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announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/21/2020 via GlobeNewswire

VanillaSoft, acquired Autoklose

synopsis: VanillaSoft, a leading sales engagement technology company, has acquired Autoklose, an email automation and sales intelligence platform in Canada. Autoklose offers an outbound sales platform that features automated lead generation software and email drip campaign management tools. Their database provides access to millions of verified B2B leads.
buyer: VanillaSoft
VanillaSoft is a sales engagement technology company. VanillaSoft empowers sales reps to respond to new leads faster, interact with leads more consistently, and generate more qualified sales opportunities. Their platform features guided selling tools and communication tools for multiple channels. "
target: Autoklose
Autoklose is an email automation and sales intelligence platform in Canada. Autoklose offers an outbound sales platform that features automated lead generation software and email drip campaign management tools with CRM integration. Their database provides access to millions of verified B2B leads.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 8/26/2020 via BNC Analysis

j2 Global, Inc., acquired kickbox

synopsis: Email deliverability firm Kickbox has been acquired by J2 Global. Kickbox's Email Deliverability Suite is a set of tools designed to help marketers monitor all aspects of their email program and understand how to improve their inbox placement, without having to rely on extensive training or help from a deliverability professional.
buyer: j2 Global, Inc. (JCOM:$1,425.94)
J2 Global is a leading internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag, Offers.com, Spiceworks, Everyday Health, BabyCenter and What To Expect in its Digital Media business and eFax, and eVoice, among others. "
target: kickbox
Kickbox is a white hat service provider focused on email services. Kickbox's Email Deliverability Suite helps marketers monitor all aspects of their email program and understand how to improve their inbox placement, without having to rely on extensive training or help from professionals.
price ($mm)
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closed 12/11/2019 via Company Press Release

Puzzel, acquired Logicalware

synopsis: Puzzel, a leading European Contact Center as a Service (CCaaS) provider, has announced the acquisition of Logicalware, a provider of email automation and customer service software. Logicalware’s best-in-class suite of customer service software solutions allow agents to efficiently and cost-effectively manage their customer support services
buyer parent: Marlin Equity Partners
buyer: Puzzel
Puzzel is a leading cloud-based contact center software provider. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries. "
target: Logicalware
Logicalware Ltd is a provider of email automation and customer service software headquartered in Scotland. Logicalware’s best-in-class suite of customer service software solutions allow agents to efficiently and cost-effectively manage their customer support services
price ($mm)
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announced 10/30/2019 via PR Newswire

SparkPost, will acquire eDataSource

synopsis: SparkPost, the world's largest email sending platform, will acquire eDataSource, the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis.
buyer: SparkPost
SparkPost is the world's largest email sending platform. SparkPost enables the delivery of more than 37 percent of the world's B2C email. Their predictive analytics and secure delivery infrastructure ensures their clients can reach who they want, when they want, with powerful insights. "
target: eDataSource
eDataSource is the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis. eDataSource ensures superior email tracking and program performance improvement.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 8/28/2019 via PR Newswire

NetWise Data, acquired WhoToo

synopsis: NetWise Data LLC, the industry-leading data and information services company that makes data useful for marketers, has acq89red WhoToo, a data as a service (DaaS) and marketing platform provider. WhoToo’s mission is to enable DaaS for mobile and email marketing industries.
buyer: NetWise Data
NetWise Data provides high quality B2B data at scale for omnichannel marketing purposes. Their database contains tens of millions of complete business card records, millions of companies and over 275 segments to enable digital targeting. "
target parent: Demandbase
target: WhoToo
WhoToo is a data as a service (DaaS) and marketing platform provider. WhoToo’s mission is to enable DaaS for mobile and email marketing industries. WhoToo’s proprietary approach and processes produce greater audience reach and allow marketers to avoid privacy pitfalls by keeping all data anonymous.
price ($mm)
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closed 6/19/2019 via Company Press Release

ACTITO, acquired SmartFocus

synopsis: ACTITO, an Agile Marketing Automation software, has acquired SmartFocus, a company that delivers insight-based brand interactions to boost engagement and lifetime value of each customer. SmartFocuse sends out billions of personalized interactions and email campaigns so that the customer has control, but businesses have the power to influence.
buyer: ACTITO
ACTITO is an Agile Marketing Automation software. Made for marketers, by marketers. Its web-based interface makes it very easy to use and deploy, even for non-specialists. With short set-up time and modular templates, businesses can easily start using ACTITO. "
target: SmartFocus (GB:STF:$13.91)
SmartFocus delivers insight-based brand interactions to boost engagement and lifetime value of each customer. SmartFocuse sends out billions of personalized interactions and email campaigns so that the customer has control, but businesses have the power to influence.
price ($mm)
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closed 9/25/2018 via BNC Analysis

