Like Pure Chat

closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/2/2022 via BusinessWire

GupShup, acquired OneDirect India

synopsis: Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East.
buyer: GupShup
Gupshup is the leading conversational engagement platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build omni-channel conversational experiences across marketing, sales and support. "
target: OneDirect India
OneDirect is the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East. OneDirect’s platform enables businesses to manage all customer conversations across multiple channels - SMS, WhatsApp, Instagram, Voice, Email and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/12/2022 via GlobeNewswire

Zoom, will acquire Solvvy

synopsis: Zoom Video Communications, Inc. will acquire Solvvy, a leading conversational AI and automation platform for customer support. Together, Zoom and Solvvy will offer elevated customer service experiences to a global enterprise base and work quickly to capitalize on new opportunities in contact center and customer support.
buyer: Zoom (ZM:$4,099.86)
Zoom helps businesses and organizations connect to others, share ideas, make plans, and build toward a future limited only by imagination. Its frictionless communications platform is the only one that started with video as its foundation, and Zoom has set the standard for innovation ever since. "
target: Solvvy
Solvvy is the leading Conversational AI platform for customer support. Solvvy enables fast, personalized resolutions for customers, improves agent productivity, and uncovers valuable insights that empower support leaders and their teams.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/27/2022 via BusinessWire

SoundHound Inc. merged with Archimedes Tech SPAC Partners Co.,

synopsis: SoundHound AI, Inc., a global leader in voice artificial intelligence, announced the completion of the previously announced business combination between SoundHound Inc. and Archimedes Tech SPAC Partners Co., a special purpose acquisition company.
buyer: Archimedes Tech SPAC Partners Co.
Archimedes Tech SPAC Partners Co. is a blank check company formed for the purpose of effecting a merger, share exchange, asset acquisition, share purchase, reorganization or similar business combination with one or more businesses in the AI, cloud services, and automotive technology sectors. "
target: SoundHound Inc.
SoundHound, a leading innovator of conversational intelligence, offers an independent voice AI platform that enables businesses across industries to deliver best-in-class conversational experiences to their customers.
price ($mm)
$1,994
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/30/2022 via Company Press Release

GoodHabitz B.V., acquired Helpr.ai

synopsis: GoodHabitz, a provider of online soft skills training in the Netherlands, has acquired Helpr, a conversational learning platform in the Netherlands. Helpr makes learning interactive, adaptive & activating through AI-driven educational chatbots. Their platform enables businesses to create effective training sessions that are tailored to their needs.
buyer parent: Naspers Ltd.
buyer: GoodHabitz B.V.
Based in the Netherlands, GoodHabitz provides enterprise clients with a broad range of cost-effective soft skills, such as leadership and management skills and digital learning content relevant to their entire employee base. The company offers 150 courses that are available across eight languages. "
target: Helpr.ai
Helpr is a conversational learning platform in the Netherlands. Helpr makes learning interactive, adaptive & activating through AI-driven educational chatbots. Their platform enables businesses to create effective training sessions that are tailored to their needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/10/2022 via BusinessWire

Dixa ApS, acquired Solvemate GmbH

synopsis: Danish customer support innovator Dixa has acquired analytics leader Miuros, and automation pioneer Solvemate. Based in Berlin, Solvemate's customer service platform lets brands create a painless customer experience with the power of AI to give instant, personal, reliable answers via any customer-facing channel.
buyer: Dixa ApS
Headquartered in Copenhagen, Dixa is a customer engagement platform that creates value for brands and customers in a conversational, friendly, and engaging way called Customer Friendship. "
target: Solvemate GmbH
Based in Germanny, Solvemate is a leader in customer service experience automation. Its customer service platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2022 via Company Press Release

