Like AVOKE

closed 6/1/2018 via GlobeNewswire

West Corporation, acquired AVOKE

See 2688 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired the assets of AVOKE from Raytheon Company. AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target parent: Raytheon Company
target: AVOKE
AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
price ($mm)
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closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Angel.com Incorporated

See 2648 Comparable Transactions
synopsis: MicroStrategy® Incorporated has sold its subsidiary, Angel.com Incorporated, a leading provider of cloud-based customer experience management (CEM) solutions for interactive voice response and contact centers, to Genesys Telecommunications Laboratories, Inc.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,200 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
 target parent: MicroStrategy Inc.
target: Angel.com Incorporated
Angel, a subsidiary of MicroStrategy Inc., is a leading provider of cloud-based Customer Experience solutions for Interactive Voice Response and Contact Centers. These solutions enable organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence applications in the cloud.
price ($mm)
$111
rev ($mm)
$29
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 5/8/2019 via Company Press Release

Marlin Equity Partners, acquired Puzzel

See 1474 Comparable Transactions
synopsis: Marlin Equity Partners has acquired Puzzel, a leading European provider of cloud-based contact center software solutions. Puzzel’s best-in-class, multi-tenant contact center as a service (CCaaS) platform allows clients worldwide to manage and optimize their customer interactions across voice, email, chat and social media channels.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
 target parent: Herkules Capital
target: Puzzel
Puzzel is a leading cloud-based contact center software provider and one of the first pioneers to develop a cloud-based contact center offering. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries.
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announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

See 1850 Comparable Transactions
synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$624.09)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
 target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
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announced 9/20/2018 via BusinessWire

Vonage Holdings Corporation, will acquire NewVoiceMedia

See 1479 Comparable Transactions
synopsis: Vonage Holdings Corp. has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service provider. NewVoiceMedia's technology enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
buyer: Vonage Holdings Corporation (VG:$1,112.46)
Vonage embraced technology to transform how companies communicate to create better business outcomes. Their unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. "
 target: NewVoiceMedia
NewVoiceMedia is a leading global provider of cloud contact center technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
price ($mm)
$350
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2018 via BusinessWire

ZephyrTel, acquired Volt Delta International GmbH

See 1475 Comparable Transactions
synopsis: ZephyrTel, a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry, is pleased to announce it has acquired VoltDelta. VoltDelta delivers cloud and premise-based, multichannel contact center solutions, intelligent automation and data-driven contact management to optimize the customer journey.
buyer parent: ESW Capital, LLC
buyer: ZephyrTel
ZephyrTel is a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry. ZephyrTel is building a world class Telco Practice, which provides a multi-solution and services proposition to the global Telco industry. "
 target parent: Skyview Capital LLC
target: Volt Delta International GmbH
VoltDelta delivers cloud and premise-based, multichannel contact centre solutions, intelligent automation and data-driven contact management to optimize the customer journey.
price ($mm)
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closed 7/20/2016 via Company Press Release

Virtual Hold Technology, LLC, acquired CallPromise, LLC

See 1412 Comparable Transactions
synopsis: To fuel callback services that scale to any contact service investment, Virtual Hold Technology (VHT) has acquired CallPromise, a multichannel, cloud-based, callback-platform provider. The CallPromise SaaS solution will become part of VHT Cloud, enabling rapid deployment of callback applications across channels.
buyer: Virtual Hold Technology, LLC
Virtual Hold Technology offers a suite of complementary, patented solutions that help organizations enhance the customer journey in order to achieve greater loyalty, efficiency and revenue. Their virtual queuing and customer engagement solutions are designed to empower customers, agents and brands. "
 target: CallPromise, LLC
CallPromise is a software-as-a-service offering singularly focused on multi-channel, cloud-based callback. They partner with high-service brands and help them engage customers with exceptional contact experiences. They are dedicated to reconnecting companies with their customers.
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closed 11/14/2016 via BusinessWire

NICE Systems Ltd, acquired inContact, Inc.

See 1427 Comparable Transactions
synopsis: NICE, a worldwide leading provider of enterprise software solutions, announced the acquisition of inContact, the leader in cloud contact center. This acquisition brings together two leaders, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization suite in the cloud.
buyer: NICE Systems Ltd (NICE:$1,486.10)
NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured/unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
 target: inContact, Inc. (SAAS:$233.04)
inContact is the cloud contact center software leader. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
price ($mm)[EV]
$867 [$864]
rev ($mm)
$233
EBITDA ($mm)
$2
EV / rev
3.8x
EV / EBITDA
583.6x
closed 1/6/2016 via PR Newswire

ShoreTel Inc., acquired Corvisa LLC

See 1590 Comparable Transactions
synopsis: ShoreTel, the leading provider of brilliantly simple hosted phone systems and unified communications (UC) solutions, announced it has completed its acquisition of Corvisa LLC, a provider of cloud-based communications solutions, from Novation Companies, Inc.
buyer: ShoreTel Inc. (SHOR:$360.44)
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. "
 target parent: Novation Companies, Inc.
target: Corvisa LLC
Corvisa provides businesses with a single source for cloud communications solutions. Corvisa combines powerful contact center software, business phone systems and connectivity services with the unmatched flexibility of our Summit development platform.
price ($mm)
$8.50
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 12/1/2015 via BusinessWire

Marlin Equity Partners, acquired LiveOps, Inc.

See 1419 Comparable Transactions
synopsis: Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, announced the completion of Marlin's acquisition of LiveOps Cloud Platform. LiveOps is the global leader in cloud contact center and customer service solutions.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $3 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
 target: LiveOps, Inc.
LiveOps is the global leader in cloud contact center and customer service solutions. LiveOps' award-winning platform has processed more than one billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents.
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closed 11/4/2015 via PR Newswire

West Corporation, acquired Magnetic North Software Ltd

See 2988 Comparable Transactions
synopsis: West Corporation has acquired Magnetic North, a provider of proprietary hosted customer contact center and unified communications solutions to enterprises. The technology that Magnetic North has developed will be used across West to provide clients with the capability to deliver seamless and contextual multi-channel consumer experiences.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
 target: Magnetic North Software Ltd
Magnetic North is a U.K.-based provider of proprietary hosted customer contact center and unified communications solutions to enterprises. It is leading the contact center in the cloud revolution by providing organizations of every size with a high-availability, secure, enterprise-class solution.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 9/8/2015 via PR Web