Slack Technologies, Inc, acquired Astro Technology, Inc.

synopsis: Slack, a cloud-based set of proprietary team collaboration tools and services, has acquired Astro, the maker of an email app with a built-in smart assistant that helps sort through messages and elevate important items. They have intelligent email apps for Mac, iOS and Android.
buyer: Slack Technologies, Inc (WORK:$902.61)
Slack brings all employees' communication together in one place. It creates open channels for the projects, groups and topics that teams share including messages, files & comments, inline images & video, rich link summaries and integration with the services people use every day, like Twitter, etc. "
target: Astro Technology, Inc.
Astro is the maker of an email app with a built-in smart assistant that helps sort through messages and elevate important items. They have intelligent email apps for Mac, iOS & Android.
price ($mm)
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closed 1/4/2017 via Company Press Release

SocialCode, acquired MentAd

synopsis: SocialCode acquires MentAd's predictive marketing technology platform to deliver additional scale and performance to social, mobile, and video advertising for leading brands. MentAd's platform identifies marketing opportunities and leverages them by launching multi-channel advertising campaigns that drive customers and grow conversions.
buyer parent: Graham Holdings Company
buyer: SocialCode
SocialCode is a technology and insights company that manages digital advertising for the world’s leading consumer brands. SocialCode decodes human needs to deliver actionable insights from consumer data on advertising platforms like Facebook®, Twitter, Instagram and Pinterest. "
target: MentAd
MentAd operates a predictive marketing platform that helps businesses to acquire new customers. Its platform identifies marketing opportunities and leverages them by launching multi-channel advertising campaigns that drive customers and grow conversions; collects and enhances historic and much more.
price ($mm)
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closed 9/10/2015 via Company Press Release

Demandbase, acquired WhoToo

synopsis: Demandbase, the leader in Account-Based Marketing (ABM), announced that it has acquired WhoToo, a Data-as-a-Service company with extensive expertise in aggregating and segmenting complex data sets. Founded in 2012, WhoToo has developed a Data-as-a-Service business that gives marketers on-demand access to a wealth of discrete data sets.
buyer: Demandbase
Demandbase is the leading targeting and personalization company for B2B. The Demandbase B2B Marketing Cloud is the only subscription-based ad targeting and web personalization solution that lets marketers connect campaigns directly to revenue. "
target: WhoToo
WhoToo, Inc. is a Seattle based “data as a service” (DaaS) and marketing platform provider. WhoToo’s mission is to enable “data on demand” for mobile and email marketing industries.
price ($mm)
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closed 10/1/2013 via Market Wire

Proofpoint, Inc., acquired Sendmail Inc.

synopsis: Proofpoint announced that it has acquired Sendmail, Inc., a leading provider of solutions that simplify business messaging complexity and reduce IT infrastructure costs. The acquisition brings a unique set of technical talent to the Proofpoint engineering team and strengthens the company's position in enterprise security and messaging.
buyer: Proofpoint, Inc. (PFPT:$1,088.07)
Proofpoint provides messaging security solutions for large enterprises to stop spam, protect against email viruses, ensure that outbound messages comply with both corporate policies and external regulations and prevent leaks of confidential information via email and other network protocols. "
target: Sendmail Inc.
Sendmail simplifies business email complexity and reduces IT infrastructure costs for large enterprises. The company’s solutions ensure global email connectivity, routing, and message delivery between people, systems, and applications located on-premises, in-cloud or on mobile devices.
price ($mm)
$23
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/13/2020 via PR Newswire

Simform, SoFriendly, acquired Newton Mail

synopsis: Newton, an email management app, was relaunched after being acquired jointly by Simform and SoFriendly. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app.
buyer: SoFriendly
buyer: Simform
Simform is a software development company with a mission to help successful companies extend their tech capacity. Simform's extended development team model helps with custom software development, QA and Testing, API design and integration, and product development services. "
target parent: Essential
target: Newton Mail
Newton is an email management application for iOS, Android, MacOS, Windows and Chrome OS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app.
price ($mm)
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closed 12/7/2018 via BNC Analysis

