Like Stella Connect

announced 9/3/2020 via BusinessWire

Medallia, will acquire Stella Connect

synopsis: Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Stella Connect
Stella Connect is a real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/27/2020 via BusinessWire

Avtex Solutions, LLC, acquired Aria Solutions Inc.

synopsis: Avtex, a customer experience (CX) consulting and technology company, has announced its acquisition of Aria Solutions, a leader in contact center and customer experience solutions based in Calgary, Alberta, Canada.
buyer parent: Norwest Equity Partners
buyer: Avtex Solutions, LLC
Avtex is a full-service Customer Experience (CX) consultant firm focused on helping organizations build trust with their customers. Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies, and offers a wide range of services to support CX. "
target: Aria Solutions Inc.
Aria Solutions is a leading provider of contact center and customer engagement solutions. They leverage extensive industry experience, knowledge, proven methodology, tools and templates in building products and delivering innovative, omnichannel, cloud, on-premises and hybrid-based solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 9/30/2020 via BNC Analysis

LeadDesk Oy, acquired Capricode Systems

synopsis: LeadDesk, one of the leading vendors of SaaS contact centre software in the Nordics, has acquired Capricode Systems Oy, a Finnish communications software company. Capricode Systems specializes in tailored customer service systems. They offer SaaS-based services to clients in the healthcare, energy, taxi, call center and rental apartment industries.
buyer: LeadDesk Oy (HLSE:LEADD:$14.56)
LeadDesk is a Nordic company that provides industry-standard software for contact centers, inside sales and telemarketers. The company’s cloud-based SaaS software replaces legacy on-premise solutions and offers contact centers and sales teams of all sizes greater efficiency and flexibility. "
target: Capricode Systems
Capricode Systems is a Finnish communications software company. Capricode Systems specializes in business critical, tailored customer service systems. They offer SaaS-based services to clients in the healthcare, energy, taxi, call center, and rental apartment industries.
price ($mm)
$2.82
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
1.9x
EV / EBITDA
24.3x
closed 3/19/2020 via GlobeNewswire

Volaris Group Inc., acquired Collab - Soluções Informáticas de Comunicação e Colaboração

synopsis: Volaris Group announced that it has completed the acquisition of Collab - Soluções Informáticas de Comunicação e Colaboração (Collab), a provider of mission critical multi-media Contact Center solutions including Contact Center On-Premise, Contact Center as a Service (CCaaS), and cloud PBX solutions.
buyer parent: Constellation Software, Inc.
buyer: Volaris Group Inc.
Headquartered in Canada, Volaris acquires, strengthens and grows vertical market technology companies. As an Operating Group of Constellation Software Inc., Volaris is all about strengthening businesses within the markets they compete and enabling them to grow. "
target: Collab - Soluções Informáticas de Comunicação e Colaboração
Collab is a provider of mission critical multi-media Contact Center solutions including Contact Center On-Premise, Contact Center as a Service (CCaaS), and cloud PBX solutions, provided to telecommunications services providers and contact center solution providers worldwide.
price ($mm)
$6.79
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.9x
EV / EBITDA
announced 8/7/2019 via PR Newswire

Vonage Holdings Corporation, will acquire Over.ai

synopsis: Vonage, a global business cloud communications leader, will acquire certain assets from Over.ai, a Tel Aviv-based Voice and Conversational AI provider for enterprise communications. Vonage is acquiring Over.ai's technical team and intellectual property from i.am+.
buyer: Vonage Holdings Corporation (VG:$1,112.46)
Vonage embraced technology to transform how companies communicate to create better business outcomes. Their unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. "
target parent: i.am+
target: Over.ai
Over.ai is an AI contact center representatives platform, that can handle the complex interactions between businesses and customers over phone lines, to lowering operational costs and improve customer experiences.
price ($mm)
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closed 3/25/2014 via PE Hub

Golden Gate Capital, acquired LiveVox, Inc.

synopsis: Golden Gate Capital, a leading investment firm with extensive experience in the technology and software sectors, announced that it has acquired a majority stake in LiveVox, Inc., a leading provider of cloud-based contact center software and solutions for business process outsourcers (BPOs) and enterprise clients.
buyer: Golden Gate Capital
Golden Gate Capital is a San Francisco-based investment firm with approximately $12 billion of capital under management. Golden Gate Capital is dedicated to partnering with world-class management teams to invest in change‑intensive, growth‑oriented businesses. "
target: LiveVox, Inc.
LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite.
price ($mm)
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EV / rev
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closed 4/7/2011 via PR Newswire

