Like Teleopti

closed 6/3/2019 via BusinessWire

Calabrio, Inc, acquired Teleopti

synopsis: Calabrio announced it has acquired Teleopti, a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. "
target: Teleopti
Teleopti is a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2021 via PR Newswire

Valsoft Corp, acquired Softbrick BV

synopsis: Montreal-based Valsoft Corporation Inc. has acquired Softbrick, an industry leader in workforce management software solutions. Headquartered in the Netherlands, Softbrick has built a strong reputation of analyzing the specific needs of staff management solutions which makes for an excellent addition to Aspire Software, a division of Valsoft Corp.
buyer: Valsoft Corp
Valsoft Corporation is a Canadian company that acquires and develops vertical market software companies. Valsoft enables each business to deliver the best mission-critical solutions for customers in their respective industry or niche. "
target: Softbrick BV
Based in the Netherlands, Softbrick offers workforce management software solutions for the optimal use of staff members. Softbrick analyzes specific needs and helps organizations optimize their work processes and permanently improve results.
price ($mm)
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closed 12/7/2020 via BusinessWire

Adobe Systems Incorporated, acquired WorkFront

synopsis: Adobe, the global leader in digital media and digital marketing solutions, has acquired Workfront, the leader in enterprise work management. Workfront provides companies a single system to support planning, collaboration and governance to unlock organizational productivity and create exceptional experiences.
buyer: Adobe Systems Incorporated (ADBE:$14,389.00)
Adobe is the global leader in digital marketing and digital media solutions. Adobe’s tools and services allow their customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. "
target: WorkFront
Workfront is the modern work management application platform, helping people do their best work so companies can thrive in a digital world. Workfront is built for people, effortlessly connecting teams and easily integrating into existing applications and systems.
price ($mm)
$1,500
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/2/2020 via BusinessWire

Zebra Technologies Corporation, acquired Reflexis Systems, Inc.

synopsis: Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, has acquired Reflexis Systems, Inc., a leading provider of intelligent workforce management, execution, and communication solutions for organizations in the retail, food service, hospitality and banking industries.
buyer: Zebra Technologies Corporation (ZBRA:$4,743.00)
Zebra delivers industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected, and fully optimized. Zebra's market-leading solutions elevate the shopping experience, track, and manage inventory as well as improve supply chain efficiency and patient care. "
target: Reflexis Systems, Inc.
Reflexis Systems is a provider of intelligent workforce management, execution, and communication solutions for multi-site organizations in various industries. The Reflexis ONE Intelligent work platform is used by customers to simplify execution, improve communication, and optimize labor decisions.
price ($mm)
$575
rev ($mm)
$66
EBITDA ($mm)
EV / rev
8.7x
EV / EBITDA
closed 9/9/2019 via BusinessWire

U.S. Bancorp, acquired talech

synopsis: U.S. Bank has acquired talech, a Palo Alto-based software company that provides software that allows businesses to manage multiple operational tasks – such as order management, inventory and staff reporting, customer management, business insights and payments processing – in a single, integrated point-of-sale system.
buyer: U.S. Bancorp (USB:$23,391.00)
U.S. Bancorp is the parent company of U.S. Bank, the fifth largest commercial bank in the United States. The company provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. "
target: talech
Established in 2012, talech provides software that allows businesses to manage multiple operational tasks – such as order management, inventory and staff reporting, customer management, business insights and payments processing – in a single, integrated point-of-sale system.
price ($mm)
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closed 9/5/2019 via Company Press Release

Trackforce, Inc, acquired Valiant Solutions, Inc.

synopsis: Trackforce, a security workforce management platform has acquired Valiant Solutions Inc., a provider of Human Capital Management software solutions. The new company, Trackforce Valiant, is the world’s largest security workforce management platform delivering the only all-in-one comprehensive operations management solution available to the industry.
buyer: Trackforce, Inc
Valiant Solutions is a leading provider of Human Capital Management (HCM) solutions. Valiant’s solutions are delivered in a Software as a Service (SaaS) platform which powers a suite of integrated Payroll, Time & Labor Management, and Human Resources products. "
target parent: PeakEquity Partners
target: Valiant Solutions, Inc.
Trackforce is a leader in security workforce management solutions and provides fully integrated security solutions to its partners and customers. Clients include the world’s leading security guard service providers, major airports, universities, and corporations across the globe.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 4/24/2019 via BNC Analysis

Tanarra Capital, acquired INX Software

synopsis: Tanarra Capital, led by veteran investment banker John Wylie, has taken a 75 per cent stake in INX with the aim of accelerating the latter’s product development and overseas expansion. Perth-based INX Software provides integrated workforce management software solutions to a range of sectors including mining, oil & gas, manufacturing, and more.
buyer: Tanarra Capital
Tanarra is an Australian family office investment and advisory firm. Its principal is John Wylie, one of Australia’s well regarded investment bankers and investors. Tanarra invests in a wide range of early stage ventures, private and public companies in Australia and around the world. "
target: INX Software
Perth-based INX Software provides integrated workforce management software solutions to a range of sectors including mining, oil & gas, manufacturing, engineering, government, food & beverage, transport, marine, aviation, communications, utilities and healthcare.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 4/10/2019 via BNC Analysis