Essential, acquired Newton Mail

synopsis: Andy Rubin’s Essential has acquired CloudMagic, makers of the Newton email app. Newton is a subscription-based service that supercharges email with power features like Read Receipts, Send Later, Undo Send, Sender Profile, Connected Apps, Recap (Only English), Snooze, and more across all devices.
buyer: Essential
Essential was founded by Andy Rubin, one of the creators of Android. Essential Phone is unlocked and works on all major carriers. "
target: Newton Mail
Newton is a subscription-based service that supercharges email with power features like Read Receipts, Send Later, Undo Send, Sender Profile, Connected Apps, Recap (Only English), Snooze, and more across all devices.
price ($mm)
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announced 8/18/2015 via GlobeNewswire

Synacor, Inc., will acquire Zimbra, Inc.

synopsis: Synacor Inc., the trusted multiscreen technology & monetization partner for video, internet & communications providers, device manufacturers, and enterprises, announced it has entered into a definitive agreement to acquire certain assets from Zimbra, Inc. The company is a global leader in open source email, calendaring, and collaboration software.
buyer: Synacor, Inc. (SYNC:$84.09)
Synacor is the trusted technology development, multiplatform services and revenue partner for video, internet and communications providers, device manufacturers, and enterprises. "
target: Zimbra, Inc.
Zimbra connects people and information with unified collaboration software that includes email, calendaring, file sharing, activity streams, social networks and more. With technology designed for social, mobile and the cloud, Zimbra gives individuals the flexibility to work from virtually anywhere.
price ($mm)
$22
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/15/2013 via PR Newswire

Telligent Systems, Inc., acquired Zimbra, Inc.

synopsis: Telligent, a market leader in enterprise social software, announced that it has acquired from VMware the assets of Zimbra, a leading messaging and collaboration solution. Upon closing, Telligent and Zimbra will merge to form Zimbra, a new software company offering a unified social collaboration suite.
buyer: Telligent Systems, Inc.
Telligent powers online communities and enterprise social networks that are essential to business. Telligent software helps companies empower their customers, employees and partners with social collaboration tools that drive real business value: higher sales, lower costs and bigger ideas. "
target parent: EMC Corporation
target: Zimbra, Inc.
Zimbra is a robust messaging and collaboration solution designed for the post-PC era. Zimbra simplifies IT and sets the standard for web and cloud based collaboration with a smarter mailbox that enables users to connect to their personal clouds.
price ($mm)
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EBITDA ($mm)
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closed 2/16/2010 via Market Wire

VMware Inc., acquired Zimbra, Inc.

synopsis: VMware, Inc. the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, announced the completion of its acquisition of Zimbra®, the leading vendor of next-generation, open source email and collaboration software, from Yahoo! Inc.
buyer parent: EMC Corp.
buyer: VMware Inc. (VMW:$11,338.00)
VMware is the global leader in virtual infrastructure software for industry-standard systems. Organizations of all sizes use VMware solutions to simplify their IT, fully leverage their existing computing investments and respond faster to changing business demands. "
target parent: Yahoo! Inc.
target: Zimbra, Inc.
Zimbra is a leading provider of collaboration software for universities, businesses and ISP's. Zimbra's rich AJAX interface is available on or offline to dramatically improve the collaboration experience. Zimbra is available on-premise or on-demand through our extensive hosted partner program.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2007 via

Yahoo! Inc., acquired Zimbra, Inc.

synopsis: Yahoo! Inc. a leading global Internet company, today announced that it has entered into a definitive agreement to acquire Zimbra, Inc., a leader in next generation e-mail and collaboration software. Under the terms of the agreement, Yahoo! will acquire Zimbra for approximately $350 million.
buyer: Yahoo! Inc. (AABA:$5,409.25)
Yahoo! Inc. is a leading global internet brand and one of the most trafficked Internet destinations worldwide. Yahoo!’s mission is to connect people to their passions, their communities and world’s knowledge. Yahoo! is headquartered in Sunnyvale, California. "
target: Zimbra, Inc.
Zimbra is a leading provider of collaboration software for universities, businesses and ISP's. Zimbra's rich AJAX interface is available on or offline to dramatically improve the collaboration experience. Zimbra is available on-premise or on-demand through our extensive hosted partner program.
price ($mm)
$290
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/31/2021 via BNC Analysis

Stone River eLearning LLC, will acquire Hibox.co

synopsis: Joincube, Inc., a developer of multiple B2B SaaS products including Beamer, announced the signing of a definitive agreement to sell Hibox, team communication and collaboration platform, to Stone River eLearning LLC. Hibox was the first SaaS platform to combine chat, task management, file sharing and videoconferencing in one.
buyer: Stone River eLearning LLC
Stone River eLearning was founded in 2011, and since then they have taught over 1,000,000 students through their website and reseller partners. Stone River eLearning's focus is on developing high quality video training in all areas of the technology field. "
target parent: Beamer
target: Hibox.co
Hibox was built by the team at Joincube, Inc. in 2015 to give companies a better way to communicate and collaborate online. Hibox was the first SaaS platform to combine chat, task management, file sharing and videoconferencing in one.
price ($mm)
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closed 1/28/2021 via BusinessWire