Contact Solutions, acquired NexxPhase

See 1419 Comparable Transactions
synopsis: Contact Solutions, a leading provider of cloud-based customer engagement solutions improved by business intelligence, announced it has acquired NexxPhase. NexxPhase is a cloud-based provider of virtual customer engagement solutions that rapidly integrate communication channels, customer interactions, and back-office systems.
buyer: Contact Solutions
Contact Solutions' cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. "
 target parent: NexxLinx Inc.
target: NexxPhase
NexxPhase helps companies shatter brick-walled customer channel siloes. Their cloud-based NexxPhase Customer Engagement Platform powers a SingleView™ of each customer across all interaction channels and is packaged with commercial-grade contact center services.
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closed 7/22/2014 via Company Press Release

Potomac Equity Partners, acquired Dial Connection

See 2194 Comparable Transactions
synopsis: Potomac Equity Partners, LLC announced the acquisition and recapitalization, in partnership with the company's management team, of DialConnection, LLC, a rapidly growing provider of cloud-based software-as-a-service and premise-based contact center solutions for enterprise clients.
buyer: Potomac Equity Partners
Potomac Equity Partners is a Washington, D.C.-based private equity investment firm focused on providing superior equity returns through the close partnership and collaboration with its portfolio company management team members. "
 target: Dial Connection
DialConnection is a leading provider of integrated contact center solutions via its cloud and premise platforms. Their proprietary real-time data management platform enables the company to deliver a fully automated and scalable solution to its diverse customer base within a variety of industries.
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closed 6/17/2013 via GlobeNewswire

Mitel Networks Corporation, acquired prairieFyre Software Inc.

See 1425 Comparable Transactions
synopsis: Mitel, a leading provider of cloud and premises-based unified communications software solutions, completed the acquisition of one of its key suppliers, prairieFyre Software Inc., a privately held global provider of contact center, business analytics, and workforce optimization software and services.
buyer: Mitel Networks Corporation (MITL:$1,059.10)
Mitel is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. "
 target: prairieFyre Software Inc.
prairieFyre Software Inc. develops .NET-based telecommunications products. It offers contact center solutions, such as Mitel IP-based and Microsoft Office communications server platforms.
price ($mm)[EV]
$24 [$20]
rev ($mm)
EBITDA ($mm)
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closed 3/18/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired UTOPY, Inc.

See 1426 Comparable Transactions
synopsis: Genesys, a leading provider of customer service and contact center solutions, announced it has acquired UTOPY. UTOPY delivers workforce optimization solutions, including industry-leading speech and text analytics and innovative voice of the customer applications.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
 target: UTOPY, Inc.
UTOPY provides award-winning Voice of the Customer and Contact Center Workforce Optimization solutions powered by Customer Interaction Analytics. UTOPY analyzes customer interactions over multiple channels, including: telephone; email; chat; and social media.
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closed 11/8/2012 via Market Wire

Novation Companies, Inc., acquired IVR Central

See 1527 Comparable Transactions
synopsis: Novation Companies, Inc., announced a majority acquisition of cloud-based business communications company IVR Central, LLC. The name was changed to CorvisaCloud LLC and products will be delivered under the CorvisaCloud brand. CorvisaCloud provides a complete suite of customizable call center and small business voice communications solutions.
buyer: Novation Companies, Inc. (OTCPK:NOVC:$5.18)
Novation Companies, Inc. owns and operates early-stage businesses in the technology-enabled services industry. Novation currently owns majority interests in StreetLinks LLC, Advent Financial Services LLC and Mango Moving LLC. "
 target: IVR Central
IVR Central is a call center communications technology company that provides a suite of cloud-based business solutions, including interactive voice response, automated call distribution, automated dialing and secure call recording.
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announced 11/7/2012 via PR Newswire

LivePerson, Inc., will acquire Engage, Ltd.

See 1474 Comparable Transactions
synopsis: LivePerson, Inc., a leading provider of real-time engagement solutions, announced that it has signed a definitive agreement to acquire ENGAGE Pty Ltd., an Australian provider of cloud-based customer contact solutions.
buyer: LivePerson, Inc. (LPSN:$233.78)
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. "
 target: Engage, Ltd.
ENGAGE is a customer contact solutions business, supporting the sales and service strategy of enterprise level companies to meet changing consumer needs and expectations. It provides cloud-based services that support customer contact solutions, allowing businesses to connect in multiple channels.
price ($mm)
$8.85
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/11/2012 via Market Wire

Noble Systems Corporation, acquired Telstar Hosted Services

See 1468 Comparable Transactions
synopsis: Noble Systems Corporation, a global leader in unified contact center technology solutions, announced the acquisition of assets from TelStar Hosted Services, Inc, a CaaS contact center technology multi-vendor provider offering blended services, predictive dialer capabilities, automated voice messaging and more.
buyer: Noble Systems Corporation
Noble Systems Corp is a global leader in unified contact centre technology solutions. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platform for inbound/outbound/blended communications. "
 target parent: Williams & Gallagher
target: Telstar Hosted Services
TelStar Hosted Services Inc. is the only multi-vendor hosted call center solutions provider, offering a full product line of best-of-breed call center software solutions as a service to their clients.
price ($mm)
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closed 12/20/2011 via BusinessWire

LiveOps, Inc., acquired Datasquirt Limited

See 1463 Comparable Transactions
synopsis: Cloud contact center provider LiveOps, Inc. announced that it has successfully acquired all of the assets of New Zealand-based Datasquirt Limited. Datasquirt™ makes it easy for corporate call centres to communicate with customers and field staff through supply of its CONTACT™ software.
buyer: LiveOps, Inc.
LiveOps is the only contact center leader focused on providing the full platform, applications, and talent in the cloud. With access to a contact center workforce of 20,000 agents, LiveOps supports a wide range of industries including financial, health, insurance, retail, and professional services. "
 target: Datasquirt Limited (AU:DSQ:$2.31)
Datasquirt™ makes it easy for corporate call centres to communicate with customers and field staff, improving business efficiency and service delivery. Datasquirt does this through supply of CONTACT™, a leading business optimisation solution.
price ($mm)[EV]
$13 [$12]
rev ($mm)
$3
EBITDA ($mm)
EV / rev
4.3x
EV / EBITDA
closed 7/22/2010 via BusinessWire

West Interactive, acquired TuVox Incorporated

See 1468 Comparable Transactions
synopsis: West Interactive, a leading provider of hosted and managed automated customer contact solutions, announced it has acquired TuVox, a premier provider of on-demand speech and Interactive Voice Response (IVR) applications.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Interactive
West Interactive is a leading provider of hosted and managed automated customer contact solutions. West Interactive helps clients connect with their customers more effectively, deliver superior service and maximize the value of every customer interaction. "
 target parent: NetByTel, Inc.
target: TuVox Incorporated
TuVox provides mission critical Interactive Voice Response (IVR) hosting and managed services to companies who envision voice automation as a strategic part of their customer experience.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
Pages:  
closed 6/1/2018 via GlobeNewswire

