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closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
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announced 1/19/2022 via GlobeNewswire

Rackspace Technology, will acquire Just Analytics

synopsis: Rackspace Technology, a leading end-to-end, multicloud technology solutions company, announced that it has agreed to acquire Just Analytics, a leading provider of cloud-based data, analytics, and Artificial Intelligence (AI) services based in the Asia Pacific and Japan (APJ) region.
buyer: Rackspace Technology (RAX:$2,948.40)
Rackspace Technology is a leading end-to-end multicloud technology services company. They can design, build and operate their customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. "
target: Just Analytics
Just Analytics is a leading provider of cloud-based data, analytics, and Artificial Intelligence (AI) services based in the Asia Pacific and Japan (APJ) region.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 1/12/2022 via PR Newswire

mParticle, acquired Indicative

synopsis: mParticle, the leader in customer data infrastructure, has acquired Indicative, a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion, identify successful marketing campaigns, and increase customer lifetime value.
buyer: mParticle
mParticle is a leading customer data platform. mParticle makes it easy to holistically manage customer data along the entire product and customer lifecycle. Their platform helps companies to drive better customer interactions and deliver great customer experiences. "
target: Indicative
Indicative is a customer journey analytics platform. Indicative enables teams to understand consumer behavior across the entire customer journey. Their platform helps businesses to optimize conversion and engagement, identify successful marketing campaigns, and increase customer lifetime value.
price ($mm)
rev ($mm)
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closed 1/12/2022 via PR Newswire

PlayVox, acquired Prodsight

synopsis: Playvox, a global provider of customer service quality assurance software, has acquired Prodsight, a SaaS provider of AI-driven customer interaction analytics in the UK. Prodsight analyses live chat transcripts and extracts actionable insights about customer needs to help product managers make better decisions.
buyer: PlayVox
Playvox is a global provider of customer service quality assurance software. Playvox empowers agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and improve revenue generation. "
target: Prodsight
Prodsight is a SaaS provider of AI-driven customer interaction analytics in the UK. Prodsight helps companies increase the success of their products. Their solution analyses live chat transcripts and extracts actionable insights about customer needs to help product managers make better decisions.
price ($mm)
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announced 12/22/2021 via BusinessWire

MasterCard Incorporated, will acquire Dynamic Yield

synopsis: Mastercard will acquire Dynamic Yield, a state-of-the-art personalization platform and decision engine company, from McDonald's. Dynamic Yield’s technology is a natural addition to Mastercard’s existing suite of services that help brands deliver more effective and trusted customer experiences across channels.
buyer: MasterCard Incorporated (MA:$17,788.00)
Mastercard is a global technology company in the payments industry. Its mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. "
target parent: McDonald's Corporation
target: Dynamic Yield
Dynamic Yield helps enterprise brands quickly deliver and test personalized, optimized, and synchronized digital customer interactions. Its SaaS platform uses advanced AI and other technologies to support 400+ brands across the retail, financial services, and travel industries, among others.
price ($mm)
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announced 11/19/2021 via GlobeNewswire

Meltwater, will acquire DeepReason.ai

synopsis: Meltwater B.V., a leading global SaaS provider of media intelligence and social analytics, will acquire artificial intelligence start-up DeepReason.ai. Based in the UK, Deepreason.ai has developed a powerful reasoning engine with an industry-first ability to maintain incremental views of knowledge graphs.
buyer: Meltwater (:$359.79)
Meltwater provides social and media intelligence. By examining millions of posts each day from social media platforms, blogs and news sites, Meltwater helps companies make better, more informed decisions based on insight from the outside. "
target: DeepReason.ai
UK-based DeepReason.ai is a spin-out from Oxford University which offers an innovative Knowledge Graph platform that reveals AI-driven insights at scale and in real-time. Its end-to-end solutions are serving Fortune 500 companies across media intelligence, finance, logistics, and manufacturing.
price ($mm)
$7.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/19/2021 via GlobeNewswire

Meltwater, will acquire DeepReason.ai

synopsis: Meltwater B.V., a leading global SaaS provider of media intelligence and social analytics, will acquire artificial intelligence start-up DeepReason.ai. Based in the UK, Deepreason.ai has developed a powerful reasoning engine with an industry-first ability to maintain incremental views of knowledge graphs.
buyer: Meltwater (:$359.79)
Meltwater provides social and media intelligence. By examining millions of posts each day from social media platforms, blogs and news sites, Meltwater helps companies make better, more informed decisions based on insight from the outside. "
target: DeepReason.ai
UK-based DeepReason.ai is a spin-out from Oxford University which offers an innovative Knowledge Graph platform that reveals AI-driven insights at scale and in real-time. Its end-to-end solutions are serving Fortune 500 companies across media intelligence, finance, logistics, and manufacturing.
price ($mm)
$7.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/1/2021 via GlobeNewswire

