Like DSS Research

closed 7/1/2019 via Company Press Release

SPH Analytics, acquired DSS Research

synopsis: SPH Analytics has acquired DSS Research, creating the nation’s premier member experience measurement and analytics firm. DSS Research is a survey research firm that works with health plans, hospitals, accountable care organizations, and more to uncover insights about their business through survey research and advanced analytics.
buyer parent: Symphony Technology Group
buyer: SPH Analytics
SPH Analytics, a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s solutions include Population Care, Population Value, and Population Engage. "
target: DSS Research
DSS Research is a survey research firm that works with more than 1,000 health plans, hospitals, accountable care organizations, home health agencies, dialysis centers, and Hospices to uncover insights about their business through survey research and advanced analytics.
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announced 6/11/2019 via BusinessWire

Ares Management, L.P., Leonard Green & Partners, L.P., will acquire Press Ganey Associates, Inc.

synopsis: Press Ganey Associates, Inc., a provider of safety, quality, patient experience and workforce engagement solutions for healthcare organizations, will be acquired by Leonard Green & Partners, L.P. and affiliates of Ares Management Corporation. Press Ganey offers a suite of solutions that enables enterprise transformation across the patient journey.
buyer: Leonard Green & Partners, L.P.
buyer: Ares Management, L.P. (NYSE:ARES:$1,169.57)
Ares Management, L.P. is a publicly traded, leading global alternative asset manager. Leonard Green & Partners, L.P. is a private equity investment firm that partners with management teams and founders to invest in market-leading companies. "
target parent: EQT AB
target: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement.
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closed 10/21/2016 via BusinessWire

EQT, acquired Press Ganey Associates, Inc.

synopsis: Leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations; Press Ganey Holdings, Inc. announced the completion of its acquisition by private equity group EQT. Under the terms, Press Ganey shareholders will receive $40.50 in cash for each share of common stock.
buyer: EQT (EQT:$687.20)
EQT is a leading global private equity group with approximately EUR 29 billion in raised capital. EQT has portfolio companies in Europe, Asia and the US. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership. "
target parent: Vestar Capital Partners
target: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey Holdings is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care.
price ($mm)[EV]
$2,234 [$2,370]
rev ($mm)
$344
EBITDA ($mm)
$105
EV / rev
6.9x
EV / EBITDA
22.7x
closed 3/12/2008 via Company Press Release

Vestar Capital Partners, acquired Press Ganey Associates, Inc.

synopsis: American Securities Capital Partners (ASCP) completed the sale of its interest in Press Ganey Associates after almost five years of partnership with the Company. The exit occurs after significant accomplishments by Press Ganey over this period.
buyer: Vestar Capital Partners
Vestar Capital Partners is a leading international private equity firm specializing in management buyouts and growth capital investments. The firm's investment strategy is targeted towards companies in the U.S., Europe, and Japan with valuations in the $100 million to $5 billion range. "
target parent: American Securities Capital Partners
target: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey Associates is the health care industry’s leading independent vendor of satisfaction measurement and improvement services. Press Ganey assists health care facilities in collecting and using patient, resident, employee, and physician evaluations in their quality improvement initiatives.
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closed 5/3/2016 via BusinessWire

Bivarus, Inc., acquired The Jackson Group, Inc.

synopsis: Bivarus, Inc., a patient experience analytics company, announced that it has acquired The Jackson Group, Inc., a leading healthcare-focused measurement and consulting firm. The acquisition expands Bivarus’s offerings to capture and operationalize patient and employee insights for healthcare organizations.
buyer: Bivarus, Inc.
Bivarus brings a new science for measuring continuous quality improvement (CQI) and the patient experience to hospital-based outpatient service lines, community-based clinics, and large group practices. Their analytics platform gives healthcare leaders relevant data around patient experience. "
target: The Jackson Group, Inc.
The Jackson Group, Inc. commits itself and its resources to helping organizations through a wide array of solutions including employee surveys, customer satisfaction surveys, exit surveys, and community perceptions assessments.
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closed 12/5/2011 via Market Wire

Avatar International LLC, acquired HR Solutions International, Inc.

synopsis: Avatar International, a leading healthcare quality improvement firm, announced its acquisition of HR Solutions International, Inc., a human capital management consulting firm specializing in employee and physician engagement. The firm designs surveys and administers them primarily through email and web-based channels.
buyer parent: The Riverside Company
buyer: Avatar International LLC
Avatar International, a research and consulting company based in Orlando, Fla., specializes in Evidence Based Intelligent Surveys™ and Innovative Strategies™ to transform information into significant quality and efficiency of care improvement for the healthcare industry. "
target: HR Solutions International, Inc.
HR Solutions International designs surveys and administers them primarily through email and web-based channels. Customers access the data through an online reporting tool that provides detailed and customizable results as well as actionable recommendations.
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closed 5/27/2021 via BusinessWire