Atlassian Pty Ltd., acquired Percept.AI

synopsis: Atlassian has acquired Percept.AI, an AI-powered virtual agent technology provider. They let customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
buyer: Atlassian Pty Ltd. (TEAM:$2,430.82)
Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers, Atlassian is advancing the power of collaboration with products including Jira, Jira Service Desk, Jira Ops, Confluence, Bitbucket, Trello, and more. "
target: Percept.AI
Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/16/2021 via Company Press Release

Zurich Financial Services Group, will acquire AlphaChat

synopsis: Zurich Insurance Group, a leading multi-line insurer, will acquire AlphaChat, a conversational AI platform in Estonia. AlphaChat makes customer service more efficient. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
buyer: Zurich Financial Services Group (SWX:ZURN:$71,344.00)
Switzerland-based Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. "
target: AlphaChat
AlphaChat is a conversational AI platform in Estonia. AlphaChat makes customer service more efficient and customers happy. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/17/2021 via Company Press Release

CleverTap, acquired PatchUS

synopsis: CleverTap, the world’s leading user engagement and retention cloud, has completed the acquisition of Patch, a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps.
buyer: CleverTap
CleverTap is a modern, integrated, retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified and deep data layer. "
target: PatchUS
Patch is a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps. Patch is designed to provide seamless, contextual, and secure communications between companies and consumers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/11/2021 via Company Press Release

Exotel Techcom Pvt. Ltd., acquired Cogno AI

synopsis: Exotel, one of India’s largest cloud telephony companies, has acquired Cogno AI, a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences at scale. Their cloud-based platform allows agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
buyer: Exotel Techcom Pvt. Ltd.
Exotel is one of India’s largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel’s cloud telephony eliminates the need to invest in any hardware or maintenance. "
target: Cogno AI
Cogno AI is a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences rapidly at scale. Their cloud-based platform allows live agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/10/2021 via Company Press Release

Walmart, will acquire Botmock

synopsis: Walmart, the largest retailer in the world, will acquire Botmock, a leading conversational app design tool in Canada. Botmock lets users create conversation flows and interactive prototypes from a simple drag and drop editor. Their no-code platform enables businesses to build natural voice and chat interfaces and deploy them quickly.
buyer: Walmart (WMT:$572,754.00)
Walmart is the largest retailer in the world. Each week, nearly 265 million customers and members visit approximately 11,500 stores under 56 banners in 27 countries and eCommerce websites. Walmart employs over 2.2 million associates worldwide. "
target: Botmock
Botmock is a leading conversational app design tool in Canada. Botmock lets users create conversation flows and interactive prototypes from a simple drag and drop editor. Their no-code platform enables businesses to build natural voice and chat interfaces and deploy them quickly.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2021 via BusinessWire

Dialpad, Inc., acquired Koopid

synopsis: Dialpad Inc., the industry leader in AI-powered communication and collaboration, has acquired Koopid, the premier AI-driven platform for an omnichannel customer experience. Koopid's AI-powered conversational platform allows brands to deliver a modern, connected customer experience within and across all digital channels.
buyer: Dialpad, Inc.
Dialpad is a leading cloud communications platform. Dialpad turns conversations into opportunities and helps global teams make smarter calls, anywhere, anytime. Their products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems. "
target: Koopid
Koopid is the premier AI-driven platform for an omnichannel customer experience. Koopid enables brands to naturally engage their customers. Their AI-powered conversational platform allows brands to deliver a modern, connected customer experience within and across all digital channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/21/2021 via PR Newswire

LivePerson, Inc., acquired E-bot7

synopsis: LivePerson, Inc., a global leader in conversational AI, has acquired e-bot7, a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
buyer: LivePerson, Inc. (LPSN:$424.43)
LivePerson is a global leader in conversational AI. LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Their AI-powered conversational cloud makes it easy for consumers to ask questions and make purchases in the messaging channels they use every day. "
target: E-bot7
e-bot7 is a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/15/2021 via BNC Analysis

