Like ZynBit

closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/24/2021 via GlobeNewswire

Technology Commerce Management, acquired Ninjaoutreach

synopsis: Technology Commerce Management (TCM) has acquired NinjaOutreach, whose proprietary technology enables users to filter through millions of social media influencers in order to find the ones that most precisely reach targeted customers.
buyer: Technology Commerce Management
Technology Commerce Management (TCM) delivers the eCommerce aggregator industry’s first predictive, AI-driven eCommerce performance optimization. "
target: Ninjaoutreach
NinjaOutreach is a blogger outreach software for digital marketers and small businesses interested in growing their presence online. It is a complete CRM, allowing for prospecting, relationship management, and analytics and reporting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2021 via PR Newswire

Perimeter Technologies, Inc., purchased F.A.S.T. Friendly Automated Software Tool from Geo Net Pages, LLC

synopsis: Perimeter Technologies, a world leader in pet containment and related products, has acquired F.A.S.T. Friendly Automated Software Tool, a next-generation Customer Relationship Management (CRM) platform improving process management and communications, from Geo Net Pages. FAST uses cloud-based resources to provide lightning-fast responses.
buyer: Perimeter Technologies, Inc.
Perimeter Technologies, the global pet fence leader, is shaping the cloud-centric pet containment future with its technology. The company's mission is to be the containment partner of choice, protecting pets with products that are safer by design. "
seller: Geo Net Pages, LLC
F.A.S.T. Friendly Automated Software Tool is a next-generation Customer Relationship Management (CRM) platform that improves process management and communications. FAST uses cloud-based resources to provide lightning-fast responses.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/22/2020 via BusinessWire

DaySmart Software, acquired Appointment Plus

synopsis: DaySmart Software, the leading provider of business management software empowering entrepreneurs to operate and grow their businesses, announced the acquisition of Scottsdale, AZ-based AppointmentPlus, a leading online appointment scheduling software provider.
buyer parent: LLR Partners
buyer: DaySmart Software
Makers of the popular and award-winning Salon Iris, Orchid, 123Pet and InkBook software, DaySmart is the leading provider of business management tools designed to make it easier for entrepreneurs to run and grow their businesses. "
target: Appointment Plus
AppointmentPlus offers enterprise-grade online scheduling software that’s designed to scale. With more features and functionality than any other solution, their cloud-based application dynamically adapts to serve organizations no matter what their size — from startups to members of the Fortune 500.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/1/2020 via Company Press Release

Facebook, will acquire Kustomer

synopsis: Facebook will acquire Kustomer, a top-rated CRM that enables businesses to effectively manage all customer interactions across channels. Facebook plans to support Kustomer’s operations by providing the resources it needs to scale its business, improve and innovate its product offering, and delight its customers.
buyer: Facebook (FB:$94,399.00)
Facebook is a social utility that helps people better understand the world around them. Facebook develops technologies that facilitate the spread of information through social networks allowing people to share information online the same way they do in the real world. "
target: Kustomer
Kustomer is the world's top-rated customer experience CRM. With an advanced, AI-powered, omnichannel customer experience platform, Kustomer delivers a unified single view of the customer, automates manual tasks, and scales to deliver efficient and effortless experiences for businesses and consumers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/13/2020 via PR Newswire

Vista Equity Partners, will acquire Pipedrive

synopsis: Pipedrive, the leading CRM platform for sales and marketing teams, announced it has signed an agreement to receive a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data and technology-enabled businesses.
buyer: Vista Equity Partners
Vista is a leading investment firm with more than $58 billion in cumulative capital commitments. Vista exclusively invests in enterprise software, data, and technology-enabled organizations across private equity, credit, public equity, and permanent capital strategies. "
target: Pipedrive
Pipedrive is the first CRM platform developed from the salesperson's point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals.
price ($mm)
$41
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via BusinessWire

