Like CustomerLink

closed 2/6/2019 via BNC Analysis

Natero, acquired CustomerLink

synopsis: Natero, a customer success solution company, has acquired CustomerLink, a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
buyer: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. "
target: CustomerLink
CustomerLink is a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/12/2022 via PR Newswire

mParticle, acquired Indicative

synopsis: mParticle, the leader in customer data infrastructure, has acquired Indicative, a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion, identify successful marketing campaigns, and increase customer lifetime value.
buyer: mParticle
mParticle is a leading customer data platform. mParticle makes it easy to holistically manage customer data along the entire product and customer lifecycle. Their platform helps companies to drive better customer interactions and deliver great customer experiences. "
target: Indicative
Indicative is a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion and engagement, identify successful marketing campaigns, and increase customer lifetime value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/29/2021 via Company Press Release

House of Control, will acquire Keyforce AS

synopsis: Oslo-based House of Control Group AS will acquire Keyforce AS, a Norwegian software company that creates standard integration products and add-ons to ERP solutions. The acquisition significantly strengthens House of Control’s integration capabilities and future Business Intelligence offerings.
buyer: House of Control (OB:HOC-ME:$17.75)
Based in Norway, House of Control develops SaaS (Software as a Service) solutions. These are digital tools that the CFO can easily apply to improve the performance of the finance department and – ultimately – the whole company. "
target: Keyforce AS
Based in Norway, Keyforce is a software company focused on creating standard integration products and add-ons to ERP solutions and SuperOffice CRM. Keyforce aims to create apps and integration products that solve practical issues and add value to users' business processes.
price ($mm)
rev ($mm)
$2
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 3/10/2021 via GlobeNewswire

Xactly Corporation, acquired TopOPPS

synopsis: Xactly, the leader in revenue intelligence solutions, has acquired TopOPPS, a company focused on artificial intelligence (AI), sales pipeline management and forecasting. With this strategic acquisition, Xactly is expanding beyond Sales Performance Management to deliver a first-of-its-kind, end-to-end platform for Revenue Operations (RevOps).
buyer parent: Vista Equity Partners
buyer: Xactly Corporation (XTLY:$95.46)
Headquartered in San Jose, California, Xactly, is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. "
target: TopOPPS
TopOPPS is a company focused on artificial intelligence (AI), sales pipeline management and forecasting. Modern sales teams plug TopOPPS into their CRM for predictive sales analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via BusinessWire

Twilio, acquired Segment.io

synopsis: Twilio has acquired Segment, the world’s leading customer data platform. The combination of Segment's platform and Twilio's Customer Engagement platform will allow Twilio to create more personalized, timely, and impactful engagement across customer service, marketing, analytics, product, and sales.
buyer: Twilio (TWLO:$2,547.18)
Twilio powers the future of business communications and is used by millions of developers. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use. "
target: Segment.io
Segment is the world’s leading customer data platform (CDP). Its platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed.
price ($mm)
$3,200
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/11/2020 via BNC Analysis

Affinity.co, acquired Nudge Software

synopsis: Affinity, a sales relationship intelligence platform provider, has acquired Nudge.ai, provider of a revenue intelligence platform for sales. Nudge.ai offers a relationship intelligence platform designed to help sales professionals access new accounts, analyze deal risk, measure account health, and more.
buyer: Affinity.co
Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. "
target: Nudge Software
Founded in 2014 and based in Toronto, Canada, Nudge is a relationship intelligence platform designed to help sales professionals access new accounts, analyze deal risk, measure account health and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/11/2019 via BusinessWire