Advanced, acquired Kirona

synopsis: Large IT provider, Advanced, has acquired Kirona, a workforce management and resource scheduling software company. The company provides a mobile solution for businesses with field-based service teams in the public and private markets.
buyer parent: Vista Equity Partners
buyer: Advanced
Advanced is a provider of healthcare, enterprise, and other business solutions and services to the public and private sectors. Their healthcare portfolio includes patient care management and clinical software solutions, while its enterprise suite includes financial management, HR, payroll, and CRM. "
target parent: Livingbridge
target: Kirona
Kirona delivers a range of workforce management software; from task planning and resource scheduling right through to workflow and analytics tools and support services.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 1/24/2019 via Company Press Release

nextSource, Inc, acquired nextSource, Inc

synopsis: nextSource, a leading provider of a contingent workforce solutions and a portfolio company of H.I.G. Capital and Prudential Capital Group, has been acquired by its leadership team, led by CEO Catherine Candland.
buyer: nextSource, Inc
The management buyout is led by CEO, Catherine Candland. nextSource is a leading provider of workforce management solutions with a diverse client base, mainly in the US. The Company is a turnkey solution provider addressing varying customer needs across the entire spectrum of contingent labor. "
target parent: H.I.G. Capital
target: nextSource, Inc
nextSource is a leading provider of workforce management solutions with a diverse client base, mainly in the United States. The Company is a turnkey solution provider addressing varying customer needs across the entire spectrum of contingent labor.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 9/4/2018 via GlobeNewswire

Coupa Software, acquired DCR Workforce

synopsis: Coupa Software, a leader in business spend management (BSM), announced that it has acquired the technology assets of DCR Workforce, a leading provider of contingent workforce management and services procurement software.
buyer: Coupa Software (COUP:$458.37)
Coupa Software is the cloud platform for business spend management (BSM). They deliver “Value as a Service” by helping their customers maximize their spend under management, achieve significant cost savings and drive profitability. "
target: DCR Workforce
DCR Workforce is a leading provider of SaaS solutions for contingent workforce management and services procurement. The company’s Smart Track VMS offers a unified approach to managing all aspects of non-employee engagement.
price ($mm)
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closed 6/6/2018 via Company Press Release

SAP SE, acquired Coresystems

synopsis: SAP, a technology company that develops enterprise application software for companies and industries across diverse sectors, has acquired Coresystems, a leading provider of mobile and cloud-based field service and workforce management software for mid-sized and large enterprises’ field service organizations.
buyer: SAP SE (SAP:$32,136.42)
SAP is a technology company that develops enterprise application software for companies and industries across diverse sectors. The company offers solutions for asset management, commerce, finance, human resources, manufacturing and sustainability as well as research and development, and engineering."
target: Coresystems
Coresystems is a leading provider of mobile and cloud-based field service and workforce management software for mid-sized and large enterprises’ field service organizations.
price ($mm)
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closed 1/22/2018 via Market Wire

Automatic Data Processing, Inc., acquired Work Market Inc.

synopsis: ADP, one of the world's largest providers of business outsourcing solutions, has announced the acquisition of WorkMarket, a leading cloud-based workforce management solution provider that allows companies to build and manage an integrated workforce across W-2 employees, 1099 contractors, vendors and other types of workers.
buyer: Automatic Data Processing, Inc. (ADP:$15,367.00)
Automatic Data Processing, Inc., with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. "
target: Work Market Inc.
WorkMarket helps companies manage their integrated workforce in a simple, secure and compliant manner. Their innovative solutions include tools to source and vet independent workers, manage their engagements, and pay and evaluate these workers.
price ($mm)
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announced 9/5/2017 via BNC Analysis

Verint Systems Inc., will acquire EG Solutions

synopsis: Verint, a leader in Actionable Intelligence solutions that empower organizations with crucial insights, has agreed to buy EG Solutions, a leading enterprise workforce optimisation software company. EG Solutions' software is the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint is a global leader in Actionable Intelligence solutions that empower organizations with crucial insights, enabling decision makers to anticipate, respond, and take action. Their solutions and value-added services help organizations make more informed, timely, and effective decisions. "
target: EG Solutions
EG Solutions is a leading enterprise workforce optimisation software company. EG developed the most complete, purpose built workforce optimisation software for back offices – the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.
price ($mm)
$34
rev ($mm)
$11
EBITDA ($mm)
$0
EV / rev
4.1x
EV / EBITDA
109.2x
closed 9/7/2016 via GlobeNewswire

Peak Equity Partners, acquired Valiant Solutions, Inc.

synopsis: Valiant Solutions, Inc., announced that PeakEquity Partners has invested in Valiant through a majority growth recapitalization. Valiant’s solutions are delivered in a state of the art Software as a Service platform which powers a suite of integrated Payroll, Time & Labor Management and Human Resources products.
buyer: Peak Equity Partners
PeakEquity Partners is a private equity firm focused on investments in Enterprise Software and Solutions companies. The principals of PeakEquity Partners have extensive experience as investors and operating executives in multiple market sectors. "
target: Valiant Solutions, Inc.
Valiant Solutions, Inc. is a leading provider of cloud-based Human Capital Management solutions. Valiant’s HCM suite includes Payroll, Time & Labor Management and Human Resources solutions.
price ($mm)
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closed 9/11/2015 via BNC Analysis

