Like Automagica

closed 10/13/2020 via BNC Analysis

NetCall plc, acquired Automagica

synopsis: Netcall plc, a leading provider of low-code and customer engagement solutions in the UK, has acquired Automagica, a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, business apps and more.
buyer: NetCall plc (AIM:NET:$32.55)
Netcall is a leading provider of low-code and customer engagement solutions in the UK. Netcall's low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast, without creating work for IT, blowing the budget or replacing core systems. "
target: Automagica
Automagica is a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, mouse clicks, business apps, desktops and more.
price ($mm)
$1.39
rev ($mm)
$0
EBITDA ($mm)
$0
EV / rev
20.0x
EV / EBITDA
150.0x
closed 2/17/2021 via PR Newswire

OpenBots Inc., acquired MyOfficeBot

synopsis: OpenBots, Inc., the world's leading, enterprise-grade open source RPA (Robotic Process Automation) platform, has acquired MyOfficeBot, a provider of RPA-as-a-Service solutions. The acquisition enhances OpenBots' ability to provide its customers with a comprehensive suite of automation tools and managed service solutions.
buyer: OpenBots Inc.
OpenBots is the leading open source RPA (Robotic Process Automation) platform, empowering companies to profitably scale their RPA programs. The company's enterprise-grade RPA platform drives substantial value back to organizations in the form of ROI positive automations and cost savings. "
target: MyOfficeBot
MyOfficeBot allows businesses to automate their back-office tasks with a turn-key solution powered by RPA (Robotic Process Automation). MyOfficeBot is known for its ability to quickly discover, create, and implement processes and deliver clients a fully trained RPA automation "OfficeBot".
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/10/2021 via Company Press Release

Givaudan, will acquire Myrissi

synopsis: Givaudan, a global manufacturer of flavors, fragrances, and active cosmetic ingredients, will acquire Myrissi, a French AI firm. Myrissi offers technology that is capable of translating fragrances into colour patterns and images. Their AI-powered marketing assistant enables brands to optimize the color and design of their packaging and products.
buyer: Givaudan (SWX:GIVN:$7,103.21)
Givaudan is a global manufacturer of flavors, fragrances, and active cosmetic ingredients. Together with their customers in the food, beverage, consumer goods and fragrance industries, Givaudan creates products that delight consumers the world over. "
target: Myrissi
Myrissi is a French artificial intelligence (AI) firm. Myrissi offers technology that is capable of translating fragrances into colour patterns and images. Their AI-powered marketing assistant enables brands to optimize the color and design of their packaging and products.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2021 via BNC Analysis

Neobpo, acquired S3ND

synopsis: Neobpo, one of the largest companies in the country in the area of business process outsourcing (BPO), announced the acquisition of S3ND, a startup from Rio Grande do Sul specialized in omnichannel marketing. The S3ND platform integrates the SMS, e-mail, voice message, and chatbot channels, using artificial intelligence for personalization.
buyer: Neobpo
Neobpo is one of the largest companies in the country in the area of business process outsourcing (BPO). Based in Brazil, Neobpo is specialized in offering BPO solutions, technology and services, combining CX, UX and Design Thinking consulting. "
target: S3ND
S3ND is a startup from Rio Grande do Sul specialized in omnichannel marketing. In practice, the S3ND platform integrates the SMS, e-mail, voice message, Messenger, WhatsApp and chatbot channels, using artificial intelligence for segmentation and personalization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2021 via BNC Analysis

August Equity Ltd., acquired Business Systems (UK) Ltd

synopsis: Business Systems (UK) Ltd (BSL), a specialist in Enterprise Communications solutions, announced that private equity firm, August Equity has acquired a controlling interest in the company to enable an acceleration of their ambitious growth plans.
buyer: August Equity Ltd.
August Equity is a London based private equity firm investing companies with enterprise values between £10 - £100m. The firm invests in service-oriented companies in high-growth sectors of the UK mid-market, including healthcare, education, business services, and technology. "
target: Business Systems (UK) Ltd
Business Systems is the UK’s largest independent provider of compliance, performance and workforce optimisation solutions to organisations with regulated or business critical interactions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/18/2020 via BNC Analysis

ZignSec, will acquire Wyzer

synopsis: ZignSec AB, a Swedish provider of digital identity verification solutions, will acquire Wyzer Limited, a provider of software for managing business processes and verifications in Malta. Wyzer utilises AI to improve the efficiency of company processes. Their platform provides tools for low-code, intelligent automation, digital signatures, and more.
buyer: ZignSec (OM:ZIGN:$1.48)
ZignSec is a Swedish provider of digital identity verification solutions. ZignSec enables businesses to quickly and safely identify online customers in real time. They offer multiple solutions through a single API that allows users to manage their KYC and AML compliance requirements. "
target: Wyzer
Wyzer is a leading provider of software for managing business processes and verifications in Malta. Wyzer utilises AI and predictive models to improve the efficiency of company processes. Their platform provides tools for low-code, intelligent automation, digital signatures, and more.
price ($mm)
$3.54
rev ($mm)
$1
EBITDA ($mm)
EV / rev
12.9x
EV / EBITDA
closed 11/25/2020 via BNC Analysis

