Like VoiceVibes, Inc

closed 1/15/2021 via Company Press Release

bigtincan, acquired VoiceVibes, Inc

synopsis: Bigtincan, the global leader in sales enablement automation, has acquired VoiceVibes Inc., one of the most advanced voice analytics engines in the market. The deal extends Bigtincan’s lead in AI-driven sales enablement to help sellers most effectively engage with buyers in the digital world.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: VoiceVibes, Inc
VoiceVibes is an AI-powered practice and coaching platform that helps people sound more natural and polished when they speak. myVoiceVibes, its cloud-based public speaking practice tool, enables effective communication while boosting the confidence of speakers.
price ($mm)
$2.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/20/2012 via BNC Analysis

MPS Enterprises, acquired Prewise Group Oy

synopsis: MPS Enterprises Ltd will acquire corporate digital learning services provider Prewise Oy. Prewise provides training and communication solutions for transition implementation, sales and customer support and professional skills development in digital channels.
buyer: MPS Enterprises
MPS Enterprises is a Finnish company operating internationally providing expertise in management and strategic personnel solutions. MPS is the preferred international partner in providing Leadership and Strategic Human Resource Solutions "
target: Prewise Group Oy
Prewise provides training and communication solutions for transition implementation, sales and customer support and professional skills development in digital channels. The group’s head office is located in Helsinki.
price ($mm)
rev ($mm)
$6
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 6/15/2021 via Company Press Release

Prosus N.V., acquired GoodHabitz B.V.

synopsis: Prosus N.V., a global consumer internet group, has acquired a majority stake in GoodHabitz B.V., a European provider of online training for businesses. Headquartered in the Netherlands, GoodHabitz provides enterprise clients with a broad range of cost-effective soft skills, such as leadership and management skills and digital learning content.
buyer: Prosus N.V. (ENXTAM:PRX:$4,086.00)
Prosus is a global consumer internet group and one of the largest technology investors in the world. Operating and investing globally in markets with long-term growth potential, Prosus builds leading consumer internet companies that empower people and enrich communities. "
target: GoodHabitz B.V.
Based in the Netherlands, GoodHabitz provides enterprise clients with a broad range of cost-effective soft-skills, such as leadership and management skills and digital learning content relevant to their entire employee base. The company offers 150 courses that are available across eight languages.
price ($mm)
$257
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/25/2021 via GlobeNewswire

Vector Solutions, acquired DiversityEdu

synopsis: Vector Solutions, the leading provider of software solutions for learning, operational readiness, workforce management, and risk reduction, has acquired DiversityEdu, a leading provider of online Diversity and Inclusion (D&I) learning that helps organizations build diverse teams and inclusive cultures.
buyer parent: Golden Gate Capital
buyer: Vector Solutions
Vector Solutions, a leader in eLearning and performance support, provides award-winning SaaS solutions for the engineering, construction, IT and education industries. Its brands deliver training, technology and performance management solutions using the latest innovations in learning and technology."
target: DiversityEdu
DiversityEdu creates online learning, climate assessments, and implementation tools proven to build diverse and inclusive culture. Over 200,000 course-takers have completed DiversityEdu programs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/10/2011 via Company Press Release

Callidus Software Inc., acquired Litmos Limited

synopsis: Callidus Software Inc., the leader in Sales Performance Management (SPM), announced that it has acquired leading Learning Management Systems (LMS) vendor, Litmos Limited.
buyer: Callidus Software Inc. (CALD:$239.66)
Callidus Software is the market and technology leader in Sales Performance Management (SPM). Callidus customers gain a competitive advantage by maximizing sales cost efficiencies and driving improvements in sales effectiveness. "
target: Litmos Limited
Litmos Limited provides hosted learning management system (LMS) solutions. Its LMS enables users to build and manage online courses using multimedia files, including videos, audio, and Flash. The LMS based courses enable learners to view videos, audio and podcasts, documents, and notes.
price ($mm)
$2.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/15/2021 via Company Press Release