M5 Networks, acquired Callfinity

synopsis: M5 Networks, the market leader in unified communications and hosted, managed VoIP, announced its acquisition of Callfinity, provider of innovative contact center software and one of the fastest-growing U.S. companies according to the Inc. 5000 list.
buyer: M5 Networks
M5 Networks, the market leader in managed, hosted Voice-over-IP (VoIP), allows companies to work the way they want to, while connecting them to their customers, their applications and their businesses. "
target: Callfinity
Callfinity provides the easiest-to-use intelligent telecommunications applications for contact centers, service providers, and enterprises. Since 1999, over 300 customers in seven countries around the world have selected Callfinity's on-premise systems, hosted services, and HybridHosted solutions.
price ($mm)
$0.55
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2015 via BusinessWire

IntelePeer, Inc., acquired Advantone

synopsis: IntelePeer has acquired Advantone, a provider of technology solutions that improve contact centers’ customer experience. By integrating IntelePeer’s cloud communication services with Advantone’s cloud contact center solutions, they bring the power of working with one company for a complete business communications and contact center solution.
buyer: IntelePeer, Inc.
IntelePeer is a leading provider of on-demand, cloud-based communications services that enable high-quality voice, video and unified communications for businesses. IntelePeer customers can rapidly and cost-effectively transition to IP-based communications. "
target: Advantone
Advantone is an industry leading, cloud contact center service-provider. Its fully scalable, SaaS platform, Atmosphere, consists of competitive-edge, IVR, Virtual Automated Call Distributor (VACD), Virtual Predictive Dialer (VPD), Cloud Routing, and SMS/Email applications.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/24/2018 via GlobeNewswire

Searchlight Capital Partners, will acquire Mitel Networks Corporation

synopsis: Mitel, a global leader in business communications, announced that it has signed a definitive arrangement agreement to be acquired by an investor group led by affiliates of Searchlight Capital Partners, L.P., a global private investment firm with offices in New York, London and Toronto.
buyer: Searchlight Capital Partners
Searchlight is a global private investment firm with offices in New York, London and Toronto. Searchlight invests in businesses where its long term capital and strategic support accelerate value creation for all stakeholders. "
target: Mitel Networks Corporation (MITL:$1,059.10)
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers.
price ($mm)[EV]
$1,441 [$2,001]
rev ($mm)
$1,150
EBITDA ($mm)
$144
EV / rev
1.8x
EV / EBITDA
14.1x
closed 10/23/2013 via BusinessWire

Five9, Inc., acquired SoCoCare

synopsis: Five9, the leading provider of cloud contact center software, has acquired SoCoCare, a best-in-class social engagement and mobile customer care solution, which is part of the Hyfiniti portfolio of cloud-based customer care offerings.
buyer: Five9, Inc. (FIVN:$328.01)
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. "
target: SoCoCare
SoCoCare is part of the Hyfiniti portfolio of cloud-based customer care offerings including InAppCare (Mobile Customer Care) and Hold-Free Networks (Callback and Queue Management), which are developed to deliver a more dignified customer service experience over social channels.
price ($mm)
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announced 12/19/2011 via BNC Analysis

CTI Architects Inc. will be merged with ethosIQ, LLC,

synopsis: ethosIQ, LLC, the makers of the Customer Engagement Platform™, and CTI Architects, specialists in call center software solutions, announced a definitive merger agreement to increase market share and improve the combined efficiency of the companies.
buyer: ethosIQ, LLC
ethosIQ is a privately held Business Process Accelerator and reseller focused on the social media and contact center industries. Headquartered in Houston with offices throughout the US and Canada. Focused on Fortune 1000 companies, ethosIQ architects and implements enterprise based solutions. "
target: CTI Architects Inc.
CTI Architects, founded in 2000, works with large clients, solving the most difficult technology issues in contact centers and often bringing unique solutions in Computer Telephony Integration (CTI) and call or contact routing.
price ($mm)
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closed 5/19/2011 via PE Hub