KMS Lighthouse, acquired Reps AI

synopsis: Knowledge management platform KMS Lighthouse has announced the acquisition of fellow Israeli startup Reps AI, which specialises in AI-driven agent and employee assist technology. Reps AI engine automatically learns from a company's best reps to show the rest of the team how to answer each customer request in real time.
buyer: KMS Lighthouse
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. "
target: Reps AI
Israeli startup Reps AI specialises in AI-driven agent and employee assist technology. Reps AI engine automatically learns from a company's best reps to show the rest of the team how to answer each customer request in real time.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/6/2020 via Company Press Release

Elop AS, will acquire Simplifai AS

synopsis: Norwegian technology company Elop has signed a letter of intent to acquire 100 percent of the shares in artificial intelligence company Simplifai. Based in Oslo, Simplifai develops automation solutions using artificial intelligence to help its clients grow and cut costs.
buyer: Elop AS (LOP-ME.OSL:$0.00)
ELOP is a Norwegian high-tech company developing advanced tools, applications and software for asset management, inspections and monitoring of concrete structures globally. "
target: Simplifai AS
Based in Oslo, Simplifai develops automation solutions using artificial intelligence to help its clients grow and cut costs. Its business concept is to develop automation systems that give business managers one tool to extract the value from all their existing systems.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 10/28/2020 via PR Newswire

Navigate360, acquired Social Sentinel, Inc.

synopsis: Navigate360, a provider of safety solutions and services, has acquired Social Sentinel, a safety, technology and linguistics company focused on scanning digital content for safety and security threats. Social Sentinel uses an AI-powered language engine to identify signals of potential harm in digital conversations.
buyer: Navigate360
Navigate360 is a provider of safety solutions and services. Through technology, education and services, Navigate360 offers solutions spanning the full spectrum of safety, from prevention and preparation through response and recovery. They serve schools, healthcare systems, workplaces, and more. "
target: Social Sentinel, Inc.
Social Sentinel is a safety, technology and linguistics company focused on scanning digital content for safety and security threats. Social Sentinel uses an AI-powered language engine to identify signals of potential harm in digital conversations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2020 via BusinessWire

Rocket Software, Inc., purchased ConnectiQ and WebConnect from ActiveOps Ltd

synopsis: Rocket Software, a global software leader in IBM® Z® and IBM® i modernization, announced the acquisition of ConnectiQ mainframe Robotic Process Automation (RPA) and WebConnect mainframe terminal emulation from UK-based ActiveOps.
buyer parent: Bain Capital
buyer: Rocket Software, Inc.
Rocket Software, Inc. is a technology company that helps organizations in the IBM ecosystem and develops enterprise software solutions. It offers products in the areas of application lifecycle management and development, archive, backup management, etc. "
seller: ActiveOps Ltd
The acquisition includes ConnectiQ mainframe Robotic Process Automation (RPA) and WebConnect mainframe terminal emulation from UK-based ActiveOps, a leading provider of digital operations management solutions to financial services, shared services, BPOs, government, and other service industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2020 via PR Newswire

BlackLine, Inc., acquired Rimilia Holdings, Ltd.

synopsis: BlackLine, Inc., a leader in accounting automation software, has acquired Rimilia, an AI-powered cloud-based platform in the UK that enables accounts receivable (AR) automation and digital transformation. Rimilia enable organisations to control cash flow and cash collection in real-time.
buyer: BlackLine, Inc. (:$321.05)
BlackLine is a provider of cloud-based solutions for Finance & Accounting (F&A) that centralize and streamline financial close operations and other key F&A processes for midsize and large organizations. BlackLine helps companies to modernize their accounting operations and increase their efficiency."
target: Rimilia Holdings, Ltd.
Rimilia is an AI-powered cloud-based platform in the UK that enables accounts receivable (AR) automation and digital transformation. Rimilia enable organisations to control cash flow and cash collection in real-time. Their software automates the complete AR process, reducing manual activity by 70%.
price ($mm)
$120
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/10/2020 via BNC Analysis

CentralNic Group plc, will acquire Codewise

synopsis: CentralNic, a London-based company that markets and sells internet domain names globally, will acquire Codewise, a Poliish provider of AI-powered online ad measurement and management solutions. Codewise's Voluum and Zeropark suite of products provide solutions for real-time-bidding, performance marketing, programmatic advertising, and more.
buyer: CentralNic Group plc (AIM:CNIC:$200.54)
CentralNic is a London-based company that markets and sells internet domain names globally. CentralNic provides registry services, distribution, and strategic consultancy for new TLDs, ccTLDs and SLDs. They also provide consultancy services to companies seeking to create their own domains. "
target: Codewise
Codewise is a Poliish provider of AI-powered online ad measurement and management solutions. Codewise's Voluum and Zeropark suite of products provide solutions for real-time-bidding, performance marketing, programmatic advertising, online ad analytics and more.
price ($mm)
$36
rev ($mm)
$60
EBITDA ($mm)
$7
EV / rev
0.6x
EV / EBITDA
4.9x
closed 8/26/2020 via Company Press Release

