Like Aegis Communications Group, Inc.

closed 7/20/2018 via BusinessWire

Aegis Communications Group, Inc. merged with StarTek Inc.,

synopsis: Aegis, a portfolio company of Capital Square Partners (CSP), and StarTek, Inc., both leading providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a leader in customer experience management.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. "
target parent: Capital Square Partners
target: Aegis Communications Group, Inc.
Aegis is a leading outsourcing business solutions partner to global corporations in the telecom, technology, media, banking financial services and insurance, travel and logistics, retail and e-commerce and public sectors.
price ($mm)
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closed 9/9/2020 via BNC Analysis

Think Systems, Inc., acquired Ventrue, LLC

synopsis: Think, a privately owned technology and operations advisory firm that provides on-the-ground transformation and consulting, announced today that it has purchased Ventrue LLC, a Naples, Fla.-based shared services company. Ventrue has expertise in operations, customer experience, technology, and process and program/project management.
buyer: Think Systems, Inc.
Founded in 2004 in Baltimore, Think is a privately owned technology and operations advisory firm that provides on-the-ground transformation and consulting, led by executives, adapted for the mid-market. Their team aligns company culture with its client's missions and goals. "
target parent: Naples Technology Ventures
target: Ventrue, LLC
Ventrue LLC is a Naples, Fla.-based shared services company. Their team has expertise in operations, customer experience, technology, and process and program/project management.
price ($mm)
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closed 7/1/2020 via BusinessWire

Computershare Limited, acquired Verbatim Global Compliance

synopsis: Australia-based Computershare has acquired Verbatim Global Compliance, an established U.S.-based provider of managed corporate secretarial services around the world, from Orrick, Herrington & Sutcliffe LLP. With the acquisition, Computershare will be able to provide a greater range of integrated, entity governance offerings.
buyer: Computershare Limited (ASX:CPU:$2,346.26)
Computershare is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation, and stakeholder communications. They also specialize in corporate trust, bankruptcy, class action and other diversified financial and governance services."
target parent: Orrick, Herrington & Sutcliffe LLP
target: Verbatim Global Compliance
Verbatim Global Compliance is a provider of managed corporate secretarial services around the world. The company's offerings focus on applying technology solutions to the service areas of consulting, data management, and M&A.
price ($mm)
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closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
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closed 10/26/2017 via AP - Associated Press

Personiv, acquired John Keells BPO

synopsis: Personiv, a company that provides quality outsourced services to companies around the world, has acquired John Keells BPO, a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
buyer: Personiv
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. "
target parent: John Keells Holdings PLC
target: John Keells BPO
John Keells BPO is a provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
price ($mm)
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closed 5/5/2016 via BusinessWire

Computer Sciences Corporation, acquired Xchanging PLC

synopsis: Computer Sciences Corporation, a leading provider of next-generation technology solutions and services, announced that it has completed the acquisition of Xchanging plc. Xchanging provides technology-enabled business solutions to organizations in global insurance and financial services, healthcare, manufacturing, real estate and the public sector.
buyer: Computer Sciences Corporation (DXC:$18,892.00)
Computer Sciences Corporation (CSC) leads clients on their digital transformation journeys. The company provides innovative next-generation technology services and solutions that leverage deep industry expertise, global scale, technology independence and an extensive partner community. "
target: Xchanging PLC (LSE:XCH:$636.42)
Xchanging is a global business processor, helping businesses across all industries to optimize their output, streamline processes and add value. The company provides the market leading insurance software, Xuber, which has served the global complex commercial insurance market for over 40 years.
price ($mm)[EV]
$693 [$767]
rev ($mm)
$702
EBITDA ($mm)
$42
EV / rev
1.1x
EV / EBITDA
18.4x
closed 2/8/2010 via BusinessWire

Xerox Corporation, acquired Affiliated Computer Services, Inc.

synopsis: Xerox Corporation completed its acquisition of Affiliated Computer Services, Inc. (ACS), transforming Xerox into the world’s leader in business process and document management. ACS is the largest diversified business process outsourcing (BPO) firm in the world.
buyer: Xerox Corporation (XRX:$7,200.00)
Xerox Corporation is the world's leading document management, technology and services enterprise, providing the industry's broadest portfolio of color and black-and-white document processing systems and related supplies, as well as document management consulting and outsourcing services. "
target: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
price ($mm)[EV]
$6,230 [$7,860]
rev ($mm)
$6,523
EBITDA ($mm)
$1,038
EV / rev
1.2x
EV / EBITDA
7.8x
closed 1/6/2021 via WebWire

MetaSource, acquired Digiscribe International, LLC.

