Like Lexalytics

closed 9/9/2021 via BusinessWire

InMoment, Inc, acquired Lexalytics

synopsis: InMoment, the leading provider of Experience Improvement (XI) solutions, has acquired Lexalytics, the leading provider of cloud and on-premise natural language processing, and machine learning that transform structured data, text, and unstructured data from any source, into actionable intelligence for the world’s most customer-centric brands.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target: Lexalytics
Lexalytics is the industry leader in translating text into profitable decisions. The company’s Salience, Semantria and Lexalytics Intelligence Platform products combine natural language processing with artificial intelligence to transform text in all its forms into usable data.
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closed 9/17/2021 via BusinessWire

BetterUp, acquired Motive Software Inc.

synopsis: BetterUp, the inventor of virtual coaching and global leader in whole person transformation for the enterprise, has acquired two technology software companies, Motive and Impraise. Motive surfaces meaningful and actionable insights about people's experiences by applying machine learning and natural language processing to multi-channel data.
buyer: BetterUp
BetterUp is the inventor of virtual professional coaching, and the global leader in 1:1 and group coaching, counseling, and mentorship at scale. BetterUp combines world-class coaching with AI technology and behavioral science to deliver personalized behavior change. "
target: Motive Software Inc.
Motive creates technology that enables human insight and drives business. Motive surfaces precise, meaningful, and actionable insights about people's experiences by applying machine learning (ML) and natural language processing (NLP) to multi-channel data.
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closed 8/31/2021 via BNC Analysis

Observe.AI, acquired ScopeAI

synopsis: Observe.AI, a provider of a platform for analyzing data generated by call centers, revealed it has acquired ScopeAI, which makes tools that automatically extract insights from customer conversations across chat, email, and social media networks.
buyer: Observe.AI
Observe.AI is a provider of a platform for analyzing data generated by call centers. Observe.AI provides everything needed to analyze interactions, evaluate performance, and coach hard-working teams in one place. "
target: ScopeAI
ScopeAI makes tools that automatically extract insights from customer conversations across chat, email, and social media networks. ScopeAI tracks product feedback from customer conversations using NLP (natural language processing).
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closed 7/23/2020 via GlobeNewswire

Dassault Systemes, acquired Proxem

synopsis: Dassault Systèmes, a French company that develops software for 3D product design, simulation, manufacturing and more, has acquired Proxem, a France-based specialist in artificial intelligence-powered semantic processing software and services, and provider of customer experience analysis solutions.
buyer: Dassault Systemes (ENXTPA:DSY:$5,323.17)
Based in France, Dassault Systèmes provides clients with virtual universes to imagine sustainable innovations. Its solutions transform the way products are designed, produced, and supported. They foster social innovation, expanding possibilities for the virtual world to improve the real world. "
target: Proxem
Proxem is a France-based specialist in artificial intelligence-powered semantic processing software and services, and provider of customer experience analysis solutions.
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announced 1/29/2020 via PR Newswire

Quid will be merged with NetBase Solutions, Inc.,

synopsis: NetBase, the award-winning social analytics platform that global companies use, announced it will merge with Quid, an artificial intelligence company that enables organizations to understand the story behind their customers, competitors, markets, and brand.
buyer: NetBase Solutions, Inc.
NetBase is the award-winning social analytics platform that global companies use to run brands, build businesses, and connect with consumers. Its platform processes millions of social media posts daily for actionable business insights. "
target: Quid
Quid is an artificial intelligence company that enables organizations to understand the story behind their customers, competitors, markets, and brand. The platform utilizes artificial intelligence and natural language processing to illuminate key information and drive insights.
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closed 1/21/2020 via BusinessWire

Varicent Software Incorporated, acquired Symon AI

synopsis: Varicent, the leading provider of next generation Sales Performance Management (SPM), announced that it has acquired Symon.AI, a visionary technology platform built on sophisticated Natural Language and Machine Learning algorithms that provide easy to use, advanced analytics to business users and data scientists alike.
buyer: Varicent Software Incorporated
Varicent is the leading provider of Smart SPM (sales performance management) cloud-enabled software for mid-market and enterprise companies in any industry. Its augmented intelligence powered platform enables customers to easily see and address sales trends, problem areas, and opportunities. "
target: Symon AI
Symon.AI is a visionary technology platform built on sophisticated Natural Language and Machine Learning algorithms that provide easy to use, advanced analytics to business users and data scientists alike.
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closed 6/26/2019 via PR Newswire