Campaign Monitor, acquired Selligent Marketing Cloud

synopsis: CM Group, through its subsidiary Campaign Monitor Europe UK LTD, has acquired Selligent Marketing Cloud, an intelligent omnichannel marketing cloud platform based in Belgium. With the acquisition of Selligent, CM Group now serves businesses across all major global industries and segments, from enterprises to small businesses.
buyer parent: CM Group
buyer: Campaign Monitor
Campaign Monitor is a global technology company and provider of a powerful email marketing platform. With its drag-and-drop builder, visual journey designer, creative marketing strategies, and real-time performance metrics, Campaign Monitors has everything businesses need to succeed. "
target parent: HGGC, LLC
target: Selligent Marketing Cloud
Belgium-based Selligent is an intelligent omnichannel marketing cloud platform. The company's dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Varicent Software Incorporated, acquired FunnelCake

synopsis: Varicent announced that it has acquired FunnelCake, a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
buyer: Varicent Software Incorporated
Varicent helps clients accurately track, manage, and report on sales processes through the industry-leading Sales Performance Management (SPM) solution. "
target: FunnelCake
FunnelCake is a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/1/2020 via Company Press Release

SAP SE, will acquire Emarsys

synopsis: SAP SE, the market leader in enterprise application software, announced it has entered into an agreement to acquire Emarsys, a leading omnichannel customer engagement platform provider. Emarsys enables businesses to engage more effectively and more personally with their customers.
buyer: SAP SE (SAP:$32,877.93)
Germany-based SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. Its machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. "
target: Emarsys
Emarsys is a leading omnichannel customer engagement platform provider that enables businesses to engage more effectively and more personally with their customers. It allows companies to deliver truly personal customer interactions across e-mail, mobile, social, SMS, and the web at scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via BNC Analysis

Efficy, acquired INES CRM

synopsis: INES CRM, one of the French cloud-based CRM pioneers, is joining the Efficy group. Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. The Efficy group aims to represent 5% of the CRM market share on the European scene in four years.
buyer: Efficy
Founded in 2005 in Brussels, Efficy publishes a highly flexible CRM intended for medium and large accounts, and positions itself as a partner close to its customers. Already present in 7 European countries and leader in the Benelux, the Efficy group offers CRM solutions at the right price. "
target: INES CRM
Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. This solution is particularly suitable for companies with 10 to 50 employees, wishing to quickly set up a personalized CRM solution.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/9/2020 via BNC Analysis

ClearCourse Partnership LLP, acquired FLG Business Technology Ltd

synopsis: ClearCourse, a partnership of innovative technology companies in the UK, has acquired FLG, a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: FLG Business Technology Ltd
FLG is a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process. Their platform helps businesses to become more efficient and lets their team focus on closing more sales.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2020 via Company Press Release

BID Equity Advisory GmbH, acquired Infopark Group GmbH

synopsis: BID Equity, a private equity firm investing in software and technology businesses in Europe, has acquired a majority stake in Infopark Group, a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps.
buyer: BID Equity Advisory GmbH
Hamburg-based BID Equity is a private equity firm investing in software and technology businesses in Europe. BID Equity is a partner for entrepreneurs and management teams, believing that active ownership and operational value creation to help companies reach the next level of their development. "
target: Infopark Group GmbH
Infopark Group is a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps. They also offer a web-based CRM solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/11/2020 via Company Press Release

Kerridge Commercial Systems, acquired Infomat

synopsis: Kerridge Commercial Systems (KCS), a leading provider of ERP software, services and support solutions for wholesale, distribution, rental and installation customers worldwide, has announced its acquisition of Infomat, a Belgium-based company that develops and delivers integrated ERP, CRM, and DMS software solutions.
buyer: Kerridge Commercial Systems
Kerridge Commercial Systems (KCS) provides specialist software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world. "
target: Infomat
Infomat develops and delivers integrated ERP, CRM, and DMS software solutions. The company was founded in 1997 and is based in Wilrijk, Belgium.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/14/2020 via BusinessWire

Axcel Industriinvestor A/S, will acquire SuperOffice

synopsis: Axcel, a Nordic private equity firm, is to acquire a majority in SuperOffice, one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Their software supports the individual user in achieving stronger sales, marketing and customer service productivity.
buyer: Axcel Industriinvestor A/S
Founded in 1994, Axcel is a Nordic private equity firm focusing on mid-market companies and has a broad base of both Nordic and international investors. Axcel has raised five funds with total committed capital of just over EUR 2.0 billion. "
target: SuperOffice
SuperOffice is one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Their software supports the individual user in achieving stronger sales, marketing and customer service productivity.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2019 via BusinessWire

