Like Strativity Group

closed 2/14/2018 via BNC Analysis

Lieberman Research Worldwide Company, acquired Strativity Group

synopsis: In the US, Lieberman Research Worldwide (LRW) has acquired customer experience and culture design firm Strativity Group. Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design.
buyer: Lieberman Research Worldwide Company
Lieberman Research Worldwide, Inc. (LRW) is a provider of consultative market research, data analytics, and data collection services to a broad range of Fortune 500 clients. LRW is recognized as one of ten most innovative firms in its industry. "
target: Strativity Group
Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design. The firm is headquartered in the New York area and led by its founder and CEO Lior Arussy.
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closed 3/3/2020 via BusinessWire

MaritzCX merged with InMoment, Inc,

synopsis: InMoment and MaritzCX, recognized market leaders and proven innovators in the global customer experience (CX) sector, have merged. The combined company will serve 90 percent of the world’s automotive companies, eight out of 10 of the leading banks, nearly 20 percent of the top 50 retailers, and 40 percent of the top hospitality companies.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target parent: Maritz, Inc.
target: MaritzCX
MaritzCX is the leader in experience management for big business, and includes customer experience (CX), employee experience (EX), and patient experience. The company combines experience management software, data and research science, and deep vertical market expertise to accelerate client success.
price ($mm)
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closed 10/17/2019 via BusinessWire

Accenture, acquired Happen

synopsis: Accenture has acquired Happen, a privately owned innovation firm that uses proprietary methods, frameworks and digital tools to help clients generate new ideas, products and services that drive business growth. They specialize in product packaging, shopper insight, insight for brand positioning and more.
buyer: Accenture (ACN:$45,676.89)
Accenture is a global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology & operations. Accenture works at the intersection of business and technology to help clients improve their performance & create value for their stakeholders. "
target: Happen
Happen, a privately owned innovation firm that uses proprietary methods, frameworks and digital tools to help clients generate new ideas, products and services that drive business growth. They specialize in product packaging, shopper insight, insight for brand positioning and more.
price ($mm)
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closed 10/10/2018 via BNC Analysis

Davies Group Limited, acquired Ember Group

synopsis: Davies announces the acquisition of Ember Group Limited, a leading customer experience (CX) consulting and digital solutions business. Ember provides CX consulting, analytics, training and specialist resourcing to major brands operating across a range of highly regulated and international markets, including insurance, and financial services.
buyer parent: HGGC, LLC
buyer: Davies Group Limited
Davies Group is a multi-award winning operations management, consulting and digital solutions provider to organizations in highly regulated markets. Davies’ core services include: claims solutions, insurance services, complaints handling and compliance & regulatory services. "
target: Ember Group
Ember Group was established in 2010, and is a specialist consulting, analytics and professional services group dedicated to transforming customer engagement and CX strategies and operations for major brands globally.
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announced 4/17/2018 via BusinessWire

Lenati will be merged with ProKarma Inc.,

synopsis: Lenati, LLC, a leading independent marketing and sales strategy consultancy, is to merge with ProKarma Inc., a global IT solutions company and a portfolio company of The Carlyle Group. Lenati is the premier consultancy helping companies develop innovative and disruptive customer experiences.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma is an IT solutions company focused on helping businesses re-engineer themselves through powerful digital platforms, customer engagement, and emerging technologies. "
target: Lenati
Lenati, LLC is a leading independent marketing and sales strategy consultancy. Headquartered in Seattle, Lenati is the premier consultancy helping companies develop innovative and disruptive customer experiences.
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closed 8/5/2015 via BNC Analysis

Deloitte Digital, acquired MashUp

synopsis: Deloitte Digital has joined forces with the team from customer experience consultancy MashUp, to expand Deloitte’s brand and spatial design capabilities within its customer practice. MashUp is a strategic consultancy specializing in integration of brand values, digital content and design thinking, retail spaces, branches, pop up and workplaces.
buyer parent: Deloitte LLP
buyer: Deloitte Digital
Deloitte Digital is a global, full-service digital agency that combines serious creative chops with trusted business sense. With their unique blend of strategy, creative, and technology, they build beautiful digital experiences for the world’s leading brands. "
target: MashUp
MashUp is a global consultancy specializing in customer experience strategy and design. MashUp brings together brand, physical and digital expertise to provide customers with layered experiences that create deep and lasting relationships.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/6/2015 via Market Wire

SingleStone, acquired DocCompSolutions

synopsis: SingleStone, a Richmond, Va.-based consulting firm that specializes in customer experience (CX) solutions, and DocCompSolutions, a leading customer communications management (CCM) technology and process consultancy, announced that SingleStone has acquired DocCompSolutions.
buyer: SingleStone
SingleStone is a consulting firm that specializes in Customer Experience (CX) solutions spanning strategy, culture, and technology. SingleStone provides a full complement of expertise to design and implement delightful customer experiences through the full customer lifecycle and across all channels."
target: DocCompSolutions
DocCompSolutions optimizes customer communications execution. They have provided independent consultation services in numerous aspects of customer communications, ranging from insourcing versus outsourcing initiatives to the ground-up development of new delivery platforms.
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closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
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closed 8/16/2017 via PR Newswire

TELUS International, acquired Voxpro

synopsis: TELUS International, a leading global business process outsourcing (BPO) provider, announced the acquisition of Voxpro, a provider of customer experience, technical support and sales operations solutions with locations in the United States, Ireland, Romania, and the Philippines.
buyer parent: TELUS Corporation
buyer: TELUS International
TELUS International is a subsidiary of TELUS, a national telecommunications company in Canada. TELUS International provides global contact center outsourcing, business process outsourcing, and IT outsourcing services. "
target: Voxpro
Voxpro is Ireland's largest international provider of customer experience, technical support and sales operations solutions. Voxpro partners with some of the world's most exciting and disruptive tech organizations to support their customers by delivering the world's best customer experiences.
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closed 10/1/2020 via PR Newswire

