Like CX Company

announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
closed 6/2/2022 via BusinessWire

GupShup, acquired OneDirect India

synopsis: Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East.
buyer: GupShup
Gupshup is the leading conversational engagement platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build omni-channel conversational experiences across marketing, sales and support. "
target: OneDirect India
OneDirect is the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East. OneDirect’s platform enables businesses to manage all customer conversations across multiple channels - SMS, WhatsApp, Instagram, Voice, Email and more.
price ($mm)
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announced 5/12/2022 via GlobeNewswire

Zoom, will acquire Solvvy

synopsis: Zoom Video Communications, Inc. will acquire Solvvy, a leading conversational AI and automation platform for customer support. Together, Zoom and Solvvy will offer elevated customer service experiences to a global enterprise base and work quickly to capitalize on new opportunities in contact center and customer support.
buyer: Zoom (ZM:$4,099.86)
Zoom helps businesses and organizations connect to others, share ideas, make plans, and build toward a future limited only by imagination. Its frictionless communications platform is the only one that started with video as its foundation, and Zoom has set the standard for innovation ever since. "
target: Solvvy
Solvvy is the leading Conversational AI platform for customer support. Solvvy enables fast, personalized resolutions for customers, improves agent productivity, and uncovers valuable insights that empower support leaders and their teams.
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closed 3/10/2022 via BusinessWire

Dixa ApS, acquired Solvemate GmbH

synopsis: Danish customer support innovator Dixa has acquired analytics leader Miuros, and automation pioneer Solvemate. Based in Berlin, Solvemate's customer service platform lets brands create a painless customer experience with the power of AI to give instant, personal, reliable answers via any customer-facing channel.
buyer: Dixa ApS
Headquartered in Copenhagen, Dixa is a customer engagement platform that creates value for brands and customers in a conversational, friendly, and engaging way called Customer Friendship. "
target: Solvemate GmbH
Based in Germanny, Solvemate is a leader in customer service experience automation. Its customer service platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most.
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closed 1/27/2022 via Company Press Release

Atlassian Pty Ltd., acquired Percept.AI

synopsis: Atlassian has acquired Percept.AI, an AI-powered virtual agent technology provider. They let customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
buyer: Atlassian Pty Ltd. (TEAM:$2,430.82)
Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers, Atlassian is advancing the power of collaboration with products including Jira, Jira Service Desk, Jira Ops, Confluence, Bitbucket, Trello, and more. "
target: Percept.AI
Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
price ($mm)
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announced 12/16/2021 via Company Press Release

Zurich Financial Services Group, will acquire AlphaChat

synopsis: Zurich Insurance Group, a leading multi-line insurer, will acquire AlphaChat, a conversational AI platform in Estonia. AlphaChat makes customer service more efficient. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
buyer: Zurich Financial Services Group (SWX:ZURN:$71,344.00)
Switzerland-based Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. "
target: AlphaChat
AlphaChat is a conversational AI platform in Estonia. AlphaChat makes customer service more efficient and customers happy. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
price ($mm)
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closed 11/17/2021 via Company Press Release

CleverTap, acquired PatchUS

synopsis: CleverTap, the world’s leading user engagement and retention cloud, has completed the acquisition of Patch, a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps.
buyer: CleverTap
CleverTap is a modern, integrated, retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified and deep data layer. "
target: PatchUS
Patch is a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps. Patch is designed to provide seamless, contextual, and secure communications between companies and consumers.
price ($mm)
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closed 11/11/2021 via Company Press Release

Exotel Techcom Pvt. Ltd., acquired Cogno AI

synopsis: Exotel, one of India’s largest cloud telephony companies, has acquired Cogno AI, a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences at scale. Their cloud-based platform allows agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
buyer: Exotel Techcom Pvt. Ltd.
Exotel is one of India’s largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel’s cloud telephony eliminates the need to invest in any hardware or maintenance. "
target: Cogno AI
Cogno AI is a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences rapidly at scale. Their cloud-based platform allows live agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
price ($mm)
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closed 7/21/2021 via PR Newswire

LivePerson, Inc., acquired E-bot7

synopsis: LivePerson, Inc., a global leader in conversational AI, has acquired e-bot7, a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
buyer: LivePerson, Inc. (LPSN:$424.43)
LivePerson is a global leader in conversational AI. LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Their AI-powered conversational cloud makes it easy for consumers to ask questions and make purchases in the messaging channels they use every day. "
target: E-bot7
e-bot7 is a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
price ($mm)
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closed 7/15/2021 via BNC Analysis

LeadDesk Oy, acquired GetJenny

synopsis: LeadDesk, a European SaaS contact centre software vendor, has acquired GetJenny Ltd, a Finnish company specialized in automating customer service with AI. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: GetJenny
GetJenny is a Finnish company specialized in automating customer service with artificial intelligence. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
price ($mm)
$7.00
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
4.2x
EV / EBITDA
21.1x
closed 5/20/2021 via PR Newswire

TeamSupport, acquired SnapEngage, LLC

synopsis: TeamSupport, a B2B customer support and success software company, has acquired SnapEngage, a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads and lower cost per interaction.
buyer: TeamSupport
TeamSupport is an award-winning customer support software company purpose built for B2B software and technology companies. TeamSupport provides a comprehensive suite of post-sale customer support and customer success solutions that enable teams to work together to solve customer issues. "
target: SnapEngage, LLC
SnapEngage is a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads, increase CSAT/NPS and lower cost per interaction.
price ($mm)
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announced 5/12/2021 via Company Press Release