West Corporation, acquired AVOKE

See 2688 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired the assets of AVOKE from Raytheon Company. AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target parent: Raytheon Company
target: AVOKE
AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/15/2019 via GlobeNewswire

West Corporation, acquired Notified

See 2459 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired NSO Group AB, d.b.a. Notified, a Swedish-based provider of a complete suite of cloud media monitoring and measurement tools.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target: Notified
Notified was formed to create a radically different social listening platform. Notified was founded based on the belief that businesses need smarter software that helps marketers get better insights from social data to better prove the value of marketing in social media.
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closed 10/3/2018 via GlobeNewswire

West Corporation, acquired Ambassador

See 1355 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired ZFERRAL, d.b.a. Ambassador, a cloud-based relationship marketing platform. Ambassador empowers marketers to increase customers, referrals and revenue by leveraging the power of word-of-mouth.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target parent: Ludlow Ventures LLC
target: Ambassador
Ambassador empowers marketers to increase customers, referrals and revenue by leveraging the power of word-of-mouth. Their marketer-friendly software simplifies referral marketing, automating the process of enrolling, tracking, rewarding and managing customers, affiliates, influencers and partners.
price ($mm)
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closed 10/1/2018 via GlobeNewswire

West Corporation, acquired INXPO, Inc.

See 1542 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, has completed the acquisition of INXPO, a provider of feature-rich webcasting and online events for the enterprise. INXPO specializes in delivering interactive webcasts and online events to global audiences of any size to any device.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target: INXPO, Inc.
INXPO is a provider of feature-rich webcasting and online events for the enterprise. Their video platform is built upon a secure, reliable and scalable foundation that has powered thousands of digital events and touched millions of users.
price ($mm)
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closed 6/29/2018 via Company Press Release

West Corporation, acquired FlowRoute

See 467 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired Seattle-based Flowroute, a leading software-centric service provider that supplies communication services and technology for cloud-based products.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target: FlowRoute
Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based platforms. By providing businesses programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to market.
price ($mm)
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closed 6/1/2018 via GlobeNewswire

West Corporation, acquired AVOKE

See 2688 Comparable Transactions
synopsis: West Corporation, a global leader in technology-enabled services, announced it has acquired the assets of AVOKE from Raytheon Company. AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 target parent: Raytheon Company
target: AVOKE
AVOKE enables complete visibility into a customer call from the first ring to call completion – across all interactive voice response (“IVR”) systems and transfers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/16/2018 via GlobeNewswire

West Corporation, purchased Public Relations Solutions & Digital Media Services from Nasdaq, Inc.

See 73 Comparable Transactions
synopsis: West Corporation has acquired the Public Relations Solutions and Digital Media Services from Nasdaq. The solutions and services consist of a portfolio of communication tools, media intelligence and multimedia services. The products and services include GlobeNewswire, webhosting, webcasting, media intelligence and an influencers database.
buyer parent: Apollo Global Management
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global leader in technology-enabled communication services that connect people and businesses around the world, helping its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions. "
 seller: Nasdaq, Inc. (NasdaqGS:NDAQ:$4,199.00)
The Public Relations Solutions and Digital Media Services is a comprehensive portfolio of communication tools, media intelligence and multimedia services for organizations. Nasdaq is a global provider of trading, clearing, exchange technology, listing, information and public company services.
price ($mm)
$335
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/2/2018 via GlobeNewswire

West Corporation, acquired PhoneTree

See 513 Comparable Transactions
synopsis: West Corporation, a leading global provider of technology-driven communication services, announced it has acquired the assets of PhoneTree, a provider of automated appointment reminder services and patient communication software to physician practices, enterprise healthcare organizations and other niche vertical markets.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services and safety services. "
 target: PhoneTree
PhoneTree is a provider of automated appointment reminder services and patient communication software to physician practices, enterprise healthcare organizations and other niche vertical markets. PhoneTree was founded in 1989 and has grown to serve thousands of customers.
price ($mm)
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closed 11/8/2017 via GlobeNewswire

West Corporation, acquired ECaTS

See 18 Comparable Transactions
synopsis: West Corporation has acquired ECaTS, a division of DirectApps, Inc. ECaTS provides 911 SaaS-based network traffic monitoring and call reporting solutions for local and statewide agencies. They offer a platform that reports on all aspects of Public Safety Answering Point operations, providing a complete management information system.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services and safety services. "
 target parent: Direct Technology
target: ECaTS
ECaTS provides unified 911 SaaS-based network traffic monitoring and call reporting solutions for local and statewide agencies. They offer a platform that reports on all aspects of Public Safety Answering Point operations, providing a complete management information system for public safety clients.
price ($mm)
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closed 5/2/2017 via BNC Analysis

West Corporation, acquired CallPointe

See 42 Comparable Transactions
synopsis: West Corporation, a global provider of communication and network infrastructure services, has acquired Callpointe.com, Inc., a provider of automated appointment messaging services for healthcare providers.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services & more."
 target: CallPointe
Callpointe is a customer-centric company that delivers common sense solutions; high-quality, custom patient communications for healthcare providers. Practice managers and healthcare organizations turn to Callpointe when they are committed to patient outreach.
price ($mm)
$26
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/7/2017 via GlobeNewswire

West Unified Communications Services, purchased Cloud Collaboration Practice & Assets from Vocus Group Ltd

See 4309 Comparable Transactions
synopsis: West Corporation, a global provider of communication and network infrastructure services, announced it has completed the acquisition of the cloud collaboration practice and assets from Vocus Group in Australia. The acquired business assets and operations will be integrated into West's Unified Communications Services reportable segment.
buyer parent: West Corporation
buyer: West Unified Communications Services
West Unified Communications Services (formerly InterCall), a subsidiary of West Corporation, is the largest service provider specializing in collaboration and conference communications. They help companies be more productive by providing advanced audio, event, Web and video conferencing solutions. "
 seller: Vocus Group Ltd (ASX:VOC:$1,172.06)
Vocus Group's Cloud Collaboration Practice and Assets provides Cisco’s hosted Unified Communications stack in the Asia-Pacific region. Their facilities in Perth and Melbourne, Australia operates with a fully-dedicated and experienced personnel driving business development & support of clients.
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closed 12/12/2016 via GlobeNewswire

West Corporation, acquired 911 ETC

See 1 Comparable Transactions
synopsis: West Corporation, a global provider of communication and network infrastructure services, announced it has acquired 911 ETC, Inc., a leading provider of E9-1-1 services for the enterprise. 911 ETC serves thousands of client sites, helping first responders pinpoint a caller’s location within a facility and organizations meet E9-1-1 regulations.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
 target: 911 ETC
911 ETC is the industry leader in the world of enhanced 911. A fully automated hosted, or SaaS solution enables 911 ETC to interface with virtually any administration platform in existence, providing a cost-effective and simple-to-implement plan and ongoing database management for the enterprise.
price ($mm)
$10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/14/2016 via Company Press Release

West Corporation, acquired SynreVoice Technologies Inc.