Mastech, Inc., acquired Amberleaf

synopsis: Mastech Digital, Inc., a leading provider of Digital Transformation IT Services, announced the acquisition of AmberLeaf Partners, Inc., a Chicago-based customer experience consulting company. AmberLeaf is a uniquely positioned organization that offers managed services for a variety of Cloud-based enterprise applications.
buyer: Mastech, Inc. (MHH:$197.91)
Mastech Digital is a leading provider of Digital Transformation IT Services. The Company offers Data Management and Analytics Solutions, Digital Learning, and IT Staffing Services with a Digital First approach. "
target: Amberleaf
AmberLeaf Partners, Inc. is a Chicago-based customer experience consulting company. AmberLeaf is a uniquely positioned organization that offers managed services for a variety of Cloud-based enterprise applications across sales, marketing, and customer service.
price ($mm)
$9.50
rev ($mm)
$11
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
announced 4/28/2021 via Company Press Release

Tech Mahindra Limited, will acquire Eventus Solutions Group, LLC

synopsis: India-based Tech Mahindra, a leading provider of digital transformation and consulting services and solutions, will acquire Eventus Solutions Group, a provider of end-to-end fully managed solutions that help enterprise-level organizations deliver exceptional customer experiences.
buyer parent: Mahindra Group
buyer: Tech Mahindra Limited (NSEI:TECHM:$5,129.52)
Based in India, Tech Mahindra represents the connected world, offering innovative, customer-centric information technology experiences. Their convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value. "
target: Eventus Solutions Group, LLC
Eventus helps enterprise-level companies solve the most complex customer experience (CX) and contact center problems. Eventus equips them with the strategies, technologies, cross-platform analytics, and fresh thinking they need to meet the challenges of the new “Age of the Customer.”
price ($mm)
$44
rev ($mm)
$33
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 12/11/2014 via BNC Analysis

Gratterpalm Ltd., acquired Underwired Ltd.

synopsis: Gratterpalm, a creative communications agency, has acquired London-based Underwired, the leading eCRM agency, delivering strategic consultancy and planning, creative execution and programme management. They create exceptionally successful eCRM, customer retention and email marketing programmes for brands.
buyer: Gratterpalm Ltd.
Gratterpalm is a creative communications agency that leads people to buy more by changing what they think and what they do. They create advertising and marketing ideas that work on TV, online, on mobile, and outdoors. "
target: Underwired Ltd.
Underwired is the leading eCRM agency, delivering strategic consultancy and planning, creative execution and programme management. They create exceptionally successful eCRM, customer retention and email marketing programmes for brands.
price ($mm)
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closed 2/4/2020 via Company Press Release

24-7 INtouch, acquired Knoah Solutions, Inc.

synopsis: 24-7 Intouch announced that it has acquired Knoah Solutions, a Global BPO (Business Process Outsourcing) and Contact Center provider. Since 2001, Knoah Solutions has been providing customer experience management solutions to technology, market intelligence, and e-commerce clients.
buyer: 24-7 INtouch
24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, they have been the people and technology behind the world’s biggest brands, empowering human potential through their artificial intelligence division, Laivly. "
target: Knoah Solutions, Inc.
Knoah Solutions is a Global BPO (Business Process Outsourcing) and Contact Center provider. Since 2001, Knoah Solutions has been providing customer experience management solutions to technology, market intelligence, and e-commerce clients.
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announced 6/29/2015 via PR Newswire

Deloitte LLP, will acquire LRA Worldwide

synopsis: Deloitte announced an agreement to acquire substantially all of the assets of LRA Worldwide (LRA), a global leader in customer experience measurement. LRA helps companies and brands around the world deliver consistent, satisfying customer experiences, enabling clients to establish resilient customer relationships.
buyer: Deloitte LLP
Deloitte Advisory helps organizations turn critical and complex business issues into opportunities for growth. They help clients manage financial and regulatory risk to maximize enterprise value, while their experience in mergers and acquisitions and reorganizations helps clients move forward. "
target: LRA Worldwide
LRA Worldwide provides Customer Experience Measurement services for companies with complex customer interactions. LRA's brand standards examinations, assurance inspections, research, and consulting services ensure its clients deliver consistent and differentiated experiences to their customers.
price ($mm)
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closed 9/11/2019 via PR Newswire

Indegene Lifesystems Pvt Ltd., acquired DT Associates

synopsis: Indegene, a global next-generation solutions company in the Life Sciences industry, has acquired London-based DT Associates, a consulting company focused on helping pharmaceutical companies achieve excellence in Customer Experience and Digital Operations. DT Associates will operate as a separate entity in Indegene Private Ltd, as DT Consulting.
buyer: Indegene Lifesystems Pvt Ltd.
Indegene enables global health care companies to address complex challenges and drive better health and business outcomes by integrating analytics, technology, operations, and medical expertise. Indegene drives innovation by combining medical expertise with contemporary digital and AI technologies. "
target: DT Associates
London-based DT Associates helps pharmaceutical firms achieve digital excellence to create successful customer experiences. DT uses fact-based insights from curated research, assessments, benchmarks, consulting projects, and more to address digital transformation in the pharmaceutical industry.
price ($mm)
$12
rev ($mm)
EBITDA ($mm)
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announced 8/5/2016 via PR Newswire

Intelcia Group, will purchase Atento Morocco SA from Atento S.A.

synopsis: Atento S.A., the leading provider of customer relationship management and business process outsourcing services in Latin America, announced that it has entered into an agreement with Intelcia Group for the sale of 100% of Atento Morocco SA, encompassing Atento´s operations in Morocco providing services to the Moroccan and French markets.
buyer: Intelcia Group
Intelcia Group is the leading outsourcing company in Morocco.They specialise in customer Service, technical support, studies and surveys, back office, telemarketing, and commercial BPO. "
seller: Atento S.A. (ATTO:$1,809.82)
Atento Morocco SA is Atento´s operations in Morocco providing services to the Moroccan and French markets. Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America.
price ($mm)
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closed 6/30/2016 via Market Wire

Alorica, Inc., acquired Expert Global Solutions

synopsis: Alorica, a worldwide leader in customer experience outsourcing solutions, announced that it has completed the acquisition of Expert Global Solutions, Inc. (EGS).EGS is a global customer service organization, delivering best-in-class outsourced solutions, for customer and financial care to the world's leading companies.
buyer: Alorica, Inc.
Alorica is a global leader is a worldwide leader in customer experience outsourcing solutions. Alorica provides customer relationship management solutions, back office support, and receivables management. "
target: Expert Global Solutions
Expert Global Solutions (EGS) is a global customer service organization, delivering best-in-class outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement.
price ($mm)
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closed 9/1/2016 via Market Wire

