Like Blue Panda Communications

closed 9/3/2020 via Company Press Release

Altigen Communications, Inc., acquired Blue Panda Communications

synopsis: Altigen has acquired certain assets of Blue Panda Communications, including its CoreInteract platform, a cloud-based digital customer engagement solution for Microsoft Teams. The acquisition is an integral component of Altigen’s strategy to deliver the industry’s most complete suite of integrated solutions and services for Microsoft Teams.
buyer: Altigen Communications, Inc. (OTCPK:ATGN:$11.09)
Altigen is a Microsoft Cloud Solutions provider that delivers Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX and Cloud Contact Center applications with seamless integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises."
target: Blue Panda Communications
Blue Panda Communications provides simplicity and intelligence through smarter digital engagement within contact centers. Its cloud-based CoreInteract software increases data collection and user experience, which ultimately leads to stronger customer satisfaction and employee retention.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via PR Newswire

BMC Software, Inc., acquired ComAround Inc.

synopsis: BMC, a global leader of IT solutions for the Autonomous Digital Enterprise, has acquired ComAround, a global software company that helps transform the customer experience with self-service and AI and NLP (Natural Language Processing)-based advanced knowledge management technology.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: BMC Software, Inc. (BMC:$2,172.00)
BMC is a provider of IT solutions for the Autonomous Digital Enterprise. From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise. "
target: ComAround Inc.
ComAround is a global software company that specializes in knowledge management and self service. ComAround helps customer service and support organizations create an excellent customer experience by building and sharing knowledge across channels using the ComAround Knowledge Management software.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/4/2019 via BusinessWire

Vector Capital, acquired Aspect Software

synopsis: Aspect Software, a leading provider of fully integrated customer engagement, workforce optimization, and self-service omni-channel solutions, has been acquired by Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses.
buyer: Vector Capital
Vector Capital is a leading global private equity firm specializing in transformational investments in established technology businesses. With $2 billion of capital under management, Vector identifies and pursues these investments in both the private and public markets. "
target: Aspect Software
Aspect helps enterprises break down the walls between people, processes, systems and data sources. Their cloud customer engagement platforms provides contact center interaction management, workforce optimization and self-service/IVR capabilities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/20/2018 via BusinessWire

Vonage Holdings Corporation, will acquire NewVoiceMedia

synopsis: Vonage Holdings Corp. has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service provider. NewVoiceMedia's technology enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
buyer: Vonage Holdings Corporation (VG:$1,112.46)
Vonage embraced technology to transform how companies communicate to create better business outcomes. Their unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. "
target: NewVoiceMedia
NewVoiceMedia is a leading global provider of cloud contact center technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
price ($mm)
$350
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/29/2017 via Company Press Release

Sabio, acquired Rapport Telebusiness Consulting LLP

synopsis: Sabio has announced that it has acquired Rapport, a specialist UK provider of SaaS customer experience analysis solutions for contact centres. Using Rapport’s services, organisations can benefit from rapid insight into potential performance and process bottlenecks that are leading to a poor customer experience and lower conversion rates.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Rapport Telebusiness Consulting LLP
Rapport is a specialist UK provider of SaaS customer experience analysis solutions for contact centres. Using Rapport’s services, organisations can benefit from rapid insight into potential performance and process bottlenecks that are leading to a poor customer experience and lower conversion rates.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/24/2016 via BNC Analysis

VoxAge, acquired Me Atende

synopsis: VoxAge, a multichannel client relationship solutions company, has purchased Me Atende, the first contact center via mobile app of Brazil. Me Atende is a mobile application that revolutionizes the way people interact with the Call Center of the leading companies in Brazil.
buyer: VoxAge
VoxAge, based in Brazil, is a pioneer in the development of specialized solutions in automation networking services (inbound and outbound) with customers by phone and reference in voice recognition technology. "
target: Me Atende
Me Atende, based in Brazil, is a mobile application that revolutionizes the way people interact with the Call Center of the leading companies in Brazil. Instead of wasting time and money by connecting to companies seeking to solve your problem, enter the app and request a link.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/26/2018 via BusinessWire

NICE Systems Ltd, acquired Mattersight

synopsis: NICE, the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data, announced that it has acquired Mattersight, a leading provider of cloud-based analytics for customer service organizations.
buyer: NICE Systems Ltd (NICE:$1,607.31)
NICE is a provider of cloud and on-premises enterprise software solutions that help organizations make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
target: Mattersight (MATR:$46.51)
With tools to learn, analyze, and predict customer behavior based on customer conversations, Mattersight helps brands create chemistry with their customers through shorter, more satisfying conversations that increase loyalty.
price ($mm)[EV]
$102 [$114]
rev ($mm)
$47
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
closed 10/1/2019 via BusinessWire