See 56 Comparable Transactions
synopsis: West Corporation announced the acquisition of substantially all of the assets of Synrevoice Technologies, Inc., a leading provider of messaging and notification services to the K-12 education and commercial markets. Synrevoice, based in Markham, Ontario, has grown to serve thousands of school clients throughout the U.S. and Canada.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
 target: SynreVoice Technologies Inc.
Synrevoice provides a notification and communication SaaS platform used by K-12 educators. Their leading product, SchoolConnects, enables the delivery of daily attendance, special announcements, and school-wide messages to parents, staff, and school groups within schools and school districts.
price ($mm)
$9.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/4/2015 via BNC Analysis

West Corporation, acquired ClientTell Inc.

See 798 Comparable Transactions
synopsis: West Corporation, the Omaha-based U.S. leader in telephone conference calls, announced that it has completed the acquisition of ClientTell Inc., a provider of automated notifications and lab reporting services to the health care industry. ClientTell will become part of West Corporation's interactive services line of business.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
 target: ClientTell Inc.
ClientTell is a leading provider of automated appointment reminders and patient notification solutions. Founded in 1999, ClientTell has grown to become one of the largest providers of automated notification and lab reporting services in the healthcare industry.
price ($mm)
$38
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/4/2015 via PR Newswire

West Corporation, acquired Magnetic North Software Ltd

See 2988 Comparable Transactions
synopsis: West Corporation has acquired Magnetic North, a provider of proprietary hosted customer contact center and unified communications solutions to enterprises. The technology that Magnetic North has developed will be used across West to provide clients with the capability to deliver seamless and contextual multi-channel consumer experiences.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
 target: Magnetic North Software Ltd
Magnetic North is a U.K.-based provider of proprietary hosted customer contact center and unified communications solutions to enterprises. It is leading the contact center in the cloud revolution by providing organizations of every size with a high-availability, secure, enterprise-class solution.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/2/2015 via GlobeNewswire

SchoolMessenger, acquired SharpSchool, Inc.

See 480 Comparable Transactions
synopsis: SchoolMessenger has completed the acquisition of substantially all of the assets of Intrafinity, Inc., doing business as SharpSchool, a leading provider of website and content management system (CMS) software-as-a-service solutions for the K-12 education market.
buyer parent: West Corporation
buyer: SchoolMessenger
Reliance Communications, through its SchoolMessenger brand, is a provider of on-demand notification solutions for the education market. The company is counted on by school districts and other institutions to keep parents, staff and students informed in both emergency and non-emergency situations. "
 target: SharpSchool, Inc.
SharpSchool is a provider of educational technology solutions for schools and school districts. SharpSchool specializes in communication and learning platforms which have been built to enable community engagement and communication by digitally connecting teachers, students, parents and staff.
price ($mm)
$19
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/3/2014 via GlobeNewswire

West Corporation, acquired GroupCast, LLC

See 56 Comparable Transactions
synopsis: West Corporation Acquired GroupCast, LLC, a provider of alert and notification services for corporations, government entities and K-12 school districts. GroupCast operates a proprietary and patented call processing network, backed by world-class customer training and support.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. "
 target: GroupCast, LLC
GroupCast delivers mass notification and custom interactive voice response solutions under a SaaS business model. Their customers enjoy high speed voice, email and SMS messaging technology, massive capacity, robust reporting, and quick speed to market, all under a low-cost, high-service environment.
price ($mm)
$14
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/16/2014 via GlobeNewswire

West Corporation, will acquire Health Advocate, Inc

See 14 Comparable Transactions
synopsis: West Corporation, a leading provider of technology-driven communication services, announced it has entered into an agreement to acquire Health AdvocateTM, Inc., the nation's leading independent provider of healthcare advocacy services.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. "
 target: Health Advocate, Inc
Health Advocate, Inc. offers healthcare advocacy and assistance services. The company provides claims denials, healthcare bills, payment arrangements, and physicians, hospitals, and healthcare provider advisory and consulting services.
price ($mm)
$265
rev ($mm)
$86
EBITDA ($mm)
EV / rev
3.1x
EV / EBITDA
announced 4/14/2014 via GlobeNewswire

West Corporation, will acquire SchoolMessenger

See 5 Comparable Transactions
synopsis: West Corporation, a leading provider of technology-driven communication services, announced it has entered into an agreement to acquire Reliance Holding, Inc. d/b/a SchoolMessenger, a leading provider of notification and mobile communication solutions for the K-12 education market.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. "
 target parent: Chicago Growth Partners
target: SchoolMessenger
Reliance Communications, through its SchoolMessenger brand, is a provider of on-demand notification solutions for the education market. The company is counted on by school districts and other institutions to keep parents, staff and students informed in both emergency and non-emergency situations.
price ($mm)
$77
rev ($mm)
$27
EBITDA ($mm)
EV / rev
2.8x
EV / EBITDA
closed 6/6/2011 via BusinessWire

West Corporation, acquired Smoothstone IP Communications, Inc.

See 1336 Comparable Transactions
synopsis: West Corporation, a leading provider of technology-driven, voice and data solutions, announced the completion of its acquisition of Smoothstone IP Communications, a leading provider of cloud-based communications solutions for the enterprise, adding to its market-leading unified communications portfolio.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. "
 target: Smoothstone IP Communications, Inc.
Smoothstone IP Communications is the leading provider of cloud based communications for the enterprise - including MPLS-based application network management, enterprise voice, unified threat management, and advanced contact center solutions, unified messaging and collaboration tools.
price ($mm)
$121
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/2/2011 via BusinessWire

West Corporation, acquired Twenty First Century Communications, Inc.

