Like Wibilong, SAS

closed 10/13/2017 via BusinessWire

Teleperformance SA, acquired Wibilong, SAS

synopsis: Teleperformance has acquired French start-up Wibilong, a pioneer in collaborative brand and consumer solutions. Wibilong provides digital businesses with a SaaS (software as a service) platform that generates huge amounts of content through product discussions, thanks to the creation and activation of consumer communities.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target: Wibilong, SAS
Wibilong is a SaaS platform that enables the generation of huge amounts of content in the form of conversations about products, thanks to the creation and activation of consumer communities. Wibilong returns consumers to the centre of companies' marketing strategies.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 8/30/2021 via PR Newswire

Wishpond, will acquire Brax

synopsis: Wishpond Technologies Ltd., a Canadian provider of marketing-focused online business solutions, will acquire Brax, a content marketing platform that enables brands and agencies to create, optimize, and scale their native ads. Brax allows users to manage dozens of campaigns and compare their performance across all channels.
buyer: Wishpond (TSXV:WISH:$8.28)
Based out of Vancouver, Wishpond is a provider of marketing focused online business solutions. The company offers an "all-in-one" marketing suite that provides companies with marketing, promotion, lead generation, and sales conversion capabilities from one integrated platform. "
target: Brax
Brax is a content marketing platform that enables brands and agencies to create, optimize, and scale their native ads. Brax helps businesses to squeeze more ROI out of their campaigns. Their platform allows users to manage dozens of campaigns and compare their performance across all channels.
price ($mm)
$1.33
rev ($mm)
$2
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
announced 6/9/2021 via PR Newswire

Dynamic Signal will be merged with SocialChorus,

synopsis: Dynamic Signal, a leading Employee Communication and Engagement Platform, will merge with SocialChorus, a high-growth SaaS leader in the digital employee experience space. The merger will accelerate the move away from destination site delivery models to an orchestrated digital employee experience that fosters employee productivity and well-being.
buyer parent: Sumeru Equity Partners
buyer: SocialChorus
SocialChorus is the creator of FirstUp, the platform that makes the digital employee experience work for every worker. Using its powerful orchestration engine, SocialChrous brings personalized information and systems access to every employee where they are, on any endpoint or device. "
target: Dynamic Signal
Dynamic Signal is a leading Employee Communication and Engagement Platform. The company's award-winning mobile, desktop, and web applications are designed to reach each employee and build aligned, productive, actively engaged communities and employee advocates.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/4/2021 via PR Newswire

iContact, acquired Moz, Inc.

synopsis: Moz, Inc., a leader in search engine optimization technology, has been acquired by iContact to form a suite of leading SEO, email, and digital marketing solutions for small and mid-sized businesses. The acquisition will help Moz accelerate its product plans to build SEO and other digital marketing products that can change the industry.
buyer parent: j2 Global, Inc.
buyer: iContact
iContact is an easy-to-use email marketing platform built for small businesses. iContact’s tools take the pain out of email marketing by helping businesses grow their audience, design beautiful emails, personalize their messages and automate their communications, all for free. "
target: Moz, Inc.
Moz is one of the most trusted authorities in online search with powerful Search engine optimization (SEO) and Local Search platforms to help marketers improve the position of their brands, business locations, and competitive rank in search results.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/2/2021 via PR Newswire

Capital Dynamics, Star Mountain Capital, LLC, acquired Revcontent

synopsis: Revcontent announced it had sold a majority stake in the business to a group of institutional investors led by Star Mountain Capital and Capital Dynamics. Revcontent is a leading content marketing and native advertising platform that leverages lightweight, customizable technology to empower the web's leading publishers and marketers.
buyer: Capital Dynamics
buyer: Star Mountain Capital, LLC
Star Mountain Capital is a specialized asset management firm focused exclusively on the lower middle-market by investing debt and equity directly into established operating companies. Capital Dynamics is an independent global asset management firm focusing on private assets. "
target: Revcontent
Revcontent is a leading content marketing and native advertising platform that leverages lightweight, customizable technology to empower the web's leading publishers and marketers to reach and exceed their revenue, engagement, and growth goals.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/2/2021 via PR Web