Press Ganey Associates, Inc., acquired Symphony Performance Health, Inc.

synopsis: Press Ganey, the national leader in health care consumer and workforce engagement, acquired SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry.
buyer: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. "
target parent: Symphony Technology Group
target: Symphony Performance Health, Inc.
SPH Analytics offers the leading healthcare measurement and analytics platform for consumer experience. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience.
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announced 4/20/2021 via Company Press Release

The Kantar Group, will acquire Numerator

synopsis: UK-based Kantar will acquire Numerator, a tech-driven consumer and market intelligence company. Numerator blends proprietary data, including a digital panel of over 1 million U.S. consumers, with advanced technology to create unique insights that help companies understand their customers in real-time and identify growth opportunities.
buyer parent: Bain Capital
buyer: The Kantar Group
UK-based Kantar is the world’s leading data-driven analytics and brand consulting group. Kantar works alongside clients to create strategies that improve brand awareness, attract more consumers, increase brand penetration, create financial success, and grow peoples’ confidence in public services. "
target parent: Vista Equity Partners
target: Numerator
Numerator is a data and tech company bringing speed and scale to the market research space. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change.
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closed 2/10/2021 via BNC Analysis

Astound Commerce, acquired Market Force Information, Inc.

synopsis: Independent digital commerce specialist Astound Commerce has acquired MarketForce, a business unit within Digital River and leading innovator in digital performance marketing services.
buyer: Astound Commerce
Astound Commerce is an award-winning global digital commerce provider. They combine strategy, technology and interactive marketing services for many of the world's favorite brands and retailers. They can power every aspect of online business, and integrate across all marketing channels. "
target parent: Digital River, Inc.
target: Market Force Information, Inc.
Market Force Information, Inc. is the leading global customer intelligence solutions company for multi-location businesses including major retailers, restaurants, grocery and convenience stores, financial institutions, entertainment studios and consumer packaged goods companies.
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closed 4/22/2020 via PR Web

Schlesinger Group, acquired 20|20 Research, Inc.

synopsis: Schlesinger Group, a leading international data collection and research services company, has acquired 20|20 Research, a qualitative technology-led research services provider in the US. The addition of 20|20 Research adds high-quality proprietary online qualitative tools to Schlesinger Group’s portfolio of capabilities.
buyer parent: Gauge Capital
buyer: Schlesinger Group
Schlesinger Group is a leading data collection company offering a broad range of qualitative and quantitative solutions worldwide. The Group delivers high-quality recruitment and research services for any methodology, including online surveys, online communities, webcam focus groups, and more. "
target: 20|20 Research, Inc.
20|20 is a leading expert and innovator in qualitative research that makes it easier for companies to prioritize the insights that drive growth. With its suite of in-house services, nationwide panel, and proprietary technology platforms, 20|20 connects thousands of brands to consumers worldwide.
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closed 3/3/2020 via BusinessWire

MaritzCX merged with InMoment, Inc,

synopsis: InMoment and MaritzCX, recognized market leaders and proven innovators in the global customer experience (CX) sector, have merged. The combined company will serve 90 percent of the world’s automotive companies, eight out of 10 of the leading banks, nearly 20 percent of the top 50 retailers, and 40 percent of the top hospitality companies.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target parent: Maritz, Inc.
target: MaritzCX
MaritzCX is the leader in experience management for big business, and includes customer experience (CX), employee experience (EX), and patient experience. The company combines experience management software, data and research science, and deep vertical market expertise to accelerate client success.
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closed 11/6/2019 via Company Press Release

Schlesinger Group, acquired Focus Pointe Global

synopsis: Schlesinger Group, a leading international data collection and research services company, has acquired Focus Pointe Global, a US marketing research data collection company offering a range of in-person and online qualitative solutions.
buyer parent: Gauge Capital
buyer: Schlesinger Group
Schlesinger Group is a data collection company offering a broad range of qualitative and quantitative research solutions. They provide effective online surveys that include programming and hosting. As the world transforms, they reach for new heights, redefining services beyond clients’ expectations."
target: Focus Pointe Global
Focus Pointe Global is a US marketing research data collection company offering a range of in-person and online qualitative solutions with expertise in the consumer space, clinical studies, and jury research. Its 1.6 million-member QualPanel is a rich source of qualified respondents.
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closed 11/6/2019 via BNC Analysis