Hyland Software, Inc., acquired Another Monday

synopsis: Hyland, a leading content services provider, announced its acquisition of Another Monday, a German-based robotic process automation (RPA) software developer. The addition of a feature-rich, end-to-end RPA software solution that is highly configurable extends Hyland’s process automation capabilities and strengthens its content services portfolio.
buyer parent: Thoma Bravo, LLC
buyer: Hyland Software, Inc.
Hyland is a leading content services provider and software company. Through their OnBase platform, Hyland provides enterprise content management, case management, business process management, and records management all in a singular place. "
target: Another Monday
Another Monday is a German-based robotic process automation (RPA) software developer. Another Monday was positioned as a Visionary by Gartner in the Magic Quadrant for Robotic Process Automation Software 2019.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/5/2020 via BNC Analysis

Acesso Digital, acquired Meerkat

synopsis: Meerkat, a startup based in Porto Alegre, Brazil, has been purchased by Acesso Digital. Meerkat develops solutions for facial biometrics. Meerkat automates everyday tasks of big companies using state-of-the-art computer vision technologies based on deep learning.
buyer: Acesso Digital
Acesso Digital is a Brazilian company specialized in IDTech that offers solutions that simplify processes. Acesso Digital believes in the creation of a more digital society and their mission is to securely simplify people's relationship with companies through digital identity. "
target: Meerkat
Meerkat is a Brazil-based company that focuses on solutions in image analysis for process automation. They automate everyday tasks of big companies using state-of-the-art computer vision technologies based on deep learning.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2020 via GlobeNewswire

Information Services Group, Inc., acquired Neuralify, LLC

synopsis: Information Services Group (ISG), a leading global technology research and advisory firm, has acquired Neuralify, a market leader in intelligent automation enablement solutions and services. Neuralify offers an industry-unique and scalable digital enablement platform to facilitate faster Robotic Process Automation adoption across the enterprise.
buyer: Information Services Group, Inc. (III:$264.68)
ISG (Information Services Group) is a leading global technology research and advisory firm. The firm specializes in digital transformation services, including automation, cloud and data analytics; managed governance and risk services; and more. "
target: Neuralify, LLC
Neuralify is a market leader in intelligent automation enablement solutions and services. Neuralify offers an industry-unique and scalable digital enablement platform to facilitate faster Robotic Process Automation (RPA) adoption across the enterprise.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2020 via Company Press Release

Microsoft Corporation, acquired Softomotive

synopsis: Microsoft has acquired Softomotive, one of the leading worldwide providers of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide. They help to reduce overall project risk and avoid high up-front costs which can make achieving a positive ROI that much harder.
buyer: Microsoft Corporation (MSFT:$143,015.00)
Microsoft is the leading software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. They offer Business Software, Design Tools, Developer Tools, Home & Educational Software, Tablets, Search, Advertising, Cloud Computing and more. "
target: Softomotive
Softomotive is one of the leading worldwide providers of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide. They help to reduce overall project risk and avoid high up-front costs which can make achieving a positive ROI that much harder.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/20/2019 via PR Newswire

Episerver AB, will acquire idio Inc.

synopsis: Episerver, Sweden's customer-centric digital experience company, will acquire Idio, a content personalization and analytics platform powering the digital buying experience of some of the world's largest enterprise organizations.
buyer parent: Insight Venture Partners
buyer: Episerver AB
Headquartered in Sweden, Episerver empowers businesses to scale through the most customer-centric approach to digital experiences. Its Customer-Centric Digital Experience Platform features best-in-class content management, robust commerce, and intuitive data and personalization solutions. "
target: idio Inc.
Idio makes 1:1 marketing possible for global B2B enterprises. Idio's platform uses Content Intelligence to predict the interests of every individual and automatically deliver relevant experiences. Global leaders trust Idio's AI to maximize buyer engagement, whilst handling marketing complexity.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/12/2019 via BNC Analysis

Cisco Systems, Inc., acquired 42hertz

synopsis: US-based networking giant Cisco has acquired 42hertz. Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
buyer: Cisco Systems, Inc. (CSCO:$48,071.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: 42hertz
Formed in 2011, 42hertz provides enterprise solutions including end-to-end CRM, ERP or other customized solutions leveraging data science and artificial intelligence. They are headquartered in Houston, Texas and Bengaluru, India.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/8/2019 via BNC Analysis