LeadDesk Oy, acquired GetJenny

synopsis: LeadDesk, a European SaaS contact centre software vendor, has acquired GetJenny Ltd, a Finnish company specialized in automating customer service with AI. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: GetJenny
GetJenny is a Finnish company specialized in automating customer service with artificial intelligence. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
price ($mm)
$7.00
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
4.2x
EV / EBITDA
21.1x
closed 6/9/2021 via BNC Analysis

ZoomInfo Technologies Inc., acquired Insent

synopsis: B2B data company ZoomInfo has acquired Insent, an AI startup that makes web-based conversational chatbots for sales and marketing teams. Insent integrates with companies’ existing marketing and CRM tools to derive additional context for website visitors, such as deanonymizing specific visitors to establish what company they work for.
buyer: ZoomInfo Technologies Inc. (:$747.20)
ZoomInfo is a Go-To-Market Intelligence Solution for more than 15,000 companies worldwide. Its platform empowers B2B sales, marketing, and recruiting professionals to succeed by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of company and contact information. "
target: Insent
Insent is an AI startup that makes web-based conversational chatbots for sales and marketing teams. Insent integrates with companies’ existing marketing and CRM tools to derive additional context for website visitors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2021 via PR Newswire

TeamSupport, acquired SnapEngage, LLC

synopsis: TeamSupport, a B2B customer support and success software company, has acquired SnapEngage, a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads and lower cost per interaction.
buyer: TeamSupport
TeamSupport is an award-winning customer support software company purpose built for B2B software and technology companies. TeamSupport provides a comprehensive suite of post-sale customer support and customer success solutions that enable teams to work together to solve customer issues. "
target: SnapEngage, LLC
SnapEngage is a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads, increase CSAT/NPS and lower cost per interaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/12/2021 via Company Press Release

Appier, will acquire BotBonnie

synopsis: Appier announced the acquisition of BotBonnie, an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers.
buyer: Appier (TSE:4180:$81.82)
Appier is a technology company in Taiwan that provides artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Their AIXON platform uses machine learning and AI to turn data into insights to help businesses find and grow their target audience. "
target: BotBonnie
BotBonnie is an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers. Based in Taiwan, BotBonnie provides services for international brands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/28/2021 via BNC Analysis

Lime Technologies AB, will acquire Userlike

synopsis: Lime Technologies AB, a Nordic provider of CRM solutions, will acquire Userlike UG, a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels.
buyer parent: Monterro
buyer: Lime Technologies AB (OM:LIME:$41.02)
Lime helps businesses all over the Nordics to become better at customer care. The company develops and sells digital products for ”Customer Relationship Management”, development and management of customer relationships. Lime was founded in 1990 and has 220 employees. "
target: Userlike
Userlike is a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels. Their software offers solutions for website chat, chatbots, customer messaging, and more.
price ($mm)
$24*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
6.9x
EV / EBITDA
announced 4/21/2021 via PR Newswire

Triller, Inc., will acquire Amplify.ai

synopsis: Triller, an AI-powered music video app, will acquire Amplify.ai, a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
buyer parent: Proxima Media
buyer: Triller, Inc.
Triller is an AI-powered music video app. Triller allows users to create professional-looking videos in a matter of seconds. The app provides over 100 video filters and makes it easy to create and share videos through various social media channels. "
target: Amplify.ai
Amplify.ai is a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2019 via BNC Analysis

Ruby Receptionists, acquired ProfessionalChats

synopsis: Ruby Receptionists is announcing its acquisition of the online chat service ProfessionalChats, a three-year-old company based in Kansas City, Mo. ProfessionalChats platform includes a live call connect service, by which a chat specialist can provide a live warm phone transfer to the customer’s business.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, virtual receptionist services to thousands of small businesses throughout North America. "
target: ProfessionalChats
ProfessionalChats platform includes a live call connect service, by which a chat specialist can provide a live warm phone transfer to the customer’s business. The bulk of its business has been with customers in the medical, dental and chiropractic professions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/7/2015 via PE Hub