QuestionPro, acquired Bryght AI

synopsis: QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a “conversational intelligence” platform that helps companies drive customer retention, satisfaction, conversion and compliance by analyzing digital customer brand engagement.
buyer: QuestionPro
Founded in 2006, QuestionPro is a global provider of online survey and research services that help companies make better decisions through data. From free consumer accounts to robust enterprise-level research, They offer tools for the creation, distribution, and analysis of surveys. "
target: Bryght AI
Bryght AI is a conversational intelligence and scoring platform that helps drive customer retention, satisfaction, and conversion while also protecting a company brand. Using AI, Bryght AI analyzes and score the effectiveness of millions of customer messages.
price ($mm)
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announced 10/29/2021 via Company Press Release

House of Control, will acquire Keyforce AS

synopsis: Oslo-based House of Control Group AS will acquire Keyforce AS, a Norwegian software company that creates standard integration products and add-ons to ERP solutions. The acquisition significantly strengthens House of Control’s integration capabilities and future Business Intelligence offerings.
buyer: House of Control (OB:HOC-ME:$17.75)
Based in Norway, House of Control develops SaaS (Software as a Service) solutions. These are digital tools that the CFO can easily apply to improve the performance of the finance department and – ultimately – the whole company. "
target: Keyforce AS
Based in Norway, Keyforce is a software company focused on creating standard integration products and add-ons to ERP solutions and SuperOffice CRM. Keyforce aims to create apps and integration products that solve practical issues and add value to users' business processes.
price ($mm)
rev ($mm)
$2
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 10/22/2021 via Company Press Release

Alteryx, acquired Lore IO

synopsis: Alteryx, Inc., the Analytics Automation company, announced that it has acquired Silicon Valley-based Lore IO, a no-code AI-enabled data modeling platform that rapidly deploys analytics that adapt easily within a changing business environment.
buyer: Alteryx (AYX:$522.86)
Revolutionizing business through data science and analytics, Alteryx offers an end-to-end analytics platform that empowers data analysts and scientists alike to break data barriers, deliver insights and experience the thrill of getting to the answer faster. "
target: Lore IO
Silicon Valley-based Lore IO is a no-code AI-enabled data modeling platform that rapidly deploys analytics that adapt easily within a changing business environment. Lore IO was founded by veterans of Walmart Labs, who have decades of combined experience building scalable data infrastructure.
price ($mm)
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closed 10/7/2021 via PR Newswire

Alteryx, acquired Hyper Anna

synopsis: Alteryx, Inc., the Analytics Automation company, announced that it has acquired Hyper Anna, a leading cloud platform for generating artificial intelligence (AI)-driven automated insights from data. Hyper Anna is a Sydney, Australia-based company that enables anyone, regardless of technical background, to access AI-driven insights.
buyer: Alteryx (AYX:$522.86)
Revolutionizing business through data science and analytics, Alteryx offers an end-to-end analytics platform that empowers data analysts and scientists alike to break data barriers, deliver insights and experience the thrill of getting to the answer faster. "
target: Hyper Anna
Hyper Anna is a leading cloud platform for generating artificial intelligence (AI)-driven automated insights from data. Hyper Anna is a Sydney, Australia-based company that enables anyone, regardless of technical background, to access AI-driven insights.
price ($mm)
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closed 9/30/2021 via BusinessWire

Terminus Software, LLC., acquired Zylotech

synopsis: Terminus, an account-based engagement platform, has acquired Zylotech, an intelligent customer data platform. Zylotech connects information and insights to help companies deliver better customer experiences. Their platform gives operations-focused teams contact intelligence with data governance, ABM enablement, and AI-driven predictive analytics.
buyer: Terminus Software, LLC.
Terminus is the leader of the account-based movement. The company's platform empowers marketing teams to create target account segments, engage them across every channel, provide insight and alerts to sales teams, and measure sales and marketing programs. "
target: Zylotech
Zylotech is an intelligent customer data platform. Zylotech connects information and insights to help companies deliver better customer experiences. Their platform gives operations-focused teams contact intelligence with data governance, ABM enablement, and AI-driven predictive analytics.
price ($mm)
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closed 9/22/2021 via BNC Analysis

Skeepers, acquired Advalo

synopsis: France based Skeepers acquires the startup Advalo. Founded in 2014 by Olivier Marc and David le Douarin, Advalo bases its solution on artificial intelligence in order to detect audiences with high growth potential who will have an impact on the turnover of brands. 
buyer: Skeepers
Skeepers, based in France, provides people-smart SaaS (Software-as-a-Service) solutions. Skeepers' products include Avis Vérifiés, a SaaS solution for analyzing and publishing customer reviews, Mediatech-CX, a platform for managing and facilitating the customer experience, and more. "
target: Advalo
Founded in 2014 by Olivier Marc and David le Douarin, Advalo bases its solution on artificial intelligence in order to detect audiences with high growth potential who will have an impact on the turnover of brands.
price ($mm)
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closed 8/3/2021 via BusinessWire