Upland Software, acquired InGenius

synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius' CTI platform expertly integrates existing telephone systems into leading CRMs.
buyer: Upland Software (UPLD:$201.75)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: InGenius
InGenius is a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius' CTI platform expertly integrates existing telephone systems into leading CRMs. Their solution ensures agent productivity, high customer satisfaction and real ROI results.
price ($mm)
$20
rev ($mm)
$7
EBITDA ($mm)
$3
EV / rev
3.3x
EV / EBITDA
7.4x
closed 7/2/2012 via PR Newswire

Spoken Communications, acquired HyperQuality, Inc.

synopsis: Spoken Communications announced its acquisition of HyperQuality, provider of third-party quality assurance and business intelligence for contact centers. HyperQuality's technology-based solution combines software and services that provide businesses with insight on the quality, productivity and effectiveness of customer interactions.
buyer: Spoken Communications
Spoken Communications is a provider of a leading enterprise cloud platform for contact centers. The Spoken cloud platform supports cost productivity, enables big data streams and extends a flexible integration model to replace, extend or integrate with any legacy infrastructure and software. "
target: HyperQuality, Inc.
HyperQuality is an independent quality assurance firm that delivers ROI through: improved customer contacts which help retain and acquire customers; excellence in customer experience through unbiased monitoring and analysis of customer interactions; and improved employee satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/14/2020 via PR Newswire

Kustomer, will acquire Reply.ai

synopsis: Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced it has signed an agreement to acquire Reply.ai, a customer service automation company founded in 2016 that helps companies scale intelligent customer service without compromising experience.
buyer: Kustomer
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources. "
target: Reply.ai
Reply.ai helps brands scale customer service by providing AI-powered solutions that instantly resolve common customer questions on chat and ticketing channels. The two core products, Deflect for Ticketing and Deflect for Chat, reduce consumer frustration and deliver 24/7 personalized service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/20/2020 via BusinessWire

Five9, Inc., will acquire Virtual Observer

synopsis: Five9, Inc., the leading provider of the intelligent cloud contact center, will acquire Virtual Observer, an innovative provider of cloud-based Workforce Optimization (WFO), also known as Workforce Engagement Management (WEM), solutions. With this acquisition, Five9 expands its portfolio to include a cloud-based and integrated WFO offering.
buyer: Five9, Inc. (FIVN:$328.01)
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results. "
target: Virtual Observer
Virtual Observer is a Workforce Optimization (WFO)/Workforce Engagement Management (WEM) solution for contact centers. The company works closely with cloud contact centers and Customer Relationship Management providers to WFO/WEM-enable contact centers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2020 via BusinessWire

LiveVox, Inc., acquired SpeechIQ

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of SpeechIQ, an advanced speech analytics and quality management platform. The platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target parent: IQventures
target: SpeechIQ
Founded in 2015, SpeechIQ is an advanced speech analytics and quality management platform. Headquartered in Columbus, Ohio, the platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2015 via Market Wire

Zuora Inc., acquired Frontleaf

synopsis: Zuora has acquired usage analytics provider Frontleaf. Frontleaf's technology will enable Zuora to provide subscription-based businesses with the comprehensive analytics to understand their user base in a deeper way.
buyer: Zuora Inc.
Zuora is the world's largest provider of Relationship Business Management services. Zuora works on three levels of a business: commerce, billing, and finance. Additionally, an analytical layer gives businesses real-time data and reporting, so the subscription model is running as well as it can. "
target: Frontleaf
Frontleaf provides customer analytics software that helps subscription-based businesses drive customer adoption, retention, and growth.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/10/2020 via BusinessWire

Serenova merged with LifeSize, Inc.,

synopsis: Lifesize, a global innovator of video collaboration and meeting productivity solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, have merged creating a contact center communications and workplace collaboration company serving more than 10,000 customers worldwide.
buyer: LifeSize, Inc.
Lifesize is a global innovator of video collaboration and meeting productivity solutions. Combining best-in-class, cloud-based video conferencing solutions with integrated meeting room systems, Lifesize makes it possible to connect face to face with anyone, anywhere and from any device. "
target: Serenova
Serenova is a leading provider of cloud-based, multichannel contact center software. The company’s SaaS software suite enables the management and optimization of inbound and outbound customer communication strategies across voice, email, chat, social, and mobile channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2019 via PR Web