synopsis: MetaSource, LLC, a provider of business process management, workflow automation, and compliance solutions, has acquired Digiscribe, a business process outsourcing company. The acquisition expands the business solutions available to Digiscribe clients with products that improve efficiency, lower costs, and streamline workflow processes.
buyer parent: Longshore Capital Partners
buyer: MetaSource
MetaSource is a leading provider of business process management, workflow automation, and compliance solutions across a broad array of industries. MetaSource's software and services optimize clients' processes to eliminate error-prone tasks, data silos, and other inefficiencies. "
target: Digiscribe International, LLC.
Digiscribe is a Document Management and Workflow Automation company that specializes in the elimination of paper-based processes. Digiscribe services include digital mailroom and PO box scanning services, document scanning, cloud-based and in-house document management software, and more.
price ($mm)
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closed 9/16/2020 via Company Press Release

OneDigital Health & Benefits, acquired Resourceful HR, LLC

synopsis: OneDigital, the nation’s leading strategic advisory firm focused on driving business growth for employers of all sizes, has acquired Resourceful HR, a human resource consulting company, located in Seattle, Washington.
buyer: OneDigital Health & Benefits
OneDigital is the nation’s largest company focused exclusively on employee benefits. OneDigital offers employers a sophisticated combination of strategic advisory services, analytics, compliance support, human resource capital management tools and comprehensive insurance offerings. "
target: Resourceful HR, LLC
Resourceful provides HR services to impact-focused organizations in the Pacific Northwest. Resourceful’s team members have expertise spanning the full spectrum of HR, from recruiting and compliance to compensation and benefits, employee relations, leadership development, and HR technology.
price ($mm)
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closed 6/19/2020 via PR Newswire

Group Management Services, acquired Corporate Business Solutions

synopsis: Group Management Services (GMS), a Professional Employer Organization (PEO), has acquired Corporate Business Solutions (CBS), a human resources outsourcing provider. CBS provides tailored HR and payroll solutions that help their clients to save money and identify and retain talent.
buyer: Group Management Services
Group Management Services (GMS) is a Professional Employer Organization (PEO). GMS provides comprehensive HR solutions to companies of all sizes throughout the United States. Their services include payroll, HR, risk management, and benefits. "
target: Corporate Business Solutions
Corporate Business Solutions (CBS) is a human resources outsourcing provider. CBS provides tailored HR and payroll solutions that help their clients to save money and identify and retain talent. Their iManage software solution enables organizations to improve and streamline their HR department.
price ($mm)
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closed 5/29/2020 via GlobeNewswire

Ceridian Corporation, acquired Excelity

synopsis: Ceridian, a global leader in human capital management (HCM) technology, has acquired Excelity, an Asia-based HCM service provider from the Everstone Group. Excelity operates its proprietary native payroll platform around the APAC region delivered through the Managed Services, Platform as a Service (PaaS) and Software as a Service (SaaS) models.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: Ceridian Corporation (:$964.90)
Ceridian is a global human capital management software company. Dayforce, their flagship cloud Human Capital Management (HCM) platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. "
target parent: Everstone Capital Management
target: Excelity
Excelity is an Asia-based human capital management service provider. It operates its proprietary native payroll platform around the APAC region delivered through the Managed Services, Platform as a Service (PaaS) and Software as a Service (SaaS) models.
price ($mm)
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EBITDA ($mm)
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closed 4/15/2020 via PR Newswire

World Mode Holdings Co. Ltd, acquired People Link Vietnam

synopsis: World Mode Holdings Co. Ltd (WMH), a Tokyo based total solution company specialized in the fashion and cosmetic industries, announced its acquisition of People Link Joint Stock Company, a leading human resources company in Vietnam.
buyer: World Mode Holdings Co. Ltd
World Mode Holdings Co. Ltd (WMH) is a Tokyo based total solution company specialized in the fashion and cosmetic industries. From human resources to education, store operations, marketing, consultation and more...The Group holds a spectrum of specialists with rich expertise in the fashion business."
target: People Link Vietnam
Founded in 2001, People Link JSC is a leading provider of diversified contracting services that provides unique solutions in areas like recruitment, outsourcing, payroll, training & employees satisfaction. They are based in Vietnam.
price ($mm)
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announced 5/31/2019 via Company Press Release

Gerry and Jason Pierce, will acquire HR Works

synopsis: HR Works Inc., a human resource management outsourcing and consulting firm, announced that it has agreed to be acquired by Gerry Pierce, the former chief of Wegmans Food Markets’ HR organization and his son Jason Pierce, also a former Wegmans employee.
buyer: Gerry and Jason Pierce
Gerry Pierce is the former chief of Wegmans Food Markets’ HR organization and his son Jason Pierce is also a former Wegmans employee. They are based in Rochester, NY. "
target: HR Works
HR Works, headquartered in New York, is a human resource management outsourcing and consulting firm serving clients throughout the United States. HR Works provides affirmative action services; benefits administration outsourcing; payroll support; HR audits; talent management services and more.
price ($mm)
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announced 4/24/2019 via BNC Analysis