Acquia, Inc., will acquire AgilOne

synopsis: Acquia will acquire AgilOne, the leading customer data platform for enterprises, to further deliver on its vision of providing open digital experiences. AgilOne brings valuable new capabilities to Acquia’s Open Digital Experience Platform, which harnesses the power of customer data and AI to understand, acquire, and engage with customers.
buyer: Acquia, Inc.
Acquia is an open digital experience company. The company provides the world’s most ambitious brands with technology that allows them to build, operate, and optimize websites, apps, and other digital experiences to create customer moments that matter. "
target: AgilOne
AgilOne is the leading customer data platform for enterprise companies. The company uses machine learning and analytical algorithms to enhance customer data leveraged through real-time APIs and orchestrated across all touchpoints.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2019 via BusinessWire

Zoom Information, acquired Komiko

synopsis: ZoomInfo, the global leader in go-to-market (GTM) intelligence solutions, announced the acquisition of Seattle-area based Komiko, a company that provides AI-powered Sales and Customer Success solutions for business to business companies that use Salesforce CRM.
buyer parent: DiscoverOrg, LLC
buyer: Zoom Information (:$747.20)
Zoom Information, Inc. (ZoomInfo) is the world’s most comprehensive B2B data provider. ZoomInfo's Growth Acceleration Platform combines the most comprehensive B2B database with integrated tools to help companies optimize marketing effectiveness, jump-start growth, and maximize profitability. "
target: Komiko
Komiko provides AI-powered Sales and Customer Success solutions for business to business companies that use Salesforce CRM. They have customers of all sizes across software, healthcare, distribution, professional services, and insurance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/25/2019 via Company Press Release

SugarCRM Inc, acquired Corvana Corporation

synopsis: SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, announced Sugar Discover, a sophisticated analytics solution acquired from Corvana, a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Corvana Corporation
Corvana is a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast. Corvana allows anyone with basic Salesforce.com admin skills to be able to answer even the most complicated sales funnel analysis questions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/25/2019 via GlobeNewswire

Validity, Inc., acquired AppBuddy

synopsis: Validity, the most trusted name in customer data quality, has acquired AppBuddy, the leader in grid-based Software as a Service applications. AppBuddy helps users integrate any data from the cloud to manage the entire customer lifecycle, and enterprise companies increase sales productivity, forecast accuracy, and deliver excellent customer support.
buyer: Validity, Inc.
Validity develops innovative products that bring data quality solutions to businesses globally. Organizations rely on Validity solutions—including DemandTools, BriteVerify, Trust Assessments, and Return Path—to target, contact, engage, and retain customers effectively. "
target: AppBuddy
AppBuddy is a leader in grid-based Software as a Service applications. They help users integrate any data from the cloud to manage the entire customer lifecycle. AppBuddy helps enterprise companies increase sales productivity, forecast accuracy, and deliver excellent customer support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/23/2019 via GlobeNewswire

Intapp, Inc., acquired OnePlace Pte Ltd

synopsis: Intapp, a Professional Services Platform, has acquired OnePlace, a Client Lifecycle Management solution, built on the Salesforce platform, specifically for the Professional Services industry.
buyer parent: Great Hill Partners LLC
buyer: Intapp, Inc.
Intapp provides software and services that enable professional services and capital markets firms to thrive in an increasingly competitive marketplace, enhancing their ability to win more business, operate efficiently, manage risk and drive project and client success. "
target: OnePlace Pte Ltd
OnePlace is a Client Lifecycle Management solution, built on the Salesforce platform, specifically for the Professional Services industry. The OnePlace team has built a strong track record of planning, implementing and supporting successful CLM projects worldwide with expertise and passion.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2019 via PR Newswire

Freshworks Inc., acquired Natero

synopsis: Freshworks Inc., a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/11/2019 via Company Press Release

EDM Media B.V., acquired Human Inference B.V.

