Like Loxysoft AB

announced 11/30/2020 via BNC Analysis

LeadDesk Oy, will acquire Loxysoft AB

synopsis: Finland-based LeadDesk Oyj is acquiring the entire share capital of Loxysoft AB, a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. The acquisition will strengthen LeadDesk’s position as the leading SaaS contact center software vendor in the Nordics.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: Loxysoft AB
Loxysoft is a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. Loxysoft offers robust, scalable enterprise-class solutions for small and large businesses with omnichannel and multisite environments.
price ($mm)
$19
rev ($mm)
$8
EBITDA ($mm)
EV / rev
2.6x
EV / EBITDA
closed 3/10/2020 via BusinessWire

Serenova merged with LifeSize, Inc.,

synopsis: Lifesize, a global innovator of video collaboration and meeting productivity solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, have merged creating a contact center communications and workplace collaboration company serving more than 10,000 customers worldwide.
buyer: LifeSize, Inc.
Lifesize is a global innovator of video collaboration and meeting productivity solutions. Combining best-in-class, cloud-based video conferencing solutions with integrated meeting room systems, Lifesize makes it possible to connect face to face with anyone, anywhere and from any device. "
target: Serenova
Serenova is a leading provider of cloud-based, multichannel contact center software. The company’s SaaS software suite enables the management and optimization of inbound and outbound customer communication strategies across voice, email, chat, social, and mobile channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2019 via PR Web

Serenova, acquired ProScheduler WFM

synopsis: Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced it acquired the technology and hired the team behind the ProScheduler platform from Loxysoft. ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience
buyer: Serenova
Serenova has transformed the customer experience by creating a true cloud contact center solution that could deliver immediate, consistent, and exceptional service. It provides the ability to unify everything from customer engagement to quality management to analytics. "
target parent: Loxysoft AB
target: ProScheduler WFM
ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience, by optimizing schedules based on incoming traffic, and for project planning of outbound activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/11/2018 via GlobeNewswire

Twilio, acquired Ytica

synopsis: Twilio Inc., the leading cloud communications platform, announced it has acquired Ytica. Ytica provides highly customizable contact center reporting, speech analytics and workforce optimization (WFO) software to enhance agent performance in the contact center and provides businesses a unified view of the way they engage with their customers.
buyer: Twilio (TWLO:$1,986.90)
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. "
target: Ytica
Ytica provides highly customizable contact center reporting, speech analytics and workforce optimization (WFO) software to enhance agent performance in the contact center and provides businesses a unified view of the way they engage with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2017 via Company Press Release

Serenova, acquired TelStrat International, Ltd.

synopsis: Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced that it has completed the acquisition of TelStrat, a leading provider of call recording, quality, analytics, and workforce management (WFM) solutions.
buyer: Serenova
Serenova is the most globally scalable contact center-as-a-service (CCaaS) provider. They simplify every aspect of the customer experience, from front office to back, to make life easier for their customers and their employees. "
target: TelStrat International, Ltd.
TelStrat develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology that makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/2/2015 via Company Press Release

Professional Teledata merged with Startel Corporation,

synopsis: Startel Corporation, a provider of unified business communications for contact centers and telephone answering services, has merged with Professional Teledata, a pioneer in order entry, billing management and hosted and premise-based solutions for call centers. Professional Teledata is now a wholly owned independent subsidiary of Startel.
buyer: Startel Corporation
Startel is a leading provider of unified communications, business process automation, and performance management solutions and services. Startel has a customer base of contact centers, education, government, healthcare, insurance, telephone answering service, utilities industries and more. "
target: Professional Teledata
Professional Teledata is a technology provider, and pioneer, to the telephone answering service industry and offers a complete hosted or premise-based turnkey solution that includes voice logging, faxing services, order entry, secure messaging, billing services, customer web portal, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/24/2014 via BNC Analysis