UiPath, acquired StepShot

synopsis: UiPath, one of the fastest-growing and most heavily-funded enterprise software companies in the world, has acquired StepShot, an Estonia-based startup that specializes in automated process documentation and offers an innovative tool for Robotic Process Automation (RPA) implementation.
buyer: UiPath
UiPath is the fastest-growing enterprise software company in history. The UiPath Enterprise RPA Platform delivers rapid automation of manual, rules-based, repetitive processes. It’s been used to automate millions of tasks for business and government organizations all over the world. "
target parent: Startup Wise Guys
target: StepShot
Headquartered in Estonia, StepShot offers an innovative tool for Robotic Process Automation (RPA) implementation. Their product serves more than 10,000 active users worldwide and has been successfully used to create guides and video tutorials.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 6/19/2019 via BNC Analysis

Blue Prism, will acquire Thoughtonomy

synopsis: Blue Prism is buying Thoughtonomy, which has built a cloud-based AI engine that delivers Robotic Process Automation (RPA) based solutions on a SaaS framework. Thoughtonomy is a UK headquartered software company with multi-award winning automation technology platform used by enterprise clients across the globe to digitize manual work processes.
buyer: Blue Prism (:$92.46)
Blue Prism's Robotic Process Automation (RPA) software enables business operations to be agile and cost effective through rapid automation of manual, rules based, back office administrative processes, reducing cost and improving accuracy by creating a "digital workforce"​. "
target: Thoughtonomy
Thoughtonomy is a UK headquartered software company with multi-award winning automation technology platform used by enterprise clients across the globe to digitize manual work processes, improve workforce productivity, and free valuable skilled staff to undertake more productive activities.
price ($mm)
$101
rev ($mm)
$9
EBITDA ($mm)
EV / rev
10.8x
EV / EBITDA
closed 10/13/2020 via BNC Analysis

NetCall plc, acquired Automagica

synopsis: Netcall plc, a leading provider of low-code and customer engagement solutions in the UK, has acquired Automagica, a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, business apps and more.
buyer: NetCall plc (AIM:NET:$32.55)
Netcall is a leading provider of low-code and customer engagement solutions in the UK. Netcall's low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast, without creating work for IT, blowing the budget or replacing core systems. "
target: Automagica
Automagica is a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, mouse clicks, business apps, desktops and more.
price ($mm)
$1.39
rev ($mm)
$0
EBITDA ($mm)
$0
EV / rev
20.0x
EV / EBITDA
150.0x
closed 10/13/2020 via BNC Analysis

NetCall plc, acquired Automagica

synopsis: Netcall plc, a leading provider of low-code and customer engagement solutions in the UK, has acquired Automagica, a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, business apps and more.
buyer: NetCall plc (AIM:NET:$32.55)
Netcall is a leading provider of low-code and customer engagement solutions in the UK. Netcall's low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast, without creating work for IT, blowing the budget or replacing core systems. "
target: Automagica
Automagica is a Belgium-based provider of AI powered Robotic Process Automation (RPA) software. Automagica allows users to create and manage robots that can automate anything, including reports, Microsoft office, browsers, mouse clicks, business apps, desktops and more.
price ($mm)
$1.39
rev ($mm)
$0
EBITDA ($mm)
$0
EV / rev
20.0x
EV / EBITDA
150.0x
closed 8/7/2017 via BNC Analysis

NetCall plc, acquired MatsSoft Ltd.

synopsis: Netcall plc announces the acquisition of MatsSoft Limited ("MatsSoft"), a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
buyer: NetCall plc (AIM:NET:$32.55)
Netcall provides easy to use, functional, smartly designed software applications delivered on its integrated platform, Liberty. Netcall's software product suite incorporates an omni-channel contact centre, workforce optimisation, business process management and case management. "
target: MatsSoft Ltd.
MatsSoft Limited ("MatsSoft") is a leading cloud-based low-code software provider. MatsSoft's low-code software platform enables rapid delivery of enterprise-grade business applications with a minimum of hard coding and upfront investments.
price ($mm)
$18
rev ($mm)
$7
EBITDA ($mm)
$0
EV / rev
4.0x
EV / EBITDA
220.8x
announced 6/25/2015 via BNC Analysis

Eckoh Plc, will acquire NetCall plc

synopsis: Software company Netcall PLC said payments technology company Eckoh PLC has made a cash and shares takeover offer for the company. Netcall plc designs, develops, sells, and markets communications, workforce management, and business process management software and services to the healthcare, public, and private sectors internationally.
buyer: Eckoh Plc (AIM:ECK:$29.47)
Eckoh is a global provider of secure payment products and customer service solutions, working with organisations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments. "
target: NetCall plc (AIM:NET:$32.55)
Netcall provides intelligent contact handling allowing customers to simplify their engagement, workforce optimisation allowing efficient management of resources, enterprise content management and business process management allowing optimum business performance.
price ($mm)[EV]
$138 [$118]
rev ($mm)
$27
EBITDA ($mm)
$4
EV / rev
4.4x
EV / EBITDA
28.2x
closed 9/25/2012 via BNC Analysis