Ironwood Insights Group, acquired Discovery Research Group

synopsis: Ironwood Insights Group, a full-service research firm dedicated to helping their clients make informed business decisions, has acquired the data collection company, Discovery Research Group, headquartered in Saratoga Springs, UT.
buyer: Ironwood Insights Group
Ironwood Insights Group is a full-service research firm dedicated to helping their clients make informed business decisions. They aim to fully understand their client's research objectives. With those objectives, they design a research strategy to achieve their clients'​ specific goals. "
target: Discovery Research Group
Discovery Research Group, with 30+ years of experience, completing thousands of surveys each year, they are the best choice for high quality, competitively priced data collection methodologies in market research, healthcare follow up, customer loyalty, tracking and polling studies.
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announced 6/3/2019 via Yahoo, Inc.

Beyond Commerce, Inc., will acquire Issues & Answers Network, Inc.

synopsis: Beyond Commerce, Inc., a provider of B2B internet marketing analytics, technologies and services, announced it has agreed to acquire Issues & Answers Network, Inc. Issues & Answers is a global consumer insights research partner providing answers for brands and companies through both qualitative and quantitative methodologies.
buyer: Beyond Commerce, Inc. (OTCPK:BYOC:$5.83)
Beyond Commerce, Inc. is focused on business combinations of "big data" companies in the global B2B internet marketing analytics, technologies and related services space. Their objective is to develop and deploy software technology that will build on growth potential and to exploit opportunities. "
target: Issues & Answers Network, Inc.
Issues & Answers Network (I&A) is a global consumer insights research partner dedicated to providing the answers that brands or companies need through both qualitative and quantitative methodologies. I&A collects information through telephone interviewing, web surveys and face-to-face focus groups.
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closed 4/3/2019 via Company Press Release

ResearchBods merged with STRAT7,

synopsis: UK's specialist data and analytics agency ResearchBods, is now a part of STRAT7 – a new UK group backed by Horizon Capital that will help businesses and brands extract and interpret customer insights to create powerful data driven strategies.
buyer parent: Horizon Capital
buyer: STRAT7
UK’s STRAT7 is an inspired partnership of data, insight analytics and strategy specialists. STRAT7 was created to help brands overcome the challenges of capturing consumer data seamlessly and harnessing the insights to evolve strategies and make game-changing business decisions. "
target: ResearchBods
UK's ResearchBods is a creative and forward thinking company with vast experience within market research. They help brands, businesses and organisations understand and engage with their customers, stakeholders or employees through access panels, insight communities and digital research solutions.
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closed 4/3/2019 via PE Hub

Bonamy Finch merged with STRAT7,

synopsis: UK's specialist data and analytics agency Bonamy Finch, is now a part of STRAT7 – a new UK group backed by Horizon Capital that will help businesses and brands extract and interpret customer insights to create powerful data driven strategies.
buyer parent: Horizon Capital
buyer: STRAT7
UK’s STRAT7 is an inspired partnership of data, insight analytics and strategy specialists. STRAT7 was created to help brands overcome the challenges of capturing consumer data seamlessly and harnessing the insights to evolve strategies and make game-changing business decisions. "
target: Bonamy Finch
UK’s Bonamy Finch is an analytically-driven insights consultancy group. They provide a unique blend of advanced analytics, data science and bespoke research solutions to uncover growth opportunities for the world’s leading brands.
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closed 3/6/2019 via Company Press Release

Delineate., acquired Opinion.Life

synopsis: UK's Insights and data firm Delineate has acquired survey and opinion research business Opinion.Life. Opinion.Life was co-founded by Delineate CEO James Turner and Dr Zsolt Kiss in the UK as a challenger polling company. It uses a proprietary set of algorithms built on data science and behavioral science to better predict consumer opinions.
buyer: Delineate.
Delineate. is a UK company whose mission is to put better data and more meaningful insights into the hands of marketers and communicators. They fuse the best of opinion research, modern technology and data science to provide insight solutions for real world marketing and communication challenges. "
target: Opinion.Life
UK's Opinion.Life is an international market research firm driven by the idea that all opinions matter. Opinion.Life uses a combination of opinion polling, data science and behavior science to accurately understand and predict the true opinions, behaviors, and attitudes that shape the world.
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announced 12/17/2018 via BusinessWire

