Like Xavient Information Systems

announced 10/30/2017 via PR Newswire

TELUS International, will acquire Xavient Information Systems

synopsis: TELUS International is pleased to announce plans to acquire Xavient Information Systems, a global IT consulting and next-generation software services company. Xavient serves customers primarily in the telecommunications, media, entertainment, healthcare, and banking and financial services sectors.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target: Xavient Information Systems
Xavient Information Systems Inc. is a provider of Digital IT Solutions and software services. Xavient's core competencies are in digital transformation stacks and full lifecycle IT services across telecom, media, BFSI, healthcare and consumer technology verticals.
price ($mm)
$163*
rev ($mm)
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closed 9/15/2021 via PR Web

Document Storage Systems, Inc., acquired SBG Technology Solutions, Inc.

synopsis: Document Storage Systems, Inc. (DSS, Inc.), a leading provider of health information technology (HIT) solutions for federal, private and public healthcare organizations, has acquired SBG Technology Solutions, Inc., an Alexandria-based company offering a wide-range of IT services and solutions to the federal government and the commercial sector.
buyer: Document Storage Systems, Inc.
Document Storage Systems, Inc. (DSS, Inc.) is a health information software development and systems integration company, providing services and solutions used daily by thousands of clinicians and administrative staff nationwide, to reduce costs, streamline workflows and improve patient care. "
target: SBG Technology Solutions, Inc.
SBG Technology Solutions offers IT governance, systems engineering, enterprise modernization, artificial intelligence, and cyber security services and solutions to federal and commercial clients nationwide.
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closed 9/15/2021 via PR Newswire

Exadel, Inc., acquired Coppei

synopsis: Exadel, a software engineering company delivering digital platforms and products, announced it has acquired Coppei, a Seattle-based digital business strategy and technology consultancy serving global Fortune 500 clients.
buyer parent: Sun Capital Partners
buyer: Exadel, Inc.
Exadel is a leading digital platform engineering services provider. Through technical software development, Exadel helps Fortune 500 clients accelerate their digital transformations by providing innovative solutions, services, and engineering expertise. "
target: Coppei
Coppei is a Seattle-based digital business strategy and technology consultancy serving global Fortune 500 clients. They offer services in data insights, SAP consulting, and deliver & transformation.
price ($mm)
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closed 9/15/2021 via BNC Analysis

K2 Partnering Solutions Ltd., acquired Marlin Green Ltd

synopsis: K2 Partnering Solutions, a UK-based IT staffing firm, announced the acquisition of Marlin Green, a UK-based IT staffing firm. Marlin Green has offices in London and Düsseldorf, Germany. The firm provides specialist pan-European contract IT recruitment solutions across SAP, Business Intelligence, and Big Data.
buyer: K2 Partnering Solutions Ltd.
K2 Partnering Solutions is a UK-based IT staffing firm. K2 Partnering Solutions was formed in 1997 to provide enterprise software consultants for projects around the world. K2 has 19 locations covering Europe, North America, South America and Asia Pacific. "
target: Marlin Green Ltd
Marlin Green has offices in London and Düsseldorf, Germany. The firm provides specialist pan-European contract IT recruitment solutions across SAP, Business Intelligence, and Big Data.
price ($mm)
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closed 9/8/2021 via Company Press Release

Inetum, acquired Ilex International

synopsis: Inetum, a French leader in digital services and solutions, has acquired Ilex International, the number 1 developer of IAM (Identity and Access Management) software in France. The acquisition of the leading IAM software vendor will allow Inetum to pursue the development of its own software offering for the cybersecurity market.
buyer parent: QIPCO Holding
buyer: Inetum (ENXTPA:GFI:$997.27)
Based in France, Inetum is an agile IT services company that provides digital services and solutions. Inetum is a global group that helps companies and institutions to get the most out of digital flow. "
target: Ilex International
Ilex International is the number 1 French vendor of Identity & Access Management (IAM) software. As an IAM specialist for over 30 years, Ilex has developed a strong expertise in IT security and its solutions are used by more than 14 million users worldwide.
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closed 9/8/2021 via Company Press Release