Edge Hr, acquired Comaea AB

synopsis: Edge Hr, a subsidiary of WISE Group AB, has acquired Comaea AB. The company is the Swedish operations of cloud-based competency management software provider Comaea International. The software helps organisations identify employees’ skills at all levels in order to identify gaps and development needs.
buyer parent: WISE Group AB
buyer: Edge Hr
Edge HR offers web-based services that help clients to structure, organize and streamline their HR processes. Edge HRs products are HR services, seminars within HR and Swedish labor law as well as HR systems for recruitment, talent management and salary surveys. "
target parent: Comaea International
target: Comaea AB
Comaea AB is the world’s leading provider of Enterprise Competency Management solutions offering Comaea Cloud CMS, a complete and integrated competency software, alongside with best-practice processes and well proven methodology and much more.
price ($mm)
$2.30
rev ($mm)
$1
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
closed 4/2/2012 via

Ceridian Corporation, acquired Dayforce Corporation

synopsis: Ceridian Corporation, a leading provider of payroll, tax filing, benefits, human resources, workforce management and recruiting software and solutions, announced the completion of its acquisition of Dayforce Corporation, a leading cloud Human Capital Management software and services solution provider.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: Ceridian Corporation (:$964.90)
Ceridian is a leading global business services and software solutions company. From workforce management and benefits to productivity and payroll solutions, Ceridian helps organizations maximize their human, financial and technology resources. "
target: Dayforce Corporation
Dayforce Corporation offers a complete workforce management solution that includes Time & Attendance, Labor Scheduling, Labor Forecasting, Labor Budgeting, Task Management and Employee Self-Service modules.
price ($mm)
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announced 12/15/2011 via PR Newswire

Salesforce.com, Inc., will acquire Rypple

synopsis: Salesforce.com, the enterprise cloud computing company, announced that it has entered into a definitive agreement to acquire Rypple, a cloud-based social performance management company. The acquisition signifies salesforce.com's entry into the human capital management market for the social enterprise.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com is the enterprise cloud computing company. Based on salesforce.com's real-time, multitenant architecture, the company's platform and CRM applications have revolutionized the way companies collaborate and communicate with their customers. "
target: Rypple
Rypple is web-based social performance management software that helps managers and employees improve performance through social goals, continuous feedback and meaningful recognition. It replaces the traditional performance review with an easy, social and collaborative approach.
price ($mm)
$50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/14/2011 via PR Newswire

Technomedia, will acquire Hodes iQ

synopsis: Technomedia has signed an agreement with Bernard Hodes Group to acquire the Hodes iQ talent acquisition solutions operating unit. Hodes iQ makes talent management work for companies by delivering flexible software solutions for talent acquisition, candidate sourcing, onboarding, career websites and recruitment process improvement.
buyer: Technomedia
Technomedia delivers a natively-integrated talent management suite that helps organizations optimize their talent and grow their business. HR professionals use Technomedia's solution to identify and recruit the talent needed to reach business goals. "
target parent: Omnicom Group Inc.
target: Hodes iQ
Hodes iQ makes talent management work for companies by delivering flexible software solutions for talent acquisition, candidate sourcing, onboarding, career websites and recruitment process improvement.
price ($mm)
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closed 7/7/2011 via BusinessWire

SumTotal Systems, Inc., acquired CyberShift, Inc.

synopsis: SumTotal® Systems, Inc., the innovator in strategic Human Capital Management (HCM) solutions, announced the acquisitions of CyberShift, a leader in strategic workforce management and expense software. CyberShift is the only enterprise solution vendor in Workforce Management with a true Software-as-a-Service (SaaS) offering.
buyer parent: Vista Equity Partners
buyer: SumTotal Systems, Inc. (SUMT:$114.35)
SumTotal Systems, Inc. is the global leader in talent management software that enables organizations to more effectively drive business strategy. SumTotal provides full employee lifecycle management, including a core system of record, in a single software platform for improved business intelligence."
target parent: LLR Partners
target: CyberShift, Inc.
CyberShift, an industry leader in strategic workforce management and expense management software, offers innovative visualization and mobile solutions for time and attendance, advanced scheduling, absence management, and Family and Medical Leave Act (FMLA) and leave management.
price ($mm)
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closed 7/1/2011 via PR Newswire

Taleo Corporation, acquired Jobpartners plc

synopsis: Taleo Corporation, the leading provider of on-demand talent management solutions, announced that it has completed its acquisition of Jobpartners, a European provider of talent management solutions.
buyer: Taleo Corporation (TLEO:$308.90)
Taleo's cloud-based talent management platform unites products and an ecosystem to drive business performance through talent intelligence. Over 5,000 customers use Taleo for talent acquisition, performance, learning and compensation management, including 47 of the Fortune 100. "
target: Jobpartners plc
Jobpartners plc's cloud-based solutions help organizations effectively attract, connect, develop and retain the quality people they need to remain competitive in today's global business environment. Jobpartners solutions are available in more than 50 countries across all industries.
price ($mm)
$32
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/3/2019 via BusinessWire