Serenova, acquired ProScheduler WFM

synopsis: Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced it acquired the technology and hired the team behind the ProScheduler platform from Loxysoft. ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience
buyer: Serenova
Serenova has transformed the customer experience by creating a true cloud contact center solution that could deliver immediate, consistent, and exceptional service. It provides the ability to unify everything from customer engagement to quality management to analytics. "
target parent: Loxysoft AB
target: ProScheduler WFM
ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience, by optimizing schedules based on incoming traffic, and for project planning of outbound activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2017 via Company Press Release

Serenova, acquired TelStrat International, Ltd.

synopsis: Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced that it has completed the acquisition of TelStrat, a leading provider of call recording, quality, analytics, and workforce management (WFM) solutions.
buyer: Serenova
Serenova is the most globally scalable contact center-as-a-service (CCaaS) provider. They simplify every aspect of the customer experience, from front office to back, to make life easier for their customers and their employees. "
target: TelStrat International, Ltd.
TelStrat develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology that makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2015 via BNC Analysis

Sykes Enterprises Inc., acquired Qelp

synopsis: Sykes Enterprises Inc., a global leader in providing customer contact management solutions and services in the business process outsourcing arena, has bought Qelp, a company that builds software that shows mobile operators’ call-center staff and customers how to configure and use each model of smartphone on their network.
buyer: Sykes Enterprises Inc. (SYKE:$1,637.71)
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world. "
target: Qelp
Qelp builds software that shows mobile operators’ call-center staff and customers how to configure and use each model of smartphone on their network. QelpCare provides picture-based customer care tools for easy integration in a mobile operator's website, call center, retail stores and on-device.
price ($mm)
$9.76
rev ($mm)
$5
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 11/14/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Echopass Corporation

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced that it has completed the acquisition of Echopass Corporation (www.echopass.com). With the acquisition Genesys extends its market leadership position in cloud-based contact center solutions.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
target: Echopass Corporation
Echopass is the leading provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/17/2013 via GlobeNewswire

Mitel Networks Corporation, acquired prairieFyre Software Inc.

synopsis: Mitel, a leading provider of cloud and premises-based unified communications software solutions, completed the acquisition of one of its key suppliers, prairieFyre Software Inc., a privately held global provider of contact center, business analytics, and workforce optimization software and services.
buyer: Mitel Networks Corporation (MITL:$1,059.10)
Mitel is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. "
target: prairieFyre Software Inc.
prairieFyre Software Inc. develops .NET-based telecommunications products. It offers contact center solutions, such as Mitel IP-based and Microsoft Office communications server platforms.
price ($mm)[EV]
$24 [$20]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/27/2007 via BusinessWire

Avtex, Inc., acquired Perimeter Technology

synopsis: Avtex, Inc. has acquired Perimeter Technology of Georgia. Avtex is the largest reseller of the Interactive Intelligence suite of products. Interactive Intelligence, Inc., of Indianapolis, is a global company specializing in software for Contact Center, IP Telephony and Messaging applications.
buyer: Avtex, Inc.
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers. "
target: Perimeter Technology
Perimeter Technology is a premier provider of Call Center solutions and services for Interactive Intelligence’s Interaction Center Platform, an all-in-one multi-channel software platform for contact centers, the enterprise and the remote and mobile workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/3/2020 via Company Press Release

Altigen Communications, Inc., acquired Blue Panda Communications

synopsis: Altigen has acquired certain assets of Blue Panda Communications, including its CoreInteract platform, a cloud-based digital customer engagement solution for Microsoft Teams. The acquisition is an integral component of Altigen’s strategy to deliver the industry’s most complete suite of integrated solutions and services for Microsoft Teams.
buyer: Altigen Communications, Inc. (OTCPK:ATGN:$11.09)
Altigen is a Microsoft Cloud Solutions provider that delivers Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX and Cloud Contact Center applications with seamless integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises."
target: Blue Panda Communications
Blue Panda Communications provides simplicity and intelligence through smarter digital engagement within contact centers. Its cloud-based CoreInteract software increases data collection and user experience, which ultimately leads to stronger customer satisfaction and employee retention.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/3/2020 via Company Press Release