Appier, will acquire BotBonnie

synopsis: Appier announced the acquisition of BotBonnie, an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers.
buyer: Appier (TSE:4180:$81.82)
Appier is a technology company in Taiwan that provides artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Their AIXON platform uses machine learning and AI to turn data into insights to help businesses find and grow their target audience. "
target: BotBonnie
BotBonnie is an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers. Based in Taiwan, BotBonnie provides services for international brands.
price ($mm)
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announced 4/28/2021 via BNC Analysis

Lime Technologies AB, will acquire Userlike

synopsis: Lime Technologies AB, a Nordic provider of CRM solutions, will acquire Userlike UG, a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels.
buyer parent: Monterro
buyer: Lime Technologies AB (OM:LIME:$41.02)
Lime helps businesses all over the Nordics to become better at customer care. The company develops and sells digital products for ”Customer Relationship Management”, development and management of customer relationships. Lime was founded in 1990 and has 220 employees. "
target: Userlike
Userlike is a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels. Their software offers solutions for website chat, chatbots, customer messaging, and more.
price ($mm)
$24*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
6.9x
EV / EBITDA
announced 4/21/2021 via PR Newswire

Triller, Inc., will acquire Amplify.ai

synopsis: Triller, an AI-powered music video app, will acquire Amplify.ai, a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
buyer parent: Proxima Media
buyer: Triller, Inc.
Triller is an AI-powered music video app. Triller allows users to create professional-looking videos in a matter of seconds. The app provides over 100 video filters and makes it easy to create and share videos through various social media channels. "
target: Amplify.ai
Amplify.ai is a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
price ($mm)
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closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
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closed 10/16/2020 via BNC Analysis

D1 Brazil, acquired Smarkio

synopsis: D1, a customer experience management platform in Brazil, has acquired Smarkio, a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
buyer: D1 Brazil
D1 is a customer experience management platform in Brazil. D1 allows companies to create documents, design journeys, and monitor the performance of their communications and customer engagement. Their platform helps brands to save money and focus on their most efficient communication channels. "
target: Smarkio
Smarkio is a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
price ($mm)
$15
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
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closed 7/29/2020 via PR Newswire

Zenvia Mobile e Serviços Digitais S.A., acquired Sirena

synopsis: Zenvia, a technology company that simplifies the relationship between companies and consumers, announces the acquisition of Sirena, a startup that offers communication solution for sales teams via WhatsApp. With the deal, the Brazilian company starts operating throughout Latin America, with offices in the USA, Argentina, Brazil and Mexico.
buyer: Zenvia Mobile e Serviços Digitais S.A. (ZENV:$96.87)
Zenvia, driven by the purpose of Simplifying the World, enables 8,000 companies to simplify the experience of 200 million people through its Communication Platform. Zenvia's innovative technology allows it to adopt channels such as WhatsApp, SMS and Voice at any time during the customer's journey. "
target: Sirena
Sirena helps organizations to simplify communication via WhatsApp with their customers. Sirena's technology allows centralizing WhatsApp communication for sales teams, automating part of the consumer journey through bots, and broadcasting value notifications to the end customer.
price ($mm)
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closed 6/24/2020 via PR Newswire

CloudEngage, acquired AnswerDash

synopsis: CloudEngage, the world's most intuitive web personalization platform, today announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time.
buyer: CloudEngage
CloudEngage provides the world's most intuitive personalization ecosystem at an industry-best price. CloudEngage helps organizations deliver unique and tailored experiences to their web visitors, significantly increasing conversion rates. "
target: AnswerDash
The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time, on websites, mobile apps or chat. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including Freshdesk, and Salesforce.
price ($mm)
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announced 3/19/2020 via Company Press Release

Sinch AB, will acquire Chatlayer bvba

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, will acquire Chatlayer BV. Founded in Antwerp in early 2018, ChatLayer.ai is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).
buyer: Sinch AB (OM:SINCH:$1,362.30)
Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. "
target: Chatlayer bvba
Founded in 2018, Chatlayer is a platform to build high-performing chat- and voicebots that work in 100+ languages. Its custom-built AI ensures superior Natural Language Understanding and provides business users with actionable insights and advice on how to improve bot performance.
price ($mm)
$7.81
rev ($mm)
$1
EBITDA ($mm)
EV / rev
8.6x
EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
closed 3/15/2022 via Company Description

CM Telecom, acquired Building Blocks B.V.

synopsis: CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks. Their consumer AI technology gives companies a deep understanding of individual consumer needs.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
CM.com is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. CM's communications and payments platform enables marketing, sales, and customer support to automate engagement with customers across multiple mobile channels. "
target: Building Blocks B.V.
Building Blocks is number one in consumer AI. Their consumer AI technology gives companies a deep understanding of individual consumer needs. Empowering them to act on consumer needs, build surprisingly relevant and personalized consumer interactions across their customer journey.
price ($mm)
$12
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 7/7/2021 via Company Press Release

CM Telecom, acquired TraceDock B.V.

synopsis: CM.com, the global leader in Conversational Commerce, has acquired TraceDock, a privacy-friendly first-party data collection service headquartered in the Netherlands. With the strategic acquisition, CM.com will enrich its Mobile Marketing Cloud, allowing companies to achieve personalized communication with their customers.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
CM.com is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. CM's communications and payments platform enables marketing, sales, and customer support to automate engagement with customers across multiple mobile channels. "
target: TraceDock B.V.
Netherlands-based TraceDock is a first-party data collection service, allowing companies to attribute all transactions to the proper channels and campaigns while preserving the consumers’ privacy. Its software lets companies collect first-party data from visitors, even without cookies if necessary.
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closed 4/21/2021 via BNC Analysis