Calabrio, Inc, acquired Teleopti

synopsis: Calabrio announced it has acquired Teleopti, a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. "
target: Teleopti
Teleopti is a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
price ($mm)
rev ($mm)
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announced 3/24/2021 via PR Newswire

Thoma Bravo, LLC, will acquire Calabrio, Inc

synopsis: Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, will acquire Calabrio, the customer experience intelligence company. Calabrio provides products and services to help companies streamline customer service, support, and workforce management through cloud-first software systems.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target parent: Kohlberg Kravis Roberts & Co.
target: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The company's AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.
price ($mm)
rev ($mm)
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closed 6/3/2019 via BusinessWire

Calabrio, Inc, acquired Teleopti

synopsis: Calabrio announced it has acquired Teleopti, a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. "
target: Teleopti
Teleopti is a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. Founded in 1992, they are based in Sweden with offices all over the globe.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 4/4/2017 via Market Wire

Calabrio, Inc, acquired Symmetrics

synopsis: Calabrio, a leading provider of customer engagement and analytics software, announced it has acquired Symmetrics, the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems and corporate data.
buyer: Calabrio, Inc
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization with easy-to-use tools that provide a better understanding of the customer. "
target: Symmetrics
Symmetrics is the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems & corporate data. Symmetrics enables access and integration of data from multiple supporting systems, including omnichannel routing systems, workforce management, & more.
price ($mm)
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announced 8/30/2016 via Market Wire

Kohlberg Kravis Roberts & Co., will acquire Calabrio, Inc

synopsis: Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced that they have entered into a definitive purchase agreement whereby KKR will acquire Calabrio.
buyer: Kohlberg Kravis Roberts & Co. (KKR:$20,635.61)
KKR is a leading global investment firm that manages investments across multiple asset classes including private equity, energy, infrastructure, real estate, capital markets, credit strategies, and hedge funds. With offices around the world, KKR manages assets through a variety of investment funds. "
target: Calabrio, Inc
The Calabrio ONE® software suite is a unified workforce optimization solution -- including call recording, quality management, workforce management and voice-of-the-customer analytics -- that records, captures and analyzes customer engagement center interactions to improve the customer experience.
price ($mm)
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closed 8/15/2006 via BusinessWire

Spanlink Communications, Inc., acquired Calabrio, Inc

synopsis: Spanlink Communications, Inc., a leading provider of customer interaction solutions that leverage VoIP-based unified communications technologies, announced today that it has acquired Calabrio, Inc., and its industry-leading software for distributed workforce management (WFM) and scheduling.
buyer: Spanlink Communications, Inc.
Spanlink Communications is a leading provider of customer interaction solutions that leverage VoIP-based unified communications technology. Spanlink develops and markets customer interaction software, workforce optimization software and system management software. "
target: Calabrio, Inc
Calabrio Inc. offers a software suite designed for call and contact centers to increase productivity, by increasing the quality of customer service while responding to the needs of agents and managers.
price ($mm)
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closed 11/17/2021 via Company Press Release

Litmus, acquired Kickdynamic

synopsis: Litmus, a leader in email marketing, has acquired Kickdynamic, an email toolkit in the UK. Kickdynamic enables marketers to automate their email content production. Their tools allows users to deliver live, automated and relevant content that creates compelling and meaningful customer experiences.
buyer: Litmus
Litmus helps more than 250,000 marketers make email better. The web-based email creation, testing and analytics platform empowers marketers, designers and agencies to confidently deliver a superior subscriber experience. "
target: Kickdynamic
Kickdynamic is an email toolkit in the UK. Kickdynamic enables marketers to automate their email content production. Their tools allows users to deliver live, automated and relevant content that creates compelling and meaningful customer experiences.
price ($mm)
rev ($mm)
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announced 11/17/2021 via Company Press Release

Tableau Software, will acquire Narrative Science Inc.

synopsis: Narrative Science, a developer of data storytelling software, will be acquired by Salesforce. Upon the close of this transaction, Narrative Science will become part of the Tableau team within Salesforce. As the world’s leading analytics platform, Tableau offers visual analytics with powerful AI, data management, and collaboration.
buyer parent: Salesforce.com, Inc.
buyer: Tableau Software (DATA:$1,191.61)
Tableau helps people see and understand data. As the world's leading analytics platform, Tableau offers visual analytics with powerful AI, data management and collaboration. "
target: Narrative Science Inc.
Narrative Science develops data storytelling technologies with a vision to put data and analytics in the hands of everyone by combining analytics with innovative and consumer-like user experiences.
price ($mm)
rev ($mm)
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closed 11/1/2021 via GlobeNewswire