See 197 Comparable Transactions
synopsis: West Corporation, a leading provider of technology-driven, voice and data solutions, has announced it has acquired Twenty First Century Communications, Inc., a provider of automated alerts and notification solutions to the electric utilities industry, government, public safety and corporate markets.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. "
 target: Twenty First Century Communications, Inc.
Public and private organizations use Twenty First Century Communications' notification and call-handling solutions to relieve their call center, respond to a crisis, protect people, mobilize first responders, and much more.
price ($mm)
$41
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
Pages:  
closed 5/12/2014 via PR Newswire

Dimension Data Holdings plc, acquired Teliris

See 48 Comparable Transactions
synopsis: In a move to expand its Managed Services for Visual Communications (MSVC) operations, Dimension Data announced that it has acquired 100% of Teliris, a privately-owned cloud video managed services business with offices in London, Connecticut and New York, for an undisclosed sum.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Dimension Data Holdings plc
Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. "
 target: Teliris
Teliris is one of the first industry pioneers to deliver cloud-based managed telepresence services, and provides immersive telepresence and videoconferencing services via its own proprietary platform, Lentaris. Peak 10 provides reliable IT infrastructure solutions to companies with a range of needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2016 via Market Wire

GreatCall, Inc, acquired Healthsense, Inc.

See 183 Comparable Transactions
synopsis: GreatCall Inc., the leader in connected health for active aging, has acquired Healthsense, the leading provider of passive remote monitoring services for the senior care continuum. Healthsense helps senior care providers reduce costs, increase independence, and enhance caregiver and senior experiences.
buyer: GreatCall, Inc
GreatCall is the leader in connected health for active aging. With health and safety solutions for older adults and their family caregivers, GreatCall’s innovative suite of easy-to-use mobile products and award-winning approach to customer care helps aging consumers live more independent lives. "
 target: Healthsense, Inc.
Healthsense, the fastest growing provider of aging services technology, provides technology-enabled care solutions for the entire senior care continuum. Healthsense offers a full range of remote monitoring, emergency response, and wellness management solutions to senior care providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/16/2019 via BNC Analysis

Arrow Business Communications Limited, acquired Abica

See 4271 Comparable Transactions
synopsis: Arrow Business Communications has acquired Abica and its subsidiary PCR IT to extend its telecoms and IT services offering. The acquired firms have offices in Glasgow, further expanding Arrow’s presence in Scotland.
buyer: Arrow Business Communications Limited
Based In the UK, Arrow specializes in telephony, data, IT and energy solutions for businesses. It offers a diverse product range including hosted telephony and mobiles through to mobile device management, telephone systems, IT services, voice and data connectivity. "
 target: Abica
UK-based Abica have a range of innovative business broadband, mobile & telecoms products to suit businesses of all sizes. They offer solutions around connectivity, mobility, IoT and unified communications for both private and public sector organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/27/2012 via PR Newswire

Strategic Products and Services (SPS), acquired Jones Communications

See 53 Comparable Transactions
synopsis: Strategic Products and Services announced the acquisition of Texas-based Jones Communications. Jones Communications specializes in unified communications, data applications, wireless solutions, cabling and infrastructure.
buyer: Strategic Products and Services (SPS)
Strategic Products and Services (SPS) has helped companies across the globe boost revenues, overcome business obstacles and gain an edge on the competition. SPS designs, implements and supports technology solutions to help customers be more efficient and competitive in their markets. "
 target: Jones Communications
Jones Communications specializes in unified communications, data applications, wireless solutions, cabling and infrastructure. Jones' experience, knowledge base, certifications and resources make them well positioned to support Nortel clients through strategic consulting and maintenance services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/28/2011 via BNC Analysis

Complete Telecom, acquired Intellicom Ireland

See 159 Comparable Transactions
synopsis: Complete Telecom has acquired Intellicom Ireland. Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
buyer: Complete Telecom
Complete Telecom is one of Ireland’s leading enterprise providers of managed network and telecoms services. Its all-fibre next generation network and extensive experience of converged network infrastructure means it can deliver fully integrated connectivity. "
 target: Intellicom Ireland
Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/1/2012 via BusinessWire

Global Telecom & Technology, Inc., acquired nLayer Communications, Inc.

See 53 Comparable Transactions
synopsis: Global Telecom & Technology, Inc. announced the acquisition of privately-held, Chicago-based nLayer Communications, Inc. nLayer Communications is a leading provider of wholesale IP Transit, Data Transport, and Managed Networking Services in major markets throughout North America and Europe.
buyer: Global Telecom & Technology, Inc. (GTT:$1,680.30)
Global Telecom & Technology, Inc. (GTT) is a global network operator delivering managed data services to large enterprise, government and carrier customers in over 80 countries worldwide. GTT provides customers with innovative connectivity solutions by utilizing the company's own network assets. "
 target: nLayer Communications, Inc.
nLayer Communications, Inc. is a leading provider of wholesale IP Transit, Data Transport, and Managed Networking Services in major markets throughout North America and Europe. nLayer sets the new standard for affordable, high quality Internet services.
price ($mm)
$12
rev ($mm)
$15
EBITDA ($mm)
EV / rev
1.2x
EV / EBITDA
announced 3/8/2012 via BNC Analysis

Utility Telephone, will acquire Creative Interconnect Communications, LLC

See 54 Comparable Transactions
synopsis: Utility Telephone, Inc, the premier integrated provider of business telecommunications in California and Northern Nevada, announced a definitive agreement to acquire the customer base and network assets of San Carlos-based Metro Ethernet and Hosted VoIP provider Creative Interconnect Communications, LLC.
buyer: Utility Telephone
Founded in 1996 and headquartered in Stockton, CA, Utility Telephone provides business-to-business telephone and internet services focusing on competitive pricing, comprehensive product lines and long-term customer relationships. "
 target: Creative Interconnect Communications, LLC
Creative Interconnect Communications is a full service VoIP provider in the San Francisco Bay area. They offer Metro Ethernet and Hosted VoIP services across the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/7/2012 via BusinessWire

Avtex Solutions, LLC, purchased Contact Center and VoIP Division from Sage Innovations, LLC

See 709 Comparable Transactions
synopsis: Avtex, a provider of integrated, interaction solutions, announced the completion of the acquisition of the Contact Center and VoIP division of Sage Innovations, a respected technology solutions provider and Interactive Intelligence reseller based in Chesterfield, MO.
buyer parent: Pohlad Family Companies
buyer: Avtex Solutions, LLC
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers. "
 seller: Sage Innovations, LLC
Based in Chesterfield, MO, Sage Innovations is a technology solutions provider focusing on Contact Center, VoIP, Virtualization, Storage and Infrastructure.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/16/2012 via Market Wire

United Network Services, Inc., acquired IPNetZone Communications, Inc.