CM Telecom, acquired YourTicketProvider

synopsis: Breda, The Netherlands-based CM.com, global provider of Conversational Commerce solutions, is acquiring Yourticketprovider. Yourticketprovider was founded in the Netherlands in 2012 and has sold over 10 million tickets over an 11-year period together with cultural label Get-a-ticket.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from their innovative platform, CM makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives. "
target: YourTicketProvider
Based in the Netherlands, YourTicketProvider was founded in 2012 and has sold over 10 million tickets over an 11-year period together with cultural label Get-a-ticket. YourTicketProvider sells tickets for major festival organizers such as Loveland events, the Zoo events and Kwaku Summer festivals.
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announced 3/3/2021 via Company Press Release

CM Telecom, will acquire PayPlaza

synopsis: CM.com, a global leader in cloud software for conversational commerce, reached agreement to acquire PayPlaza, an innovative Point of Sale (POS) Payment Acceptance Platform. The acquisition forms a next step for CM.com to offer omnichannel communications and payments solutions from one single platform.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: PayPlaza
PayPlaza, based in the Netherlands, is built on innovative technology. They boosted the POS payment industry by introducing their revolutionary PCI Level 1 award-winning payment gateway encompassing unique solutions for the acceptance of POS payments on multiple touchpoints.
price ($mm)
$12
rev ($mm)
$5
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 10/14/2020 via Company Press Release

CM Telecom, will acquire ROBIN Software BV

synopsis: CM.com, a dutch messaging services provider, will acquire ROBIN, a market-leading customer service technology company in the Netherlands. ROBIN helps ambitious eCommerce retail brands build super-productive teams that provide great customer experiences. Their growth suite enables businesses to scale their customer service and boost performance.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: ROBIN Software BV
ROBIN is a market-leading customer service technology company in the Netherlands. ROBIN helps ambitious eCommerce retail brands build super-productive teams that provide great customer experiences. Their growth suite enables businesses to scale their customer service and boost performance.
price ($mm)
rev ($mm)
$2
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
closed 2/27/2020 via Company Press Release

CM Telecom, acquired Global Ticket B.V.

synopsis: Netherlands-based CM.com, the worldwide Conversational Commerce platform, has acquired Global Ticket. Headquartered in Amsterdam, Global Ticket is an international ticketing company and market leader in the field of e-ticket solutions. With the acquisition of Global Ticket, CM.com can provide services to all segments of the ticket market.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM is a communication platform with a portfolio of messaging channels, interactive voice solutions, and innovative payment solutions combined on a single platform. CM offers expertise in mobile solutions, Web API, Bulk & Premium SMS, Push Messages, Mobile internet, and more. "
target: Global Ticket B.V.
Global Ticket is a Netherlands based market leader in the field of e-ticket solutions. The company provides a complete online ticketing service for museums, theme parks, and zoos, as well as a user-friendly ticket sales interface that offers ease of use for customers when purchasing tickets.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 7/5/2017 via BusinessWire

CM Telecom, acquired Docdata Payments

synopsis: CM, the Netherlands-based mobile service provider, has acquired Docdata Payments from Ingram Micro, a provider of a full spectrum of global technology and supply chain services. Docdata Payments is an international Payment Service Provider for companies and organisations seeking omnichannel payment solutions.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
CM Telecom’s platform helps brands conduct critical business processes including customer interaction, marketing campaigns and transactions. Services include SMS tools, app development, push notifications and a Hybrid Messaging product. "
target parent: Ingram Micro Inc.
target: Docdata Payments
Docdata Payments is an international Payment Service Provider for companies and organisations seeking omnichannel payment solutions. The services ensure the secure, fast and accurate processing of payments, from when a consumer places an order until the the money has been paid to the webshop owner.
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closed 2/24/2016 via Company Press Release

CM Telecom, acquired Service2Media

synopsis: Dutch mobile services provider CM has acquired app developing company Service2Media. Service2Media BV is engaged in the design, development, maintenance, and monetization of mobile solutions for enterprises.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
CM Telecom’s platform helps brands conduct critical business processes including customer interaction, marketing campaigns and transactions. Services include SMS tools, app development, push notifications and a Hybrid Messaging product. "
target: Service2Media
Service2Media BV is engaged in the design, development, maintenance, and monetization of mobile solutions for enterprises. The company focuses on offering mobile enterprise solutions for mobile news and journals, mobile banking, travel planning, m-commerce, beacon technology, and more.
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closed 2/23/2016 via BNC Analysis

CM Telecom, acquired GlobalMessaging

synopsis: Renowned international mobile marketing company CM Telecom has purchased SMS specialists GlobalMessaging. GlobalMessaging is a mobile marketing company that helps thousands of businesses, from large global corporate bodies to smaller independent traders, to fulfil mobile marketing needs and strategies through their online platform.
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
CM Telecom’s platform helps brands conduct critical business processes including customer interaction, marketing campaigns and transactions. Services include SMS tools, app development, push notifications and a Hybrid Messaging product. "
target: GlobalMessaging
GlobalMessaging is a long established mobile marketing company helping thousands of businesses to fulfil their mobile marketing needs and strategies. Their platform lets users deliver mobile marketing message to their customers, prospects and staff with the click of a button.
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announced 5/18/2022 via PR Newswire

Smarsh, Inc., will acquire TeleMessage Ltd.