Apax Partners, acquired Vocalcom

synopsis: Apax Partners and Vocalcom have finalised an agreement under which the Apax Funds have acquired a 65% majority stake in Vocalcom, alongside the founding manager, who is to retain a 35% interest. Vocalcom is a software and technology solutions provider for customer contact and call centres.
buyer: Apax Partners
Apax Partners is one of the world's leading private equity investment groups. It operates across the United States, Europe and Asia and has more than 30 years of investing experience. Funds under the advice or management of Apax Partners globally total around $30 billion. "
target: Vocalcom
Vocalcom is a solutions provider dedicated in optimizing customer relationship management for customer service across multiple channels. Solutions integrate telephony, SMS, email, video calls, web contact, social networks, point of sales and mobile connected devices.
price ($mm)
$100*
rev ($mm)
$57
EBITDA ($mm)
EV / rev
2.7x
EV / EBITDA
closed 4/19/2017 via Company Press Release

WebHelp Netherlands B.V., acquired Telecats B.V.

synopsis: Webhelp Netherlands announced the acquisition of Telecats, a company specialised in the deployment of voice and speech technology. Telecats is the Dutch market leader for speech recognition in customer contact solutions. These solutions include customer identification, call steering, self service and analytics.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: WebHelp Netherlands B.V.
Webhelp Netherlands is a leading player in the transformation of customer experiences. Webhelp is a leading global business process outsourcer with a portfolio focusing on service provision, solution design and technology enablement. "
target: Telecats B.V.
Telecats is the Dutch market leader for speech recognition in customer contact solutions. These solutions include customer identification, call steering, self service and analytics. The Telecats systems are used by a large number of clients and handle millions of calls each month.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 1/22/2015 via Company Press Release

Waterfield Technologies, acquired Chrysalis Software, Inc.

synopsis: Waterfield Technologies, a leading provider of voice and mobile applications for the enterprise, announced that it has acquired Chrysalis Software, Inc., a premier supplier of professional services and software for the contact center industry.
buyer parent: Waterfield Group
buyer: Waterfield Technologies
Waterfield Technologies is leading enterprise software and professional services firm providing Voice and Mobility solutions for organizations worldwide. They deliver mission critical customer service applications using core technology from major software players such as Apple, Google, and more. "
target: Chrysalis Software, Inc.
Chrysalis Software, Inc. specializes in providing services and value-added applications for hosted and premises-based Avaya Contact Centers, Interactive Voice Response systems, Computer Telephony Integration, and complex desktop and database integrations.
price ($mm)
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announced 5/14/2020 via PR Newswire

Kustomer, will acquire Reply.ai

synopsis: Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced it has signed an agreement to acquire Reply.ai, a customer service automation company founded in 2016 that helps companies scale intelligent customer service without compromising experience.
buyer: Kustomer
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources. "
target: Reply.ai
Reply.ai helps brands scale customer service by providing AI-powered solutions that instantly resolve common customer questions on chat and ticketing channels. The two core products, Deflect for Ticketing and Deflect for Chat, reduce consumer frustration and deliver 24/7 personalized service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/10/2020 via BusinessWire

Serenova merged with LifeSize, Inc.,

synopsis: Lifesize, a global innovator of video collaboration and meeting productivity solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, have merged creating a contact center communications and workplace collaboration company serving more than 10,000 customers worldwide.
buyer: LifeSize, Inc.
Lifesize is a global innovator of video collaboration and meeting productivity solutions. Combining best-in-class, cloud-based video conferencing solutions with integrated meeting room systems, Lifesize makes it possible to connect face to face with anyone, anywhere and from any device. "
target: Serenova
Serenova is a leading provider of cloud-based, multichannel contact center software. The company’s SaaS software suite enables the management and optimization of inbound and outbound customer communication strategies across voice, email, chat, social, and mobile channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/20/2020 via BusinessWire

Five9, Inc., will acquire Virtual Observer

synopsis: Five9, Inc., the leading provider of the intelligent cloud contact center, will acquire Virtual Observer, an innovative provider of cloud-based Workforce Optimization (WFO), also known as Workforce Engagement Management (WEM), solutions. With this acquisition, Five9 expands its portfolio to include a cloud-based and integrated WFO offering.
buyer: Five9, Inc. (FIVN:$328.01)
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results. "
target: Virtual Observer
Virtual Observer is a Workforce Optimization (WFO)/Workforce Engagement Management (WEM) solution for contact centers. The company works closely with cloud contact centers and Customer Relationship Management providers to WFO/WEM-enable contact centers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2020 via BusinessWire