Solvinity, acquired Securify BV

synopsis: Solvinity has acquired a majority share in Securify a Dutch cyber security specialist. Securify will continue to operate as an independent company.
buyer: Solvinity
Solvinity is one of the largest providers of Secure Managed IT Services in the Netherlands. Solvinity works with great enthusiasm on a daily basis to support each of their great customers with secure and innovative IT solutions. "
target: Securify BV
Securify is an Amsterdam-based specialist in agile security, pen testing and red teaming. The company has a focus team of very experienced security experts, who extensively test the security policies of a broad spectrum of Dutch and international companies.
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announced 9/7/2021 via BusinessWire

Accenture, will acquire BENEXT

synopsis: Accenture has announced its intent to acquire BENEXT, an independent product consulting company specializing in product management, agile coaching, cloud-based development and data science.
buyer: Accenture (ACN:$47,949.38)
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Accenture offers Strategy and Consulting, Interactive, Technology, and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. "
target: BENEXT
BENEXT is an independent product consulting company specializing in product management, agile coaching, cloud-based development and data science.
price ($mm)
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closed 9/2/2021 via PR Newswire

CherryRoad Technologies, acquired Infosemantics, Inc.

synopsis: CherryRoad Technologies Inc. has acquired Infosemantics, a global provider of ERP, Digital Transformation, BI, and Cloud Data solutions. Infosemantics enhances CherryRoad's lead position in Cloud and Digital Transformation solutions, while augmenting global delivery capabilities in the U.S., Europe, and Asia.
buyer: CherryRoad Technologies
CherryRoad Technologies is a leading integrator of enterprise software and digital technology solutions. The company delivers on-premise ERP, cloud-based application management, colocation, process optimization, change management consulting, strategic staffing solutions, and more. "
target: Infosemantics, Inc.
Infosemantics is a professional consulting services company specializing in Oracle E-Business Suite (EBS), Cloud Applications, Business Intelligence (BI), and Big Data solutions. They provide global services in all practice areas for commercial, government, and higher education.
price ($mm)
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closed 9/1/2021 via BNC Analysis

Xebia, acquired g-company BV

synopsis: IT consultancy Xebia has acquired Google Cloud Premier Partner g-company. g-company B.V. offers application development, data, machine learning, modern infrastructure, and online workplace services. The company was founded in 2007 and is based in Utrecht, Netherlands.
buyer: Xebia
Xebia is a pioneering IT consultancy company founded in the Netherlands. They consist of specialized, interlinked companies that closely cooperate to serve their customers on a worldwide scale. They offer their clients full-stack digital transformation services and solutions. "
target: g-company BV
g-company B.V. offers application development, data, machine learning, modern infrastructure, and online workplace services. The company was founded in 2007 and is based in Utrecht, Netherlands.
price ($mm)
$28
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 9/1/2021 via Company Press Release

Devoteam, acquired CLOUDEON

synopsis: Devoteam, an IT consulting company in France, has acquired CLOUDEON, a Danish leader in public cloud solutions. CLOUDEON provides tailored solutions that fits the needs of their client's business. They support businesses in their cloud journey and ensures that they get all the benefits and advantages out of cloud in a more efficient and secure way.
buyer: Devoteam (PA:DVT.AS:$901.98)
Devoteam is a France-based information technology (IT) consulting company. It provides advisory services on marketing, telecom and systems security relating to IT, solution and system integration, project management, application development, provides outsourcing, implementation and customer support."
target: CLOUDEON
CLOUDEON is a Danish leader in public cloud solutions. CLOUDEON provides tailored solutions that fits the needs of their client's business. They support businesses in their cloud journey and ensures that they get all the benefits and advantages out of cloud in a more efficient and secure way.
price ($mm)
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closed 8/31/2021 via BusinessWire

OwnBackup, acquired RevCult

synopsis: OwnBackup, the leading cloud data protection platform, has acquired RevCult, a California-based software company that provides Salesforce security and governance solutions. The addition of RevCult will allow OwnBackup to innovate faster in the cloud and protect customers against the primary security issues that lead to data loss and corruption.
buyer: OwnBackup
OwnBackup, the leading cloud-to-cloud data protection platform, provides secure, automated, daily backups and rapid data restore tools of SaaS and PaaS (Platform as a Service) data. "
target: RevCult
RevCult helps financial services, healthcare, and other mature Salesforce customers implement, manage, and prove the configuration of their security controls to meet internal and regulatory data security requirements.
price ($mm)
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closed 8/31/2021 via Company Press Release