synopsis: Smarsh, the industry leader in enabling organizations to easily manage risk and uncover the value within their communications data, announced that they have entered into an agreement to acquire TeleMessage, a global leader in mobile messaging and voice capture and archiving.
buyer parent: K1 Investment Management
buyer: Smarsh, Inc.
Smarsh is the industry leader in enabling organizations to easily manage risk and uncover the value within their communications data. "
target: TeleMessage Ltd.
TeleMessage is widely recognized as an innovative messaging leader providing enterprises and mobile operators with mobility solutions and next-generation wireless communication technologies.
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EV / EBITDA
announced 3/9/2022 via BNC Analysis

Airtime Partecipazioni S.p.A., will acquire eNgY Solutions GmbH

synopsis: Airtime Partecipazioni, a Roman fintech company listed on the Euronext Growth Paris list, will acqcuire Engy Solutions, a German start-up that works with some of the most important international players wholesale in the world of messaging. The eNgY Solutions CPaaS Platform provides software, APIs, sample code and SDKs.
buyer: Airtime Partecipazioni S.p.A. (ENXTPA:ALAIR:$0.00)
Airtime Partecipazioni S.p.A. is a holding company, whose mission is the control of companies active in the telecommunications, ICT and Telemarketing sectors. Its mission is investing in small to medium businesses who show a high innovation outlook and sustainable profile. "
target: eNgY Solutions GmbH
The eNgY Solutions CPaaS Platform provides software, APIs, sample code and SDKs. Clients receive detailed documentation and 5-star support throughout every phase of implementation. CPaaS thus helps support internal business applications or to intensify the B2B and B2C interactions.
price ($mm)
$33
rev ($mm)
$7
EBITDA ($mm)
EV / rev
5.0x
EV / EBITDA
announced 2/4/2022 via Company Press Release

Route Mobile Limited, will acquire Mr Messaging

synopsis: Route Mobile, a cloud communications platform service provider, will acquire Mr Messaging, a Communications platform as a Service (CPaaS) in Europe and South Africa. Mr Messaging's platform connects IT and telecommunication channels across the globe. They offer solutions for A2P messaging, number lookup and 2-way messaging.
buyer: Route Mobile Limited (BSE:543228:$185.05)
Route Mobile Limited, based in India, is a technology service provider for mobile communications industry with a focus on messaging & voice solutions. It has developed an indigenous technology platform to support Mobile Network Operators (MNOs), OTT Players, Enterprises, Aggregators and Resellers. "
target: Mr Messaging
Mr Messaging is a Communications platform as a Service (CPaaS) in Europe and South Africa. Mr Messaging's platform connects IT and telecommunication channels across the globe. They offer solutions for A2P messaging, number lookup and 2-way messaging.
price ($mm)
$22
rev ($mm)
$64
EBITDA ($mm)
$11
EV / rev
0.7x
EV / EBITDA
4.0x
closed 9/24/2021 via BusinessWire

GupShup, acquired Dotgo

synopsis: Gupshup, the leader in conversational messaging, has acquired Dotgo, the global industry leader in Rich Communication Services business messaging. Dotgo will significantly strengthen Gupshup’s conversational messaging platform that enables businesses and developers to build rich customer experiences.
buyer: GupShup
Gupshup is the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales, and support. "
target: Dotgo
Dotgo, a global leader in Rich Communication Services (RCS), is building the APIs and cloud platforms needed in a world where every business must have a presence inside messaging apps, just as they have web sites and smartphone apps.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/17/2019 via BusinessWire

Marchex, Inc., acquired Sonar

synopsis: Marchex, Inc., a leading provider of call analytics that drive, measure, and convert callers into customers, announced the acquisition of Sonar Technologies, an enterprise text and messaging sales engagement and analytics company.
buyer: Marchex, Inc. (MCHX:$51.22)
Marchex, Inc. is a leading provider of call analytics that drive, measure, and convert callers into customers. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. "
target: Sonar
Sonar is a leading business text messaging platform for large companies with dedicated sales and marketing teams. They bridge the gap between businesses and their customers over mobile, while demonstrating the power of utilizing AI and chatbots at scale.
price ($mm)
$13
rev ($mm)
$1
EBITDA ($mm)
EV / rev
10.0x
EV / EBITDA
closed 11/26/2019 via BusinessWire

GigCapital, Inc., acquired Kaleyra S.p.a

synopsis: GigCapital, Inc., a Technology, Media, and Telecom (TMT) Private-to-Public Equity corporation, has acquired Milan-based Kaleyra S.p.A., a rapidly growing cloud communications software provider delivering secure application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market.
buyer: GigCapital, Inc. (:KLR.ASE:$0.00)
GigCapital is a Private-to-Public Equity technology, media, and telecommunications (TMT) focused investment group. The group deploys a unique Mentor-Investors methodology to partner with exceptional TMT companies, managed by dedicated and experienced entrepreneurs. "
target: Kaleyra S.p.a (AMEX:KLR:$153.45)
Milan-based Kaleyra, Inc. is a global group providing mobile communication services for financial institutions and enterprises of all sizes worldwide. Through its proprietary platform, Kaleyra manages multi-channel, integrated communication services on a global scale.
price ($mm)
$192
rev ($mm)
$78
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 9/26/2019 via GlobeNewswire