bigtincan, acquired VoiceVibes, Inc

synopsis: Bigtincan, the global leader in sales enablement automation, has acquired VoiceVibes Inc., one of the most advanced voice analytics engines in the market. The deal extends Bigtincan’s lead in AI-driven sales enablement to help sellers most effectively engage with buyers in the digital world.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: VoiceVibes, Inc
VoiceVibes is an AI-powered practice and coaching platform that helps people sound more natural and polished when they speak. myVoiceVibes, its cloud-based public speaking practice tool, enables effective communication while boosting the confidence of speakers.
price ($mm)
$2.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/24/2021 via PR Newswire

bigtincan, will acquire Brainshark, Inc.

synopsis: Bigtincan will acquire Brainshark, Inc., the industry’s only data-driven readiness platform. The deal combines two of the leading providers of sales readiness solutions for training, coaching, and onboarding, adding enterprise-grade capabilities to create the most complete Sales Enablement Platform in the market.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Brainshark, Inc.
Brainshark's data-driven readiness platform for sales enablement provides the tools to prepare teams with the knowledge and skills they need to perform at the highest level. More than 900 organizations rely on Brainshark to onboard, train, and continuously up-skill their customer-facing teams.
price ($mm)
$83
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/23/2021 via PR Newswire

bigtincan, acquired Vidinoti SA

synopsis: Bigtincan, the global leader in sales enablement automation, has acquired Vidinoti SA. Based in Switzerland, Vidinoti is a leader in the area of Augmented Reality, leveraging a strong portfolio of patents and a web-based content management system that allows users to manage augmented content at scale.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Vidinoti SA
Vidinoti, based in Fribourg, Switzerland, is a leader in the field of Augmented Reality. Vidinoti's mission is to create a more engaging and richer user experience by seamlessly combining real environments with interactive digital content.
price ($mm)
$0.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/15/2021 via Company Press Release

bigtincan, acquired VoiceVibes, Inc

synopsis: Bigtincan, the global leader in sales enablement automation, has acquired VoiceVibes Inc., one of the most advanced voice analytics engines in the market. The deal extends Bigtincan’s lead in AI-driven sales enablement to help sellers most effectively engage with buyers in the digital world.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: VoiceVibes, Inc
VoiceVibes is an AI-powered practice and coaching platform that helps people sound more natural and polished when they speak. myVoiceVibes, its cloud-based public speaking practice tool, enables effective communication while boosting the confidence of speakers.
price ($mm)
$2.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/23/2020 via BNC Analysis

bigtincan, will acquire ClearSlide Inc.

synopsis: Bigtincan Holdings Limited, through its wholly-owned US subsidiary, BTC Mobility, LLC, will acquire ClearSlide, Inc from Corel, Inc. ClearSlide is a leading sales engagement company whose offerings help full cycle sales and service teams that want to smooth the friction between their buyers and sellers.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target parent: Kohlberg Kravis Roberts & Co.
target: ClearSlide Inc.
ClearSlide is a unified sales enablement platform that delivers buyer engagement analytics, content management, and communication tools to inform every stage of the sales process. ClearSlide helps sales teams create amazing customer experiences and make every interaction count.
price ($mm)
$16
rev ($mm)
$5
EBITDA ($mm)
EV / rev
3.1x
EV / EBITDA
announced 10/8/2020 via BNC Analysis

bigtincan, will acquire Agnitio A/S

synopsis: Bigtincan Holdings Limited, a leader in sales enablement automation, will acquire Agnitio A/S, a Danish provider of customer engagement software for the life sciences industry. Agnitio's Rainmaker solution is a multichannel software platform that enables pharma and medical device companies to better engage healthcare professionals and payers.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Agnitio A/S
Agnitio is a Danish provider of customer engagement software for the life sciences industry. Agnitio's Rainmaker solution is a multichannel software platform that enables pharma and medical device companies to better engage healthcare professionals, payers and other life science stakeholders.
price ($mm)
$2.34
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/30/2019 via BusinessWire

bigtincan, acquired Xinnovation, Inc.