Conneqt Business Solutions, will acquire Allsec Technologies Limited

synopsis: Conneqt Business Solutions, a premier customer experience management company in India, will acquire a 61.35% stake in Allsec Technologies, a global company that provides Business Solutions across various industry verticals. Allsec offers solutions for anti-money laundering, business process management, and HR outsourcing and payroll.
buyer parent: Thomascook.in
buyer: Conneqt Business Solutions
Conneqt Business Solutions is a premier customer experience management company in India. Conneqt helps their clients leverage multiple ways of connecting with their customers using an omnichannel approach. Conneqt provides Customer Lifecycle Management services and Business Process Services. "
target: Allsec Technologies Limited
Allsec Technologies is a global company with vast expertise in providing Business Solutions across various industry verticals. Allsec offers solutions and services for anti-money laundering, business process management, and HR outsourcing and payroll.
price ($mm)[EV]
$24 [$3]*
rev ($mm)
$36
EBITDA ($mm)
$5
EV / rev
1.3x
EV / EBITDA
10.0x
closed 3/21/2018 via PE Hub

The HiGro Group, acquired DRS Imaging Services

synopsis: The HiGro Group LLC acquired a majority of DRS Imaging Services LLC. DRS, of Springfield, New Jersey, provides business process outsourcing and document technologies services. DRS offers an array of technologies and services that include on-site revenue cycle management, image conversion and consulting.
buyer: The HiGro Group
The HiGro Group is a private equity investment firm focused on impact investing in the business and technology services sector. HiGro Group enlists its investor base of ultra high net worth individuals and family offices to structure and invests in traditional buy-outs of companies with potential. "
target: DRS Imaging Services
DRS Imaging Services of Springfield, New Jersey, provides business process outsourcing and document technologies services. DRS offers an array of technologies and services that include on-site revenue cycle management, image conversion and consulting.
price ($mm)
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closed 8/22/2017 via BusinessWire

Eknovate merged with Feuji,

synopsis: Feuji, Inc. and Eknovate, Inc. announced a merger of their businesses under the Feuji brand. Feuji is a global technology and cloud services company. Eknovate is a technology & services company that helps design, implement and manage customized solutions for their clients’ unique outsourcing requirements.
buyer: Feuji
Feuji is a global technology and cloud services company with operations in multiple geographies and specialization across various domains. They deliver Salesforce Consulting, Supply Chain Management, and Strategic Staffing solutions that have a measurable positive impact on their clients’ revenue. "
target: Eknovate
Eknovate is a technology and services company that enables innovative solutions for their clients across Telecom, Technology, Insurance, Financial Services, Healthcare and SME Sectors. They help design, implement and manage customized solutions for their clients’ unique outsourcing requirements.
price ($mm)
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closed 8/21/2017 via PR Newswire

Paychex, Inc., acquired HR Outsourcing, Inc.

synopsis: Paychex, Inc., a leading provider of integrated human capital management solutions for small- to medium-sized businesses, announced the acquisition of HR Outsourcing Holdings, Inc. (HROI). HROI is a national professional employer organization that provides human resource solutions to small and medium-sized businesses.
buyer: Paychex, Inc. (PAYX:$4,207.50)
Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its software technology and mobility platform, Paychex helps smal and medium-sized business owners focus on the management of their business. "
target: HR Outsourcing, Inc.
HR Outsourcing Inc. (HROI) is a professional employer organization that develops HR solutions tailored to clients' business objectives and employee needs. HROI builds custom solutions that optimize HR operations for businesses across the country.
price ($mm)
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closed 7/5/2017 via PR Newswire

MenaITech, acquired SOURCEitHR

synopsis: MenaITech, the largest human resource management software company in the Arab region, announced the acquisition of SOURCEitHR, a company specializing in HR outsourcing and consulting for corporations and institutions. Both companies are based in Jordan.
buyer: MenaITech
MenaITech is the first software company in the Arab region that is specialized in the development and distribution of Human Capital solutions to top public and private companies of various countries operating in the Middle East and North Africa. "
target: SOURCEitHR
SOURCEitHR is a company that specializes in HR outsourcing and consulting for corporations and institutions. SOURCEitHR provides a comprehensive suite of human capital management solutions that cover outsourcing, organization and management advisory, in addition to online tools and surveys.
price ($mm)
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announced 4/26/2017 via BNC Analysis

Zalaris ASA, will acquire sumarum AG

synopsis: Zalaris ASA has agreed to acquire sumarum AG, a leading human resources outsourcing and consulting company based in Germany. Sumarum provides cloud-based payroll and HR solutions on SAP’s platform and a wide range of SAP HCM and SuccessFactors consulting services for private and public entities in Germany, Austria and Switzerland.
buyer: Zalaris ASA (OB:ZAL:$87.94)
Zalaris ASA is a leading Nordic provider of outsourced HR-, personnel- and payroll processes. This includes outsourcing and operation services of payroll and administrative personnel processes, in addition to, consultancy services on introducing SAP HR and personnel services. "
target: sumarum AG
Sumarum is one of the largest owner-managed HR consulting and outsourcing companies in Germany. They provide cloud-based payroll and HR solutions on SAP’s platform and a wide range of SAP HCM and SuccessFactors consulting services for private and public entities in Germany, Austria and Switzerland.
price ($mm)
$21
rev ($mm)
$21
EBITDA ($mm)
$2
EV / rev
1.0x
EV / EBITDA
8.7x
closed 3/15/2017 via Company Press Release