Updata Partners, acquired Ruby Receptionists

synopsis: Updata Partners has acquired a majority stake in Ruby Receptionists, a provider of live virtual receptionist services to small businesses. Ruby leverages proprietary technology combined with bright, charming receptionists who live five core values to deliver its unique vision of customer experiences.
buyer: Updata Partners
Updata Partners is a leading technology-focused growth equity firm with more than $500 million of capital under management. Updata invests in high-growth software, Internet, and technology-enabled service businesses with innovative intellectual property and market-leading solutions. "
target: Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, virtual receptionist services to thousands of small businesses throughout North America.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/7/2015 via PE Hub

Updata Partners, acquired Ruby Receptionists

synopsis: Updata Partners has acquired a majority stake in Ruby Receptionists, a provider of live virtual receptionist services to small businesses. Ruby leverages proprietary technology combined with bright, charming receptionists who live five core values to deliver its unique vision of customer experiences.
buyer: Updata Partners
Updata Partners is a leading technology-focused growth equity firm with more than $500 million of capital under management. Updata invests in high-growth software, Internet, and technology-enabled service businesses with innovative intellectual property and market-leading solutions. "
target: Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, virtual receptionist services to thousands of small businesses throughout North America.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2007 via Company Press Release

Edison Venture Fund, purchased a minority stake in PlumChoice Online PC Services

synopsis: PlumChoice, the nation's leader in remote PC services, today announced it has secured $4.8 million in financing from Edison Venture Fund of Lawrenceville, NJ.
buyer: Edison Venture Fund
Edison partners with entrepreneurs, service providers and other financing sources to build successful companies. Edison provides capital and value-added services to expansion stage ($5 to 20 million revenue), information technology businesses. Initial investments range from $4 to 7 million. "
target: PlumChoice Online PC Services
PlumChoice provides premium online computer support for the home, home office and small business market. The company continues to raise the bar on customer satisfaction and service for the PC services industry. PlumChoice combines the latest innovations in remote desktop technology.
price ($mm)
$4.80
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/27/2015 via Market Wire

Global Convergence Inc., acquired FCS Global

synopsis: Global Convergence Inc. (GCI) announced the acquisition of FCS Global. The company is a global independent communications company that provides communication solutions including voice, data and networking services to a wide variety of small, medium and large corporate clients worldwide.
buyer: Global Convergence Inc.
Global Convergence Inc. (GCI) is the channel's services and solutions company. GCI empowers solution providers to bring innovative and disruptive technologies to market that complement their portfolio and provide them with new revenue opportunities. "
target: FCS Global
FCS Global is a global independent communications company that provides communication solutions including voice, data and networking services to a wide variety of small, medium and large corporate clients worldwide.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/22/2018 via BNC Analysis

Earth Class Mail, acquired Shoeboxed

synopsis: Earth Class Mail, a company that digitizes physical mail so customers don’t have to go to the mailbox every day, announced that it has acquired receipt scanning and expense tracking service Shoeboxed. Shoeboxed is the industry leader in online receipt and business document management.
buyer: Earth Class Mail
Earth Class Mail provides postal online mail management solutions designed to meet the needs of individuals, small businesses and international license partners. Earth Class Mail services include document scanning and storage, check deposit, mail and package forwarding and secure shredding. "
target: Shoeboxed
Shoeboxed is the industry leader in online receipt and business document management. Their mission is to save small business owners time and money by serving as the bridge between paperwork and dozens of powerful accounting, bookkeeping, tax prep and CRM tools.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2019 via BNC Analysis

Neon Pagamentos S.A., acquired MEI Facil Ltda.