Upland Software, acquired Altify

synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired Altify, the leading customer revenue optimization (CRO) cloud solution for sales and the extended revenue teams.
buyer: Upland Software (UPLD:$291.78)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: Altify
Altify is the Customer Revenue Optimization company, helping businesses generate value and grow revenue. Providing best practices, methodology and technology, Altify helps revenue teams visualize customers and their desired outcomes, unlocking revenue growth and building sales excellence.
price ($mm)
$84
rev ($mm)
$24
EBITDA ($mm)
EV / rev
3.5x
EV / EBITDA
closed 8/29/2019 via PE Hub

ClearCourse Partnership LLP, acquired BrightOffice

synopsis: ClearCourse Partnership LLP announces the acquisition of BrightOffice, a leading Software as a Service (SaaS) company providing hosted, enterprise Customer Relationship Management (CRM) software solutions to many different business sectors.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: BrightOffice
BrightOffice was founded in 2004. Since then, it has developed a highly customisable cloud-based, SaaS CRM platform upon which it can build specialised CRM products bespoke to the requirements of its c. 300 clients.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2019 via BNC Analysis

Cisco Systems, Inc., acquired 42hertz

synopsis: US-based networking giant Cisco has acquired 42hertz. Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
buyer: Cisco Systems, Inc. (CSCO:$48,026.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: 42hertz
Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/30/2019 via Company Press Release

Salesforce.com, Inc., acquired MapAnything

synopsis: Salesforce, the global leader in Customer Relationship Management, has acquired MapAnything, a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
buyer: Salesforce.com, Inc. (CRM:$20,286.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: MapAnything
MapAnything is a pioneer in geo-enabled field productivity software. MapAnything enables customers to design optimal territories, create optimal schedules, and map optimal routes so field reps can service more accounts in less time.
price ($mm)
$225*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/12/2018 via BusinessWire

Right Networks, LLC, acquired Propelware

synopsis: Right Networks, the leading provider of cloud solutions for accounting professionals, announced that it has completed the acquisition of Propelware, the company that produced Autofy, a powerful connector of e-commerce and CRM applications to QuickBooks and QuickBooks Online.
buyer parent: BV Investment Partners
buyer: Right Networks, LLC
Right Networks is the leading provider of cloud-based accounting and business solutions for CPA firms, accounting professionals and small to medium businesses who want to gain all the benefits of cloud-based applications without needing to replace what they use today. "
target: Propelware
Propelware is the company that produced Autofy, a powerful connector of e-commerce and CRM applications to QuickBooks and QuickBooks Online. Integrate Salesforce, Shopify, Amazon and many other apps, to save time and headaches. Eliminate data entry and errors by automating the business processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/24/2018 via Company Press Release

GB Group Plc, acquired VIX Verify

synopsis: GBG, the global identity data intelligence specialist, has acquired VIX Verify, an Australian provider of identity verification and location intelligence software. VIX Verify's greenID is a trusted, convenient and compliant global identity verification and consumer onboarding solution that allows consumers to verify themselves online.
buyer: GB Group Plc (AIM:GBG:$288.49)
GBG is a global specialist in Identity Data Intelligence. Data quality tools include the validation of accurate addresses & locations, coupled with the verification of customer contact data that are critical to ecommerce process & global distribution of goods– GBG calls this ‘Location Intelligence’."
target: VIX Verify
VIX Verify is an Australian provider of identity verification and location intelligence software. VIX Verify's greenID is a trusted, convenient and compliant global identity verification and consumer onboarding solution that allows consumers to verify themselves online.
price ($mm)
$27
rev ($mm)
$15
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/20/2016 via BNC Analysis

Cirruspath, acquired Assistant.to

synopsis: Assistant.to has now been acquired by Cirruspath, the makers of Cirrus Insight – an app that integrates Gmail and Outlook with Salesforce. Assistant.to, a free Gmail extension that allows users to book meetings simply with one email, with nothing else being required.
buyer: Cirruspath
Cirruspath, creators of of Cirrus Insight, makes updating Salesforce as easy as email by bringing some of its key features into Gmail and Outlook inbox, being used by more than 100,000 salespeople. "
target: Assistant.to
Assistant.to is a free Gmail extension that allows users to book meetings simply with one email, with nothing else being required.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/10/2014 via BusinessWeek

Cirrus Insight, acquired OpenCore

synopsis: Cirruspath, a software development company whose primary product integrates Salesforce with email and mobile devices, has acquired Knoxville data analytics startup OpenCore. OpenCore.io helps developers create, deploy, and manage big data applications in the cloud.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: OpenCore
OpenCore.io helps developers create, deploy, and manage big data applications in the cloud. Using Ferry, their open-source development kit, users can start writing applications, and when they're ready deploy their big data application to the cloud using a single command.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2021 via PR Web