Nosto, acquired Stackla

synopsis: Nosto, an AI-powered commerce experience platform in Sweden, has acquired Stackla, a global visual content marketing platform. Stackla helps marketers manage and display the most engaging visual content across all their marketing touchpoints. Their AI-powered user-generated content platform enables brands to build a rich library of visual content.
buyer: Nosto
Nosto is an AI-powered commerce experience platform in Sweden. Nosto enables retailers to deliver personalized digital shopping experiences at every touchpoint, across every device. Their platform allows users to build, launch and optimize 1:1 omnichannel marketing campaigns and digital experiences."
target: Stackla
Stackla is a a global visual content marketing platform. Stackla helps modern marketers discover, manage and display the most engaging visual content across all their marketing touchpoints. Their AI-powered user-generated content platform enables brands to build a rich library of visual content.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/24/2021 via BNC Analysis

RTB House, acquired WhitePress sp. Z oo

synopsis: RTB House, a global advertising technology firm has acquired WhitePress, a content marketing platform, from its founders, Dirlango, a technology-focused investment firm and Innova Capital, a CEE mid-market private equity firm. WhitePress assists advertising agencies and corporate clients in creation and publication of content across the web.
buyer: RTB House
RTB House is a global company that provides state-of-the-art marketing technologies for top brands worldwide. Its proprietary ad buying engine is the first and only in the world to be powered entirely by deep learning algorithms, enabling advertisers to generate outstanding results. "
target parent: Innova Capital
target: WhitePress sp. Z oo
Founded in 2013 and headquartered in Bielsko-Biała, Poland, WhitePress is a leading content marketing platform that assists advertising agencies and corporate clients in creation and publication of content across the web, as well as in tracking of marketing campaign results.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/8/2021 via GlobeNewswire

Britelite Immersive, acquired Fabl

synopsis: Britelite Immersive, a creative technology company that builds immersive and interactive experiences for brands and marketers, has acquired Fabl, a rich media, cloud-based platform that streamlines the production of visually immersive content marketing campaigns, helping brands easily and quickly bring stories to life and drive impact at-scale.
buyer: Britelite Immersive
Britelite Immersive is a creative technology company that builds immersive and interactive experiences for brands who are looking to create transformative engagements with customers. "
target: Fabl
Fabl is a rich media, cloud-based platform that streamlines the production of visually immersive content marketing campaigns, helping brands easily and quickly bring stories to life and drive impact at-scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/29/2020 via BusinessWire

Social Native, acquired Olapic

synopsis: Social Native, a marketplace technology company that empowers marketers to source and optimize visual content to improve brand awareness and performance, announced the acquisition of Olapic, a leading user-generated, influencer, and short-form video content platform for hundreds of brands worldwide.
buyer: Social Native
Social Native is a marketplace technology company that empowers marketers to source and optimize visual content to improve brand awareness and performance. "
target parent: HGGC, LLC
target: Olapic
Olapic is the leading visual marketing platform for the curation, activation, and analysis of Earned Content. Olapic works with hundreds of global brands to amplify marketing and e-commerce channels with images and videos from real people, creating more personalized and powerful brand experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/11/2019 via Company Press Release

Rock Content, acquired ScribbleLive

synopsis: Rock Content, a Brazilian company that developed the first content marketplace that provides innovative content marketing solutions, creative services, and on-demand talent, has acquired ScribbleLive, a Canadian content cloud provider that helps companies plan, create, distribute and measure their content.
buyer: Rock Content
Headquartered in Brazil, Rock Content developed the first content marketplace that provides innovative content marketing solutions, creative services, and on-demand talent. Rock maintains a talent network of creative professionals who create growth opportunities for its customers worldwide. "
target: ScribbleLive
Headquartered in Canada, ScribbleLive is the is the world’s most comprehensive content cloud provider. ScribbleLive’s cloud helps companies plan, create, distribute and measure their content, powered by data science to deliver highly effective content.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/20/2019 via PR Newswire