synopsis: Bigtincan, a leader in sales enablement automation, has acquired XINN, the developer of a SaaS platform that delivers data-driven document automation and enhanced presentation experiences for global leading enterprise customers, adding to Bigtincan’s existing leadership in sales enablement and adding specific expansion into financial services.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Xinnovation, Inc.
XINN is a next generation automation platform built on the enterprise cloud. XINN’s document creation automation capabilities allow end users to create rich content pieces with dynamic data, enabling high value discussions with prospects while enhancing customer engagement.
price ($mm)
$7.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2019 via BusinessWire

bigtincan, acquired Asdeq Workforce

synopsis: Bigtincan, the leader in mobile, AI-powered sales enablement automation, has acquired the Australia-based AsdeqLabs, whose platform provides support for field-based employees and mobile service capabilities, helping to usher in the next evolution of service enablement and customer engagement for revenue accountability.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Asdeq Workforce
AsdeqLabs is an Australian software company. AsdeqLabs' platform provides support for field-based employees and mobile service capabilities, helping to usher in the next evolution of service enablement and customer engagement for revenue accountability.
price ($mm)
$0.33
rev ($mm)
$0
EBITDA ($mm)
EV / rev
1.2x
EV / EBITDA
closed 7/25/2019 via Company Press Release

bigtincan, acquired Veelo

synopsis: Bigtincan, the leader in mobile, AI-powered sales enablement automation, announced the acquisition of Veelo Inc., a sales performance platform that improves the performance of individual sellers by guiding the seller.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and encourages team-wide adoption. "
target: Veelo
Veelo is a sales performance platform that improves the performance of individual sellers by guiding the seller. Veelo enables sellers to have better selling conversations by predictively recommending content and virtual coaching in the context of the specific sales opportunity.
price ($mm)
$1.80
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/24/2018 via BusinessWire

bigtincan, acquired FatStax

synopsis: Bigtincan, the leader in mobile, AI-powered sales enablement automation, announced the acquisition of FatStax, a sales enablement leader creating end-to-end connections across CRM and sales enablement. FatStax’s SaaS software is used by manufacturing, life sciences and industrial companies to help their sales and service teams perform better.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. "
target: FatStax
FatStax’s SaaS software is used by manufacturing, life sciences and industrial companies to help their sales and service teams perform better. Their transforms sales people into advisors with the ability to answer customers’ questions anywhere, anytime and help them operate faster than ever before.
price ($mm)
$1.80
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/27/2018 via Company Press Release

bigtincan, acquired Zunos

synopsis: Bigtincan, the leader in mobile, AI-powered sales enablement automation, has acquired Zunos, a training and enablement platform that allows companies to create engaging learning experiences that drive learning results. Zunos enables companies to use micro-learning and gamification to make learning more digestible and engaging.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. "
target: Zunos
Zunos is a training and enablement platform that allows companies to create engaging learning experiences that drive learning results. The platform can be accessed on any device and enables companies to use micro-learning and gamification to make learning more digestible and engaging.
price ($mm)
$2.41
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/22/2017 via BNC Analysis

bigtincan, acquired Contondo Inc.

synopsis: Bigtincan, the leader in mobile, AI-powered sales enablement automation, announced the acquisition of Israel based Contondo Inc. Contondo‘s sales enablement automation tools focus on discovery and classification of available salesand service content, while enhancing measurement and improving ROI.
buyer: bigtincan (ASX:BTH:$22.22)
Bigtincan helps sales and service teams increase win rates and customer satisfaction. Their AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. "
target: Contondo Inc.
Contondo is a business solution that helps align marketing investments with sales needs (the sales pipeline) and thus increase the ROI of the resources spent on developing sales-tools (i.e. the sales content the reps use through the sales-cycle in order to promote and close the deal).
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2014 via BusinessWire

bigtincan, acquired SlideGo

synopsis: bigtincan, a leader in mobile content enablement, announced that it has acquired Singapore-based SlideGo, one of the world’s leading providers of content presentation services for the Web and mobile devices.
buyer: bigtincan (ASX:BTH:$22.22)
bigtincan has transformed the way business is done on mobile devices. The company’s innovative mobile content enablement solution is a unified set of productivity tools that enables users to securely and effectively engage with the right content at the right time in the right location. "
target: SlideGo
SlideGo is one of the world’s leading providers of content presentation services for the Web and mobile devices. SlideGo’s technology enables organizations and individuals to upload and convert presentation slides created in desktop applications into interactive HTML5 content pieces.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/14/2021 via BusinessWire