CData Software, acquired forceAmp.com

synopsis: CData Software, a leading provider of standards-based drivers and data access solutions for real-time data integration, has acquired forceAmp.com LLC, a developer of Salesforce integration tools. forceAmp's flagship product, DBAmp, enables organizations to bidirectionally access Salesforce data from within SQL Server using simple SQL statements.
buyer: CData Software
CData Software is a leading provider of data access and connectivity solutions. CData Software specializes in the development of standard drivers and data access technologies for real-time access to online or on-premise applications, databases, and Web APIs. "
target: forceAmp.com
forceAmp.com develops and markets integration tools for Salesforce. forceAmp's flagship product, DBAmp, enables organizations to bidirectionally access Salesforce data from within SQL Server using simple SQL statements. Organizations use DBAmp to run reports, write complex SQL procedures, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/21/2020 via PR Newswire

People.ai, acquired ClosePlan

synopsis: People.ai, the leading revenue operations and intelligence (ROI) platform, has acquired ClosePlan, a sales execution platform that helps enterprise B2B sales teams drive qualified opportunities to close. ClosePlan allows users to build relationship maps, deal scorecards, and sales playbooks in Salesforce with easy-to-use tools.
buyer: People.ai
People.ai is the leading revenue operations and intelligence (ROI) platform. People.ai uses AI technology to transform business activity data into insights and coaching guidance. Their platform gathers, syncs and manages data across all customer-facing teams resulting in insights that drive revenue."
target: ClosePlan
ClosePlan is a sales execution platform that helps enterprise B2B sales teams drive qualified opportunities to close. ClosePlan allows users to build relationship maps, deal scorecards, and sales playbooks in Salesforce with easy-to-use tools.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/8/2016 via Company Press Release

Amesto Solutions, acquired Adwiza A/S

synopsis: Amesto Solutions has acquired the Danish CRM company Adwiza. Adwiza is one of the leading players in the development of software, system integrations and applications in Denmark.
buyer: Amesto Solutions
For more than 25 years Amesto Solutions has delivered business systems and obtained a solid knowledge within the subject. The company is the leading Nordic provider of solutions for ERP, CRM and HRM. "
target: Adwiza A/S
Adwiza is a Danish CRM company. Adwiza is one of the leading players in the development of software, system integrations and applications in Denmark.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2013 via Company Press Release

Heroku, Inc., acquired Cloudconnect

synopsis: Heroku, a salesforce.com company announced it has acquired Cloudconnect. Cloudconnect is a startup that focuses on helping organizations connect cloud services and their data.
buyer parent: Salesforce.com, Inc.
buyer: Heroku, Inc.
Heroku is a multi-language cloud application platform, or platform-as-a-service. Heroku allows developers to deploy, scale, and manage their apps without needing to think about servers or systems administration. Over one million applications have been deployed to Heroku. "
target: Cloudconnect
Cloudconnect is a startup that focuses on helping organizations connect cloud services and their data.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/13/2012 via GlobeNewswire

c360 Solutions, Inc., purchased Visual Relationship Management Tools from Wave-Access, LLP

synopsis: c360 Solutions, one of the largest suppliers of Microsoft Dynamics add-ins, tools and utilities, announced that the company has expanded its software portfolio through the acquisition of Sales Centric, Relationship Charts and the On-Line Help products from Wave-Access, LLP in St. Petersburg, Russia.
buyer: c360 Solutions, Inc.
c360 Solutions is a leading provider of add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform. c360 products are sold exclusively through a network of over 700 authorized partners that have delivered c360 solutions to more than 1,750 customers worldwide. "
seller: Wave-Access, LLP
Sales Centric was the pioneer for Visual Relationship Management technology within the Microsoft Dynamics CRM marketplace. Relationship Charts provides functionality that increases user adoption and provides a much simpler method for viewing data from the CRM system. On-line Help chat inside of CRM.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/24/2017 via BusinessWire