Aurea, acquired Xant, Inc.

synopsis: Aurea Software, Inc., the “Netflix of business software,” has acquired XANT, Inc., a pioneer and recognized leader of guided sales engagement software with AI-powered buyer insights. XANT will become a pillar of Aurea’s future of commerce solutions portfolio in a quest to create B2C-like buying experiences for B2B transactions.
buyer parent: ESW Capital, LLC
buyer: Aurea
Aurea helps global businesses accelerate digital transformation, through unlimited access to the world’s first business software library. Their customers enjoy access to every product in their portfolio, all of which are cloud-based, enterprise-scale and easy to use, with one simple subscription. "
target: Xant, Inc.
XANT offers the leading enterprise sales engagement platform that accelerates revenue. XANT’s Playbooks solution provides AI-powered sales engagement, optimizing sales representative contact rates by identifying who they should be reaching out to, via what channels and when they should be doing so.
price ($mm)
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announced 7/28/2021 via BNC Analysis

Devtorium will be merged with Morebis,

synopsis: Devtorium, a SaaS AI company that specializes in market research via machine and deep learning, and Morebis, known for building custom software from venture-backed start-ups to large enterprises, are merging.
buyer: Morebis
Morebis is a full-service provider of software development, UI/UX design, and digital marketing, technology consulting, data services, advanced analytics, and automated & manual QA. Morebis specializes in agile development. "
target: Devtorium
Devtorium is a SaaS AI company that specializes in market research via machine and deep learning utilizing GPT technology, SWOT and PESTEL analysis via RPA, NLP, neural networking and unsupervised learning.
price ($mm)
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closed 7/21/2021 via Company Press Release

Cybereason, acquired Empow Cyber Security

synopsis: Cybereason, a leading provider of end-to-end cybersecurity solutions, has acquired empow, a security analytics company in Israel. empow uses AI to detect, investigate, and mitigate attacks. Their products help businesses to run their security operations more efficiently by enabling them to make more of the security tools they already have.
buyer: Cybereason
Cybereason is a leading provider of end-to-end cybersecurity solutions. Cybereason provides future-ready attack protection that unifies security from the endpoint, to the enterprise, to everywhere the battle moves. Their software enables users to prevent, detect, and respond to all cyber attacks. "
target: Empow Cyber Security
empow is a security analytics company in Israel. empow uses artificial intelligence to detect, investigate, and mitigate attacks. Their products help businesses to run their security operations more efficiently by enabling them to make more of the security tools they already have.
price ($mm)
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EBITDA ($mm)
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closed 5/20/2021 via BNC Analysis

Demand Science Group, acquired TrustedOut, SAS

synopsis: Demand Science Inc. has acquired TrustedOut SAS, a French startup with an artificial intelligence platform that helps companies monitor market developments and plan advertising campaigns. TrustedOut adds a so-called content intelligence platform to Demand Science’s product portfolio.
buyer: Demand Science Group
Demand Science Group (DSG) creates and launches marketing technology companies that drive sales growth for businesses across a variety of industries. DSG builds profitable companies by combining established and emerging technologies to create innovative services that deliver business value. "
target: TrustedOut, SAS
TrustedOut SAS is a French startup with an artificial intelligence platform that helps companies monitor market developments and plan advertising campaigns. TrustedOut introduces "Corpus Intelligence" to define precisely what content can be trusted.
price ($mm)
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closed 3/10/2021 via GlobeNewswire

Xactly Corporation, acquired TopOPPS

synopsis: Xactly, the leader in revenue intelligence solutions, has acquired TopOPPS, a company focused on artificial intelligence (AI), sales pipeline management and forecasting. With this strategic acquisition, Xactly is expanding beyond Sales Performance Management to deliver a first-of-its-kind, end-to-end platform for Revenue Operations (RevOps).
buyer parent: Vista Equity Partners
buyer: Xactly Corporation (XTLY:$95.46)
Headquartered in San Jose, California, Xactly, is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. "
target: TopOPPS
TopOPPS is a company focused on artificial intelligence (AI), sales pipeline management and forecasting. Modern sales teams plug TopOPPS into their CRM for predictive sales analytics.
price ($mm)
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closed 2/10/2021 via Company Press Release