Verint Systems Inc., will acquire ForeSee

synopsis: Verint Systems Inc., a leader in Actionable Intelligence solutions, is to acquire ForeSee. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint is a leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Organizations in more than 180 countries count on intelligence from Verint solutions to make more informed, effective and timely decisions."
target: ForeSee
ForeSee® helps companies grow by listening to what matters most—customer voices. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
price ($mm)[EV]
$65 [$65]
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closed 6/27/2018 via Company Press Release

Critical Mix, Inc., acquired UBMobile

synopsis: Critical Mix, a premier global data and insights company, acquired UBMobile, a mobile-first consumer insights technology and services company. UBMobile captures stated and observed consumer data to improve marketing decision making. Their LifeTap app helps to reach consumers to deliver more representative audiences and reliable insights.
buyer: Critical Mix, Inc.
Critical Mix creates insights that drive business decisions with easy, collaborative tools to access global target audiences, program engaging surveys and visualize results. Insights professionals around the world rely on their simplified solutions to help them innovate and grow. "
target: UBMobile
UBMobile is a mobile-first consumer insights technology and service company. Using modern technologies, UBMobile captures stated and observed consumer data to improve marketing decision making. Their LifeTap app helps to reach consumers to deliver more representative audiences and reliable insights.
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closed 12/13/2017 via BNC Analysis

YouGov plc, acquired Galaxy Research Pty Ltd

synopsis: YouGov Plc, an international market research and data analytics group, has acquired Galaxy Research Pty Ltd, an independent Australian marketing research and strategy planning consultancy. Galaxy Research works with various industries, including consumer goods, PR, service industries, healthcare, not for profit, and government agencies.
buyer: YouGov plc (AIM:YOU:$215.10)
YouGov is an international, full-service research company primarily using online panels to provide quantitative and qualitative research across a range of industries, including consumer products, financial services, public sector, technology and telecom and media. "
target: Galaxy Research Pty Ltd
Galaxy Research is an Australian marketing research and strategy planning consultancy with the skills and infrastructure to conduct a wide variety of projects in Australia and overseas. Galaxy Research works with various industries, including consumer goods, PR, healthcare, not for profit, and more.
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closed 7/1/2019 via Company Press Release

SPH Analytics, acquired DSS Research

synopsis: SPH Analytics has acquired DSS Research, creating the nation’s premier member experience measurement and analytics firm. DSS Research is a survey research firm that works with health plans, hospitals, accountable care organizations, and more to uncover insights about their business through survey research and advanced analytics.
buyer parent: Symphony Technology Group
buyer: SPH Analytics
SPH Analytics, a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s solutions include Population Care, Population Value, and Population Engage. "
target: DSS Research
DSS Research is a survey research firm that works with more than 1,000 health plans, hospitals, accountable care organizations, home health agencies, dialysis centers, and Hospices to uncover insights about their business through survey research and advanced analytics.
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closed 5/27/2021 via BusinessWire

Press Ganey Associates, Inc., acquired Symphony Performance Health, Inc.

synopsis: Press Ganey, the national leader in health care consumer and workforce engagement, acquired SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry.
buyer: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. "
target parent: Symphony Technology Group
target: Symphony Performance Health, Inc.
SPH Analytics offers the leading healthcare measurement and analytics platform for consumer experience. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience.
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announced 12/23/2020 via BusinessWire

SPH Analytics Population Health Division will be merged with Azara Healthcare, LLC,

synopsis: Azara Healthcare, a leading provider of population health solutions to the community health market, and SPH Analytics, a leader in healthcare consumer experience measurement, engagement and population-based analytics, announced a merger between Azara Healthcare and SPH Analytics’ population health division.
buyer: Azara Healthcare, LLC
Azara Healthcare is the leading provider of data-driven analytics, quality measurement and reporting for the Community Health market. Azara solutions empower more than 1,000 Community Health Centers, and physician practices, in 36 states to improve the quality of care for 25 million Americans. "
target parent: Symphony Technology Group
target: SPH Analytics Population Health Division
SPH Analytics’ patient registry and population health solution is a provider-focused application linked to a robust patient and chronic disease registry. The registry aggregates data from the EHR, claims, appointment scheduling, and other healthcare sources to facilitate population segmentation.
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announced 7/15/2019 via Company Press Release

SPH Analytics, will acquire SA Ignite, Inc.

synopsis: SPH Analytics, a top-ranked Population Health Management vendor, announced that the SPH Analytics’ population health line of business will merge with SA Ignite. SA Ignite helps healthcare providers achieve top performance scores and financial incentives in MIPS with their IgniteMIPS software and deep domain, technical and data expertise.
buyer parent: Symphony Technology Group
buyer: SPH Analytics
SPH Analytics, a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s solutions include Population Care, Population Value, and Population Engage. "
target: SA Ignite, Inc.
SA Ignite helps healthcare providers achieve top performance scores and financial incentives in MIPS with their IgniteMIPS software and deep domain, technical and data expertise.
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closed 7/1/2019 via Company Press Release

