to improve their operational efficiency, their customer’s experiences and their employees’ morale. "
target: Serengeti Systems
Serengeti Systems is one of the leading UK providers of Content Management, Contact and Case Management solutions within the Public Sector.
price ($mm)
$3.41
rev ($mm)
$3
EBITDA ($mm)
EV / rev
1.6x
EV / EBITDA
closed 8/7/2017 via BNC Analysis

NetCall plc, acquired MatsSoft Ltd.

synopsis: Netcall plc announces the acquisition of MatsSoft Limited ("MatsSoft"), a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
buyer: NetCall plc (AIM:NET:$21.60)
Netcall provides easy to use, functional, smartly designed software applications delivered on its integrated platform, Liberty. Netcall's software product suite incorporates an omni-channel contact centre, workforce optimisation, business process management and case management. "
target: MatsSoft Ltd.
MatsSoft Limited ("MatsSoft") is a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
price ($mm)
$18
rev ($mm)
$7
EBITDA ($mm)
$0
EV / rev
4.0x
EV / EBITDA
220.8x
closed 5/8/2019 via Company Press Release

Marlin Equity Partners, acquired Puzzel

synopsis: Marlin Equity Partners has acquired Puzzel, a leading European provider of cloud-based contact center software solutions. Puzzel’s best-in-class, multi-tenant contact center as a service (CCaaS) platform allows clients worldwide to manage and optimize their customer interactions across voice, email, chat and social media channels.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Herkules Capital
target: Puzzel
Puzzel is a leading cloud-based contact center software provider and one of the first pioneers to develop a cloud-based contact center offering. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$624.09)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/20/2018 via BusinessWire

Vonage Holdings Corporation, will acquire NewVoiceMedia

synopsis: Vonage Holdings Corp. has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service provider. NewVoiceMedia's technology enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
buyer: Vonage Holdings Corporation (VG:$1,112.46)
Vonage embraced technology to transform how companies communicate to create better business outcomes. Their unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. "
target: NewVoiceMedia
NewVoiceMedia is a leading global provider of cloud contact center technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
price ($mm)
$350
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2018 via BusinessWire

ZephyrTel, acquired Volt Delta International GmbH

synopsis: ZephyrTel, a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry, is pleased to announce it has acquired VoltDelta. VoltDelta delivers cloud and premise-based, multichannel contact center solutions, intelligent automation and data-driven contact management to optimize the customer journey.
buyer parent: ESW Capital, LLC
buyer: ZephyrTel
ZephyrTel is a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry. ZephyrTel is building a world class Telco Practice, which provides a multi-solution and services proposition to the global Telco industry. "
target parent: Skyview Capital LLC
target: Volt Delta International GmbH
VoltDelta delivers cloud and premise-based, multichannel contact centre solutions, intelligent automation and data-driven contact management to optimize the customer journey.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/1/2017 via PR Newswire

IFS AB, acquired mplsystems Limited

synopsis: IFS, the global enterprise applications company, has acquired mplsystems Limited, an award-winning provider of omni-channel contact center, customer engagement CRM, and field service management software. mplsystems designs and delivers innovative contact center and field service technology that help simplify and automate tasks.
buyer parent: EQT
buyer: IFS AB
IFS is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning, enterprise asset management and enterprise service management. IFS brings customers closer to their business, helps them be more agile and enables them to profit from change. "
target: mplsystems Limited
mplsystems is an award-winning provider of omni-channel contact center, customer engagement CRM, and field service management software. They design and deliver innovative contact center and field service technology that help simplify and automate tasks.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/1/2016 via PR Newswire

Genesys, acquired Interactive Intelligence Group, Inc.