Blackstone Group LP, acquired MphasiS

synopsis: Hewlett Packard Enterprise completed the pending sale of its equity stake in Mphasis Limited, a publicly-listed IT services provider in Bangalore, to private equity funds managed by Blackstone, one of the world's leading investment firms.
buyer: Blackstone Group LP (BX:$14,638.28)
Blackstone is one of the world’s leading investment firms. They seek to create positive economic impact and long-term value for their investors, the companies they invest in, and the communities in which they work. They use extraordinary people and flexible capital to help companies solve problems. "
target parent: Hewlett Packard Enterprise
target: MphasiS (BSE:526299:$1,262.46)
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
price ($mm)[EV]
$823 [$501]*
rev ($mm)
$919
EBITDA ($mm)
$135
EV / rev
1.1x
EV / EBITDA
7.7x
closed 6/21/2006 via PR Newswire

EDS Corp., acquired The MphasiS BFL Group

synopsis: Electronic Data Systems, an information-technology and business-process outsourcing company, said Wednesday it closed the purchase of a majority stake in MphasiS BFL Ltd., an Indian outsourcing company, for about $380 million in cash.
buyer: EDS Corp.
Electronic Data Systems (EDS) is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry 45 years ago. "
target: The MphasiS BFL Group (BSE:526299:$1,262.46)
MphasiS supports G2000 companies around the world in the improvement of their business processes. We focus on Financial Services, Retail, Logistics, Utilities, Pharmaceuticals and Technology industries, building on a platform of world-class IT and Business Process Outsourcing (BPO) capabilities.
price ($mm)
$194*
rev ($mm)
$167
EBITDA ($mm)
$31
EV / rev
2.2x
EV / EBITDA
12.1x
announced 7/23/2020 via BusinessWire

Wipro Limited, will acquire 4C Consulting

synopsis: Wipro Limited, a leading global information technology, consulting and business process services company, announced that it has signed a definitive agreement to acquire 4C, one of the largest Salesforce partners in UK, Europe and the Middle East.
buyer: Wipro Limited (BSE:507685:$8,354.10)
Wipro Limited, based in India, is a leading global information technology, consulting and business process services company. The company harnesses the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help its clients adapt to the digital world."
target: 4C Consulting
Established in 1997 with its headquarters in Mechelen, Belgium, 4C is an independent Salesforce Platinum Partner and one of the leading customer-centric consultancies in Europe and the Middle East.
price ($mm)
$76
rev ($mm)
$36
EBITDA ($mm)
EV / rev
2.1x
EV / EBITDA
closed 2/14/2018 via BNC Analysis

Lieberman Research Worldwide Company, acquired Strativity Group

synopsis: In the US, Lieberman Research Worldwide (LRW) has acquired customer experience and culture design firm Strativity Group. Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design.
buyer: Lieberman Research Worldwide Company
Lieberman Research Worldwide, Inc. (LRW) is a provider of consultative market research, data analytics, and data collection services to a broad range of Fortune 500 clients. LRW is recognized as one of ten most innovative firms in its industry. "
target: Strativity Group
Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design. The firm is headquartered in the New York area and led by its founder and CEO Lior Arussy.
price ($mm)
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closed 10/19/2015 via BusinessWire

Strativity Group, acquired Touchpoint Dashboard, LLC

synopsis: Strativity Group, the world's leading customer experience consultancy, announced its acquisition of Touchpoint Dashboard's leading SaaS journey mapping platform. Touchpoint Dashboard's assets were acquired by Strativity in an effort to provide access to the best technology for journey mapping.
buyer: Strativity Group
The people at Strativity are guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. With experience at organizations such as Bain, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results."
target: Touchpoint Dashboard, LLC
Touchpoint Dashboard helps organizations run smarter by presenting a streamlined “dashboard” view of the areas in the customer journey that are costing the most in terms of loyalty, retention and profitability.
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closed 4/1/2015 via Company Press Release

Strativity Group, acquired Burnham Marketing, LLC

synopsis: Strativity Group finalized their acquisition of Burnham Marketing, LLC. Based in Chestnut Ridge, NY, Burnham Marketing is a global network of communication strategists, marketing engineers, social scientists, and leadership advisors who collaborate to improve how businesses operate and innovate towards building a better tomorrow.
buyer: Strativity Group
Strativity Group is a research and consulting company. Through proprietary research tools, strategic analysis, business planning and customer experience innovation design, they help clients operationalize profitable customer experience strategies. "
target: Burnham Marketing, LLC
Burnham Marketing, LLC is a global network of communication strategists, marketing engineers, social scientists, and leadership advisors. They apply a human-centered design to stakeholder engagement, change strategies, marketing, and impact measurement.
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closed 4/14/2021 via PR Newswire

Material+, acquired Aruliden LLC

synopsis: Material, an integrated marketing services company, has acquired Aruliden, an award-winning global design agency that specializes in building purposeful brands from product to launch. Material's unique combination of insights-led consulting and technology-driven marketing services will expand Aruliden's front-end and back-end offerings.
buyer parent: Tailwind Capital Partners
buyer: Material+
Material is a leading integrated marketing services company that leverages deep human understanding to help brands deliver material outcomes and experiences for their customers and the communities they serve. The company helps B2B and B2C brands put insights into action and create work with impact. "
target: Aruliden LLC
Aruliden is an award-winning global design agency that specializes in building purposeful brands from product to launch. Aruliden services include design research, market & consumer insights, brand strategy, brand identity, art direction, communications, product design & development, and more.
price ($mm)
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closed 11/7/2019 via Company Press Release

Lieberman Research Worldwide, Inc., acquired T3

synopsis: Lieberman Research Worldwide (LRW Group), an analytics-powered marketing services company, has acquired T3, a digital marketing agency that builds the world’s most useful brands and the experiences that power them. T3 specializes in building innovative marketing campaigns that cut across all media.
buyer parent: Tailwind Capital Partners
buyer: Lieberman Research Worldwide, Inc.
Lieberman Research Worldwide (LRW) is a global collaboration of data-driven companies. Their abilities to translate human understanding and data analytics into business success has uncovered real growth levers in strategy, innovation, branding, communication, and experiences for top global brands. "
target: T3
T3 is a digital marketing agency that creates the world’s most useful brands and the experiences that power them. T3 creates solutions that make businesses more effective and brands more relevant. T3 specializes in building innovative marketing campaigns that cut across all media.
price ($mm)
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closed 10/9/2019 via Company Press Release