Loxysoft AB, acquired Dolphin Software AS

synopsis: Loxysoft AB, Sweden’s most successful supplier of products and services for the contact center industry acquires Dolphin Software AS, one of the leading Scandinavian vendors of contact centre solutions. Dolphin Software helps enterprises to optimize their customer service improving customer satisfaction and increasing productivity.
buyer: Loxysoft AB
Loxysoft is a software company that develops and provides software with a focus on sales processes. They can also offer a number of services for products such as training of various kinds, and consulting service process mapping to help companies build efficient processes in their own business. "
target parent: Verdane Capital
target: Dolphin Software AS
Dolphin Software is one of the leading Scandinavian vendors of contact centre solutions. Dolphin Software helps enterprises to optimize their customer service improving customer satisfaction and increasing productivity.
price ($mm)
rev ($mm)
$10
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 3/5/2014 via Market Watch

Enghouse Systems Limited, acquired IT Sonix AG

synopsis: Enghouse Systems Limited CA announced that it has acquired IT Sonix AG. IT Sonix is a software provider specializing in outbound contact center solutions with a particular focus on tele-marketing.
buyer: Enghouse Systems Limited (TSX:ENGH:$390.66)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth. "
target: IT Sonix AG
IT Sonix AG specializes in the development and sale of high-quality telecommunications solutions as well as customized, intuitive software. In addition to its headquarters in Leipzig, the internationally active IT Sonix AG has offices in Belper/Derby (UK) and Bolzano (Italy).
price ($mm)
$9.62
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2013 via BusinessWire

Genesys Telecommunications Laboratories, acquired Echopass Corporation

synopsis: Genesys, a leading provider of customer engagement and contact center solutions, announced that it has completed the acquisition of Echopass Corporation (www.echopass.com). With the acquisition Genesys extends its market leadership position in cloud-based contact center solutions.
buyer parent: Permira
buyer: Genesys Telecommunications Laboratories
Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. "
target: Echopass Corporation
Echopass is the leading provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/17/2013 via GlobeNewswire

Mitel Networks Corporation, acquired prairieFyre Software Inc.

synopsis: Mitel, a leading provider of cloud and premises-based unified communications software solutions, completed the acquisition of one of its key suppliers, prairieFyre Software Inc., a privately held global provider of contact center, business analytics, and workforce optimization software and services.
buyer: Mitel Networks Corporation (MITL:$1,059.10)
Mitel is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. "
target: prairieFyre Software Inc.
prairieFyre Software Inc. develops .NET-based telecommunications products. It offers contact center solutions, such as Mitel IP-based and Microsoft Office communications server platforms.
price ($mm)[EV]
$24 [$20]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/5/2013 via Company Press Release

Komutel, Inc., acquired Novo Technologies

synopsis: Novo announces its acquisition by Komutel, a leading Enterprise Communication software developer. Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers.
buyer: Komutel, Inc.
Komutel is a high technology company specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel offers a suite of software products designed to enhance the performance of internal communications and inbound/outbound call handling. "
target: Novo Technologies
Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable call recording and quality monitoring solutions for contact centers. It has has extensive experience across a range of industries, including finance, government, health, insurance, and retail.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/9/2012 via BusinessWire

Lithium Technologies, Inc., acquired Social Dynamx

synopsis: Lithium Technologies, the leader in Social Customer Experience, announced that it has acquired Social Dynamx, an enterprise social customer care platform that helps brands respond to millions of social conversations in a cost effective way. The combined offering is available immediately as Lithium Social Web™.
buyer: Lithium Technologies, Inc.
Lithium is the leading provider of Social CRM solutions to power the customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company's behalf."
target: Social Dynamx
Social Dynamx is an enterprise social customer care platform that helps brands respond to millions of social conversations in a cost effective way. Social Dynamx customers include leading companies such as Time Warner Cable, DISH Network and Convio.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/7/2012 via Wall Street Journal