LiveVox, Inc., acquired SpeechIQ

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of SpeechIQ, an advanced speech analytics and quality management platform. The platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target parent: IQventures
target: SpeechIQ
Founded in 2015, SpeechIQ is an advanced speech analytics and quality management platform. Headquartered in Columbus, Ohio, the platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2019 via PR Web

Serenova, acquired ProScheduler WFM

synopsis: Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced it acquired the technology and hired the team behind the ProScheduler platform from Loxysoft. ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience
buyer: Serenova
Serenova has transformed the customer experience by creating a true cloud contact center solution that could deliver immediate, consistent, and exceptional service. It provides the ability to unify everything from customer engagement to quality management to analytics. "
target parent: Loxysoft AB
target: ProScheduler WFM
ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience, by optimizing schedules based on incoming traffic, and for project planning of outbound activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2017 via Company Press Release

Serenova, acquired TelStrat International, Ltd.

synopsis: Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced that it has completed the acquisition of TelStrat, a leading provider of call recording, quality, analytics, and workforce management (WFM) solutions.
buyer: Serenova
Serenova is the most globally scalable contact center-as-a-service (CCaaS) provider. They simplify every aspect of the customer experience, from front office to back, to make life easier for their customers and their employees. "
target: TelStrat International, Ltd.
TelStrat develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology that makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/3/2020 via BusinessWire

Medallia, will acquire Stella Connect

synopsis: Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Stella Connect
Stella Connect is a real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/15/2020 via BusinessWire

Medallia, acquired Sense360

synopsis: Medallia, Inc, the global leader in experience management, has acquired Sense360. Sense360 provides always-on, consumer and competitive intelligence from buyer and non-buyer segments and answers pressing questions such as what is driving traffic, what are the growth opportunities in a specific market and which competitors are gaining share and why.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Sense360
Sense360 provides always-on, consumer and competitive intelligence from buyer and non-buyer segments and answers pressing questions such as what is driving traffic, what are the growth opportunities in a specific market and which competitors are gaining share and why.
price ($mm)
$44
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/3/2020 via BusinessWire

Medallia, will acquire Stella Connect

synopsis: Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Stella Connect
Stella Connect is a real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/6/2020 via BusinessWire

Medallia, acquired Voci Technologies

synopsis: Medallia, Inc., the global leader in experience management, has acquired Voci Technologies, a company that combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech transcription platform.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Voci Technologies
Pittsburgh-based Voci Technologies combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech transcription platform.
price ($mm)
$59
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/20/2020 via BusinessWire

Medallia, acquired LivingLens

synopsis: Medallia, Inc., the global leader in experience management, has acquired Liverpool-based LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life. The acquisition gives Medallia's customers the ability to leverage video feedback alongside social, voice, app, and web feedback.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: LivingLens
Liverpool-based LivingLens is a video feedback platform that automatically extracts insights and identifies key themes that navigate to meaningful content quickly, facilitating powerful stories to inspire action and drive change within organizations.
price ($mm)
$29
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2019 via BusinessWire

Medallia, acquired Crowdicity

synopsis: Medallia, Inc., the global leader in experience management, has acquired London-based Crowdicity, an idea and innovation management platform that drives continuous innovation at scale. Crowdicity crowdsources the best employee and customer ideas, helping companies develop and evaluate potential improvements to the customer and employee experience.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Crowdicity
Crowdicity is a leader in innovation and software, empowering customers to harness the knowledge, experience, and creativity of their people to discover new ideas, new perspectives, insights, and opportunities. Crowdicity is a leading provider of idea management software headquartered in London.
price ($mm)
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closed 9/24/2019 via BusinessWire

Medallia, acquired Zingle

synopsis: Medallia, Inc., a global leader in experience management, has acquired Zingle, a real-time customer engagement solution for hospitality, travel, and retail verticals. Zingle’s patented technology is used by many of the world’s leading hospitality and travel companies to deliver high touch service in real-time at a massive scale.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Zingle
Zingle is a software solution which enables businesses to communicate with customers through text messaging. Their real-time enterprise platform works on any device, providing the tools to deliver an instant, actionable, and seamless customer experience.
price ($mm)
$42
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/3/2019 via PR Newswire