synopsis: EDMMedia Group, the leading data solutions company in the Benelux, announces the acquisition of Human Inference, whose Data Quality Software Solutions are widely used by organizations in the Benelux, Germany and the U.K. Human Inference is European market leader in the field of solutions for data quality.
buyer: EDM Media B.V.
EDMMedia Group (EDM) is a leading data solutions company in the Benelux. EDM wants to be the partner of choice for medium-sized and large data-driven organisations, helping them to maximise their RoD by making their data as accessible as possible, and by analysing and applying the data. "
target parent: NeoPost SA
target: Human Inference B.V.
Human Inference provides Data Quality Software Solutions that are widely used by organizations in the Benelux, Germany and the U.K. Human Inference is the European market leader in the field of solutions for data quality and Master Data Management (MDM) for customer data.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2017 via BNC Analysis

DocuSign Inc., acquired Appuri, Inc.

synopsis: DocuSign, an e-signature and digital transaction management company, has acquired the technology and core team members from Appuri. Appuri is a cloud-based Customer Data Platform that helps businesses optimize customer and revenue growth through powerful, practical application of Advanced Analytics and Machine Learning algorithms.
buyer: DocuSign Inc. (DOCU:$1,057.03)
DocuSign is the leader in eSignature transaction management, and the global standard for eSignature. DocuSign offers its customers the easiest, fastest, most secure global network for sending, signing, tracking, and storing documents in the cloud. "
target: Appuri, Inc.
Appuri is a cloud-based Customer Data Platform that helps businesses optimize customer and revenue growth through powerful, practical application of Advanced Analytics and Machine Learning algorithms.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/27/2017 via BNC Analysis

Global Software, Inc., acquired Globe Software Pty.

synopsis: Global Software, a Raleigh, N.C. provider of Excel automation and reporting software backed by Thompson Street Capital Partners, acquired Globe Software Pty., a Perth, Australia-based creator of data analytic software.
buyer parent: Thompson Street Capital Partners
buyer: Global Software, Inc.
Global Software, Inc. is the leading provider of Microsoft Excel-based automation & reporting solutions to enhance the world’s foremost Business Intelligence (BI), Enterprise Resource Planning (ERP) including: SAP®, Oracle®, Microsoft® , Infor®, Viewpoint® and other operational platforms. "
target: Globe Software Pty.
Globe Software's leading edge application, Atlas, is a high-value, low-risk product with a strong and proven track record. Atlas 6.1 is the latest version of the leading business intelligence tool for Microsoft Dynamics users.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/21/2016 via GlobeNewswire

Sidetrade SA, acquired BrightTarget

synopsis: SaaS pioneer, Sidetrade, announced it has bought Artificial Intelligence start-up BrightTarget. BrightTarget's Cloud technology can be quickly deployed with leading Customer Relationship Management systems (CRM) and Marketing Automation platforms, avoiding costly investment in Big Data infrastructure and recruitment of Data Scientists.
buyer: Sidetrade SA (ENXTPA:ALBFR:$32.78)
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies. "
target: BrightTarget
BrightTarget's Cloud technology can be quickly deployed and interfaced with leading Customer Relationship Management systems (CRM) and Marketing Automation platforms, avoiding costly investment in Big Data infrastructure and recruitment of Data Scientists.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/7/2016 via Market Wire

CallidusCloud, acquired Datahug

synopsis: CallidusCloud, a global leader in cloud-based sales, marketing, learning and customer experience solutions, announced that it has acquired Datahug Limited, a SaaS predictive forecasting and sales analytics company. Customers of Datahug's predictive forecasting technology include companies like Nitro, McCann Fitzgerald and Scottish Equity Partners.
buyer: CallidusCloud (CALD:$239.66)
Callidus Software Inc., doing business as CallidusCloud®, is the global leader in cloud-based sales, marketing, learning and customer experience solutions. It enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions. "
target: Datahug
Datahug enables sales teams to increase sales velocity and reduce pipeline risk. The company's innovative solution gives managers deep visibility into the sales pipeline while reducing the burden on salespeople to update CRM.
price ($mm)
$13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/24/2016 via BusinessWire

