Like Salesforce.org

announced 4/17/2019 via Company Press Release

Salesforce.com, Inc., will acquire Salesforce.org

synopsis: Salesforce, the global leader in CRM, announced that Salesforce.org, the independent nonprofit social enterprise, will be integrated into Salesforce. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
price ($mm)
$300
rev ($mm)
$175
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
closed 6/16/2021 via Yahoo, Inc.

Community Brands, acquired MobileCause

synopsis: Community Brands, the leading provider of cloud-based software and payment solutions for associations, nonprofits and schools, acquired MobileCause, a premier comprehensive digital fundraising platform. MobileCause provides the leading web software service for mobile giving, engagement, CRM, and donor communication for nonprofits.
buyer parent: Insight Venture Partners
buyer: Community Brands
Community Brands is the leading provider of cloud-based software to associations, nonprofits, and K-12 schools. Organizations adopt Community Brands software to manage their event data. Using these solutions, customers of all sizes create meaningful and lasting experiences for their members. "
target: MobileCause
MobileCause provides the leading web software service for mobile giving, engagement, CRM, and donor communication for nonprofits. MobileCause delivers a suite of mobile engagement tools to nationally recognized nonprofit organizations.
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closed 6/2/2021 via BNC Analysis

EveryAction, acquired Salsa Labs

synopsis: EveryAction’s buying spree continues unabated, landing its largest acquisition yet — Salsa Labs, one of the best-known software companies serving nonprofits. Salsa's SmartEngagement Technology combines CRM and nonprofit engagement software with embedded best practices, machine learning, and world-class education and support.
buyer parent: Insight Venture Partners
buyer: EveryAction
EveryAction offers best-in-class digital, development, and organizing SaaS products, with a unified customer relationship management (CRM) platform that serves nonprofits of all sizes. Headquartered in Washington, D.C., EveryAction is fueled by passionate people who truly care about doing more good."
target parent: Accel-KKR
target: Salsa Labs
Salsa Labs is one of the best-known software companies serving nonprofits. Salsa's SmartEngagement Technology combines CRM and nonprofit engagement software with embedded best practices, machine learning, and world-class education and support.
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closed 1/7/2021 via BusinessWire

Bloomerang, acquired Kindful

synopsis: Bloomerang, a leader in cloud-based donor management and fundraising software for small and mid-size nonprofits, announced that it has acquired Kindful, a nonprofit software platform known for its best-in-class third party application integrations and online fundraising tools.
buyer parent: JMI Equity
buyer: Bloomerang
Indianapolis-based Bloomerang is a cloud-based donor management and fundraising platform designed to help nonprofits reach, engage and retain the advocates they depend on to achieve their vision for a better world. "
target: Kindful
Kindful is a Nashville-based software company that provides powerful software to help nonprofits organize data and manage donors better. Featuring online donation pages, donor management tools, reporting tools, and integrated partnerships with industry-leading services.
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closed 1/6/2021 via PR Newswire

Moore, acquired Amergent

synopsis: Moore, a leading provider of performance-driven marketing solutions, has acquired Amergent, a direct marketing and donor management software company serving the nonprofit industry. Amergent creates multi-channel fundraising campaigns that include direct mail, email and online giving. They offer a web-based database system for managing donors.
buyer: Moore
Moore is a global leader in performance-driven marketing solutions. Moore provides end-to-end solutions in every fundraising channel. The group provides services for strategic consulting, creative development, media planning and buying, research and analytics, public relations, and more. "
target: Amergent
Amergent is a direct marketing and donor management software company dedicated to serving the nonprofit industry. Amergent creates multi-channel fundraising campaigns that include direct mail, email and online giving. They offer a web-based database system for managing donors.
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closed 12/23/2020 via PR Web

Personify Inc, acquired MemberClicks, Inc.

synopsis: Personify, Inc., the market-leading provider of technology solutions for associations and nonprofit organizations, has acquired MemberClicks, a member management platform for associations and local chambers. The acquisition provides clients of Personify and MemberClicks with an enhanced suite of digital tools available through a single partner.
buyer parent: Pamlico Capital
buyer: Personify Inc
Personify is the market-leading provider of technology solutions for associations and nonprofit organizations. Personify provides insights to maximize engagement and deliver value across every interaction with members, donors, volunteers, attendees, exhibitors, and more. "
target: MemberClicks, Inc.
MemberClicks provides a platform of integrated software solutions designed to simplify membership management and event management. Solutions include association management software, learning management software, event management software, and job board software.
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closed 2/6/2019 via BusinessWire

ClearCourse Partnership LLP, acquired APT Solutions

synopsis: ClearCourse Partnership LLP has acquired APT Solutions, a specialist supplier of membership software and services to a wide range of clients in the not-for-profit sector, specializing in systems for Trade Unions, Professional Institutions, Sporting Bodies and Charities ranging from 1,000 to 1.5 million members.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse Partnership LLP is a new partnership of innovative technology companies providing membership software and services to groups, organisations and businesses. ClearCourse is backed by Aquiline Capital Partners. "
target: APT Solutions
Based in the UK, APT Solutions is a specialist supplier of membership software and services to a wide range of clients in the not-for-profit sector, specializing in systems for Trade Unions, Professional Institutions, Sporting Bodies and Charities ranging from 1,000 to 1.5 million members.
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closed 11/13/2018 via BusinessWire