Altigen Communications, Inc., acquired Blue Panda Communications

synopsis: Altigen has acquired certain assets of Blue Panda Communications, including its CoreInteract platform, a cloud-based digital customer engagement solution for Microsoft Teams. The acquisition is an integral component of Altigen’s strategy to deliver the industry’s most complete suite of integrated solutions and services for Microsoft Teams.
buyer: Altigen Communications, Inc. (OTCPK:ATGN:$11.09)
Altigen is a Microsoft Cloud Solutions provider that delivers Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX and Cloud Contact Center applications with seamless integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises."
target: Blue Panda Communications
Blue Panda Communications provides simplicity and intelligence through smarter digital engagement within contact centers. Its cloud-based CoreInteract software increases data collection and user experience, which ultimately leads to stronger customer satisfaction and employee retention.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/7/2019 via BNC Analysis

Altigen Communications, Inc., acquired WorkSpace Communications, LLC

synopsis: Altigen Communications, Inc. has acquired WorkSpace Communications, a cloud provider of Microsoft Unified Communications and Modern Workplace solutions. WorkSpace delivers a suite of hosted Microsoft Modern Workplace technologies that include Unified Communications and Collaboration, Office 365, and integrated cloud-based Contact Center solutions.
buyer: Altigen Communications, Inc. (OTCPK:ATGN:$11.09)
Altigen is a Microsoft Cloud Solutions provider of Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX, and Innovative Cloud Contact Center applications with integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises. "
target: WorkSpace Communications, LLC
WorkSpace Communications is a cloud-based unified communications and virtual office infrastructure company, built upon the Microsoft Skype for Business infrastructure. We combine disparate voice, video, messaging, meetings, collaboration and call center software into a single, integrated platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2020 via BNC Analysis

ProAct IT Group AB, acquired Cetus Solutions

synopsis: Proact, Europe’s leading independent data centre and cloud services provider, has acquired Cetus Solutions Ltd, a hybrid cloud and workspace specialist in the UK. Cetus Solutions helps businesses to design IT infrastructure solutions that enhance productivity. They provide solutions for digital workspaces, hybrid cloud, disaster recovery and more.
buyer: ProAct IT Group AB (OM:PACT:$418.95)
Proact is Europe’s leading independent datacentre and cloud services provider. Proact supplies business benefits by helping companies and authorities to reduce risk and costs, and above all to supply them with flexible, accessible and secure IT services. "
target: Cetus Solutions
Cetus Solutions are hybrid cloud and workspace specialists in the UK. Cetus Solutions helps businesses to design and implement IT infrastructure solutions that enhance productivity. They provide solutions for digital workspaces, hybrid cloud, disaster recovery, security, and more.
price ($mm)
$9.78
rev ($mm)
$17
EBITDA ($mm)
$1
EV / rev
0.6x
EV / EBITDA
8.0x
announced 10/23/2020 via BNC Analysis

Tech Mahindra Limited, will acquire Tenzing Limited

synopsis: IT company Tech Mahindra said it will acquire complete stake in New Zealand-based Tenzing Group. New Zealand-based Tenzing Group are Management and Technology Consultants who know each problem is unique and the answer is not one size fits all.
buyer parent: Mahindra Group
buyer: Tech Mahindra Limited (NSEI:TECHM:$5,108.21)
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. Their convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value. "
target: Tenzing Limited
New Zealand-based Tenzing Group are Management and Technology Consultants who know each problem is unique and the answer is not one size fits all. They have a breadth of capabilities and range of methods that they scale and tailor to individual needs.
price ($mm)
$30
rev ($mm)
$27
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
announced 10/23/2020 via BNC Analysis

Tech Mahindra Limited, will acquire Momenton

synopsis: IT company Tech Mahindra will acquire complete stake in Australian IT firm Momenton. Momenton is leading some of Australia’s largest transformations. They work with organisations seeking to challenge the norm, move beyond traditional working models, value engineering as a craft and build innovation into the fabric of their culture.
buyer parent: Mahindra Group
buyer: Tech Mahindra Limited (NSEI:TECHM:$5,108.21)
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. Their convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value. "
target: Momenton
Momenton is leading some of Australia’s largest transformations. They work with organisations seeking to challenge the norm, move beyond traditional working models, value engineering as a craft and build innovation into the fabric of their culture.
price ($mm)
$10
rev ($mm)
$8
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 10/22/2020 via PR Newswire

Levine Leichtman Capital Partners Inc., acquired NMi Certin, B.V.