Access Group, acquired Safe Computing Ltd.

synopsis: The Access Group, one of the UK’s leading providers of software to mid market customers, has completed the acquisition of Safe Computing. Safe’s software products in the HCM (Human Capital Management) and FMS (Financial Management System) space focus on functionality and market segments that compliment the existing Access portfolio.
buyer parent: TA Associates
buyer: Access Group
The Access Group is a leading provider of integrated business application software to middle-market companies across a number of focused verticals. The Access Group's software portfolio spans ERP, finance, human resources, payroll, business intelligence and numerous vertical specific applications. "
target: Safe Computing Ltd.
Safe is a long established and successful software and outsourcing provider based in the UK. They serve a wide variety of market sectors with some vertical specialism, especially within the staffing and labour supply market. They also supply HR, Payroll, Financials and Credit Control solutions.
price ($mm)
rev ($mm)
$22
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 7/20/2018 via BusinessWire

Aegis Communications Group, Inc. merged with StarTek Inc.,

synopsis: Aegis, a portfolio company of Capital Square Partners (CSP), and StarTek, Inc., both leading providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a leader in customer experience management.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. "
target parent: Capital Square Partners
target: Aegis Communications Group, Inc.
Aegis is a leading outsourcing business solutions partner to global corporations in the telecom, technology, media, banking financial services and insurance, travel and logistics, retail and e-commerce and public sectors.
price ($mm)
rev ($mm)
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closed 10/9/2006 via

Aegis Communications Group, Inc., acquired Technion Communications Corporation

synopsis: Aegis Communications Group, Inc., a worldwide transaction-based business process outsourcing company has completed an Asset Purchase Agreement with Technion Communications Corporation, a privately-held leader in the call center and database marketing industry.
buyer: Aegis Communications Group, Inc.
Aegis Communications Group, Inc. is a worldwide transaction-based business process outsourcing company that enables clients to make customer contact programs more profitable and drive efficiency in back office processes. "
target: Technion Communications Corporation
Our vision is to develop a database-driven telemarketing company that leverages the power of database marketing with the efficiency of using telemarketing as a sales and service channel.
price ($mm)
$4.80
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/20/2018 via BusinessWire

Aegis Communications Group, Inc. merged with StarTek Inc.,

synopsis: Aegis, a portfolio company of Capital Square Partners (CSP), and StarTek, Inc., both leading providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a leader in customer experience management.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. "
target parent: Capital Square Partners
target: Aegis Communications Group, Inc.
Aegis is a leading outsourcing business solutions partner to global corporations in the telecom, technology, media, banking financial services and insurance, travel and logistics, retail and e-commerce and public sectors.
price ($mm)
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closed 6/1/2015 via BusinessWire

StarTek Inc., acquired ACCENT Marketing Services, LLC

synopsis: StarTek, Inc., a provider of business process outsourcing services, has completed the acquisition of Accent Marketing Services, L.L.C. from MDC Partners. Accent Marketing Services, L.L.C. is a business process outsourcing company providing contact center services and customer engagement solutions.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. "
target parent: MDC Partners, Inc.
target: ACCENT Marketing Services, LLC
ACCENT is a business process outsourcing company providing contact center services and customer engagement solutions across six locations in the U.S. and Jamaica. ACCENT’s data-driven approach helps brands maximize their engagement with consumers and enables brands to influence behavior.
price ($mm)
$16
rev ($mm)
$67
EBITDA ($mm)
$5
EV / rev
0.2x
EV / EBITDA
3.5x
closed 3/20/2013 via BusinessWire

StarTek Inc., acquired Ideal Dialogue

synopsis: StarTek, a provider of business process outsourcing solutions announced the acquisition of Ideal Dialogue, Co. Ideal Dialogue provides solutions for companies focused on improving their customers’ experience. The company will function as a separate division of StarTek.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global provider of business process outsourcing services with approximately 10,200 employees, whom they refer to as Brand Warriors who have been committed to making a positive impact on their clients’ business results. "
target: Ideal Dialogue
Ideal Dialogue provides solutions that improve hiring, training, leadership development, quality monitoring, and executive insight to enable customer management organizations to consistently create engaging conversations with customers.
price ($mm)
$1.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/20/2018 via BusinessWire

Aegis Communications Group, Inc. merged with StarTek Inc.,

synopsis: Aegis, a portfolio company of Capital Square Partners (CSP), and StarTek, Inc., both leading providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a leader in customer experience management.
buyer: StarTek Inc. (SRT:$0.00)
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. "
target parent: Capital Square Partners
target: Aegis Communications Group, Inc.
Aegis is a leading outsourcing business solutions partner to global corporations in the telecom, technology, media, banking financial services and insurance, travel and logistics, retail and e-commerce and public sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
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announced 5/9/2022 via GlobeNewswire