ClearCourse Partnership LLP, acquired MillerTech

synopsis: ClearCourse Partnership LLP, a new partnership of innovative technology companies providing membership software and services to groups, organizations and businesses, announced its acquisition of MillerTech, a market-leading supplier of membership and customer relationship management (CRM) systems to the Not for Profit (NFP) sector.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a new partnership of innovative technology companies providing membership software and services to groups, organizations and businesses. "
target: MillerTech
MillerTech is a market-leading supplier of membership and customer relationship management (CRM) systems to the Not for Profit (NFP) sector. They are based in London, UK.
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closed 4/12/2018 via PR Web

Accel-KKR, acquired Salsa Labs

synopsis: Salsa Labs, a leading provider of fundraising, advocacy, and marketing software for nonprofits, today announced that it has been acquired by Accel-KKR, a leading technology focused private equity firm.
buyer: Accel-KKR
Accel-KKR is a technology-focused investment firm with $4.3 billion in capital commitments. The firm focuses on software and IT-enabled businesses well-positioned for topline and bottom-line growth. "
target: Salsa Labs
Salsa Labs is a technology company that provides powerful fundraising, advocacy and marketing software to nonprofit organizations helping them Engage and Change the World.
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closed 9/27/2017 via BNC Analysis

Personify Inc, acquired Wild Apricot

synopsis: Association and membership technology firm Personify has announced the acquisition of Wild Apricot, a membership management software provider, to further concentrate on constituent-focused organizations.
buyer: Personify Inc
Personify is the leading enterprise software and service solution that empowers the best member-focused organizations to succeed. Personify’s suite of products and services enable member-based organizations to better understand, track and manage their constituents. "
target: Wild Apricot
Wild Apricot is web-based software for small associations and non-profits to help manage membership, website, events and other activities. It is "cloud" software, meaning it runs through a web browser without needing to install anything on your local computer.
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closed 6/26/2017 via GlobeNewswire

Portalbuzz merged with Aplos Software,

synopsis: Aplos Software, a leader in web-based nonprofit software, has merged with Portalbuzz, a member management software company. The merged company, which will operate under the Aplos name, will focus on the development of a unified software platform that meets the front- and back-office needs of nonprofit organizations.
buyer: Aplos Software
Aplos specializes in web-based software that makes it simple to manage nonprofits. Based in Fresno, CA, Aplos was founded in 2009. Aplos’ platform provides fund accounting and specialized back-office features such as online donations, communications, donation tracking and a robust donor database. "
target: Portalbuzz
Founded in 2005, Portalbuzz helps organizations manage things like websites, members, meeting, events, billing, and more via web-based software. Since its founding, Portalbuzz has built a reputation primarily within service clubs as a member management platform.
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closed 5/18/2017 via Company Press Release

Telosa Software, Inc. merged with DonorCommunity,

synopsis: DonorCommunity, Inc., developers of the industry-leading cloud-based platform for online fundraising and event management and Telosa Software, developers of the affordable and easy-to-use Exceed! Basic, Exceed! Premier, and Exceed Beyond line of Donor Management solutions, jointly announced that the two companies have merged to form Arreva.
buyer: DonorCommunity
DonorCommunity, Inc. is a cloud computing Software as a Service firm that helps nonprofit organizations cultivate donors, forge closer relationships with stakeholders, engage their communities and raise funds year-round. "
target: Telosa Software, Inc.
For over 25 years, Telosa Software has been delivering affordable, easy-to-use fundraising software and information management solutions that empower nonprofits to focus on and achieve their respective missions and fundraising goals.
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closed 4/12/2017 via BNC Analysis

Community Brands, acquired Aptify

synopsis: Community Brands has acquired Aptify. Aptify has years of experience providing powerful, flexible and comprehensive Association and Membership Management Software solutions globally. Aptify focuses on delivering a complete solution for association business needs coupled with the most flexible technology platform in the world.
buyer: Community Brands
Community Brands is the market-leader of technology and revenue solutions for more than 13,000 associations and nonprofit organizations. Its connected eco-system of software and services are transforming the value organizations recognize from their technology investments. "
target: Aptify
Aptify has years of experience providing powerful, flexible and comprehensive Association and Membership Management Software solutions globally. Aptify focuses on delivering a complete solution for association business needs coupled with the most flexible technology platform in the world.
price ($mm)
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closed 1/31/2016 via Company Press Release