Sutherland Global Services, acquired Nuevora

synopsis: Sutherland Global Services announced it has acquired Nuevora, a top 10 big data analytics firm. The move advances Sutherland’s big data capabilities and strengthens its Digital Practice Division to further address the fundamental challenge companies’ face in trying to translate massive amounts of customer data into immediately useful action.
buyer: Sutherland Global Services
Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the customer lifecycle. It is one of the largest, independent global BPO companies. "
target: Nuevora
Nuevora is a unique Big Data analytics solutions provider that helps leading organizations achieve positive, high-impact business outcomes through the delivery of continuous and context-sensitive predictive insights. Nuevora is headquartered in the Bay Area, CA.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/22/2016 via BusinessWire

Verint Systems Inc., acquired Contact Solutions

synopsis: Verint® Systems Inc., a global leader in Actionable Intelligence, announced its acquisition of Contact Solutions, a leading provider of real-time, contextual customer care solutions. Contact Solutions help reduce effort through highly personalized self-service and agent-assisted experiences.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint® is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. "
target: Contact Solutions
Contact Solutions is a leading provider of cloud-based voice and mobile customer care solutions. Focusing on customer engagement that’s effortless for the customer and sustainable for the enterprise, its solutions help reduce effort through personalized self-service and agent-assisted experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via BNC Analysis

Natero, acquired CustomerLink

synopsis: Natero, a customer success solution company, has acquired CustomerLink, a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
buyer: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. "
target: CustomerLink
CustomerLink is a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2019 via PR Newswire

Freshworks Inc., acquired Natero

synopsis: Freshworks Inc., a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via BNC Analysis

Natero, acquired CustomerLink

synopsis: Natero, a customer success solution company, has acquired CustomerLink, a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
buyer: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. "
target: CustomerLink
CustomerLink is a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via BNC Analysis

Natero, acquired CustomerLink

synopsis: Natero, a customer success solution company, has acquired CustomerLink, a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
buyer: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. "
target: CustomerLink
CustomerLink is a technology and services company, improving customer satisfaction and helping customers be successful with products and services. They help organizations of all sizes be successful by providing the link to customers to help measure and improve their satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/12/2022 via PR Newswire

mParticle, acquired Indicative

synopsis: mParticle, the leader in customer data infrastructure, has acquired Indicative, a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion, identify successful marketing campaigns, and increase customer lifetime value.
buyer: mParticle
mParticle is a leading customer data platform. mParticle makes it easy to holistically manage customer data along the entire product and customer lifecycle. Their platform helps companies to drive better customer interactions and deliver great customer experiences. "
target: Indicative
Indicative is a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion and engagement, identify successful marketing campaigns, and increase customer lifetime value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/29/2021 via Company Press Release

House of Control, will acquire Keyforce AS

synopsis: Oslo-based House of Control Group AS will acquire Keyforce AS, a Norwegian software company that creates standard integration products and add-ons to ERP solutions. The acquisition significantly strengthens House of Control’s integration capabilities and future Business Intelligence offerings.
buyer: House of Control (OB:HOC-ME:$17.75)
Based in Norway, House of Control develops SaaS (Software as a Service) solutions. These are digital tools that the CFO can easily apply to improve the performance of the finance department and – ultimately – the whole company. "
target: Keyforce AS
Based in Norway, Keyforce is a software company focused on creating standard integration products and add-ons to ERP solutions and SuperOffice CRM. Keyforce aims to create apps and integration products that solve practical issues and add value to users' business processes.
price ($mm)
rev ($mm)
$2
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 3/10/2021 via GlobeNewswire

Xactly Corporation, acquired TopOPPS

synopsis: Xactly, the leader in revenue intelligence solutions, has acquired TopOPPS, a company focused on artificial intelligence (AI), sales pipeline management and forecasting. With this strategic acquisition, Xactly is expanding beyond Sales Performance Management to deliver a first-of-its-kind, end-to-end platform for Revenue Operations (RevOps).
buyer parent: Vista Equity Partners
buyer: Xactly Corporation (XTLY:$95.46)
Headquartered in San Jose, California, Xactly, is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. "
target: TopOPPS
TopOPPS is a company focused on artificial intelligence (AI), sales pipeline management and forecasting. Modern sales teams plug TopOPPS into their CRM for predictive sales analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via BusinessWire