Medallia, will acquire CoolaData Ltd.

synopsis: Medallia, Inc., the global leader in customer experience management, announced it has signed a definitive agreement to acquire Tel Aviv-headquartered Cooladata, a next generation cloud-based behavioral analytics platform. 
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: CoolaData Ltd.
Tel Aviv-headquartered Cooladata is a next generation cloud-based behavioral analytics platform. Leveraging its proprietary big data platform and artificial intelligence engine, Cooladata can process huge datasets beyond customer surveys to derive and predict customer sentiment.
price ($mm)
rev ($mm)
EBITDA ($mm)
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announced 5/9/2019 via PR Newswire

Medallia, will acquire Strikedeck

synopsis: Medallia, Inc., the global leader in customer experience management, announced its plans for the acquisition of Strikedeck, an advanced platform enabling companies to drive customer success (CS), Strikedeck has enabled innovative customer-focused companies to optimize the deployment of resources to grow revenue and maximize customer value.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Strikedeck
Strikedeck is a Customer Success platform that helps businesses deliver customer experiences while maximizing the value of their customer relationships. Strikedeck has enabled innovative customer-focused companies to optimize the deployment of resources to grow revenue and maximize customer value.
price ($mm)
rev ($mm)
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closed 10/20/2016 via PR Newswire

Medallia, acquired Kampyle Ltd.

synopsis: Medallia, Inc. announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Medallia will offer a new product solution that combines Medallia's powerful data analytics platform with Kampyle's state-of-the-art web and mobile feedback capture capabilities.
buyer: Medallia (MDLA:$441.39)
Medallia is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is to improve their performance. "
target: Kampyle Ltd.
Kampyle has pioneered the field of online feedback analytics, delivering websites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences.
price ($mm)
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closed 6/22/2020 via PR Web

MHC Software, Inc., acquired Ecrion Software

synopsis: MHC Software, a leader in enterprise automation software solutions, has acquired Ecrion Software, a provider of customer communication management (CCM) and customer experience automation (CXA) software. Ecrion enables organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
buyer parent: Strattam Capital
buyer: MHC Software, Inc.
MHC Software is a leader in enterprise content automation and document management software and services. MHC's solutions accelerate customers' digital transformation journeys via in-context content and automation to expedite information-sharing while reducing costs and increasing productivity. "
target: Ecrion Software
Ecrion Software is a provider of customer communication management (CCM) and customer experience automation (CXA) software and services. Ecrion's software solutions enable organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
price ($mm)
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closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
price ($mm)
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closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$624.09)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/27/2018 via BNC Analysis

Network Contacts S.R.L., acquired Chorally

synopsis: Network Contacts has bought the majority of the capital of Chorally, an Italian software company that has created a multi-channel platform for customer engagement based on machine learning algorithms.
buyer parent: Gruppo Activa
buyer: Network Contacts S.R.L.
Network Contacts, based in Italy, is one of the main national players in the field of BPO (business process outsourcing), CRM (customer relationship management), Digital Interaction and Call & Contact Center services. "
target: Chorally
Chorally is an enterprise platform devoted to customer engagement and based on a “Data Driven” model. It allows users to automatically collect and organize customer interactions from each of their communication channels as well as filter and organize dynamic queues for custom logic.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2017 via Company Press Release

NICE Systems Ltd, acquired Satmetrix

synopsis: Satmetrix, a global provider of customer experience management software, has merged their business with NICE, a publicly traded software company and a leader in the customer experience software space. Satmetrix's flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
buyer: NICE Systems Ltd (NICE:$1,607.31)
NICE is an Israel-based leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. "
target: Satmetrix
Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Their flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/2/2016 via BNC Analysis

Cre8tek Limited, will acquire Flamingo Customer Experience Inc.

synopsis: Cre8tek Limited will acquire 100% of Flamingo Customer Experience Inc., a software as a service (SaaS) company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
buyer: Cre8tek Limited (ASX:CR8:$0.00)
Cre8tek was re positioned into the software and technology sector of the ASX, after receiving approval from shareholders, and has announced its first acquisition of Agenda, an early stage start-up Australian private company engaged in the development of an online platform (Agenda Platform). "
target: Flamingo Customer Experience Inc.
Flamingo Customer Experience Inc. is a software as a service company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2016 via BusinessWire