Basis Technology, acquired KonaSearch

synopsis: Basic Technology has acquired KonaSearch, a Salesforce full-text search application. KonaSearch is a search engine providing a 360° view of the cloud from the Salesforce desktop. With Basis Technology's AI text analytics, KonaSearch can discover data connections and deliver search results across the information landscape in every major language.
buyer: Basis Technology
Basis Technology provides analytics allowing businesses and governments to tackle the toughest problems. Their products include Rosette, a text analytics platform for extracting information from unstructured data; Autopsy, a digital forensics platform; and Cyber Triage, a tool for first responders. "
target: KonaSearch
KonaSearch is an AppExchange-certified, relevancy-based, full-text search application for Salesforce. It searches all fields on all objects for Sales Cloud, Service Cloud, Communities, and Force.com applications, including full-text search of Attachments, Chatter Files, Articles, and Documents.
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closed 6/26/2019 via PR Newswire

ContentSquare, acquired Pricing Assistant

synopsis: Contentsquare, a leading digital experience insights platform trusted by brands like Avis, Sainsbury's, Sephora and Walmart, announced it has acquired Paris-based Pricing Assistant, a prominent provider of online pricing optimization and e-merchandising solutions, to add pricing, product and competitive data into its behavioral analysis.
buyer: ContentSquare
Contentsquare is a digital experience insights platform that helps businesses understand how and why visitors are interacting with their app, mobile and websites by analyzing trillions of micro-behaviors such as hovers, scrolls and clicks. "
target: Pricing Assistant
Based in France, Pricing Assistant is a price and reputation monitoring SaaS solution that uses an unique crawling technology to help retailers and brands make smarter pricing and merchandising decisions.
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closed 1/14/2019 via GlobeNewswire

DoubleVerify, Inc, acquired Leiki

synopsis: DoubleVerify, the leading independent provider of marketing measurement software and analytics, announced that it has acquired Leiki, Ltd., a leading contextual intelligence and content classification platform headquartered in Helsinki, Finland, and with operations across Europe.
buyer parent: Providence Equity Partners Inc.
buyer: DoubleVerify, Inc (NYSE:DV:$283.79)
DoubleVerify is the leading independent provider of marketing measurement software, data and analytics that authenticates the quality and effectiveness of digital media for the world's largest brands and media platforms. "
target: Leiki
Founded in 2000, Leiki provides a leading, independent semantic AI platform that offers a variety of software as a service (SaaS) solutions for brands and publishers. They are based in Finland.
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closed 9/6/2018 via BNC Analysis

uberall GmbH, acquired Navads

synopsis: Berlin-based location marketing startup Uberall acquired competitor Navads. Navads Inc. is an innovative listings and location data management company based in Amsterdam. Navads manages local listings for enterprise brands by pushing accurate NAP (Name, Address, Phone Number) and rich data directly into digital maps.
buyer: uberall GmbH
Uberall is a global leader in location marketing technology. Its flagship Location Marketing Cloud platform empowers the world’s biggest brands to connect with their customers and turn online interactions into offline sales. "
target: Navads
Navads Inc. is an innovative listings and location data management company based in Amsterdam. Navads manages local listings for enterprise brands by pushing accurate NAP (Name, Address, Phone Number) and rich data directly into digital maps by TomTom, HERE, Apple, Google, Waze and more.
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closed 1/3/2018 via GlobeNewswire

Aptean, acquired TheySay

synopsis: Aptean, a leading global provider of mission-critical enterprise software solutions, has acquired TheySay, a best-in-market text analytics platform that uses advanced computational linguistics and deep learning to help customers effectively monitor, manage and optimize their reputations and business.
buyer parent: Vista Equity Partners
buyer: Aptean
Aptean is a global provider of mission-critical enterprise software solutions. They build, acquire and integrate industry-focused solutions to support the evolving operational needs of their customers, enabling them to increase operational efficiencies and improve customer satisfaction and loyalty. "
target: TheySay
TheySay develops leading-edge text analytics and emotion AI (artificial intelligence) software and solutions based on advanced natural language processing (NLP) and deep learning technology. Global customers encompass a wide array of vertical markets.
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closed 8/23/2017 via PR Web