ZoomInfo Technologies Inc., will acquire Chorus.ai

synopsis: ZoomInfo has agreed to acquire Chorus.ai, a leader in Conversation Intelligence with the industry’s most advanced technology. The acquisition of Chorus will add a new category of actionable insights to ZoomInfo’s world-class intelligence layer, unlocking workflows and driving engagement informed by conversations.
buyer: ZoomInfo Technologies Inc. (:$590.40)
ZoomInfo is a leader in modern go-to-market software, data, and intelligence. Its platform empowers B2B sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of company and contact information. "
target: Chorus.ai
Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Chorus uses machine learning and artificial intelligence to capture and analyze prospect and customer calls, meetings, and emails to help teams replicate the performance of top-performing reps.
price ($mm)
$575
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2021 via BNC Analysis

Bilendi, acquired Discussnow

synopsis: Data collection business Bilendi has acquired 100% of the capital of Discussnow, a software-as-a-service (SaaS) insight platform. Discussnow collects and analyses data from conversations between invited participants on messaging apps including WhatsApp and Facebook Messenger.
buyer: Bilendi (ENXTPA:ALBLD:$38.72)
Bilendi, based in France, brings an innovative, technology-led approach to data collection, management and analysis. Its core activities are Services for Market Research and Customer Engagement and Loyalty. "
target: Discussnow
Discussnow, based in France, are a next generation software company that collects and analyses data from conversations between invited participants on messaging apps including WhatsApp and Facebook Messenger.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/20/2021 via Company Press Release

Civica, acquired ntropy

synopsis: Civica, a global leader in software for public services, has acquired ntropy data, Inc., which provides an innovative software-as-a-service platform for community and stakeholder engagement. The acquisition will help to drive improved digital engagement and community participation for customers across the Civica Group.
buyer parent: Partners Group Holding AG
buyer: Civica
Civica is a global leader in software for public services, providing a suite of applications for government, housing, health and care, and education sectors. With its software solutions, Civica helps customers be more responsive, efficient, and innovative and deliver better outcomes for citizens. "
target: ntropy
ntropy is the provider of an innovative software-as-a-service platform for community and stakeholder engagement. The company's comprehensive suite of engagement, feedback and analytics tools facilitates outreach, participation, communication, and discovery through advanced data analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/6/2021 via BusinessWire

InMoment, Inc, acquired Wootric

synopsis: InMoment, the leading provider of Experience Improvement (XI)™ solutions, announced it has acquired Wootric, the fast-growth leader of the digital feedback industry, to provide businesses unique solutions to speed their successful transformation to digital.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target: Wootric
Wootric is CX management for maximizing customer lifetime value. Their turnkey micro-survey approach enables digital-first organizations to quickly understand customer sentiment at the moments that matter.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/19/2020 via BusinessWire

UserTesting, acquired Teston

synopsis: UserTesting, the leading provider for on-demand human insights, has acquired Teston, a European provider of multilingual experience testing for fast customer feedback. Getting customer feedback is critical for businesses of any size, and Teston has built its feedback solution with a focus on multi-language support from the ground up.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Teston
Teston is a European provider of multilingual experience testing for fast customer feedback. Getting customer feedback is critical for businesses of any size, anywhere around the world–and Teston has built its feedback solution with a focus on multi-language support from the ground up.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/20/2020 via BusinessWire