Zuci Systems Inc, purchased Swiss Arm from Radiare Software Solutions Private Limited

synopsis: Zuci Systems, a digital consulting and solutions firm, announced that it has completed the acquisition of the Swiss arm of Radiare Software Solutions  a full-spectrum Business Intelligence and Advanced Analytics firm based in Geneva. Radiare’s key experts and a team of 40 members will join Zuci as part of this acquisition.
buyer: Zuci Systems Inc
Founded in 2016, Zuci Systems is an intelligent software automation solutions firm headquartered in the US with offices in Chicago, Brussels and Chennai, India. Zuci’s strength lies in its ability to deliver exceptional customer experiences with a focus on engineering excellence. "
seller: Radiare Software Solutions Private Limited
The Swiss arm of Radiare Software Solutions is a full-spectrum Business Intelligence and Advanced Analytics firm based in Geneva. The Radiare team has a combined experience of 1,000-man years on Data Analytics, Data Governance  and Data Visualization solutions.
price ($mm)
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closed 12/24/2020 via BusinessWire

Infogain Corporation, acquired AbsolutData

synopsis: Infogain, a Silicon Valley-based leader in human-centered digital platform and software engineering services, announced its acquisition of Absolutdata, a San Francisco Bay Area-based AI and Advanced Analytics company serving Global 500 clients.
buyer parent: ChrysCapital
buyer: Infogain Corporation
Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in travel, retail, insurance and high technology industries. "
target: AbsolutData
AbsolutData is an award-winning, consulting-oriented, Analytics & Research firm with a number of Fortune 500 clients in a wide variety of industries across more than 40 countries. They are based in San Francisco Bay area with offices in UK, Dubai and India.
price ($mm)
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closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 11/25/2020 via Company Press Release

SugarCRM Inc, acquired Loaded Technologies

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), has acquired Loaded Technologies, a deeply experienced CRM consulting company in Australia. Loaded Technologies works with clients to design, deliver, host and support their CRM strategies. They offer implementation, development, and integration services for SugarCRM solutions.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Loaded Technologies
Loaded Technologies is a deeply experienced CRM consulting company in Australia. Loaded Technologies works with clients to design, deliver, host and support their CRM strategies and implementations. They offer implementation, development, and integration services for SugarCRM solutions.
price ($mm)
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closed 11/5/2020 via BusinessWire

SugarCRM Inc, acquired W-Systems Corp.

synopsis: SugarCRM announced the acquisition of W-Systems, a CRM and marketing automation solutions and services provider. New Jersey-based, W-Systems, a division of Gannett’s UpCurve, Inc., is Sugar’s North America Reseller of the Year in 2020 and one of the company’s largest global implementation partners.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target parent: Gannett Co., Inc.
target: W-Systems Corp.
W-Systems has over 60 CRM professionals focused on designing, developing, implementing and supporting useful and cost effective solutions for their clients. They provide process design, application customization, data and application integration, technical installation, training, and support.
price ($mm)
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closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 9/25/2019 via Company Press Release

SugarCRM Inc, acquired Corvana Corporation

synopsis: SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, announced Sugar Discover, a sophisticated analytics solution acquired from Corvana, a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Corvana Corporation
Corvana is a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast. Corvana allows anyone with basic Salesforce.com admin skills to be able to answer even the most complicated sales funnel analysis questions.
price ($mm)
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closed 5/16/2019 via BusinessWire

SugarCRM Inc, acquired SalesFusion Inc.

synopsis: SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, announced today it has acquired Salesfusion, a leading provider of marketing automation solutions. Salesfusion's platform is intuitive, scalable and affordable with an experienced team providing hands-on assistance for customer relationship management.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience management leader enabling businesses to create profitable customer relationships. Their platform makes customer experience management easy and accessible, allowing marketing, sales and services professionals to focus on activities that create customers for life. "
target: SalesFusion Inc.
Salesfusion is the new standard in marketing automation designed for mid-size companies. Salesfusion streamlines campaign creation, understanding engagement, and driving revenue. Salesfusion's platform is intuitive, scalable and affordable with an experienced team that's as hands-on as clients need.
price ($mm)
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closed 3/7/2019 via BusinessWire

SugarCRM Inc, purchased Email Integration Products from Collabspot

synopsis: SugarCRM, the company that helps organizations build better business relationships, announced that it has acquired the Collabspot email integration products from Collabspot Pte Ltd. These tools provide improved integration with email.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. "
seller: Collabspot
The acquisition includes the email integration products from Collabspot. Collabspot integrates CRM systems with well-known email providers like Google and Microsoft, synchronizing emails, contacts and calendars to provide a 360-degree view of customers and communication with prospects.
price ($mm)
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closed 8/15/2018 via BNC Analysis

Accel-KKR, acquired SugarCRM Inc

synopsis: Accel-KKR has bought a majority stake in SugarCRM Inc., a company that enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.
buyer: Accel-KKR
Accel-KKR is a technology-focused investment firm with $4.3 billion in capital commitments. The firm focuses on software and IT-enabled businesses well-positioned for topline and bottom-line growth. Accel-KKR focuses on middle-market companies and provides a broad range of capital solutions. "
target: SugarCRM Inc
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2016 via Company Press Release