Uniguest, purchased ElevenGC from Eleven Wireless, Inc.

synopsis: Nashville-based Uniguest, the hospitality industry’s leading provider of secure and fully managed guest-facing technologies, completed the acquisition of the hospitality business center division of Eleven Wireless, Inc, ElevenGC. ElevenGC is a family of 5-star guest computing solutions flexible enough to be deployed in business centers and lobbies.
buyer parent: Atlantic Street Capital
buyer: Uniguest
Uniguest is the leading provider of secure fully managed technology solutions to the hospitality industry, backed by world-class service delivery and 24/7/365 support. Uniguest’s solutions include secure public-use computers, static and interactive digital signage, kiosks and purposed tablets. "
seller: Eleven Wireless, Inc.
Eleven delivers software that powers the online guest experience in hotels. ElevenGC is a family of five-star guest computing solutions flexible enough to be deployed in business centers, lobbies, and more. ElevenOS is a cloud-based guest Internet platform that manages the online guest experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/1/2016 via Company Press Release

EQT, acquired Sitecore

synopsis: EQT has entered into an agreement to acquire a majority stake in Sitecore A/S from its founders, Technology Crossover Ventures and other minority shareholders. Founded in 2001, Sitecore has emerged to become one of the global leaders of customer experience management software.
buyer: EQT (EQT:$670.81)
EQT is a leading global private equity group with approximately EUR 29 billion in raised capital. EQT has portfolio companies in Europe, Asia and the US. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership. "
target: Sitecore
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, and automates communications, at scale.
price ($mm)
$1,139
rev ($mm)
$223
EBITDA ($mm)
EV / rev
5.1x
EV / EBITDA
closed 2/24/2016 via Company Press Release

MARU Group, acquired eDigitalResearch

synopsis: MARU Group, a technology enabled professional services firm delivering information and insight services, acquired Voice of the Customer leaders eDigitalResearch (edr). Established in the UK to help businesses measure and improve their customer experience, edr combines a unique combination of SaaS technology, focused insight and thought leadership.
buyer parent: Primary Capital Partners LLP
buyer: MARU Group
MARU Group is a customer intelligence professional services firm delivering information and insight services. Operating in multiple countries, MARU Group provides research, insight and advisory services to large enterprises across a broad spectrum of industries and markets. "
target: eDigitalResearch
eDigitalResearch empowers business decisions through customer insight. By combining their proprietary SaaS technology with focused insight and thought leadership, they’re able to provide a truly unique solution – from real-time closed-loop customer feedback to Panels and Communities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/20/2015 via Market Wire

Oracle Marketing Cloud, will acquire Maxymiser

synopsis: Oracle Marketing Cloud announced that it has signed an agreement to acquire Maxymiser. The company is a leading provider of cloud-based software that enables marketers to test, target and personalize what a customer sees on a Web page or mobile app, substantially increasing engagement and revenue.
buyer parent: Oracle Corporation
buyer: Oracle Marketing Cloud
Oracle Marketing Cloud uses award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. "
target: Maxymiser
Maxymiser empowers brands to transform every digital interaction into seamless, relevant and engaging customer experiences with its cloud-based testing, personalization and cross-channel optimization solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/17/2014 via Market Wire

PeriscopeIQ, acquired Opinionmeter International

synopsis: PeriscopeIQ, Inc., an industry leading Customer and Employee Engagement Solutions company, is pleased to announce its acquisition of California-based Opinionmeter International, Ltd., a leading provider of real-time mobile and SaaS customer feedback solutions.
buyer parent: Rezon8 Capital & Advisory Group
buyer: PeriscopeIQ
PeriscopeIQ, Inc. is a Customer and Employee Engagement Solutions company serving multi-unit enterprises in the US and around the world. The company provides fully-managed turnkey solutions that deliver trusted insights and significantly improved business outcomes using scientific methodology. "
target: Opinionmeter International
Opinionmeter International is a leading provider of DIY customer feedback software tools, with an emphasis on mobile research including offline survey apps. Opinionmeter enables its clients to capture spontaneous, 'voice of the customer' feedback at the Point-of-Experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2013 via GlobeNewswire

Genesys Telecommunications Laboratories, will acquire SoundBite Communications, Inc.