synopsis: Genesys, a leader in omnichannel customer experience and contact centre solutions, has completed its previously announced acquisition of Interactive Intelligence, a leader of cloud and on-premise solutions for customer engagement, communications and collaboration.
buyer parent: Permira
buyer: Genesys
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day. Genesys is one of the ten largest private software companies in the world. "
target: Interactive Intelligence Group, Inc. (ININ:$426.17)
Interactive Intelligence provides software and cloud services for customer engagement, unified communications and collaboration to help businesses worldwide improve service, grow their business faster and reduce costs.
price ($mm)[EV]
$1,413 [$1,368]
rev ($mm)
$413
EBITDA ($mm)
EV / rev
3.4x
EV / EBITDA
closed 7/20/2016 via Company Press Release

Virtual Hold Technology, LLC, acquired CallPromise, LLC

synopsis: To fuel callback services that scale to any contact service investment, Virtual Hold Technology (VHT) has acquired CallPromise, a multichannel, cloud-based, callback-platform provider. The CallPromise SaaS solution will become part of VHT Cloud, enabling rapid deployment of callback applications across channels.
buyer: Virtual Hold Technology, LLC
Virtual Hold Technology offers a suite of complementary, patented solutions that help organizations enhance the customer journey in order to achieve greater loyalty, efficiency and revenue. Their virtual queuing and customer engagement solutions are designed to empower customers, agents and brands. "
target: CallPromise, LLC
CallPromise is a software-as-a-service offering singularly focused on multi-channel, cloud-based callback. They partner with high-service brands and help them engage customers with exceptional contact experiences. They are dedicated to reconnecting companies with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2016 via BusinessWire

NICE Systems Ltd, acquired inContact, Inc.

synopsis: NICE, a worldwide leading provider of enterprise software solutions, announced the acquisition of inContact, the leader in cloud contact center. This acquisition brings together two leaders, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization suite in the cloud.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured/unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
target: inContact, Inc. (SAAS:$233.04)
inContact is the cloud contact center software leader. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
price ($mm)[EV]
$867 [$864]
rev ($mm)
$233
EBITDA ($mm)
$2
EV / rev
3.8x
EV / EBITDA
583.6x
announced 3/28/2016 via Company Press Release

Fusion, will acquire Technology for Business

synopsis: Fusion, a leading provider of cloud services, announced that it will significantly expand its product offering through the acquisition of Technology for Business Corporation (TFB). The Manhattan Beach, California-based company provides industry leading Contact Center solutions to over 500 enterprises throughout the U.S. and internationally.
buyer: Fusion (FSNN:$150.53)
Fusion is a leading provider of integrated cloud solutions to small, medium and large businesses. Fusion's advanced, high availability cloud service platform enables the integration of leading edge solutions in the cloud. "
target: Technology for Business
For twenty-five years, TFB has been a leading developer of software for contact centers and businesses across all industries, with a strong focus on healthcare, government, homeland security, energy, entertainment, banking and education.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2016 via PR Newswire

IMCap Partners AG, acquired Attensity Europe GmbH

synopsis: Attensity Europe, a leading solution provider in the customer interaction management market, is breaking away from its US parent company, Attensity Group Inc., thanks to investment from a consortium led by IMCap Partners and will now become an independent company. Attensity Europe will focus on the growth segment of omni-channel customer service.
buyer: IMCap Partners AG
IMCap Partners invests in small and medium sized companies. They invest, as entrepreneurs, in sustainable business models alongside strong management teams. Besides providing capital they support companies and management teams with operational experience to drive sustainable long term growth. "
target parent: Attensity Group Inc.
target: Attensity Europe GmbH
Attensity Europe, headquartered in Saarbrücken, is a leading solution provider in the field of omni-channel customer communications and customer interaction management. Their core product is the market-leading solution "Respond", a multilingual and omni-channel response management software.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/6/2016 via PR Newswire