Concentrix Corporation, will acquire ServiceSource International, Inc.

synopsis: Concentrix Corporation, a global provider of customer experience (CX) solutions and technologies, will acquire ServiceSource International, Inc., a global market leader in B2B digital sales. The acquisition of ServiceSource will complement Concentrix’ offerings in a high-value, growing sector of the business, servicing strong pent-up client demand.
buyer: Concentrix Corporation (:$5,587.02)
Concentrix Corporation, is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. "
target: ServiceSource International, Inc. (SREV:$195.70)
ServiceSource International is a global outsourced go-to-market services provider that accelerates B2B digital sales and customer success transformation. Its data-powered insights and proven methodologies scale and reimagine customer journey experiences (CJX) into profitable business outcomes.
price ($mm)
$131
rev ($mm)
$196
EBITDA ($mm)
$0
EV / rev
0.7x
EV / EBITDA
1007.7x
closed 4/18/2022 via PR Newswire

Corporate Visions, Inc., acquired DSG Consulting, LLC

synopsis: Corporate Visions, the leading provider of science-backed training and consulting services for sales, marketing, and customer success, has acquired DSG, a leading consulting and training company. The two companies are coming together to provide an expanded set of Revenue Growth Services to improve B2B commercial execution.
buyer parent: The Riverside Company
buyer: Corporate Visions, Inc.
Corporate Visions is the leading provider of science-backed training and consulting services for sales, marketing, and customer success. Corporate Visions helps global B2B companies understand exactly how their buyers frame value and make choices. "
target: DSG Consulting, LLC
DSG helps B2B companies implement their “Big Ideas” for driving growth through video-based sales training playbooks, experiential learning, and continuous enablement. Sales playbooks are the foundation for on-demand training, live virtual training, classroom training, and manager-led coaching.
price ($mm)
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closed 3/17/2022 via PR Newswire

CSS Corporation, purchased OnDemand Business from Directly

synopsis: CSS Corp, a global customer experience and technology services provider, announced acquiring Directly's OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support and customer service for the world's leading brands.
buyer parent: Partners Group Holding AG
buyer: CSS Corporation
CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice. "
seller: Directly
Directly's OnDemand business unit offers fast and empathetic technical support and customer service for the world's leading brands, with patented technology and a global network of product and technical experts in a flexible freelance model.
price ($mm)
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EV / rev
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closed 3/16/2022 via PR Newswire

TMC Group, acquired IoTH

synopsis: High-tech consultancy company TMC is acquiring IoTH, an independent Romanian consulting company founded by industry professionals in 2016. They specialize in IT consulting, mechanical engineering, telecommunication, and outsourcing.
buyer: TMC Group
TMC is a high-tech consultancy company with 22 offices in twelve different countries and more than 1800 employees worldwide. TMC engineers provide research, development and high-tech services; from physics and software to nanotechnology and data science. "
target: IoTH
IoTH is an independent Romanian consulting company founded by industry professionals in 2016. They specialize in IT consulting, mechanical engineering, telecommunication, and outsourcing.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/16/2021 via Company Press Release

Accenture, acquired Zestgroup B.V.

synopsis: Accenture, a global professional services company, has acquired Zestgroup, a services firm specializing in energy transitions, net carbon-zero projects and procurement of renewables.
buyer: Accenture (ACN:$53,736.36)
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Accenture offers Strategy and Consulting, Interactive, Technology, and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. "
target: Zestgroup B.V.
Zestgroup is a services firm specializing in energy transitions, net carbon-zero projects and procurement of renewables. They are specialized in improving business processes and are based in the Netherlands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/27/2021 via GlobeNewswire

Concentrix Corporation, acquired ProKarma Inc.

synopsis: Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, has completed its acquisition of PK, a leading global CX design engineering company.
buyer: Concentrix Corporation (:$5,587.02)
Concentrix Corporation is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. "
target parent: Carlyle Group
target: ProKarma Inc.
PK is the experience engineering firm. Together with the world's most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners and employees.
price ($mm)
$1,575
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2021 via GlobeNewswire

ChrysCapital, acquired Results CX

synopsis: ChrysCapital, a leading India-based private equity advisory firm with a successful track record of investing in technology services, financial services, pharma and consumer services, has acquired ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, from One Equity Partners.
buyer: ChrysCapital
Founded in 1999, ChrysCapital is one of the largest and most successful India-based investment advisory firms. The firm has raised $4 billion across eight funds which are consistently ranked in the top decile of global private equity funds of similar vintage. "
target parent: One Equity Partners
target: Results CX
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. The company designs, builds, and delivers digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/21/2021 via BusinessWire

Accenture, acquired Workforce Insight, Inc.