Datastax, acquired Kesque Inc.

synopsis: DataStax has acquired Kesque, a cloud messaging service fully managed and powered by Apache Pulsar. With the Kesque acquisition, DataStax enables technology leaders to deliver modern data apps with infinite scalability, accelerated developer velocity, and elastic, serverless cloud economics.
buyer: Datastax
DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open source and Kubernetes. "
target: Kesque Inc.
Based in Ontario, Kesque offers a fully managed cloud messaging service (SaaS) powered by Apache Pulsar. The company's product features streaming events and traditional messaging, multi-regional hybrid cloud with georeplication, support for multiple teams, schema and SQL, tiered storage, and more.
price ($mm)
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closed 11/25/2020 via BNC Analysis

Dura Software, acquired Lane Data Solutions Inc.

synopsis: San Antonio-based private investment company Dura Software has acquired Lane, a global provider of integrated messaging platforms within the health care, banking and commercial markets. Lane's services include secure fax and closed network communications, and Dura expects to build on that infrastructure to create new capabilities.
buyer: Dura Software
Dura Software specializes in hyper-niche software products that fit narrow but mission-critical use cases for business customers. Dura buys software products from owners wanting an exit to operate with no intention to sell. Sellers know their employees, customers, and reputation will be protected. "
target: Lane Data Solutions Inc.
Lane is a global provider of integrated messaging platforms within the health care, banking and commercial markets. Founded in 1976 by Dick Lane, the company provides services in more than 50 countries.
price ($mm)
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announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/30/2019 via PR Newswire

SparkPost, will acquire eDataSource

synopsis: SparkPost, the world's largest email sending platform, will acquire eDataSource, the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis.
buyer: SparkPost
SparkPost is the world's largest email sending platform. SparkPost enables the delivery of more than 37 percent of the world's B2C email. Their predictive analytics and secure delivery infrastructure ensures their clients can reach who they want, when they want, with powerful insights. "
target: eDataSource
eDataSource is the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis. eDataSource ensures superior email tracking and program performance improvement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired Hull

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Hull, a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique experiences for their customers.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Hull
Hull is a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique, personalized experiences for their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/16/2020 via BNC Analysis

MessageBird, acquired Pusher Ltd.

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Pusher, a London-based real-time web technologies company. Pusher’s tech, which focuses on in-app notifications and provides developer-friendly API and SDKs built around “push,” will help fill in gaps in MessageBird’s communication platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Pusher Ltd.
UK-based Pusher aims to lower the barriers for developers who want to build real-time features into their websites and apps. The company offers bi-directional hosted APIs that are flexible, scalable, and easy to use, allowing users to build real-time charts, notifications, in-app chat, and more.
price ($mm)
$35
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/28/2021 via BNC Analysis

Lime Technologies AB, will acquire Userlike

synopsis: Lime Technologies AB, a Nordic provider of CRM solutions, will acquire Userlike UG, a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels.
buyer parent: Monterro
buyer: Lime Technologies AB (OM:LIME:$41.02)
Lime helps businesses all over the Nordics to become better at customer care. The company develops and sells digital products for ”Customer Relationship Management”, development and management of customer relationships. Lime was founded in 1990 and has 220 employees. "
target: Userlike
Userlike is a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels. Their software offers solutions for website chat, chatbots, customer messaging, and more.
price ($mm)
$24*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
6.9x
EV / EBITDA
announced 4/21/2021 via PR Newswire

Triller, Inc., will acquire Amplify.ai

synopsis: Triller, an AI-powered music video app, will acquire Amplify.ai, a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
buyer parent: Proxima Media
buyer: Triller, Inc.
Triller is an AI-powered music video app. Triller allows users to create professional-looking videos in a matter of seconds. The app provides over 100 video filters and makes it easy to create and share videos through various social media channels. "
target: Amplify.ai
Amplify.ai is a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/16/2020 via BNC Analysis

D1 Brazil, acquired Smarkio

synopsis: D1, a customer experience management platform in Brazil, has acquired Smarkio, a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
buyer: D1 Brazil
D1 is a customer experience management platform in Brazil. D1 allows companies to create documents, design journeys, and monitor the performance of their communications and customer engagement. Their platform helps brands to save money and focus on their most efficient communication channels. "
target: Smarkio
Smarkio is a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
price ($mm)
$15
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/29/2020 via PR Newswire