YourCause, LLC, acquired Orange Leap, LLC

synopsis: YourCause, the leading SaaS provider of employee engagement solutions, has acquired Orange Leap, a cloud based provider of donor management solutions for non-profits globally. Orange Leap’s Constituent Relationship Management software allows non-profits to more effectively manage donor and supporter relationships through better data management.
buyer: YourCause, LLC
YourCause, LLC is a Dallas, TX based Software as a Service provider of the CSRconnect Employee Engagement Platform that provides a fully hosted and managed solution for employee philanthropy, volunteering, sustainability, and general engagement programs. "
target: Orange Leap, LLC
Orange Leap, LLC energizes non-profits, making it easier for them to achieve mission success. The Dallas-based company offers innovative yet simple to use Software as a Service and software-based solutions that strengthen relationships with constituents and other non-profits.
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closed 12/10/2015 via Company Press Release

Daxko, acquired CSI Software

synopsis: Daxko, Inc. announced it has acquired CSI Software LLC, provider of enterprise software to health and fitness clubs, campus recreation centers, parks and recreation centers, wellness centers, and nonprofit organizations.
buyer parent: Pamlico Capital
buyer: Daxko
Headquartered in Birmingham, Alabama, Daxko is a leading provider of mission critical software to member-based health and wellness organizations. Daxko helps customers achieve high levels of operational efficiency, deliver strong fiscal management, and engage their members in meaningful ways. "
target: CSI Software
CSI Software provides fully integrated membership management software and mobile applications to health and fitness clubs, campus recreation centers, parks and recreation facilities, wellness centers and hotels and fitness resorts, as well as Jewish Community Centers, YMCAs and YWCAs.
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closed 11/18/2015 via Company Press Release

DonorPro merged with Salsa Labs,

synopsis: Nonprofit software industry leaders DonorPro and Salsa Labs (Salsa) have joined forces to create a unique, truly integrated online communications, fundraising, advocacy and donor management platform designed to radically advance supporter engagement.
buyer: Salsa Labs
Salsa helps nonprofits and political campaigns ignite action and fuel change around the world by growing and engaging a base of support online. With Salsa, groups of all sizes can easily organize their supporters and chapters, fundraise, communicate through email and social media, and host events. "
target: DonorPro
DonorPro provides award-winning fundraising and donor management software for nonprofits that helps them reach more donors, raise more money, and operate more efficiently.
price ($mm)
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closed 8/21/2013 via BusinessWire

Abila, acquired Avectra, Inc

synopsis: Abila, a provider of software solutions dedicated to serving dynamic nonprofit organizations and government agencies, has acquired Avectra, a leading provider of Web-based CRM solutions for associations and not-for-profits.
buyer parent: Accel KKR
buyer: Abila
Abila serves strategic leaders and managers in dynamic nonprofit organizations and government agencies through high-value solutions. Organizations trust Abila to simplify and streamline processes in order to perform their best work and focus on delivering their unique mission. "
target: Avectra, Inc
Avectra is the leading provider of on demand membership management software solutions. Avectra's program is for member-based organizations of every size and discipline.
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closed 6/26/2012 via BNC Analysis

AccuFund, Inc., acquired Outreach Suite

synopsis: AccuFund, a provider of financial reporting and accounting software for nonprofit, municipal and government organizations, has acquired Outreach Suite, an online software-as-a-service solution providing fundraising capabilities and constituent relationship management.
buyer: AccuFund, Inc.
AccuFund, Inc. specializes in accounting software for not-for-profits and government agencies. AccuFund is a full windows accounting suite, designed with simplicity of use while maintaining broad functionality as key requirements. "
target: Outreach Suite
Outreach Suite is a technology & professional service company, aligned with the non-profit methodology. They combine extensive experience with comprehensive capabilities across all non-profit verticals and their processes.
price ($mm)
$1.00
rev ($mm)
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closed 5/7/2012 via BusinessWire

Blackbaud, Inc., acquired Convio, Inc.

synopsis: Blackbaud, Inc., the leading global provider of software and services designed specifically for nonprofit organizations, announced that it has completed its acquisition of Convio, Inc., a leading provider of on-demand constituent engagement solutions.
buyer: Blackbaud, Inc. (BLKB:$807.42)
Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. "
target: Convio, Inc. (CNVO:$80.35)
Convio, Inc. is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to maximize the value of every relationship. Convio serves more than 1,400 nonprofit organizations from its headquarters in Austin, TX and other offices around the US.
price ($mm)[EV]
$297 [$246]
rev ($mm)
$80
EBITDA ($mm)
$8
EV / rev
3.4x
EV / EBITDA
35.5x
closed 8/5/2021 via BNC Analysis

Apax Partners, acquired Social Solutions Global Inc.

synopsis: Apax has acquired Social Solutions, the leading provider of cloud software for nonprofit and public sector social service organizations. Social Solutions offers performance management and case management solutions that allow customers to measure the impact of their work on program participants.
buyer: Apax Partners
Apax Partners is a leading global private equity advisory firm. The Apax Funds invest in companies across four global sectors of Tech & Telco, Services, Healthcare and Consumer. These funds provide long-term equity financing to build and strengthen world-class companies. "
target parent: Vista Equity Partners
target: Social Solutions Global Inc.
Social Solutions is the leading provider of cloud software for nonprofit and public sector social service organizations. Social Solutions offers performance management and case management solutions that allow customers to measure the impact of their work on program participants.
price ($mm)
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announced 4/17/2019 via Company Press Release