Formstack, acquired Fast Forms

synopsis: Formstack announced that it has acquired Fast Forms, the leading native form and survey builder on the Salesforce AppExchange. This transaction furthers the company's mission to empower its users through simple and elegant tools that simplify everyday business processes.
buyer: Formstack
Formstack is a versatile online form solution that streamlines processes for capturing and managing information. With Formstack, businesses and teams of all types and sizes can easily create and use online forms to automate repetitive business processes and gain rich insights. "
target parent: Visual Antidote
target: Fast Forms
Fast Forms is the leading native form and survey builder on the Salesforce AppExchange. Formstack for Salesforce allows technical and nontechnical users alike to create simple, elegant, and effective forms for websites in a matter of seconds.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/10/2014 via PR Newswire

QuestionPro, acquired RapidEngage

synopsis: QuestionPro, an online survey software company, has acquired RapidEngage. RapidEngage collects customer insight and increases website engagement for companies in the form of signups, conversions, page views, sales, or revenue. They do this by improving survey completion and abandonment rates by offering surveys that can be completed in 30 seconds.
buyer: QuestionPro
With over 2.5 million users across 100 countries, QuestionPro is a leading provider of online survey software that allows users to generate the insights they need to make better business decisions. QuestionPro’s software includes tools for creation, distribution, analysis, and more for online polls."
target: RapidEngage
RapidEngage is solving the problem of increasing website engagement. Their website engagement tool-suite can automatically deliver more signups, conversions, sales, and page views by up to 25% for marketers, product managers, and website owners.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/5/2011 via PR Newswire

Silverpop Systems, Inc., acquired PlacePunch

synopsis: Silverpop™, the only provider of a scalable, integrated email marketing and marketing automation platform, announced its acquisition of Atlanta-based PlacePunch, a location-based marketing platform. PlacePunch makes it easy to engage customers via location check-ins incorporated into multi-channel campaigns.
buyer: Silverpop Systems, Inc.
Silverpop is the only marketing technology provider that offers a powerful marketing automation solution built atop a scalable email marketing platform. Companies rely on the Silverpop Engage platform to create and manage sophisticated multichannel marketing campaigns. "
target: PlacePunch
PlacePunch is a location-based marketing platform that enables businesses to drive more customers to their venues, build customer loyalty and gain new insights into their customer base.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/7/2016 via BusinessWire

Synapse Group, Inc., acquired Bizrate Insights

synopsis: Time Inc. announced its acquisition of Bizrate Insights, a voice of the consumer data company that specializes in developing rich consumer insights by extending its online and mobile surveys across partner sites. Bizrate Insights will be integrated into Time Inc.’s Synapse Group, Inc., an affinity marketing subsidiary based in Stamford, CT.
buyer parent: Time Inc.
buyer: Synapse Group, Inc.
Synapse Group, Inc., a Time Inc. company, is a cross-channel affinity marketing company. With access to over 700 consumer titles, Synapse develops self-funded marketing programs that help some of the world’s largest consumer companies build brand loyalty, acquire new customers, and increase revenue."
target parent: Symphony Technology Group
target: Bizrate Insights
Bizrate Insights’ omni-device buyer and abandonment surveys are deployed across more than 2,500 retail websites in North America and Europe to develop voice of the consumer insights.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/22/2020 via PR Newswire

PaymentCloud Inc., acquired Paysley

synopsis: PaymentCloud has acquired the majority share Paysley, a contactless technology startup. Paysley's mission is to bring quick, easy, and advanced payment options to every business owner. The acquisition will serve to combine the contactless payment functionality of Paysley with the payment processing power of PaymentCloud.
buyer: PaymentCloud Inc.
PaymentCloud is a full-service merchant account provider that facilitates credit card processing for merchants spanning a multitude of industry types. PaymentCloud offers an easy application, a transparent approval process, and hundreds of integration options that set it apart from other providers. "
target: Paysley
Paysley is a contactless payment technology startup that allows any customer's phone to be the point of sale. Its personalized QR code feature allows customers to pay securely on their phone by inputting their card information or via Apple Pay and Samsung Pay accounts.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/15/2013 via Company Press Release

Two Way Ltd, will acquire iSentric Sdn. Bhd.

synopsis: Two Way Ltd. has signed binding agreements to acquire all of the issued capital in iSentric Sdn Bhd (iSentric), a successful and profitable mobile services business in South East Asia.
buyer: Two Way Ltd
Two Way creates, develops and builds advanced interactive media and gambling applications for mobile, internet, TV and IPTV platforms. "
target: iSentric Sdn. Bhd. (ASX:ICU:$6.78)
iSentric Sdn Bhd. provides a software-based mobility platform that enables businesses to extend their applications and information to any wireless device. It offers Mobile Banking, Mobile Microfinancing, Mobile Enterprise and Mobile Video Portal solutions.
price ($mm)
$8.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2019 via PR Newswire

