Like Confirmit

closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
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closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
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closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
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closed 9/3/2019 via GlobeNewswire

SurveyMonkey, acquired GetFeedback

synopsis: SurveyMonkey, a leading global survey software company, has acquired customer experience management company GetFeedback, Inc. A top-rated feedback solution for Salesforce, GetFeedback serves 10,000 leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target parent: Campaign Monitor
target: GetFeedback
GetFeedback, the world's fastest growing online survey software application, was founded in 2013. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
price ($mm)
$68
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announced 5/22/2019 via GlobeNewswire

flooidCX, Corp., will acquire Resolution1, Inc

synopsis: Ontario based flooidCX, Corp. has agreed to acquire the privately-held Canadian company, Resolution1, Inc., an end to end cloud-based customer care and feedback management system. Resolution1 helps businesses gather and manage insights about consumer sentiment on their company, their brand, and on specific products or services.
buyer: flooidCX, Corp. (OTCPK:FLCX:$0.00)
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time. "
target: Resolution1, Inc
Canada based Resolution1 is an end to end cloud-based customer care and feedback management system. It helps businesses gather and manage insights about consumer sentiment on their company, brand, and products or services. Resolution1 designed its platform to grow and scale to any business's needs.
price ($mm)
$2.40
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closed 3/28/2019 via Company Description

Brandwatch, acquired Qriously, Inc.

synopsis: Brandwatch, the world-leading social intelligence company, has acquired Qriously, a London-based SaaS research platform. Qriously enables businesses to accesses the mindset of billions of people all over the world by asking questions on mobile devices.
buyer: Brandwatch
Brandwatch is the world's enterprise social intelligence leader, empowering 1,400 of the planet's most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions. "
target: Qriously, Inc.
Qriously is a London-based SaaS research platform. Qriously enables businesses to accesses the mindset of billions of people all over the world by asking questions on mobile devices. Answers to those questions are used to unearth valuable insights and engage relevant audiences.
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announced 3/5/2019 via Market Watch

SurveyMonkey, will acquire Usabilla B.V.

synopsis: SurveyMonkey announced that it was acquiring Usabilla, an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target: Usabilla B.V.
Usabilla is an Amsterdam-based maker of software that collects customer feedback about website issues. Usabilla empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails.
price ($mm)
$81
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closed 7/30/2018 via BusinessWire

Cheetah Digital, acquired Stellar Loyalty

synopsis: Cheetah Digital, the leading independent, enterprise cross-channel marketing software company, announced its acquisition of Stellar Loyalty, a provider of cloud-based customer engagement and loyalty software.
buyer parent: Vector Capital
buyer: Cheetah Digital
Cheetah Digital is an enterprise cross-channel marketing software company that helps marketers manage their data for better decision-making, send messages to customers to increase revenue, and that provides professional services expertise to execute complex marketing plans at scale. "
target: Stellar Loyalty
Stellar Loyalty is a provider of cloud-based customer engagement and loyalty software. The Stellar Loyalty Consumer Relationship Cloud helps brands drive engagement frequency, maximize revenue, and build more meaningful and profitable customer relationships with their customers.
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closed 4/12/2018 via PR Newswire

Qualtrics, acquired Delighted Inc.

synopsis: Qualtrics, the enterprise leader in customer experience, acquired Delighted, a customer experience measurement and rating company which provides one of the fastest and easiest ways to gather actionable feedback. With Delighted, organizations can configure online customer experience feedback that can be launched via email, web, SMS and more.
buyer: Qualtrics (:$372.39)
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. "
target: Delighted Inc.
Delighted is the fast and easy way to gather customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – Delighted helps companies align customers' needs with business growth.
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closed 12/29/2017 via PR Newswire

Baifendian Group, acquired InsightWorks

synopsis: Baifendian Group, a leading big data and AI solutions provider in China, announced that it has acquired InsightWorks, a leading Chinese online survey company. InsightWorks, as the pioneer and leader of consumer insight by combining big and survey data, has become the largest online consumer survey community in China.
buyer: Baifendian Group
Baifendian Group is a leading big data and AI solutions provider in China. Baifendian is committed to the building of big data underlying technology platform, AI and intelligent application scenarios so as to help enterprises achieve the data asset management and value realization. "
target: InsightWorks
InsightWorks is the domestic top-notch consumer insight solutions provider based on integration of big and survey data. InsightWorks stays committed to providing online survey and consumer insight products and services in a real-time, high-efficient and professional way via big data technology.
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announced 11/15/2017 via BNC Analysis