Lieberman Research Worldwide, Inc., acquired Salt Branding

synopsis: Lieberman Research Worldwide (LRW), a global collaboration of data-driven companies, has acquired Salt Branding, a full-service branding agency that helps brands be essential to their customers and succeed in the hyper-choice economy.
buyer parent: Tailwind Capital Partners
buyer: Lieberman Research Worldwide, Inc.
Lieberman Research Worldwide (LRW) is a global collaboration of data-driven companies. Their abilities to translate human understanding and data analytics into business success has uncovered real growth levers in strategy, innovation, branding, communication, and experiences for top global brands. "
target: Salt Branding
Salt Branding is a full-service branding agency that helps brands be essential to their customers and succeed in the hyper-choice economy. Salt helps both established and emerging brands focus their messages and engage their audiences.
price ($mm)
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closed 10/3/2019 via Company Press Release

Lieberman Research Worldwide, Inc., acquired Karma Agency

synopsis: LRW Group, an analytics-powered marketing services company and a portfolio company of Tailwind Capital, announced the acquisition of Karma Agency, a strategic communications firm that specializes in brand management, marketing and public relations.
buyer parent: Tailwind Capital Partners
buyer: Lieberman Research Worldwide, Inc.
Lieberman Research Worldwide (LRW) is a global collaboration of data-driven companies. Their abilities to translate human understanding and data analytics into business success has uncovered real growth levers in strategy, innovation, branding, communication, and experiences for top global brands. "
target: Karma Agency
Founded in 1999 with roots in public relations, Karma Agency is a full-service, category-diverse communications firm specializing in brand strategy and digital communications, as well as advertising, design, reputation management, issues and crisis communications, and earned and social media.
price ($mm)
rev ($mm)
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closed 1/9/2019 via BNC Analysis

Lieberman Research Worldwide, Inc., acquired Killer Infographics

synopsis: Lieberman Research Worldwide (LRW), a market research company, has acquired Killer Infographics, a design agency conceptualizing and creating infographics, interactive experiences, motion graphics, multimedia, and more. They work for a global clientele of small businesses, Fortune 1000 companies, and nonprofits.
buyer: Lieberman Research Worldwide, Inc.
Lieberman Research Worldwide (LRW) is a global collaboration of data-driven companies. Their abilities to translate human understanding and data analytics into business success has uncovered real growth levers in strategy, innovation, branding, communication, and experiences for top global brands. "
target: Killer Infographics
Killer Infographics is a Seattle-based design agency conceptualizing and creating infographics, interactive experiences, motion graphics, multimedia, and more. They work for a global clientele of small businesses, Fortune 1000 companies, and nonprofits.
price ($mm)
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closed 4/25/2018 via PR Web

Lieberman Research Worldwide, Inc., acquired Kelton

synopsis: Lieberman Research Worldwide (LRW) announced it has completed the acquisition of Kelton Global, an award-winning insights and strategy firm. Kelton is known for utilizing a full suite of insights tools to solve branding, innovation, and marketing communications challenges for clients.
buyer: Lieberman Research Worldwide, Inc.
Lieberman Research Worldwide (LRW) is a leading provider of consultative market research, data analytics, and data collection services. LRW provides a consultative, highly analytical approach to market research and data collection in order to generate actionable business insights for its customers. "
target: Kelton
Kelton is a strategic consultancy that helps global businesses discover new paths to growth. Kelton integrates market research, cultural insights, branding, communications, and design to move brands confidently into the future.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 2/14/2018 via BNC Analysis

Lieberman Research Worldwide Company, acquired Strativity Group

synopsis: In the US, Lieberman Research Worldwide (LRW) has acquired customer experience and culture design firm Strativity Group. Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design.
buyer: Lieberman Research Worldwide Company
Lieberman Research Worldwide, Inc. (LRW) is a provider of consultative market research, data analytics, and data collection services to a broad range of Fortune 500 clients. LRW is recognized as one of ten most innovative firms in its industry. "
target: Strativity Group
Strativity offers a multi-disciplinary approach to customer experience strategy design and implementation, combining proprietary research tools, strategic analysis, business planning and CX innovation design. The firm is headquartered in the New York area and led by its founder and CEO Lior Arussy.
price ($mm)
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closed 9/7/2016 via PR Web

Lieberman Research Worldwide Company, acquired MotiveQuest

synopsis: Lieberman Research Worldwide, a leading market research and global analytics consultancy, announced that it has completed the purchase of MotiveQuest, an award-winning, technology-enabled, social media insights company. As an industry innovator, MotiveQuest has been at the forefront of extracting market research insights from social big data.
buyer parent: Tailwind Capital Partners
buyer: Lieberman Research Worldwide Company
LRW (Lieberman Research Worldwide) is recognized as one of ten most innovative firms in its industry and is one of the 25 largest marketing research firms in the world. Since 1973, LRW has been providing its data-driven consulting services to management teams of top global brands. "
target: MotiveQuest
MotiveQuest is a premium listening research and consulting company founded in 2003. MotiveQuest pioneered Online Anthropology, combining social data, software and consulting expertise to help clients solve complex, modern marketing challenges.
price ($mm)
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closed 12/5/2019 via BusinessWire

Bain Capital, acquired The Kantar Group

synopsis: WPP announced that it has completed the transaction to sell 60% of Kantar to Bain Capital. Kantar is home to some the leading research, data and insights brands. They offer market research into the way people live, shop, vote, watch and tweet – in over a hundred countries worldwide.
buyer: Bain Capital
Bain Capital is one of the world’s leading private multi-asset alternative investment firms with more than $105 billion in assets under management that creates lasting impact for their investors, teams, businesses and the communities in which they live. "
target parent: WPP Group, plc
target: The Kantar Group
Kantar is home to some of the world's leading research, data and insights brands. They offer market research into the way people live, shop, vote, watch and tweet – in over a hundred countries worldwide.
price ($mm)
$2,412*
rev ($mm)
$3,263
EBITDA ($mm)
$492
EV / rev
1.2x
EV / EBITDA
8.2x
closed 7/24/2017 via BNC Analysis