SPH Analytics, acquired DSS Research

synopsis: SPH Analytics has acquired DSS Research, creating the nation’s premier member experience measurement and analytics firm. DSS Research is a survey research firm that works with health plans, hospitals, accountable care organizations, and more to uncover insights about their business through survey research and advanced analytics.
buyer parent: Symphony Technology Group
buyer: SPH Analytics
SPH Analytics, a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s solutions include Population Care, Population Value, and Population Engage. "
target: DSS Research
DSS Research is a survey research firm that works with more than 1,000 health plans, hospitals, accountable care organizations, home health agencies, dialysis centers, and Hospices to uncover insights about their business through survey research and advanced analytics.
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closed 4/16/2014 via PR Web

Symphony Performance Health, acquired MDdatacor, Inc.

synopsis: Symphony Technology Group (STG) announced that it has acquired MDdatacor from Noridian Mutual Insurance Company (NMIC). MDdatacor is a provider of next-generation healthcare data integration and analytic solutions. The acquired company will be brought together with other assets from STG to form Symphony Performance Health (SPH).
buyer parent: Symphony Technology Group
buyer: Symphony Performance Health
Symphony Performance Health provides powerful data, applications, analytics, and consulting to providers and payer organizations to enable them to rapidly gain insights into their patient populations, physician and clinician practice patterns. "
target parent: Noridian Mutual Insurance Company
target: MDdatacor, Inc.
MDdatacor enhances healthcare quality through the development of innovative technology solutions to support quality improvement, pay-for-performance and patient-centered care initiatives by payors and physicians.
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closed 7/1/2019 via Company Press Release

SPH Analytics, acquired DSS Research

synopsis: SPH Analytics has acquired DSS Research, creating the nation’s premier member experience measurement and analytics firm. DSS Research is a survey research firm that works with health plans, hospitals, accountable care organizations, and more to uncover insights about their business through survey research and advanced analytics.
buyer parent: Symphony Technology Group
buyer: SPH Analytics
SPH Analytics, a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s solutions include Population Care, Population Value, and Population Engage. "
target: DSS Research
DSS Research is a survey research firm that works with more than 1,000 health plans, hospitals, accountable care organizations, home health agencies, dialysis centers, and Hospices to uncover insights about their business through survey research and advanced analytics.
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closed 5/27/2021 via BusinessWire

Press Ganey Associates, Inc., acquired Symphony Performance Health, Inc.

synopsis: Press Ganey, the national leader in health care consumer and workforce engagement, acquired SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry.
buyer: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. "
target parent: Symphony Technology Group
target: Symphony Performance Health, Inc.
SPH Analytics offers the leading healthcare measurement and analytics platform for consumer experience. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience.
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closed 4/10/2015 via BusinessWire

PatientBond, LLC, acquired c2b Horizons, LLC

synopsis: PatientBond, LLC, an innovative provider of patient and member engagement solutions, has acquired Cincinnati-based c2b Horizons, LLC, a leader in statistically based consumer profiling techniques for healthcare payers and providers.
buyer parent: Healthcare Growth Partners, LLC
buyer: PatientBond, LLC
Founded in 2011, PatientBond provides next generation patient and member engagement solutions. PatientBond’s highly configurable communications engine supports rapid deployment for a diverse set of engagement use cases. "
target parent: c2b Solutions
target: c2b Horizons, LLC
c2b’s proprietary psychographic profiling tools, validated over multiple studies, allow for classification of members and patients into behavior groups which provide a high level of predictability of individual motivations, communication preferences and actions.
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closed 7/24/2013 via Reuters

Cross Marketing, acquired MedePanel

synopsis: Cross Marketing Group has announced the acquisition of MedePanel, a result-oriented research firm, headquartered in New Jersey. MedePanel supports healthcare business decisions by providing insights from patients, healthcare practitioners and other key healthcare stakeholders.
buyer: Cross Marketing (TSE:3675:$80.11)
Cross Marketing provides a full range of one-stop marketing research services based on their online research DNA, and continuing to evolve further into a marketing solution partner for their clients. "
target: MedePanel
MedePanel Online Inc is a result-oriented research firm, headquartered in New Jersey providing local account management support. MedePanel supports healthcare business decisions by providing insights from patients, healthcare practitioners and other key healthcare stakeholders.
price ($mm)
$3.96*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
2.2x
EV / EBITDA
closed 2/12/2018 via Company Press Release