synopsis: Neon, a Brazilian FinTech, has acquired the Sao Paulo-based FinTech startup MEI Fácil, a financial and bureaucratic service platform for small entrepreneurs. With the acquisition, Neon will inherit MEI Fácil’s portfolio and will incorporate new features into their Neon Pejota service while focusing more on micro-entrepreneurs.
buyer: Neon Pagamentos S.A.
Neon is a Brazilian FinTech that unites technology and design to simplify the financial experience. Neon's service, Neon Pejota, is a digital account for micro-entrepreneurs and small businesses that allows users to make payments, issue billing slips, and make purchases with a virtual credit card. "
target: MEI Facil Ltda.
MEI Fácil is a Brazilian financial and bureaucratic service platform for small entrepreneurs. MEI helps achieve sustainability, growth, and longevity by simplifying paperwork and leading users through the process, with experts who are available to answer questions and providing helpful tips.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/31/2018 via Company Press Release

Visma ASA, acquired Lessmore

synopsis: Visma Advantage, a leading provider of business software and business processes has acquired Swedish procurement company Lessmore. Lessmore is a business supplies and equipment company providing an internet based system that allows businesses to sell their services and products internationally.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: Visma ASA
Visma Advantage is the leading provider of business software and business processes for accounting & payroll. The group comprises five business areas which are Visma Software, Visma BPO Accounting & Payroll, Visma Procurement & Collecting, Visma Retail and Visma System Development & Integration. "
target: Lessmore
LessMore develops and operates an Internet based system that allows businesses to sell their services and products in Sweden, Ireland, and internationally. The company’s solution also allows employers to offer discounts from various vendors to their employees.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/2/2014 via

Genesys, acquired OVM Solutions

synopsis: Genesys, a leading provider of customer experience and contact center solutions, announced that it has acquired OVM Solutions, a provider of on-demand, automated messaging for proactive communications.
buyer parent: Permira
buyer: Genesys
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day. Genesys is one of the ten largest private software companies in the world. "
target: OVM Solutions
OVM Solutions is a provider of on-demand, automated messaging for proactive communications. The company has expertise in designing, scripting, training and voice talent selection to deliver sales and marketing campaign performance for a range of organizations and applications.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/21/2012 via GlobeNewswire

Sykes Enterprises Inc., acquired Alpine Access, Inc.

synopsis: Sykes Enterprises, a global leader in providing outsourced customer contact management solutions and services in the BPO arena, announced that it has completed the acquisition of Alpine Access, Inc. Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since.
buyer: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world. "
target: Alpine Access, Inc.
Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since. They are a process-driven, technology-empowered services company focused on delivering improved customer satisfaction, loyalty and profitability for their clients.
price ($mm)
$150
rev ($mm)
$106
EBITDA ($mm)
EV / rev
1.4x
EV / EBITDA
closed 10/9/2006 via

Aegis Communications Group, Inc., acquired Technion Communications Corporation

synopsis: Aegis Communications Group, Inc., a worldwide transaction-based business process outsourcing company has completed an Asset Purchase Agreement with Technion Communications Corporation, a privately-held leader in the call center and database marketing industry.
buyer: Aegis Communications Group, Inc.
Aegis Communications Group, Inc. is a worldwide transaction-based business process outsourcing company that enables clients to make customer contact programs more profitable and drive efficiency in back office processes. "
target: Technion Communications Corporation
Our vision is to develop a database-driven telemarketing company that leverages the power of database marketing with the efficiency of using telemarketing as a sales and service channel.
price ($mm)
$4.80
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/24/2016 via Company Press Release

Excalibur Communications, acquired Devision

synopsis: Excalibur are pleased to announce the acquisition of successful IT support company Devision.The company specialises in providing managed IT Services to small and medium sized enterprises. Their dedicated ITIL Managed Helpdesk offers remote support and 24/7 monitoring of IT Systems to customers in regions from London to as far North as Scotland.
buyer: Excalibur Communications
Excalibur provides an end-to-end business consulting service that offers reliable insight, and expertise in communications and technology. Based locally with over 15 years’ experience, Excalibur is the trusted advisor to over 5,000 customers. "
target: Devision
Devision specialises in providing managed IT Services to small and medium sized enterprises. Their dedicated ITIL Managed Helpdesk offers remote support and 24/7 monitoring of IT Systems to customers in regions from London to as far North as Scotland.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/3/2010 via PR Newswire