synopsis: Accenture, a global professional services company, has acquired Workforce Insight, a workforce optimization consultancy that provides workforce management and human capital management advisory and technology services.
buyer: Accenture (ACN:$53,736.36)
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Accenture offers Strategy and Consulting, Interactive, Technology, and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. "
target: Workforce Insight, Inc.
Workforce Insight is a leader in workforce optimization, delivering Workforce Management and Human Capital Management advisory, analytics, and technology services. The company helps clients implement and adopt the optimal workforce strategy and technology to achieve workforce operational excellence.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 4/28/2021 via BusinessWire

Jobvite, acquired NXTThing RPO

synopsis: Jobvite, the leading end-to-end talent acquisition solution provider, announced it is joining forces with NXTThing RPO, a high-growth recruitment process outsourcing (RPO) company. NXTThing RPO’s experience and tenure in the talent acquisition space has provided significant expertise in designing and improving client HR processes.
buyer parent: K1 Investment Management
buyer: Jobvite
Jobvite is a leading talent acquisition company that uses a candidate-centric recruiting model, helping companies engage candidates with meaningful experiences. The Jobvite Talent Acquisition Suite combines automation and intelligence to increase recruiting speed, quality, and cost-effectiveness. "
target: NXTThing RPO
NXTThing RPO is a leading recruitment process outsourcing (RPO) company that has created differentiated recruitment services that change how companies hire talent into their organization for the past 25 years.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/6/2021 via WebWire

MetaSource, acquired Digiscribe International, LLC.

synopsis: MetaSource, LLC, a provider of business process management, workflow automation, and compliance solutions, has acquired Digiscribe, a business process outsourcing company. The acquisition expands the business solutions available to Digiscribe clients with products that improve efficiency, lower costs, and streamline workflow processes.
buyer parent: Longshore Capital Partners
buyer: MetaSource
MetaSource is a leading provider of business process management, workflow automation, and compliance solutions across a broad array of industries. MetaSource's software and services optimize clients' processes to eliminate error-prone tasks, data silos, and other inefficiencies. "
target: Digiscribe International, LLC.
Digiscribe is a Document Management and Workflow Automation company that specializes in the elimination of paper-based processes. Digiscribe services include digital mailroom and PO box scanning services, document scanning, cloud-based and in-house document management software, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/6/2020 via BusinessWire

TELUS International, will purchase Lionbridge AI from Lionbridge Technologies, Inc.

synopsis: TELUS International will acquire Lionbridge AI. As a division of Lionbridge Technologies, Inc., Lionbridge AI is one of only two globally-scaled, managed training data and data annotation services providers in the world. Lionbridge AI annotates data in text, images, videos, and audio in more than 300 languages and dialects for technology companies.
buyer parent: TELUS Corporation
buyer: TELUS International
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and embrace next-generation digital technologies. "
seller parent: H.I.G. Capital
seller: Lionbridge Technologies, Inc. (LIOX:$556.65)
Lionbridge AI is a globally-scaled, managed training data, and data annotation services provider. Lionbridge AI annotates data in text, images, videos, and audio in more than 300 languages and dialects for some of the world’s largest technology companies in social media, search, retail, and mobile.
price ($mm)
$935
rev ($mm)
$200
EBITDA ($mm)
EV / rev
4.7x
EV / EBITDA
closed 10/14/2020 via BusinessWire

Valor Global, acquired DRS Services USA, Inc.

synopsis: Valor Global has acquired DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions. The acquisition of DRS Services will significantly expand Valor Global’s current healthcare customer-experience solutions.
buyer: Valor Global
Valor Global is a provider of customer care call center solutions to leading brands around the globe. The company delivers a variety of solutions, including customer care, retention, and account management, as well as cost effective, robust 24/7, bilingual, onshore, and offshore support models. "
target: DRS Services USA, Inc.
DRS Services (DRS) is a leading provider of appointment-scheduling services, helping organizations in a variety of industries. DRS offers a wide range of services, including Customer Service, Scheduling Services, Customer Survey Services, and Appointment Setting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/21/2020 via BusinessWire

Accenture, acquired N3

synopsis: Accenture, a global professional services company, has acquired N3, an outsourced Inside Sales firm with expertise in technology sales. With 15+ years of proven success, they leverage a scalable, technology-enabled sales framework supported by integrating Digital Marketing, Inside Sales, and Custom Analytics.
buyer: Accenture (ACN:$53,736.36)
Accenture is a global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology & operations. Accenture works at the intersection of business and technology to help clients improve their performance & create value for their stakeholders. "
target: N3
N3 is an outsourced Inside Sales firm with expertise in technology sales. With 15+ years of proven success, they leverage a scalable, technology-enabled sales framework supported by integrating Digital Marketing, Inside Sales, and Custom Analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via Company Press Release