HiQ International, acquired Advicon AB

synopsis: HiQ, a leading provider of information technology solutions, has acquired Advicon AB, a company that offers IT consulting and digital transformation services. The company was founded in 2014 and is based in Lund, Sweden.
buyer parent: Triton
buyer: HiQ International (OM:HIQ:$207.50)
HiQ simplifies people’s lives and creates a better world through technology and communications. They are a leading Nordic consultancy company with both regional and global clients. HiQ helps their clients all the way from strategy and design to technical development and operation. "
target: Advicon AB
Advicon AB offers IT consulting and digital transformation services. The company was founded in 2014 and is based in Lund, Sweden.
price ($mm)
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closed 8/26/2021 via GlobeNewswire

Advantage Solutions, acquired Strong Analytics LLC

synopsis: Advantage Solutions has acquired Strong Analytics, a provider of artificial intelligence, machine learning and data science services for leading brands in consumer goods and retail, automotive, hospitality, marketing and advertising, pharmaceuticals, technology and other industries.
buyer: Advantage Solutions (:$3,275.71)
Advantage Solutions is a leading business solutions provider committed to driving growth through winning insights and execution. Advantage’s customizable and technology-enabled sales and marketing solutions are designed to drive consumer demand, increase sales, and achieve operating efficiencies. "
target: Strong Analytics LLC
Strong Analytics provides data science consulting, machine learning engineering and data engineering services to companies across industries. Its suite of AI platforms enables custom-tailored solutions to go from design to deployment faster and more effectively than ever before.
price ($mm)
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closed 8/25/2021 via PR Newswire

Machina Automation, LLC merged with Ashling Partners LLC,

synopsis: Machina Automation, a Texas-based process automation technology leader in the energy industry, has merged with Ashling Partners. The joint effort will enable both companies to expand their efforts globally to penetrate the intelligent automation ecosystem with the utilization of cutting-edge technologies.
buyer: Ashling Partners LLC
Ashling Partners is a global intelligent process automation consulting firm headquartered in Chicago, Illinois. Ashling Partners offers full-lifecycle business process services including business process discovery, design, automation, and change management. "
target: Machina Automation, LLC
Machina Automation provides a full lifecycle of advisory, implementation, training, hosting, and support services to help companies take advantage of the latest advancements in process automation software and technologies.
price ($mm)
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closed 8/24/2021 via PR Newswire

Pluribus Technologies Inc., acquired Pathways Training and eLearning Inc

synopsis: Canada-based Pluribus Technologies Inc. has acquired Pathways Training & eLearning Inc. Headquartered in Toronto, ON, Pathways is an agency that supports its blue-chip clients through the design and programming of learning technologies, including live action video, eLearning, mLearning, gaming, animation and more.
buyer: Pluribus Technologies Inc.
Pluribus Technologies, based in Canada, was founded in 2018 with the goal of consolidating the smaller players in the B2B software industry. Pluribus helps entrepreneurs exit their businesses by providing them with a liquidity event when they are seeking a succession plan. "
target: Pathways Training and eLearning Inc
Pathways Training and eLearning Inc. is a Toronto-based learning and development agency. Pathways specializes in the design of learning technologies and traditional classroom programming, including eLearning, animation, simulation, gaming, live action video, and 360° virtual reality.
price ($mm)
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closed 8/23/2021 via BusinessWire

WPP Group, plc, acquired Satalia

synopsis: WPP announced that it has acquired Satalia, a technology company offering market-leading AI solutions for clients. Satalia is a global leader in enterprise AI and one of the UK’s fastest-growing tech companies, whose clients include BT, DFS, DS Smith, PwC, Gigaclear, Tesco and Unilever.
buyer: WPP Group, plc (WPP:$17,216.81)
WPP is a creative transformation company based in the UK. The Group provides a comprehensive range of services, including digital, ecommerce & shopper marketing, advertising & media investment management, data investment management, public relations & public affairs, brand consulting, and more. "
target: Satalia
Satalia is a British artificial intelligence (AI) and data science company. Satalia applies the latest AI technologies to solve optimisation problems for some of the world’s best-known companies. Satalia creates AI solutions that improve decision making and efficiency across all areas.
price ($mm)
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announced 8/19/2021 via PR Newswire

BlueHalo, will acquire Intelligent Automation, Inc.