Salesforce.com, Inc., will acquire Salesforce.org

synopsis: Salesforce, the global leader in CRM, announced that Salesforce.org, the independent nonprofit social enterprise, will be integrated into Salesforce. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
price ($mm)
$300
rev ($mm)
$175
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
closed 1/14/2019 via Company Press Release

Salesforce.org, acquired roundCorner

synopsis: Salesforce.org, a non-profit enterprise that gives back to the community to invest in education, acquired roundCorner. roundCorner was the first Salesforce.org Platinum App Partner for the nonprofit market in North America and provides fundraising solutions and industry expertise to meet the needs of the largest global organizations.
buyer parent: Salesforce.com, Inc.
buyer: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good. "
target: roundCorner
roundCorner, Inc. provides cloud-based enterprise donor management solutions for nonprofit, public media, and higher education customers. It offers roundCause, a cloud-based constituent relationship management and marketing automation system for board.
price ($mm)
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announced 8/2/2021 via BNC Analysis

MuleSoft, will acquire Servicetrace

synopsis: MuleSoft, the world’s #1 integration and API platform, will acquire Servicetrace, a German developer of robotic process automation (RPA) solutions. Servicetrace enables organizations to begin their automation journey simply and safely. Their software combines everything their clients need to implement RPA throughout their entire company.
buyer parent: Salesforce.com, Inc.
buyer: MuleSoft
MuleSoft is the world’s #1 integration and API platform. MuleSoft makes it easy to connect data from any system to create connected experiences. Their platform allows users to create application networks that connect enterprise apps, data and devices, across any cloud and on-premise. "
target: Servicetrace
Servicetrace is a German developer of robotic process automation (RPA) solutions. Servicetrace enables organizations to begin their automation journey simply and safely. Their software combines everything their clients need to successfully implement RPA throughout their entire company.
price ($mm)
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announced 12/16/2020 via Company Press Release

Salesforce.com, Inc., will acquire Acumen Solutions

synopsis: Salesforce will acquire Acumen Solutions, a professional services firm with deep Salesforce knowledge and extensive industry expertise across the public sector, manufacturing, financial services, and more. With the acquisition, Salesforce can better provide customers across all industries with products and solutions that meet their specific needs.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: Acumen Solutions
Acumen Solutions is the leader in Enterprise Cloud Transformation, delivering innovative technology expertise to the Fortune 500 and government. The company develops groundbreaking solutions that grow revenue, strengthen customer relationships, streamline operations, and improve productivity.
price ($mm)
$570
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/1/2020 via BusinessWire

Salesforce.com, Inc., will acquire Slack Technologies, Inc

synopsis: Salesforce, the global leader in CRM, and Slack Technologies, Inc., the most innovative enterprise communications platform, have entered into a definitive agreement under which Salesforce will acquire Slack.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: Slack Technologies, Inc (WORK:$902.61)
Slack brings all employees' communication together in one place. It creates open channels for the projects, groups and topics that teams share including messages, files & comments, inline images & video, rich link summaries and integration with the services people use every day, like Twitter, etc.
price ($mm)[EV]
$28,154 [$27,483]
rev ($mm)
$834
EBITDA ($mm)
EV / rev
33.3x
EV / EBITDA
announced 9/9/2020 via Company Press Release

Salesforce.com, Inc., will acquire Mobify

synopsis: Salesforce, a global leader in Customer Relationship Management solutions, will acquire Canada-based Mobify, a provider of ecommerce storefront solutions. Mobify will provide Salesforce Commerce Cloud with a modern storefront solution that will allow brands to customize their commerce experiences faster and more frequently.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: Mobify
Canada-based Mobify is a modern web storefront for headless commerce. It empowers enterprise retailers and brands to innovate their digital customer experience without taking on operational risk by offloading the complexity of hosting, securing, scaling, and monitoring the web storefront.
price ($mm)
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closed 3/4/2020 via BNC Analysis

Salesforce.com, Inc., acquired The CMO Club

synopsis: The world’s number one martech company- Salesforce has acquired The CMO Club. The CMO Club is the world’s most engaged and inspired marketing leadership community of Senior Marketing Executives who help each other solve their biggest challenges, within a candid, trusted, and sharing environment.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: The CMO Club
The CMO Club is the world’s most engaged and inspired marketing leadership community of Senior Marketing Executives who help each other solve their biggest challenges, within a candid, trusted, and sharing environment.
price ($mm)
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closed 6/5/2020 via BNC Analysis

Salesforce.com, Inc., acquired Vlocity

synopsis: Salesforce, the global leader in Customer Relationship Management, has acquired Vlocity, a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: Vlocity
Vlocity is a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies. Vlocity increases sales, service and marketing agility, operational efficiency and digital adoption at a faster time to value across the enterprise.
price ($mm)
$1,330
rev ($mm)
EBITDA ($mm)
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closed 2/5/2020 via Company Press Release