Episerver AB, will acquire idio Inc.

synopsis: Episerver, Sweden's customer-centric digital experience company, will acquire Idio, a content personalization and analytics platform powering the digital buying experience of some of the world's largest enterprise organizations.
buyer parent: Insight Venture Partners
buyer: Episerver AB
Headquartered in Sweden, Episerver empowers businesses to scale through the most customer-centric approach to digital experiences. Its Customer-Centric Digital Experience Platform features best-in-class content management, robust commerce, and intuitive data and personalization solutions. "
target: idio Inc.
Idio makes 1:1 marketing possible for global B2B enterprises. Idio's platform uses Content Intelligence to predict the interests of every individual and automatically deliver relevant experiences. Global leaders trust Idio's AI to maximize buyer engagement, whilst handling marketing complexity.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/13/2019 via BNC Analysis

Welcoming, acquired Mediego

synopsis: Welcoming, a company that provides client focused solutions that boost brand audience and business results, has acquired Mediego, an innovative solution for personalization based on a behavioral algorithm that analyzes complex data collected online or outlets.
buyer: Welcoming
Based in France, Welcoming provides client focused solutions that boost brand audience and business results. Welcoming is a pay-for-performance-only specialist of an audience extension and business generation via newsletters. "
target: Mediego
Based in France, Mediego is an innovative solution for personalization based on a behavioral algorithm that analyzes complex data collected online or outlets. Clients can send highly customized content to their customers, identify their preferences, interests and their potential to purchase.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2019 via BusinessWire

Innovid, Inc., acquired Herolens

synopsis: Innovid, an omnichannel advertising and analytics platform built for television, has acquired Herolens, an advertising software company with expertise in display creative optimization technology. The acquisition expands Innovid’s global ad serving, dynamic creative personalization, and advanced measurement capabilities to include display formats.
buyer: Innovid, Inc.
Innovid is an independent omnichannel advertising and analytics platform built for television. Innovid uses data to enable the personalization, delivery, and measurement of ads across several digitally enabled channels in the market, including TV, video, display, social, and out of home. "
target: Herolens
Herolens is a Marketing Technology company with a focus on building technological solutions to help brands create engaging, authentic, and relevant content for their users. Herolens' Creative Management Platform allows clients to have creative control over their marketing efforts from a central hub.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/29/2019 via Company Press Release

Upland Software, acquired Kapost

synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired Kapost, a leading content operations platform provider for sales and marketing. Kapost is an important addition to Upland’s Enterprise Sales Enablement and Customer Experience Management (CXM) solution suites.
buyer: Upland Software (UPLD:$297.71)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: Kapost
Kapost is a leading cloud-based content operations platform provider for sales and marketing. Kapost enables organizations with complex buying cycles to plan and produce personalized content with a targeted message, streamline distribution across channels, and analyze content performance at scale.
price ($mm)
$50
rev ($mm)
$15
EBITDA ($mm)
$7
EV / rev
3.3x
EV / EBITDA
7.1x
closed 2/13/2019 via GlobeNewswire

Fiverr, acquired ClearVoice

synopsis: Fiverr, an online marketplace for freelance services in Israel, has acquired ClearVoice, a SaaS-based content marketing platform and marketplace. ClearVoice helps brands create content that empowers, delights, and activates by connecting them with world-class freelance talent through their easy-to-use collaborative platform.
buyer: Fiverr (FVRR:$163.16)
Based in Israel, Fiverr’s mission is to change how the world works together. The Fiverr platform helps connect businesses with freelancers offering digital services including graphic design, copywriting, voice overs and music and film editing. "
target: ClearVoice
ClearVoice is a SaaS-based content marketing platform and marketplace. ClearVoice helps brands create content that empowers, delights, and activates by connecting them with world-class freelance talent through their easy-to-use collaborative platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2018 via BNC Analysis