synopsis: BlueHalo is to acquire Intelligent Automation, Inc. (IAI). Based in Rockville, Maryland, IAI provides advanced technology development and productized solutions in the fields of artificial intelligence/machine learning, cybersecurity, hypersonics, space, 5G, data analytics, and radio frequency/communications.
buyer parent: Arlington Capital Partners
buyer: BlueHalo
BlueHalo is purpose-built to provide industry-leading capabilities in the domains of Space Superiority and Directed Energy, Air and Missile Defense and C4ISR, and Cyber and Intelligence. "
target: Intelligent Automation, Inc.
Based in Rockville, Maryland, IAI provides advanced technology development and productized solutions in the fields of artificial intelligence/machine learning, cybersecurity, hypersonics, space, 5G, data analytics, and radio frequency/communications.
price ($mm)
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closed 8/19/2021 via PR Newswire

HighMetric, LLC, acquired NewRocket, Inc.

synopsis: Highmetric, a technology strategy, design and operations provider, has acquired NewRocket, an industry leader in delivering world-class employee experiences on the ServiceNow platform. The acquisition brings NewRocket's user-focused design and innovative solutions to Highmetric, complementing its existing digital workflow optimization capabilities.
buyer parent: Gryphon Investors
buyer: HighMetric, LLC
Highmetric is a technology strategy, design and operations partner to public and private organizations around the world. Highmetric offers solutions in Customer Service, HR & Employee, IT Service Management, IT Operations Management, Governance, Compliance, and Risk and Security Operations. "
target: NewRocket, Inc.
NewRocket is a software and services company that focuses on the design and delivery of enterprise employee portals utilizing the ServiceNow platform. It is composed of strategists, creatives, and developers who share a common goal of improving the employee digital experience in the workplace.
price ($mm)
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announced 8/18/2021 via Company Press Release

Afry Group, will acquire Cubiq Analytics Oy

synopsis: AFRY, a European leader in engineering, design, and advisory services, has signed an agreement to acquire Cubiq Analytics Oy, a Finland-based consulting company delivering end-to-end data and analytics consulting and solutions.
buyer: Afry Group (OM:AF B:$2,165.78)
Based in Sweden, AFRY is a European leader in engineering, design, and advisory services. AFRY is 16,000 devoted experts in infrastructure, industry, energy, and digitalisation, creating sustainable solutions for generations to come. "
target: Cubiq Analytics Oy
Cubiq Analytics Oy is a Finland-based consulting company delivering end-to-end data and analytics consulting and solutions. Cubiq Analytics was founded in 2016 and has since grown rapidly to approximately 60 employees and three offices located in Helsinki, Tampere and Lahti.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 8/18/2021 via Company Press Release

Carve Systems merged with iVision, Inc.,

synopsis: iVision, a technology integration and management firm, announced their acquisition and merger with Carve Systems, a developer and integrator of cybersecurity solutions for organizations of any size. The acquisition of Carve will help iVision strengthen its clients' cybersecurity posture.
buyer: iVision, Inc.
iVision is a technology integration and management firm that is transforming how technology does business. iVision engineers success for its clients through objective recommendations, process and technology expertise, as well as best-of-breed guidance. "
target: Carve Systems
Carve Systems was founded to bring enterprise level information security, training and risk management services to organizations of any size and industry. Carve specializes in digital transformation, rigorous penetration testing, and device security.
price ($mm)
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announced 10/30/2017 via PR Newswire

TELUS International, will acquire Xavient Information Systems

synopsis: TELUS International is pleased to announce plans to acquire Xavient Information Systems, a global IT consulting and next-generation software services company. Xavient serves customers primarily in the telecommunications, media, entertainment, healthcare, and banking and financial services sectors.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target: Xavient Information Systems
Xavient Information Systems Inc. is a provider of Digital IT Solutions and software services. Xavient's core competencies are in digital transformation stacks and full lifecycle IT services across telecom, media, BFSI, healthcare and consumer technology verticals.
price ($mm)
$163*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/7/2021 via BusinessWire

TELUS International, acquired Playment

synopsis: TELUS International, a Canadian digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, has acquired Bangalore-based Playment, a leader in data annotation and computer vision tools and services specialized in 2D and 3D image, video, and LiDAR (light detection and ranging).
buyer parent: TELUS Corporation
buyer: TELUS International
Canada-based TELUS International designs, builds, and delivers digital solutions to enhance the customer experience for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and embrace next-generation digital technologies. "
target: Playment
India-based Playment is a leader in data annotation and computer vision tools and services. The company's services include AI strategy consulting and a SaaS-based platform that transforms videos and images into high-quality annotated data to support a broad range of use cases.
price ($mm)
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announced 11/6/2020 via BusinessWire