SugarCRM Inc, acquired Contastic

synopsis: SugarCRM Inc. announced it has acquired the intellectual property rights and other assets of Contastic, a natural language processing (NLP) platform that is designed to automatically recommend the best content for individuals to send to their contacts.
buyer: SugarCRM Inc
SugarCRM is a complete CRM solution that automates core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they’ll actually want to use, driving higher adoption and greater business insights. "
target: Contastic
Contastic Inc. provides a CRM system that generates emails with personalized content for users to send to remain relevant. Its system analyzes email and contacts over a secure encrypted channel; connects with Gmail to find the last time the users were in touch with a contact; and much much more.
price ($mm)
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closed 3/9/2015 via BusinessWire

SugarCRM Inc, acquired Stitch

synopsis: SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, announced it has acquired the intellectual property rights and other assets of Stitch, leading developer of personal assistant technologies that enhance productivity for mobile users.
buyer: SugarCRM Inc
SugarCRM is a complete CRM solution that automates core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they’ll actually want to use, driving higher adoption and greater business insights. "
target: Stitch
Stitch has developed technologies that improve individual productivity by making personalized recommendations to users based on integrated analysis of data in email, calendar and customer relationship management (CRM) systems.
price ($mm)
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closed 4/5/2011 via BusinessWire

SugarCRM Inc, purchased iExtensions CRM from iEnterprises, Inc.

synopsis: SugarCRM, the world’s fastest growing customer relationship management (CRM) company, has acquired iExtensions CRM from iEnterprises, Inc. for an undisclosed sum. iExtensions CRM is award winning Lotus Notes CRM and SFA software that allows users to fully leverage their Lotus Notes Domino infrastructure.
buyer: SugarCRM Inc
As the world's fastest growing customer relationship management (CRM) company, customers rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. "
seller: iEnterprises, Inc.
iExtensions CRM is award winning Lotus Notes CRM and SFA software that allows uses to fully leverage their Lotus Notes Domino infrastructure. For ten years iExtensions has been the leading CRM solution on the market for IBM Lotus Notes.
price ($mm)
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closed 8/24/2020 via BusinessWire

SugarCRM Inc, acquired Node.io

synopsis: SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the acquisition of Node Inc., an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
buyer parent: Accel-KKR
buyer: SugarCRM Inc
SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering personalized experiences throughout the customer journey. SugarCRM strengthens existing customer relationships through actionable insights and intelligent automation. "
target: Node.io
Node Inc. is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 12/27/2021 via BNC Analysis

Cyberlux Corporation, acquired Kreatx SHPK

synopsis: Cyberlux Corporation, a trusted provider of Advanced Lighting Systems and Infrastructure Solutions, has acquired Kreatx SHPK, a developer of innovative software solutions in Albania. Kreatx provides efficient SaaS solutions for data management, E-Invoicing, CRM, digital archiving, document management, accounting, HR management and more.
buyer: Cyberlux Corporation (OTCPK:CYBL:$3.09)
Cyberlux Corporation is a trusted provider of Advanced Lighting Systems and Infrastructure Solutions for Military, Government and Commercial Organizations. Cyberlux produces light-weight, portable battery-powered advanced LED lighting systems for the Department of Defense. "
target: Kreatx SHPK
Kreatx is a developer of innovative software solutions in Albania. Kreatx provides efficient and accessible SaaS solutions for businesses in various industries. They offer software for data management, E-Invoicing, CRM, digital archiving, document management, accounting, HR management and more.
price ($mm)
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announced 8/11/2021 via BusinessWire

Verint Systems Inc., will acquire Conversocial

synopsis: Verint, The Customer Engagement Company, will acquire Conversocial to expand the digital-first capabilities of its cloud platform. Conversocial is a software company that helps leading brands such as Google, Sephora, British Airways, and Hertz build and scale relationships via the personal touch and convenience of social messaging.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verinthelps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. "
target: Conversocial
Conversocial simplifies how brands communicate with their customers by combining human agents and bots in a single platform. The result; frictionless customer experiences throughout the customer lifecycle that enhance customer loyalty and drive revenue — at scale.
price ($mm)
$50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/9/2021 via PR Newswire

Dynamic Signal will be merged with SocialChorus,

synopsis: Dynamic Signal, a leading Employee Communication and Engagement Platform, will merge with SocialChorus, a high-growth SaaS leader in the digital employee experience space. The merger will accelerate the move away from destination site delivery models to an orchestrated digital employee experience that fosters employee productivity and well-being.
buyer parent: Sumeru Equity Partners
buyer: SocialChorus
SocialChorus is the creator of FirstUp, the platform that makes the digital employee experience work for every worker. Using its powerful orchestration engine, SocialChrous brings personalized information and systems access to every employee where they are, on any endpoint or device. "
target: Dynamic Signal
Dynamic Signal is a leading Employee Communication and Engagement Platform. The company's award-winning mobile, desktop, and web applications are designed to reach each employee and build aligned, productive, actively engaged communities and employee advocates.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/24/2021 via GlobeNewswire