ShoreTel Inc., acquired Corvisa LLC

synopsis: ShoreTel, the leading provider of brilliantly simple hosted phone systems and unified communications (UC) solutions, announced it has completed its acquisition of Corvisa LLC, a provider of cloud-based communications solutions, from Novation Companies, Inc.
buyer: ShoreTel Inc. (SHOR:$360.44)
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. "
target parent: Novation Companies, Inc.
target: Corvisa LLC
Corvisa provides businesses with a single source for cloud communications solutions. Corvisa combines powerful contact center software, business phone systems and connectivity services with the unmatched flexibility of our Summit development platform.
price ($mm)
$8.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/1/2015 via BusinessWire

Marlin Equity Partners, acquired LiveOps, Inc.

synopsis: Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, announced the completion of Marlin's acquisition of LiveOps Cloud Platform. LiveOps is the global leader in cloud contact center and customer service solutions.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $3 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target: LiveOps, Inc.
LiveOps is the global leader in cloud contact center and customer service solutions. LiveOps' award-winning platform has processed more than one billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/4/2015 via PR Newswire

West Corporation, acquired Magnetic North Software Ltd

synopsis: West Corporation has acquired Magnetic North, a provider of proprietary hosted customer contact center and unified communications solutions to enterprises. The technology that Magnetic North has developed will be used across West to provide clients with the capability to deliver seamless and contextual multi-channel consumer experiences.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
target: Magnetic North Software Ltd
Magnetic North is a U.K.-based provider of proprietary hosted customer contact center and unified communications solutions to enterprises. It is leading the contact center in the cloud revolution by providing organizations of every size with a high-availability, secure, enterprise-class solution.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/8/2015 via PR Web

Contact Solutions, acquired NexxPhase

synopsis: Contact Solutions, a leading provider of cloud-based customer engagement solutions improved by business intelligence, announced it has acquired NexxPhase. NexxPhase is a cloud-based provider of virtual customer engagement solutions that rapidly integrate communication channels, customer interactions, and back-office systems.
buyer: Contact Solutions
Contact Solutions' cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. "
target parent: NexxLinx Inc.
target: NexxPhase
NexxPhase helps companies shatter brick-walled customer channel siloes. Their cloud-based NexxPhase Customer Engagement Platform powers a SingleView™ of each customer across all interaction channels and is packaged with commercial-grade contact center services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/25/2015 via BNC Analysis

Eckoh Plc, will acquire NetCall plc

synopsis: Software company Netcall PLC said payments technology company Eckoh PLC has made a cash and shares takeover offer for the company. Netcall plc designs, develops, sells, and markets communications, workforce management, and business process management software and services to the healthcare, public, and private sectors internationally.
buyer: Eckoh Plc (AIM:ECK:$29.47)
Eckoh is a global provider of secure payment products and customer service solutions, working with organisations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments. "
target: NetCall plc (AIM:NET:$21.60)
Netcall provides intelligent contact handling allowing customers to simplify their engagement, workforce optimisation allowing efficient management of resources, enterprise content management and business process management allowing optimum business performance.
price ($mm)[EV]
$138 [$118]
rev ($mm)
$27
EBITDA ($mm)
$4
EV / rev
4.4x
EV / EBITDA
28.2x
closed 5/8/2015 via Market Wire

Enghouse Systems Limited, acquired Reitek S.p.A.

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced it has acquired Reitek S.p.A, a leading provider of omni-channel contact center solutions for enterprises of all sizes including multinational corporations.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Reitek S.p.A.
Founded in 1990, Reitek designs and develops integrated, omni-channel contact center software products for small, medium or large organizations. The solutions can be deployed both on premise and in the cloud. The company is based in Milan, Italy.
price ($mm)
$5.13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/3/2014 via Market Wire

Enghouse Systems Limited, acquired Voxtron NV

synopsis: Enghouse Systems Limited announced it has acquired Voxtron NV. Headquartered in Temse, Belgium (near Brussels), Voxtron is a provider of multi-channel contact center and dispatch solutions for small, medium and large enterprises as well as the railroads and utilities sectors.
buyer: Enghouse Systems Limited (TSX:ENGH:$296.51)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target: Voxtron NV
Founded in 1994, Voxtron is a Belgium based company focused on delivering multi-channel contact center products with thousands of installations internationally, for small, medium and large organizations. The company has operations in Belgium, Germany and Austria.
price ($mm)
$8.35
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/22/2014 via Company Press Release