MRSS India, acquired Market Probe Asia Pacific Pte Ltd

synopsis: Majestic Research Services and Solutions Ltd has acquired 100% stake in Singapore-based market research company Market Probe Asia Pacific Pte Ltd from its US parent – Market Probe Inc. in an all cash deal.
buyer parent: Majestic MRSS
buyer: MRSS India
MRSS India is the largest independent Market Research Agency in India relying exhaustively on usage of technology for data acquisition thereby ensuring reliability, validity checks as also faster turnaround time. The research team of MRSS India has presence in Mumbai, Delhi and Bangalore. "
target parent: Market Probe
target: Market Probe Asia Pacific Pte Ltd
Market Probe Asia is a full service research agency with over 800 projects under its belt across public, private and government sectors. Research methodologies currently practiced by Market Probe Asia include web surveys, face to face interviews, street intercept, and dip stick polls among others.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/22/2017 via BNC Analysis

The Dieringer Research Group, Inc., acquired Probe Research Services, Inc.

synopsis: Brookfield, WI-based The Dieringer Research Group Inc. has acquired Milwaukee, WI-based Probe Research Services Inc. Founded in 1985, Probe Research Services provides marketing research analysis and consultation to a wide variety of industries, both B2C and B2B.
buyer: The Dieringer Research Group, Inc.
The Dieringer Research Group (DRG) is a full-service, WBENC-certified marketing research consulting firm with over 40 years experience in research design and execution. Founded in 1974, the family-owned company has grown to provide a complete suite of qualitative and quantitative methodologies. "
target: Probe Research Services, Inc.
Founded in 1985, Probe Research Services is a Wisconsin based company that provides marketing research analysis and consultation. They are experienced in a wide variety of industries, both B2C and B2B. They solve strategic marketing problems to enhance a company's success and profitability.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/7/2016 via PR Web

Lieberman Research Worldwide Company, acquired MotiveQuest

synopsis: Lieberman Research Worldwide, a leading market research and global analytics consultancy, announced that it has completed the purchase of MotiveQuest, an award-winning, technology-enabled, social media insights company. As an industry innovator, MotiveQuest has been at the forefront of extracting market research insights from social big data.
buyer parent: Tailwind Capital Partners
buyer: Lieberman Research Worldwide Company
LRW (Lieberman Research Worldwide) is recognized as one of ten most innovative firms in its industry and is one of the 25 largest marketing research firms in the world. Since 1973, LRW has been providing its data-driven consulting services to management teams of top global brands. "
target: MotiveQuest
MotiveQuest is a premium listening research and consulting company founded in 2003. MotiveQuest pioneered Online Anthropology, combining social data, software and consulting expertise to help clients solve complex, modern marketing challenges.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/27/2016 via BNC Analysis

Russian Public Opinion Research Center, will acquire TNS Russia

synopsis: WPP has agreed in principal to sell the Russian branch of its TNS research company to the Russian Public Opinion Research Centre (VCIOM), the oldest and the leading marketing and opinion research company in the post-Soviet space. TNS Russia is a leader in market research, global market information and business analysis.
buyer: Russian Public Opinion Research Center
Russian Public Opinion Research Center (VCIOM) is the oldest and the leading marketing and opinion research company in the post-Soviet space. They provide the data, analysis and recommendations their clients need to achieve their goals. "
target parent: WPP Group, plc
target: TNS Russia
TNS Russia is a leader in market research, global market information and business analysis. TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and customer strategies, based on long-established expertise and market-leading solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/6/2016 via PR Web

L&E Research, Inc., acquired Focus Market Research, Inc.

synopsis: L&E Research, the preferred choice for recruiting and facilities in the qualitative market research industry, announced the acquisition of Focus Market Research in Minneapolis, MN. Focus Market Research has been an influential presence in the qualitative market research arena through their high quality recruitment services and facilities.
buyer: L&E Research, Inc.
L&E Research connects clients with customers, consumers, medical professionals, patients, business professionals, and more - for virtually any market research project. They make efficient and accurate connections through the ongoing development of L&E’s software and technology solutions. "
target: Focus Market Research, Inc.
Focus Market Research, Inc. is the premiere focus group facility in Minneapolis/St. Paul and Phoenix with 35-plus years of expertise. Their mission is to be the preferred supplier for qualitative market research by delivering the highest quality recruitment services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/16/2016 via PR Web

FGI Research & Analytics merged with Web Decisions, Inc,

synopsis: FGI Research & Analytics (FGI) and Web Decisions Group (WDG) have merged to form Data Decisions Group, which will offer data, insight and marketing action. WDG provides database marketing solutions. FGI is a provider of marketing solutions, combining advanced research and analytics to uncover areas of improvement and opportunity for businesses.
buyer: Web Decisions, Inc
Web Decisions provides industry leading big data solutions that deliver campaign execution and actionable business intelligence to positively impact their clients’ business. They provide database driven marketing solutions, enabling customer insights to power marketing communications. "
target: FGI Research & Analytics
For more than 30 years, FGI Research & Analytics has been recognized as a leading provider of marketing solutions. They combine advanced research and analytics to uncover areas of improvement and opportunity for businesses in their industry.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/28/2016 via BNC Analysis

Illuminas Ltd., acquired Illuminas Ltd.

synopsis: The management team of UK-based Illuminas completed a management buyout from former parent company MSQ Partners. Illuminas is a full-service research consultancy dedicated to delivering strategic marketing intelligence across B2B and consumer markets. Illuminas works in sectors including technology, financial, retail, distribution and healthcare.
buyer: Illuminas Ltd.
Illuminas is a full-service, global research consultancy dedicated to delivering strategic marketing intelligence across B2B and consumer markets. They help clients address key business issues and inform critical business decisions by providing custom quantitative and qualitative research solutions."
target parent: NVM Private Equity Limited
target: Illuminas Ltd.
Illuminas is a full-service, global research consultancy dedicated to delivering strategic marketing intelligence across B2B and consumer markets. They help clients address key business issues and inform critical business decisions by providing custom quantitative and qualitative research solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/11/2013 via PE Hub