See 54 Comparable Transactions
synopsis: UNSi has announced the acquisition of IPNetZone Communications, a privately-held global network provider based in New York providing Internet, multiprotocol label switching, VPLS, managed network and monitoring solutions to enterprise and carrier clients internationally.
buyer: United Network Services, Inc.
United Network Services (UNSi) is a leading provider of managed services for voice and data networks. UNSi provides a complete managed solution for IT professionals (CIO, IT Directors) so they can more efficiently manage the critical IT infrastructure of their business. "
 target: IPNetZone Communications, Inc.
IPNetZone Communications, Inc. is a rapidly growing, privately-held global network provider based in New York providing Internet, multiprotocol label switching, VPLS, managed network and monitoring solutions to enterprise and carrier clients internationally.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/26/2012 via BusinessWire

ShoreTel Inc., acquired M5 Networks

See 54 Comparable Transactions
synopsis: ShoreTel, the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC) and contact center capabilities, announced it has completed its acquisition of M5 Networks. ShoreTel adds M5’s hosted Unified Communications to its portfolio.
buyer: ShoreTel Inc. (SHOR:$360.44)
ShoreTel, Inc. is the provider of brilliantly simple Unified Communication (UC) solutions based on its IP business phone system. With its UC solution, enterprises trade complexity for plug-and-play simplicity in integrated voice, video, data, and mobile communication. "
 target: M5 Networks
M5 Networks, the market leader in managed, hosted Voice-over-IP (VoIP), allows companies to work the way they want to, while connecting them to their customers, their applications and their businesses.
price ($mm)
$124
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/16/2012 via BusinessWire

j2 Global Communications, Inc., acquired Zimo Communications Ltd.

See 54 Comparable Transactions
synopsis: j2 Global, Inc., the provider of cloud services for business, announced that it has acquired Zimo Communications Ltd., the UK-based provider of Numberstore™ cloud voice services. From 0800 freephone to premium rate numbers, Numberstore offers a range of call tariffs and service plans for every organisation, regardless of size.
buyer: j2 Global Communications, Inc. (JCOM:$1,261.11)
Founded in 1995, j2 Global Communications, Inc. provides outsourced, value-added messaging and communications services to individuals and businesses around the world. j2 Global’s network spans more than 4,600 cities in 49 countries on six continents. "
 target: Zimo Communications Ltd.
Zimo Communications Ltd., based in the UK, is a leading telecoms innovator. Zimo is best known for its popular Numberstore site which provides non-geographic numbers and powerful online call management tools.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/10/2008 via Company Press Release

BT Group plc, will acquire Wire One Technologies, Inc.

See 54 Comparable Transactions
synopsis: BT has agreed to acquire Wire One Holdings Inc. (“Wire One”), one of the leading providers of videoconferencing solutions in the United States. It is intended that Wire One will form the core of BT Conferencing’s video services unit.
buyer: BT Group plc (BT:$18,897.00)
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. "
 target parent: The Gores Group, LLC
target: Wire One Technologies, Inc.
Wire One Communications, with over 20 years of conferencing support expertise, is one of the recognized leaders in providing easy to use, reliable, and cost effective video communication solutions to customers.
price ($mm)
rev ($mm)
$140
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 3/6/2019 via Company Press Release

Commify, acquired TextAnywhere

See 45 Comparable Transactions
synopsis: Commify, the company behind a global portfolio of business messaging brands, has announced the acquisition of TextAnywhere from Stericycle Inc. TextAnywhere is a text/SMS messaging service provider in the UK. They provide and develop ever-improving and wide ranging text-messaging solutions to businesses.
buyer: Commify
UK's Commify is the team behind a global portfolio of business messaging brands. Commify provides SMS, voice, web, IP/OTT, email and intelligent multichannel messaging services both on a self-serve basis (through an online platform or API), and as a tailored solution to more complex needs. "
 target parent: Stericycle, Inc.
target: TextAnywhere
TextAnywhere is a text/SMS messaging service provider in the UK. They provide and develop ever-improving and wide ranging text-messaging solutions to businesses.
price ($mm)
rev ($mm)
$16
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/28/2018 via BNC Analysis

LINK Mobility AS, acquired HSL Mobile

See 47 Comparable Transactions
synopsis: LINK Mobility Group AS, Norway's leading and fastest growing provider of B2C mobile messaging and mobile services, has acquired HSL Mobile, a reputable and highly reliable mobile messaging provider for organizations in the UK, with its own carrier connected SMSC.
buyer parent: ABRY Partners, LLC
buyer: LINK Mobility AS (OB:LINK:$163.74)
Headquartered in Norway, LINK Mobility Group AS is Europe’s leading provider within mobile communications, specializing in messaging, digital services and data intelligence. The Group offers a wide range of innovative and scalable solutions across industries and sectors. "
 target: HSL Mobile
HSL Mobile is known as a reputable and highly reliable mobile messaging provider for organizations in the UK, with its own carrier connected SMSC. The HSL SMS gateway provides reliable and fast business SMS services that enable organizations to send and receive SMS messages.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/17/2018 via BNC Analysis

Artilium Plc, acquired interactive digital media GmbH

See 47 Comparable Transactions
synopsis: Belgian telecoms service provider Artilium announced it has acquired Interactive Digital Media (IDM), a Germany-based provider of cloud communications services. IDM provides highly reliable and cost efficient cloud communication services on a global scale to mobile operators, mobile service providers and businesses across all industries.
buyer: Artilium Plc (AIM:ARTA:$12.84)
Artilium is a leading Mobile Virtual Network Enabler (MVNE) through its own state of the art Cloud platform. They provide a fully branded mobile offering complete with sim cards and a control panel. "
 target: interactive digital media GmbH
Interactive Digital Media GmbH (IDM) specializes in worldwide SMS transmission, mobile and telecommunication services. IDM provides highly reliable and cost efficient cloud communication services on a global scale to mobile operators, mobile service providers and businesses across all industries.
price ($mm)
$4.25
rev ($mm)
$6
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
announced 12/27/2017 via Company Press Release

LINK Mobility AS, will acquire Simple SMS Group

See 43 Comparable Transactions
synopsis: LINK Mobility Group, a provider of B2C mobile messaging and services, has entered into a definitive agreement for the acquisition of the Austrian mobile messaging companies Simple SMS GmbH and Simple SMS Wholesale GmbH (together Simple SMS Group). Simple SMS Group offers secure SMS messaging whether online, via email or http, XML or smtp interface.
buyer: LINK Mobility AS (OB:LINK:$163.74)
LINK Mobility Group is one of Europe’s leading providers within mobile communications, specialized in mobile messaging services, mobile solutions and mobile data intelligence. The Group offers a wide range of scalable services and solutions across industries and sectors. "
 target: Simple SMS Group
Based in Austria, Simple SMS Group is a specialist in web based platform & services for a huge range of professional mobile messaging for business customers. Simple SMS offers simple, fast and secure SMS messaging solutions for their users, whether online, via email or http, XML or smtp interface.
price ($mm)
$2.37
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
1.0x
EV / EBITDA
6.3x
announced 12/13/2017 via BNC Analysis

MessageMedia, will acquire MessageNet Pty Ltd.