Potomac Equity Partners, acquired Dial Connection

synopsis: Potomac Equity Partners, LLC announced the acquisition and recapitalization, in partnership with the company's management team, of DialConnection, LLC, a rapidly growing provider of cloud-based software-as-a-service and premise-based contact center solutions for enterprise clients.
buyer: Potomac Equity Partners
Potomac Equity Partners is a Washington, D.C.-based private equity investment firm focused on providing superior equity returns through the close partnership and collaboration with its portfolio company management team members. "
target: Dial Connection
DialConnection is a leading provider of integrated contact center solutions via its cloud and premise platforms. Their proprietary real-time data management platform enables the company to deliver a fully automated and scalable solution to its diverse customer base within a variety of industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/25/2014 via BusinessWire

LaSalle Capital Group, L.P., acquired Avtex Solutions, LLC

synopsis: LaSalle Capital, a Chicago-based investment firm, and Marquette Companies announced that LaSalle Capital has purchased Minneapolis-based Avtex Solutions, a leading provider of integrated customer experience technology solutions.
buyer: LaSalle Capital Group, L.P.
LaSalle Capital is a leading private equity firm with extensive experience in the lower middle market. They currently manage two funds totaling over $330 million in capital. Their team has deep experience in partnering with management teams to grow and develop small businesses. "
target parent: Pohlad Family Companies
target: Avtex Solutions, LLC
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like MatsSoft Ltd.


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inContact, Inc.

Technology for Business

Attensity Europe GmbH

Corvisa LLC

LiveOps, Inc.

Magnetic North Software Ltd

NexxPhase

NetCall plc

Reitek S.p.A.

Voxtron NV

Dial Connection

Avtex Solutions, LLC

Geography
Matching Companies
Ticker: XTRA:SOW
 
 
 
 
 
 
 
 
Software AG
Software AG
Software AG offers the first end-to-end Digital Business Platform, based on open standards, with integration, process management, in-memory data, adaptive application development, real-time analytics and enterprise architecture management as core building blocks.
year
2018
rev ($mm)
$993.05
EBITDA ($mm)
$299.05
EBIT ($mm)
$258.36
Net Income ($mm)
$170.76
Employees
4655
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
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Ticker: ENXTPA:DLT
 
 
 
 
 
 
 
 
Dalet Digital Media System
Dalet Digital Media System
Dalet Digital Media System solutions enable broadcasters and media professionals to create, manage and distribute content to both traditional and new media channels, including interactive TV, the Web and mobile networks.
year
2018
rev ($mm)
$62.38
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.03
Net Income ($mm)
$2.68
Employees
367
  • drill down
  • watch
Ticker: STRM
 
 
 
 
 
 
 
 
Streamline Health
Streamline Health
Streamline Health Solutions, Inc. is a healthcare industry leader in capturing, aggregating, and translating enterprise data into knowledge­. Through their Looking Glass Platform they provide clients with meaningful, intelligent SaaS-based solutions from patient engagement to reimbursement.
year
2019
rev ($mm)
$20.98
EBITDA ($mm)
$1.47
EBIT ($mm)
$0.52
Net Income ($mm)
Employees
105
  • drill down
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Ticker: ENXTPA:GENX
 
 
 
 
 
 
 
 
Generix SA
Generix SA
Generix Group develops software solutions for the manufacturing, logistics and retail ecosystems, helping its customers to manage, pool, integrate and optimize their information flows.
year
2016
rev ($mm)
$65.21
EBITDA ($mm)
$4.70
EBIT ($mm)
$3.69
Net Income ($mm)
$1.39
Employees
376
  • drill down
  • watch
Ticker: 300051
 
 
 
 
 
 
 