TELUS International, will purchase Lionbridge AI from Lionbridge Technologies, Inc.

synopsis: TELUS International will acquire Lionbridge AI. As a division of Lionbridge Technologies, Inc., Lionbridge AI is one of only two globally-scaled, managed training data and data annotation services providers in the world. Lionbridge AI annotates data in text, images, videos, and audio in more than 300 languages and dialects for technology companies.
buyer parent: TELUS Corporation
buyer: TELUS International
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and embrace next-generation digital technologies. "
seller parent: H.I.G. Capital
seller: Lionbridge Technologies, Inc. (LIOX:$556.65)
Lionbridge AI is a globally-scaled, managed training data, and data annotation services provider. Lionbridge AI annotates data in text, images, videos, and audio in more than 300 languages and dialects for some of the world’s largest technology companies in social media, search, retail, and mobile.
price ($mm)
$935
rev ($mm)
$200
EBITDA ($mm)
EV / rev
4.7x
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
announced 10/30/2017 via PR Newswire

TELUS International, will acquire Xavient Information Systems

synopsis: TELUS International is pleased to announce plans to acquire Xavient Information Systems, a global IT consulting and next-generation software services company. Xavient serves customers primarily in the telecommunications, media, entertainment, healthcare, and banking and financial services sectors.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target: Xavient Information Systems
Xavient Information Systems Inc. is a provider of Digital IT Solutions and software services. Xavient's core competencies are in digital transformation stacks and full lifecycle IT services across telecom, media, BFSI, healthcare and consumer technology verticals.
price ($mm)
$163*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2017 via PR Newswire

TELUS International, acquired Voxpro

synopsis: TELUS International, a leading global business process outsourcing (BPO) provider, announced the acquisition of Voxpro, a provider of customer experience, technical support and sales operations solutions with locations in the United States, Ireland, Romania, and the Philippines.
buyer parent: TELUS Corporation
buyer: TELUS International
TELUS International is a subsidiary of TELUS, a national telecommunications company in Canada. TELUS International provides global contact center outsourcing, business process outsourcing, and IT outsourcing services. "
target: Voxpro
Voxpro is Ireland's largest international provider of customer experience, technical support and sales operations solutions. Voxpro partners with some of the world's most exciting and disruptive tech organizations to support their customers by delivering the world's best customer experiences.
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closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
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closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
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closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
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announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
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closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
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closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/14/2019 via Company Press Release

Woven Technology Ltd, acquired tPoint Solutions Ltd

synopsis: UK-based Woven, a market leader in contact centre outsourcing, has acquired tPoint Solutions, a technology provider of a cloud-based, pay-per-use contact centre headquartered in Reading. The acquisition enables Woven to shift from the traditional BPO business model towards a solution that offers an improved experience and digital transformation.
buyer: Woven Technology Ltd
UK-based Woven is a market leader in contact centre outsourcing. The company creates a collection of like minded Customer Services Companies, with global capability, delivered through local expertise. Woven equips brands to create experiences that build lasting value for their clients. "
target: tPoint Solutions Ltd
UK-based tPoint is a technology provider of a cloud-based, pay-per-use contact centre. The company's platform uniquely provides an agile no/low code approach to address head-on the barriers to connected experience, including silos of legacy customer data, disconnected systems, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/29/2017 via Company Press Release

Ardian, will acquire Competence Call Center Group (CCC)

synopsis: Ardian, the independent private investment company, has signed an agreement to acquire Competence Call Center Group (CCC), one of the leading BPO service providers in Europe.
buyer: Ardian
Ardian is a private investment house with assets of US$66bn managed or advised in Europe, North America and Asia. The company is majority-owned by its employees. It keeps entrepreneurship at its heart and focuses on delivering excellent investment performance to its global investor base. "
target parent: Silverfleet Capital
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/26/2017 via AP - Associated Press