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced it signed a definitive agreement to acquire SoundBite Communications for $5.00 per share. SoundBite delivers cloud-based proactive collections, payments, and mobile marketing applications, as well as proactive customer service solutions to enterprises.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
target: SoundBite Communications, Inc. (SDBT:$48.07)
SoundBite Communications is a customer experience management company with deep expertise in delivering cloud-based mobile marketing, proactive customer care, and collections/payments solutions.
price ($mm)[EV]
$84 [$68]
rev ($mm)
$48
EBITDA ($mm)
EV / rev
1.6x
EV / EBITDA
closed 10/30/2019 via PR Newswire

Whatfix, acquired Airim

synopsis: Whatfix, the leading digital adoption platform, has acquired Airim, an Indian company that provides an AI-powered Personalization Engine for users and customers. Airim helps businesses to reduce customer drop-offs and increase conversions. Their engine autonomously shows personalized content to visitors, delivering a stellar customer experience.
buyer: Whatfix
Whatfix is a leading digital adoption platform that helps companies provide intuitive onboarding, and effective training and support. Whatfix’s contextual and personalized in-app content drives-up user productivity and engagement. "
target: Airim
Airim an Indian company that provides an AI-powered Personalization Engine for users and customers. Airim helps businesses to reduce customer drop-offs and increase conversions. Their engine autonomously shows personalized content to visitors, delivering a stellar customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/19/2019 via GlobeNewswire

Bridgeline Digital, Inc., will acquire Stantive Technologies Group

synopsis: Bridgeline Digital, Inc., a provider of cloud-based Web Content Management, eCommerce and Marketing Automation software, announced its intention to acquire certain assets of Stantive Technologies Group, a provider of OrchestraCMS, the only digital experience platform 100% natively integrated with Salesforce.
buyer: Bridgeline Digital, Inc. (BLIN:$11.97)
Bridgeline Digital helps customers maximize the performance of their full digital experience from websites and intranets to eCommerce experiences. Bridgeline's Unbound platform is a Digital Experience Platform that deeply integrates Web Content Management, eCommerce, eMarketing, and Web Analytics. "
target: Stantive Technologies Group
Stantive Technologies Group is a Salesforce Platinum Innovation Partner and is revolutionizing the content management industry. OrchestraCMS helps Salesforce customers create compelling digital experiences for their customers, partners, and employees.
price ($mm)
$0.97
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/15/2020 via Company Press Release

Glassbox, acquired SessionCam

synopsis: Glassbox, the leading Digital Experience analytics provider for web and mobile applications, has acquired SessionCam, a digital customer experience provider. SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
buyer: Glassbox
Glassbox helps enterprises prepare for the digital unknown via the first analytics platform to automatically record, index and analyse 100% of digital interactions. No other provider delivers out breadth of protection. "
target: SessionCam
SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/17/2020 via BNC Analysis

Astute Solutions, acquired iPerceptions

synopsis: Astute, Inc., a leader in customer engagement software, announced its acquisition of iperceptions, a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience.
buyer: Astute Solutions
Astute's customer and employee engagement software powers smarter CX and delivers invaluable first-party customer data for the world's most innovative brands. The Astute platform makes it easy for companies to engage and delight individual customers across all channels. "
target parent: XPND
target: iPerceptions
iperceptions is a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience. They are a global leader in Customer Experience Management (CEM) solutions, guiding the world's most respected brands to become customer-centric organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2019 via BusinessWire

UserTesting, acquired Truthlab

synopsis: UserTesting has acquired Truthlab, a provider of machine learning based video analysis. Truthlab builds Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Truthlab
Truthlab is a provider of machine learning based video analysis. They build Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/10/2019 via BusinessWire

Kibo Software, Inc, will acquire Monetate

synopsis: Kibo, a leader in cloud commerce, will acquire Monetate, a leading testing and optimization provider. The acquisition will expand Kibo’s personalization capabilities and will not only complement its best-in-class Certona solution but will also extend the reach of Kibo’s end-to-end cloud commerce platform.
buyer parent: Vista Equity Partners
buyer: Kibo Software, Inc
Kibo’s cloud commerce platform powers unified commerce and omnichannel fulfillment strategies, built on an API-first, microservices architecture. The Kibo platform scales as clients grow their business while maintaining a low cost of ownership and faster time to market than other commerce solutions."
target: Monetate
Monetate is a global leader in Personalization software for consumer-facing brands. Powered by AI, the Monetate Personalization Engine enables brands to connect all of their data sources to make the most intelligent decisions possible regarding their interactions with each customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/26/2019 via BNC Analysis