synopsis: Levine Leichtman Capital Partners ("LLCP"), a global private equity firm, has acquired NMi Certin B.V. from First Dutch Innovations. NMi is the leading independent specialist for legal metrology testing and inspection services in Europe. NMi specializes in type approval & certification, verification & calibration and consultancy services.
buyer: Levine Leichtman Capital Partners Inc.
Levine Leichtman Capital Partners is a middle-market private equity firm that invests across various targeted sectors. LLCP utilizes a differentiated Structured Private Equity investment strategy, combining debt and equity capital investments in portfolio companies. "
target parent: First Dutch Innovations
target: NMi Certin, B.V.
NMi is the leading independent specialist for legal metrology testing and inspection services in Europe. NMi specializes in type approval & certification, verification & calibration and consultancy services covering a broad range of advice on complex regulations and accreditations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/22/2020 via GlobeNewswire

Atos SE, will acquire Edifixio

synopsis: Atos, a global leader in digital transformation, is to acquire Edifixio, a French cloud and Salesforce consulting and integration company that combines a tailored transformation approach with over 20 years of expertise in designing, developing and integrating solutions within the Cloud environment based on open source and third-party technologies.
buyer: Atos SE (ENXTPA:ATO:$13,570.33)
Atos is a global leader in digital transformation with 110,000 employees in 73 countries. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. "
target: Edifixio
Edifixio is a French cloud and Salesforce consulting and integration company that combines a tailored transformation approach with over 20 years of expertise in designing, developing and integrating solutions within the Cloud environment based on open source and third-party technologies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/22/2020 via GlobeNewswire

Atos SE, will acquire SEC Consult

synopsis: Atos, a global leader in digital transformation, has reached an agreement to acquire SEC Consult Group, a leading international Cybersecurity consulting provider. The company specializes in information security management, security audits, penetration testing, ISO 27001 certification support, cyber defense and secure software certification.
buyer: Atos SE (ENXTPA:ATO:$13,570.33)
Atos is a global leader in digital transformation with 110,000 employees in 73 countries. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. "
target: SEC Consult
SEC Consult is one of the leading consultancies in the field of cyber and application security. The company specializes in information security management, security audits, penetration testing, ISO 27001 certification support, cyber defense and secure software certification.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/22/2020 via GlobeNewswire

Atos SE, will acquire Eagle Creek Software Services

synopsis: Atos, a global leader in digital transformation, announced that it has reached an agreement to acquire Eagle Creek Software Services, a U.S. based technology and management consulting company specialized in Salesforce enterprise implementations for its customers across North America.
buyer: Atos SE (ENXTPA:ATO:$13,570.33)
Atos is a global leader in digital transformation with 110,000 employees in 73 countries. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. "
target: Eagle Creek Software Services
Eagle Creek Software Services is a U.S. based technology and management consulting company specialized in Salesforce enterprise implementations for its customers across North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/21/2020 via PR Web

Focus Technology Solutions, acquired IntegritD Partners, LLC

synopsis: Focus Technology, a leading provider of next-generation IT infrastructure, managed IT services, cyber security, and cloud solutions, has acquired IntegritD, a Boston based data engineering firm. The acquisition advances Focus Technology’s growth strategy while positioning them to meet a critical customer need for advanced data management solutions.
buyer: Focus Technology Solutions
Focus Technology is a leading information technology firm that offers organizations new ways to consume technology. By designing and implementing innovative IT solutions through personalized service, Focus Technology delivers positive results that support the customers’ strategic vision. "
target: IntegritD Partners, LLC
IntegritD is a data engineering and management firm that helps customers solve business problems with data. The company leverages accelerators and automation to drive efficiency and cost savings while supporting security, scalability, elasticity, and compliance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/21/2020 via Company Press Release

Continental Mapping, acquired TSG Solutions Inc.

synopsis: Continental Mapping, a geospatial technology and automation company, has acquired TSG Solutions, Inc., a provider of geospatial services and proprietary solutions. TSG offers a web-based geospatial system that provides facility situational awareness for crisis management. They also provide physical security and technology consulting services.
buyer: Continental Mapping
Continental Mapping is a geospatial technology and automation company providing authoritative geospatial answers for global markets. Continental Mapping provides high-quality and comprehensive photogrammetric mapping, surveying, and spatial data development services to private and public clients. "
target: TSG Solutions Inc.
TSG Solutions is a global provider of situational awareness, geospatial services, and proprietary solutions. TSG offers a web-based geospatial system that provides facility situational awareness for crisis management. They also provide physical security and technology consulting services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2020 via Company Press Release