OneDigital Health & Benefits, acquired Resourceful HR, LLC

synopsis: OneDigital, the nation’s leading strategic advisory firm focused on driving business growth for employers of all sizes, has acquired Resourceful HR, a human resource consulting company, located in Seattle, Washington.
buyer: OneDigital Health & Benefits
OneDigital is the nation’s largest company focused exclusively on employee benefits. OneDigital offers employers a sophisticated combination of strategic advisory services, analytics, compliance support, human resource capital management tools and comprehensive insurance offerings. "
target: Resourceful HR, LLC
Resourceful provides HR services to impact-focused organizations in the Pacific Northwest. Resourceful’s team members have expertise spanning the full spectrum of HR, from recruiting and compliance to compensation and benefits, employee relations, leadership development, and HR technology.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/9/2020 via BNC Analysis

Think Systems, Inc., acquired Ventrue, LLC

synopsis: Think, a privately owned technology and operations advisory firm that provides on-the-ground transformation and consulting, announced today that it has purchased Ventrue LLC, a Naples, Fla.-based shared services company. Ventrue has expertise in operations, customer experience, technology, and process and program/project management.
buyer: Think Systems, Inc.
Founded in 2004 in Baltimore, Think is a privately owned technology and operations advisory firm that provides on-the-ground transformation and consulting, led by executives, adapted for the mid-market. Their team aligns company culture with its client's missions and goals. "
target parent: Naples Technology Ventures
target: Ventrue, LLC
Ventrue LLC is a Naples, Fla.-based shared services company. Their team has expertise in operations, customer experience, technology, and process and program/project management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/2/2020 via Company Press Release

Longshore Capital Partners, acquired MetaSource

synopsis: Longshore Capital Partners has acquired MetaSource, LLC, a provider of technology-enabled business process outsourcing and enterprise content management services. MetaSource fits seamlessly into Longshore’s focus on revenue cycle management, technology-enabled business process outsourcing, payments, managed services, and human capital services.
buyer: Longshore Capital Partners
Longshore Capital Partners is a middle-market private equity manager investing out of its inaugural $210 million fund. Longshore focuses on control positions in services businesses in North America with between $5 million and $15 million of EBITDA. "
target parent: LaSalle Capital Group, L.P.
target: MetaSource
MetaSource is a leading provider of business process management, workflow automation, and compliance solutions across a broad array of industries. MetaSource's software and services optimize clients' processes to eliminate error-prone tasks, data silos, and other inefficiencies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
  • drill down
  • watch
Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
  • drill down
  • watch
Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2021
rev ($mm)
$15,367.00
EBITDA ($mm)
$4,003.50
EBIT ($mm)
$3,494.80
Net Income ($mm)
$2,696.90
Employees
56000
  • drill down
  • watch
Ticker: NYSE:AON
 
 
 
 
 
 
 
 
Aon plc
Aon plc
Aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
year
2021
rev ($mm)
$12,193.00
EBITDA ($mm)
$3,873.00
EBIT ($mm)
$3,547.00
Net Income ($mm)
$1,255.00
Employees
50000
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: EXLS
 
 
 
 
 
 
 
 
ExlService Holdings, Inc.
ExlService Holdings, Inc.
EXL is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms.
year
2021
rev ($mm)
$1,075.76
EBITDA ($mm)
$202.86
EBIT ($mm)
$157.13
Net Income ($mm)
$118.68
Employees
31900
  • drill down
  • watch
Ticker: WSE:WSE
 
 
 
 
 
 
 
 
Work Service S.A.
Work Service S.A.
Work Service S.A. is Poland’s largest HR company providing innovative workforce solutions ranging from permanent placement and temporary staffing, to outplacement and outsourcing services throughout Central and Eastern Europe.
year
2020
rev ($mm)
$412.22
EBITDA ($mm)
$3.60
EBIT ($mm)
($0.52)
Net Income ($mm)
Employees
172
  • drill down
  • watch
Ticker: BIT:BET
 
 
 
 
 
 
 
 
Be Think, Solve, Execute S.p.A. Group
Be Think, Solve, Execute S.p.A. Group
The Be Think, Solve, Execute S.p.A. Group (formerly B.E.E. Team S.p.A.) is a key player in the business consulting, information technology and business process outsourcing sectors.
year
2021
rev ($mm)
$247.17
EBITDA ($mm)
$28.85
EBIT ($mm)
$21.62
Net Income ($mm)
$12.23
Employees
1692
  • drill down
  • watch
Ticker: TSE:2375
 
 
 
 
 
 
 
 
ThreePro Group Inc.
ThreePro Group Inc. provides various support services in Japan.
year
2017
rev ($mm)
$116.04
EBITDA ($mm)
$5.70
EBIT ($mm)
$3.21
Net Income ($mm)
$2.06
Employees
403
  • drill down
  • watch
Ticker: KLSE:EFFICEN
 
 
 
 
 
 
 
 
Efficient E-Solutions Berhad
Efficient E-Solutions Bhd is Malaysia's leading Business Process Outsourcing ("BPO") company. The company offers comprehensive data and document management solutions along with their expertise and experience to address complex business challenges face by their valued customers.
year
2017
rev ($mm)
$0.84
EBITDA ($mm)
($1.50)
EBIT ($mm)
($2.18)
Net Income ($mm)
Employees
45
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: LSE:MTO
 