Twilio, acquired Segment.io

synopsis: Twilio has acquired Segment, the world’s leading customer data platform. The combination of Segment's platform and Twilio's Customer Engagement platform will allow Twilio to create more personalized, timely, and impactful engagement across customer service, marketing, analytics, product, and sales.
buyer: Twilio (TWLO:$2,547.18)
Twilio powers the future of business communications and is used by millions of developers. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use. "
target: Segment.io
Segment is the world’s leading customer data platform (CDP). Its platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed.
price ($mm)
$3,200
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/11/2020 via BNC Analysis

Affinity.co, acquired Nudge Software

synopsis: Affinity, a sales relationship intelligence platform provider, has acquired Nudge.ai, provider of a revenue intelligence platform for sales. Nudge.ai offers a relationship intelligence platform designed to help sales professionals access new accounts, analyze deal risk, measure account health, and more.
buyer: Affinity.co
Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. "
target: Nudge Software
Founded in 2014 and based in Toronto, Canada, Nudge is a relationship intelligence platform designed to help sales professionals access new accounts, analyze deal risk, measure account health and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/11/2019 via BusinessWire

Acquia, Inc., will acquire AgilOne

synopsis: Acquia will acquire AgilOne, the leading customer data platform for enterprises, to further deliver on its vision of providing open digital experiences. AgilOne brings valuable new capabilities to Acquia’s Open Digital Experience Platform, which harnesses the power of customer data and AI to understand, acquire, and engage with customers.
buyer: Acquia, Inc.
Acquia is an open digital experience company. The company provides the world’s most ambitious brands with technology that allows them to build, operate, and optimize websites, apps, and other digital experiences to create customer moments that matter. "
target: AgilOne
AgilOne is the leading customer data platform for enterprise companies. The company uses machine learning and analytical algorithms to enhance customer data leveraged through real-time APIs and orchestrated across all touchpoints.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/12/2019 via BusinessWire

Zoom Information, acquired Komiko

synopsis: ZoomInfo, the global leader in go-to-market (GTM) intelligence solutions, announced the acquisition of Seattle-area based Komiko, a company that provides AI-powered Sales and Customer Success solutions for business to business companies that use Salesforce CRM.
buyer parent: DiscoverOrg, LLC
buyer: Zoom Information (:$747.20)
Zoom Information, Inc. (ZoomInfo) is the world’s most comprehensive B2B data provider. ZoomInfo's Growth Acceleration Platform combines the most comprehensive B2B database with integrated tools to help companies optimize marketing effectiveness, jump-start growth, and maximize profitability. "
target: Komiko
Komiko provides AI-powered Sales and Customer Success solutions for business to business companies that use Salesforce CRM. They have customers of all sizes across software, healthcare, distribution, professional services, and insurance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/25/2019 via Company Press Release

SugarCRM Inc, acquired Corvana Corporation

synopsis: SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, announced Sugar Discover, a sophisticated analytics solution acquired from Corvana, a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Corvana Corporation
Corvana is a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast. Corvana allows anyone with basic Salesforce.com admin skills to be able to answer even the most complicated sales funnel analysis questions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/25/2019 via GlobeNewswire

Validity, Inc., acquired AppBuddy

synopsis: Validity, the most trusted name in customer data quality, has acquired AppBuddy, the leader in grid-based Software as a Service applications. AppBuddy helps users integrate any data from the cloud to manage the entire customer lifecycle, and enterprise companies increase sales productivity, forecast accuracy, and deliver excellent customer support.
buyer: Validity, Inc.
Validity develops innovative products that bring data quality solutions to businesses globally. Organizations rely on Validity solutions—including DemandTools, BriteVerify, Trust Assessments, and Return Path—to target, contact, engage, and retain customers effectively. "
target: AppBuddy
AppBuddy is a leader in grid-based Software as a Service applications. They help users integrate any data from the cloud to manage the entire customer lifecycle. AppBuddy helps enterprise companies increase sales productivity, forecast accuracy, and deliver excellent customer support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/23/2019 via GlobeNewswire