NetCall plc, acquired Serengeti Systems

synopsis: Netcall plc, a software company, announced the acquisition of Serengeti Systems Ltd, an Enterprise Content Management software provider, for 2.9 million pounds. Serengeti Systems Ltd. offers content management, contact and case management, records management, workflow, and customer relationship management solutions for public sector.
buyer: NetCall plc (AIM:NET:$32.55)
Netcall develops and supplies a range of innovative communication solutions to organisations of all sizes, including many blue-chip companies, who use them to improve their operational efficiency, their customer’s experiences and their employees’ morale. "
target: Serengeti Systems
Serengeti Systems is one of the leading UK providers of Content Management, Contact and Case Management solutions within the Public Sector.
price ($mm)
$3.41
rev ($mm)
$3
EBITDA ($mm)
EV / rev
1.6x
EV / EBITDA
announced 9/22/2020 via GlobeNewswire

Apax Partners, will acquire Odigo SAS

synopsis: Apax Partners, a leading global private equity advisory firm, will acquire Odigo, leader in Contact-Center-as-a-Service (CCaaS) solutions principally for large companies. Headquartered in France, Odigo is an omni-channel cloud platform that supports companies in the management of their customer interactions.
buyer: Apax Partners
Apax Partners is a leading global private equity advisory firm. The Apax Funds invest in companies across four global sectors of Tech & Telco, Services, Healthcare and Consumer. These funds provide long-term equity financing to build and strengthen world-class companies. "
target parent: Capgemini
target: Odigo SAS
France-based Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2019 via Company Press Release

Marlin Equity Partners, acquired Puzzel

synopsis: Marlin Equity Partners has acquired Puzzel, a leading European provider of cloud-based contact center software solutions. Puzzel’s best-in-class, multi-tenant contact center as a service (CCaaS) platform allows clients worldwide to manage and optimize their customer interactions across voice, email, chat and social media channels.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Herkules Capital
target: Puzzel
Puzzel is a leading cloud-based contact center software provider and one of the first pioneers to develop a cloud-based contact center offering. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$1,101.99)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/20/2018 via BusinessWire

Vonage Holdings Corporation, will acquire NewVoiceMedia

synopsis: Vonage Holdings Corp. has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service provider. NewVoiceMedia's technology enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
buyer: Vonage Holdings Corporation (VG:$1,112.46)
Vonage embraced technology to transform how companies communicate to create better business outcomes. Their unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. "
target: NewVoiceMedia
NewVoiceMedia is a leading global provider of cloud contact center technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
price ($mm)
$350
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2018 via BusinessWire

ZephyrTel, acquired Volt Delta International GmbH

synopsis: ZephyrTel, a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry, is pleased to announce it has acquired VoltDelta. VoltDelta delivers cloud and premise-based, multichannel contact center solutions, intelligent automation and data-driven contact management to optimize the customer journey.
buyer parent: ESW Capital, LLC
buyer: ZephyrTel
ZephyrTel is a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry. ZephyrTel is building a world class Telco Practice, which provides a multi-solution and services proposition to the global Telco industry. "
target parent: Skyview Capital LLC
target: Volt Delta International GmbH
VoltDelta delivers cloud and premise-based, multichannel contact centre solutions, intelligent automation and data-driven contact management to optimize the customer journey.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/1/2017 via PR Newswire

IFS AB, acquired mplsystems Limited

synopsis: IFS, the global enterprise applications company, has acquired mplsystems Limited, an award-winning provider of omni-channel contact center, customer engagement CRM, and field service management software. mplsystems designs and delivers innovative contact center and field service technology that help simplify and automate tasks.
buyer parent: EQT
buyer: IFS AB
IFS is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning, enterprise asset management and enterprise service management. IFS brings customers closer to their business, helps them be more agile and enables them to profit from change. "
target: mplsystems Limited
mplsystems is an award-winning provider of omni-channel contact center, customer engagement CRM, and field service management software. They design and deliver innovative contact center and field service technology that help simplify and automate tasks.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/1/2016 via PR Newswire

Genesys, acquired Interactive Intelligence Group, Inc.

synopsis: Genesys, a leader in omnichannel customer experience and contact centre solutions, has completed its previously announced acquisition of Interactive Intelligence, a leader of cloud and on-premise solutions for customer engagement, communications and collaboration.
buyer parent: Permira
buyer: Genesys
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day. Genesys is one of the ten largest private software companies in the world. "
target: Interactive Intelligence Group, Inc. (ININ:$426.17)
Interactive Intelligence provides software and cloud services for customer engagement, unified communications and collaboration to help businesses worldwide improve service, grow their business faster and reduce costs.
price ($mm)[EV]
$1,413 [$1,368]
rev ($mm)
$413
EBITDA ($mm)
EV / rev
3.4x
EV / EBITDA
closed 7/20/2016 via Company Press Release