MIND CTI, will acquire GTX Messaging

synopsis: MIND CTI, an Israeli provider of convergent end-to-end prepaid/postpaid billing and customer care product based solutions, will acquire GTX GmbH, a German provider of enterprise messaging communication. GTX offers global SMS services for B2B customers, providing businesses with a robust system to send SMS to end-users at the best possible quality.
buyer: MIND CTI (MNDO:$19.54)
Israel-based MIND CTI Ltd. is a leading provider of convergent end-to-end billing and customer care product-based solutions for service providers, unified communications analytics, and call accounting solutions for enterprises as well as enterprise messaging solutions. "
target: GTX Messaging
GTX Messaging is a provider of enterprise messaging communication, based in Germany. GTX offers global SMS services for B2B customers, providing business partners with a robust and easy-to-use system to send SMS to end-users at the best possible quality and attractive pricing.
price ($mm)
$0.28
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/26/2019 via GlobeNewswire

Sinch AB, will acquire myElefant

synopsis: Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire myElefant, a mobile messaging SaaS platform that allows brands to improve their customers’ engagement across all mobile messaging channels.
buyer: Sinch AB (OM:SINCH:$1,362.30)
Sinch is a trusted software provider to mobile operators, and its platform powers business-critical communications for many of the world’s largest companies. Sinch brings businesses and people closer with tools enabling personal engagement. "
target: myElefant
Based in France, myElefant publishes a mobile messaging SaaS platform that allows brands to improve their customers’ engagement across all mobile messaging channels. The company is one of the first to adopt conversational messaging technologies such as RCS, Facebook Messenger and WhatsApp.
price ($mm)
$20
rev ($mm)
$12
EBITDA ($mm)
$1
EV / rev
2.0x
EV / EBITDA
26.9x
closed 8/7/2019 via GlobeNewswire

Komutel, Inc., acquired VuduMobile Inc.

synopsis: Komutel Inc., a Canadian high tech company that specializes in the development and marketing of innovative telecommunications and interoperability solutions, has acquired VuduMobile, a Montreal-based company specializing in text messaging for enterprises through its unique and bilingual text messaging application and turnkey solutions.
buyer: Komutel, Inc.
Komutel is a Canadian high tech company that specializes in the development and marketing of innovative telecommunications and interoperability solutions. Komutel is a leader for call distribution (PSPA), radio and telephony call recording, notifications to fire services, medical teams, and more. "
target parent: ATW Tech Inc
target: VuduMobile Inc.
Canada-based VuduMobile was created by individuals with a passion to improve communication and engagement between businesses and their users and customers. VuduMobile aims to provide users with the best experience through its multi-channel messaging platform and tools and customer care.
price ($mm)
$1.01
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/1/2019 via BNC Analysis

Uniti Wireless, will acquire Fone Dynamics

synopsis: Uniti Wireless, an Internet service provider and licensed telecommunications carrier that delivers fixed wireless broadband services in Australia, has revealed plans to acquire Australian communications platform-as-a-service (CPaaS) company Fone Dynamics. Based in Brisbane, Fone Dynamics specializes in inbound voice and business-grade SMS services.
buyer: Uniti Wireless (ASX:UWL:$3.77)
Uniti Wireless Limited, an Internet service provider and licensed telecommunications carrier, delivers fixed wireless broadband services in Australia. "
target: Fone Dynamics
Fone Dynamics is communications platform-as-a-service (CPaaS) company based in Australia. Based in Brisbane, Fone Dynamics specializes in inbound voice and business-grade SMS services.
price ($mm)
$3.55
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/27/2019 via Company Press Release

MIND CTI, will acquire Message Mobile GmbH

synopsis: MIND C.T.I., a leading provider of convergent end-to-end prepaid/postpaid billing and customer care product based solutions, announced that it has signed a definitive agreement to acquire Message Mobile, a German specialist for tailor-made, mobile communication.
buyer: MIND CTI (MNDO:$19.54)
MIND is a leading Israel provider of convergent real-time end-to-end billing, unified communication call accounting and analytics solutions for organizations and large multinational corporates. MIND customizes application delivery to enable customers to choose the best model that fits their needs. "
target parent: Materna Information & Communications
target: Message Mobile GmbH
Message Mobile is a German specialist for tailor-made, mobile communication. From simple SMS dispatch via mobile payment to instant messaging and the programming of chatbots, they develop and implement the best solution packages for clients.
price ($mm)
$3.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/6/2019 via Company Press Release

Commify, acquired Mediaburst Limited

synopsis: UK's Commify, the company behind a global portfolio of business messaging brands, has announced the acquisition of Mediaburst from Stericycle Inc. Based in the UK, Mediaburst is a global SMS text messaging provider that forms a vital link between mobile networks and businesses who want to communicate via text message.
buyer: Commify
UK's Commify is the team behind a global portfolio of business messaging brands. Commify provides SMS, voice, web, IP/OTT, email and intelligent multichannel messaging services both on a self-serve basis (through an online platform or API), and as a tailored solution to more complex needs. "
target parent: Stericycle, Inc.
target: Mediaburst Limited
Based in the UK, Mediaburst is a global SMS text messaging provider. They form a vital link between mobile networks and businesses who want to communicate via text message. Their main tools are Textburst, Clockwork, and SurveyMill.
price ($mm)
rev ($mm)
$16
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 8/2/2018 via BNC Analysis

Kaleyra S.p.a, will acquire Hook Mobile

synopsis: Kaleyra, a global provider of telecommunication services for banks, SME, and large enterprises, will acquire Hook Mobile, a mobile cloud services company. Hook Mobile offers robust mobile application programming interfaces (APIs) and software development kits (SDKs) to power their customer's mobile needs in messaging, carrier intelligence and more.
buyer: Kaleyra S.p.a (AMEX:KLR:$153.45)
Kaleyra is a global communications solutions provider that offers telecommunication services for banks, SME, and large enterprises. Kaleyra enables its customers manage multi-channel notification services such as messages, push notifications, emails, instant messaging and voice services. "
target: Hook Mobile
Hook Mobile is a mobile cloud services company based in Vienna, Virginia. Their core competencies are in mobile messaging, device, and network intelligence. They offer robust mobile application programming interfaces (APIs) and software development kits (SDKs) to power their customer's mobile needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/2/2018 via Company Press Release