QuestionPro, acquired Bryght AI

synopsis: QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a “conversational intelligence” platform that helps companies drive customer retention, satisfaction, conversion and compliance by analyzing digital customer brand engagement.
buyer: QuestionPro
Founded in 2006, QuestionPro is a global provider of online survey and research services that help companies make better decisions through data. From free consumer accounts to robust enterprise-level research, They offer tools for the creation, distribution, and analysis of surveys. "
target: Bryght AI
Bryght AI is a conversational intelligence and scoring platform that helps drive customer retention, satisfaction, and conversion while also protecting a company brand. Using AI, Bryght AI analyzes and score the effectiveness of millions of customer messages.
price ($mm)
rev ($mm)
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closed 9/30/2021 via BusinessWire

Terminus Software, LLC., acquired Zylotech

synopsis: Terminus, an account-based engagement platform, has acquired Zylotech, an intelligent customer data platform. Zylotech connects information and insights to help companies deliver better customer experiences. Their platform gives operations-focused teams contact intelligence with data governance, ABM enablement, and AI-driven predictive analytics.
buyer: Terminus Software, LLC.
Terminus is the leader of the account-based movement. The company's platform empowers marketing teams to create target account segments, engage them across every channel, provide insight and alerts to sales teams, and measure sales and marketing programs. "
target: Zylotech
Zylotech is an intelligent customer data platform. Zylotech connects information and insights to help companies deliver better customer experiences. Their platform gives operations-focused teams contact intelligence with data governance, ABM enablement, and AI-driven predictive analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/15/2021 via BusinessWire

Dialpad, Inc., acquired Kare Knowledgeware

synopsis: Dialpad Inc., a leading cloud communications platform, has acquired Kare Knowledgeware, a customer experience (CX) platform in the UK that optimizes workflow orchestration, knowledge management, and business intelligence. Kare provides an all-in-one platform that helps businesses to identify exit points and recover their users.
buyer: Dialpad, Inc.
Dialpad is a leading cloud communications platform. Dialpad turns conversations into opportunities and helps global teams make smarter calls, anywhere, anytime. Their products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems. "
target: Kare Knowledgeware
Kare Knowledgeware is a customer experience (CX) platform in the UK that optimizes workflow orchestration, knowledge management, and business intelligence. Kare automates traffic and drives strategic business decisions. Their platform helps businesses to identify exit points and recover their users.
price ($mm)
rev ($mm)
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closed 9/8/2021 via BusinessWire

Capillary, acquired Persuade

synopsis: Singapore-headquartered Capillary Technologies, a leading global customer loyalty and customer engagement solutions provider, has acquired Persuade, a customer experience (CX) company. The acquisition further extends Capillary’s presence in North America and strengthens its position as the global customer loyalty and engagement leader.
buyer: Capillary
Singapore-based Capillary is a leading global customer loyalty and customer engagement solutions provider. The platform has unlocked customer retention potential for 400+ enterprises including top brands like PUMA, VF Corporation, Jotun, Levi’s, Domino’s, KFC, Pizza Hut, Asics, HP, and many more. "
target: Persuade
Persuade is a Minneapolis-based full-stack customer experience company with strong expertise in customer loyalty, digital experiences and analytical solutions. The company’s loyalty platform aims to create meaningful experiences across organizations that drive positive business results.
price ($mm)
rev ($mm)
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closed 9/1/2021 via BNC Analysis

ContentSquare, acquired Hotjar

synopsis: Contentsquare announced it has acquired rival Hotjar, bringing together two major players in the digital user experience and analytics space. Hotjar is a new powerful way to reveal true website user behavior and experiences in one central tool - giving a big picture of how a site's UX and conversion rates can be improved.
buyer: ContentSquare
France-based Contentsquare empowers brands to build better digital experiences. Its experience analytics platform tracks and visualizes billions of digital behaviors, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation. "
target: Hotjar
Hotjar is a new powerful way to reveal true website user behavior and experiences in one central tool - giving a big picture of how a site's UX and conversion rates can be improved. All data is securely stored in the cloud and is accessible at lightning speed.
price ($mm)
rev ($mm)
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announced 7/30/2021 via PR Newswire

Qualtrics, will acquire Clarabridge

synopsis: Qualtrics, the world's #1 Experience Management (XM) provider, will acquire Clarabridge, the leader in omnichannel conversational analytics. Clarabridge's sophisticated AI-powered platform allows companies to capture and analyze customer feedback from indirect sources such as social media, emails, support calls, chats, and product reviews.
buyer parent: SAP SE
buyer: Qualtrics (:$894.40)
Qualtrics, the world’s No. 1 Experience Management (XM) platform and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. "
target: Clarabridge
Clarabridge helps the world's leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered conversational analytics, Clarabridge's platform enables brands to extract actionable insights from every customer interaction to grow sales, ensure compliance and more.
price ($mm)
$1,125
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/15/2021 via Company Press Release