Intapp, Inc., acquired OnePlace Pte Ltd

synopsis: Intapp, a Professional Services Platform, has acquired OnePlace, a Client Lifecycle Management solution, built on the Salesforce platform, specifically for the Professional Services industry.
buyer parent: Great Hill Partners LLC
buyer: Intapp, Inc.
Intapp provides software and services that enable professional services and capital markets firms to thrive in an increasingly competitive marketplace, enhancing their ability to win more business, operate efficiently, manage risk and drive project and client success. "
target: OnePlace Pte Ltd
OnePlace is a Client Lifecycle Management solution, built on the Salesforce platform, specifically for the Professional Services industry. The OnePlace team has built a strong track record of planning, implementing and supporting successful CLM projects worldwide with expertise and passion.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2019 via PR Newswire

Freshworks Inc., acquired Natero

synopsis: Freshworks Inc., a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: Natero
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/11/2019 via Company Press Release

EDM Media B.V., acquired Human Inference B.V.

synopsis: EDMMedia Group, the leading data solutions company in the Benelux, announces the acquisition of Human Inference, whose Data Quality Software Solutions are widely used by organizations in the Benelux, Germany and the U.K. Human Inference is European market leader in the field of solutions for data quality.
buyer: EDM Media B.V.
EDMMedia Group (EDM) is a leading data solutions company in the Benelux. EDM wants to be the partner of choice for medium-sized and large data-driven organisations, helping them to maximise their RoD by making their data as accessible as possible, and by analysing and applying the data. "
target parent: NeoPost SA
target: Human Inference B.V.
Human Inference provides Data Quality Software Solutions that are widely used by organizations in the Benelux, Germany and the U.K. Human Inference is the European market leader in the field of solutions for data quality and Master Data Management (MDM) for customer data.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2017 via BNC Analysis

DocuSign Inc., acquired Appuri, Inc.

synopsis: DocuSign, an e-signature and digital transaction management company, has acquired the technology and core team members from Appuri. Appuri is a cloud-based Customer Data Platform that helps businesses optimize customer and revenue growth through powerful, practical application of Advanced Analytics and Machine Learning algorithms.
buyer: DocuSign Inc. (DOCU:$1,057.03)
DocuSign is the leader in eSignature transaction management, and the global standard for eSignature. DocuSign offers its customers the easiest, fastest, most secure global network for sending, signing, tracking, and storing documents in the cloud. "
target: Appuri, Inc.
Appuri is a cloud-based Customer Data Platform that helps businesses optimize customer and revenue growth through powerful, practical application of Advanced Analytics and Machine Learning algorithms.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/27/2017 via BNC Analysis

Global Software, Inc., acquired Globe Software Pty.

synopsis: Global Software, a Raleigh, N.C. provider of Excel automation and reporting software backed by Thompson Street Capital Partners, acquired Globe Software Pty., a Perth, Australia-based creator of data analytic software.
buyer parent: Thompson Street Capital Partners
buyer: Global Software, Inc.
Global Software, Inc. is the leading provider of Microsoft Excel-based automation & reporting solutions to enhance the world’s foremost Business Intelligence (BI), Enterprise Resource Planning (ERP) including: SAP®, Oracle®, Microsoft® , Infor®, Viewpoint® and other operational platforms. "
target: Globe Software Pty.
Globe Software's leading edge application, Atlas, is a high-value, low-risk product with a strong and proven track record. Atlas 6.1 is the latest version of the leading business intelligence tool for Microsoft Dynamics users.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/21/2016 via GlobeNewswire