M-Files Inc., acquired Apprento

synopsis: M-Files Corporation, the intelligent information management company, announced the acquisition of Apprento, a Canadian-based provider of artificial intelligence and natural language processing technology solutions.
buyer: M-Files Inc.
M-Files provides an intelligent information management platform that improves business performance. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems "
target: Apprento
Apprento is a provider of artificial intelligence and natural language processing technology solutions. The Apprento Business Context Engine employs natural language processing & natural language understanding capabilities to understand both semantics and concepts in content & communication systems.
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closed 8/9/2017 via PR Newswire

Tableau Software, acquired ClearGraph

synopsis: Tableau Software announced it has acquired ClearGraph, a cutting edge startup that enables smart data discovery and data analysis through natural language query technology. Tableau plans to integrate ClearGraph's technology into their products, making it easier for more people to interact with their data by using natural language to ask questions.
buyer: Tableau Software (DATA:$1,191.61)
Tableau helps people see and understand data. Tableau helps anyone quickly analyze, visualize and share information. More than 61,000 customer accounts get rapid results with Tableau in the office and on-the-go. Over 300,000 people use Tableau Public to share public data in their blogs and websites."
target: ClearGraph
ClearGraph enables smart data discovery and data analysis through natural language query technology. It brings a consumer-like experience to users by connecting disparate data sources and making them accessible and intelligible through simple conversational style search.
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announced 7/5/2017 via BNC Analysis

Eyeonid Group AB, will acquire Tirsys CVBA

synopsis: Eyeonid Group AB (publ) has signed a letter of intent ( "LOI") to acquire 100% stake in the Belgian text analysis company Tirsys CVBA. Through Tirsys' platform and expertise, Eyeonid will significantly enhance the critical components of their technical infrastructure with a focus on, among others, automation and accuracy.
buyer: Eyeonid Group AB (NGM:EOID MTF:$1.41)
Eyeonid developed a platform that monitors and alerts customers when sensitive, private and corporate digital information, such as login info, credit card and social security numbers, can be found on unauthorized sites on the Internet, whereupon the customer can take action and protect themselves. "
target: Tirsys CVBA
Tirsys CVBA is a Belgian text analysis company. Tirsys offers a NLP-based Text Analytics Development Environment for the Data Sciences. It ingests unstructured textual data and delivers structured semantic objects, such as entities, sentiments, profiles, facts and links.
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closed 6/28/2017 via Company Press Release

H-Farm S.p.A., acquired Celi S.r.l.

synopsis: H-FARM SpA acquired 100% of CELI’s shares. CELI develops innovative products and solutions that use Natural Language Processing and Artificial Intelligence. Celi's Sophia Analytics is an advanced solution to extracting value from linguistic data and obtaining actionable results. Sophia Chatbot is an innovative tool to manage customer engagement.
buyer: H-Farm S.p.A. (BIT:FARM:$60.11)
H-FARM is a public company that supports the creation of new business models and the digital transformation and education of people and enterprises. Founded in 2005, it was the first company in the world to establish a model that includes education, investment and consultancy services. "
target: Celi S.r.l.
Celi develops solutions using Natural Language Processing and Semantic Technologies in order to extract knowledge and create value from language data, both text and speech. Celi provides consulting services and technologies in the areas of Natural Language Processing and Artificial Intelligence.
price ($mm)
$2.58
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closed 2/28/2017 via PE Hub

OBI4wan B.V., acquired Buzzcapture

synopsis: The Amsterdam based software as a service (SaaS) reputation management agency Buzzcapture has been acquired by OBI4wan, in which Main Capital owns a majority stake. Buzzcapture monitors and analyses online news, social media and offline channels.
buyer parent: Main Capital Partners BV
buyer: OBI4wan B.V.
Since its foundation in 2009 OBI4wan has been helping organisations to succeed in their media monitoring and online customer contact. Their user-friendly tool gives support to their customers with their online and offline media monitoring, webcare, messaging, social analytics and content publishing."
target: Buzzcapture
Buzzcapture is an international award winning reputation management agency based in Amsterdam. Buzzcapture monitors and analyses online news, social media and offline channels. Their SaaS products provide an online reputation management dashboard and social CRM for webcare teams.
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announced 2/8/2017 via BNC Analysis