Salesforce.com, Inc., acquired Evergage

synopsis: Salesforce, the global leader in Customer Relationship Management (CRM), has acquired Evergage, Inc., a company that develops a cloud-based platform for digital marketers to increase engagement of their visitors and users through real time one-to-one personalized experiences.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target: Evergage
Evergage, Inc. develops a cloud-based platform for digital marketers to increase engagement of their visitors and users through real time one-to-one personalized experiences.
price ($mm)
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announced 8/7/2019 via Company Press Release

Salesforce.com, Inc., will acquire ClickSoftware Technologies

synopsis: Salesforce, the global leader in Customer Relationship Management (CRM), will be acquiring ClickSoftware, a global leader in field service management solutions, delivering value through improved efficiency, effectiveness, and enhanced customer experiences.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360° view of their customers. "
target parent: Francisco Partners Management LLC
target: ClickSoftware Technologies (CKSW:$124.58)
ClickSoftware is a global leader in field service management solutions, delivering value through improved efficiency, effectiveness, and enhanced customer experiences. ClickSoftware blends unparalleled industry expertise and computer science to deliver meaningful, measurable business value.
price ($mm)
$1,350
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/10/2019 via Company Press Release

Salesforce.com, Inc., will acquire Tableau Software

synopsis: Salesforce, the global leader in CRM, and Tableau Software, the leading analytics platform, have entered into a definitive agreement under which Salesforce will acquire Tableau in an all-stock transaction. Tableau pioneered self-service analytics with an intuitive analytics platform that empowers people of any skill level to work with data.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Tableau Software (DATA:$1,191.61)
Tableau Software helps people see and understand data. Offering a revolutionary new approach to business intelligence, Tableau allows users to quickly connect, visualize, and share data with a seamless experience from the PC to the iPad.
price ($mm)
$15,700
rev ($mm)
$1,192
EBITDA ($mm)
EV / rev
13.2x
EV / EBITDA
announced 5/8/2019 via BNC Analysis

Salesforce.com, Inc., will acquire Bonobo

synopsis: Salesforce has agreed to acquire Tel Aviv-based conversational intelligence platform Bonobo. Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Bonobo
Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention. They are based in Israel and San Francisco.
price ($mm)
$45
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/30/2019 via Company Press Release

Salesforce.com, Inc., acquired MapAnything

synopsis: Salesforce, the global leader in Customer Relationship Management, has acquired MapAnything, a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: MapAnything
MapAnything is a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
price ($mm)
$225*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/17/2019 via Company Press Release

Salesforce.com, Inc., will acquire Salesforce.org

synopsis: Salesforce, the global leader in CRM, announced that Salesforce.org, the independent nonprofit social enterprise, will be integrated into Salesforce. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
price ($mm)
$300
rev ($mm)
$175
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
announced 1/30/2019 via Company Press Release

Salesforce.com, Inc., will acquire Griddable

synopsis: Salesforce, the global CRM leader, has signed a definitive agreement to acquire Griddable. Griddable.io enables digital transformation with a unified platform for continuous data integration and real-time analytics across the hybrid cloud.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Griddable
Griddable.io is a resilient scale-out grid platform that synchronizes data across any topology or database platform on any cloud. A policy engine controls flexible definition of what data is filtered, masked, or transformed in transit.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/14/2019 via Company Press Release

Salesforce.org, acquired roundCorner

synopsis: Salesforce.org, a non-profit enterprise that gives back to the community to invest in education, acquired roundCorner. roundCorner was the first Salesforce.org Platinum App Partner for the nonprofit market in North America and provides fundraising solutions and industry expertise to meet the needs of the largest global organizations.
buyer parent: Salesforce.com, Inc.
buyer: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good. "
target: roundCorner
roundCorner, Inc. provides cloud-based enterprise donor management solutions for nonprofit, public media, and higher education customers. It offers roundCause, a cloud-based constituent relationship management and marketing automation system for board.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/5/2018 via Company Press Release

Salesforce.com, Inc., will acquire REBEL

synopsis: Salesforce, the global CRM leader, has signed a definitive agreement to acquire Rebel, a startup that develops interactive email services for businesses to enhance their direct marketing services: recipients of interactive emails can write reviews, shop and take other actions without leaving the messages to do so.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: REBEL
At Rebel they reimagine what email can do by powering actionable, interactive experiences directly within the inbox. Rebel makes emails an extension of the user's application or website, increasing engagement, conversions and actions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/16/2018 via Company Press Release

Salesforce.com, Inc., will acquire Datorama

synopsis: Salesforce has signed a definitive agreement to acquire Datorama, the leading cloud-based, AI-powered marketing intelligence and analytics platform for enterprises, agencies and publishers. Datorama enables more than 3,000 leading global agencies and brands to optimize marketing campaigns, automate reporting and make data-driven decisions faster.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Datorama
Datorama is the leading cloud-based, AI-powered marketing intelligence and analytics platform for enterprises, agencies and publishers. Datorama enables more than 3,000 leading global agencies and brands to optimize marketing campaigns, automate reporting and make data-driven decisions faster.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/20/2018 via PR Newswire