See 47 Comparable Transactions
synopsis: Salmat announced that it has entered into an agreement to sell MessageNet, the Salmat Group's SMS business, to MessageMedia. As a market leader for trusted & reliable Enterprise SMS Communications since 1995, MessageNet provides cost effective, business critical, mobile messaging solutions to organizations across all industries and sectors.
buyer: MessageMedia
MessageMedia is Australia's largest business mobile messaging service provider. Through its reliable and innovative IT solutions and award-winning customer service, MessageMedia helps businesses of all sizes deliver business efficiencies, improve customer engagement and increase revenue. "
 target parent: Salmat Ltd.
target: MessageNet Pty Ltd.
MessageNet has been a market leader for trusted & reliable Enterprise SMS Communications since 1995. Organizations across all industries and sectors rely on MessageNet to provide cost effective, business critical, mobile messaging solutions.
price ($mm)
$11
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/13/2017 via Company Press Release

LINK Mobility AS, will purchase Horisen Messaging from Horisen AG

See 47 Comparable Transactions
synopsis: LINK Mobility Group ASA, a provider of B2C mobile messaging and mobile services in Europe, will acquire Horisen Messaging from Horisen AG, a software company that develops products for telecom and marketing services. Horisen Messaging is one of the leading mobile messaging providers in Switzerland that provides services to more than 175 countries.
buyer: LINK Mobility AS (OB:LINK:$163.74)
LINK Mobility Group is the largest provider of mobile solutions for businesses in the Nordic market. They provide services for SMS gateway solutions , Mobile Payment, mobile communication, CRM database, lookup and more. "
 seller: Horisen AG
Horisen Messaging is one of the leading mobile messaging providers in Switzerland with a strong footprint delivering services to more than 175 countries globally. Horisen Messaging is a part of Horisen, a software company specialized in developing products for telecom and marketing services.
price ($mm)
$11
rev ($mm)
EBITDA ($mm)
$2
EV / rev
EV / EBITDA
5.0x
closed 6/19/2017 via BNC Analysis

HgCapital, acquired Esendex Limited

See 47 Comparable Transactions
synopsis: HgCapital has acquired Nottingham-based messaging services business Esendex from Darwin Private Equity. Esendex is the leading provider of business SMS services. It has been at the forefront of business messaging since 2001, helping companies harness the power of text messaging to increase sales, improve service, and communicate in a crisis.
buyer: HgCapital
HgCapital is a sector expert private equity investor, supporting management teams to grow industry champions. They invest in expanding segments of the TMT, Services and Industrials sectors across Western Europe. HgCapital manages close to £9 billion for leading institutional and private investors. "
 target parent: Darwin Private Equity LLP
target: Esendex Limited
Esendex is the leading provider of business SMS services. It has been at the forefront of business messaging since 2001, helping companies harness the power of text messaging to increase sales, improve customer service, communicate in a crisis and reduce operating costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/12/2017 via PR Newswire

PGi, will acquire ReadyTalk

See 47 Comparable Transactions
synopsis: PGi, the world's largest dedicated provider of collaboration software and services, announced that it has entered into a definitive agreement to acquire Denver-based ReadyTalk, a leading provider of cloud communications services, including audio, web and video conferencing, and self-service and managed webinar solutions.
buyer parent: Siris Capital Group
buyer: PGi (PGI:$562.53)
PGi is the world's largest pure-play provider of collaboration software and services. PGi's unified collaboration platform empowers business users and teams to connect, share ideas and manage projects with the simplicity and everywhere-access of the latest cloud technologies. "
 target: ReadyTalk
ReadyTalk delivers cloud communication services, including audio, video, web and voice conferencing as well as webinars, that inspire collaboration and improve communication for today's digital and mobile workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
Pages:  

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LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
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Ticker: ADAT
 
 
 
 
 
 
 
 
AuthentiDate Holding Corp
AuthentiDate Holding Corp
Authentidate® is a worldwide provider of secure workflow management software and web-based services. The company's automated and trusted workflow solutions enable enterprises and office professionals to employ rules-based electronic forms and web and fax based communication capabilities.
year
2011
rev ($mm)
$2.80
EBITDA ($mm)
($16.56)
EBIT ($mm)
($18.07)
Net Income ($mm)
Employees
37
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Ticker: AIM:GBO
 
 
 
 
 
 
 
 
Globo Plc
The Globo Group has established itself as one of the market leaders in the Greek ICT market. It provides e-business and telecom software products and related services to the private and governmental sectors in Greece as well as developing and operating broadband wired and wireless networks.
year
2013
rev ($mm)
$97.49
EBITDA ($mm)
$43.39
EBIT ($mm)
$35.60
Net Income ($mm)
$34.53
Employees
165
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Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
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Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
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Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
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Ticker: BLIN
 
 
 
 
 
 
 
 
Bridgeline Digital, Inc.
Bridgeline Digital, Inc.
Bridgeline Digital is developer of the award-winning iAPPS Web Engagement Platform and related interactive solutions. The iAPPS platform integrates Web Content Management, eCommerce, eMarketing, and web Analytics capabilities within the heart of mission critical websites or eCommerce web stores.
year
2018
rev ($mm)
$11.97
EBITDA ($mm)
($2.29)
EBIT ($mm)
($2.60)
Net Income ($mm)
Employees
55
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Ticker: AIM:VNET
 
 
 
 
 
 
 
 
Vianet Group plc
Vianet Group plc
Vianet Group is a leading provider of actionable management information and business insight created through combining data from their smart Internet of Things ('IOT') solutions and external information sources.
year
2017
rev ($mm)
$18.85
EBITDA ($mm)
$3.66
EBIT ($mm)
$3.19
Net Income ($mm)
$1.49
Employees
159
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Ticker: AIM:APPS
 
 
 
 
 
 
 
 
AppScatter
AppScatter
Based in the UK, AppScatter is a B2B SaaS platform that distributes, manages and monitors mobile apps across multiple app stores worldwide. Its centralized distribution and management platform integrates with the world’s top app stores serving thousands of app developers.
year
2018
rev ($mm)
$2.57
EBITDA ($mm)
EBIT ($mm)
($9.69)
Net Income ($mm)
Employees
30
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Ticker: ACTA
 
 
 
 
 
 
 