Nextedia, acquired Anetys SAS

synopsis: Paris-based Nextedia has acquired Anetys to position itself toward cybersecurity and the digital workplace. Headquartered in France, Anetys specializes in modernizing the workspace and securing information systems. Together, the two companies intend to take advantage of strong commercial synergies, thanks to broad cross-selling opportunities.
buyer: Nextedia (ALNXT:$28.07)
Paris-based Nextedia specializes in consulting and high added value services, dedicated to the digital transformation and digital marketing professions. The company provides its clients with business, technological, and independent expertise, coupled with knowledge in market-leading solutions. "
target: Anetys SAS
Anxiety is an IT consulting and digital service company based in Suresnes, France. The company specializes in modernizing the workspace and securing information systems by integrating and supporting solutions that respond to new IT threats that companies face.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/16/2020 via PR Newswire

Prometheus Group, acquired Utopia Global Inc.

synopsis: Prometheus Group, a leading global provider of asset management operations and optimization software, announced the acquisition of Utopia Global, Inc., a leading data solutions company known for its end-to-end data quality, data migration and data governance solutions.
buyer parent: Genstar Capital LLC
buyer: Prometheus Group
Prometheus Group is a leading global provider of comprehensive and intuitive plant maintenance operations and optimization software, with a broad platform of solutions addressing the unique idiosyncrasies and requirements of heavy asset operators. "
target: Utopia Global Inc.
Utopia Global, Inc. was co-founded in 2003 and is widely regarded as the thought leader for enterprise data management software solutions and services that enable organizations to analyze, correct, enrich, and govern their data.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/15/2020 via BusinessWire

Huron Consulting Group Inc., will acquire ForceIQ

synopsis: Huron will acquire ForceIQ, a leading Salesforce Industries partner focused on helping clients drive digital transformation and innovation at scale powered by the cloud. Huron and ForceIQ will use their combined industry, functional, and technical expertise to help organizations create digital customer experiences that drive long-term growth.
buyer: Huron Consulting Group Inc. (HURN:$892.03)
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation, and navigate constant change. Through a combination of strategy, expertise, and creativity, Huron helps clients accelerate operational, digital, and cultural transformation. "
target parent: Plum Tree Group
target: ForceIQ
ForceIQ is a leading Salesforce Industries partner focused on helping clients drive digital transformation and innovation at scale powered by the cloud. The company helps organizations design, build, and bring to market products, services, and experiences powered by Salesforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via PR Newswire

Inspirant Group, Inc., acquired Project Violet, Inc.

synopsis: Inspirant Group, a leading consulting firm focused on transformation, has acquired Project Violet, a boutique consulting firm. The acquisition of Project Violet will expand Inspirant Group's network of best-in-class consultants and increase the company's portfolio of learning and development (L&D) offerings.
buyer: Inspirant Group, Inc.
Inspirant Group is a leading consulting firm focused on transformation. Through an end-to-end partnership, the company guides clients from inspiration to transformation by designing, developing, and delivering comprehensive initiatives to solve the organizational issues they face. "
target: Project Violet, Inc.
Project Violet provides IT management consulting for healthcare clients, accelerator programs for early careerists, and an online community of health IT professionals. Its core services are centered around project discovery, project planning, and project delivery.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via PR Newswire

Comstar Technologies, Inc., acquired Comtel VoIP, Inc.

synopsis: Comstar Technologies, an international provider of today's most advanced telecommunications, Managed IT services, physical security, and audio-visual solutions, has acquired Comtel VoIP, Inc., a Buffalo, New York-based provider of hosted telephony solutions.
buyer: Comstar Technologies, Inc.
Comstar Technologies delivers a full suite of innovative solutions from cloud-based services to modern security and advanced audio-visual solutions. Comstar combines top-tier consulting with over 30 years of integration experience to deliver results for its clients. "
target: Comtel VoIP, Inc.
Comtel VoIP, Inc. is a Buffalo, New York-based provider of hosted telephony solutions. They specialize in B2B solutions, VoIP, SD WAN, Wireless, Networking, and Internet Access.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2020 via Company Press Release

Landmark Information Group Ltd., purchased RiskHorizon from Anthesis Group

synopsis: UK-based Landmark Information has acquired the Environmental, Social, and Governance (ESG) due diligence platform, RiskHorizon, from Anthesis Group. RiskHorizon delivers valuable global insights to a broad group of asset owners and managers, from private equity and investment houses to corporates and their lawyers.
buyer parent: Daily Mail and General Trust plc
buyer: Landmark Information Group Ltd.
UK-based Landmark Information uses data and technology to help customers in the residential and commercial property industries streamline their operations and reduce risk. It combines property and environmental data into risk models and solutions that enable customers to make smarter decisions. "
seller: Anthesis Group
RiskHorizon provides Environmental, Social, and Governance management tool for asset owners and managers, corporates and their lawyers, and other advisors. It provides a comprehensive and actionable ESG due diligence screen of their global corporate acquisition(s) or investments across the world.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/7/2020 via BusinessWire