California Software Company, will acquire Infinia Services & Solutions DMCC

synopsis: California Software Company (Calsoft), a Product Engineering & Enterprise Solutions company, will acquire a majority stake in Cordite PTE Ltd, owner of Infinia Services & Solutions. Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with an integrated suite of technology and mobile application services.
buyer: California Software Company (NSEI:CALSOFT:$0.21)
California Software Company (Calsoft) is a Product Engineering & Enterprise Solutions company with a strong background in development and implementation. Calsoft delivers Product Engineering Services and technology-driven Business Solutions that help meet the business objectives of their clients. "
target: Infinia Services & Solutions DMCC
Infinia Services and Solutions is a UAE based loyalty management and payment solutions company with a state-of-the-art integrated suite of technology and mobile application services. It offers complete program management solutions across pre-paid, debit, credit and corporate cards.
price ($mm)
rev ($mm)
$15
EBITDA ($mm)
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0.0x
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closed 10/26/2017 via Company Press Release

Davies Group Limited, acquired ServiceTick Limited

synopsis: Davies Group announced the acquisition of ServiceTick Limited, the customer experience and analytics business which provides solutions for insurance businesses and to other highly regulated markets. ServiceTick provides digital customer experience insight and intelligence to its clients, through voice & digital surveys, analytics and consulting.
buyer parent: HGGC, LLC
buyer: Davies Group Limited
Davies Group is a multi-award winning operations management, consulting and digital solutions provider to organizations in highly regulated markets. Davies’ core services include: claims solutions, insurance services, complaints handling and compliance & regulatory services. "
target: ServiceTick Limited
ServiceTick provides an enterprise solution for gathering immediate, actionable insight from customers across different service channels include the web, email, SMS and the call centre with all collected feedback reported instantly via a single web-based reporting console.
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closed 2/1/2017 via BNC Analysis

MARU Group, acquired Usurv

synopsis: MARU Group, a market and customer insights company backed by Primary Capital Partners, has acquired research technology platform Usurv. Founded in 2011, Usurv is a survey platform which provides immediate access to respondents from a network of third party partner websites and sample providers, via online or mobile recruitment.
buyer parent: Primary Capital Partners LLP
buyer: MARU Group
MARU Group is a customer intelligence professional services firm delivering information and insight services. Operating in multiple countries, MARU Group provides research, insight and advisory services to large enterprises across a broad spectrum of industries and markets. "
target: Usurv
Usurv is a survey platform which provides access to respondents from a network of third party partner websites and sample providers, via online or mobile recruitment. The platform automatically fields short form surveys to those respondents, collecting, analysing and reporting the responses.
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closed 8/14/2015 via BNC Analysis

Mobikon, acquired Triibe

synopsis: Mobikon, a cloud analytic and mobility solutions company for Hospitality and Retail industries, has acquired Singapore based Triibe, a company that develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback.
buyer: Mobikon
Mobikon is a cloud analytic and mobility solutions company for Hospitality and Retail industries. A one stop solution that empowers restaurants & retailers to increase their revenue by identifying, delighting, and increasing their customer experience. "
target: Triibe
Triibe develops a SaaS feedback management tool to help consumer facing businesses gather and transform customer feedback. The company was founded in 2013 and is based in Singapore.
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announced 5/13/2015 via BNC Analysis

Ornico Group (Pty) Ltd., will acquire Fuseware (Pty) Ltd.

synopsis: Brand and media analysis company, Ornico, has announced that it has entered into an agreement with social media monitoring and analytics company, Fuseware, for the acquisition of its business.
buyer: Ornico Group (Pty) Ltd.
Ornico collects and analyzes marketing information to produce brand and reputation intelligence. Ornico aggregates advertisements and editorial coverage on brands, businesses, governments, products and services. "
target: Fuseware (Pty) Ltd.
Fuseware provides a complete online media monitoring solution for brands. Their real-time monitoring platform provides comprehensive insights into consumer perception of companies, topics and industries.
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closed 11/18/2014 via PR Newswire