Medallia, acquired LivingLens

synopsis: Medallia, Inc., the global leader in experience management, has acquired Liverpool-based LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life. The acquisition gives Medallia's customers the ability to leverage video feedback alongside social, voice, app, and web feedback.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: LivingLens
Liverpool-based LivingLens is a video feedback platform that automatically extracts insights and identifies key themes that navigate to meaningful content quickly, facilitating powerful stories to inspire action and drive change within organizations.
price ($mm)
$29
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/29/2020 via PR Newswire

IdeaScale, acquired Betterific

synopsis: IdeaScale, the largest cloud-based innovation software platform, has acquired Betterific, a crowdsourced open innovation platform that helps brands generate new product ideas and insights. Betterific's mission is to help brands break free of their echo-chambers and get closer to the consumer.
buyer: IdeaScale
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. "
target: Betterific
Betterific is a crowdsourced open innovation platform that helps brands generate new product ideas and insights. Their mission is to help brands break free of their echo-chambers and get closer to the consumer to co-create products that are consumer-driven.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/3/2019 via Company Press Release

Oracle Corporation, will acquire CrowdTwist

synopsis: Oracle announced it signed an agreement to acquire CrowdTwist, the leading cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement.
buyer: Oracle Corporation (ORCL:$39,766.00)
Oracle is a computer technology corporation developing and marketing computer hardware systems and enterprise software products. By eliminating complexity and simplifying IT, Oracle enables its customers to accelerate innovation and create added value for their customers. "
target: CrowdTwist
CrowdTwist is a leading cloud-native customer loyalty solution. CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement. Their solution leverages AI and predictive analytics to deepen brand-customer relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2018 via PE Hub

Feefo, acquired Feefo

synopsis: Feefo, the reviews and customer insights technology company, has announced that chief revenue officer Matt West, supported by the management team, has completed a management buyout of the business.
buyer: Feefo
Vespa Capital is a lower mid-market private equity firm investing discretionary capital. Their focus is on UK headquartered businesses with enterprise values between £10 million to £40 million. "
target: Feefo
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/11/2018 via PR Newswire

Forrester, acquired GlimpzIt

synopsis: Forrester, one of the most influential research and advisory firms in the world, announced it has acquired GlimpzIt, an artificial intelligence and machine-learning provider based in San Francisco. GlimpzIt's customer Intelligence platform analyzes unstructured data, enabling brands to build offerings that resonate with their customers.
buyer: Forrester (FORR:$349.37)
Forrester is one of the most influential research and advisory firms in the world. They work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester's unique insights are grounded in annual surveys, methodologies, and the wisdom of their clients. "
target: GlimpzIt
GlimpzIt is AI for Customer Intelligence. Their customer Intelligence platform analyzes unstructured data (pictures, videos and text), enabling brands to build personalized offerings that resonate with their customers on a emotional level.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/19/2015 via BusinessWire

Strativity Group, acquired Touchpoint Dashboard, LLC

synopsis: Strativity Group, the world's leading customer experience consultancy, announced its acquisition of Touchpoint Dashboard's leading SaaS journey mapping platform. Touchpoint Dashboard's assets were acquired by Strativity in an effort to provide access to the best technology for journey mapping.
buyer: Strativity Group
The people at Strativity are guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. With experience at organizations such as Bain, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results."
target: Touchpoint Dashboard, LLC
Touchpoint Dashboard helps organizations run smarter by presenting a streamlined “dashboard” view of the areas in the customer journey that are costing the most in terms of loyalty, retention and profitability.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/13/2012 via PR Newswire

IBM, acquired Tealeaf Technology, Inc.

synopsis: IBM announced that it has completed its acquisition of Tealeaf Technology, Inc., a leading provider of digital customer experience management and customer behavior analysis solutions. Tealeaf provides a full suite of customer experience management software, which analyzes interactions on websites and mobile devices.
buyer: IBM (IBM:$73,779.00)
IBM is the world's largest information technology company. Drawing on resources from across IBM and key IBM Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of on demand business. "
target: Tealeaf Technology, Inc.
Tealeaf provides visibility, insight, and answers for companies doing business online. Tealeaf's powerful customer experience analytics empower companies to optimize ebusiness by eliminating obstacles that block successful conversions or completion of business processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/6/2011 via Market Wire