CSG International, Inc., acquired Kitewheel

synopsis: CSG, the leader in innovative customer engagement, revenue management, and payments solutions, has acquired Kitewheel, the leading provider for customer journey orchestration and analytics. Kitewheel helps enterprise brands to plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems.
buyer: CSG International, Inc. (CSGS:$1,012.85)
For over 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. CSG manages billions of customer interactions annually with its award-winning suite of software and services. "
target: Kitewheel
Kitewheel is the leading provider for customer journey orchestration and analytics. Kitewheel’s Customer Journey Hub helps enterprise brands to plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/7/2021 via Company Press Release

panagenda, acquired Perfrax

synopsis: panagenda, a global leader for analysis, monitoring and optimization of collaboration IT landscapes, has acquired Perfrax, a digital experience monitoring solution for Microsoft Office365. Perfrax accurately identifies problems and isolates root causes. Their software provides solutions for real user monitoring, network connectivity, and more.
buyer: panagenda
panagenda is a global leader for analysis, monitoring and optimization of collaboration IT landscapes. panagenda aims to make IT landscapes more efficient. They offer services and products for analysis & optimization, Domino app analysis, Microsoft 365 endpoint performance monitoring, and more. "
target: Perfrax
Perfrax is a digital experience monitoring solution for Microsoft Office365. Perfrax's TrueDEM solution accurately identifies problems and isolates root causes. Their software provides solutions for real user monitoring, end point monitoring, network connectivity, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired Hull

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Hull, a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique experiences for their customers.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Hull
Hull is a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique, personalized experiences for their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/24/2021 via PR Newswire

Thoma Bravo, LLC, will acquire Calabrio, Inc

synopsis: Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, will acquire Calabrio, the customer experience intelligence company. Calabrio provides products and services to help companies streamline customer service, support, and workforce management through cloud-first software systems.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target parent: Kohlberg Kravis Roberts & Co.
target: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The company's AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/5/2021 via BusinessWire

Medallia, will acquire Decibel Insight

synopsis: Medallia Inc. will acquire UK-based Decibel, a leader in digital experience analytics. With the acquisition, Medallia’s customer experience and engagement platform will seamlessly include always-on, unsolicited digital feedback, providing a single view of all customers and prospective customers at every point of their journey across all channels.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Decibel Insight
Based in the UK, Decibel helps organizations make every digital experience effortless. Decibel is the only analytics software in the world that can identify, score, and prioritize every online user experience impacting conversion, sales, and loyalty across a client's website and apps.
price ($mm)
$160
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/4/2021 via Company Press Release

Sitecore, will acquire Boxever

synopsis: Sitecore, the global leader in digital experience management software, will acquire Dublin-based Boxever Ltd., a SaaS-based Customer Data Platform (CDP) providing decisioning and experimentation, and Four51. Boxever's CDP will expand and enhance Sitecore's customer intelligence and AI-driven personalization tools.
buyer parent: EQT AB
buyer: Sitecore
Sitecore delivers a digital experience platform that empowers brands to build lifelong relationships with their customers. Sitecore is the only company that brings together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. "
target: Boxever
Based in Dublin, Boxever is a digital optimization platform that uses data and AI to help the world’s biggest brands make every customer interaction smarter and deliver game-changing customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2021 via BusinessWire

Upland Software, acquired BlueVenn

synopsis: Upland Software, Inc. has acquired BlueVenn, a leading cloud-based customer data platform (CDP). The BlueVenn browser-based tool collects, structures and analyzes infinite data sources into a Single Customer View. This empowers everyday marketers to orchestrate real-time, personalized, multi-channel customer journeys and campaigns.
buyer: Upland Software (UPLD:$297.71)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: BlueVenn
BlueVenn provide multi-channel campaign management software. The BlueVenn browser-based tool collects, structures and analyzes infinite data sources into a Single Customer View. This empowers everyday marketers to orchestrate real-time, personalized, multi-channel customer journeys and campaigns.
price ($mm)
$54
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/5/2021 via BusinessWire

Khoros, LLC, acquired Topbox

synopsis: Khoros, a global leader in digital-first customer engagement software, announced that it has acquired enterprise customer experience (CX) analytics software maker Topbox. Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set.
buyer parent: Vista Equity Partners
buyer: Khoros, LLC
Khoros is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. It gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation. "
target: Topbox
Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/15/2020 via Company Press Release

Glassbox, acquired SessionCam

synopsis: Glassbox, the leading Digital Experience analytics provider for web and mobile applications, has acquired SessionCam, a digital customer experience provider. SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
buyer: Glassbox
Glassbox helps enterprises prepare for the digital unknown via the first analytics platform to automatically record, index and analyse 100% of digital interactions. No other provider delivers out breadth of protection. "
target: SessionCam
SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via Company Press Release

FPE Capital LLP, acquired MaxContact

synopsis: FPE Capital LLP, the software & services focused lower mid-market growth investor, announced that it has financed the management-led acquisition of MaxContact, a leading Manchester-based independent Contact Centre as a Service (CCaaS) platform.
buyer: FPE Capital LLP
FPE Capital is a growth private equity investor specialising in lower mid-market UK companies with advantaged business models that offer significant growth potential in large markets that are undergoing structural change. It is authorised and regulated by the Financial Conduct Authority. "
target: MaxContact
MaxContact is a leading Manchester-based independent Contact Centre as a Service (CCaaS) platform. They are a leading independent challenger brand in the CCaaS market, with clients in the BPO, Financial Services and Utilities verticals.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/17/2020 via BNC Analysis