Technology Commerce Management, acquired Ninjaoutreach

synopsis: Technology Commerce Management (TCM) has acquired NinjaOutreach, whose proprietary technology enables users to filter through millions of social media influencers in order to find the ones that most precisely reach targeted customers.
buyer: Technology Commerce Management
Technology Commerce Management (TCM) delivers the eCommerce aggregator industry’s first predictive, AI-driven eCommerce performance optimization. "
target: Ninjaoutreach
NinjaOutreach is a blogger outreach software for digital marketers and small businesses interested in growing their presence online. It is a complete CRM, allowing for prospecting, relationship management, and analytics and reporting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2021 via PR Newswire

Perimeter Technologies, Inc., purchased F.A.S.T. Friendly Automated Software Tool from Geo Net Pages, LLC

synopsis: Perimeter Technologies, a world leader in pet containment and related products, has acquired F.A.S.T. Friendly Automated Software Tool, a next-generation Customer Relationship Management (CRM) platform improving process management and communications, from Geo Net Pages. FAST uses cloud-based resources to provide lightning-fast responses.
buyer: Perimeter Technologies, Inc.
Perimeter Technologies, the global pet fence leader, is shaping the cloud-centric pet containment future with its technology. The company's mission is to be the containment partner of choice, protecting pets with products that are safer by design. "
seller: Geo Net Pages, LLC
F.A.S.T. Friendly Automated Software Tool is a next-generation Customer Relationship Management (CRM) platform that improves process management and communications. FAST uses cloud-based resources to provide lightning-fast responses.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/19/2021 via BNC Analysis

Kaleyra S.p.a, will acquire mGage

synopsis: Kaleyra announced it has signed a definitive agreement to acquire mGage, a Vivial company. mGage serves its customers through its cloud-based enterprise mobile messaging platform Communicate Pro, their API solution Connect, as well as Omnichannel mobile messaging offering such as SMS, MMS and RCS.
buyer: Kaleyra S.p.a (AMEX:KLR:$153.45)
Kaleyra is a leading CPaaS (Communication-Platform-as-a-Service) company, empowering businesses to communicate safely, securely, and seamlessly. With offices in Europe, Asia, and the United States, Kaleyra has become a worldwide provider of innovative cloud-based communications solutions. "
target parent: Blackstone Group LP
target: mGage
mGage is a global mobile engagement provider with more than 15 years of mobile CRM (mCRM) experience. Their SaaS, cloud-based technology enables brands to intelligently personalize mobile communications for the omni-channel consumer, across marketing and customer care interactions.
price ($mm)
$215
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/1/2020 via Company Press Release

Facebook, will acquire Kustomer

synopsis: Facebook will acquire Kustomer, a top-rated CRM that enables businesses to effectively manage all customer interactions across channels. Facebook plans to support Kustomer’s operations by providing the resources it needs to scale its business, improve and innovate its product offering, and delight its customers.
buyer: Facebook (FB:$94,399.00)
Facebook is a social utility that helps people better understand the world around them. Facebook develops technologies that facilitate the spread of information through social networks allowing people to share information online the same way they do in the real world. "
target: Kustomer
Kustomer is the world's top-rated customer experience CRM. With an advanced, AI-powered, omnichannel customer experience platform, Kustomer delivers a unified single view of the customer, automates manual tasks, and scales to deliver efficient and effortless experiences for businesses and consumers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/17/2020 via GlobeNewswire

Aptean, acquired Open Systems, Inc.

synopsis: Aptean, a global provider of mission-critical enterprise software solutions, announced the acquisition of Open Systems Adaptable Solutions (OSAS), a leading enterprise resource planning (ERP) software solution provider.
buyer parent: Vista Equity Partners
buyer: Aptean
Aptean is a global provider of industry-specific software solutions. Aptean’s purpose-built Enterprise Resource Planning (ERP) and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. "
target: Open Systems, Inc.
Open Systems, Inc. is a leading provider of powerful business, accounting, CRM, ERP, and mobile software solutions for organizations in many industries, including distribution, manufacturing, and nonprofit. Open Systems has served customers with cutting-edge technologies, and business solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/13/2020 via PR Newswire