24/7 Customer, acquired Voxify

synopsis: 24/7 is a Silicon Valley company that uses large-scale data analytics to try to predict what customers want in order to serve them better. 24/7 has acquired Voxify, a Microsoft partner that creates automated call center agents from investors including El Dorado Ventures, Intel Capital, Palomar Ventures and Sigma Partners.
buyer: 24/7 Customer
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India. "
target: Voxify
Voxify continues to be recognized as the top-ranked speech self-service solution provider for enterprise contact centers. It has invested in technology to free enterprises from the timelines, costs, performance challenges, and maintenance burden of traditional professional services engagements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/1/2012 via BusinessWire

Permira, acquired Genesys Telecommunications Labs, Inc.

synopsis: Permira, the European private equity firm with global reach, announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a global expert in contact center technology software, from Alcatel-Lucent.
buyer: Permira
Permira is a European private equity firm with global reach. The Permira funds, raised from pension funds and other institutions, make long-term investments in companies with the ambition of transforming their performance and driving sustainable growth. "
target parent: Alcatel-Lucent
target: Genesys Telecommunications Labs, Inc.
Headquartered in Daly City, CA, Genesys Telecommunications Labs is one of the leading suppliers of enterprise software and solutions that enable best-in-class customer service for companies and organizations.
price ($mm)
$1,500
rev ($mm)
$500
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 7/6/2011 via BusinessWire

Interactive Intelligence, Inc., acquired CallTime Solutions

synopsis: Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, has acquired Sydney-based CallTime Solutions, an exclusive reseller of the vendor’s software suite. CallTime undertakes consulting, project management, system integration and offers a range of managed services to its customers and partners.
buyer: Interactive Intelligence, Inc. (ININ:$426.17)
Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions include vertical-specific applications for insurance and collections. "
target: CallTime Solutions
Specialists in Communications Solutions and Integration Services for Call Centres, Enterprises and Telecommunication Service Providers, CallTime Solutions develops and deploys innovative communications solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/27/2007 via BusinessWire

Avtex, Inc., acquired Perimeter Technology

synopsis: Avtex, Inc. has acquired Perimeter Technology of Georgia. Avtex is the largest reseller of the Interactive Intelligence suite of products. Interactive Intelligence, Inc., of Indianapolis, is a global company specializing in software for Contact Center, IP Telephony and Messaging applications.
buyer: Avtex, Inc.
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers. "
target: Perimeter Technology
Perimeter Technology is a premier provider of Call Center solutions and services for Interactive Intelligence’s Interaction Center Platform, an all-in-one multi-channel software platform for contact centers, the enterprise and the remote and mobile workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/30/2020 via PR Newswire

Enghouse Systems Limited, acquired Altitude

synopsis: Enghouse Systems Limited, a Canadian provider of enterprise software solutions, has acquired Altitude Software which is based in Lisbon, Portugal. Altitude provides omnichannel contact center solutions for small and large organizations, with a focus on the business process outsourcing (BPO) market segment.
buyer: Enghouse Systems Limited (TSX:ENGH:$390.66)
Enghouse is a Canadian publicly traded company that provides enterprise software solutions focusing on remote work, visual computing, and communications for next-generation software-defined networks. The company's two-pronged growth strategy focuses on internal growth and acquisitions. "
target: Altitude
Altitude is a global provider of omnichannel solutions that help companies and organizations unify all customer interactions and become more customer-centric. Its software suite manages in real time enterprise functions such as customer service, help desk, collections, telesales, surveys, and more.
price ($mm)
rev ($mm)
$30
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 10/29/2020 via BusinessWire

Five9, Inc., will acquire Inference Solutions

synopsis: Five9, Inc., a leading provider of the intelligent cloud contact center, will acquire Inference Solutions, the most widely deployed Intelligent Virtual Agent (IVA) platform. The acquisition of Inference accelerates Five9's leadership position in AI while also providing its customers with a market leading IVA.
buyer: Five9, Inc. (FIVN:$477.70)
Five9 is a provider of cloud contact center solutions. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, empower agents, and deliver tangible business results. "
target: Inference Solutions
Inference solutions is a global leader in cloud-based IVR (Interactive Voice Response), call-handling, and messaging solutions. Inference’s flagship product, Inference Studio, is a browser based self-service creation environment for building complex call handling and messaging solutions.
price ($mm)
$148
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2016 via BusinessWire