Bain Capital, will acquire Macromill, Inc.

synopsis: Bain Capital has announced that they have agreed to acquire Macromill. Macromill is a provider of internet research services in Japan, and is listed on section I of the Tokyo Stock Exchange. Their net research services comprise of QuickMill, which offers panel survey service, their OpenMill, which provides open survey service, and more.
buyer: Bain Capital
Bain Capital, LLC is a global private investment firm that manages several pools of capital including private equity, venture capital, public equity, credit products and absolute return with approximately $70 billion in assets under management. "
target: Macromill, Inc. (TSE:3978:$388.99)
Macromill, Inc. provides Internet research services through its automatic Internet research system in Japan. Their net research services comprise of QuickMill, which offers panel survey service, their OpenMill, which provides open survey service, and more.
price ($mm)[EV]
$486 [$427]
rev ($mm)
$178
EBITDA ($mm)
$44
EV / rev
2.4x
EV / EBITDA
9.7x
closed 5/22/2013 via Market Wire

Radius Global Market Research, acquired Profile Marketing Research

synopsis: Leading global market research firm Radius Global Market Research has announced its acquisition of Profile Marketing Research, solidifying its standing as one of the largest independent market research networks based in the U.S. Profile Marketing Research, Inc. offers marketing research services.
buyer: Radius Global Market Research
Radius Global Market Research is one of the largest independent market research companies based in the U.S. The company provides unique insights, effective processes and unmatched experience resulting in proven return on investment for leading global marketers. "
target: Profile Marketing Research
Profile Marketing Research, Inc. offers marketing research services. The company offers services in the areas of quantitative and qualitative research techniques for clients with interests in both the consumer and business sectors on a local, regional, national, and international basis.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/2/2013 via BNC Analysis

Montefiore Investment, acquired BVA SAS

synopsis: Montefiore Investment announced it has acquired a majority stake in BVA SAS. BVA is a major market research and opinion, specializing in FMCG, Services (including transport and telecommunications), the opinion and health.
buyer: Montefiore Investment
Montefiore Investment offers a unique combination of independence, industry focus and close partnership with management in the French private equity market. "
target: BVA SAS
BVA is a leader in the marketing and opinion research industry. It is the 4th largest research agency in France. BVA is a major market research and opinion, specializing in FMCG, Services (including transport and telecommunications), the opinion and health.
price ($mm)
rev ($mm)
$86
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 10/12/2017 via PR Newswire

Survey Sampling International will be merged with Research Now Group, Inc.,

synopsis: Research Now Group, Inc., a global leader in digital research data for better insights and business decisions, announced that they have signed a merger agreement with Survey Sampling International (SSI), a premier global provider of data solutions and technology for consumer and business-to-business survey research.
buyer parent: Court Square Capital Partners
buyer: Research Now Group, Inc.
Research Now Group, Inc., is a global leader in digital research data for better insights and business decisions. The company provides world-class research data solutions that enable better decisions and better results for its 3,000 market research, consulting, media, and corporate clients. "
target parent: HGGC, LLC
target: Survey Sampling International
Survey Sampling International (SSI) is a premier global provider of data solutions and technology for consumer and business-to-business survey research. SSI reaches participants in 90+ sample countries via internet, telephone, mobile/wireless and mixed-access offerings.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/5/2017 via BusinessWire

Tan Capital Partners, acquired Osurv

synopsis: Osurv, the inventor of the mobile survey, announced that its technology has been acquired by Tan Capital Partners. Osurv, established in 2012, is the leading feedback platform that predicts customer and employee behavior. Osurv’s mobile surveys empower well-known brands to collect data, analyze the results, and respond to customers in real-time.
buyer: Tan Capital Partners
Tan Capital Partners, established in 1972, is a private equity firm based in Singapore. The company has over US$2 billion under management. Its core strategy is to invest in large hospitality brands and restructure them to increase profits. "
target: Osurv
Osurv is a mobile survey platform distinguished by its cutting-edge user interface and real-time predictive analytics. Its "dramatically different" approach to survey design ultimately delivers industry-leading engagement rates, nearly triple the nearest competitor.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2014 via New York Times

HGGC, LLC, acquired Survey Sampling, Inc.

synopsis: HGGC, a middle-market private equity firm, announced that it has bought a majority stake in Survey Sampling International, jumping into the business of providing corporate surveys. Survey Sampling, Inc. ("SSI") is the premier global provider of sampling, data collection and data analytic solutions for survey research.
buyer: HGGC, LLC
Based in Palo Alto, California, HGGC is a leading private equity firm focusing on leveraged buyout, recapitalizations and growth equity transactions in the middle market. The firm seeks to partner with strong management teams and founders to build companies capable of generating sustainable growth. "
target parent: Providence Equity Partners Inc.
target: Survey Sampling, Inc.
Survey Sampling, Inc. ("SSI") is the premier global provider of sampling, data collection and data analytic solutions for survey research. SSI reaches respondents in 72 countries via Internet, telephone, mobile/wireless and mixed access offerings.
price ($mm)
$500
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2016 via PR Newswire

Survey Sampling International, acquired Instantly, Inc.

synopsis: Survey Sampling International (SSI), the premier global provider of data solutions and technology for consumer and business-to-business survey research, announced its acquisition of Instantly, Inc., a leading online and mobile sample audience and insights solutions provider based in Los Angeles with over 200 employees in the US, Europe and Asia.
buyer parent: HGGC, LLC
buyer: Survey Sampling International
Survey Sampling International (SSI) is the premier global provider of data solutions and technology for consumer and business-to-business survey research. They offer sample, data collection, questionnaire design consultation, programming and hosting, online custom reporting and data processing. "
target: Instantly, Inc.
Instantly is a leading online and mobile sample audience and insights solutions provider. Over the past few years, Instantly has expanded its portfolio to include innovative capabilities in product concept testing and mobile-based solutions, among others.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/2/2021 via BNC Analysis