Linkfluence, acquired Scoop.it

synopsis: Linkfluence, a social media marketing company, has acquired Scoop.it, a lean content marketing company that automates content marketing to generate traffic and leads with their unique technology that enables ROI-driven marketers to produce content at scale.
buyer: Linkfluence
Based in the UK, Linkfluence is a social media marketing company. With their leading social listening tools and team of local research analysts, they analyze real-time social data to help brands and agencies make better business decisions. "
target: Scoop.it
Scoop.it is a lean content marking company that automates content marketing to generate traffic and leads with their unique technology that enables ROI-driven marketers to produce content at scale by automating content research and curation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/8/2018 via PR Newswire

Impartner, acquired Tremolo Software

synopsis: Partner Relationship Management (PRM) leader Impartner purchases Tremolo Software to automate vendor delivery of customized news to partners. UK-based Tremolo Software is a privately-owned enterprise-class software company that helps customers drive brand engagement.
buyer: Impartner
Impartner delivers the industry's most advanced SaaS-based Partner Relationship Management (PRM) solution, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. "
target: Tremolo Software
UK-based Tremolo Software is a privately-owned enterprise-class software company that helps customers drive brand engagement. Tremolo provides NewsOnDemand®, a unique newsletter platform that allows the creation of automated newsletters to partners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/21/2017 via PR Newswire

ScribbleLive, acquired ion interactive, inc.

synopsis: ScribbleLive, the leading content experience platform, announced that it has acquired interactive content platform provider, ion interactive. ion interactive is an enterprise SaaS platform that empowers modern marketers to produce data-driven interactive content at scale and without code.
buyer: ScribbleLive
Based in Canada, ScribbleLive is the leading content experience platform. ScribbleLive help brands, sports and media organizations manage the full lifecycle of their content. With ScribbleLive, you can ideate, plan, create, distribute and measure your content for any stage of the buyer's journey. "
target: ion interactive, inc.
ion interactive is an enterprise SaaS platform that empowers modern marketers to produce data-driven interactive content at scale and without code. They empower modern marketers to produce engaging, interactive content marketing that generates higher quality leads.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/9/2016 via BusinessWire

Monotype Imaging, acquired Olapic

synopsis: Monotype, a leader in helping to empower expression and engagement through type, technology and expertise, announced it has completed its previously announced acquisition of Olapic. Olapic’s Earned Content Platform helps brands collect, curate, use and analyze user-generated content in the form of images and videos in their ecommerce experiences.
buyer: Monotype Imaging (TYPE:$243.96)
Monotype is a leader in empowering expression and engagement through a combination of type, technology and expertise. Monotype provides customers worldwide with typeface solutions for a broad range of creative applications and consumer devices. "
target: Olapic
Olapic is the leading visual marketing platform for the curation, activation, and analysis of Earned Content. Olapic works with hundreds of global brands to amplify marketing and e-commerce channels with images and videos from real people, creating more personalized and powerful brand experiences.
price ($mm)
$130
rev ($mm)
$9
EBITDA ($mm)
EV / rev
14.4x
EV / EBITDA
announced 5/3/2016 via BusinessWire

Adobe Systems Incorporated, will acquire Livefyre

synopsis: Adobe announced it has entered into a definitive agreement to acquire privately held Livefyre, a content curation and audience engagement company. The Livefyre platform gives brands and publishers instant access to billions of pieces of user generated content that can be streamed in real-time right to their sites, ads, emails, TV, and apps.
buyer: Adobe Systems Incorporated (ADBE:$14,389.00)
Adobe is the global leader in digital marketing and digital media solutions. Adobe’s tools and services allow their customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. "
target: Livefyre
Livefyre helps companies engage consumers through a combination of real-time conversation, social curation and social advertising. As one of the largest network online, Livefyre is powering real-time social experiences for over 400 leading brands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/13/2017 via BusinessWire

Teleperformance SA, acquired Wibilong, SAS

synopsis: Teleperformance has acquired French start-up Wibilong, a pioneer in collaborative brand and consumer solutions. Wibilong provides digital businesses with a SaaS (software as a service) platform that generates huge amounts of content through product discussions, thanks to the creation and activation of consumer communities.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target: Wibilong, SAS
Wibilong is a SaaS platform that enables the generation of huge amounts of content in the form of conversations about products, thanks to the creation and activation of consumer communities. Wibilong returns consumers to the centre of companies' marketing strategies.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 10/27/2020 via BusinessWire