Zenvia Mobile e Serviços Digitais S.A., acquired Sirena

synopsis: Zenvia, a technology company that simplifies the relationship between companies and consumers, announces the acquisition of Sirena, a startup that offers communication solution for sales teams via WhatsApp. With the deal, the Brazilian company starts operating throughout Latin America, with offices in the USA, Argentina, Brazil and Mexico.
buyer: Zenvia Mobile e Serviços Digitais S.A.
Zenvia, driven by the purpose of Simplifying the World, enables 8,000 companies to simplify the experience of 200 million people through its Communication Platform. Zenvia's innovative technology allows it to adopt channels such as WhatsApp, SMS and Voice at any time during the customer's journey. "
target: Sirena
Sirena helps organizations to simplify communication via WhatsApp with their customers. Sirena's technology allows centralizing WhatsApp communication for sales teams, automating part of the consumer journey through bots, and broadcasting value notifications to the end customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 6/24/2020 via PR Newswire

CloudEngage, acquired AnswerDash

synopsis: CloudEngage, the world's most intuitive web personalization platform, today announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time.
buyer: CloudEngage
CloudEngage provides the world's most intuitive personalization ecosystem at an industry-best price. CloudEngage helps organizations deliver unique and tailored experiences to their web visitors, significantly increasing conversion rates. "
target: AnswerDash
The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time, on websites, mobile apps or chat. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including Freshdesk, and Salesforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$170.16)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 3/19/2020 via Company Press Release

Sinch AB, will acquire Chatlayer bvba

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, will acquire Chatlayer BV. Founded in Antwerp in early 2018, ChatLayer.ai is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).
buyer: Sinch AB (OM:SINCH:$598.32)
Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. "
target: Chatlayer bvba
Founded in 2018, Chatlayer is a platform to build high-performing chat- and voicebots that work in 100+ languages. Its custom-built AI ensures superior Natural Language Understanding and provides business users with actionable insights and advice on how to improve bot performance.
price ($mm)
$7.81
rev ($mm)
$1
EBITDA ($mm)
EV / rev
8.6x
EV / EBITDA
closed 2/27/2020 via BNC Analysis

Freshworks Inc., acquired AnswerIQ

synopsis: Freshworks has acquired AnswerIQ, a Seattle-area that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the acquisition will complement its existing platform. AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: AnswerIQ
AnsweriQ is an intelligent automation solution for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/28/2020 via BusinessWire

ServiceNow, will acquire Passage AI

synopsis: ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
buyer: ServiceNow (NYSE:NOW:$4,220.93)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Passage AI
Passage AI is a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/11/2019 via BusinessWire

LiveVox, Inc., acquired Teckst

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of privately-held Teckst, a leader in enterprise messaging, whose platform enables real-time interactions across all major and emerging messaging channels (e.g., SMS, WhatsApp, FB Messenger, and Viber).
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target: Teckst
Founded in 2014, Teckst enables real-time, human-to-human text and mobile messaging between brands and their customers. The application integrates seamlessly with CRMs, allowing support agents and sales reps to respond directly to SMS and chat messages within their current workflow.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/24/2019 via BNC Analysis

Haptik Infotech Pvt Ltd, acquired CONVRG Technologies, Inc.

synopsis: Haptik announced it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg is a B2B omni-channel automated voice and messaging platform for enterprise brands that want to reach their consumer on messaging apps and voice assistants.
buyer parent: Reliance Industries Limited
buyer: Haptik Infotech Pvt Ltd
Aakrit Vaish and Swapan Rajdev founded Haptik in 2013, as a chat based virtual concierge mobile application. Haptik is one of the world's largest conversational AI platforms. It has processed more than 2 billion interactions till date, with a client list that includes Samsung, Coca-Cola, and more. "
target: CONVRG Technologies, Inc.
Convrg is a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg is a B2B omni-channel automated voice and messaging platform for enterprise brands that want to reach their consumer on messaging apps and voice assistants, using a consistent brand voice.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2019 via BNC Analysis

JivoChat, acquired Moxchat

synopsis: JivoChat, an online business communication tool that operates on the freemium model, has acquired MoxChat, the most complete chat platform for websites. Moxchat allows users to talk to customers in real time and have a unique experience in sales and service.
buyer: JivoChat
JivoChat is an online business communication tool that operates on the freemium model. JivoChat has clients such as Uninter, Efacil and Enviou. Among the names served by the tool, 60% are e-commerce companies "
target: Moxchat
Moxchat is the most complete chat platform for websites. Moxchat allows users to talk to customers in real time and have a unique experience in sales and service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/16/2019 via Yahoo, Inc.