Litify, LLC., acquired Lunar

synopsis: Litify has acquired the Uplink technology of Lunar, a registered Salesforce partner, in a move that will enhance Litify's communications products and accelerate its expansion into corporate law. With the acquisition of Uplink, Litify customers will now be able to track all of their client communications, including text messages, within one system.
buyer: Litify, LLC.
Litify's singular platform streamlines and automates task management, document generation, intake management, and client communications while providing data-driven insights that help law firms scale and increase their bottom line. "
target: Lunar
Uplink is a native phone and text message tracking solution that allows companies to seamlessly log their conversations with prospects and clients directly to Salesforce, without having to install additional apps. Uplink was developed by Lunar, an Orlando-based registered Salesforce partner.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/19/2016 via BNC Analysis

Freshdesk Inc., acquired Chatimity

synopsis: Customer support software company Freshdesk announced that it has acquired chat app and bot creator Chatimity. Chatimity is a chat app with 3 million registered users that makes business-to-consumer bots and A.I.-powered bots like MITI, which uses natural language processing to automate thousands of conversations at once.
buyer: Freshdesk Inc.
Launched in 2010, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, chat, phone, mobile apps, websites, forums and social media channels. "
target: Chatimity
Chatimity is a chat app with 3 million registered users that makes business-to-consumer bots and A.I.-powered bots like MITI, which uses natural language processing to automate thousands of conversations at once.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/28/2012 via BNC Analysis

Zenergy Power, acquired SYNETY

synopsis: Zenergy Power plc announces the conditional acquisition of Synety Limited, a cloud-based software and communications business that has developed and operates a cloud- based communications service called CloudCall®.
buyer: Zenergy Power
Zenergy Power plc is a global specialist in developing clean tech solutions for the energy sector. Comprising two operating subsidiaries located in the USA (Zenergy Power Inc.) and Australia (Zenergy Power Pty. "
target: SYNETY
Synety is a software and communications business that has developed and operates a cloud based unified communications service called CloudCall which is specifically designed to integrate with CRM platforms or other suitable software partners.
price ($mm)
$0.19
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/16/2011 via BusinessWire

Constant Contact, Inc., acquired Bantam Live

synopsis: Constant Contact®, Inc., the trusted marketing advisor to more than 400,000 small organizations, has announced the acquisition of Bantam Live, a pioneering contact management and social CRM provider owned and operated by privately held Bantam Networks, LLC.
buyer: Constant Contact, Inc. (CTCT:$353.50)
More than 400,000 small businesses, nonprofit organizations, and member associations worldwide rely on Constant Contact as their engagement hub for starting and driving ongoing customer dialogs through email marketing, social media marketing, event marketing, and online surveys. "
target: Bantam Live
Bantam Live is an online service for business teams to collaborate in a workspace and build relationships across the web. With integrated applications of microblogging, CRM and project management in a multi-tenant architecture, the Bantam Live product is centered around its real-time stream.
price ($mm)[EV]
$13 [$13]
rev ($mm)
$0
EBITDA ($mm)
EV / rev
339.2x
EV / EBITDA
closed 4/24/2012 via BusinessWire

appRenaissance, LLC, acquired UXFLIP

synopsis: appRenaissance, a leading provider of mobile applications, tools and infrastructure, announced that it has acquired UXFLIP, an innovator in dynamic mobile interface capabilities. UXFLIP’s patent-pending dynamic UX/UI creation, deployment and management capabilities will be merged with the company’s mobile middleware platform, Unifeed™.
buyer: appRenaissance, LLC
appRenaissance is a leading provider of mobile applications, tools and infrastructure. Their product, Unifeed™ Mobile Middleware™ platform, dramatically speeds mobile application development time, simplifies integration with enterprise services, and reduces ongoing maintenance costs. "
target: UXFLIP
UXFLIP is an innovator in dynamic mobile interface capabilities. UXFLIP allows users to dynamically build, deploy and manage the user interface and experience of mobile applications as a cloud-delivered service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/13/2012 via BNC Analysis