Teleperformance SA, will acquire Health Advocate, Inc

synopsis: Teleperformance, a leading global group in digitally integrated business services, is to acquire Health Advocate from Intrado Corporation, a global leader in technology-enabled services and portfolio company of funds managed by affiliates of Apollo Global Management, Inc. Health Advocate, Inc. offers healthcare advocacy and assistance services.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Apollo Global Management
target: Health Advocate, Inc
Health Advocate, Inc. offers healthcare advocacy and assistance services. The company provides claims denials, healthcare bills, payment arrangements, and physicians, hospitals, and healthcare provider advisory and consulting services.
price ($mm)
$690
rev ($mm)
$140
EBITDA ($mm)
$50
EV / rev
4.9x
EV / EBITDA
13.8x
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 10/13/2017 via BusinessWire

Teleperformance SA, acquired Wibilong, SAS

synopsis: Teleperformance has acquired French start-up Wibilong, a pioneer in collaborative brand and consumer solutions. Wibilong provides digital businesses with a SaaS (software as a service) platform that generates huge amounts of content through product discussions, thanks to the creation and activation of consumer communities.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target: Wibilong, SAS
Wibilong is a SaaS platform that enables the generation of huge amounts of content in the form of conversations about products, thanks to the creation and activation of consumer communities. Wibilong returns consumers to the centre of companies' marketing strategies.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/19/2016 via BusinessWire

Teleperformance SA, acquired LanguageLine Solutions

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of LanguageLine Solutions LLC from ABRY Partners. LanguageLine Solutions is the market leader in over-the-phone and video interpretation solutions.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. "
target parent: ABRY Partners, LLC
target: LanguageLine Solutions
LanguageLine Solutions is the global leader in innovative language access solutions for more than 34 years. It provides the highest quality phone, InSight℠ video remote, and onsite interpreting, translation and localization, as well as bilingual staff and interpreter testing and training.
price ($mm)
$1,522
rev ($mm)
$388
EBITDA ($mm)
$147
EV / rev
3.9x
EV / EBITDA
10.4x
closed 3/16/2007 via PR Newswire

Noble Systems Corporation, acquired Noble Systems Corporation

synopsis: Teleperformance completed the sale of its shareholding in Noble Systems Corporation, a subsidiary specialized in the development of software located in Atlanta, Georgia and held at 51% by the group. The shares held by Teleperformance have been sold to James K. Noble, current CEO and founder, through the company.
buyer: Noble Systems Corporation
Noble Systems Corporation (NSC) is a global leader in contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 2,000+ client installations worldwide using the award-winning Noble platform. "
target parent: Teleperformance SA
target: Noble Systems Corporation
Noble Systems Corporation (NSC) is a global leader in contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 2,000+ client installations worldwide using the award-winning Noble platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/13/2007 via PR Newswire

Teleperformance SA, acquired twenty4help

synopsis: Teleperformance has completed the previously announced transfer of ownership of 100% of the share capital of the company Twenty4help Knowledge Service AG from United Internet AG.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance ranks as the world's joint market leader in the supply of outsourcing services for client relations and contact center management, operating under various trade names, including Teleperformance for acquisition strategies, as well as TechCity Solutions and Cash Performance. "
target parent: United Internet AG
target: twenty4help
twenty4help is one of the leading technical and IT support outsourcing companies in Europe providing comprehensive technical support, customer care services and professional consulting to a wider range of clients.Our employees can solve the application problems of your employees and customers.
price ($mm)
$110
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/14/2019 via Company Press Release