Vista Equity Partners, will acquire Pipedrive

synopsis: Pipedrive, the leading CRM platform for sales and marketing teams, announced it has signed an agreement to receive a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data and technology-enabled businesses.
buyer: Vista Equity Partners
Vista is a leading investment firm with more than $58 billion in cumulative capital commitments. Vista exclusively invests in enterprise software, data, and technology-enabled organizations across private equity, credit, public equity, and permanent capital strategies. "
target: Pipedrive
Pipedrive is the first CRM platform developed from the salesperson's point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals.
price ($mm)
$41
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2020 via BusinessWire

Campaign Monitor, acquired Selligent Marketing Cloud

synopsis: CM Group, through its subsidiary Campaign Monitor Europe UK LTD, has acquired Selligent Marketing Cloud, an intelligent omnichannel marketing cloud platform based in Belgium. With the acquisition of Selligent, CM Group now serves businesses across all major global industries and segments, from enterprises to small businesses.
buyer parent: CM Group
buyer: Campaign Monitor
Campaign Monitor is a global technology company and provider of a powerful email marketing platform. With its drag-and-drop builder, visual journey designer, creative marketing strategies, and real-time performance metrics, Campaign Monitors has everything businesses need to succeed. "
target parent: HGGC, LLC
target: Selligent Marketing Cloud
Belgium-based Selligent is an intelligent omnichannel marketing cloud platform. The company's dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Varicent Software Incorporated, acquired FunnelCake

synopsis: Varicent announced that it has acquired FunnelCake, a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
buyer: Varicent Software Incorporated
Varicent helps clients accurately track, manage, and report on sales processes through the industry-leading Sales Performance Management (SPM) solution. "
target: FunnelCake
FunnelCake is a Revenue Operations Platform that helps customers drive efficient growth across sales, marketing, and customer success. From lead to revenue, FunnelCake enhances the CRM ecosystem to improve information.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/1/2020 via Company Press Release

SAP SE, will acquire Emarsys

synopsis: SAP SE, the market leader in enterprise application software, announced it has entered into an agreement to acquire Emarsys, a leading omnichannel customer engagement platform provider. Emarsys enables businesses to engage more effectively and more personally with their customers.
buyer: SAP SE (SAP:$32,136.42)
Germany-based SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. Its machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. "
target: Emarsys
Emarsys is a leading omnichannel customer engagement platform provider that enables businesses to engage more effectively and more personally with their customers. It allows companies to deliver truly personal customer interactions across e-mail, mobile, social, SMS, and the web at scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/16/2020 via BNC Analysis

Efficy, acquired INES CRM

synopsis: INES CRM, one of the French cloud-based CRM pioneers, is joining the Efficy group. Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. The Efficy group aims to represent 5% of the CRM market share on the European scene in four years.
buyer: Efficy
Founded in 2005 in Brussels, Efficy publishes a highly flexible CRM intended for medium and large accounts, and positions itself as a partner close to its customers. Already present in 7 European countries and leader in the Benelux, the Efficy group offers CRM solutions at the right price. "
target: INES CRM
Founded in 1999 in Lyon, INES CRM publishes and integrates an open collaborative SaaS platform, serving business development and the entire customer journey. This solution is particularly suitable for companies with 10 to 50 employees, wishing to quickly set up a personalized CRM solution.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/9/2020 via BNC Analysis

ClearCourse Partnership LLP, acquired FLG Business Technology Ltd

synopsis: ClearCourse, a partnership of innovative technology companies in the UK, has acquired FLG, a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: FLG Business Technology Ltd
FLG is a leading CRM platform in the UK. FLG's easy-to-use CRM allows businesses to manage 100,000s of leads and automate customer touchpoints without changing their sales process. Their platform helps businesses to become more efficient and lets their team focus on closing more sales.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/19/2020 via Company Press Release

Capvis Equity, will acquire BSI Business Systems Integration

synopsis: Capvis AG, a leading private equity firm in Switzerland, will acquire a majority stake in BSI Business Systems Integration AG, a Swiss customer relationship management (CRM) software solution provider. BSI offers an omnichannel CRM and marketing automation platform that helps businesses to better support their customers.
buyer: Capvis Equity
Capvis is the leading private equity firm in Switzerland and a top player in German-speaking Europe. Capvis invests in well-positioned midsize firms with headquarters in Switzerland, Germany or Austria, typically as part of succession solutions and corporate spin-offs. "
target: BSI Business Systems Integration
Business Systems Integration (BSI) is a Swiss customer relationship management (CRM) software solution provider. BSI offers an omnichannel CRM and marketing automation platform that helps businesses to better support their customers. BIS also offers a clinical trial management software solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2020 via Company Press Release