Sidetrade SA, acquired BrightTarget

synopsis: SaaS pioneer, Sidetrade, announced it has bought Artificial Intelligence start-up BrightTarget. BrightTarget's Cloud technology can be quickly deployed with leading Customer Relationship Management systems (CRM) and Marketing Automation platforms, avoiding costly investment in Big Data infrastructure and recruitment of Data Scientists.
buyer: Sidetrade SA (ENXTPA:ALBFR:$32.78)
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies. "
target: BrightTarget
BrightTarget's Cloud technology can be quickly deployed and interfaced with leading Customer Relationship Management systems (CRM) and Marketing Automation platforms, avoiding costly investment in Big Data infrastructure and recruitment of Data Scientists.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/7/2016 via Market Wire

CallidusCloud, acquired Datahug

synopsis: CallidusCloud, a global leader in cloud-based sales, marketing, learning and customer experience solutions, announced that it has acquired Datahug Limited, a SaaS predictive forecasting and sales analytics company. Customers of Datahug's predictive forecasting technology include companies like Nitro, McCann Fitzgerald and Scottish Equity Partners.
buyer: CallidusCloud (CALD:$239.66)
Callidus Software Inc., doing business as CallidusCloud®, is the global leader in cloud-based sales, marketing, learning and customer experience solutions. It enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions. "
target: Datahug
Datahug enables sales teams to increase sales velocity and reduce pipeline risk. The company's innovative solution gives managers deep visibility into the sales pipeline while reducing the burden on salespeople to update CRM.
price ($mm)
$13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/24/2016 via BusinessWire

Sutherland Global Services, acquired Nuevora

synopsis: Sutherland Global Services announced it has acquired Nuevora, a top 10 big data analytics firm. The move advances Sutherland’s big data capabilities and strengthens its Digital Practice Division to further address the fundamental challenge companies’ face in trying to translate massive amounts of customer data into immediately useful action.
buyer: Sutherland Global Services
Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the customer lifecycle. It is one of the largest, independent global BPO companies. "
target: Nuevora
Nuevora is a unique Big Data analytics solutions provider that helps leading organizations achieve positive, high-impact business outcomes through the delivery of continuous and context-sensitive predictive insights. Nuevora is headquartered in the Bay Area, CA.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/22/2016 via BusinessWire

Verint Systems Inc., acquired Contact Solutions

synopsis: Verint® Systems Inc., a global leader in Actionable Intelligence, announced its acquisition of Contact Solutions, a leading provider of real-time, contextual customer care solutions. Contact Solutions help reduce effort through highly personalized self-service and agent-assisted experiences.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint® is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. "
target: Contact Solutions
Contact Solutions is a leading provider of cloud-based voice and mobile customer care solutions. Focusing on customer engagement that’s effortless for the customer and sustainable for the enterprise, its solutions help reduce effort through personalized self-service and agent-assisted experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like CustomerLink


read more

CustomerLink

Indicative

Keyforce AS

TopOPPS

Segment.io

Node.io

Nudge Software

AgilOne

Komiko

Corvana Corporation

AppBuddy

OnePlace Pte Ltd

Natero

Human Inference B.V.

Appuri, Inc.

Globe Software Pty.

BrightTarget

Datahug

Nuevora

Contact Solutions

read more

CustomerLink

read more

Natero

CustomerLink

read more

CustomerLink

Indicative

Keyforce AS

TopOPPS

Segment.io

Node.io

Nudge Software

AgilOne

Komiko

Corvana Corporation

AppBuddy

OnePlace Pte Ltd

Natero

Human Inference B.V.

Appuri, Inc.

Globe Software Pty.