Accenture, will acquire Avenai

synopsis: Accenture, a leading global professional services company, will acquire Avenai, an Ottawa-based provider of consulting and technology services. With Avenai’s significant focus on the public sector market, the acquisition will enhance Accenture’s capacity to drive the technology transformation taking place across the public sector in Canada.
buyer: Accenture (ACN:$44,327.04)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. "
target: Avenai
Avenai is an Ottawa-based provider of consulting and technology services. Avenai supports key aspects of business change, including strategy development, process improvement, IT-enabled business transformation, and organization culture transformation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Thrive Networks, Inc, acquired Timlin Enterprises

synopsis: Thrive, a premier provider of NextGen Managed Services, has acquired Timlin Enterprises, an information technology services provider focused on the Microsoft 365 platform. Timlin helps organizations to effectively use the tools in the Office 365 platform, such as Microsoft Teams, OneDrive, SharePoint and more.
buyer parent: M/C Partners
buyer: Thrive Networks, Inc
Thrive is a provider of NextGen managed services, driving business outcomes through application enablement and optimization. The company's Thrive5 Methodology combines its Application Performance Platform and services to ensure business applications operate at peak performance, scale and are secure."
target: Timlin Enterprises
Timlin Enterprises is an IT services provider focused on the Microsoft 365 platform. Timlin helps organizations to effectively use the tools in the Office 365 platform, such as Microsoft Teams, OneDrive, SharePoint and more. They enable businesses to empower employees and optimize their operations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Accenture, acquired Zag Limited

synopsis: Accenture, a global professional services company, has acquired Zag, a company that is trusted by more than 90 organizations across Australasia to provide SAP, Cloud and Spatial solutions, support and consulting.
buyer: Accenture (ACN:$44,327.04)
Accenture is a global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology & operations. Accenture works at the intersection of business and technology to help clients improve their performance & create value for their stakeholders. "
target: Zag Limited
Zag is trusted by more than 90 organizations across Australasia to provide SAP, Cloud and Spatial solutions, support and consulting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2020 via BusinessWire

Rockwell Automation, acquired Oylo

synopsis: Rockwell Automation, Inc. has acquired Oylo, a privately-held industrial cybersecurity services provider based in Barcelona, Spain. Oylo is dedicated to providing a broad range of industrial control system (ICS) cybersecurity services and solutions, including assessments, turnkey implementations, managed services, and incident response.
buyer: Rockwell Automation (ROK:$6,490.00)
Rockwell Automation is a global leader in industrial automation and digital transformation. The company connects the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. "
target: Oylo
Oylo is an Operational Technology (OT) cybersecurity service company based in Barcelona, Spain. Oylo is focused on protecting critical processes providing a broad range of industrial control system (ICS) cybersecurity services and solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/30/2020 via PR Web

Vya, acquired Direct Options

synopsis: Vya, a leading provider of simplified marketing execution for distributed organizations, announced it has acquired Direct Options, a marketing science firm that leverages customer data to reveal insights, strategies, and solutions, allowing businesses to understand their target audience in ways they have never directly expressed.
buyer: Vya
Vya offers businesses a full range of integrated marketing resource management tools to help customers simplify and localize marketing efforts. They combine print fulfillment with the latest technology to provide a platform to help companies customize their marketing, messaging and materials. "
target: Direct Options
Direct Options is a marketing science firm that leverages customer data to reveal insights, strategies, and solutions, allowing businesses to understand their target audience in ways they have never directly expressed.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
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$328.01
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
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EBITDA ($mm)
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Ticker: ACN
 
 
 
 
 
 
 
 
Accenture
Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture works at the intersection of business and technology to help clients improve their performance.
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Ticker: HPE
 
 
 
 
 
 
 
 
Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, their technology makes IT more efficient, productive and secure.
year
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rev ($mm)
$27,390.00
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61600
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Ticker: DXC
 
 
 
 
 
 
 
 
DXC Technology Company
DXC Technology Company
DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. The company serves nearly 6,000 private and public sector clients across 70 countries.
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2020
rev ($mm)
$19,577.00
EBITDA ($mm)
$3,340.00
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Net Income ($mm)
Employees
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Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
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rev ($mm)
$19,113.52
EBITDA ($mm)
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EBIT ($mm)
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Ticker: ENXTPA:CAP
 