Censhare Ag, acquired 360dialog GmbH

synopsis: Censhare AG announced that it has acquired a majority stake in the real time customer interaction management software vendor 360dialog. 360dialog is a conversation hub that automates and personalizes communication through a real time engine and multichannel messaging easily managed from one central place.
buyer: Censhare Ag
Censhare is a universal, smart content management platform that global organizations use to take charge of their digital experience, delivering personalized content across multiple channels, devices and languages. "
target: 360dialog GmbH
360dialog is marketing platform that helps brands (re)engage and convert their audience to maximize customer lifetime value and enhance the customer journey. At its core is a conversation hub that automates and personalizes communication through a real time engine and multichannel messaging.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/3/2017 via BNC Analysis

AtmanCo, acquired VuduMobile Inc.

synopsis: AtmanCo Inc. announced the completion of its acquisition of VuduMobile. VuduMobile is a well-established company in the text messaging business for enterprises through its unique, user-friendly and bilingual text messaging application and turnkey solution.
buyer: AtmanCo (TSXV:ATW:$2.28)
AtmanCo is a leader in the psychometrics industry. The company offers psychometric tests online for the purposes of recruitment and hiring. AtmanCo's mission is to boost a organization's productivity, performance and prosperity by focusing on the their most important assets: their employees. "
target: VuduMobile Inc.
VuduMobile is a well-established company in the text messaging business for enterprises through its unique, user-friendly and bilingual text messaging application and turnkey solution allowing management of text message management programs in all kind of businesses.
price ($mm)
$0.47
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/4/2017 via BNC Analysis

Zendesk, acquired Outbound

synopsis: Zendesk is elevating its customer service platform with the acquisition of Outbound.io, which will help brands be more proactive in their outreach. Founded in 2013 by Dhruvkaran Mehta and Josh Weissburg, Outbound gives brands the tools they need to send messages to customers through SMS, responsive email, web, or push notifications.
buyer: Zendesk (ZEN:$1,428.88)
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages. "
target: Outbound
Outbound gives brands the tools they need to send messages to customers through SMS, responsive email, web, or push notifications. They allow marketers to set up automated messages when they need users to take an action, then test how well each message works.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/27/2017 via BNC Analysis

IMImobile Pvt Ltd., will acquire Infracast Ltd.

synopsis: Cloud communications software and services company IMImobile has agreed to acquire Infracast, a Berkshire provider of multi-channel messaging applications and middleware. Infracast builds and delivers strategic mobile customer engagement solutions for enterprise clients.
buyer: IMImobile Pvt Ltd. (AIM:IMO:$219.10)
IMImobile provides software and services which help businesses capitalise on the growth in mobile communication. The company’s solutions allow customers to use mobile as a channel to create new revenue streams, as CRM and customer engagement channel and as a channel to improve business operations. "
target: Infracast Ltd.
Infracast is a leading provider of multi-channel messaging applications and middleware. They build and deliver strategic mobile customer engagement solutions for enterprise clients. Their solutions are trusted by global enterprise customers as an integral component of their business processes.
price ($mm)[EV]
$10 [$10]
rev ($mm)
$13
EBITDA ($mm)
$0
EV / rev
1.6x
EV / EBITDA
41.8x
closed 2/24/2017 via BusinessWire

Layer, acquired Cola

synopsis: Layer Inc. announced the acquisition of Cola, a messaging startup known for the Cola Messenger app and the Cola Bubble platform, which transforms simple communications into actionable and collaborative messages.
buyer: Layer
Layer’s award winning Communications Platform powers invaluable conversations that enable brands to embed rich, engaging communications experiences directly into customer conversations across channels that boost both customer engagement and retention. "
target: Cola
Cola is the world’s first Messaging OS, designed to make texting more convenient and provide users the full functionality of their smartphone without leaving a conversation. Cola was founded by a team of seasoned Silicon Valley veterans.
price ($mm)
$0.08
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/17/2017 via BNC Analysis

LINK Mobility AS, will acquire Didimo

synopsis: LINK Mobility Group ASA ("LINK" or the "Company), the leading provider of B2C mobile messaging and mobile services in the Scandinavian, Baltic and German markets, has entered into a term sheet regarding the acquisition of one of Spain's leading providers of B2C mobile messaging services, the Didimo -JetTelecom Group (Didimo).
buyer: LINK Mobility AS (OB:LINK:$424.51)
LINK Mobility Group is the largest provider of mobile solutions for businesses in the Nordic market. They provide services for SMS gateway solutions , Mobile Payment, mobile communication, CRM database, lookup and more. "
target: Didimo
Didimo offers an easy, fast, cost-effective and reliable platform to send tailor-made or bulk SMS. Promotions, notifications or reminders are examples of content for which SMSs have become the preferred communication channel.
price ($mm)
$7.71
rev ($mm)
$9
EBITDA ($mm)
$1
EV / rev
0.8x
EV / EBITDA
6.0x
announced 9/7/2016 via Company Press Release