BrightTarget

Datahug

Nuevora

Contact Solutions

Geography
Matching Companies
Ticker: NasdaqGS:SVMK
 
 
 
 
 
 
 
 
Momentive Global
Momentive Global
Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI.
year
2021
rev ($mm)
$443.79
EBITDA ($mm)
($68.58)
EBIT ($mm)
($86.77)
Net Income ($mm)
Employees
1600
  • drill down
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Ticker: NasdaqCM:SOPA
 
 
 
 
 
 
 
 
Society Pass Incorporated
Society Pass Incorporated
Society Pass Incorporated is a leading Southeast Asian data-driven loyalty platform. Society Pass provides merchants with SoPa.asia – an online commerce platform for users, alongside with #HOTTAB Biz – a convenient order management app for business partners on SoPa.asia.
year
2021
rev ($mm)
$0.11
EBITDA ($mm)
($12.79)
EBIT ($mm)
($16.00)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: ASX:BTH
 
 
 
 
 
 
 
 
bigtincan
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption.
year
2020
rev ($mm)
$22.22
EBITDA ($mm)
($8.46)
EBIT ($mm)
($9.22)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2023
rev ($mm)
$26,492.00
EBITDA ($mm)
$3,846.00
EBIT ($mm)
$548.00
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Zeta Global
Zeta Global
Zeta Global Holdings Corp. is a leading data-driven, cloud-based marketing technology company that empowers enterprises to acquire, grow and retain customers more efficiently.
year
2021
rev ($mm)
$458.34
EBITDA ($mm)
($198.60)
EBIT ($mm)
($244.53)
Net Income ($mm)
Employees
1434
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2021
rev ($mm)
$1,338.60
EBITDA ($mm)
($136.07)
EBIT ($mm)
($166.68)
Net Income ($mm)
Employees
5860
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises of helpLine (Service Management), anafee (Financial Management), Careware (Field and Customer Service Management), and SABIO (Knowledge Management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2021
rev ($mm)
$23.14
EBITDA ($mm)
$4.28
EBIT ($mm)
$1.53
Net Income ($mm)
$0.35
Employees
158
  • drill down
  • watch
Ticker: NasdaqGS:SVMK
 
 
 
 
 
 
 
 
Momentive Global
Momentive Global
Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI.
year
2021
rev ($mm)
$443.79
EBITDA ($mm)
($68.58)
EBIT ($mm)
($86.77)
Net Income ($mm)
Employees
1600
  • drill down
  • watch
Ticker: NasdaqCM:SOPA
 
 
 
 
 
 
 
 
Society Pass Incorporated
Society Pass Incorporated
Society Pass Incorporated is a leading Southeast Asian data-driven loyalty platform. Society Pass provides merchants with SoPa.asia – an online commerce platform for users, alongside with #HOTTAB Biz – a convenient order management app for business partners on SoPa.asia.
year
2021
rev ($mm)
$0.11
EBITDA ($mm)
($12.79)
EBIT ($mm)
($16.00)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: ASX:BTH
 
 
 
 
 
 
 
 
bigtincan
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption.
year
2020
rev ($mm)
$22.22
EBITDA ($mm)
($8.46)
EBIT ($mm)
($9.22)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2023
rev ($mm)
$26,492.00
EBITDA ($mm)
$3,846.00
EBIT ($mm)
$548.00
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Zeta Global
Zeta Global
Zeta Global Holdings Corp. is a leading data-driven, cloud-based marketing technology company that empowers enterprises to acquire, grow and retain customers more efficiently.
year
2021
rev ($mm)
$458.34
EBITDA ($mm)
($198.60)
EBIT ($mm)
($244.53)
Net Income ($mm)
Employees
1434
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2021
rev ($mm)
$1,338.60
EBITDA ($mm)
($136.07)
EBIT ($mm)
($166.68)
Net Income ($mm)
Employees
5860
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises of helpLine (Service Management), anafee (Financial Management), Careware (Field and Customer Service Management), and SABIO (Knowledge Management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2021
rev ($mm)
$23.14
EBITDA ($mm)
$4.28
EBIT ($mm)
$1.53
Net Income ($mm)
$0.35
Employees
158
  • drill down
  • watch