Woven Technology Ltd, acquired tPoint Solutions Ltd

synopsis: UK-based Woven, a market leader in contact centre outsourcing, has acquired tPoint Solutions, a technology provider of a cloud-based, pay-per-use contact centre headquartered in Reading. The acquisition enables Woven to shift from the traditional BPO business model towards a solution that offers an improved experience and digital transformation.
buyer: Woven Technology Ltd
UK-based Woven is a market leader in contact centre outsourcing. The company creates a collection of like minded Customer Services Companies, with global capability, delivered through local expertise. Woven equips brands to create experiences that build lasting value for their clients. "
target: tPoint Solutions Ltd
UK-based tPoint is a technology provider of a cloud-based, pay-per-use contact centre. The company's platform uniquely provides an agile no/low code approach to address head-on the barriers to connected experience, including silos of legacy customer data, disconnected systems, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/29/2017 via Company Press Release

Ardian, will acquire Competence Call Center Group (CCC)

synopsis: Ardian, the independent private investment company, has signed an agreement to acquire Competence Call Center Group (CCC), one of the leading BPO service providers in Europe.
buyer: Ardian
Ardian is a private investment house with assets of US$66bn managed or advised in Europe, North America and Asia. The company is majority-owned by its employees. It keeps entrepreneurship at its heart and focuses on delivering excellent investment performance to its global investor base. "
target parent: Silverfleet Capital
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/26/2017 via AP - Associated Press

Personiv, acquired John Keells BPO

synopsis: Personiv, a company that provides quality outsourced services to companies around the world, has acquired John Keells BPO, a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
buyer: Personiv
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. "
target parent: John Keells Holdings PLC
target: John Keells BPO
John Keells BPO is a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2017 via GlobeNewswire

ITC Partners, LLC, acquired Argo Contact Centers

synopsis: ITC Capital Partners, LLC and LJMN Holdings, LLC partnered in the acquisition of Argo Contact Centers, adding BPO Contact Center Services to the ITC Capital Partners and LJMN portfolio of businesses. Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003.
buyer: ITC Partners, LLC
ITC Capital Partners, LLC was formed based upon the successful investment history of the ITC Holding Company, LLC which was founded in 1896. ITC Capital Partners, LLC invests in entrepreneurs whose ideas and values are consistent with those of their founders. "
target: Argo Contact Centers
Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003. Operating centers in Maine; Georgia; near-shore; as well as Work@Home, Argo supports a wide variety of clients in numerous industry groups.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2017 via PR Newswire

The Results Companies, acquired USA800

synopsis: One Equity Partners, a middle market private equity firm, announced that its portfolio company, The Results Companies, a global business process outsourcing and contact services provider, has completed the acquisition of USA800, an employee-owned call center services business.
buyer parent: One Equity Partners
buyer: The Results Companies
The Results Companies is a global business process outsourcing and contact services provider. They provide customer service, acquisition, enrollment, retention, membership support services and transaction processing for Fortune 500 companies. "
target: USA800
USA800 is a leading provider of contact center outsourcing solutions, bringing together the core strategic capabilities of operations, technology, and human capital management to enable partners to maximize their marketing, sales and service ROI.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/26/2017 via PR Newswire

Faneuil, Inc., purchased BPO and Contact Center Operations from Vertex Business Services

synopsis: Faneuil, Inc., a leading national provider of multichannel customer care and other business processing solutions, announced it has completed the acquisition of the BPO and contact center operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
buyer parent: ALJ Regional Holdings
buyer: Faneuil, Inc.
For more than 23 years, Faneuil has successfully designed, implemented and operated contact centers on behalf of highly regulated government and commercial clients. "
seller parent: Oak Hill Capital Partners
seller: Vertex Business Services
The acquisition includes the BPO and Contact Center Operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
price ($mm)
$13
rev ($mm)
$25
EBITDA ($mm)
$3
EV / rev
0.5x
EV / EBITDA
4.3x
closed 3/8/2017 via BNC Analysis

Utilita Energy Limited, acquired Bvocal ltd

synopsis: Utilita Energy, Britain’s fastest growing independent energy supplier, has confirmed the acquisition of the Sheffield-based call centre specialist, bvocal. Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
buyer: Utilita Energy Limited
Launched in 2003, Utilita Energy has established itself as Britain’s leading supplier of Smart Pay As You Go (PAYG) energy - more than doubling its number of customers in 2014/15 alone and holding a Price Commitment since 2008 to be cheaper than the Big 6 energy suppliers. "
target: Bvocal ltd
Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Conectart s.r.o