Conde Nast Publications Inc., will acquire CitizenNet

synopsis: Condé Nast, a premier media company, said it will acquire CitizenNet, a social data and marketing platform. CitizenNet is a Facebook Marketing Partner leveraging numerous patents in natural language processing and semantic analysis to improve Social Media Advertising performance through Audience Prediction and Media Optimization.
buyer parent: Advance Publications, Inc.
buyer: Conde Nast Publications Inc.
Condé Nast is a premier media company renowned for producing the highest quality content for the world's most influential audiences. Attracting 123 million consumers across its industry-leading print, digital and video brands. "
target: CitizenNet
CitizenNet is a Facebook Marketing Partner leveraging numerous patents in natural language processing and semantic analysis to improve Social Media Advertising performance through Audience Prediction and Media Optimization.
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announced 1/26/2017 via PR Newswire

GoFanbase will be merged with Friendemic,

synopsis: Friendemic and GoFanbase, two fast-growing leaders in the social media and online reputation space, announced that they are merging. The combined company will operate as Friendemic and will continue to use GoFanbase's name and branding for select offerings.
buyer: Friendemic
Friendemic is one of the fast-growing leaders in the social media and online reputation space. Friendemic provides social media and online reputation engagement services and software solutions to hundreds of clients across the globe. "
target: GoFanbase
GoFanbase is one of the fast-growing leaders in the social media and online reputation space.GoFanbase leverage cutting-edge technology and data to provide a constant stream of fresh marketing concepts, strategies and ideas to our clients and partners.
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closed 9/30/2016 via BusinessWire

Ultimate Software Group, acquired Kanjoya

synopsis: Ultimate Software, a leading provider of human capital management solutions in the cloud, announced that it has acquired San Francisco-based technology company Kanjoya, Inc., a leading workforce intelligence and analytics platform for enterprises.
buyer: Ultimate Software Group (ULTI:$1,140.55)
Ultimate Software is a leading provider of end-to-end strategic human resources, payroll, and talent management solutions. Ultimate Software markets its award-winning UltiPro products as licensed software and as on-demand services through Intersourcing. "
target: Kanjoya
Kanjoya Inc. is a technology company focusing on workforce intelligence and analytics platform for enterprises. They works with leading companies to uncover employee, manager, and team attitudes and performance traits from employee surveys and other employee feedback's sources.
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closed 4/5/2016 via PR Newswire

VirtualWorks, acquired Language Tools

synopsis: VirtualWorks Group Inc a leader in enterprise search and discovery, announced that it has completed the transaction to buy Language Tools GmbH. Language Tools' expertise in computational linguistics and language processing technologies significantly enhance search relevancy and provide a platform for big data intelligence and analytics.
buyer: VirtualWorks
VirtualWorks helps businesses organize, locate and manage their information, as well as discover and extract value from their data. Their platform allows businesses to capitalize on both their machine generated data and human generated content. "
target: Language Tools
Language Tools offers sophisticated tools that enhance enterprise search through improved relevancy, and state of the art drill-down and suggest technologies. The technology is based on years of research in linguistics, computational linguistics and computer science at various universities.
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closed 9/9/2021 via BusinessWire

InMoment, Inc, acquired Lexalytics

synopsis: InMoment, the leading provider of Experience Improvement (XI) solutions, has acquired Lexalytics, the leading provider of cloud and on-premise natural language processing, and machine learning that transform structured data, text, and unstructured data from any source, into actionable intelligence for the world’s most customer-centric brands.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target: Lexalytics
Lexalytics is the industry leader in translating text into profitable decisions. The company’s Salience, Semantria and Lexalytics Intelligence Platform products combine natural language processing with artificial intelligence to transform text in all its forms into usable data.
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closed 7/14/2014 via BNC Analysis