Salesforce.com, Inc., will acquire HeyWire

synopsis: Salesforce.com, Inc. has struck a deal to acquire HeyWire, a cloud-based messaging platform for consumers. HeyWire brings cloud-based mobile messaging to business landlines and existing customer support numbers connecting businesses and professionals with co-workers and customers.
buyer: Salesforce.com, Inc. (CRM:$26,492.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: HeyWire
HeyWire provides cloud-based business messaging solutions. The company brings cloud-based mobile messaging to business landlines and existing customer support numbers connecting businesses and professionals with co-workers and customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Matching Companies
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2021
rev ($mm)
$424.43
EBITDA ($mm)
($3.76)
EBIT ($mm)
($34.17)
Net Income ($mm)
Employees
1235
  • drill down
  • watch
Ticker: ZENV
 
 
 
 
 
 
 
 
Zenvia Mobile e Serviços Digitais S.A.
Zenvia Mobile e Serviços Digitais S.A.
ZENVIA is a customer experience communications platform in Brazil. ZENVIA empowers companies to transform their existing customer communications from physical and impersonal interactions into highly scalable, digital first and hyper contextualized experiences across the customer journey.
year
2021
rev ($mm)
$96.87
EBITDA ($mm)
($12.98)
EBIT ($mm)
($14.15)
Net Income ($mm)
Employees
470
  • drill down
  • watch
Ticker: WSE:ITL
 
 
 
 
 
 
 
 
InteliWISE
InteliWISE utilizes language recognition and interactive video technology to optimize online customer service experiences. They are enabling the digital transformation of the Customer Engagement and Service, by providing the intelligent, AI – powered, industry – leading cloud-based services.
year
2016
rev ($mm)
$0.42
EBITDA ($mm)
$0.07
EBIT ($mm)
$0.07
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: WSE:VRC
 
 
 
 
 
 
 
 
Vercom S.A.
Vercom S.A.
Since 2005, Poland-based Vercom has been creating global cloud communication platforms (CPaaS) that enable companies to build and develop lasting relationships with recipients through multiple channels : communication : email, sms, push, instant messaging (OTT).
year
2020
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: JCDA
 
 
 
 
 
 
 
 
Jacada Ltd.
Jacada Ltd.
Jacada is the leading provider of contact center automation software. Jacada provides a low code platform that assists contact center agents in real-time during live customer interactions. Their Customer Assist solution enables companies to provide support using AI-powered virtual agents.
year
2017
rev ($mm)
$14.70
EBITDA ($mm)
($3.98)
EBIT ($mm)
($4.17)
Net Income ($mm)
Employees
106
  • drill down
  • watch
Ticker: OTCPK:TLNU
 
 
 
 
 
 
 
 
Telecorp Inc.
Telecorp Inc.
Telecorp is an emerging provider of communication solutions to an array of companies and industries including, automotive, real estate, financial, health, charities, and many more. Telecorp offers creative software solutions for communicating with customers at levels never seen before.
year
2012
rev ($mm)
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: FSLY
 
 
 
 
 
 
 
 
Fastly
Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create digital experiences quickly, securely, and reliably by processing, serving, and securing its customers’ applications as close to their end-users as possible.
year
2021
rev ($mm)
$354.33
EBITDA ($mm)
($171.05)
EBIT ($mm)
($216.52)
Net Income ($mm)
Employees
976
  • drill down
  • watch
Ticker: VGL
 
 
 
 
 
 
 
 
Vigil Health Solutions
Vigil Health Solutions is a leader in innovative call systems and resident monitoring solutions for senior living. The Vigil Integrated Care Management System is the one platform that addresses resident needs throughout the full continuum of care.
year
2021
rev ($mm)
$5.16
EBITDA ($mm)
$0.82
EBIT ($mm)
$0.81
Net Income ($mm)
$0.67
Employees
0
  • drill down
  • watch
Ticker: AVYA
 
 
 
 
 
 
 
 
Avaya Inc.
Avaya Inc.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
year
2021
rev ($mm)
$2,968.00
EBITDA ($mm)
$481.00
EBIT ($mm)
$263.00
Net Income ($mm)
$18.00
Employees
8266
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2022
rev ($mm)
$1,428.88
EBITDA ($mm)
($147.23)
EBIT ($mm)
($185.64)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises of helpLine (Service Management), anafee (Financial Management), Careware (Field and Customer Service Management), and SABIO (Knowledge Management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Smartsheet
Smartsheet
Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
year
2020
rev ($mm)
$300.18
EBITDA ($mm)
($97.23)
EBIT ($mm)
($111.66)
Net Income ($mm)
Employees
1742
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: OB:LINK
 
 
 
 
 
 
 
 
LINK Mobility AS
LINK Mobility AS
Headquartered in Norway, LINK Mobility Group AS is Europe’s leading provider within mobile communications, specializing in messaging, digital services and data intelligence. The Group offers a wide range of innovative and scalable solutions across industries and sectors.
year
2021
rev ($mm)
$424.51
EBITDA ($mm)
$32.99
EBIT ($mm)
$2.53
Net Income ($mm)
Employees
649
  • drill down
  • watch
Ticker: ENXTAM:CMCOM
 
 
 
 
 
 
 
 
CM Telecom
CM Telecom
Netherlands-based CM is a communication platform with a portfolio of messaging channels, interactive voice solutions, and innovative payment solutions combined on a single platform. CM offers expertise in mobile solutions, Web API, Bulk & Premium SMS, Push Messages, Mobile internet, and more.
year
2021
rev ($mm)
$259.55
EBITDA ($mm)
($15.98)
EBIT ($mm)
($20.58)
Net Income ($mm)
Employees
755
  • drill down
  • watch
Ticker: AMEX:KLR
 