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ProService Boise

First Kontact LLC

Competence Call Center Group (CCC)

IMSI Staffing Pvt. Ltd

tPoint Solutions Ltd

King TeleServices LLC

Intelenet Global Services

Millennium 1 Solutions

Competence Call Center Group (CCC)

John Keells BPO

Argo Contact Centers

USA800

Vertex Business Services

Bvocal ltd

Geography
Matching Companies
Ticker: TPNI
 
 
 
 
 
 
 
 
The Pulse Network
The Pulse Network
The Pulse Network provides a cloud-based platform focused on content marketing and event solutions. The Company helps clients ranging from Fortune 500 companies, to small and mid-size companies, boost awareness, drive lead generation, and enhance client engagement.
year
2014
rev ($mm)
$3.15
EBITDA ($mm)
$0.71
EBIT ($mm)
($0.77)
Net Income ($mm)
Employees
21
  • drill down
  • watch
Ticker: ASX:XTV
 
 
 
 
 
 
 
 
xTV
xTV
xTV Networks Limited allows businesses to set up dedicated multi-channel online networks that integrate branded video and user-generated content with other real-time feeds. xTV allows anyone to create their own Media Network along with Channel Customization, Real Time Facebook/Twitter Integration.
year
2015
rev ($mm)
$0.52
EBITDA ($mm)
($5.79)
EBIT ($mm)
($5.80)
Net Income ($mm)
Employees
  • drill down
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Ticker: ASX:SRO
 
 
 
 
 
 
 
 
ShareRoot, Inc.
ShareRoot, Inc.
ShareRoot is established in the rapidly growing field of user generated content marketing. It provides businesses such as Costco and McDonald’s franchisees a platform to search, legally acquire, organize and measure the effectiveness of user generated marketing campaigns.
year
2018
rev ($mm)
$0.30
EBITDA ($mm)
($2.17)
EBIT ($mm)
($2.20)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TSXV:TTM
 
 
 
 
 
 
 
 
3 Tier Logic
3 Tier Logic
3 Tier Logic's core product Platform³, launched in early 2014, is a consumer-to-consumer content marketing, data mining, loyalty and rewards platform used by brands to engage consumers on the web or mobile phone through digital and social channels.
year
2014
rev ($mm)
$0.26
EBITDA ($mm)
($1.18)
EBIT ($mm)
($1.19)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: HUBS
 
 
 
 
 
 
 
 
HubSpot, Inc.
HubSpot, Inc.
HubSpot is the world's leading inbound marketing and sales platform. Over 13,500 customers in more than 90 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.
year
2020
rev ($mm)
$817.15
EBITDA ($mm)
($31.49)
EBIT ($mm)
($50.82)
Net Income ($mm)
Employees
3981
  • drill down
  • watch
Ticker: ICLK
 
 
 
 
 
 
 
 
IClick Interactive Asia
iClick Interactive Asia Group Limited is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. iClick's platform possesses omni-channel marketing capabilities and fulfils various marketing objectives.
year
2020
rev ($mm)
$232.73
EBITDA ($mm)
$2.29
EBIT ($mm)
($5.85)
Net Income ($mm)
Employees
884
  • drill down
  • watch
Ticker: LLNW
 
 
 
 
 
 
 
 
Limelight Networks
Limelight Networks
Limelight Networks, Inc. provides solutions that enable business and technology decision makers to profit from the shift of content and advertising to the online world, the explosive growth of mobile and connected devices, and the migration of IT applications and services into the cloud.
year
2021
rev ($mm)
$224.38
EBITDA ($mm)
($2.45)
EBIT ($mm)
($26.35)
Net Income ($mm)
Employees
510
  • drill down
  • watch
Ticker: BIT:AXEL
 
 
 
 
 