Campaign Monitor, acquired GetFeedback

synopsis: Campaign Monitor, a global leader in email marketing, announced the acquisition of GetFeedback, the fastest growing company in the online survey software industry. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
buyer: Campaign Monitor
Campaign Monitor is a leading email marketing platform that makes it easy for any business to grow their audience, send beautiful email newsletters and see stunning reports on the results. The company was founded in 2004 and has been profitable every quarter since its launch. "
target: GetFeedback
GetFeedback, the world's fastest growing online survey software application, was founded in 2013. GetFeedback's pioneering online survey technology allows anyone at any organization to collect customer feedback by creating engaging, branded, mobile-ready surveys.
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closed 9/17/2014 via Market Wire

CallidusCloud, acquired ClickTools

synopsis: Callidus Software Inc., a global leader in cloud-based sales, marketing and learning solutions, announced the acquisition of Clicktools, a leading cloud enterprise B2B survey provider. Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM.
buyer: CallidusCloud (CALD:$239.66)
CallidusCloud is the leading provider of sales and marketing effectiveness software. CallidusCloud enables organizations to accelerate and maximize their lead to money process with their complete suite of solutions. "
target: ClickTools
Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty.
price ($mm)
$15
rev ($mm)
$4
EBITDA ($mm)
EV / rev
4.1x
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closed 8/5/2014 via BusinessWire

SurveyMonkey, acquired Fluidware

synopsis: SurveyMonkey, the world’s leading online survey platform, announced the acquisition of Fluidware, a provider of online survey and application review tools. FluidSurveys is an online tool that allows individuals and organizations from around the world to create fully-customized surveys, collect data from respondents and analyze results in real-time.
buyer: SurveyMonkey (NasdaqGS:SVMK:$276.92)
SurveyMonkey is the world’s leading online survey platform, with more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. "
target: Fluidware
FluidSurveys is an online tool that allows individuals and organizations from around the world to create fully-customized surveys, collect data from respondents and analyze results in real-time.
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closed 7/30/2014 via Market Watch

Innodata Inc., acquired MediaMiser Ltd.

synopsis: Innodata Inc. announced it has acquired MediaMiser Ltd., an Ottawa, Canada-based provider of automated, real-time traditional and social media monitoring services. MediaMiser reduces the time and effort it takes to gather, analyze and distribute valuable business intelligence extracted from traditional and social media sources.
buyer: Innodata Inc. (INOD:$60.42)
Innodata Inc. engages in the provision of business process, technology, and consulting services, as well as products and solutions that help to create, manage, use, and distribute digital information. The company operates in two segments, Content Services (CS) and Innodata Advanced Data Solutions. "
target: MediaMiser Ltd.
MediaMiser Ltd. provides media monitoring and analysis solutions. It offers MediaMiser Enterprise, a media analysis and public relations measurement solution that shows the user how the news is affecting their organization.
price ($mm)
$2.61
rev ($mm)
$4
EBITDA ($mm)
EV / rev
2.4x
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closed 7/31/2013 via BNC Analysis

Adobe Systems Incorporated, acquired Satellite

synopsis: Adobe has bought Satellite, a tag management technology that helps marketers with analytics and media tracking across web sites to further strengthen its marketing and analytics business. Satellite had been part of a larger interactive marketing agency called Search Discovery.
buyer: Adobe Systems Incorporated (ADBE:$11,171.30)
Adobe Systems Incorporated offers business and mobile software and services for professionals, designers, consumers, original equipment manufacturer partners, developers annd enterprises for creating, managing & engaging with compelling content and experiences across multiple platforms. "
target parent: Search Discovery, Inc.
target: Satellite
Satellite is a fully-featured analytics, media tracking, and other front-end utility management tool that aims to remove the esoteric layer of javascript and other technical elements from the picture.
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closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
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closed 7/7/2015 via PR Newswire