Lexalytics, acquired Semantria

synopsis: Lexalytics announces its acquisition of Semantria, a complete cloud-based text and sentiment analysis solution launched in 2011. Semantria is faster than a human, more accurate than 2 humans, and lives in the Amazon cloud. Semantria extracts the meaning, tone, and so much more from any text it’s given.
buyer: Lexalytics
Lexalytics is the leader in text analytics software solutions, providing entity extraction, sentiment analysis, document summarization and thematic extraction for today's businesses. "
target: Semantria
Semantria is a complete cloud-based text and sentiment analysis solution launched in 2011. Semantria is faster than a human, more accurate than 2 humans, and lives in the Amazon cloud. Semantria extracts the meaning, tone, and so much more from any text it’s given.
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closed 9/9/2021 via BusinessWire

InMoment, Inc, acquired Lexalytics

synopsis: InMoment, the leading provider of Experience Improvement (XI) solutions, has acquired Lexalytics, the leading provider of cloud and on-premise natural language processing, and machine learning that transform structured data, text, and unstructured data from any source, into actionable intelligence for the world’s most customer-centric brands.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target: Lexalytics
Lexalytics is the industry leader in translating text into profitable decisions. The company’s Salience, Semantria and Lexalytics Intelligence Platform products combine natural language processing with artificial intelligence to transform text in all its forms into usable data.
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closed 1/6/2021 via BusinessWire

InMoment, Inc, acquired Wootric

synopsis: InMoment, the leading provider of Experience Improvement (XI)™ solutions, announced it has acquired Wootric, the fast-growth leader of the digital feedback industry, to provide businesses unique solutions to speed their successful transformation to digital.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target: Wootric
Wootric is CX management for maximizing customer lifetime value. Their turnkey micro-survey approach enables digital-first organizations to quickly understand customer sentiment at the moments that matter.
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closed 3/3/2020 via BusinessWire

MaritzCX merged with InMoment, Inc,

synopsis: InMoment and MaritzCX, recognized market leaders and proven innovators in the global customer experience (CX) sector, have merged. The combined company will serve 90 percent of the world’s automotive companies, eight out of 10 of the leading banks, nearly 20 percent of the top 50 retailers, and 40 percent of the top hospitality companies.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target parent: Maritz, Inc.
target: MaritzCX
MaritzCX is the leader in experience management for big business, and includes customer experience (CX), employee experience (EX), and patient experience. The company combines experience management software, data and research science, and deep vertical market expertise to accelerate client success.
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closed 5/15/2019 via PE Hub

Madison Dearborn Partners, acquired InMoment, Inc

synopsis: InMoment, a leader in customer experience management, announced that Madison Dearborn Partners, LLC (“MDP”), a leading private equity firm based in Chicago, has acquired a majority ownership position in InMoment. InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions.
buyer: Madison Dearborn Partners
Madison Dearborn Partners, LLC (MDP), based in Chicago, is a leading private equity investment firm in the United States. Since MDP's formation, the firm has raised seven funds with aggregate capital of approximately $23 billion and has completed approximately 140 investments. "
target: InMoment, Inc
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core.
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closed 5/21/2018 via BusinessWire

InMoment, Inc, acquired brandXP

synopsis: InMoment, the leading cloud-based customer experience (CX) intelligence platform, has acquired brandXP, an Australia-based boutique customer experience agency. brandXP provides cloud-based tools that allows brands to view and analyse feedback in real-time, identify key opportunities for improvement, identify dissatisfied customers, and more.
buyer: InMoment, Inc
InMoment is the leading cloud-based customer experience (CX) intelligence platform. InMoment arms brands with compelling customer insights to drive high-value business decisions and relationships with both customers and employees. "
target: brandXP
brandXP is an Australia-based boutique customer experience agency. brandXP provides cloud-based tools that allows brands to view and analyse feedback in real-time, identify key opportunities for improvement, and reinforce the company's best practices based on current customer experiences.
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closed 9/19/2013 via Company Press Release

Mindshare Technologies, Inc., acquired Empathica, Inc.