Astute Solutions, acquired iPerceptions

synopsis: Astute, Inc., a leader in customer engagement software, announced its acquisition of iperceptions, a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience.
buyer: Astute Solutions
Astute's customer and employee engagement software powers smarter CX and delivers invaluable first-party customer data for the world's most innovative brands. The Astute platform makes it easy for companies to engage and delight individual customers across all channels. "
target parent: XPND
target: iPerceptions
iperceptions is a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience. They are a global leader in Customer Experience Management (CEM) solutions, guiding the world's most respected brands to become customer-centric organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/26/2020 via BNC Analysis

Tech Mahindra Limited, will acquire Zen3

synopsis: IT services major Tech Mahindra will acquire Zen3 Infosolutions, an AI-first, data-driven, cloud-native organization. Zen3 provides customized solutions to help leading companies solve their unique technology challenges. The company also offers products for speech analytics, data projects, and database migration.
buyer parent: Mahindra Group
buyer: Tech Mahindra Limited (NSEI:TECHM:$5,421.98)
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. Their convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value. "
target: Zen3
Zen3 is an AI-first, data-driven, cloud-native organization. Zen3 provides customized solutions to help leading companies solve their unique technology challenges. The company also offers products for speech analytics, data projects, and database migration.
price ($mm)
$42
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: WSTM
 
 
 
 
 
 
 
 
Workstream
Workstream
Workstream Inc. supplies technology solutions and services to help employers improve Talent Acquisition and Talent Management. The company is a leader in Software as a Service (SaaS) solutions to help employers manage their workforces.
year
2012
rev ($mm)
$7.19
EBITDA ($mm)
($1.07)
EBIT ($mm)
($1.40)
Net Income ($mm)
$0.45
Employees
  • drill down
  • watch
Ticker: ASX:8CO
 
 
 
 
 
 
 
 
8common
8common
8common brings innovative enterprise software concepts to life, injecting a high-performing, product-driven culture and smart entrepreneurialism into every venture. 8common identifies, acquires and nurtures high potential businesses capable of startup agility and SaaS delivery.
year
2017
rev ($mm)
$2.91
EBITDA ($mm)
($0.12)
EBIT ($mm)
($0.41)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: NZSE:GEO
 
 
 
 
 
 
 
 
GeoOp Ltd.
GeoOp is a fast-growing mobile workforce management software company. GeoOp offers complete job management all wrapped into a low cost, easy to use service, with premium support.
year
2015
rev ($mm)
$0.65
EBITDA ($mm)
($3.21)
EBIT ($mm)
($3.25)
Net Income ($mm)
Employees
40
  • drill down
  • watch
Ticker: ASX:DTC
 
 
 
 
 
 
 
 
Damstra
Damstra
Damstra is a global leader in workforce management, compliance, and safety management. Through their unique, integrated workplace management platform, Damstra delivers powerful solutions that radically transform the way organisations manage, track and protect the entire workplace.
year
2021
rev ($mm)
$19.59
EBITDA ($mm)
($5.79)
EBIT ($mm)
($6.84)
Net Income ($mm)
Employees
90
  • drill down
  • watch
Ticker: ASX:ELO
 
 
 
 
 
 
 
 
Elmo Talent Management Software
ELMO operates in the HCM software market. HCM software solutions are used to support and automate HR related processes at various stages of an employee’s lifecycle, including recruitment, onboarding, performance management, learning and development, succession planning and employee administration.
year
2020
rev ($mm)
$37.73
EBITDA ($mm)
($14.50)
EBIT ($mm)
($16.48)
Net Income ($mm)
Employees
106
  • drill down
  • watch
Ticker: HAXS
 
 
 
 
 
 
 
 
Web4
Web4
Web4 specializes in mission critical, value-based IT services and solutions, particularly in the fields of ECM, HR and collaboration technologies. Its worldwide team of consultants and developers bring deep knowledge and experience to help companies maximize ROI.
year
2009
rev ($mm)
$11.90
EBITDA ($mm)
($1.60)
EBIT ($mm)
($5.60)
Net Income ($mm)
Employees
310
  • drill down
  • watch
Ticker: ASX:SMA
 
 
 
 
 
 
 
 
SmartTrans Holdings Limited
SmartTrans Holdings Limited
SmartTrans Australia provides state-of-the-art logistics solutions for transport and field services operations. Their hosted solutions allow clients to deliver their in-field services and deliveries with increased efficiency, visibility and compliance
year
2017
rev ($mm)
$2.50
EBITDA ($mm)
($4.37)
EBIT ($mm)
($4.39)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: WDAY
 
 
 
 
 
 
 
 
Workday, Inc.
Workday, Inc.
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies.
year
2021
rev ($mm)
$4,894.34
EBITDA ($mm)
$320.27
EBIT ($mm)
($9.80)
Net Income ($mm)
$30.92
Employees
12500
  • drill down
  • watch
Ticker: HLAN
 
 
 
 
 
 
 
 
Hilan Ltd.
Hilan Ltd.
Hilan Ltd. is the leading ASP - Application Service Provider in Israel, for overall management of the human resource in the organization: payroll, human resources, time & attendance and pension administration.
year
2013
rev ($mm)
$122.16
EBITDA ($mm)
$22.24
EBIT ($mm)
$19.63
Net Income ($mm)
$13.89
Employees
300
  • drill down
  • watch
Ticker: ASX:RDY
 