CustVox AG, acquired Zeelch

synopsis: CustVox completes acquisition of the Zeel.ch, a web service that links a business's clients to their Facebook (and soon Google+ and LinkedIn) profile to give social relevance to the client-related and client-generated content displayed on the business's website.
buyer: CustVox AG
CustVox®, a powerhouse of customer intelligence, has been the driving force behind the adoption of Customer Experience Management (CEM) by many international corporations, delivering actionable business insights that add significant value to their business. "
target: Zeelch
Zeelch is a web service that links a business's clients to their Facebook (and soon Google+ and LinkedIn) profile to give social relevance to the client-related and client-generated content displayed on the business's website.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2012 via Company Press Release

Voxco, acquired Sypiens

synopsis: Voxco announced its acquisition of Sypiens, thus confirming its strategy to develop mobile data collection solutions. With this acquisition, Voxco stands out as a leader in software solutions for collecting and analyzing information by firmly establishing itself in the field of studies and surveys using mobile devices.
buyer: Voxco
Voxco is a global provider of software solutions that enable companies, market research firms, governments and institutions to make better decisions by providing the necessary tools to collect, process and analyze data from their environments. "
target: Sypiens
Sypiens is the specialist of mobile applications on iPhone, BlackBerry and Android devices for polls and surveys market. At the cutting-edge of innovation, Sypiens develops reliable and handy applications, integrating the latest mobile technologies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/23/2015 via PR Newswire

Publishers Clearing House, acquired LiveToWin

synopsis: PCH (Publishers Clearing House), a leading interactive media Company, has announced the acquisition of LiveToWin, a Boston-based mobile development studio created by mobile gaming company Online Convergence Corp.
buyer: Publishers Clearing House
Publishers Clearing House has been a leader in direct marketing and chance-to-win opportunities since 1953. As consumers have evolved to online, and now mobile media and entertainment consumption, PCH has also evolved its offerings as well. "
target parent: Online Convergence Corp.
target: LiveToWin
LiveToWin, a mobile app, was launched on iOS and Android in 2013. The app entertains and engages users through polls, videos and free entries to daily sweepstakes. The LiveToWin app resonates particularly well with a younger (18-35) demographic.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$20,286.00
EBITDA ($mm)
$2,022.00
EBIT ($mm)
$266.00
Net Income ($mm)
$3,557.00
Employees
49000
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2021
rev ($mm)
$477.22
EBITDA ($mm)
($108.98)
EBIT ($mm)
($138.03)
Net Income ($mm)
Employees
1579
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2020
rev ($mm)
$21.79
EBITDA ($mm)
$5.14
EBIT ($mm)
$1.34
Net Income ($mm)
$0.76
Employees
118
  • drill down
  • watch
Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
  • drill down
  • watch
Ticker: CPSE:PENNEO
 
 
 
 
 
 
 
 
Penneo ApS
Penneo ApS
Penneo A/S is a Software-as-a-Service (SaaS) company, that has evolved into an eco-system of automation solutions that digitizes company workflows related to onboarding of customers (KYC), and signing and management of documents in a secure and easy way.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: OTCPK:TLNU
 
 
 
 
 
 
 
 
Telecorp Inc.
Telecorp Inc.
Telecorp is an emerging provider of communication solutions to an array of companies and industries including, automotive, real estate, financial, health, charities, and many more. Telecorp offers creative software solutions for communicating with customers at levels never seen before.
year
2012
rev ($mm)
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: WSE:ITL
 
 
 
 
 
 
 
 
InteliWISE
InteliWISE utilizes language recognition and interactive video technology to optimize online customer service experiences. They are enabling the digital transformation of the Customer Engagement and Service, by providing the intelligent, AI – powered, industry – leading cloud-based services.
year
2016
rev ($mm)
$0.42
EBITDA ($mm)
$0.07
EBIT ($mm)
$0.07
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$20,286.00
EBITDA ($mm)
$2,022.00
EBIT ($mm)
$266.00
Net Income ($mm)
$3,557.00
Employees
49000
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2021
rev ($mm)
$477.22
EBITDA ($mm)
($108.98)
EBIT ($mm)
($138.03)
Net Income ($mm)
Employees
1579
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2020
rev ($mm)
$21.79
EBITDA ($mm)
$5.14
EBIT ($mm)
$1.34
Net Income ($mm)
$0.76
Employees
118
  • drill down
  • watch