synopsis: Mindshare Technologies, a leader in Voice of the Customer (VoC) technologies, has acquired Empathica, the leading global provider of social Customer Experience Management (CEM) solutions. The acquisition establishes Mindshare as the largest VoC provider in the food services and retail industries.
buyer: Mindshare Technologies, Inc.
Mindshare Technologies is the largest provider of Voice of the Customer (VoC) solutions for the food services and retail industries. Using a proprietary customer survey platform, Mindshare collects feedback in real time to help companies retain customers and increase profits. "
target: Empathica, Inc.
Empathica is the leading provider of social Customer Experience Management (CEM) programs to the world’s most respected multi-unit brands in the retail, food services, automotive and hospitality sectors.
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closed 9/15/2021 via BusinessWire

Dialpad, Inc., acquired Kare Knowledgeware

synopsis: Dialpad Inc., a leading cloud communications platform, has acquired Kare Knowledgeware, a customer experience (CX) platform in the UK that optimizes workflow orchestration, knowledge management, and business intelligence. Kare provides an all-in-one platform that helps businesses to identify exit points and recover their users.
buyer: Dialpad, Inc.
Dialpad is a leading cloud communications platform. Dialpad turns conversations into opportunities and helps global teams make smarter calls, anywhere, anytime. Their products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems. "
target: Kare Knowledgeware
Kare Knowledgeware is a customer experience (CX) platform in the UK that optimizes workflow orchestration, knowledge management, and business intelligence. Kare automates traffic and drives strategic business decisions. Their platform helps businesses to identify exit points and recover their users.
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closed 9/8/2021 via BusinessWire

Capillary, acquired Persuade

synopsis: Singapore-headquartered Capillary Technologies, a leading global customer loyalty and customer engagement solutions provider, has acquired Persuade, a customer experience (CX) company. The acquisition further extends Capillary’s presence in North America and strengthens its position as the global customer loyalty and engagement leader.
buyer: Capillary
Singapore-based Capillary is a leading global customer loyalty and customer engagement solutions provider. The platform has unlocked customer retention potential for 400+ enterprises including top brands like PUMA, VF Corporation, Jotun, Levi’s, Domino’s, KFC, Pizza Hut, Asics, HP, and many more. "
target: Persuade
Persuade is a Minneapolis-based full-stack customer experience company with strong expertise in customer loyalty, digital experiences and analytical solutions. The company’s loyalty platform aims to create meaningful experiences across organizations that drive positive business results.
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closed 9/1/2021 via BNC Analysis

ContentSquare, acquired Hotjar

synopsis: Contentsquare announced it has acquired rival Hotjar, bringing together two major players in the digital user experience and analytics space. Hotjar is a new powerful way to reveal true website user behavior and experiences in one central tool - giving a big picture of how a site's UX and conversion rates can be improved.
buyer: ContentSquare
France-based Contentsquare empowers brands to build better digital experiences. Its experience analytics platform tracks and visualizes billions of digital behaviors, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation. "
target: Hotjar
Hotjar is a new powerful way to reveal true website user behavior and experiences in one central tool - giving a big picture of how a site's UX and conversion rates can be improved. All data is securely stored in the cloud and is accessible at lightning speed.
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announced 7/30/2021 via PR Newswire

Qualtrics, will acquire Clarabridge

synopsis: Qualtrics, the world's #1 Experience Management (XM) provider, will acquire Clarabridge, the leader in omnichannel conversational analytics. Clarabridge's sophisticated AI-powered platform allows companies to capture and analyze customer feedback from indirect sources such as social media, emails, support calls, chats, and product reviews.
buyer parent: SAP SE
buyer: Qualtrics (:$894.40)
Qualtrics, the world’s No. 1 Experience Management (XM) platform and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. "
target: Clarabridge
Clarabridge helps the world's leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered conversational analytics, Clarabridge's platform enables brands to extract actionable insights from every customer interaction to grow sales, ensure compliance and more.
price ($mm)
$1,125
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closed 7/15/2021 via Company Press Release