Personiv, acquired John Keells BPO

synopsis: Personiv, a company that provides quality outsourced services to companies around the world, has acquired John Keells BPO, a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
buyer: Personiv
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. "
target parent: John Keells Holdings PLC
target: John Keells BPO
John Keells BPO is a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2017 via GlobeNewswire

ITC Partners, LLC, acquired Argo Contact Centers

synopsis: ITC Capital Partners, LLC and LJMN Holdings, LLC partnered in the acquisition of Argo Contact Centers, adding BPO Contact Center Services to the ITC Capital Partners and LJMN portfolio of businesses. Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003.
buyer: ITC Partners, LLC
ITC Capital Partners, LLC was formed based upon the successful investment history of the ITC Holding Company, LLC which was founded in 1896. ITC Capital Partners, LLC invests in entrepreneurs whose ideas and values are consistent with those of their founders. "
target: Argo Contact Centers
Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003. Operating centers in Maine; Georgia; near-shore; as well as Work@Home, Argo supports a wide variety of clients in numerous industry groups.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2017 via PR Newswire

The Results Companies, acquired USA800

synopsis: One Equity Partners, a middle market private equity firm, announced that its portfolio company, The Results Companies, a global business process outsourcing and contact services provider, has completed the acquisition of USA800, an employee-owned call center services business.
buyer parent: One Equity Partners
buyer: The Results Companies
The Results Companies is a global business process outsourcing and contact services provider. They provide customer service, acquisition, enrollment, retention, membership support services and transaction processing for Fortune 500 companies. "
target: USA800
USA800 is a leading provider of contact center outsourcing solutions, bringing together the core strategic capabilities of operations, technology, and human capital management to enable partners to maximize their marketing, sales and service ROI.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/26/2017 via PR Newswire

Faneuil, Inc., purchased BPO and Contact Center Operations from Vertex Business Services

synopsis: Faneuil, Inc., a leading national provider of multichannel customer care and other business processing solutions, announced it has completed the acquisition of the BPO and contact center operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
buyer parent: ALJ Regional Holdings
buyer: Faneuil, Inc.
For more than 23 years, Faneuil has successfully designed, implemented and operated contact centers on behalf of highly regulated government and commercial clients. "
seller parent: Oak Hill Capital Partners
seller: Vertex Business Services
The acquisition includes the BPO and Contact Center Operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
price ($mm)
$13
rev ($mm)
$25
EBITDA ($mm)
$3
EV / rev
0.5x
EV / EBITDA
4.3x
closed 3/8/2017 via BNC Analysis

Utilita Energy Limited, acquired Bvocal ltd

synopsis: Utilita Energy, Britain’s fastest growing independent energy supplier, has confirmed the acquisition of the Sheffield-based call centre specialist, bvocal. Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
buyer: Utilita Energy Limited
Launched in 2003, Utilita Energy has established itself as Britain’s leading supplier of Smart Pay As You Go (PAYG) energy - more than doubling its number of customers in 2014/15 alone and holding a Price Commitment since 2008 to be cheaper than the Big 6 energy suppliers. "
target: Bvocal ltd
Bvocal is an outsourcing agency based in Chesterfield. Bvocal specialises in both inbound and outbound telephone campaigns.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Bvocal ltd

Geography
Matching Companies
Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
year
2021
rev ($mm)
$47,949.38
EBITDA ($mm)
$8,031.22
EBIT ($mm)
$7,207.54
Net Income ($mm)
$5,778.49
Employees
506000
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Ticker: HPE
 
 
 
 
 
 
 
 
Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, their technology makes IT more efficient, productive and secure.
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2021
rev ($mm)
$27,557.00
EBITDA ($mm)
$4,563.00
EBIT ($mm)
$1,956.00
Net Income ($mm)
$648.00
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59400
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Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
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Ticker: DXC
 
 
 
 
 
 
 
 
DXC Technology Company
DXC Technology Company
DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. The company serves nearly 6,000 private and public sector clients across 70 countries.
year
2020
rev ($mm)
$18,892.00
EBITDA ($mm)
$2,743.00
EBIT ($mm)
$984.00
Net Income ($mm)
Employees
138000
  • drill down
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Ticker: ENXTPA:CAP
 
 
 
 
 
 
 