 
Actua Corporation
Actua Corporation
Actua Corporation, the multi-vertical cloud company, brings the power of the cloud to vertical markets and processes. Actua is pioneering the second wave of the SaaS revolution – the vertical wave – by growing cloud businesses that are transforming their markets.
year
2017
rev ($mm)
$118.96
EBITDA ($mm)
($22.10)
EBIT ($mm)
($39.53)
Net Income ($mm)
$80.62
Employees
682
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Ticker: JSE:MTN
 
 
 
 
 
 
 
 
MTN Group
MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. They offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services.
year
2018
rev ($mm)
$9,278.65
EBITDA ($mm)
$3,431.93
EBIT ($mm)
$1,956.24
Net Income ($mm)
$236.62
Employees
17054
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Ticker: LVLT
 
 
 
 
 
 
 
 
Level 3 Communications, Inc.
Level 3 Communications, Inc.
Level 3 Communications is an international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network.
year
2010
rev ($mm)
$3,651.00
EBITDA ($mm)
$788.00
EBIT ($mm)
($88.00)
Net Income ($mm)
Employees
5500
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Ticker: BEZQ
 
 
 
 
 
 
 
 
Bezeq
Bezeq is Israel’s largest and leading telecommunications group. The companies that make up the Bezeq Group offer the full range of telecom services – domestic and international, fixed and mobile, high-speed Internet, transmission, and more. Bezeq The Israel Telecommunication Corp.
year
2013
rev ($mm)
$2,776.47
EBITDA ($mm)
$1,113.72
EBIT ($mm)
$794.07
Net Income ($mm)
$514.18
Employees
6479
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Ticker: GTT
 
 
 
 
 
 
 
 
Global Telecom & Technology, Inc.
Global Telecom & Technology, Inc.
Global Telecom & Technology, Inc. operates a global Tier 1 IP network connecting to any location in the world and with any application in the cloud. Their cloud networking services provide a better way for multinational clients to embrace the cloud.
year
2019
rev ($mm)
$1,680.30
EBITDA ($mm)
$385.40
EBIT ($mm)
$151.00
Net Income ($mm)
Employees
3000
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Ticker: LSE:DAY
 
 
 
 
 
 
 
 
Daisy Group plc
Daisy Group plc
Daisy is a fast-growing independent UK supplier of cost-effective services and bespoke unified business communications solutions to SME, mid-market and corporate businesses. It offers network services, such as fixed line and rentals, number translation, and select services.
year
2014
rev ($mm)
$533.62
EBITDA ($mm)
$79.82
EBIT ($mm)
($12.30)
Net Income ($mm)
Employees
1545
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Ticker: XTRA:QSC
 
 
 
 
 
 
 
 
QSC AG
QSC AG
QSC AG is a service provider for voice and data communication, as well as ICT services. It is the first provider to operate an Open Access platform in Germany, which unites a wide range of broadband technologies to offer national and international site networking, including Managed Services.
year
2016
rev ($mm)
$408.72
EBITDA ($mm)
$30.48
EBIT ($mm)
($1.88)
Net Income ($mm)
Employees
1371
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Ticker: ASX:OTW
 
 
 
 
 
 
 
 
Over the Wire Holdings Limited
Over the Wire Holdings Limited
Over the Wire is a Telecommunications and IT solution provider in Australia. Over the Wire specializes in converged voice and data networks, data centres, and hosted infrastructure solutions for corporate clients. Their core offerings include data networks, voice, managed cloud, and colocation.
year
2018
rev ($mm)
$38.75
EBITDA ($mm)
$8.74
EBIT ($mm)
$5.98
Net Income ($mm)
$4.00
Employees
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Ticker: ASX:5GN
 
 
 
 
 
 
 
 
5G Networks Limited
5G Networks offers a level of broadband services that businesses can rely upon to succeed. They provide state of the art services ranging from Integrated Fibre and Wireless, High Speed Internet Access and Cloud Computing Services.
year
2018
rev ($mm)
$19.85
EBITDA ($mm)
($0.01)
EBIT ($mm)
($0.74)
Net Income ($mm)
Employees
200
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Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
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Ticker: BIT:ACO
 
 
 
 
 
 
 
 
Acotel Group S.p.A.
Acotel Group S.p.A.
Acotel Group SpA is an Italy-based company operating in the information and communications technology (ITC) sector. Acotel is structured into three business areas, Acotel TLC, Acotel Interactive, and Acotel TLC.
year
2015
rev ($mm)
$72.98
EBITDA ($mm)
($15.02)
EBIT ($mm)
($17.58)
Net Income ($mm)
Employees
293
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Ticker: TSE:3778
 
 
 
 
 
 
 
 
SAKURA Internet Inc.
SAKURA Internet Inc.
SAKURA Internet is a Japanese company that offers high quality internet services centered on data centers. Their data centers have high availability and provide high-capacity and high-speed internet connections. SAKURA Internet offers diverse services to meet the needs of their client's business.
year
2018
rev ($mm)
$156.66
EBITDA ($mm)
$29.06
EBIT ($mm)
$6.71
Net Income ($mm)
$3.26
Employees
563
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Ticker: AIM:ADT
 
 
 
 
 
 
 
 
AdEPT Telecom plc
AdEPT is a telecommunications provider. They unite communication and innovation through the use of technology. They deliver products and services that help businesses to grow, be competitive, increase profitability and improve the way they communicate with their customers and their employees.
year
2018
rev ($mm)
$59.27
EBITDA ($mm)
$12.06
EBIT ($mm)
$7.76
Net Income ($mm)
$5.02
Employees
200
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Ticker: TKLC
 
 
 
 
 
 
 
 
Tekelec
Tekelec
Tekelec's intelligent mobile broadband solutions enable service providers to manage and monetize mobile data and evolve to Long Term Evolution and IP multimedia subsystem.
year
2010
rev ($mm)
$423.96
EBITDA ($mm)
$65.39
EBIT ($mm)
$25.08
Net Income ($mm)
$15.01
Employees
1291
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Ticker: SESG
 
 
 
 
 
 
 
 
SES
Luxembourg-based SES is the world’s leading satellite operator with over 70 satellites in Geostationary Orbit and Medium Earth Orbit. It provides a diverse range of customers with global video distribution and data connectivity services through two business units: SES Video and SES Networks.
year
2016
rev ($mm)
$2,234.49
EBITDA ($mm)
$1,678.99
EBIT ($mm)
$1,000.17
Net Income ($mm)
$585.66
Employees
1315
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Ticker:
 
 
 
 
 
 
 
 
Zayo Group, LLC
Zayo Group, LLC
Zayo Group provides communications infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies and finance, healthcare and other large enterprises.
year
2019
rev ($mm)
$2,586.20
EBITDA ($mm)
$1,177.10
EBIT ($mm)
$524.20
Net Income ($mm)
$128.90
Employees
3774
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