Confirmit, acquired Information Research Management Pty Ltd

synopsis: Confirmit announced its acquisition of Information Research Management Pty Ltd (IRM), its exclusive value-added reseller in Sydney, Australia. IRM provides local sales, support, training and consulting services in Asia, Australia and New Zealand.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, and more. "
target: Information Research Management Pty Ltd
Information Research Management Pty Ltd (IRM), headquartered in Sydney, Australia, provides local sales, support, training and consulting services and solutions for Customer Experience, Employee Engagement and Market Research in both territories.
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closed 1/22/2014 via Company Press Release

Confirmit, acquired Integrasco

synopsis: Confirmit announced the acquisition of Integrasco. Integrasco AS provides social media monitoring and analytics services to the telecommunications industry. It offers Internet word of mouth research and consulting services based on information found in blogs, bulletin boards, and other interactive consumer channels.
buyer: Confirmit
Confirmit AS provides software for market research and enterprise feedback management. The company offers a range of software products for feedback/data collection, panel management, data processing, market research analysis, media research analysis, and reporting. "
target: Integrasco
Integrasco AS provides social media monitoring and analytics services to the telecommunications industry. It offers Internet word of mouth research and consulting services based on information found in blogs, bulletin boards, and other interactive consumer channels.
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closed 8/22/2012 via BNC Analysis

Confirmit, acquired CustomerSat, Inc.

synopsis: Confirmit announced that it has acquired CustomerSat(TM), the Enterprise Feedback Management software and services provider. Confirmit is a leader in the Voice of the Customer market, and this acquisition of CustomerSat, a recognised EFM and loyalty leader, adds greater breadth and depth to Confirmit's existing portfolio.
buyer: Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. "
target parent: MetrixLab
target: CustomerSat, Inc.
CustomerSat is a Web-based Enterprise Feedback Management solution used by the world's leading businesses to capture, analyse, and act on feedback from customers, employees, and partners.
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closed 2/20/2020 via PR Newswire

Confirmit merged with Dapresy AB,

synopsis: Verdane, the Northern European specialist growth equity investor, has acquired Norway-based Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience, and Market Research. Verdane is the major investor in the Swedish data visualization reporting firm Dapresy and will merge the two companies.
buyer parent: Verdane Capital
buyer: Dapresy AB
Sweden-based Dapresy is the leading data visualization SaaS platform within the market research industry. Dapresy's team has a diverse background in marketing research, marketing, software, IT, client development, and graphic design to ensure an up-to-date, user-friendly platform for its clients. "
target: Confirmit
Norway-based Confirmit is a leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies with software products for feedback and data collection, panel management, and more.
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closed 2/10/2020 via GlobeNewswire

Ipsos S.A, acquired Askia

synopsis: Ipsos has acquired majority stake in Askia, a leading survey technology provider to the market research industry. Its high performing tools for collecting, analyzing, reporting and visualizing both online and offline data enjoy high recognition among more than 150 clients, including research companies and businesses.
buyer: Ipsos S.A (ENXTPA:IPS:$2,038.49)
Headquartered in France, Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people. Their 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques. "
target: Askia
Askia is a leading survey technology provider to the market research industry. Its high performing tools for collecting, analyzing, reporting and visualizing both online and offline data enjoy high recognition among more than 150 clients, including research companies and businesses.
price ($mm)
rev ($mm)
$6
EBITDA ($mm)
EV / rev
0.0x
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closed 5/31/2018 via PE Hub

Milestone Partners, acquired mTAB, LLC

synopsis: Milestone Partners, a lower middle market private equity firm, has acquired mTAB, a leading provider of market research software and services. mTAB's web based software solutions remove the cost and complexity of processing and querying large data sets, making survey data more accessible and useful.
buyer: Milestone Partners
Milestone Partners is a lower middle market private equity firm that specializes in making control equity investments in established operating businesses in a wide variety of industries with valuations of up to $150 million. "
target: mTAB, LLC
mTAB is a leading provider of market research software and services. Their web based software solutions remove the cost and complexity of processing and querying large data sets, making survey data more accessible and useful.
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announced 9/12/2017 via PR Newswire