 
 
 
 
 
 
 
MITIE Group PLC
MITIE Group PLC
Mitie is the UK’s leading facilities management and professional services company. Mitie provides facilities management, consultancy, project management and a range of specialist services that connect people with innovation and technology.
year
2021
rev ($mm)
$3,512.61
EBITDA ($mm)
$96.34
EBIT ($mm)
$72.87
Net Income ($mm)
Employees
75179
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
  • watch
Ticker: OB:ECIT
 
 
 
 
 
 
 
 
ECIT AS
ECIT AS
ECIT is an accounting and IT services provider in Norway. ECIT helps companies to more efficiently run and optimize their business. They provide outsourcing services for accounting, payroll, IT, and business solutions.
year
2021
rev ($mm)
$276.18
EBITDA ($mm)
$39.29
EBIT ($mm)
$20.05
Net Income ($mm)
$5.68
Employees
2185
  • drill down
  • watch
Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
year
2022
rev ($mm)
$53,736.36
EBITDA ($mm)
$10,166.11
EBIT ($mm)
$8,242.20
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: TSE:9433
 
 
 
 
 
 
 
 
KDDI Corporation
KDDI Corporation
KDDI Corporation are Japan’s global telecommunications pioneer and a Global Fortune 500 company providing their international customer base with data centers, networks, content delivery, system integration, and more around the world.
year
2017
rev ($mm)
$43,688.49
EBITDA ($mm)
$13,172.11
EBIT ($mm)
$8,274.10
Net Income ($mm)
$4,940.96
Employees
35032
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
2021
rev ($mm)
$17,914.00
EBITDA ($mm)
$3,153.00
EBIT ($mm)
$2,601.00
Net Income ($mm)
$1,877.00
Employees
318400
  • drill down
  • watch
Ticker: ADP
 
 
 
 
 
 
 
 
Automatic Data Processing, Inc.
Automatic Data Processing, Inc.
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
year
2021
rev ($mm)
$15,367.00
EBITDA ($mm)
$4,003.50
EBIT ($mm)
$3,494.80
Net Income ($mm)
$2,696.90
Employees
56000
  • drill down
  • watch
Ticker: NYSE:AON
 
 
 
 
 
 
 
 
Aon plc
Aon plc
Aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
year
2021
rev ($mm)
$12,193.00
EBITDA ($mm)
$3,873.00
EBIT ($mm)
$3,547.00
Net Income ($mm)
$1,255.00
Employees
50000
  • drill down
  • watch
Ticker: NSEI:HCLTECH
 
 
 
 
 
 
 
 
HCL Technologies Limited
HCL Technologies Limited
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor based computer in 1978 well before its global peers.
year
2022
rev ($mm)
$11,481.00
EBITDA ($mm)
$2,660.00
EBIT ($mm)
$2,170.00
Net Income ($mm)
$1,807.00
Employees
168977
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: LSE:SRP
 
 
 
 
 
 
 
 
Serco Group plc
Serco Group plc
Serco is a specialist in delivering vital public services on behalf of national, state, local governments. Serco helps ensure swift, safe travel; the protection of borders; improved readiness of the defence community and patient wellbeing with their healthcare support services.
year
2015
rev ($mm)
$5,713.41
EBITDA ($mm)
($967.50)
EBIT ($mm)
($1,025.28)
Net Income ($mm)
Employees
118621
  • drill down
  • watch
Ticker: LSE:CPI
 
 
 
 
 
 
 
 
Capita PLC
Capita PLC
Capita plc is the UK's leading provider of customer and business process management (BPM) and integrated professional support service solutions. Capita plc uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value.
year
2019
rev ($mm)
$4,577.42
EBITDA ($mm)
$539.42
EBIT ($mm)
$363.60
Net Income ($mm)
Employees
61000
  • drill down
  • watch
Ticker: NYSE:CNDT
 
 
 
 
 
 
 
 
Conduent Business Services
Conduent is the world's largest provider of diversified business process services with leading capabilities in digital processing, automation and analytics. They work with companies and governments to help them deliver quality services to the people they serve.
year
2021
rev ($mm)
$4,140.00
EBITDA ($mm)
$383.00
EBIT ($mm)
$95.00
Net Income ($mm)
Employees
60000
  • drill down
  • watch
Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
  • drill down
  • watch
Ticker: LSE:MTO
 
 
 
 
 
 
 
 
MITIE Group PLC
MITIE Group PLC
Mitie is the UK’s leading facilities management and professional services company. Mitie provides facilities management, consultancy, project management and a range of specialist services that connect people with innovation and technology.
year
2021
rev ($mm)
$3,512.61
EBITDA ($mm)
$96.34
EBIT ($mm)
$72.87
Net Income ($mm)
Employees
75179
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
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Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
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