Callidus Software Inc., acquired iCentera Inc.

synopsis: Callidus Software Inc., the leader in Sales Performance Management (SPM), has acquired the leading provider of on-demand portal software for sales enablement, iCentera. iCentera's patented platform replaces static sales, partner, and customer portals with a single sales enablement system that adapts to the needs of each user.
buyer: Callidus Software Inc. (CALD:$239.66)
Callidus Software is the market and technology leader in Sales Performance Management (SPM). Callidus customers gain a competitive advantage by maximizing sales cost efficiencies and driving improvements in sales effectiveness. "
target: iCentera Inc.
iCentera is sales enablement, with the industry's most advanced yet affordable hosted Sales Enablement Platform to drive knowledge transfer from marketing resources to sales teams, partners, and customers.
price ($mm)
$5.30
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/20/2018 via GlobeNewswire

NRT Technology Corp., acquired OfferCraft

synopsis: NRT Technology Corp., a leading provider of digital commerce experiences in gaming and financial services, announced that it has acquired the assets of privately held OfferCraft, a software company that uses artificial intelligence and gamification to drive loyalty, engagement and revenue.
buyer: NRT Technology Corp.
NRT Technology Corp. (NRT) provides the most innovative payment processing, cash handling and cash management products, services and solutions in the casino industry. "
target: OfferCraft
OfferCraft is a software company that uses artificial intelligence and gamification to drive loyalty, engagement and revenue. Their software allows offers, coupons and rewards to be distributed digitally across email, SMS, websites, social media, kiosks, the Point of Sale, signage, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/15/2017 via BNC Analysis

Perkbox, acquired Loyalty Bay

synopsis: Perkbox, a cloud-based employee perks and engagement platform for businesses of all sizes, has acquired Loyalty Bay. Loyalty Bay provides data analytics and rewards delivery software that allows businesses to incentivise customers at various touch points, including on-boarding, purchasing, up-selling, and referring friends.
buyer: Perkbox
Perkbox is a cloud-based employee perks and engagement platform for businesses of all sizes. They are the leading provider of employee benefits programmes for thousands of companies such as Nando’s, Holland & Barrett, Royal Berkshire NHS Trust, Levi Strauss, Firmdale Hotels, Hawksmoor and Revolut. "
target: Loyalty Bay
Founded in 2014, Loyalty Bay’s data analytics and rewards delivery software enables businesses to incentivise customers at various touch points — including on-boarding, purchasing, up-selling, and referring friends — through issuing digital rewards, such as gift cards.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/22/2011 via Market Wire

Oracle Corporation, will acquire FatWire Software

synopsis: Oracle Corporation announced that it is has entered into an agreement to acquire FatWire Software (FatWire), a leading provider of web experience management solutions. FatWire's proven solutions provide organizations with the ability to deliver relevant customer content, build community engagement and drive site stickiness and loyalty.
buyer: Oracle Corporation (ORCL:$39,766.00)
Oracle Corporation is the world's largest enterprise software company. The company is a leading provider of systems software, including database management, application development, and application server software. "
target: FatWire Software
FatWire Software provides web experience management (WEM) solutions that enable organizations to deliver a rich online experience to users and simplify management of their web presence. FatWire offers a comprehensive WEM portfolio including best-in-class WCM and targeted marketing technologies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/17/2016 via PR Newswire

Showpad, acquired Taptera

synopsis: Showpad, the world's most powerful content activation and sales enablement platform, announced the acquisition of the core business assets of Taptera, an enterprise sales management solution. The purchase, which includes Taptera's customer roster and other assets further expands the company's reach within the sales enablement technology sector.
buyer: Showpad
Showpad delivers the world's most powerful content activation platform - one that makes content incredibly easy to find, present, share and measure. Showpad empowers businesses to deliver their content to the right audience at the right time with the most intuitive and robust content platform. "
target: Taptera
Taptera is a provider of a mobile sales enablement platform for enterprises. The company offers a mobile content delivery and sales enablement platform to manage compelling data entry forms, workflow automation, email marketing and customer relationship.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2012 via BNC Analysis