Cint AB, will acquire GapFish GmbH

synopsis: Cint Group AB, the global software leader in digital insights gathering, entered into a definitive agreement and completed the acquisition of 91 per cent of the shares in GapFish GmbH. GapFish is a Berlin-based market research company that operates the world’s largest ISO-certified online panel community for the DACH region.
buyer parent: Nordic Capital
buyer: Cint AB
Headquartered in Sweden, Cint is a global software leader in digital insights gathering. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. "
target parent: Innofact AG
target: GapFish GmbH
GapFish is a Berlin-based market research company that operates the world’s largest ISO-certified online panel community for the DACH region. GapFish is the market-leader with over 500,000 highly profiled, double-opt in, premium quality research respondents across Germany, Austria and Switzerland.
price ($mm)
$31*
rev ($mm)
$10
EBITDA ($mm)
$2
EV / rev
3.5x
EV / EBITDA
21.8x
closed 6/2/2021 via BNC Analysis

The Kantar Group, acquired MeMo2

synopsis: UK-based insights and consulting firm Kantar has acquired cross-media effectiveness tracking company MeMo2. Headquartered in Amsterdam, MeMo2 creates automated cross-media effectiveness measurement tools that can monitor real-time consumer behaviour, including retail traffic, out-of-home exposures, and large sports events.
buyer parent: Bain Capital
buyer: The Kantar Group
UK-based Kantar is the world’s leading data-driven analytics and brand consulting group. Kantar works alongside clients to create strategies that improve brand awareness, attract more consumers, increase brand penetration, create financial success, and grow peoples’ confidence in public services. "
target: MeMo2
Based in the Netherlands, MeMo2 is a leader in advanced cross media research and analytics. The company's analytics, communication research, and innovative data science capabilities are designed to bring immediate transparency and control to improve ROI and Return On Advertising Spend levels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/14/2021 via PR Newswire

Material+, acquired Aruliden LLC

synopsis: Material, an integrated marketing services company, has acquired Aruliden, an award-winning global design agency that specializes in building purposeful brands from product to launch. Material's unique combination of insights-led consulting and technology-driven marketing services will expand Aruliden's front-end and back-end offerings.
buyer parent: Tailwind Capital Partners
buyer: Material+
Material is a leading integrated marketing services company that leverages deep human understanding to help brands deliver material outcomes and experiences for their customers and the communities they serve. The company helps B2B and B2C brands put insights into action and create work with impact. "
target: Aruliden LLC
Aruliden is an award-winning global design agency that specializes in building purposeful brands from product to launch. Aruliden services include design research, market & consumer insights, brand strategy, brand identity, art direction, communications, product design & development, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/3/2021 via BNC Analysis

The IQ Business Group (Pty) Ltd, acquired Nudge.co.za

synopsis: South African independent management and technology consulting firm, IQbusiness, announced that it has acquired innovative insights agency, nudge, as part of a targeted merger and acquisition (M&A) strategy to ramp up organic growth and diversify its offering.
buyer: The IQ Business Group (Pty) Ltd
IQbusiness is the leading independent management consulting firm in South Africa, helping clients overcome their business challenges and achieve sustainable growth. Since 1998, they have been enabling cleints to take their products to market faster, improve customer satisfaction, and more. "
target: Nudge.co.za
Nudge is South Africa's fastest growing online market research company. They are experts at digital market research and specifically Branded Insight Communities and Branded Short-term Panels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/16/2020 via GlobeNewswire

Genius Brands International, Inc, will acquire ChizComm Ltd

synopsis: Genius Brands International, Inc., a global brand management company that creates and licenses multimedia entertainment content for children, is to acquire ChizComm Ltd., a leading North American marketing and media agency, as well as ChizComm Beacon Media, its best-in-class media research, planning and buying division.
buyer: Genius Brands International, Inc (GNUS:$1.92)
Genius Brands International, Inc. is a leading global kids media company developing, producing, marketing and licensing branded children’s entertainment properties and consumer products for media and retail distribution. "
target: ChizComm Ltd
ChizComm is Canada's full-service marketing and communications agency, specializing in the strategy and execution of public relations, digital marketing, social media, and creative services. They cultivate long-lasting, impactful connections between consumers and brands across a range of industries.
price ($mm)
$13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Profile Marketing Research

BVA SAS

Survey Sampling International

Osurv

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Instantly, Inc.

GapFish GmbH

MeMo2

Aruliden LLC

Nudge.co.za

ChizComm Ltd

Geography
Matching Companies
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2020
rev ($mm)
$1,685.01
EBITDA ($mm)
$185.24
EBIT ($mm)
$118.61
Net Income ($mm)
$54.08
Employees
54900
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: WW
 
 
 
 
 
 
 
 
Watson Wyatt Worldwide
Watson Wyatt Worldwide
Watson Wyatt is the trusted business partner to the world's leading organizations on people and financial issues. he firm’s global services include: managing employee benefit programs; retention and reward strategies and financial advice to insurance and financial services companies.
year
2020
rev ($mm)
$9,352.00
EBITDA ($mm)
$2,353.00
EBIT ($mm)
$1,721.00
Net Income ($mm)
$996.00
Employees
46100
  • drill down
  • watch
Ticker: BRGP
 
 
 
 
 
 
 
 
BearingPoint, Inc.
BearingPoint, Inc.
BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three units: Consulting, Solutions and Ventures.
year
2008
rev ($mm)
$3,197.04
EBITDA ($mm)
$174.41
EBIT ($mm)
$128.49
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: FCN
 
 
 
 
 
 
 
 
FTI Consulting, Inc.
FTI Consulting, Inc.
FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations protect and enhance enterprise value in an increasingly complex legal, regulatory and economic environment.
year
2020
rev ($mm)
$2,406.04
EBITDA ($mm)
$333.81
EBIT ($mm)
$294.27
Net Income ($mm)
$210.83
Employees
5743
  • drill down
  • watch
Ticker: BSE:539229
 
 
 
 
 
 
 
 
Majestic MRSS
Majestic MRSS
Established in 1992, Majestic MRSS is one of Asia's largest independent full service market research firms specialized in multi-country research. They conduct various studies in Qualitative, Quantitative and Online Market Research and Market Tracking.
year
2017
rev ($mm)
$3.56
EBITDA ($mm)
$1.15
EBIT ($mm)
$1.12
Net Income ($mm)
$0.72
Employees
  • drill down
  • watch
Ticker: ENXTPA:IPS
 