 
 
 
 
 
 
 
Capgemini
Capgemini
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services with more than 145,000 people in over 40 countries. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want.
year
2020
rev ($mm)
$17,211.94
EBITDA ($mm)
$2,169.79
EBIT ($mm)
$1,836.07
Net Income ($mm)
$912.18
Employees
265073
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Ticker: CTSH
 
 
 
 
 
 
 
 
Cognizant Technology Solutions
Cognizant Technology Solutions
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
year
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$16,757.00
EBITDA ($mm)
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EBIT ($mm)
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Net Income ($mm)
$1,620.00
Employees
281200
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Ticker: ENXTPA:ATO
 
 
 
 
 
 
 
 
Atos SE
Atos SE
Serving a global client base, Atos SE provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry.
year
2020
rev ($mm)
$13,570.33
EBITDA ($mm)
$1,620.73
EBIT ($mm)
$1,048.15
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Employees
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Ticker: NSEI:INFY
 
 
 
 
 
 
 
 
Infosys Limited
Infosys Limited
Infosys is a global leader in consulting, technology, and outsourcing solutions. Infosys enables clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve.
year
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rev ($mm)
$12,770.00
EBITDA ($mm)
$3,121.00
EBIT ($mm)
$2,792.00
Net Income ($mm)
$2,343.00
Employees
239233
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Ticker: NYSE:LDOS
 
 
 
 
 
 
 
 
Leidos
Leidos
Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The Company’s 33,000 employees support vital missions for their government and commercial customers.
year
2019
rev ($mm)
$10,787.00
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$1,063.00
EBIT ($mm)
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Employees
32000
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Ticker: NSEI:HCLTECH
 
 
 
 
 
 
 
 
HCL Technologies Limited
HCL Technologies Limited
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor based computer in 1978 well before its global peers.
year
2019
rev ($mm)
$8,941.45
EBITDA ($mm)
$2,001.75
EBIT ($mm)
$1,682.97
Net Income ($mm)
$1,404.66
Employees
120081
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Ticker: 000034
 
 
 
 
 
 
 
 
Digital China Holdings Limited
Digital China Holdings Limited
Digital China Group offers cloud-to-end products, and technology solutions and services in China and internationally. The company’s cloud services platform provides various services, such as data center operations; construction and operation of a private cloud; public cloud services, and more.
year
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rev ($mm)
$8,562.98
EBITDA ($mm)
$152.48
EBIT ($mm)
$139.90
Net Income ($mm)
$57.58
Employees
4217
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Ticker: LSE:CCC
 
 
 
 
 
 
 
 
Computacenter PLC
Computacenter PLC
Computacenter is Europe’s leading independent provider of IT infrastructure services, enabling users and their business. They advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage customers’ infrastructures.
year
2020
rev ($mm)
$6,542.22
EBITDA ($mm)
$250.71
EBIT ($mm)
$216.44
Net Income ($mm)
$148.89
Employees
16076
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Ticker: TSE:9069
 
 
 
 
 
 
 
 
SENKO Group Holdings Co., Ltd.
SENKO Group Holdings Co., Ltd.
SENKO Group Holdings is a leading logistics company in Japan. SENKO Group Holdings provides logistics services to customers in various industries, including construction, retail, chemicals, food and more. Their logistics consulting business helps businesses to develop and manage IT systems.
year
2020
rev ($mm)
$5,361.25
EBITDA ($mm)
$346.98
EBIT ($mm)
$188.35
Net Income ($mm)
$108.55
Employees
16693
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Ticker: ENXTPA:SOP
 
 
 
 
 
 
 
 
Sopra Steria
Sopra Steria
Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development and business process services.
year
2019
rev ($mm)
$5,053.57
EBITDA ($mm)
$443.58
EBIT ($mm)
$338.39
Net Income ($mm)
$182.70
Employees
44719
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Ticker: XTRA:BC8
 
 
 
 
 
 
 
 
Bechtle AG
Bechtle AG
Bechtle is a strong partner for sustainable IT architectures and implementation. Whether it be digitalisation, cloud, mobility and security solutions, or IT as a service, Bechtle is there for their clients.
year
2018
rev ($mm)
$4,351.12
EBITDA ($mm)
$227.60
EBIT ($mm)
$196.11
Net Income ($mm)
$137.13
Employees
8627
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