TrueSample will be merged with Imperium LLC,

synopsis: Imperium, the leader in data quality and anti-fraud solutions for the Market Research and E-commerce industries announced that it has entered into an agreement to lead a merger with data validation and identity verification solutions provider TrueSample.
buyer: Imperium LLC
Imperium provides a comprehensive suite of technology services and customized solutions to verify personal information and restrict fraudulent online activities. The world's most respected market research and e-commerce businesses rely on Imperium's superior technology and engineered solutions. "
target parent: Five Peaks Capital Management
target: TrueSample
TrueSample is a data validation and identity verification solutions provider. TrueSample offers API driven validation and authentication solutions targeted to before, during, and after the research process to ensure maximum risk reduction at all times.
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closed 7/29/2015 via BusinessWire

Poplar Partners, acquired mTAB, LLC

synopsis: Productive Access, Inc. ("PAI"), makers of survey analysis tool, mTAB®, has successfully completed a transaction with investment firm, Poplar Capital Partners. Poplar and PAI have jointly formed a new entity, mTAB LLC, which will combine the operational expertise and investment capital from Poplar with the assets, knowledge base, and team from PAI.
buyer: Poplar Partners
Poplar Partners is focused on profitable business to business, healthcare, and IT services, and enterprise software/data analytics businesses in the lower middle market in the United States. "
target: mTAB, LLC
mTAB LLC is a Yorba Linda, CA based company that provides data structuring services that are delivered through a proprietary piece of software, mTAB®. mTAB® has established itself as the gold standard in survey analysis.
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announced 10/9/2013 via PR Newswire

Five Peaks Capital Management, will acquire TrueSample

synopsis: SurveyMonkey, the world's most popular online survey company, announced it has entered into an agreement to sell TrueSample, the leader in online data quality solutions to a group of investors led by Five Peaks Capital Management. TrueSample will be independently operated and will continue to develop and offer data quality solutions.
buyer: Five Peaks Capital Management
Five Peaks Capital Management makes equity investments in companies in the Information & Business Services and related growth industries. They provide equity capital for acquisitions and recapitalizations for entrepreneurial middle market companies in partnership with strong management teams. "
target parent: SurveyMonkey
target: TrueSample
TrueSample is trusted by the industry's largest research buyers, research firms and sample suppliers. TrueSample has certified 98% of all U.S. online panelists and over 75 million survey responses. All TrueSample product enhancements are guided by the input of the TrueSample Quality Council.
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closed 3/18/2015 via Company Press Release

FocusVision Worldwide, Inc., acquired ResearchReporter

synopsis: FocusVision Worldwide, Inc. announced that it has acquired ResearchReporter, a leading research management technology platform that provides an integrated approach to putting market research at the heart of decision-making, improving the quality and efficiency of research processes, and pro-actively managing research resources.
buyer parent: Thompson Street Capital Partners
buyer: FocusVision Worldwide, Inc.
FocusVision is the leading global provider of qualitative and quantitative technology solutions to the market research industry, providing an online survey platform, research facility video streaming, webcam focus groups, ethnography streaming and mobile device usability studies. "
target: ResearchReporter
ResearchReporter is an award-winning integrated research management application, and the leading platform used to transform research into a source of competitive advantage. It provides an integrated approach to putting market research at the heart of decision-making.
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closed 8/1/2019 via BNC Analysis

Cint AB, acquired P2Sample

synopsis: Cint, the Swedish technology platform that accelerates insight gathering in marketing research, announces its acquisition of P2Sample, a company that operates the market research industry's most sophisticated sample and panel platform for clients seeking targeted respondents for consumer insights.
buyer parent: Nordic Capital
buyer: Cint AB
Headquartered in Sweden, Cint is the technology backbone of the world's most successful insight companies. Their platform accelerates the efficiency in gathering survey data, so companies can surface insights faster, in a cost-effective and scalable way to build better products and services. "
target: P2Sample
P2Sample operates the market research industry's most sophisticated sample and panel platform for clients seeking targeted respondents for consumer insights. Their automated platform programmatically integrates with hundreds of sample suppliers and allows efficient management of proprietary panels.
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closed 3/2/2016 via PR Web