NICE Systems Ltd, acquired inContact, Inc.

synopsis: NICE, a worldwide leading provider of enterprise software solutions, announced the acquisition of inContact, the leader in cloud contact center. This acquisition brings together two leaders, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization suite in the cloud.
buyer: NICE Systems Ltd (NICE:$1,755.46)
NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured/unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
target: inContact, Inc. (SAAS:$233.04)
inContact is the cloud contact center software leader. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
price ($mm)[EV]
$867 [$864]
rev ($mm)
$233
EBITDA ($mm)
$2
EV / rev
3.8x
EV / EBITDA
583.6x
closed 5/3/2015 via BusinessWire

IR Prognosis, acquired IQ Services

synopsis: IR Prognosis is pleased to announce the acquisition of the US based IQ Services business. IQ Services offers a unique approach to contact center testing and monitoring. IQ Services creates Virtual Customer® test traffic to access communications technology from the outside-in, providing reliable performance metrics from an end-user perspective.
buyer: IR Prognosis
Integrated Research (IR Prognosis) is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. "
target: IQ Services
IQ Services offers a unique approach to contact center testing and monitoring. IQ Services creates Virtual Customer® test traffic to access communications technology from the outside-in, providing reliable performance metrics from an end-user perspective.
price ($mm)
$1.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/30/2020 via BNC Analysis

LeadDesk Oy, will acquire Loxysoft AB

synopsis: Finland-based LeadDesk Oyj is acquiring the entire share capital of Loxysoft AB, a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. The acquisition will strengthen LeadDesk’s position as the leading SaaS contact center software vendor in the Nordics.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: Loxysoft AB
Loxysoft is a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. Loxysoft offers robust, scalable enterprise-class solutions for small and large businesses with omnichannel and multisite environments.
price ($mm)
$19
rev ($mm)
$8
EBITDA ($mm)
EV / rev
2.6x
EV / EBITDA
closed 11/20/2019 via PR Web

Serenova, acquired ProScheduler WFM

synopsis: Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced it acquired the technology and hired the team behind the ProScheduler platform from Loxysoft. ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience
buyer: Serenova
Serenova has transformed the customer experience by creating a true cloud contact center solution that could deliver immediate, consistent, and exceptional service. It provides the ability to unify everything from customer engagement to quality management to analytics. "
target parent: Loxysoft AB
target: ProScheduler WFM
ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience, by optimizing schedules based on incoming traffic, and for project planning of outbound activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/24/2014 via BNC Analysis

Loxysoft AB, acquired Dolphin Software AS

synopsis: Loxysoft AB, Sweden’s most successful supplier of products and services for the contact center industry acquires Dolphin Software AS, one of the leading Scandinavian vendors of contact centre solutions. Dolphin Software helps enterprises to optimize their customer service improving customer satisfaction and increasing productivity.
buyer: Loxysoft AB
Loxysoft is a software company that develops and provides software with a focus on sales processes. They can also offer a number of services for products such as training of various kinds, and consulting service process mapping to help companies build efficient processes in their own business. "
target parent: Verdane Capital
target: Dolphin Software AS
Dolphin Software is one of the leading Scandinavian vendors of contact centre solutions. Dolphin Software helps enterprises to optimize their customer service improving customer satisfaction and increasing productivity.
price ($mm)
rev ($mm)
$10
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 7/15/2021 via BNC Analysis

LeadDesk Oy, acquired GetJenny

synopsis: LeadDesk, a European SaaS contact centre software vendor, has acquired GetJenny Ltd, a Finnish company specialized in automating customer service with AI. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: GetJenny
GetJenny is a Finnish company specialized in automating customer service with artificial intelligence. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
price ($mm)
$7.00
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
4.2x
EV / EBITDA
21.1x
announced 11/30/2020 via BNC Analysis