Press Ganey Associates, Inc., purchased Patient Experience Business from HealthStream, Inc.

synopsis: HealthStream announced the divestiture of its Patient Experience (PX) business to Press Ganey Associates. HealthStream's complete patient experience solution provides census-based survey products that allow healthcare providers to let the voices of their patients guide performance improvement efforts.
buyer parent: EQT
buyer: Press Ganey Associates, Inc. (PGND:$344.32)
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. "
seller: HealthStream, Inc. (HSTM:$245.70)
HealthStream Patient Experience provides census-based survey products that allow healthcare providers to let the voices of their patients guide performance improvement efforts. HealthStream’s SaaS solutions are used by healthcare employees for workforce development, training & learning management.
price ($mm)
$66
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closed 1/6/2015 via GlobeNewswire

Boathouse Capital, acquired Universal Survey Center

synopsis: Boathouse Capital's announces its investment in Universal Survey Center, a provider of survey data collection services. Universal Survey provides custom survey solutions to a variety of market research firms, public relations/communications companies, management consulting firms, big data companies, and a variety of other end-users.
buyer: Boathouse Capital
Boathouse Capital is a $120 million private equity firm that invests mezzanine debt and equity into lower middle market businesses across the U.S. Based in Wayne, PA, Boathouse Capital invests $3 million to $15 million to support companies in a variety of industries. "
target: Universal Survey Center
Universal Survey Center provides custom survey solutions to a variety of market research firms, public relations/communications companies, management consulting firms, big data companies, and a variety of other end-users.
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closed 1/4/2006 via BusinessWire

General Electric Company, acquired IDX Systems Corporation

synopsis: GE Healthcare, a unit of General Electric Company, announced the completion of the acquisition of IDX Systems Corporation, a leading healthcare information technology (IT) provider.
buyer: General Electric Company
GE Healthcare expertise is in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies. "
target: IDX Systems Corporation
IDX Systems Corporation provides information technology solutions to maximize value in the delivery of healthcare, improve the quality of patient service, enhance medical outcomes, and reduce the costs of care.
price ($mm)
$1,148
rev ($mm)
$577
EBITDA ($mm)
$73
EV / rev
2.0x
EV / EBITDA
15.7x
closed 1/9/2019 via BNC Analysis

Boots UK Limited, acquired Wiggly-Amps Limited

synopsis: High street retailer Boots has acquired tech company Wiggly-Amps in a bid to boost its stake in the digital healthcare sector. Wiggly-Amps provides a number of online services including check-in screens at GP (general practitioner) surgeries, weight measurements, consultations and prescription services as well as creating and hosting GP websites.
buyer parent: Walgreens Boots Alliance, Inc.
buyer: Boots UK Limited
Boots UK, the UK’s leading pharmacy-led health and beauty retailer, is part of the Retail Pharmacy International Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. "
target: Wiggly-Amps Limited
Wiggly-Amps provides a number of online services including check-in screens at GP (general practitioner) surgeries, weight measurements, consultations and prescription services as well as creating and hosting GP websites.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2020 via BusinessWire

Frazier Healthcare Partners, acquired Accuity Delivery Systems

synopsis: Frazier Healthcare Partners, a Seattle-based healthcare investment firm, acquired Accuity Delivery Systems, a leading provider of technology-enabled Revenue Integrity and Clinical Documentation Improvement (CDI) services for hospitals and health systems.
buyer: Frazier Healthcare Partners
Frazier Healthcare Partners is a leading middle market private equity firm focused exclusively on healthcare. With more than $4.8 billion total capital raised, Frazier has invested in more than 200 companies. "
target: Accuity Delivery Systems
Accuity is a leading provider of technology-enabled Revenue Integrity and Clinical Documentation Improvement (CDI) services for hospitals and health systems.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/23/2020 via BNC Analysis

Word Systems Inc., acquired Roach Reid Office Systems

synopsis: Word Systems Inc., an IT company that specializes in recording solutions, has acquired Roach Reid Office Systems (RROS), a company that specializes in mission critical voice and data applications. RROS markets and supports solutions for document management, transcription, voice recognition, interview recording, and computer assisted coding.
buyer: Word Systems Inc. (ENXTPA:WLN:$2,580.56)
Word Systems is an information technology company that specializes in the sale and service of critical recording solutions. Word Systems provides their customers with audio, video and data capture solutions that help them to maintain compliance, and improve processes, performance and accountability."
target: Roach Reid Office Systems
Roach Reid Office Systems (RROS) specializes in technical services that support mission critical voice and data applications. RROS markets and supports solutions for document management, dictation/transcription, voice recognition, interview recording, court recording, and computer assisted coding.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/31/2019 via Company Press Release