ISA Corp, acquired icanmakeitbetter

synopsis: Interviewing Service of America (ISA) has acquired icanmakeitbetter, a leading communities platform and its parent company Sentient Services. icanmakeitbetter provides online customer insight communities that make it easy to research, innovate and get feedback from anyone, anywhere. Their platform drives conversations through customer engagement.
buyer: ISA Corp
Since 1982, ISA has been a leading provider of data collection, processing and multicultural services to and for the market research industry. Global clients rely on the ISA group of companies for online, mobile, telephone, in-person, IVR, and focus groups, all in a variety of languages. "
target: icanmakeitbetter
icanmakeitbetter is an all-in-one insight community and customer feedback solution provides surveys, live chat, focus groups, discussion forums, digital journals, ideation, and panel management – in a simple, single platform that works across any device for true on-demand, in-context insights.
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rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/19/2016 via PR Newswire

FocusVision Worldwide, Inc., acquired KinesisPanel

synopsis: FocusVision, the global leader in market research technologies, announced the acquisition of Kinesis Survey Technologies, now KinesisPanel. KinesisPanel is the premier online panel management platform through its device-responsive design, innovative automation tools, and advanced reporting capabilities.
buyer parent: EQT
buyer: FocusVision Worldwide, Inc.
FocusVision is the leading global provider of quantitative and qualitative technology solutions to the market research industry, providing an online survey platform, research facility video streaming, webcam focus groups, ethnography streaming, and mobile device usability studies. "
target: KinesisPanel
KinesisPanel provides the most comprehensive online panel management platform in the world. With state-of-the-art applications, KinesisPanel powers the projects that are the lifeblood of market research by providing automated processes, advanced reporting tools and integrated incentive management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/11/2016 via BNC Analysis

Nordic Capital, acquired Cint AB

synopsis: Nordic Capital, a leader in Nordic private equity investments, has acquired Cint, a leading global player in the insights data collection technology market. Their philosophy is to offer researchers the opportunity to access verified respondents in an open, impartial environment.
buyer: Nordic Capital
Nordic Capital is a leader in Nordic private equity investments, and now has an enviable reputation in investment and portfolio management. Since launching in 1989, Nordic Capital funds have delivered outstanding returns for our investors. "
target: Cint AB
Cint is a global platform and technology firm dedicated to creating self-service solutions for the online market research industry. Their philosophy is to offer researchers the opportunity to access verified respondents in an open, impartial environment.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/14/2015 via Company Press Release

FocusVision Worldwide, Inc., acquired Decipher, Inc.

synopsis: FocusVision announced that it has acquired quantitative market research technology and services firm, Decipher. Decipher is best known for its powerful survey programming and reporting platform, which will now become part of the FocusVision family of products.
buyer parent: Thompson Street Capital Partners
buyer: FocusVision Worldwide, Inc.
FocusVision Worldwide is the leading global provider of live video transmission, analysis and archive solutions for the qualitative market research industry. FocusVision delivers the highest audio and video quality, reliability and security for the most advanced research organizations in the world. "
target: Decipher, Inc.
A marketing research services provider, Decipher specializes in online survey programming, data collection, data processing/reporting and custom technology development. Utilizing Web-based applications, Decipher integrates state of the art technology with traditional research techniques.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/19/2012 via Company Press Release

reInvention, LLC, will acquire Critical Mix, Inc.

synopsis: reInvention LLC, announced that it is acquiring cloud-based software technology company, Critical Mix. Together, the two companies create a powerful, end-to-end data collection, analysis and reporting solution to serve the growing demands of market research firms.
buyer: reInvention, LLC
reInvention LLC provides global sampling and data collection services to the market research industry. Driven by a passion for making it incredibly easy to survey audiences anywhere in the world, reInvention delivers high-quality responses and superior results. "
target: Critical Mix, Inc.
Critical Mix is cloud-based, survey programming and data visualization technology that empowers market research companies to make better and faster business decisions. Critical Mix provides a solution for users to build surveys, collect data, and quickly interpret results into useful information.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/26/2017 via PR Newswire