LeadDesk Oy, will acquire Loxysoft AB

synopsis: Finland-based LeadDesk Oyj is acquiring the entire share capital of Loxysoft AB, a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. The acquisition will strengthen LeadDesk’s position as the leading SaaS contact center software vendor in the Nordics.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: Loxysoft AB
Loxysoft is a Swedish SaaS company and provider of systems for Contact Center, Telemarketing, and Workforce Management. Loxysoft offers robust, scalable enterprise-class solutions for small and large businesses with omnichannel and multisite environments.
price ($mm)
$19
rev ($mm)
$8
EBITDA ($mm)
EV / rev
2.6x
EV / EBITDA
closed 9/30/2020 via BNC Analysis

LeadDesk Oy, acquired Capricode Systems

synopsis: LeadDesk, one of the leading vendors of SaaS contact centre software in the Nordics, has acquired Capricode Systems Oy, a Finnish communications software company. Capricode Systems specializes in tailored customer service systems. They offer SaaS-based services to clients in the healthcare, energy, taxi, call center and rental apartment industries.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Nordic company that provides industry-standard software for contact centers, inside sales and telemarketers. The company’s cloud-based SaaS software replaces legacy on-premise solutions and offers contact centers and sales teams of all sizes greater efficiency and flexibility. "
target: Capricode Systems
Capricode Systems is a Finnish communications software company. Capricode Systems specializes in business critical, tailored customer service systems. They offer SaaS-based services to clients in the healthcare, energy, taxi, call center, and rental apartment industries.
price ($mm)
$2.82
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
1.9x
EV / EBITDA
24.3x
announced 11/22/2016 via Company Press Release

LeadDesk Oy, will acquire Qumido GmbH

synopsis: LeadDesk Oy, Europe’s leading provider of contact center software, announced that it has entered a definitive agreement to acquire Qumido GmbH in an asset deal. Qumido is considered one of Germany’s leading outbound software providers, offering a 100% web-based campaign management and dialer system.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk provides industry-standard software for contact centers, inside sales and telemarketers. The company’s cloud-based SaaS software replaces legacy on-premise solutions and offers contact centers and sales teams of all sizes greater efficiency and flexibility, with lower costs and complexity. "
target: Qumido GmbH
Qumido is a highly specialized IT company that offers a software solution to optimize the complex business and communication processes of call centers. As Germany’s leader in outbound call center software, Qumido offers a 100% web-based campaign management and dialer system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/22/2016 via Company Press Release

LeadDesk Oy, will acquire Qumido GmbH

synopsis: LeadDesk Oy, Europe’s leading provider of contact center software, announced that it has entered a definitive agreement to acquire Qumido GmbH in an asset deal. Qumido is considered one of Germany’s leading outbound software providers, offering a 100% web-based campaign management and dialer system.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk provides industry-standard software for contact centers, inside sales and telemarketers. The company’s cloud-based SaaS software replaces legacy on-premise solutions and offers contact centers and sales teams of all sizes greater efficiency and flexibility, with lower costs and complexity. "
target: Qumido GmbH
Qumido is a highly specialized IT company that offers a software solution to optimize the complex business and communication processes of call centers. As Germany’s leader in outbound call center software, Qumido offers a 100% web-based campaign management and dialer system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/7/2020 via PR Web

leadHOOP, LLC, will acquire MatchMaximizer

synopsis: leadHOOP, LLC, a leading SaaS company, signed an agreement on to acquire the assets of MatchMaximizer, a privately held competitor. MatchMaximizer is a full-service, turnkey lead generation technology. It is all-in-one solution for contact centers, web partners, schools, and agencies.
buyer: leadHOOP, LLC
leadHOOP is a leading lead generation SaaS Platform & Marketplace. Leveraging their technology, they help improve consumer inquiry results with an easy to use set of tools for buyers, sellers, and aggregators. Founded in 2017, the company is headquartered in the suburbs of New York City. "
target: MatchMaximizer
MatchMaximizer is a full-service, turnkey lead generation technology. MatchMaximizer was developed initially to support technical platform needs of lead generation contact centers. Since then, it has grown as an all-in-one solution for contact centers, web partners, schools, and agencies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/17/2017 via PR Web