Salesforce.com, Inc., will acquire MuleSoft

synopsis: Salesforce, the global leader in CRM, is to acquire MuleSoft, a company that provides one of the world's leading platforms for building application networks that connect enterprise apps, data and devices, across any cloud and on-premise.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: MuleSoft
MuleSoft provides one of the world's leading platforms for building application networks that connect enterprise apps, data and devices, across any cloud and on-premise. More than 1,200 customers depend on MuleSoft including Coca-Cola, Barclays, Unilever and Mount Sinai.
price ($mm)[EV]
$6,143 [$5,939]
rev ($mm)
$296
EBITDA ($mm)
EV / rev
22.3x
EV / EBITDA
announced 3/14/2018 via BNC Analysis

Salesforce.com, Inc., will acquire CloudCraze

synopsis: Salesforce has agreed to acquire CloudCraze, the maker of a B2B platform built on the enterprise software giant's commerce cloud. Founded in 2009, CloudCraze delivers robust B2B commerce native on Salesforce. It allows businesses to generate online revenue fast and easily scale for growth.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: CloudCraze
CloudCraze delivers robust B2B commerce native on Salesforce. It allows businesses to generate online revenue fast and easily scale for growth. CloudCraze powers Customer-First Commerce for industry leaders such as AB InBev, Coca-Cola, Ecolab, GE, Hallmark, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/8/2018 via BNC Analysis

Quip, will acquire Attic Labs, Inc.

synopsis: Quip, a provider of a mobile productivity suite that enables people to collaborate on any device, will acquire Attic Labs, the developers of Noms. Noms is an open-source decentralized database that makes it easy to store, move, and collaborate on large-scale structured data.
buyer parent: Salesforce.com, Inc.
buyer: Quip
Quip is a mobile productivity suite that enables people to collaborate on any device. Quip combines chat, documents, spreadsheets, checklists, and more in a simple and elegant interface that makes collaboration easy. "
target: Attic Labs, Inc.
Attic Labs are the developers of Noms, an open-source decentralized database that makes it easy to store, move, and collaborate on large-scale structured data. Noms allows users to replicate data and edit it offline on multiple machines.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/25/2017 via Company Press Release

Salesforce.com, Inc., will acquire Sequence

synopsis: Salesforce, the world's #1 CRM company, has signed a definitive agreement to acquire Sequence, a creative digital agency developing brands, digital products and connected experiences that engage people and build businesses.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Sequence
Sequence is a creative digital agency developing brands, digital products and connected experiences that engage people and build businesses.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/17/2019 via Company Press Release

Salesforce.com, Inc., will acquire Salesforce.org

synopsis: Salesforce, the global leader in CRM, announced that Salesforce.org, the independent nonprofit social enterprise, will be integrated into Salesforce. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Salesforce.org
Salesforce.org is a non-profit enterprise that gives back to the community to invest in education to make sure youth are future ready. Salesforce.org gets technology in the hands of nonprofits, education institutions and philanthropic organizations so they can connect with others and do more good.
price ($mm)
$300
rev ($mm)
$175
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
announced 8/11/2021 via BusinessWire

Verint Systems Inc., will acquire Conversocial

synopsis: Verint, The Customer Engagement Company, will acquire Conversocial to expand the digital-first capabilities of its cloud platform. Conversocial is a software company that helps leading brands such as Google, Sephora, British Airways, and Hertz build and scale relationships via the personal touch and convenience of social messaging.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verinthelps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. "
target: Conversocial
Conversocial simplifies how brands communicate with their customers by combining human agents and bots in a single platform. The result; frictionless customer experiences throughout the customer lifecycle that enhance customer loyalty and drive revenue — at scale.
price ($mm)
$50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/24/2021 via GlobeNewswire

Technology Commerce Management, acquired Ninjaoutreach

synopsis: Technology Commerce Management (TCM) has acquired NinjaOutreach, whose proprietary technology enables users to filter through millions of social media influencers in order to find the ones that most precisely reach targeted customers.
buyer: Technology Commerce Management
Technology Commerce Management (TCM) delivers the eCommerce aggregator industry’s first predictive, AI-driven eCommerce performance optimization. "
target: Ninjaoutreach
NinjaOutreach is a blogger outreach software for digital marketers and small businesses interested in growing their presence online. It is a complete CRM, allowing for prospecting, relationship management, and analytics and reporting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2021 via PR Newswire

Perimeter Technologies, Inc., purchased F.A.S.T. Friendly Automated Software Tool from Geo Net Pages, LLC

synopsis: Perimeter Technologies, a world leader in pet containment and related products, has acquired F.A.S.T. Friendly Automated Software Tool, a next-generation Customer Relationship Management (CRM) platform improving process management and communications, from Geo Net Pages. FAST uses cloud-based resources to provide lightning-fast responses.
buyer: Perimeter Technologies, Inc.
Perimeter Technologies, the global pet fence leader, is shaping the cloud-centric pet containment future with its technology. The company's mission is to be the containment partner of choice, protecting pets with products that are safer by design. "
seller: Geo Net Pages, LLC
F.A.S.T. Friendly Automated Software Tool is a next-generation Customer Relationship Management (CRM) platform that improves process management and communications. FAST uses cloud-based resources to provide lightning-fast responses.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/1/2020 via Company Press Release