PlumChoice, Inc., acquired Everon Technology Services, LLC.

synopsis: PlumChoice announced the acquisition of Everon Technology Services, a leading IT managed service provider. Everon Technology Services provides a suite of IT management and support services for small businesses of up to 50 employees.
buyer: PlumChoice, Inc.
PlumChoice is reinventing the way technology care is provided to connected homes and small businesses. PlumChoice pioneered the remote technical services business in 2001, providing 24x7 online repair and assistance for digital devices through local industry-certified agents. "
target: Everon Technology Services, LLC.
Everon helps small businesses across the country use technology to more effectively grow, manage and protect their business. Everon provides a suite of IT management and support services, data protection, internet marketing services, and professional services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/11/2010 via PR Newswire

Loffler Companies, acquired Techies

synopsis: Loffler, a leader in providing excellence in digital office technologies, services and IT solutions in the Midwest, announces it has finalized the acquisition of Techies, a business-to-business information technologies consulting service.
buyer: Loffler Companies
Loffler Companies is a family-owned office technology and services organization based in Bloomington, Minn. that provides its clients with world class solutions and support. "
target: Techies
Techies is a a managed services provider offering state of the art remote monitoring tools, technicians who will come to your business, an advanced help desk and more. Techies is the IT Department for Small Business.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2012 via BNC Analysis

ERP Guru, acquired Cloud Commerce

synopsis: Chesterfield-based Cloud Commerce is merging with competitor ERP Guru of Montreal, Canada. Cloud Commerce, a NetSuite solution provider since 2008, provides IT and cloud-based application services to small and mid-sized businesses.
buyer: ERP Guru
ERP Guru helps enterprises grow by implementing and supporting NetSuite, the leading cloud-based business management software. "
target: Cloud Commerce
Cloud Commerce is committed to serving the IT and Application needs of small and mid-sized businesses. Cloud Commerce's unique focus on cloud computing allows them to specialize in providing comprehensive best of breed cloud computing products and services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/22/2014 via BusinessWire

Hub International Limited, acquired Algentis

synopsis: Hub International Limited (Hub), a leading global insurance brokerage, announced that it has acquired Algentis, LLC, an integrated HR software and services platform that seamlessly integrates payroll, benefits, insurance and HR compliance for businesses.
buyer parent: Hellman & Friedman LLC
buyer: Hub International Limited
HUB International Limited is a leading North American insurance brokerage that provides a broad array of property and casualty, life and health, employee benefits, investment and risk management products and services. "
target: Algentis
Algentis is an integrated HR Software & Services firm. The Algentis solution operates as a virtual HR department to handle payroll, benefits, insurance, and HR support. Algentis saves small and medium-sized companies money through discounted employee benefits.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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EBIT ($mm)
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Zenvia Mobile e Serviços Digitais S.A.
Zenvia Mobile e Serviços Digitais S.A.
ZENVIA is a customer experience communications platform in Brazil. ZENVIA empowers companies to transform their existing customer communications from physical and impersonal interactions into highly scalable, digital first and hyper contextualized experiences across the customer journey.
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EBIT ($mm)
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Ticker: WSE:ITL
 
 
 
 
 
 
 
 
InteliWISE
InteliWISE utilizes language recognition and interactive video technology to optimize online customer service experiences. They are enabling the digital transformation of the Customer Engagement and Service, by providing the intelligent, AI – powered, industry – leading cloud-based services.
year
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Vercom S.A.
Vercom S.A.
Since 2005, Poland-based Vercom has been creating global cloud communication platforms (CPaaS) that enable companies to build and develop lasting relationships with recipients through multiple channels : communication : email, sms, push, instant messaging (OTT).
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rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
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0
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Ticker: JCDA
 