Surefire Social, Inc., acquired Promio, Inc.

synopsis: Surefire Social has purchased Atlanta-based franchise marketing company Promio. The acquisition preceded a rebranding as Surefire Local, a change that better reflects the company’s capabilities in hyper-local marketing. With its acquisition of Promio, Surefire Local has added key capabilities to its SurePulse™ marketing cloud.
buyer: Surefire Social, Inc.
Surefire Local provides simple, accessible and cost-effective new customer acquisition products and services, helping local business owners live prosperously. It has emerged as a top local marketing technology company and a top Google Premier Partner. "
target: Promio, Inc.
Promio is an all-in-one local marketing system that guarantees more revenue in 90 days or less. It delivers all the marketing essentials -- lead generation, lead conversion, customer retention, and reputation management -- in one simple system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like Loxysoft AB


read more

Loxysoft AB

Serenova

ProScheduler WFM

Ytica

TelStrat International, Ltd.

Professional Teledata

Dolphin Software AS

IT Sonix AG

Echopass Corporation

prairieFyre Software Inc.

Novo Technologies

Social Dynamx

Voxify

Genesys Telecommunications Labs, Inc.

CallTime Solutions

Perimeter Technology

Altitude

Inference Solutions

inContact, Inc.

IQ Services

read more

Loxysoft AB

ProScheduler WFM

Dolphin Software AS

read more

GetJenny

Loxysoft AB

Capricode Systems

Qumido GmbH

read more

Qumido GmbH

MatchMaximizer

Promio, Inc.

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Jacada Ltd.
Jacada Ltd.
Jacada is the leading provider of contact center automation software. Jacada provides a low code platform that assists contact center agents in real-time during live customer interactions. Their Customer Assist solution enables companies to provide support using AI-powered virtual agents.
year
2017
rev ($mm)
$14.70
EBITDA ($mm)
($3.98)
EBIT ($mm)
($4.17)
Net Income ($mm)
Employees
106
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Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2021
rev ($mm)
$477.70
EBITDA ($mm)
$17.51
EBIT ($mm)
($11.37)
Net Income ($mm)
Employees
1549
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Ticker: EVCM
 
 
 
 
 
 
 
 
EverCommerce
EverCommerce
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 500,000 global service-based businesses accelerate growth, streamline operations, and increase retention.
year
2021
rev ($mm)
$407.11
EBITDA ($mm)
$68.53
EBIT ($mm)
($17.19)
Net Income ($mm)
Employees
1750
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Ticker: HLSE:LEADD
 
 
 
 
 
 
 
 
LeadDesk Oy
LeadDesk provides industry-standard software for contact centers, inside sales and telemarketers. The company’s cloud-based SaaS software replaces legacy on-premise solutions and offers contact centers and sales teams of all sizes greater efficiency and flexibility, with lower costs and complexity.
year
2020
rev ($mm)
$16.30
EBITDA ($mm)
$0.56
EBIT ($mm)
$0.35
Net Income ($mm)
$0.24
Employees
116
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Ticker: MCHX
 
 
 
 
 
 
 
 
Marchex, Inc.
Marchex, Inc.
Marchex’s mission is to unlock local commerce globally by helping advertisers reach customers through the phone when they are ready to buy. The company's performance-based call advertising products are reinventing how businesses acquire and upsell new customers through phone calls.
year
2019
rev ($mm)
$100.67
EBITDA ($mm)
$1.11
EBIT ($mm)
($5.66)
Net Income ($mm)
Employees
254
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