 
 
 
 
 
 
 
Ipsos S.A
Ipsos S.A
Ipsos ranks third in the global research industry. They have built a solid Group around a multi-specialist positioning – Media and advertising research; Marketing research; Client and employee relationship management; Opinion & social research; Mobile, Online, Offline data collection and delivery.
year
2020
rev ($mm)
$2,188.97
EBITDA ($mm)
$216.16
EBIT ($mm)
$189.18
Net Income ($mm)
$130.45
Employees
17640
  • drill down
  • watch
Ticker: XTRA:GFK
 
 
 
 
 
 
 
 
GfK Group
GfK Group
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s long-standing data science experience.
year
2017
rev ($mm)
$1,759.04
EBITDA ($mm)
$164.56
EBIT ($mm)
$84.18
Net Income ($mm)
Employees
12926
  • drill down
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Ticker: AIM:NFC
 
 
 
 
 
 
 
 
Next 15
Next 15
Next 15 is a communications business which employs over 1,250 people across 36 offices in 15 countries, incorporating 17 subsidiary agencies, spanning digital content, marketing, PR, consumer, technology, marketing software, market research, public affairs and policy communications.
year
2021
rev ($mm)
$444.63
EBITDA ($mm)
$46.65
EBIT ($mm)
$18.80
Net Income ($mm)
Employees
2183
  • drill down
  • watch
Ticker: TSE:3675
 
 
 
 
 
 
 
 
Cross Marketing Inc.
Cross Marketing Inc.
Cross Marketing Inc. is the pioneer online research provider in Japan. Having the capabilities of a full-service research agency, with the backing of the other group companies within Cross Marketing Group, they offer a total marketing solutions package on a global scale.
year
2015
rev ($mm)
$80.11
EBITDA ($mm)
$7.30
EBIT ($mm)
$5.14
Net Income ($mm)
$3.79
Employees
949
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Ticker: WSE:MCP
 
 
 
 
 
 
 
 
Mediacap SA
Mediacap SA
MEDIACAP SA is the fastest growing publicly listed group providing services in the field of media, marketing, market research and public opinion. The company is based in Poland.
year
2019
rev ($mm)
$34.21
EBITDA ($mm)
$2.98
EBIT ($mm)
$1.64
Net Income ($mm)
Employees
0
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Ticker: XSAT:CEAB
 
 
 
 
 
 
 
 
Community Entertainment Svenska AB
Community Entertainment Svenska AB
Community Entertainment Svenska AB (publ), through its subsidiaries, focuses on commercializing proprietary software for online quizzes. It serves entertainment, information, and education industries. The company was founded in 2000 and is based in Stockholm, Sweden.
year
2017
rev ($mm)
$0.23
EBITDA ($mm)
($0.31)
EBIT ($mm)
($0.45)
Net Income ($mm)
Employees
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Ticker: NLSN
 
 
 
 
 
 
 
 
The Nielsen Company, Inc.
The Nielsen Company, Inc.
Nielsen is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content is consumed.
year
2021
rev ($mm)
$6,311.00
EBITDA ($mm)
$1,210.00
EBIT ($mm)
$863.00
Net Income ($mm)
$585.00
Employees
43000
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Ticker: SCOR
 
 
 
 
 
 
 
 
comScore, Inc.
comScore, Inc.
comScore, Inc. is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behavior that enable clients to maximize the value of their digital investments.
year
2015
rev ($mm)
$368.82
EBITDA ($mm)
$37.14
EBIT ($mm)
$1.66
Net Income ($mm)
Employees
1292
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Ticker: ENXTPA:ALBLD
 
 
 
 
 
 
 
 
Bilendi
Bilendi
At a time when the volumes, variety and speed of data broadcast and exchange are expanding rapidly, Bilendi brings an innovative, technology-led approach to data collection, management and analysis. Its core activities are Services for Market Research and Customer Engagement and Loyalty.
year
2020
rev ($mm)
$38.72
EBITDA ($mm)
$6.24
EBIT ($mm)
$3.24
Net Income ($mm)
$1.47
Employees
244
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Ticker: ASX:PPL
 
 
 
 
 
 
 
 
Pureprofile Pty Ltd.
Pureprofile is a technology and insights company that helps brands, businesses and consumers make better decisions. Consumers answer short surveys to build their own unique profiles and Pureprofile uses this information to connect them to surveys, insights, and offers tailored to their preferences.
year
2018
rev ($mm)
$36.88
EBITDA ($mm)
($1.94)
EBIT ($mm)
($2.81)
Net Income ($mm)
Employees
210
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Ticker: TSXV:INX
 
 
 
 
 
 
 
 
Intouch Insight Inc.
Intouch Insight Inc.
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance.
year
2019
rev ($mm)
$13.75
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.52)
Net Income ($mm)
Employees
0
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Ticker: PGND
 
 
 
 
 
 
 
 
Press Ganey Associates, Inc.
Press Ganey Associates, Inc.
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement.
year
2016
rev ($mm)
$344.32
EBITDA ($mm)
$104.94
EBIT ($mm)
$60.70
Net Income ($mm)
$27.26
Employees
1058
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Ticker: WPP
 
 
 
 
 
 
 
 
WPP Group, plc
WPP Group, plc
WPP is the world leader in marketing communications services. They are made up of leading companies in: Advertising; Media Investment Management; Data Investment Management; Public Relations & Public Affairs; Branding & Identity; Healthcare Communications; and more.
year
2020
rev ($mm)
$17,321.00
EBITDA ($mm)
($2,085.99)
EBIT ($mm)
($2,449.42)
Net Income ($mm)
Employees
101000
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Ticker: BIT:SGC
 
 
 
 
 
 
 
 
SG Company S.p.A.
SG Company S.p.A.
SG Company is an Italian company that provides live and digital communication services through its subsidiaries. SG Company provides live and digital communication services for the B2B, B2C, and BTL markets. Their companies include Sinergie, Centoeventi, Special, Twico, Lievita, Core, and more.
year
2019
rev ($mm)
$39.89
EBITDA ($mm)
($2.23)
EBIT ($mm)
($2.33)
Net Income ($mm)
Employees
0
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