 
Capgemini
Capgemini
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services with more than 145,000 people in over 40 countries. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want.
year
2020
rev ($mm)
$18,699.71
EBITDA ($mm)
$2,336.28
EBIT ($mm)
$1,938.64
Net Income ($mm)
$1,129.20
Employees
269769
  • drill down
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Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
2021
rev ($mm)
$17,413.00
EBITDA ($mm)
$3,093.00
EBIT ($mm)
$2,551.00
Net Income ($mm)
$1,681.00
Employees
301200
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Ticker: ENXTPA:ATO
 
 
 
 
 
 
 
 
Atos SE
Atos SE
Serving a global client base, Atos SE provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry.
year
2021
rev ($mm)
$13,050.40
EBITDA ($mm)
$916.55
EBIT ($mm)
$336.42
Net Income ($mm)
$109.37
Employees
104430
  • drill down
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Ticker: NSEI:INFY
 
 
 
 
 
 
 
 
Infosys Limited
Infosys Limited
Infosys is a global leader in consulting, technology, and outsourcing solutions. Infosys enables clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve.
year
2020
rev ($mm)
$12,770.00
EBITDA ($mm)
$3,121.00
EBIT ($mm)
$2,792.00
Net Income ($mm)
$2,343.00
Employees
239233
  • drill down
  • watch
Ticker: NYSE:LDOS
 
 
 
 
 
 
 
 
Leidos
Leidos
Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The Company’s 33,000 employees support vital missions for their government and commercial customers.
year
2020
rev ($mm)
$11,999.00
EBITDA ($mm)
$1,268.00
EBIT ($mm)
$994.00
Net Income ($mm)
$612.00
Employees
34000
  • drill down
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Ticker: GIB
 
 
 
 
 
 
 
 
CGI Group Inc.
CGI Group Inc.
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 68,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific.
year
2021
rev ($mm)
$9,802.75
EBITDA ($mm)
$1,713.36
EBIT ($mm)
$1,535.26
Net Income ($mm)
$972.05
Employees
77000
  • drill down
  • watch
Ticker: NSEI:HCLTECH
 
 
 
 
 
 
 
 
HCL Technologies Limited
HCL Technologies Limited
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor based computer in 1978 well before its global peers.
year
2019
rev ($mm)
$8,941.45
EBITDA ($mm)
$2,001.75
EBIT ($mm)
$1,682.97
Net Income ($mm)
$1,404.66
Employees
120081
  • drill down
  • watch
Ticker: 000034
 
 
 
 
 
 
 
 
Digital China Holdings Limited
Digital China Holdings Limited
Digital China Group offers cloud-to-end products, and technology solutions and services in China and internationally. The company’s cloud services platform provides various services, such as data center operations; construction and operation of a private cloud; public cloud services, and more.
year
2017
rev ($mm)
$8,562.98
EBITDA ($mm)
$152.48
EBIT ($mm)
$139.90
Net Income ($mm)
$57.58
Employees
4217
  • drill down
  • watch
Ticker: LSE:CCC
 
 
 
 
 
 
 
 
Computacenter PLC
Computacenter PLC
Computacenter is Europe’s leading independent provider of IT infrastructure services, enabling users and their business. They advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage customers’ infrastructures.
year
2020
rev ($mm)
$6,542.22
EBITDA ($mm)
$250.71
EBIT ($mm)
$216.44
Net Income ($mm)
$148.89
Employees
16076
  • drill down
  • watch
Ticker: TSE:9069
 
 
 
 
 
 
 
 
SENKO Group Holdings Co., Ltd.
SENKO Group Holdings Co., Ltd.
SENKO Group Holdings is a leading logistics company in Japan. SENKO Group Holdings provides logistics services to customers in various industries, including construction, retail, chemicals, food and more. Their logistics consulting business helps businesses to develop and manage IT systems.
year
2020
rev ($mm)
$5,361.25
EBITDA ($mm)
$346.98
EBIT ($mm)
$188.35
Net Income ($mm)
$108.55
Employees
16693
  • drill down
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Ticker: ENXTPA:SOP
 
 
 
 
 
 
 
 
Sopra Steria
Sopra Steria
Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development and business process services.
year
2019
rev ($mm)
$5,053.57
EBITDA ($mm)
$443.58
EBIT ($mm)
$338.39
Net Income ($mm)
$182.70
Employees
44719
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
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Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2018
rev ($mm)
$13,325.80
EBITDA ($mm)
$2,918.10
EBIT ($mm)
$2,540.50
Net Income ($mm)
$1,620.80
Employees
57000
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