Facebook, will acquire Kustomer

synopsis: Facebook will acquire Kustomer, a top-rated CRM that enables businesses to effectively manage all customer interactions across channels. Facebook plans to support Kustomer’s operations by providing the resources it needs to scale its business, improve and innovate its product offering, and delight its customers.
buyer: Facebook (FB:$94,399.00)
Facebook is a social utility that helps people better understand the world around them. Facebook develops technologies that facilitate the spread of information through social networks allowing people to share information online the same way they do in the real world. "
target: Kustomer
Kustomer is the world's top-rated customer experience CRM. With an advanced, AI-powered, omnichannel customer experience platform, Kustomer delivers a unified single view of the customer, automates manual tasks, and scales to deliver efficient and effortless experiences for businesses and consumers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/13/2020 via PR Newswire

Vista Equity Partners, will acquire Pipedrive

synopsis: Pipedrive, the leading CRM platform for sales and marketing teams, announced it has signed an agreement to receive a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data and technology-enabled businesses.
buyer: Vista Equity Partners
Vista is a leading investment firm with more than $58 billion in cumulative capital commitments. Vista exclusively invests in enterprise software, data, and technology-enabled organizations across private equity, credit, public equity, and permanent capital strategies. "
target: Pipedrive
Pipedrive is the first CRM platform developed from the salesperson's point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals.
price ($mm)
$41
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via BusinessWire

Campaign Monitor, acquired Selligent Marketing Cloud

synopsis: CM Group, through its subsidiary Campaign Monitor Europe UK LTD, has acquired Selligent Marketing Cloud, an intelligent omnichannel marketing cloud platform based in Belgium. With the acquisition of Selligent, CM Group now serves businesses across all major global industries and segments, from enterprises to small businesses.
buyer parent: CM Group
buyer: Campaign Monitor
Campaign Monitor is a global technology company and provider of a powerful email marketing platform. With its drag-and-drop builder, visual journey designer, creative marketing strategies, and real-time performance metrics, Campaign Monitors has everything businesses need to succeed. "
target parent: HGGC, LLC
target: Selligent Marketing Cloud
Belgium-based Selligent is an intelligent omnichannel marketing cloud platform. The company's dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Varicent Software Incorporated, acquired FunnelCake

synopsis: Varicent announced that it has acquired FunnelCake, a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
buyer: Varicent Software Incorporated
Varicent helps clients accurately track, manage, and report on sales processes through the industry-leading Sales Performance Management (SPM) solution. "
target: FunnelCake
FunnelCake is a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/1/2020 via Company Press Release

SAP SE, will acquire Emarsys

synopsis: SAP SE, the market leader in enterprise application software, announced it has entered into an agreement to acquire Emarsys, a leading omnichannel customer engagement platform provider. Emarsys enables businesses to engage more effectively and more personally with their customers.
buyer: SAP SE (SAP:$32,136.42)
Germany-based SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. Its machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. "
target: Emarsys
Emarsys is a leading omnichannel customer engagement platform provider that enables businesses to engage more effectively and more personally with their customers. It allows companies to deliver truly personal customer interactions across e-mail, mobile, social, SMS, and the web at scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via BNC Analysis

Efficy, acquired INES CRM

synopsis: INES CRM, one of the French cloud-based CRM pioneers, is joining the Efficy group. Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. The Efficy group aims to represent 5% of the CRM market share on the European scene in four years.
buyer: Efficy
Founded in 2005 in Brussels, Efficy publishes a highly flexible CRM intended for medium and large accounts, and positions itself as a partner close to its customers. Already present in 7 European countries and leader in the Benelux, the Efficy group offers CRM solutions at the right price. "
target: INES CRM
Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. This solution is particularly suitable for companies with 10 to 50 employees, wishing to quickly set up a personalized CRM solution.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/9/2020 via BNC Analysis

ClearCourse Partnership LLP, acquired FLG Business Technology Ltd

synopsis: ClearCourse, a partnership of innovative technology companies in the UK, has acquired FLG, a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: FLG Business Technology Ltd
FLG is a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process. Their platform helps businesses to become more efficient and lets their team focus on closing more sales.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2020 via Company Press Release

BID Equity Advisory GmbH, acquired Infopark Group GmbH

synopsis: BID Equity, a private equity firm investing in software and technology businesses in Europe, has acquired a majority stake in Infopark Group, a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps.
buyer: BID Equity Advisory GmbH
Hamburg-based BID Equity is a private equity firm investing in software and technology businesses in Europe. BID Equity is a partner for entrepreneurs and management teams, believing that active ownership and operational value creation to help companies reach the next level of their development. "
target: Infopark Group GmbH
Infopark Group is a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps. They also offer a web-based CRM solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/11/2020 via Company Press Release