CustVox AG, acquired Alliera AG

synopsis: The ProVox Group, the parent organization CEM specialists CustVox, has acquired Alliera. Alliera is a Swiss based provider of innovative Customer Feedback Management (CFM) solutions. Key products include the Communication Gateway that enables the easy integration of voice and SMS messaging into existing web based or mobile applications.
buyer: CustVox AG
CustVox®, a powerhouse of customer intelligence, has been the driving force behind the adoption of Customer Experience Management (CEM) by many international corporations, delivering actionable business insights that add significant value to their business. "
target: Alliera AG
Alliera AG provides customer feedback management solutions that enables the integration of voice and short messaging services (SMS) into existing web based or mobile applications.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/8/2011 via BusinessWire

Plum District, acquired Chatterfly, Inc.

synopsis: Plum District, the leading local commerce platform for moms, by moms, has acquired Chatterfly, the leading mobile platform in digital loyalty and neighborhood rewards. These new technologies and tools will empower Plum District mom consultants to provide solutions for local merchants to reward and retain high-value customers.
buyer: Plum District
Plum District is the leading local commerce destination - for moms, by moms. Plum District is a community of moms sharing offers from local and national merchants for other moms to enjoy. Plum District puts Mom first by connecting her with products and inspirations that make her life easier. "
target: Chatterfly, Inc.
Chatterfly is the leading mobile platform in digital loyalty and neighborhood rewards. Consumer users are rewarded for supporting their local shops and local businesses can increase overall business by joining a neighborhood rewards program.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/14/2018 via BNC Analysis

Lightspeed POS, acquired ReUp

synopsis: Cloud-based point of sale system Lightspeed has announced the acquisition of Toronto-based ReUp, a digital platform that allows business owners to build a branded loyalty program. ReUp has been rebranded to Lightspeed Loyalty.
buyer: Lightspeed POS (TSX:LSPD:$221.73)
LightSpeed provides desktop and mobile point of sale, inventory management, retail reporting, and integrated eCommerce solutions for restaurants and retailers. It offers OnSite, a solution for the realities for managing inventory, keeping track of customers, and understanding store’s sales results "
target: ReUp
ReUp is a digital platform that allows business owners to build a branded loyalty program for iOS and Android devices. The platform’s key features include the ability to setup a customer rewards program in an app, create automated mobile & email campaigns, & view customer insights all in one place.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Matching Companies
Ticker: ASX:BTH
 
 
 
 
 
 
 
 
bigtincan
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2020
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EBITDA ($mm)
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EBIT ($mm)
($9.22)
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0
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Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
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2018
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$1.91
EBITDA ($mm)
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EBIT ($mm)
($4.09)
Net Income ($mm)
Employees
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Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
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rev ($mm)
$88.10
EBITDA ($mm)
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431
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Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
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rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
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10
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Ticker: OTCPK:FSSN
 
 
 
 
 
 
 
 
FISION
FISION
FISION is a cloud-based digital asset management, marketing automation, and sales enablement company. FISION’s advanced, proprietary technology specializes in managing a customer’s brand and marketing content enabling marketing and sales people to create compelling on-brand communications.
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EBIT ($mm)
($2.99)
Net Income ($mm)
Employees
0
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Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
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rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
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Ticker: NZSE:PX1
 
 
 
 
 
 
 
 
Plexure Group Limited
Plexure Group Limited
Plexure is a global mobile engagement company helping brands create sticky and more profitable relationships with consumers throughout the consumer journey. Plexure enables the delivery of deeply personalized compelling offers to customers through mobile channels.
year
2021
rev ($mm)
$20.26
EBITDA ($mm)
($5.02)
EBIT ($mm)
($5.19)
Net Income ($mm)
Employees
150
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Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
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Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
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rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
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2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
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Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
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Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
2020
rev ($mm)
$5.02
EBITDA ($mm)
$0.94
EBIT ($mm)
($0.60)
Net Income ($mm)
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