NICE inContact, acquired Brand Embassy

synopsis: NICE announces the next generation of customer service: Smart Digital Conversations, enabled by the acquisition of Brand Embassy, a leading provider of digital customer engagement. NICE will embed Brand Embassy in CXone (NICE InContact CXone), NICE’s leading cloud customer experience (CX) platform.
buyer parent: NICE Systems Ltd
buyer: NICE inContact (SAAS:$233.04)
NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. "
target: Brand Embassy
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/13/2019 via PR Newswire

Pegasystems, Inc., acquired InTheChat

synopsis: Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, has acquired In The Chat (ITC), an enterprise-grade digital customer service platform provider that unifies text messaging, social media, live chat, email, messengers, and chatbots into a seamless conversation.
buyer: Pegasystems, Inc. (PEGA:$995.46)
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. "
target: InTheChat
In The Chat (ITC) is a digital customer service platform provider that unifies text messaging, social media, live chat, email, messengers, and chatbots into a seamless conversation with customers. ITC enables customers to contact brands through the messaging channel of their choice.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2019 via Company Press Release

MINDBODY Inc., acquired Bowtie Labs, Inc.

synopsis: MINDBODY, the leading technology platform for the wellness industry, announced the acquisition of Bowtie.ai, an automated AI-driven virtual receptionist solution for appointment-based businesses. Bowtie automatically books clients, answers questions and enables live chat over SMS and web.
buyer parent: Vista Equity Partners
buyer: MINDBODY Inc. (MB:$228.91)
MINDBODY Inc. is the leading technology platform for the wellness services industry. Local wellness entrepreneurs worldwide use MINDBODY's integrated software and payments platform to run, market and build their businesses. "
target: Bowtie Labs, Inc.
Bowtie is an AI Receptionist for businesses that chats with customers to book appointments, answer questions, and more. Bowtie's mission is to bring freedom and peace of mind to business owners so they can focus on doing what they love.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/10/2019 via BNC Analysis

Netcore Solutions Pvt. Ltd., acquired Quinto Technologies Pvt. Ltd.

synopsis: Netcore Solutions Pvt. Ltd, which develops enterprise communication and digital marketing solutions, has acquired Quinto.ai, which provides firms with chatbot services fuelled by artificial intelligence (AI). Quinto.ai, owned by Quinto Technologies Pvt. Ltd, enables businesses to automate conversations with customers.
buyer: Netcore Solutions Pvt. Ltd.
Netcore, a global Marketing Technology Company that offers solutions for enterprises that redefine Digital Marketing. The first and leading Marketing Automation, Analytics and AI/ ML solutions provider in India, Netcore was established in 1997 by Mr. Rajesh Jain, an Internet pioneer. "
target: Quinto Technologies Pvt. Ltd.
Quinto Technologies Private Limited is an AI company based in Pune, India, and Quinto.ai enables businesses to automate sales and support conversations with customers to help increase sales, market new products & services, and improve customer support. Businesses across verticals are using Quinto.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/5/2018 via Company Press Release

Sabio, acquired FlexAnswer Solutions Pte. Ltd.

synopsis: The Sabio Group has announced the acquisition of flexAnswer Solutions, a leading Singapore-based provider of innovative Virtual Assistant solutions based on its own advanced NLP and machine learning technologies.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: FlexAnswer Solutions Pte. Ltd.
Based in Singapore, flexAnswer is a leader in the provision of intelligent multi-channel Virtual Assistant solutions to public and private sector organisations across the ASEAN region.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2018 via BNC Analysis

Ströer Media, acquired optimise-it GmbH

synopsis: Ströer, a leading provider of online advertising and out-of-home, has acquired optimise-it GmbH, one of the leading chat service providers in Europe. In addition to classic sales and service text chat, optimise-it also offers extensions for video chat, co-browsing, social chat, ad chat and more.
buyer: Ströer Media (DB:SAX:$1,814.79)
Ströer Media is a leading provider of online advertising and out-of-home, and offers its advertising customers individualized and fully integrated premium communications solutions. In the field of digital media, Ströer is setting new standards for innovation and quality in Europe. "
target: optimise-it GmbH
optimise-it GmbH is one of the leading chat service providers in Europe. In addition to classic sales and service text chat, optimise-it also offers extensions for video chat, co-browsing, social chat, ad chat and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: BSE:532790
 
 
 
 
 
 
 
 
Tanla Mobile
Tanla Mobile
Tanla is one of the largest cloud communication providers in the world. Tanla provides cloud solutions for messaging, voice, and IoT. Their solutions handle over 200 billion business communications annually. Tanla adopts cutting-edge technologies to meet the needs of a diverse clientele.
year
2019
rev ($mm)
$167.93
EBITDA ($mm)
$12.63
EBIT ($mm)
($14.56)
Net Income ($mm)
Employees
300
  • drill down
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Ticker: BIT:MBY
 
 
 
 
 
 
 
 
MOBYT S.p.A.
MOBYT S.p.A.
Mobyt delivers highly reliable solutions for the sending and receipt of SMS messaging services and emailing to support new marketing and advertising opportunities. Their services are currently used by over 28,000 companies, 70% of which are Italian.
year
2015
rev ($mm)
$28.32
EBITDA ($mm)
$3.94
EBIT ($mm)
$2.98
Net Income ($mm)
$1.79
Employees
13
  • drill down
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Ticker: WORK
 
 
 
 
 
 
 
 
Slack Technologies, Inc
Slack Technologies, Inc
Slack brings all employees' communication together in one place. It creates open channels for the projects, groups and topics that teams share including messages, files & comments, inline images & video, rich link summaries and integration with the services people use every day, like Twitter, etc.
year
2021
rev ($mm)
$902.61
EBITDA ($mm)
($253.17)
EBIT ($mm)
($281.58)
Net Income ($mm)
Employees
2545
  • drill down
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Ticker: SHSP
 
 
 
 
 
 
 
 
SharpSpring
SharpSpring
SharpSpring, Inc. is a rapidly growing, global provider of cloud-based marketing automation solutions that enable businesses to improve lead generation and engagement to drive more sales. The company’s product lines include SharpSpring and SharpSpring Mail+.
year
2019
rev ($mm)
$21.72
EBITDA ($mm)
($8.19)
EBIT ($mm)
($9.17)
Net Income ($mm)
Employees
187
  • drill down
  • watch
Ticker: BSE:503699
 
 
 
 
 
 
 
 
Geodesic, Ltd.
Geodesic is an innovator in software products focused on Information, Communication and Entertainment for mobile phones and desktop computers. Headquartered in Mumbai, India, Geodesic's Mundu suite of award-winning products includes solutions for Instant Messaging, Voice-over-IP and Internet Radio.
year
2007
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: MKTG
 
 
 
 
 
 
 
 
Responsys
Responsys
Responsys is a leading provider of email and cross-channel marketing solutions that enable companies to engage in relationship marketing across the interactive channels customers are embracing; email, mobile, social, the web and display.
year
2013
rev ($mm)
$194.33
EBITDA ($mm)
$13.34
EBIT ($mm)
$1.63
Net Income ($mm)
$0.79
Employees
  • drill down
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Ticker: BIT:MAIL
 
 
 
 
 
 
 
 
MailUp
MailUp is a complete email & SMS delivery solution that combines advanced email marketing features with SMTP relay and plugins for ecommerce, CRM and CMS systems. Their flexibile and unique pay-per-speed pricing model translates into unlimited lists, unlimited recipients and unlimited messages.
year
2018
rev ($mm)
$36.94
EBITDA ($mm)
$4.10
EBIT ($mm)
$2.08
Net Income ($mm)
$1.05
Employees
140
  • drill down
  • watch
Ticker: TSXV:WISH
 
 
 
 
 
 
 
 
Wishpond
Wishpond
Based out of Vancouver, Wishpond is a provider of marketing focused online business solutions. The company offers an "all-in-one" marketing suite that provides companies with marketing, promotion, lead generation, and sales conversion capabilities from one integrated platform.
year
2020
rev ($mm)
$5.70
EBITDA ($mm)
($0.32)
EBIT ($mm)
($0.10)
Net Income ($mm)
Employees
120
  • drill down
  • watch
Ticker: OB:LINK
 
 
 
 
 
 
 
 
LINK Mobility AS
LINK Mobility AS
Headquartered in Norway, LINK Mobility Group AS is Europe’s leading provider within mobile communications, specializing in messaging, digital services and data intelligence. The Group offers a wide range of innovative and scalable solutions across industries and sectors.
year
2020
rev ($mm)
$423.85
EBITDA ($mm)
$35.79
EBIT ($mm)
$6.21
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: ENXTAM:CMCOM
 
 
 
 
 
 
 
 
CM Telecom
CM Telecom
Netherlands-based CM is a communication platform with a portfolio of messaging channels, interactive voice solutions, and innovative payment solutions combined on a single platform. CM offers expertise in mobile solutions, Web API, Bulk & Premium SMS, Push Messages, Mobile internet, and more.
year
2020
rev ($mm)
$170.16
EBITDA ($mm)
($5.72)
EBIT ($mm)
($9.18)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: AMEX:KLR
 
 
 
 
 
 
 
 
Kaleyra S.p.a
Kaleyra is a leading CPaaS (Communication-Platform-as-a-Service) company, empowering businesses to communicate safely, securely, and seamlessly. With offices in Europe, Asia, and the United States, Kaleyra has become a worldwide provider of innovative cloud-based communications solutions.
year
2020
rev ($mm)
$147.37
EBITDA ($mm)
($23.60)
EBIT ($mm)
($26.37)
Net Income ($mm)
Employees
300
  • drill down
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Ticker: TSE:3923
 
 
 
 
 
 
 
 
Rakus Co., Ltd.
Rakus Co., Ltd.
Rakus Co., Ltd. is a leading provider of cloud-based software for small and medium enterprises in Japan. The company offers various cloud-based chat and e-mail software. Their Mail Dealer software allows companies to share and manage e-mails with multiple targets.
year
2017
rev ($mm)
$49.92
EBITDA ($mm)
$10.02
EBIT ($mm)
$9.32
Net Income ($mm)
$7.01
Employees
512
  • drill down
  • watch
Ticker: NYSE:RAMP
 
 
 
 
 
 
 
 
LiveRamp
LiveRamp
LiveRamp provides the identity platform leveraged by brands and their partners to deliver innovative products and exceptional experiences. LiveRamp IdentityLink connects people, data, and devices across the digital and physical world.
year
2020
rev ($mm)
$429.55
EBITDA ($mm)
($75.18)
EBIT ($mm)
($104.58)
Net Income ($mm)
Employees
1150
  • drill down
  • watch
Ticker: MRIN
 
 
 
 
 
 
 
 
Marin Software
Marin Software
Founded in April 2006 by seasoned digital marketing and enterprise software professionals, Marin Software Incorporated provides a leading cross-channel performance advertising cloud used by brands and agencies to measure, manage and optimize ad spend across the web and mobile devices.
year
2014
rev ($mm)
$99.35
EBITDA ($mm)
($26.83)
EBIT ($mm)
($33.63)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: TSE:7068
 
 
 
 
 
 
 
 
Feedforce Inc.
Feedforce Inc.
Based in Tokyo, Japan, Feedforce Inc. is an advertising company that specializes in digital marketing. Feedforce develops and provides marketing support services that make full use of technologies such as data feed, structured data, and ID linkage.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: WSE:ITL
 
 
 
 
 
 
 
 
InteliWISE
InteliWISE utilizes language recognition and interactive video technology to optimize online customer service experiences. They are enabling the digital transformation of the Customer Engagement and Service, by providing the intelligent, AI – powered, industry – leading cloud-based services.
year
2016
rev ($mm)
$0.42
EBITDA ($mm)
$0.07
EBIT ($mm)
$0.07
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: OTCPK:TLNU
 
 
 
 
 
 
 
 
Telecorp Inc.
Telecorp Inc.
Telecorp is an emerging provider of communication solutions to an array of companies and industries including, automotive, real estate, financial, health, charities, and many more. Telecorp offers creative software solutions for communicating with customers at levels never seen before.
year
2012
rev ($mm)
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: AVYA
 
 
 
 
 
 
 
 
Avaya Inc.
Avaya Inc.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
year
2017
rev ($mm)
$3,272.00
EBITDA ($mm)
$589.00
EBIT ($mm)
$284.00
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2019
rev ($mm)
$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2018
rev ($mm)
$233.78
EBITDA ($mm)
$8.48
EBIT ($mm)
($8.07)
Net Income ($mm)
Employees
1059
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Smartsheet
Smartsheet
Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
year
2020
rev ($mm)
$300.18
EBITDA ($mm)
($97.23)
EBIT ($mm)
($111.66)
Net Income ($mm)
Employees
1742
  • drill down
  • watch
Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
  • drill down
  • watch
Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
  • drill down
  • watch
Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.11
EBITDA ($mm)
($4.43)
EBIT ($mm)
($4.52)
Net Income ($mm)
$1.27
Employees
0
  • drill down
  • watch
Ticker: TSXV:MCLD
 
 
 
 
 
 
 
 
mCloud Corporation
mCloud Corporation
Canada-based mCloud's AI-powered AssetCare platform offers complete asset management solutions to three distinct segments: smart facilities, power generation, and process industries, including oil and gas.
year
2019
rev ($mm)
$6.45
EBITDA ($mm)
($10.89)
EBIT ($mm)
($12.05)
Net Income ($mm)
Employees
0
  • drill down
  • watch