Virtual Hold Technology, LLC, acquired CallPromise, LLC

synopsis: To fuel callback services that scale to any contact service investment, Virtual Hold Technology (VHT) has acquired CallPromise, a multichannel, cloud-based, callback-platform provider. The CallPromise SaaS solution will become part of VHT Cloud, enabling rapid deployment of callback applications across channels.
buyer: Virtual Hold Technology, LLC
Virtual Hold Technology offers a suite of complementary, patented solutions that help organizations enhance the customer journey in order to achieve greater loyalty, efficiency and revenue. Their virtual queuing and customer engagement solutions are designed to empower customers, agents and brands. "
target: CallPromise, LLC
CallPromise is a software-as-a-service offering singularly focused on multi-channel, cloud-based callback. They partner with high-service brands and help them engage customers with exceptional contact experiences. They are dedicated to reconnecting companies with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2016 via BusinessWire

NICE Systems Ltd, acquired inContact, Inc.

synopsis: NICE, a worldwide leading provider of enterprise software solutions, announced the acquisition of inContact, the leader in cloud contact center. This acquisition brings together two leaders, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization suite in the cloud.
buyer: NICE Systems Ltd (NICE:$1,607.31)
NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured/unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
target: inContact, Inc. (SAAS:$233.04)
inContact is the cloud contact center software leader. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
price ($mm)[EV]
$867 [$864]
rev ($mm)
$233
EBITDA ($mm)
$2
EV / rev
3.8x
EV / EBITDA
583.6x
announced 3/28/2016 via Company Press Release

Fusion, will acquire Technology for Business

synopsis: Fusion, a leading provider of cloud services, announced that it will significantly expand its product offering through the acquisition of Technology for Business Corporation (TFB). The Manhattan Beach, California-based company provides industry leading Contact Center solutions to over 500 enterprises throughout the U.S. and internationally.
buyer: Fusion (FSNN:$150.53)
Fusion is a leading provider of integrated cloud solutions to small, medium and large businesses. Fusion's advanced, high availability cloud service platform enables the integration of leading edge solutions in the cloud. "
target: Technology for Business
For twenty-five years, TFB has been a leading developer of software for contact centers and businesses across all industries, with a strong focus on healthcare, government, homeland security, energy, entertainment, banking and education.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/13/2016 via PR Newswire

IMCap Partners AG, acquired Attensity Europe GmbH

synopsis: Attensity Europe, a leading solution provider in the customer interaction management market, is breaking away from its US parent company, Attensity Group Inc., thanks to investment from a consortium led by IMCap Partners and will now become an independent company. Attensity Europe will focus on the growth segment of omni-channel customer service.
buyer: IMCap Partners AG
IMCap Partners invests in small and medium sized companies. They invest, as entrepreneurs, in sustainable business models alongside strong management teams. Besides providing capital they support companies and management teams with operational experience to drive sustainable long term growth. "
target parent: Attensity Group Inc.
target: Attensity Europe GmbH
Attensity Europe, headquartered in Saarbrücken, is a leading solution provider in the field of omni-channel customer communications and customer interaction management. Their core product is the market-leading solution "Respond", a multilingual and omni-channel response management software.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/6/2016 via PR Newswire

ShoreTel Inc., acquired Corvisa LLC

synopsis: ShoreTel, the leading provider of brilliantly simple hosted phone systems and unified communications (UC) solutions, announced it has completed its acquisition of Corvisa LLC, a provider of cloud-based communications solutions, from Novation Companies, Inc.
buyer: ShoreTel Inc. (SHOR:$360.44)
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. "
target parent: Novation Companies, Inc.
target: Corvisa LLC
Corvisa provides businesses with a single source for cloud communications solutions. Corvisa combines powerful contact center software, business phone systems and connectivity services with the unmatched flexibility of our Summit development platform.
price ($mm)
$8.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/1/2015 via BusinessWire

Marlin Equity Partners, acquired LiveOps, Inc.

synopsis: Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, announced the completion of Marlin's acquisition of LiveOps Cloud Platform. LiveOps is the global leader in cloud contact center and customer service solutions.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $3 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target: LiveOps, Inc.
LiveOps is the global leader in cloud contact center and customer service solutions. LiveOps' award-winning platform has processed more than one billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/4/2015 via PR Newswire

West Corporation, acquired Magnetic North Software Ltd

synopsis: West Corporation has acquired Magnetic North, a provider of proprietary hosted customer contact center and unified communications solutions to enterprises. The technology that Magnetic North has developed will be used across West to provide clients with the capability to deliver seamless and contextual multi-channel consumer experiences.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services such as unified communication services, public safety services, interactive services such as automated notifications, and more. "
target: Magnetic North Software Ltd
Magnetic North is a U.K.-based provider of proprietary hosted customer contact center and unified communications solutions to enterprises. It is leading the contact center in the cloud revolution by providing organizations of every size with a high-availability, secure, enterprise-class solution.
price ($mm)
$39
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/8/2015 via PR Web

Contact Solutions, acquired NexxPhase

synopsis: Contact Solutions, a leading provider of cloud-based customer engagement solutions improved by business intelligence, announced it has acquired NexxPhase. NexxPhase is a cloud-based provider of virtual customer engagement solutions that rapidly integrate communication channels, customer interactions, and back-office systems.
buyer: Contact Solutions
Contact Solutions' cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. "
target parent: NexxLinx Inc.
target: NexxPhase
NexxPhase helps companies shatter brick-walled customer channel siloes. Their cloud-based NexxPhase Customer Engagement Platform powers a SingleView™ of each customer across all interaction channels and is packaged with commercial-grade contact center services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2015 via Market Wire

Enghouse Systems Limited, acquired Reitek S.p.A.