 
 
 
 
 
 
 
Kaleyra S.p.a
Kaleyra is a leading CPaaS (Communication-Platform-as-a-Service) company, empowering businesses to communicate safely, securely, and seamlessly. With offices in Europe, Asia, and the United States, Kaleyra has become a worldwide provider of innovative cloud-based communications solutions.
year
2021
rev ($mm)
$153.45
EBITDA ($mm)
($18.33)
EBIT ($mm)
($20.87)
Net Income ($mm)
Employees
370
  • drill down
  • watch
Ticker: BSE:503699
 
 
 
 
 
 
 
 
Geodesic, Ltd.
Geodesic is an innovator in software products focused on Information, Communication and Entertainment for mobile phones and desktop computers. Headquartered in Mumbai, India, Geodesic's Mundu suite of award-winning products includes solutions for Instant Messaging, Voice-over-IP and Internet Radio.
year
2007
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: BSE:532790
 
 
 
 
 
 
 
 
Tanla Mobile
Tanla Mobile
Tanla is one of the largest cloud communication providers in the world. Tanla provides cloud solutions for messaging, voice, and IoT. Their solutions handle over 200 billion business communications annually. Tanla adopts cutting-edge technologies to meet the needs of a diverse clientele.
year
2019
rev ($mm)
$167.93
EBITDA ($mm)
$12.63
EBIT ($mm)
($14.56)
Net Income ($mm)
Employees
300
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Ticker: BIT:MBY
 
 
 
 
 
 
 
 
MOBYT S.p.A.
MOBYT S.p.A.
Mobyt delivers highly reliable solutions for the sending and receipt of SMS messaging services and emailing to support new marketing and advertising opportunities. Their services are currently used by over 28,000 companies, 70% of which are Italian.
year
2015
rev ($mm)
$28.32
EBITDA ($mm)
$3.94
EBIT ($mm)
$2.98
Net Income ($mm)
$1.79
Employees
13
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Ticker: SMSI
 
 
 
 
 
 
 
 
Smith Micro Software, Inc.
Smith Micro Software, Inc.
Smith Micro provides software to simplify and enhance the mobile experience. Their network access, insights, and optimization solutions ensure the best Quality of Experience for wireless users, while embedded mobile software creates new opportunities for wireless service providers.
year
2020
rev ($mm)
$51.30
EBITDA ($mm)
$7.12
EBIT ($mm)
$3.54
Net Income ($mm)
$4.17
Employees
255
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Ticker: TSE:3923
 
 
 
 
 
 
 
 
Rakus Co., Ltd.
Rakus Co., Ltd.
Rakus Co., Ltd. is a leading provider of cloud-based software for small and medium enterprises in Japan. The company offers various cloud-based chat and e-mail software. Their Mail Dealer software allows companies to share and manage e-mails with multiple targets.
year
2017
rev ($mm)
$49.92
EBITDA ($mm)
$10.02
EBIT ($mm)
$9.32
Net Income ($mm)
$7.01
Employees
512
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Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
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Ticker: VG
 
 
 
 
 
 
 
 
Vonage Holdings Corporation
Vonage Holdings Corporation
Vonage is a cloud communications provider. Vonage also provides Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions as part of the Vonage Communications Platform.
year
2021
rev ($mm)
$1,295.67
EBITDA ($mm)
$127.14
EBIT ($mm)
$37.08
Net Income ($mm)
Employees
2198
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Ticker: DGII
 
 
 
 
 
 
 
 
Digi International
Digi International
Digi International is a global provider of mission-critical machine-to-machine and Internet of Things connectivity products and services. They help their customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments.
year
2021
rev ($mm)
$302.69
EBITDA ($mm)
$36.43
EBIT ($mm)
$16.09
Net Income ($mm)
$10.21
Employees
656
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Ticker: TSXV:STC
 
 
 
 
 
 
 
 
Sangoma Technologies Corp.
Sangoma Technologies Corp.
Sangoma is a leading provider of hardware and software components that enable or enhance IP Communications Systems for voice, data and video applications. Sangoma’s connectivity solutions are used in leading unified communications, PBX, IVR, contact center and data-communication applications.
year
2021
rev ($mm)
$133.76
EBITDA ($mm)
$14.60
EBIT ($mm)
$6.33
Net Income ($mm)
$0.61
Employees
330
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Ticker: NasdaqCM:CXDO
 
 
 
 
 
 
 
 
Crexendo, Inc.
Crexendo, Inc.
Crexendo, Inc. is an award-winning premier provider of UCaaS (Unified Communications as a Service), call center, collaboration services, and other cloud business services that are designed to provide enterprise-class cloud services to any size business at affordable monthly rates.
year
2020
rev ($mm)
$15.79
EBITDA ($mm)
$1.31
EBIT ($mm)
$1.18
Net Income ($mm)
$1.01
Employees
56
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Ticker: OTCPK:WILS
 
 
 
 
 
 
 
 
Wiless Controls Inc.
Wiless Controls Inc.
Wiless Controls is a pioneer in the market for embedded wireless tracking solutions that enable consumers and companies to reduce cost and increase control of remote assets.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
($0.35)
Net Income ($mm)
Employees
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Ticker: OTCPK:CLWA
 
 
 
 
 
 
 
 
Fuze
Fuze
Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing.
year
2009
rev ($mm)
$16.35
EBITDA ($mm)
($5.84)
EBIT ($mm)
($8.14)
Net Income ($mm)
$0.94
Employees
49
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