Cisco Systems, Inc., will acquire CloudCherry

synopsis: Cisco, the worldwide technology leader, will acquire CloudCherry, a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
buyer: Cisco Systems, Inc. (CSCO:$49,301.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: CloudCherry
CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2020
rev ($mm)
$441.39
EBITDA ($mm)
($121.30)
EBIT ($mm)
($137.71)
Net Income ($mm)
Employees
1579
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2019
rev ($mm)
$19.14
EBITDA ($mm)
$3.75
EBIT ($mm)
$1.34
Net Income ($mm)
$1.10
Employees
0
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2019
rev ($mm)
$328.01
EBITDA ($mm)
$17.64
EBIT ($mm)
$3.27
Net Income ($mm)
Employees
983
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2020
rev ($mm)
$19,380.00
EBITDA ($mm)
$2,093.00
EBIT ($mm)
$107.00
Net Income ($mm)
$2,367.00
Employees
49000
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2016
rev ($mm)
$20.55
EBITDA ($mm)
$2.61
EBIT ($mm)
$2.38
Net Income ($mm)
$2.04
Employees
167
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: JASDAQ:385
 
 
 
 
 
 
 
 
Synergy Marketing, Inc.
Synergy Marketing, Inc.
Synergy Marketing, Inc. is a marketing technology company in Japan. It offers customer relationship management (CRM) implementation through cloud and agent services, such as building and maintaining IT infrastructure, and planning CRM implementation.
year
2014
rev ($mm)
$38.65
EBITDA ($mm)
$5.52
EBIT ($mm)
$3.36
Net Income ($mm)
$4.31
Employees
208
  • drill down
  • watch
Ticker: GB:RGO
 
 
 
 
 
 
 
 
2ergo Group plc
2ergo Group plc
2ergo Group plc provides mobile coupons and vouchers, loyalty, proximity, and payment solutions for various organizations to develop and execute their mobile strategy in the United Kingdom and the United States. It offers podifi and TikTap.
year
2013
rev ($mm)
$5.81
EBITDA ($mm)
($6.32)
EBIT ($mm)
($8.37)
Net Income ($mm)
Employees
67
  • drill down
  • watch
Ticker: HUBS
 
 
 
 
 
 
 
 
HubSpot, Inc.
HubSpot, Inc.
HubSpot is the world's leading inbound marketing and sales platform. Over 13,500 customers in more than 90 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.
year
2019
rev ($mm)
$632.70
EBITDA ($mm)
($32.00)
EBIT ($mm)
($46.67)
Net Income ($mm)
Employees
3204
  • drill down
  • watch
Ticker: CNVO
 
 
 
 
 
 
 
 
Convio, Inc.
Convio, Inc.
Convio, Inc. is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to maximize the value of every relationship. Convio serves more than 1,400 nonprofit organizations from its headquarters in Austin, TX and other offices around the US.
year
2011
rev ($mm)
$80.35
EBITDA ($mm)
($3.93)
EBIT ($mm)
($7.98)
Net Income ($mm)
Employees
201
  • drill down
  • watch
Ticker: IDIB
 
 
 
 
 
 
 
 
IDI Global, Inc.
Provides software application services for Web-based Internet applications. Provides infrastructure technologies and services aimed at the small business, home office market and large companies. Its software application tools allow users to easily build e-commerce enabled websites. Internet Develop
year
2007
rev ($mm)
EBITDA ($mm)
($1.36)
EBIT ($mm)
($1.39)
Net Income ($mm)
Employees
121
  • drill down
  • watch
Ticker: MTSL
 
 
 
 
 
 
 
 
Mer Telemanagement Solutions Ltd.
Mer Telemanagement Solutions Ltd.
Mer Telemanagement Solutions is a global provider of operations support systems (OSS) for comprehensive telecommunication management and customer care & billing solutions. MTS' OSS is a full-featured customized solution for telecommunications management and customer care & billing.
year
2014
rev ($mm)
$8.45
EBITDA ($mm)
($0.26)
EBIT ($mm)
($0.52)
Net Income ($mm)
Employees
59
  • drill down
  • watch