BID Equity Advisory GmbH, acquired Infopark Group GmbH

synopsis: BID Equity, a private equity firm investing in software and technology businesses in Europe, has acquired a majority stake in Infopark Group, a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps.
buyer: BID Equity Advisory GmbH
Hamburg-based BID Equity is a private equity firm investing in software and technology businesses in Europe. BID Equity is a partner for entrepreneurs and management teams, believing that active ownership and operational value creation to help companies reach the next level of their development. "
target: Infopark Group GmbH
Infopark Group is a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps. They also offer a web-based CRM solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2020 via Company Press Release

Infopark Group GmbH, acquired PiSA sales GmbH

synopsis: Infopark Group, a German developer of content management systems, has acquired PiSA sales, a German provider of customer relationship management (CRM) and any-relationship management (XRM) software solutions. PiSA sales offers a powerful CRM solution that covers all marketing, sales, and service demands.
buyer parent: BID Equity Advisory GmbH
buyer: Infopark Group GmbH
Infopark Group is a German developer of content management systems (CMS). Infopark's Scrivito is a cloud-based JavaScript CMS for creating highly secure and maintenance-free websites, web applications, portals and apps. They also offer a web-based CRM solution. "
target: PiSA sales GmbH
PiSA sales is a German provider of customer relationship management (CRM) and any-relationship management (XRM) software solutions. PiSA sales offers a powerful CRM solution that covers all marketing, sales, and service demands. They help businesses to increase their customer satisfaction and sales.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2020 via Company Press Release

Cirrus Insight, acquired ZynBit

synopsis: ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market. ZynBit is the best-rated Salesforce Email integration app on the AppExchange.
buyer: Cirrus Insight
Cirrus Insight was the first app to bring CRM into the Inbox for Google Apps users. Cirrus Insight has expanded from Gmail to Outlook, iOS, and Android, making over 70,000 business users smarter and more productive. "
target: ZynBit
ZynBit is the best-rated Salesforce Email integration app on the AppExchange. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/11/2020 via Company Press Release

Kerridge Commercial Systems, acquired Infomat

synopsis: Kerridge Commercial Systems (KCS), a leading provider of ERP software, services and support solutions for wholesale, distribution, rental and installation customers worldwide, has announced its acquisition of Infomat, a Belgium-based company that develops and delivers integrated ERP, CRM, and DMS software solutions.
buyer: Kerridge Commercial Systems
Kerridge Commercial Systems (KCS) provides specialist software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world. "
target: Infomat
Infomat develops and delivers integrated ERP, CRM, and DMS software solutions. The company was founded in 1997 and is based in Wilrijk, Belgium.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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$19.00
Employees
0
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Synergy Marketing, Inc.
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Employees
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Sidetrade SA
Sidetrade SA
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$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
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Ticker: ATSE:ENTER
 
 
 
 
 
 
 
 
Entersoft S.A.
Entersoft S.A.
Entersoft is a leading business software and services provider in South East Europe and the Middle East. Entersoft offers a business software suite with ERP, CRM, WMS, Mobile, E-Commerce and B.I. applications. The industries they serve include manufacturing, food, retail, hospitality, and more.
year
2020
rev ($mm)
$18.30
EBITDA ($mm)
$4.56
EBIT ($mm)
$4.75
Net Income ($mm)
$3.41
Employees
257
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Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
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Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
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Ticker: GB:RGO
 
 
 
 
 
 
 
 
2ergo Group plc
2ergo Group plc
2ergo Group plc provides mobile coupons and vouchers, loyalty, proximity, and payment solutions for various organizations to develop and execute their mobile strategy in the United Kingdom and the United States. It offers podifi and TikTap.
year
2013
rev ($mm)
$5.81
EBITDA ($mm)
($6.32)
EBIT ($mm)
($8.37)
Net Income ($mm)
Employees
67
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Ticker: OB:ARR
 
 
 
 
 
 
 
 
Arribatec AS
Arribatec AS
Arribatec is a software and consulting company headquartered in Oslo. With a customer centric engagement model, combined with a deep system, integration, and domain competence, Arribatec builds long term strategic partnership with a broad customer base.
year
2020
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
110
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Ticker: NasdaqGS:VRNT
 
 
 
 
 
 
 
 
Verint Systems Inc.
Verint Systems Inc.
Verint is a leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Organizations in more than 180 countries count on intelligence from Verint solutions to make more informed, effective and timely decisions.
year
2019
rev ($mm)
$1,255.80
EBITDA ($mm)
$186.88
EBIT ($mm)
$129.50
Net Income ($mm)
$69.78
Employees
6200
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Ticker: ASX:OPN
 
 
 
 
 
 
 
 
OpenDNA
OpenDNA
The OpenDNA Group of companies provides fully integrated digital marketing and customer acquisition services focusing on driving online sales of products and services for its clients. OpenDNA provides personalized real-time, targeted marketing.
year
2018
rev ($mm)
$0.09
EBITDA ($mm)
($2.85)
EBIT ($mm)
($3.08)
Net Income ($mm)
Employees
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