Kerridge Commercial Systems, acquired Infomat

synopsis: Kerridge Commercial Systems (KCS), a leading provider of ERP software, services and support solutions for wholesale, distribution, rental and installation customers worldwide, has announced its acquisition of Infomat, a Belgium-based company that develops and delivers integrated ERP, CRM, and DMS software solutions.
buyer: Kerridge Commercial Systems
Kerridge Commercial Systems (KCS) provides specialist software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world. "
target: Infomat
Infomat develops and delivers integrated ERP, CRM, and DMS software solutions. The company was founded in 1997 and is based in Wilrijk, Belgium.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/14/2020 via BusinessWire

Axcel Industriinvestor A/S, will acquire SuperOffice

synopsis: Axcel, a Nordic private equity firm, is to acquire a majority in SuperOffice, one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Their software supports the individual user in achieving stronger sales, marketing and customer service productivity.
buyer: Axcel Industriinvestor A/S
Founded in 1994, Axcel is a Nordic private equity firm focusing on mid-market companies and has a broad base of both Nordic and international investors. Axcel has raised five funds with total committed capital of just over EUR 2.0 billion. "
target: SuperOffice
SuperOffice is one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Their software supports the individual user in achieving stronger sales, marketing and customer service productivity.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2019 via BusinessWire

Upland Software, acquired Altify

synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired Altify, the leading customer revenue optimization (CRO) cloud solution for sales and the extended revenue teams.
buyer: Upland Software (UPLD:$297.71)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: Altify
Altify is the Customer Revenue Optimization company, helping businesses generate value and grow revenue. Providing best practices, methodology and technology, Altify helps revenue teams visualize customers and their desired outcomes, unlocking revenue growth and building sales excellence.
price ($mm)
$84
rev ($mm)
$24
EBITDA ($mm)
EV / rev
3.5x
EV / EBITDA
closed 8/29/2019 via PE Hub

ClearCourse Partnership LLP, acquired BrightOffice

synopsis: ClearCourse Partnership LLP announces the acquisition of BrightOffice, a leading Software as a Service (SaaS) company providing hosted, enterprise Customer Relationship Management (CRM) software solutions to many different business sectors.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: BrightOffice
BrightOffice was founded in 2004. Since then, it has developed a highly customisable cloud-based, SaaS CRM platform upon which it can build specialised CRM products bespoke to the requirements of its c. 300 clients.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2019 via BNC Analysis

Cisco Systems, Inc., acquired 42hertz

synopsis: US-based networking giant Cisco has acquired 42hertz. Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
buyer: Cisco Systems, Inc. (CSCO:$48,846.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: 42hertz
Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/30/2019 via Company Press Release

Salesforce.com, Inc., acquired MapAnything

synopsis: Salesforce, the global leader in Customer Relationship Management, has acquired MapAnything, a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: MapAnything
MapAnything is a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
price ($mm)
$225*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/12/2018 via BusinessWire

Right Networks, LLC, acquired Propelware

synopsis: Right Networks, the leading provider of cloud solutions for accounting professionals, announced that it has completed the acquisition of Propelware, the company that produced Autofy, a powerful connector of e-commerce and CRM applications to QuickBooks and QuickBooks Online.
buyer parent: BV Investment Partners
buyer: Right Networks, LLC
Right Networks is the leading provider of cloud-based accounting and business solutions for CPA firms, accounting professionals and small to medium businesses who want to gain all the benefits of cloud-based applications without needing to replace what they use today. "
target: Propelware
Propelware is the company that produced Autofy, a powerful connector of e-commerce and CRM applications to QuickBooks and QuickBooks Online. Integrate Salesforce, Shopify, Amazon and many other apps, to save time and headaches. Eliminate data entry and errors by automating the business processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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2017
rev ($mm)
$14.70
EBITDA ($mm)
($3.98)
EBIT ($mm)
($4.17)
Net Income ($mm)
Employees
106
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Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2021
rev ($mm)
$477.70
EBITDA ($mm)
$17.51
EBIT ($mm)
($11.37)
Net Income ($mm)
Employees
1549
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Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
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Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2020
rev ($mm)
$5.02
EBITDA ($mm)
$0.94
EBIT ($mm)
($0.60)
Net Income ($mm)
Employees
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Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2021
rev ($mm)
$22,350.00
EBITDA ($mm)
$3,476.00
EBIT ($mm)
$949.00
Net Income ($mm)
$4,442.00
Employees
56606
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Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
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Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
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Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
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Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
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Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
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Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
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Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2021
rev ($mm)
$495.90
EBITDA ($mm)
($106.50)
EBIT ($mm)
($131.12)
Net Income ($mm)
Employees
2037
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
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Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2020
rev ($mm)
$21.79
EBITDA ($mm)
$5.14
EBIT ($mm)
$1.34
Net Income ($mm)
$0.76
Employees
118
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Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
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Ticker: CPSE:PENNEO
 
 
 
 
 
 
 
 
Penneo ApS
Penneo ApS
Penneo A/S is a Software-as-a-Service (SaaS) company, that has evolved into an eco-system of automation solutions that digitizes company workflows related to onboarding of customers (KYC), and signing and management of documents in a secure and easy way.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
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Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
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