Reimagine Holdings Group, acquired MarketSight

synopsis: Reimagine Holdings Group, a holding company focused on growing consumer insights and marketing services companies, announced that it has acquired MarketSight, a global data analysis and visualization software platform company.
buyer: Reimagine Holdings Group
Reimagine Holdings Group is redefining the consumer insights industry by acquiring and investing in growth-oriented, technology-enabled service companies. Reimagine provides industry, operating, product development and transaction expertise to its group of companies. "
target: MarketSight
MarketSight is a leading provider of data reporting and analysis tools for marketers and researchers to collaborate and create informed business decisions. Its impressive client base spans across a variety of industries and includes many leading consumer brands, insights and consulting firms.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/3/2016 via Wall Street Journal

Salesforce.com, Inc., will acquire Krux Digital, Inc.

synopsis: Salesforce, the world's #1 CRM company, agreed to acquire San Francisco startup Krux, a six-year-old firm that provides companies with information enabling them to hone their marketing and advertising. The company mines data across the internet and analyzes it to better understand and target customers.
buyer: Salesforce.com, Inc. (CRM:$17,098.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Krux Digital, Inc.
Krux helps market leaders deliver breakthrough media, content, and commerce experiences that deepen consumer engagement, strengthen brands, and improve business performance.
price ($mm)
$700
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/26/2011 via Company Press Release

Blue Kai, acquired tracksimple, inc.

synopsis: With the acquisition of TrackSimple, BlueKai extends its capabilities to uniquely provide a centralized view of media and audience performance across different channels, creating a closed feedback loop for smarter media planning in the future.
buyer: Blue Kai
BlueKai provides solutions for comprehensive data management, acquisition and analytics to maximize performance from all audience data. The BlueKai Platform™ is a complete technology solution for managing private data assets and analyzing campaign performance to maximize return on marketing dollars."
target parent: Ignition Partners
target: tracksimple, inc.
Tracksimple delivers reporting, analysis, and prediction services to media companies that are data-drenched so they can harness the intelligence that is just out of reach.
price ($mm)
$6.78
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/18/2017 via Company Press Release

Crystal Interactive, acquired IML Interactive UK

synopsis: Lumi, the global market leader in real-time audience engagement, has sold its UK business, IML Interactive UK, to Crystal Interactive – creating the largest event technology company in the UK. IML has created and led the voting technology market, providing market leading and proprietary audience engagement solutions for meetings and events.
buyer: Crystal Interactive
Audience engagement specialist Crystal Interactive provides facilitation combined with interactive technology for conferences, forums and consultation processes. They pioneered and developed communication systems that allow delegates and participants to share ideas and provide real-time feedback. "
target parent: Lumi Technologies Ltd.
target: IML Interactive UK
IML Interactive UK is an interactive events technology group. IML provides market leading and proprietary audience engagement solutions for thousands of annual meetings and events globally.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2018 via BNC Analysis

Verdane Capital, acquired Penetrace & Zisson

synopsis: Verdane Capital announced it has closed a transaction with Skagerak Maturo containing Zisson, a provider of cloud-based communication center software, and Penetrace, a provider of software tools to marketing professionals.
buyer: Verdane Capital
Verdane funds provide flexible growth capital to fast growing software, consumer internet, energy or high-technology industry businesses. The funds are distinctive in that they can invest either in a single company, or in portfolios of companies. "
target parent: Skagerak Maturo
target: Penetrace & Zisson
Penetrace is an all-in-one marketing intelligence platform enabling advertisers and agencies to see clearly how marketing can drive short- and long-term sales. Zisson connects telecom operators’ networks and user interfaces for multi-channel customer dialogue.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/20/2017 via BNC Analysis

Gigwell, Inc., acquired Jamplify

synopsis: San Franciso-based Gigwell, a management platform for booking agencies, has announced the acquisition of Jamplify’s Ticket Counts Pro and Live Intel products. Jamplify provides analytics and marketing software for the live events industry. Jamplify enables major touring artists and concert promoters to use data to make smarter decisions.
buyer: Gigwell, Inc.
Gigwell takes the pain out of booking professional talent. Gigwell changes the way entertainment bookings are made through their collaborative booking platform. Gigwell is the first cloud based booking platform that integrates end-to-end workflow automation for booking and management agencies. "
target: Jamplify
Jamplify provides analytics and marketing software for the live events industry. Through integrations with 13 major ticketing companies including Ticketmaster, Jamplify enables major touring artists and concert promoters to use data to make smarter marketing and booking decisions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/2/2014 via Company Press Release