WELL Health Technologies Corp., will acquire KAI Innovations Inc.

synopsis: WELL Health Technologies Corp., a Vancouver-based company operating in healthcare, has agreed to acquire KAI Innovations. KAI, based in Ontario, has the third largest electronic medical record (EMR) user base in the province and is the largest provider of Open Source Clinical Application Resource EMR services to healthcare clinics in Canada.
buyer: WELL Health Technologies Corp. (TSXV:WELL:$40.92)
Canada-based WELL Health Technologies Corp. operates Primary Healthcare Facilities and an electronic medial record business that supports the digitization of clinics. WELL's objective is to empower doctors to provide the best advanced care possible leveraging the latest trends in digital health. "
target: KAI Innovations Inc.
Canada-based KAI Innovations has the third largest electronic medical record (EMR) user base in Ontario and is the largest provider of Open Source Clinical Application Resource (OSCAR) EMR services in Canada. KAI founded the OSCAR clinic at McMaster University Department of Family Medicine.
price ($mm)
$7.99
rev ($mm)
$3
EBITDA ($mm)
EV / rev
5.1x
EV / EBITDA
closed 10/1/2018 via GlobeNewswire

DAS Health, purchased Aprima EHR Book of Business from CriticalKey, LLC

synopsis: DAS Health, an industry leader in health IT and management, has acquired the Aprima® EHR book of business from CriticalKey, LLC, a consulting, software and management services company. Aprima offers a fully integrated, single application, single database EHR/practice management solution, as well as complete Revenue Cycle Management services.
buyer: DAS Health
DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to independent physician groups, hospitals and healthcare systems across North America. Headquartered in Tampa, FL, DAS delivers superior health IT, medical billing and practice management solutions. "
seller: CriticalKey, LLC
The acquisition includes the Aprima® EHR book of business from CriticalKey, LLC, a consulting, software and management services company. Aprima offers a fully integrated, single application, single database EHR/practice management solution, as well as complete Revenue Cycle Management services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/18/2018 via BusinessWire

TeleQuality Communications merged with Education Networks of America,

synopsis: Education Networks of America, a company that offers a full suite of connectivity and collaboration services, has completed its merger with TeleQuality Communications Inc., a leading provider of quality telecommunications and network connectivity products and services to rural healthcare facilities.
buyer parent: Zelnick Media Capital
buyer: Education Networks of America
Education Networks of America offers a full suite of connectivity and collaboration services including broadband, Wi-Fi/LAN, communication, and cloud solutions to K–12, higher education institutions, and libraries nationwide. "
target: TeleQuality Communications
TeleQuality Communications Inc. (TQCI) is a leading provider of quality telecommunications and network connectivity products and services to rural healthcare facilities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2017 via Company Press Release

Atos SE, acquired The Breakaway Group

synopsis: Atos, a global leader in digital transformation, announced that it has closed the acquisition of Conduent’s Breakaway Group, a healthcare IT consulting company. The Breakaway Group helps healthcare professionals learn and adopt new EHR technologies.
buyer: Atos SE (ENXTPA:ATO:$13,461.35)
Atos SE is a leader in digital transformation with circa 100,000 employees in 72 countries. Serving a global client base, the Group is the European leader in Big Data, Cybersecurity and provides Cloud services, Infrastructure & Data Management, Business & platform solutions. "
target parent: Conduent Business Services
target: The Breakaway Group
The Breakaway Group is changing how healthcare professionals learn and adopt new EHR technologies. By helping end users adopt new software applications quickly and easily, providers have more time for patient care and healthcare executives see improved financial outcomes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/17/2017 via BusinessWire

eMids Technologies, acquired Encore Health Resources

synopsis: emids, a rapidly growing global provider of IT services and solutions for the healthcare and life sciences industries, announced the acquisition of Encore Health Resources, a leading healthcare information analytics company focused on value-based care and electronic health records for providers.
buyer: eMids Technologies
emids is a premier provider of healthcare IT services and solutions. emids enables healthcare entities to achieve accessible, affordable and high-quality care by providing custom application and data solutions. "
target parent: QuintilesIMS
target: Encore Health Resources
Encore Health Resources is a leading healthcare information analytics company focused on value-based care and electronic health records for providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/6/2017 via BNC Analysis