 
 
 
 
 
 
 
Jacada Ltd.
Jacada Ltd.
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year
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EBITDA ($mm)
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EBIT ($mm)
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Net Income ($mm)
Employees
106
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Ticker: OTCPK:TLNU
 
 
 
 
 
 
 
 
Telecorp Inc.
Telecorp Inc.
Telecorp is an emerging provider of communication solutions to an array of companies and industries including, automotive, real estate, financial, health, charities, and many more. Telecorp offers creative software solutions for communicating with customers at levels never seen before.
year
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rev ($mm)
EBITDA ($mm)
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EBIT ($mm)
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Net Income ($mm)
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Ticker: FSLY
 
 
 
 
 
 
 
 
Fastly
Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create digital experiences quickly, securely, and reliably by processing, serving, and securing its customers’ applications as close to their end-users as possible.
year
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rev ($mm)
$354.33
EBITDA ($mm)
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EBIT ($mm)
($216.52)
Net Income ($mm)
Employees
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Tanla Mobile
Tanla Mobile
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year
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$167.93
EBITDA ($mm)
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Net Income ($mm)
Employees
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Crexendo, Inc.
Crexendo, Inc.
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year
2020
rev ($mm)
$15.79
EBITDA ($mm)
$1.31
EBIT ($mm)
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Net Income ($mm)
$1.01
Employees
56
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Sphere3D
Sphere 3D Corp. delivers containerization, virtualization, and data management solutions via hybrid cloud, cloud and on-premise implementations. Sphere 3D has a strong portfolio of brands, HVE ConneXions and UCX ConneXions, dedicated to helping customers achieve their IT goals.
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EBITDA ($mm)
($4.91)
EBIT ($mm)
($5.79)
Net Income ($mm)
Employees
32
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Ticker: CRWD
 
 
 
 
 
 
 
 
CrowdStrike
CrowdStrike
CrowdStrike provides cloud-delivered endpoint and workload protection. Leveraging artificial intelligence (AI), the CrowdStrike Falcon platform protects customers against cyberattacks on endpoints and workloads on or off the network by offering visibility and protection across the enterprise.
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2021
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$1,137.92
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4224
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Darktrace
Darktrace
Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 6,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks.
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$281.34
EBITDA ($mm)
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EBIT ($mm)
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Employees
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Ticker: VERI
 
 
 
 
 
 
 
 
Veritone
Veritone is a leading artificial intelligence company that has developed a unique platform, aiWARE, which unlocks the power of AI-based cognitive computing to transform and analyze unstructured public and private audio and video data for clients in a variety of markets.
year
2022
rev ($mm)
$131.42
EBITDA ($mm)
($51.18)
EBIT ($mm)
($63.85)
Net Income ($mm)
Employees
0
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PCA Corporation
PCA Corporation
PCA Corporation develops and sells computer software in Japan. It offers PCA Cloud, a cloud-based service that allows users to access data centers over the Internet and use software that has been installed on rented servers and PCA Dream21, an integrated ERP software package.
year
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rev ($mm)
$95.78
EBITDA ($mm)
$9.88
EBIT ($mm)
$5.79
Net Income ($mm)
$6.05
Employees
471
  • drill down
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Ticker: OM:IRIS
 
 
 
 
 
 
 
 
Irisity AB
Irisity AB
Irisity is a Swedish leader in intelligent camera surveillance. Using AI and proactive, self-learning algorithms, Irisity's SaaS solution upgrades both existing and new surveillance cameras and monitoring systems from passive to proactive alarming devices.
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2021
rev ($mm)
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EBITDA ($mm)
($1.60)
EBIT ($mm)
($2.50)
Net Income ($mm)
Employees
49
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