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced it has acquired Reitek S.p.A, a leading provider of omni-channel contact center solutions for enterprises of all sizes including multinational corporations.
buyer: Enghouse Systems Limited (TSX:ENGH:$395.77)
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments. "
target: Reitek S.p.A.
Founded in 1990, Reitek designs and develops integrated, omni-channel contact center software products for small, medium or large organizations. The solutions can be deployed both on premise and in the cloud. The company is based in Milan, Italy.
price ($mm)
$5.13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/3/2014 via Market Wire

Enghouse Systems Limited, acquired Voxtron NV

synopsis: Enghouse Systems Limited announced it has acquired Voxtron NV. Headquartered in Temse, Belgium (near Brussels), Voxtron is a provider of multi-channel contact center and dispatch solutions for small, medium and large enterprises as well as the railroads and utilities sectors.
buyer: Enghouse Systems Limited (TSX:ENGH:$395.77)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target: Voxtron NV
Founded in 1994, Voxtron is a Belgium based company focused on delivering multi-channel contact center products with thousands of installations internationally, for small, medium and large organizations. The company has operations in Belgium, Germany and Austria.
price ($mm)
$8.35
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/22/2014 via Company Press Release

Potomac Equity Partners, acquired Dial Connection

synopsis: Potomac Equity Partners, LLC announced the acquisition and recapitalization, in partnership with the company's management team, of DialConnection, LLC, a rapidly growing provider of cloud-based software-as-a-service and premise-based contact center solutions for enterprise clients.
buyer: Potomac Equity Partners
Potomac Equity Partners is a Washington, D.C.-based private equity investment firm focused on providing superior equity returns through the close partnership and collaboration with its portfolio company management team members. "
target: Dial Connection
DialConnection is a leading provider of integrated contact center solutions via its cloud and premise platforms. Their proprietary real-time data management platform enables the company to deliver a fully automated and scalable solution to its diverse customer base within a variety of industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/25/2014 via BusinessWire

LaSalle Capital Group, L.P., acquired Avtex Solutions, LLC

synopsis: LaSalle Capital, a Chicago-based investment firm, and Marquette Companies announced that LaSalle Capital has purchased Minneapolis-based Avtex Solutions, a leading provider of integrated customer experience technology solutions.
buyer: LaSalle Capital Group, L.P.
LaSalle Capital is a leading private equity firm with extensive experience in the lower middle market. They currently manage two funds totaling over $330 million in capital. Their team has deep experience in partnering with management teams to grow and develop small businesses. "
target parent: Pohlad Family Companies
target: Avtex Solutions, LLC
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2014 via GlobeNewswire

Mitel Networks Corporation, acquired OAISYS

synopsis: Mitel, a global leader in business communications, announced the acquisition of contact center supplier OAISYS, a leading developer of integrated call recording and quality management solutions.
buyer: Mitel Networks Corporation (MITL:$1,059.10)
Mitel is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. "
target: OAISYS
OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker:
 
 
 
 
 
 
 
 
Blue Prism
Blue Prism
Blue Prism's Robotic Process Automation (RPA) software enables business operations to be agile and cost effective through rapid automation of manual, rules based, back office administrative processes, reducing cost and improving accuracy by creating a "digital workforce"​.
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703
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Ticker: TSXV:GOOD
 
 
 
 
 
 
 
 
Goodlife Networks Inc.
Goodlife Networks Inc.
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Ticker: OTCPK:DLOC
 
 
 
 
 
 
 
 
Digital Locations
Digital Locations
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Gridsum Holding Inc.
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Ayfie
Ayfie
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SenSen Networks
SenSen Networks
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year
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Ticker: ASX:OPN
 
 
 
 
 
 
 
 
OpenDNA
OpenDNA
The OpenDNA Group of companies provides fully integrated digital marketing and customer acquisition services focusing on driving online sales of products and services for its clients. OpenDNA provides personalized real-time, targeted marketing.
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Tracker Ventures Corp.
Tracker Ventures Corp.
Canada-based Tracker Ventures is an analytics software company that leverages blockchain and digital asset technology to transform and modernize multiple industries. The company's turnkey real-time tracking solutions offer the latest in IoT and AI, providing valuable data and business intelligence.
year
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EBITDA ($mm)
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EBIT ($mm)
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Net Income ($mm)
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0
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Ticker: HPE
 
 
 
 
 
 
 
 
Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, their technology makes IT more efficient, productive and secure.
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rev ($mm)
$26,982.00
EBITDA ($mm)
$4,284.00
EBIT ($mm)
$1,659.00
Net Income ($mm)
Employees
59400
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Ticker: ENXTPA:NEO
 