FocusVision Worldwide, Inc., acquired Revelation

synopsis: Revelation announces that it has been acquired by FocusVision, the leading global provider of technology solutions to the qualitative market research industry. Revelation Inc. develops Web and mobile qualitative research software that combine the richness of ethnography with the reach of the Internet.
buyer parent: Thompson Street Capital Partners
buyer: FocusVision Worldwide, Inc.
FocusVision Worldwide is the leading global provider of live video transmission, analysis and archive solutions for the qualitative market research industry. FocusVision delivers the highest audio and video quality, reliability and security for the most advanced research organizations in the world. "
target: Revelation
Revelation Inc. develops Web and mobile qualitative research software that combine the richness of ethnography with the reach of the Internet. Revelation's simple, engaging software applications deliver a 360-degree view of consumers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/20/2019 via PR Newswire

UserZoom, acquired Validately

synopsis: UserZoom, the all-in-one user experience (UX) insights platform, has acquired Validately, a user research technology company that specializes in a Lean approach to UX research. Validately offers a dedicated testing platform that makes recruiting test participants simple and allows users to test prototypes, websites, and apps on desktop and mobile.
buyer: UserZoom
UserZoom is the all-in-one user experience research and testing platform for the enterprise. Its cloud-based platform provides the quantitative and qualitative insights essential to measuring and improving the user experience. "
target: Validately
Validately is a user research technology company that specializes in a Lean approach to user experience (UX) research. Validately offers a dedicated testing platform that makes recruiting test participants simple and allows users to test prototypes, websites, and applications on desktop and mobile.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Matching Companies
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
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Net Income ($mm)
Employees
431
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Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
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Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
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rev ($mm)
EBITDA ($mm)
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EBIT ($mm)
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2
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Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
year
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$1.91
EBITDA ($mm)
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EBIT ($mm)
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Net Income ($mm)
Employees
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Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
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Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
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Net Income ($mm)
Employees
1059
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
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Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
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Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2019
rev ($mm)
$3.43
EBITDA ($mm)
$0.22
EBIT ($mm)
($0.59)
Net Income ($mm)
Employees
0
  • drill down
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Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$17,098.00
EBITDA ($mm)
$2,278.00
EBIT ($mm)
$503.00
Net Income ($mm)
$126.00
Employees
49000
  • drill down
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Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
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Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
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Ticker: OB:CXENSE
 
 
 
 
 
 
 
 
Cxense
Cxense
Cxense helps businesses succeed in a digital world. Using audience data and advanced real-time analytics, Cxense creates hyper-relevant content recommendations, targeted advertising and predictive search that help increase digital revenue for publishers and e-commerce businesses.
year
2019
rev ($mm)
$19.56
EBITDA ($mm)
($6.29)
EBIT ($mm)
($7.28)
Net Income ($mm)
Employees
104
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Ticker: MWIS
 
 
 
 
 
 
 
 
m-Wise, Inc.
m-Wise, Inc.
Founded in 2000, m-Wise has established itself as a leading international provider of enabling technologies for the mobile entertainment and marketing industries. m-Wise is the developer of the MOMA ("Mobile Originated Message Access") content management and service delivery platform.
year
2011
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: AIM:DOTD
 
 
 
 
 
 
 
 
dotDigital Group PLC
dotDigital Group PLC
dotDigital Group Plc is a leading provider of email marketing and other SaaS related technology services to digital marketing professionals. Dedicated to helping clients grow their businesses online, they continually develop and expand their core product suite to add more value for marketers.
year
2017
rev ($mm)
$42.30
EBITDA ($mm)
$11.31
EBIT ($mm)
$10.66
Net Income ($mm)
$9.46
Employees
238
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Ticker: MMZ
 
 
 
 
 
 
 
 
Mooter Media Limited
Mooter Media Limited
Mooter Media Limited develops and provides Internet advertising solutions for publishers and advertisers primarily in Australia.
year
2010
rev ($mm)
$0.19
EBITDA ($mm)
($0.56)
EBIT ($mm)
($0.56)
Net Income ($mm)
Employees
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