 
Xiamen 35.Com Technology Co., Ltd.
Xiamen 35.Com Technology Co., Ltd.
Xiamen 35.Com Technology Co., Ltd. provides software products and information technology services to medium and small-scale enterprises in China. The company offers Internet business solutions, corporate communication solutions, and enterprise management solutions.
year
2015
rev ($mm)
$39.89
EBITDA ($mm)
($1.95)
EBIT ($mm)
($2.28)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TSXV:OSS
 
 
 
 
 
 
 
 
OneSoft Solutions Inc.
OneSoft Solutions Inc. is a Canada-based developer of cloud-based business solutions. OneSoft's business strategy is to seek opportunities to convert legacy business software applications to a more cost efficient subscription based business model utilizing the Microsoft Cloud.
year
2015
rev ($mm)
$0.26
EBITDA ($mm)
($1.57)
EBIT ($mm)
($1.61)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: APPF
 
 
 
 
 
 
 
 
AppFolio
AppFolio creates comprehensive, easy-to-use, cloud-based business software solutions for vertical markets. AppFolio's products include cloud-based property management software (AppFolio Property Manager) and cloud-based legal practice management software (MyCase).
year
2019
rev ($mm)
$221.21
EBITDA ($mm)
$17.93
EBIT ($mm)
$12.04
Net Income ($mm)
$35.05
Employees
1190
  • drill down
  • watch
Ticker: INST
 
 
 
 
 
 
 
 
Instructure
Instructure is a technology company that is focused on improving education. Instructure created Canvas, Gauge, Arc and Bridge to enable organizations everywhere to easily develop, deliver and manage engaging face-to-face and online learning experiences.
year
2019
rev ($mm)
$245.53
EBITDA ($mm)
($59.16)
EBIT ($mm)
($70.87)
Net Income ($mm)
Employees
1413
  • drill down
  • watch
Ticker: AIM:INCA
 
 
 
 
 
 
 
 
Incadea Plc
Incadea Plc
Incadea Plc is the leading provider of enterprise software solutions and services to the global automotive retail and wholesale market. With a proven industry focus and expertise, incadea is the vendor of choice for car manufacturers and their dealer networks around the world.
year
2014
rev ($mm)
$54.88
EBITDA ($mm)
$3.74
EBIT ($mm)
$3.81
Net Income ($mm)
Employees
490
  • drill down
  • watch
Ticker: SZSE:300494
 
 
 
 
 
 
 
 
Century Network
Century Network
Century Network is a Chinese company primarily engaged in online entertainment platforms, e-sports, and game operations. Century provides management software for the internet cafe industry. They also operate gaming websites and e-sports platforms.
year
2019
rev ($mm)
$72.26
EBITDA ($mm)
$1.80
EBIT ($mm)
$1.11
Net Income ($mm)
$5.50
Employees
0
  • drill down
  • watch
Ticker: ASX:RKN
 
 
 
 
 
 
 
 
Reckon Limited
Reckon Limited
Reckon Limited (RKN) is an Australian publicly listed company well known as a leading provider of software solutions for accounting and bookkeeping professionals, as well as small to medium sized businesses, small office/home office users and personal wealth management.
year
2017
rev ($mm)
$73.92
EBITDA ($mm)
$14.15
EBIT ($mm)
$10.70
Net Income ($mm)
$7.78
Employees
118
  • drill down
  • watch
Ticker: ZMD
 
 
 
 
 
 
 
 
ZoomMed Inc.
ZoomMed Inc.
Zoommed Inc. develops and markets various computer applications for healthcare professionals in Canada. The company builds and operates the ZoomMed Communication Network, a clinical interoperable information exchange network between physicians and various other stakeholders of the healthcare sector.
year
2014
rev ($mm)
$6.08
EBITDA ($mm)
$2.65
EBIT ($mm)
$2.78
Net Income ($mm)
Employees
40
  • drill down
  • watch
Ticker: TSXV:NGH
 