Tech Mahindra Limited, will acquire The HCI Group

synopsis: Tech Mahindra has signed an agreement to acquire US-based healthcare IT consulting company CJS Solutions Group LLC, which conducts business as The HCI Group. The HCI Group works with tier-I healthcare service providers, primarily in the US and the UK, focusing on providing end-to-end implementation of Electronic Health Record (EHR) software.
buyer parent: Mahindra Group
buyer: Tech Mahindra Limited (NSEI:TECHM:$5,129.52)
Tech Mahindra represents the connected world, offering Consulting, Digital Transformation, Integrated Engineering, Business Services and Solutions, enabling Enterprises, Associates and the Society to Rise™. They have 112,800+ professionals across 90 countries, helping over 825 global customers. "
target: The HCI Group
Headquartered in Jacksonville, Florida, The HCI Group works with tier-I healthcare service providers, primarily in the US and the UK, focusing on providing end-to-end implementation of Electronic Health Record (EHR) and Electronic Medical Record (EMR) software, training and support services.
price ($mm)
$90*
rev ($mm)
$114
EBITDA ($mm)
EV / rev
0.9x
EV / EBITDA
closed 2/2/2017 via PR Web

Career Step, acquired Panacea Healthcare Solutions, Inc.

synopsis: Career Step, an online provider of career-focused education and professional training, has acquired the Revenue Capture and Coding and Documentation Divisions of Panacea Healthcare Solutions. Panacea Healthcare Solutions provides expert coding, compliance, technology and financial advice to hundreds of healthcare providers each year.
buyer parent: Revelstoke Capital Partners LLC
buyer: Career Step
Career Step is an online provider of career-focused education and corporate training. Career Step provides training for the largest and most respected healthcare employers in the nation and is committed to helping students and practicing professionals gain the skills they need to be successful. "
target: Panacea Healthcare Solutions, Inc.
Panacea Healthcare Solutions provides expert coding, compliance, financial consulting and information technology to hundreds of healthcare providers and organizations each year to proactively maintain compliance and identify risk and new incremental net revenue opportunities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/30/2017 via BNC Analysis

Concept Plus, LLC, acquired Thao Inc.

synopsis: Concept Plus, LLC, a professional services firm specializing in the comprehensive design, implementation, and maintenance of IT initiatives for the Federal Government has acquired health IT management firm Thao, Inc. (THAOINC). THAOINC provides health IT services and program management support exclusively to federal healthcare customers.
buyer: Concept Plus, LLC
Concept Plus, LLC is a professional services firm specializing in the comprehensive design, implementation, and maintenance of IT initiatives for the Federal Government. Concept Plus provides solutions in the areas of Oracle, Cloud Computing and Mobile technologies. "
target: Thao Inc.
THAOINC offers federal-specific expertise in EHR interoperability, identity management, and care delivery in organizations like the Department of Defense (DoD) and the Department of Veterans Affairs (DVA).
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2016 via GlobeNewswire

Avaap, acquired Falcon Consulting Group

synopsis: Avaap announced it has acquired Falcon Consulting, LLC, a KLAS-leading Epic Systems implementation and optimization firm. Falcon offers consulting and evaluation related to Electronic Health Record systems, including revenue cycle optimization and clinical transformation, with offerings that netted a top-rated score in a 2016 KLAS research report.
buyer: Avaap
Avaap is one of the largest providers of IT services and technology solutions for organizations that rely on Infor and Epic enterprise software solutions for clinical, financial, supply chain and human resources management. "
target: Falcon Consulting Group
Falcon Consulting is a holistic healthcare provider consultancy that focuses on driving value in the Epic EHR space. It is dedicated to the improvement of clinical quality, financial sustainability, technology adoption and customer engagement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/1/2016 via BusinessWire

Huron Consulting Group Inc., acquired HSM Consulting

synopsis: Huron Consulting Group Inc., a leading provider of business consulting services, completed its acquisition of Healthcare Services Management, Inc. (HSM), a firm specializing in healthcare information technology and management consulting.
buyer: Huron Consulting Group Inc. (HURN:$878.05)
Huron is a global professional services firm focused on assisting clients with their most complex business issues by delivering high-value, quality solutions to support their long-term strategic objectives. Huron serves in the healthcare, higher education, life sciences, and commercial sectors. "
target: HSM Consulting
Healthcare Services Management, Inc. (HSM) is a leading provider of operational and information technology consulting to the healthcare marketplace. It offers a full range of healthcare information technology and project management consulting services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Press Ganey Associates, Inc.
Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement.
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