 
 
 
 
 
 
 
ReadyTech Holdings Limited
ReadyTech Holdings Limited
ReadyTech is an Australian provider of people management software for employment and education. ReadyTech offers a complete student management system for institutions and training organisations. For employers they offer a complete payroll, HR admin and work health and safety management system.
year
2019
rev ($mm)
$22.12
EBITDA ($mm)
$1.02
EBIT ($mm)
($0.47)
Net Income ($mm)
Employees
160
  • drill down
  • watch
Ticker: ASX:PYG
 
 
 
 
 
 
 
 
PayGroup Ltd
PayGroup Ltd
Headquartered in Melbourne Australia, PayGroup is the holding company of Pay Asia Pte Limited. Pay Asia, headquartered in Singapore, is a trusted provider of Multi-Country Payroll and cloud based Software as a Service (SaaS) Human Resource Outsourcing Solutions.
year
2020
rev ($mm)
$10.29
EBITDA ($mm)
($0.02)
EBIT ($mm)
($0.09)
Net Income ($mm)
Employees
229
  • drill down
  • watch
Ticker: VCSY
 
 
 
 
 
 
 
 
Vertical Computer Systems, Inc.
Vertical Computer Systems, Inc.
Vertical Computer Systems, Inc. is a provider of administrative software, Internet core technologies, and derivative software application products through its distribution network.
year
2009
rev ($mm)
$5.40
EBITDA ($mm)
($0.93)
EBIT ($mm)
($0.97)
Net Income ($mm)
$3.50
Employees
26
  • drill down
  • watch
Ticker: IACH
 
 
 
 
 
 
 
 
Information Architects Corporation
Information Architects Corporation
The company focuses on investigating acquisition partners and targets, as well as new business lines and services to add to existing software resources and enhance its ability to market its perceptre software asset.
year
2012
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
($1.66)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: BNFT
 
 
 
 
 
 
 
 
Benefitfocus, Inc.
Benefitfocus, Inc.
Benefitfocus is the largest healthcare and voluntary benefits software provider in the U.S. Benefitfocus offers a single Web-based platform for benefit shopping, enrollment, management and industry-standard data exchange.
year
2021
rev ($mm)
$264.22
EBITDA ($mm)
$23.02
EBIT ($mm)
$6.27
Net Income ($mm)
Employees
1200
  • drill down
  • watch
Ticker: TSXV:YOO
 
 
 
 
 
 
 
 
Yangaroo, Inc.
Yangaroo, Inc.
Yangaroo is a software leader in media asset workflow and distribution solutions for advertising, music, and awards industries. Yangaroo’s patented Digital Media Distribution System is a leading secure business to business cloud-based platform that provides clearance, delivery, and API integration.
year
2020
rev ($mm)
$6.58
EBITDA ($mm)
$0.54
EBIT ($mm)
$0.47
Net Income ($mm)
$0.75
Employees
0
  • drill down
  • watch
Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2021
rev ($mm)
$495.90
EBITDA ($mm)
($106.50)
EBIT ($mm)
($131.12)
Net Income ($mm)
Employees
2037
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2020
rev ($mm)
$21.79
EBITDA ($mm)
$5.14
EBIT ($mm)
$1.34
Net Income ($mm)
$0.76
Employees
118
  • drill down
  • watch
Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2021
rev ($mm)
$477.70
EBITDA ($mm)
$17.51
EBIT ($mm)
($11.37)
Net Income ($mm)
Employees
1549
  • drill down
  • watch
Ticker: NasdaqGS:SVMK
 
 
 
 
 
 
 
 
SurveyMonkey
SurveyMonkey
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
year
2021
rev ($mm)
$408.09
EBITDA ($mm)
($70.95)
EBIT ($mm)
($92.30)
Net Income ($mm)
Employees
1367
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2021
rev ($mm)
$1,246.74
EBITDA ($mm)
($127.83)
EBIT ($mm)
($156.43)
Net Income ($mm)
Employees
5450
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: DXM
 
 
 
 
 
 
 
 
Dex Media, Inc.
Dex Media, Inc.
Dex Media, Inc. is the leading provider of marketing solutions for local businesses. They partner with local businesses across the U.S. to help them get found, get chosen, and get talked about. Dex Media offers website, print, mobile, social media, and search engine marketing solutions.
year
2020
rev ($mm)
$1,207.64
EBITDA ($mm)
$316.98
EBIT ($mm)
$181.02
Net Income ($mm)
$37.37
Employees
2411
  • drill down
  • watch
Ticker: ASX:BTH
 
 
 
 
 
 
 
 
bigtincan
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption.
year
2020
rev ($mm)
$22.22
EBITDA ($mm)
($8.46)
EBIT ($mm)
($9.22)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2021
rev ($mm)
$22,350.00
EBITDA ($mm)
$3,476.00
EBIT ($mm)
$949.00
Net Income ($mm)
$4,442.00
Employees
56606
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch