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announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/17/2021 via Company Press Release

Litmus, acquired Kickdynamic

synopsis: Litmus, a leader in email marketing, has acquired Kickdynamic, an email toolkit in the UK. Kickdynamic enables marketers to automate their email content production. Their tools allows users to deliver live, automated and relevant content that creates compelling and meaningful customer experiences.
buyer: Litmus
Litmus helps more than 250,000 marketers make email better. The web-based email creation, testing and analytics platform empowers marketers, designers and agencies to confidently deliver a superior subscriber experience. "
target: Kickdynamic
Kickdynamic is an email toolkit in the UK. Kickdynamic enables marketers to automate their email content production. Their tools allows users to deliver live, automated and relevant content that creates compelling and meaningful customer experiences.
price ($mm)
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closed 10/14/2021 via PR Newswire

TowerData, Inc. merged with FreshAddress, Inc.,

synopsis: TowerData, LLC, a leading technology company that powers email-based identity matching solutions, has merged with TZP's portfolio company FreshAddress, LLC, an email marketing intelligence company that helps businesses clean, protect, and grow their email lists for maximum return on investment.
buyer parent: TZP Group LLC
buyer: FreshAddress, Inc.
FreshAddress is an email marketing intelligence company that helps businesses clean, protect, and grow their email files for maximum return on their investment. Service offerings include industry-leading, patented Email Change of Address service, SafeToSend Email Validation, and more. "
target: TowerData, Inc.
TowerData is a technology company that powers email-based Identity Matching Solutions with comprehensive real-time email data. With TowerData's suite of services, marketers and data scientists can improve the quality, depth, and reach of their data to meet customers with the right message.
price ($mm)
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closed 10/21/2020 via GlobeNewswire

VanillaSoft, acquired Autoklose

synopsis: VanillaSoft, a leading sales engagement technology company, has acquired Autoklose, an email automation and sales intelligence platform in Canada. Autoklose offers an outbound sales platform that features automated lead generation software and email drip campaign management tools. Their database provides access to millions of verified B2B leads.
buyer: VanillaSoft
VanillaSoft is a sales engagement technology company. VanillaSoft empowers sales reps to respond to new leads faster, interact with leads more consistently, and generate more qualified sales opportunities. Their platform features guided selling tools and communication tools for multiple channels. "
target: Autoklose
Autoklose is an email automation and sales intelligence platform in Canada. Autoklose offers an outbound sales platform that features automated lead generation software and email drip campaign management tools with CRM integration. Their database provides access to millions of verified B2B leads.
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closed 8/26/2020 via BNC Analysis

j2 Global, Inc., acquired kickbox

synopsis: Email deliverability firm Kickbox has been acquired by J2 Global. Kickbox's Email Deliverability Suite is a set of tools designed to help marketers monitor all aspects of their email program and understand how to improve their inbox placement, without having to rely on extensive training or help from a deliverability professional.
buyer: j2 Global, Inc. (JCOM:$1,740.72)
J2 Global is a leading internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag, Offers.com, Spiceworks, Everyday Health, BabyCenter and What To Expect in its Digital Media business and eFax, and eVoice, among others. "
target: kickbox
Kickbox is a white hat service provider focused on email services. Kickbox's Email Deliverability Suite helps marketers monitor all aspects of their email program and understand how to improve their inbox placement, without having to rely on extensive training or help from professionals.
price ($mm)
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closed 12/11/2019 via Company Press Release

Puzzel, acquired Logicalware

synopsis: Puzzel, a leading European Contact Center as a Service (CCaaS) provider, has announced the acquisition of Logicalware, a provider of email automation and customer service software. Logicalware’s best-in-class suite of customer service software solutions allow agents to efficiently and cost-effectively manage their customer support services
buyer parent: Marlin Equity Partners
buyer: Puzzel
Puzzel is a leading cloud-based contact center software provider. Headquartered in Oslo, Norway, with offices in six European markets including the U.K., the company serves more than 900 customers across 40 countries. "
target: Logicalware
Logicalware Ltd is a provider of email automation and customer service software headquartered in Scotland. Logicalware’s best-in-class suite of customer service software solutions allow agents to efficiently and cost-effectively manage their customer support services
price ($mm)
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announced 10/30/2019 via PR Newswire

SparkPost, will acquire eDataSource

synopsis: SparkPost, the world's largest email sending platform, will acquire eDataSource, the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis.
buyer: SparkPost
SparkPost is the world's largest email sending platform. SparkPost enables the delivery of more than 37 percent of the world's B2C email. Their predictive analytics and secure delivery infrastructure ensures their clients can reach who they want, when they want, with powerful insights. "
target: eDataSource
eDataSource is the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis. eDataSource ensures superior email tracking and program performance improvement.
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closed 8/28/2019 via PR Newswire

NetWise Data, acquired WhoToo

synopsis: NetWise Data LLC, the industry-leading data and information services company that makes data useful for marketers, has acq89red WhoToo, a data as a service (DaaS) and marketing platform provider. WhoToo’s mission is to enable DaaS for mobile and email marketing industries.
buyer: NetWise Data
NetWise Data provides high quality B2B data at scale for omnichannel marketing purposes. Their database contains tens of millions of complete business card records, millions of companies and over 275 segments to enable digital targeting. "
target parent: Demandbase
target: WhoToo
WhoToo is a data as a service (DaaS) and marketing platform provider. WhoToo’s mission is to enable DaaS for mobile and email marketing industries. WhoToo’s proprietary approach and processes produce greater audience reach and allow marketers to avoid privacy pitfalls by keeping all data anonymous.
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closed 6/19/2019 via Company Press Release

ACTITO, acquired SmartFocus

synopsis: ACTITO, an Agile Marketing Automation software, has acquired SmartFocus, a company that delivers insight-based brand interactions to boost engagement and lifetime value of each customer. SmartFocuse sends out billions of personalized interactions and email campaigns so that the customer has control, but businesses have the power to influence.
buyer: ACTITO
ACTITO is an Agile Marketing Automation software. Made for marketers, by marketers. Its web-based interface makes it very easy to use and deploy, even for non-specialists. With short set-up time and modular templates, businesses can easily start using ACTITO. "
target: SmartFocus (GB:STF:$13.91)
SmartFocus delivers insight-based brand interactions to boost engagement and lifetime value of each customer. SmartFocuse sends out billions of personalized interactions and email campaigns so that the customer has control, but businesses have the power to influence.
price ($mm)
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closed 9/25/2018 via BNC Analysis

Slack Technologies, Inc, acquired Astro Technology, Inc.

synopsis: Slack, a cloud-based set of proprietary team collaboration tools and services, has acquired Astro, the maker of an email app with a built-in smart assistant that helps sort through messages and elevate important items. They have intelligent email apps for Mac, iOS and Android.
buyer: Slack Technologies, Inc (WORK:$902.61)
Slack brings all employees' communication together in one place. It creates open channels for the projects, groups and topics that teams share including messages, files & comments, inline images & video, rich link summaries and integration with the services people use every day, like Twitter, etc. "
target: Astro Technology, Inc.
Astro is the maker of an email app with a built-in smart assistant that helps sort through messages and elevate important items. They have intelligent email apps for Mac, iOS & Android.
price ($mm)
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closed 1/4/2017 via Company Press Release

SocialCode, acquired MentAd

synopsis: SocialCode acquires MentAd's predictive marketing technology platform to deliver additional scale and performance to social, mobile, and video advertising for leading brands. MentAd's platform identifies marketing opportunities and leverages them by launching multi-channel advertising campaigns that drive customers and grow conversions.
buyer parent: Graham Holdings Company
buyer: SocialCode
SocialCode is a technology and insights company that manages digital advertising for the world’s leading consumer brands. SocialCode decodes human needs to deliver actionable insights from consumer data on advertising platforms like Facebook®, Twitter, Instagram and Pinterest. "
target: MentAd
MentAd operates a predictive marketing platform that helps businesses to acquire new customers. Its platform identifies marketing opportunities and leverages them by launching multi-channel advertising campaigns that drive customers and grow conversions; collects and enhances historic and much more.
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closed 9/10/2015 via Company Press Release

Demandbase, acquired WhoToo

synopsis: Demandbase, the leader in Account-Based Marketing (ABM), announced that it has acquired WhoToo, a Data-as-a-Service company with extensive expertise in aggregating and segmenting complex data sets. Founded in 2012, WhoToo has developed a Data-as-a-Service business that gives marketers on-demand access to a wealth of discrete data sets.
buyer: Demandbase
Demandbase is the leading targeting and personalization company for B2B. The Demandbase B2B Marketing Cloud is the only subscription-based ad targeting and web personalization solution that lets marketers connect campaigns directly to revenue. "
target: WhoToo
WhoToo, Inc. is a Seattle based “data as a service” (DaaS) and marketing platform provider. WhoToo’s mission is to enable “data on demand” for mobile and email marketing industries.
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closed 10/1/2013 via Market Wire

Proofpoint, Inc., acquired Sendmail Inc.

synopsis: Proofpoint announced that it has acquired Sendmail, Inc., a leading provider of solutions that simplify business messaging complexity and reduce IT infrastructure costs. The acquisition brings a unique set of technical talent to the Proofpoint engineering team and strengthens the company's position in enterprise security and messaging.
buyer: Proofpoint, Inc. (PFPT:$1,088.07)
Proofpoint provides messaging security solutions for large enterprises to stop spam, protect against email viruses, ensure that outbound messages comply with both corporate policies and external regulations and prevent leaks of confidential information via email and other network protocols. "
target: Sendmail Inc.
Sendmail simplifies business email complexity and reduces IT infrastructure costs for large enterprises. The company’s solutions ensure global email connectivity, routing, and message delivery between people, systems, and applications located on-premises, in-cloud or on mobile devices.
price ($mm)
$23
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 2/9/2022 via Company Press Release

Ideagen Plc, acquired MailManager Limited

synopsis: Leader in compliance software for regulated industries, Ideagen Plc, has acquired MailManager Limited, a London-headquartered email management provider that helps businesses manage emails more efficiently and significantly improve control, collaboration and compliance.
buyer: Ideagen Plc (AIM:IDEA:$75.28)
Ideagen is a global technology company and supplier of regulatory and compliance solutions. Ideagen provides a common software platform and an integrated risk-based approach to meet multi-industry standards, enabling compliance with relevant laws, policies, and regulations. "
target: MailManager Limited
MailManager is a London-headquartered email management provider that helps businesses manage emails more efficiently and significantly improve control, collaboration and compliance.
price ($mm)
$36
rev ($mm)
$4
EBITDA ($mm)
EV / rev
10.1x
EV / EBITDA
closed 5/13/2020 via PR Newswire

Simform, SoFriendly, acquired Newton Mail

synopsis: Newton, an email management app, was relaunched after being acquired jointly by Simform and SoFriendly. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app.
buyer: SoFriendly
buyer: Simform
Simform is a software development company with a mission to help successful companies extend their tech capacity. Simform's extended development team model helps with custom software development, QA and Testing, API design and integration, and product development services. "
target parent: Essential
target: Newton Mail
Newton is an email management application for iOS, Android, MacOS, Windows and Chrome OS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app.
price ($mm)
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closed 12/7/2018 via BNC Analysis

Essential, acquired Newton Mail

synopsis: Andy Rubin’s Essential has acquired CloudMagic, makers of the Newton email app. Newton is a subscription-based service that supercharges email with power features like Read Receipts, Send Later, Undo Send, Sender Profile, Connected Apps, Recap (Only English), Snooze, and more across all devices.
buyer: Essential
Essential was founded by Andy Rubin, one of the creators of Android. Essential Phone is unlocked and works on all major carriers. "
target: Newton Mail
Newton is a subscription-based service that supercharges email with power features like Read Receipts, Send Later, Undo Send, Sender Profile, Connected Apps, Recap (Only English), Snooze, and more across all devices.
price ($mm)
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announced 8/18/2015 via GlobeNewswire

Synacor, Inc., will acquire Zimbra, Inc.

synopsis: Synacor Inc., the trusted multiscreen technology & monetization partner for video, internet & communications providers, device manufacturers, and enterprises, announced it has entered into a definitive agreement to acquire certain assets from Zimbra, Inc. The company is a global leader in open source email, calendaring, and collaboration software.
buyer: Synacor, Inc. (SYNC:$84.09)
Synacor is the trusted technology development, multiplatform services and revenue partner for video, internet and communications providers, device manufacturers, and enterprises. "
target: Zimbra, Inc.
Zimbra connects people and information with unified collaboration software that includes email, calendaring, file sharing, activity streams, social networks and more. With technology designed for social, mobile and the cloud, Zimbra gives individuals the flexibility to work from virtually anywhere.
price ($mm)
$22
rev ($mm)
EBITDA ($mm)
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closed 7/15/2013 via PR Newswire

Telligent Systems, Inc., acquired Zimbra, Inc.

synopsis: Telligent, a market leader in enterprise social software, announced that it has acquired from VMware the assets of Zimbra, a leading messaging and collaboration solution. Upon closing, Telligent and Zimbra will merge to form Zimbra, a new software company offering a unified social collaboration suite.
buyer: Telligent Systems, Inc.
Telligent powers online communities and enterprise social networks that are essential to business. Telligent software helps companies empower their customers, employees and partners with social collaboration tools that drive real business value: higher sales, lower costs and bigger ideas. "
target parent: EMC Corporation
target: Zimbra, Inc.
Zimbra is a robust messaging and collaboration solution designed for the post-PC era. Zimbra simplifies IT and sets the standard for web and cloud based collaboration with a smarter mailbox that enables users to connect to their personal clouds.
price ($mm)
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closed 2/16/2010 via Market Wire

VMware Inc., acquired Zimbra, Inc.

synopsis: VMware, Inc. the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, announced the completion of its acquisition of Zimbra®, the leading vendor of next-generation, open source email and collaboration software, from Yahoo! Inc.
buyer parent: EMC Corp.
buyer: VMware Inc. (VMW:$11,338.00)
VMware is the global leader in virtual infrastructure software for industry-standard systems. Organizations of all sizes use VMware solutions to simplify their IT, fully leverage their existing computing investments and respond faster to changing business demands. "
target parent: Yahoo! Inc.
target: Zimbra, Inc.
Zimbra is a leading provider of collaboration software for universities, businesses and ISP's. Zimbra's rich AJAX interface is available on or offline to dramatically improve the collaboration experience. Zimbra is available on-premise or on-demand through our extensive hosted partner program.
price ($mm)
$100
rev ($mm)
EBITDA ($mm)
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closed 10/4/2007 via

Yahoo! Inc., acquired Zimbra, Inc.

synopsis: Yahoo! Inc. a leading global Internet company, today announced that it has entered into a definitive agreement to acquire Zimbra, Inc., a leader in next generation e-mail and collaboration software. Under the terms of the agreement, Yahoo! will acquire Zimbra for approximately $350 million.
buyer: Yahoo! Inc. (YHOO:$5,409.25)
Yahoo! Inc. is a leading global internet brand and one of the most trafficked Internet destinations worldwide. Yahoo!’s mission is to connect people to their passions, their communities and world’s knowledge. Yahoo! is headquartered in Sunnyvale, California. "
target: Zimbra, Inc.
Zimbra is a leading provider of collaboration software for universities, businesses and ISP's. Zimbra's rich AJAX interface is available on or offline to dramatically improve the collaboration experience. Zimbra is available on-premise or on-demand through our extensive hosted partner program.
price ($mm)
$290
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 5/20/2021 via PR Newswire

SparkPost, acquired Taxi for Email

synopsis: SparkPost, the world's most trusted email sending and deliverability platform, announced it has acquired Taxi for Email, the email design and productivity platform that enterprise-level email teams use to make better performing email, quicker and at larger scale. With Taxi for Email, everyone can collaborate to deliver best-in-class emails.
buyer: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs. "
target: Taxi for Email
Taxi for Email is the email design and productivity collaboration platform that helps enterprise and agency teams get the most out of email. With Taxi for Email, everyone involved in email creation can collaborate to deliver best-in-class emails while reducing time to execute by an average of 80%.
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announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/30/2019 via PR Newswire

SparkPost, will acquire eDataSource

synopsis: SparkPost, the world's largest email sending platform, will acquire eDataSource, the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis.
buyer: SparkPost
SparkPost is the world's largest email sending platform. SparkPost enables the delivery of more than 37 percent of the world's B2C email. Their predictive analytics and secure delivery infrastructure ensures their clients can reach who they want, when they want, with powerful insights. "
target: eDataSource
eDataSource is the leading provider of email deliverability solutions and performance insights. eDataSource offers comprehensive email tracking marketing tools that provide accurate deliverabilty data and analysis. eDataSource ensures superior email tracking and program performance improvement.
price ($mm)
rev ($mm)
EBITDA ($mm)
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announced 4/29/2021 via BusinessWire

MessageBird, will acquire SparkPost

synopsis: MessageBird, the world’s leading global omnichannel communication platform, has entered into definitive documentation to acquire US based SparkPost, the world’s largest, first and only predictive email intelligence platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: SparkPost
SparkPost is the industry’s most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
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closed 3/31/2021 via BNC Analysis

MessageBird, acquired Hull

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Hull, a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique experiences for their customers.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Hull
Hull is a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique, personalized experiences for their customers.
price ($mm)
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closed 12/16/2020 via BNC Analysis

MessageBird, acquired Pusher Ltd.

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Pusher, a London-based real-time web technologies company. Pusher’s tech, which focuses on in-app notifications and provides developer-friendly API and SDKs built around “push,” will help fill in gaps in MessageBird’s communication platform.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Pusher Ltd.
UK-based Pusher aims to lower the barriers for developers who want to build real-time features into their websites and apps. The company offers bi-directional hosted APIs that are flexible, scalable, and easy to use, allowing users to build real-time charts, notifications, in-app chat, and more.
price ($mm)
$35
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/12/2022 via GlobeNewswire

Zoom, will acquire Solvvy

synopsis: Zoom Video Communications, Inc. will acquire Solvvy, a leading conversational AI and automation platform for customer support. Together, Zoom and Solvvy will offer elevated customer service experiences to a global enterprise base and work quickly to capitalize on new opportunities in contact center and customer support.
buyer: Zoom (ZM:$4,099.86)
Zoom helps businesses and organizations connect to others, share ideas, make plans, and build toward a future limited only by imagination. Its frictionless communications platform is the only one that started with video as its foundation, and Zoom has set the standard for innovation ever since. "
target: Solvvy
Solvvy is the leading Conversational AI platform for customer support. Solvvy enables fast, personalized resolutions for customers, improves agent productivity, and uncovers valuable insights that empower support leaders and their teams.
price ($mm)
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closed 3/10/2022 via BusinessWire

Dixa ApS, acquired Solvemate GmbH

synopsis: Danish customer support innovator Dixa has acquired analytics leader Miuros, and automation pioneer Solvemate. Based in Berlin, Solvemate's customer service platform lets brands create a painless customer experience with the power of AI to give instant, personal, reliable answers via any customer-facing channel.
buyer: Dixa ApS
Headquartered in Copenhagen, Dixa is a customer engagement platform that creates value for brands and customers in a conversational, friendly, and engaging way called Customer Friendship. "
target: Solvemate GmbH
Based in Germanny, Solvemate is a leader in customer service experience automation. Its customer service platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most.
price ($mm)
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closed 1/27/2022 via Company Press Release

Atlassian Pty Ltd., acquired Percept.AI

synopsis: Atlassian has acquired Percept.AI, an AI-powered virtual agent technology provider. They let customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
buyer: Atlassian Pty Ltd. (TEAM:$2,430.82)
Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers, Atlassian is advancing the power of collaboration with products including Jira, Jira Service Desk, Jira Ops, Confluence, Bitbucket, Trello, and more. "
target: Percept.AI
Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
price ($mm)
rev ($mm)
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announced 12/16/2021 via Company Press Release

Zurich Financial Services Group, will acquire AlphaChat

synopsis: Zurich Insurance Group, a leading multi-line insurer, will acquire AlphaChat, a conversational AI platform in Estonia. AlphaChat makes customer service more efficient. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
buyer: Zurich Financial Services Group (SWX:ZURN:$71,344.00)
Switzerland-based Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. "
target: AlphaChat
AlphaChat is a conversational AI platform in Estonia. AlphaChat makes customer service more efficient and customers happy. Their platform allows users to quickly set up automated AI chatbots for customer support. They help businesses to increase resolution rates and reduce agent workloads.
price ($mm)
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closed 11/17/2021 via Company Press Release

CleverTap, acquired PatchUS

synopsis: CleverTap, the world’s leading user engagement and retention cloud, has completed the acquisition of Patch, a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps.
buyer: CleverTap
CleverTap is a modern, integrated, retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified and deep data layer. "
target: PatchUS
Patch is a unique technology that enables businesses to brand and embed communication channels — including in-app voice, chat, and push notifications — directly into consumer apps. Patch is designed to provide seamless, contextual, and secure communications between companies and consumers.
price ($mm)
rev ($mm)
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closed 11/11/2021 via Company Press Release

Exotel Techcom Pvt. Ltd., acquired Cogno AI

synopsis: Exotel, one of India’s largest cloud telephony companies, has acquired Cogno AI, a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences at scale. Their cloud-based platform allows agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
buyer: Exotel Techcom Pvt. Ltd.
Exotel is one of India’s largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel’s cloud telephony eliminates the need to invest in any hardware or maintenance. "
target: Cogno AI
Cogno AI is a conversational AI company in India. Cogno AI enables businesses to set up world class customer experiences rapidly at scale. Their cloud-based platform allows live agents to connect with customers across all digital touchpoints and features AI chatbots for common support queries.
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EV / EBITDA
closed 7/21/2021 via PR Newswire

LivePerson, Inc., acquired E-bot7

synopsis: LivePerson, Inc., a global leader in conversational AI, has acquired e-bot7, a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
buyer: LivePerson, Inc. (LPSN:$424.43)
LivePerson is a global leader in conversational AI. LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Their AI-powered conversational cloud makes it easy for consumers to ask questions and make purchases in the messaging channels they use every day. "
target: E-bot7
e-bot7 is a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/15/2021 via BNC Analysis

LeadDesk Oy, acquired GetJenny

synopsis: LeadDesk, a European SaaS contact centre software vendor, has acquired GetJenny Ltd, a Finnish company specialized in automating customer service with AI. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: GetJenny
GetJenny is a Finnish company specialized in automating customer service with artificial intelligence. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
price ($mm)
$7.00
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
4.2x
EV / EBITDA
21.1x
closed 5/20/2021 via PR Newswire

TeamSupport, acquired SnapEngage, LLC

synopsis: TeamSupport, a B2B customer support and success software company, has acquired SnapEngage, a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads and lower cost per interaction.
buyer: TeamSupport
TeamSupport is an award-winning customer support software company purpose built for B2B software and technology companies. TeamSupport provides a comprehensive suite of post-sale customer support and customer success solutions that enable teams to work together to solve customer issues. "
target: SnapEngage, LLC
SnapEngage is a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads, increase CSAT/NPS and lower cost per interaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/12/2021 via Company Press Release

Appier, will acquire BotBonnie

synopsis: Appier announced the acquisition of BotBonnie, an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers.
buyer: Appier (TSE:4180:$81.82)
Appier is a technology company in Taiwan that provides artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Their AIXON platform uses machine learning and AI to turn data into insights to help businesses find and grow their target audience. "
target: BotBonnie
BotBonnie is an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers. Based in Taiwan, BotBonnie provides services for international brands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/28/2021 via BNC Analysis

Lime Technologies AB, will acquire Userlike

synopsis: Lime Technologies AB, a Nordic provider of CRM solutions, will acquire Userlike UG, a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels.
buyer parent: Monterro
buyer: Lime Technologies AB (OM:LIME:$41.02)
Lime helps businesses all over the Nordics to become better at customer care. The company develops and sells digital products for ”Customer Relationship Management”, development and management of customer relationships. Lime was founded in 1990 and has 220 employees. "
target: Userlike
Userlike is a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels. Their software offers solutions for website chat, chatbots, customer messaging, and more.
price ($mm)
$24*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
6.9x
EV / EBITDA
announced 4/21/2021 via PR Newswire

Triller, Inc., will acquire Amplify.ai

synopsis: Triller, an AI-powered music video app, will acquire Amplify.ai, a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
buyer parent: Proxima Media
buyer: Triller, Inc.
Triller is an AI-powered music video app. Triller allows users to create professional-looking videos in a matter of seconds. The app provides over 100 video filters and makes it easy to create and share videos through various social media channels. "
target: Amplify.ai
Amplify.ai is a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/16/2020 via BNC Analysis

D1 Brazil, acquired Smarkio

synopsis: D1, a customer experience management platform in Brazil, has acquired Smarkio, a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
buyer: D1 Brazil
D1 is a customer experience management platform in Brazil. D1 allows companies to create documents, design journeys, and monitor the performance of their communications and customer engagement. Their platform helps brands to save money and focus on their most efficient communication channels. "
target: Smarkio
Smarkio is a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
price ($mm)
$15
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/29/2020 via PR Newswire

Zenvia Mobile e Serviços Digitais S.A., acquired Sirena

synopsis: Zenvia, a technology company that simplifies the relationship between companies and consumers, announces the acquisition of Sirena, a startup that offers communication solution for sales teams via WhatsApp. With the deal, the Brazilian company starts operating throughout Latin America, with offices in the USA, Argentina, Brazil and Mexico.
buyer: Zenvia Mobile e Serviços Digitais S.A. (ZENV:$96.87)
Zenvia, driven by the purpose of Simplifying the World, enables 8,000 companies to simplify the experience of 200 million people through its Communication Platform. Zenvia's innovative technology allows it to adopt channels such as WhatsApp, SMS and Voice at any time during the customer's journey. "
target: Sirena
Sirena helps organizations to simplify communication via WhatsApp with their customers. Sirena's technology allows centralizing WhatsApp communication for sales teams, automating part of the consumer journey through bots, and broadcasting value notifications to the end customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/24/2020 via PR Newswire

CloudEngage, acquired AnswerDash

synopsis: CloudEngage, the world's most intuitive web personalization platform, today announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time.
buyer: CloudEngage
CloudEngage provides the world's most intuitive personalization ecosystem at an industry-best price. CloudEngage helps organizations deliver unique and tailored experiences to their web visitors, significantly increasing conversion rates. "
target: AnswerDash
The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time, on websites, mobile apps or chat. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including Freshdesk, and Salesforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$259.55)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 3/19/2020 via Company Press Release

Sinch AB, will acquire Chatlayer bvba

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, will acquire Chatlayer BV. Founded in Antwerp in early 2018, ChatLayer.ai is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).
buyer: Sinch AB (OM:SINCH:$1,362.30)
Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. "
target: Chatlayer bvba
Founded in 2018, Chatlayer is a platform to build high-performing chat- and voicebots that work in 100+ languages. Its custom-built AI ensures superior Natural Language Understanding and provides business users with actionable insights and advice on how to improve bot performance.
price ($mm)
$7.81
rev ($mm)
$1
EBITDA ($mm)
EV / rev
8.6x
EV / EBITDA
closed 2/27/2020 via BNC Analysis

Freshworks Inc., acquired AnswerIQ

synopsis: Freshworks has acquired AnswerIQ, a Seattle-area that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the acquisition will complement its existing platform. AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: AnswerIQ
AnsweriQ is an intelligent automation solution for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Matching Companies
Ticker: BSE:532790
 
 
 
 
 
 
 
 
Tanla Mobile
Tanla Mobile
Tanla is one of the largest cloud communication providers in the world. Tanla provides cloud solutions for messaging, voice, and IoT. Their solutions handle over 200 billion business communications annually. Tanla adopts cutting-edge technologies to meet the needs of a diverse clientele.
year
2019
rev ($mm)
$167.93
EBITDA ($mm)
$12.63
EBIT ($mm)
($14.56)
Net Income ($mm)
Employees
300
  • drill down
  • watch
Ticker: BIT:MBY
 
 
 
 
 
 
 
 
MOBYT S.p.A.
MOBYT S.p.A.
Mobyt delivers highly reliable solutions for the sending and receipt of SMS messaging services and emailing to support new marketing and advertising opportunities. Their services are currently used by over 28,000 companies, 70% of which are Italian.
year
2015
rev ($mm)
$28.32
EBITDA ($mm)
$3.94
EBIT ($mm)
$2.98
Net Income ($mm)
$1.79
Employees
13
  • drill down
  • watch
Ticker: SHSP
 
 
 
 
 
 
 
 
SharpSpring
SharpSpring
SharpSpring, Inc. is a rapidly growing, global provider of cloud-based marketing automation solutions that enable businesses to improve lead generation and engagement to drive more sales. The company’s product lines include SharpSpring and SharpSpring Mail+.
year
2021
rev ($mm)
$30.22
EBITDA ($mm)
($5.18)
EBIT ($mm)
($6.86)
Net Income ($mm)
Employees
250
  • drill down
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Ticker: BSE:503699
 
 
 
 
 
 
 
 
Geodesic, Ltd.
Geodesic is an innovator in software products focused on Information, Communication and Entertainment for mobile phones and desktop computers. Headquartered in Mumbai, India, Geodesic's Mundu suite of award-winning products includes solutions for Instant Messaging, Voice-over-IP and Internet Radio.
year
2007
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: MKTG
 
 
 
 
 
 
 
 
Responsys
Responsys
Responsys is a leading provider of email and cross-channel marketing solutions that enable companies to engage in relationship marketing across the interactive channels customers are embracing; email, mobile, social, the web and display.
year
2013
rev ($mm)
$194.33
EBITDA ($mm)
$13.34
EBIT ($mm)
$1.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: BIT:MAIL
 
 
 
 
 
 
 
 
Growens S.p.A.
Growens S.p.A.
Growens (GROW) is a vertically integrated player in the field of Cloud Marketing Technologies. with a combined SaaS and CPaaS offer. Its growing suite of data-driven solutions allows SMEs and large corporations globally to master the evolving ways of communicating with customers.
year
2021
rev ($mm)
$77.85
EBITDA ($mm)
$4.05
EBIT ($mm)
$1.24
Net Income ($mm)
$0.40
Employees
235
  • drill down
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Ticker: TSXV:WISH
 
 
 
 
 
 
 
 
Wishpond
Wishpond
Based out of Vancouver, Wishpond is a provider of marketing focused online business solutions. The company offers an "all-in-one" marketing suite that provides companies with marketing, promotion, lead generation, and sales conversion capabilities from one integrated platform.
year
2021
rev ($mm)
$9.78
EBITDA ($mm)
($2.22)
EBIT ($mm)
($2.18)
Net Income ($mm)
Employees
230
  • drill down
  • watch
Ticker: OB:LINK
 
 
 
 
 
 
 
 
LINK Mobility AS
LINK Mobility AS
Headquartered in Norway, LINK Mobility Group AS is Europe’s leading provider within mobile communications, specializing in messaging, digital services and data intelligence. The Group offers a wide range of innovative and scalable solutions across industries and sectors.
year
2021
rev ($mm)
$424.51
EBITDA ($mm)
$32.99
EBIT ($mm)
$2.53
Net Income ($mm)
Employees
649
  • drill down
  • watch
Ticker: ENXTAM:CMCOM
 
 
 
 
 
 
 
 
CM Telecom
CM Telecom
Netherlands-based CM is a communication platform with a portfolio of messaging channels, interactive voice solutions, and innovative payment solutions combined on a single platform. CM offers expertise in mobile solutions, Web API, Bulk & Premium SMS, Push Messages, Mobile internet, and more.
year
2021
rev ($mm)
$259.55
EBITDA ($mm)
($15.98)
EBIT ($mm)
($20.58)
Net Income ($mm)
Employees
755
  • drill down
  • watch
Ticker: AMEX:KLR
 
 
 
 
 
 
 
 
Kaleyra S.p.a
Kaleyra is a leading CPaaS (Communication-Platform-as-a-Service) company, empowering businesses to communicate safely, securely, and seamlessly. With offices in Europe, Asia, and the United States, Kaleyra has become a worldwide provider of innovative cloud-based communications solutions.
year
2021
rev ($mm)
$153.45
EBITDA ($mm)
($18.33)
EBIT ($mm)
($20.87)
Net Income ($mm)
Employees
370
  • drill down
  • watch
Ticker: TSE:3923
 
 
 
 
 
 
 
 
Rakus Co., Ltd.
Rakus Co., Ltd.
Rakus Co., Ltd. is a leading provider of cloud-based software for small and medium enterprises in Japan. The company offers various cloud-based chat and e-mail software. Their Mail Dealer software allows companies to share and manage e-mails with multiple targets.
year
2017
rev ($mm)
$49.92
EBITDA ($mm)
$10.02
EBIT ($mm)
$9.32
Net Income ($mm)
$7.01
Employees
512
  • drill down
  • watch
Ticker: NYSE:RAMP
 
 
 
 
 
 
 
 
LiveRamp
LiveRamp
LiveRamp provides the identity platform leveraged by brands and their partners to deliver innovative products and exceptional experiences. LiveRamp IdentityLink connects people, data, and devices across the digital and physical world.
year
2020
rev ($mm)
$429.55
EBITDA ($mm)
($75.18)
EBIT ($mm)
($104.58)
Net Income ($mm)
Employees
1150
  • drill down
  • watch
Ticker: MRIN
 
 
 
 
 
 
 
 
Marin Software
Marin Software
Founded in April 2006 by seasoned digital marketing and enterprise software professionals, Marin Software Incorporated provides a leading cross-channel performance advertising cloud used by brands and agencies to measure, manage and optimize ad spend across the web and mobile devices.
year
2014
rev ($mm)
$99.35
EBITDA ($mm)
($26.83)
EBIT ($mm)
($33.63)
Net Income ($mm)
Employees
500
  • drill down
  • watch
Ticker: TSE:7068
 
 
 
 
 
 
 
 
Feedforce Inc.
Feedforce Inc.
Based in Tokyo, Japan, Feedforce Inc. is an advertising company that specializes in digital marketing. Feedforce develops and provides marketing support services that make full use of technologies such as data feed, structured data, and ID linkage.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: TSXV:ITM
 
 
 
 
 
 
 
 
Intema Solutions
Intema Solutions
Intema is a publicly traded holding company that specializes in holding technological businesses in various technology sectors. They offer services in predictive marketing, behavioral email campaigns and custom integrations all aimed at helping optimize all client's business needs.
year
2021
rev ($mm)
$0.09
EBITDA ($mm)
($0.85)
EBIT ($mm)
($0.84)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: LPSN
 
 
 
 
 
 
 
 
LivePerson, Inc.
LivePerson, Inc.
LivePerson offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices.
year
2021
rev ($mm)
$424.43
EBITDA ($mm)
($3.76)
EBIT ($mm)
($34.17)
Net Income ($mm)
Employees
1235
  • drill down
  • watch
Ticker: ZENV
 
 
 
 
 
 
 
 
Zenvia Mobile e Serviços Digitais S.A.
Zenvia Mobile e Serviços Digitais S.A.
ZENVIA is a customer experience communications platform in Brazil. ZENVIA empowers companies to transform their existing customer communications from physical and impersonal interactions into highly scalable, digital first and hyper contextualized experiences across the customer journey.
year
2021
rev ($mm)
$96.87
EBITDA ($mm)
($12.98)
EBIT ($mm)
($14.15)
Net Income ($mm)
Employees
470
  • drill down
  • watch
Ticker: WSE:ITL
 
 
 
 
 
 
 
 
InteliWISE
InteliWISE utilizes language recognition and interactive video technology to optimize online customer service experiences. They are enabling the digital transformation of the Customer Engagement and Service, by providing the intelligent, AI – powered, industry – leading cloud-based services.
year
2016
rev ($mm)
$0.42
EBITDA ($mm)
$0.07
EBIT ($mm)
$0.07
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: WSE:VRC
 
 
 
 
 
 
 
 
Vercom S.A.
Vercom S.A.
Since 2005, Poland-based Vercom has been creating global cloud communication platforms (CPaaS) that enable companies to build and develop lasting relationships with recipients through multiple channels : communication : email, sms, push, instant messaging (OTT).
year
2020
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: JCDA
 
 
 
 
 
 
 
 
Jacada Ltd.
Jacada Ltd.
Jacada is the leading provider of contact center automation software. Jacada provides a low code platform that assists contact center agents in real-time during live customer interactions. Their Customer Assist solution enables companies to provide support using AI-powered virtual agents.
year
2017
rev ($mm)
$14.70
EBITDA ($mm)
($3.98)
EBIT ($mm)
($4.17)
Net Income ($mm)
Employees
106
  • drill down
  • watch
Ticker: OTCPK:TLNU
 
 
 
 
 
 
 
 
Telecorp Inc.
Telecorp Inc.
Telecorp is an emerging provider of communication solutions to an array of companies and industries including, automotive, real estate, financial, health, charities, and many more. Telecorp offers creative software solutions for communicating with customers at levels never seen before.
year
2012
rev ($mm)
EBITDA ($mm)
($0.05)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: FSLY
 
 
 
 
 
 
 
 
Fastly
Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create digital experiences quickly, securely, and reliably by processing, serving, and securing its customers’ applications as close to their end-users as possible.
year
2021
rev ($mm)
$354.33
EBITDA ($mm)
($171.05)
EBIT ($mm)
($216.52)
Net Income ($mm)
Employees
976
  • drill down
  • watch
Ticker: VGL
 
 
 
 
 
 
 
 
Vigil Health Solutions
Vigil Health Solutions is a leader in innovative call systems and resident monitoring solutions for senior living. The Vigil Integrated Care Management System is the one platform that addresses resident needs throughout the full continuum of care.
year
2021
rev ($mm)
$5.16
EBITDA ($mm)
$0.82
EBIT ($mm)
$0.81
Net Income ($mm)
$0.67
Employees
0
  • drill down
  • watch
Ticker: AVYA
 
 
 
 
 
 
 
 
Avaya Inc.
Avaya Inc.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
year
2021
rev ($mm)
$2,968.00
EBITDA ($mm)
$481.00
EBIT ($mm)
$263.00
Net Income ($mm)
$18.00
Employees
8266
  • drill down
  • watch
Ticker: ZEN
 
 
 
 
 
 
 
 
Zendesk
Zendesk
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages.
year
2021
rev ($mm)
$1,338.60
EBITDA ($mm)
($136.07)
EBIT ($mm)
($166.68)
Net Income ($mm)
Employees
5860
  • drill down
  • watch
Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises of helpLine (Service Management), anafee (Financial Management), Careware (Field and Customer Service Management), and SABIO (Knowledge Management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
  • drill down
  • watch
Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Smartsheet
Smartsheet
Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
year
2020
rev ($mm)
$300.18
EBITDA ($mm)
($97.23)
EBIT ($mm)
($111.66)
Net Income ($mm)
Employees
1742
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Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
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