 
 
 
 
 
 
 
NeoPost SA
NeoPost SA
NEOPOST is the number 2 global supplier in Mail Solutions and a major player in the field of Digital Communications and Shipping Solutions. Its aim is to help companies improve the way they manage interactions with their clients and stakeholders.
year
2020
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$1,270.71
EBITDA ($mm)
$265.01
EBIT ($mm)
$174.34
Net Income ($mm)
Employees
5577
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Ticker: CPSE:AGILC
 
 
 
 
 
 
 
 
Agillic
Agillic
Agillic is a Danish software company enabling marketers to maximise the use of data and translate it into relevant and personalised communication establishing strong relations between people and brands.
year
2020
rev ($mm)
$8.39
EBITDA ($mm)
($2.43)
EBIT ($mm)
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Net Income ($mm)
Employees
61
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Ticker: OTCPK:FSSN
 
 
 
 
 
 
 
 
FISION
FISION
FISION is a cloud-based digital asset management, marketing automation, and sales enablement company. FISION’s advanced, proprietary technology specializes in managing a customer’s brand and marketing content enabling marketing and sales people to create compelling on-brand communications.
year
2020
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$0.45
EBITDA ($mm)
($2.98)
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Net Income ($mm)
Employees
0
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Ticker: MLGT
 
 
 
 
 
 
 
 
mLight Tech, Inc.
mLight Tech, Inc., a development stage company, intends to provide software solutions to simplify the management of networked personal computers.
year
2013
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: TSE:3993
 
 
 
 
 
 
 
 
PKSHA Technology
PKSHA Technology
PKSHA Technology develops machine learning and deep learning area algorithm modules such as general-purpose dialog engine and area-specific image recognition engines. Their mission is to formulate future software, research and develop technology to enhance various software and hardware.
year
2018
rev ($mm)
$15.19
EBITDA ($mm)
$6.17
EBIT ($mm)
$5.61
Net Income ($mm)
$5.63
Employees
80
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Ticker: BLIN
 
 
 
 
 
 
 
 
Bridgeline Digital, Inc.
Bridgeline Digital, Inc.
Bridgeline Digital is developer of the award-winning iAPPS Web Engagement Platform and related interactive solutions. The iAPPS platform integrates Web Content Management, eCommerce, eMarketing, and web Analytics capabilities within the heart of mission critical websites or eCommerce web stores.
year
2020
rev ($mm)
$10.91
EBITDA ($mm)
($0.33)
EBIT ($mm)
($1.28)
Net Income ($mm)
$0.33
Employees
39
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Ticker: SHOR
 
 
 
 
 
 
 
 
ShoreTel Inc.
ShoreTel Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
year
2015
rev ($mm)
$360.44
EBITDA ($mm)
$28.62
EBIT ($mm)
$9.73
Net Income ($mm)
Employees
1063
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Ticker: PACT
 
 
 
 
 
 
 
 
PacificNet Inc.
PacificNet Inc. is a leading provider of Customer Relationship Management (CRM), mobile Internet, e-commerce and gaming technology in China. PacificNet's clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in China.
year
2007
rev ($mm)
$18.99
EBITDA ($mm)
($9.83)
EBIT ($mm)
($10.58)
Net Income ($mm)
Employees
500
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Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
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Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
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Ticker: US:CICN
 
 
 
 
 
 
 
 
Cicero, Inc.
Cicero, Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions for Global Fortune 500 and other companies and government organizations.
year
2009
rev ($mm)
$2.50
EBITDA ($mm)
($1.95)
EBIT ($mm)
($1.97)
Net Income ($mm)
Employees
25
  • drill down
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Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
  • drill down
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Ticker: JCDA
 
 
 
 
 
 
 
 
Jacada Ltd.
Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, “intelligent” workspace, Jacada solutions create greater operational efficiency.
year
2009
rev ($mm)
$16.66
EBITDA ($mm)
($7.85)
EBIT ($mm)
($8.40)
Net Income ($mm)
Employees
136
  • drill down
  • watch
Ticker: AIM:ECK
 
 
 
 
 
 
 
 
Eckoh Plc
Eckoh Plc
Eckoh is a global provider of secure payment products and customer service solutions, working with organizations in over 10 countries around the world. Their range of secure payment products removes customer card data from contact centres and IT environments.
year
2016
rev ($mm)
$29.47
EBITDA ($mm)
$6.90
EBIT ($mm)
$3.21
Net Income ($mm)
$2.54
Employees
136
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSXV:TTM
 
 
 
 
 
 
 
 
3 Tier Logic
3 Tier Logic
3 Tier Logic's core product Platform³, launched in early 2014, is a consumer-to-consumer content marketing, data mining, loyalty and rewards platform used by brands to engage consumers on the web or mobile phone through digital and social channels.
year
2014
rev ($mm)
$0.26
EBITDA ($mm)
($1.18)
EBIT ($mm)
($1.19)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
  • drill down
  • watch