 
 
 
 
 
 
 
Nightingale Informatix Corporation
Nightingale Informatix Corporation
For more than a decade, Nightingale has been delivering innovative cloud-based Electronic Health Record and Practice Management solutions to healthcare organizations across the United States and Canada. They create software that is truly intuitive—minimizing training and maximizing adoption.
year
2015
rev ($mm)
$9.64
EBITDA ($mm)
($1.47)
EBIT ($mm)
($2.00)
Net Income ($mm)
$1.47
Employees
120
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2019
rev ($mm)
$14,013.00
EBITDA ($mm)
$1,761.00
EBIT ($mm)
$581.00
Net Income ($mm)
$1,158.00
Employees
35000
  • drill down
  • watch
Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
  • drill down
  • watch
Ticker: PACT
 
 
 
 
 
 
 
 
PacificNet Inc.
PacificNet Inc. is a leading provider of Customer Relationship Management (CRM), mobile Internet, e-commerce and gaming technology in China. PacificNet's clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in China.
year
2007
rev ($mm)
$18.99
EBITDA ($mm)
($9.83)
EBIT ($mm)
($10.58)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: AIM:GBO
 
 
 
 
 
 
 
 
Globo Plc
The Globo Group has established itself as one of the market leaders in the Greek ICT market. It provides e-business and telecom software products and related services to the private and governmental sectors in Greece as well as developing and operating broadband wired and wireless networks.
year
2013
rev ($mm)
$97.49
EBITDA ($mm)
$43.39
EBIT ($mm)
$35.60
Net Income ($mm)
$34.53
Employees
165
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2019
rev ($mm)
$308.08
EBITDA ($mm)
$19.62
EBIT ($mm)
$7.00
Net Income ($mm)
Employees
983
  • drill down
  • watch
Ticker: CASS
 
 
 
 
 
 
 
 
Cass Information Systems, Inc.
Cass Information Systems, Inc.
Cass Information Systems, Inc. is the leading provider of transportation, utility and telecom expense management services and related business intelligence services. Cass is a business process outsourcer focused on invoice audit, processing and payment services.
year
2019
rev ($mm)
$158.80
EBITDA ($mm)
$52.62
EBIT ($mm)
$41.84
Net Income ($mm)
$30.51
Employees
1007
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: US:CICN
 
 
 
 
 
 
 
 
Cicero, Inc.
Cicero, Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions for Global Fortune 500 and other companies and government organizations.
year
2009
rev ($mm)
$2.50
EBITDA ($mm)
($1.95)
EBIT ($mm)
($1.97)
Net Income ($mm)
Employees
25
  • drill down
  • watch
Ticker: ADAT
 
 
 
 
 
 
 
 
AuthentiDate Holding Corp
AuthentiDate Holding Corp
Authentidate® is a worldwide provider of secure workflow management software and web-based services. The company's automated and trusted workflow solutions enable enterprises and office professionals to employ rules-based electronic forms and web and fax based communication capabilities.
year
2011
rev ($mm)
$2.80
EBITDA ($mm)
($16.56)
EBIT ($mm)
($18.07)
Net Income ($mm)
Employees
37
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: JCDA
 
 
 
 
 
 
 
 
Jacada Ltd.
Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, “intelligent” workspace, Jacada solutions create greater operational efficiency.
year
2008
rev ($mm)
$24.37
EBITDA ($mm)
($6.49)
EBIT ($mm)
($7.30)
Net Income ($mm)
$13.24
Employees
159
  • drill down
  • watch
Ticker: AIM:ECK
 
 
 
 
 
 
 
 
Eckoh Plc
Eckoh Plc
Eckoh is a global provider of secure payment products and customer service solutions, working with organizations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments.
year
2016
rev ($mm)
$29.47
EBITDA ($mm)
$6.90
EBIT ($mm)
$3.21
Net Income ($mm)
$2.54
Employees
136
  • drill down
  • watch