 
 
 
axélero S.p.A.
axélero S.p.A.
axélero provides effective and innovative digital advertising and digital marketing solutions, tailor-made for small, medium and large enterprises and national and local institutions to gain greater visibility, useful contacts and concrete business results.
year
2016
rev ($mm)
$51.93
EBITDA ($mm)
$4.31
EBIT ($mm)
$3.12
Net Income ($mm)
$1.49
Employees
21
  • drill down
  • watch
Ticker: BLIN
 
 
 
 
 
 
 
 
Bridgeline Digital, Inc.
Bridgeline Digital, Inc.
Bridgeline Digital is developer of the award-winning iAPPS Web Engagement Platform and related interactive solutions. The iAPPS platform integrates Web Content Management, eCommerce, eMarketing, and web Analytics capabilities within the heart of mission critical websites or eCommerce web stores.
year
2021
rev ($mm)
$11.05
EBITDA ($mm)
$1.57
EBIT ($mm)
$0.66
Net Income ($mm)
Employees
39
  • drill down
  • watch
Ticker: NYSE:RAMP
 
 
 
 
 
 
 
 
LiveRamp
LiveRamp
LiveRamp provides the identity platform leveraged by brands and their partners to deliver innovative products and exceptional experiences. LiveRamp IdentityLink connects people, data, and devices across the digital and physical world.
year
2020
rev ($mm)
$429.55
EBITDA ($mm)
($75.18)
EBIT ($mm)
($104.58)
Net Income ($mm)
Employees
1150
  • drill down
  • watch
Ticker: MRIN
 
 
 
 
 
 
 
 
Marin Software
Marin Software
Founded in April 2006 by seasoned digital marketing and enterprise software professionals, Marin Software Incorporated provides a leading cross-channel performance advertising cloud used by brands and agencies to measure, manage and optimize ad spend across the web and mobile devices.
year
2014
rev ($mm)
$99.35
EBITDA ($mm)
($26.83)
EBIT ($mm)
($33.63)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: TSE:7068
 
 
 
 
 
 
 
 
Feedforce Inc.
Feedforce Inc.
Based in Tokyo, Japan, Feedforce Inc. is an advertising company that specializes in digital marketing. Feedforce develops and provides marketing support services that make full use of technologies such as data feed, structured data, and ID linkage.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: AIM:INTQ
 
 
 
 
 
 
 
 
InternetQ PLC
InternetQ PLC
InternetQ is one of the world's most successful Mobile, Social & APP-based service providers. Their disruptive mobile marketing, rich media and advertising platforms enable clients to profitably engage with the emerging social entertainment ecosystem.
year
2013
rev ($mm)
$151.44
EBITDA ($mm)
$14.25
EBIT ($mm)
$12.92
Net Income ($mm)
$11.84
Employees
155
  • drill down
  • watch
Ticker: SITO
 
 
 
 
 
 
 
 
SITO Mobile Ltd.
SITO Mobile Ltd.
SITO Mobile Ltd. is a mobile location-based advertising platform serving businesses, advertisers and brands. Their solution allows marketers to create content targeted to key audiences, based on location, interests, behaviors and loyalty.
year
2019
rev ($mm)
$42.50
EBITDA ($mm)
($12.03)
EBIT ($mm)
($12.64)
Net Income ($mm)
Employees
65
  • drill down
  • watch
Ticker: ICMC
 
 
 
 
 
 
 
 
Intelligent Communication Enterprise Corporation
Intelligent Communication Enterprise Corporation
Intelligent Communication Enterprise (ICE) Corporation offers a range of innovative enterprise and consumer solutions over the mobile phone. ICE Corp. owns and operates the ICEsync platform, which currently hosts Modizo.com, the celebrity video blog and the related applications for mobile devices.
year
2009
rev ($mm)
$9.66
EBITDA ($mm)
($3.45)
EBIT ($mm)
($3.45)
Net Income ($mm)
Employees
28
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2018
rev ($mm)
$13,325.80
EBITDA ($mm)
$2,918.10
EBIT ($mm)
$2,540.50
Net Income ($mm)
$1,620.80
Employees
57000
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