CSG International, Inc., acquired Kitewheel

synopsis: CSG, the leader in innovative customer engagement, revenue management, and payments solutions, has acquired Kitewheel, the leading provider for customer journey orchestration and analytics. Kitewheel helps enterprise brands to plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems.
buyer: CSG International, Inc. (CSGS:$998.03)
For over 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. CSG manages billions of customer interactions annually with its award-winning suite of software and services. "
target: Kitewheel
Kitewheel is the leading provider for customer journey orchestration and analytics. Kitewheel’s Customer Journey Hub helps enterprise brands to plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems.
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closed 7/7/2021 via Company Press Release

panagenda, acquired Perfrax

synopsis: panagenda, a global leader for analysis, monitoring and optimization of collaboration IT landscapes, has acquired Perfrax, a digital experience monitoring solution for Microsoft Office365. Perfrax accurately identifies problems and isolates root causes. Their software provides solutions for real user monitoring, network connectivity, and more.
buyer: panagenda
panagenda is a global leader for analysis, monitoring and optimization of collaboration IT landscapes. panagenda aims to make IT landscapes more efficient. They offer services and products for analysis & optimization, Domino app analysis, Microsoft 365 endpoint performance monitoring, and more. "
target: Perfrax
Perfrax is a digital experience monitoring solution for Microsoft Office365. Perfrax's TrueDEM solution accurately identifies problems and isolates root causes. Their software provides solutions for real user monitoring, end point monitoring, network connectivity, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/31/2021 via BNC Analysis

MessageBird, acquired Hull

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired Hull, a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique experiences for their customers.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: Hull
Hull is a real-time customer data platform. Hull helps brands to shape meaningful relationships with their customers by better understanding who they are. Their platform collects and unifies customer data to enable brands to create unique, personalized experiences for their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/24/2021 via PR Newswire

Thoma Bravo, LLC, will acquire Calabrio, Inc

synopsis: Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, will acquire Calabrio, the customer experience intelligence company. Calabrio provides products and services to help companies streamline customer service, support, and workforce management through cloud-first software systems.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target parent: Kohlberg Kravis Roberts & Co.
target: Calabrio, Inc
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The company's AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/5/2021 via BusinessWire

Medallia, will acquire Decibel Insight

synopsis: Medallia Inc. will acquire UK-based Decibel, a leader in digital experience analytics. With the acquisition, Medallia’s customer experience and engagement platform will seamlessly include always-on, unsolicited digital feedback, providing a single view of all customers and prospective customers at every point of their journey across all channels.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Decibel Insight
Based in the UK, Decibel helps organizations make every digital experience effortless. Decibel is the only analytics software in the world that can identify, score, and prioritize every online user experience impacting conversion, sales, and loyalty across a client's website and apps.
price ($mm)
$160
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/4/2021 via Company Press Release

Sitecore, will acquire Boxever

synopsis: Sitecore, the global leader in digital experience management software, will acquire Dublin-based Boxever Ltd., a SaaS-based Customer Data Platform (CDP) providing decisioning and experimentation, and Four51. Boxever's CDP will expand and enhance Sitecore's customer intelligence and AI-driven personalization tools.
buyer parent: EQT AB
buyer: Sitecore
Sitecore delivers a digital experience platform that empowers brands to build lifelong relationships with their customers. Sitecore is the only company that brings together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. "
target: Boxever
Based in Dublin, Boxever is a digital optimization platform that uses data and AI to help the world’s biggest brands make every customer interaction smarter and deliver game-changing customer experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2021 via BusinessWire

Upland Software, acquired BlueVenn

synopsis: Upland Software, Inc. has acquired BlueVenn, a leading cloud-based customer data platform (CDP). The BlueVenn browser-based tool collects, structures and analyzes infinite data sources into a Single Customer View. This empowers everyday marketers to orchestrate real-time, personalized, multi-channel customer journeys and campaigns.
buyer: Upland Software (UPLD:$297.71)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: BlueVenn
BlueVenn provide multi-channel campaign management software. The BlueVenn browser-based tool collects, structures and analyzes infinite data sources into a Single Customer View. This empowers everyday marketers to orchestrate real-time, personalized, multi-channel customer journeys and campaigns.
price ($mm)
$54
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/5/2021 via BusinessWire

Khoros, LLC, acquired Topbox

synopsis: Khoros, a global leader in digital-first customer engagement software, announced that it has acquired enterprise customer experience (CX) analytics software maker Topbox. Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set.
buyer parent: Vista Equity Partners
buyer: Khoros, LLC
Khoros is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. It gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation. "
target: Topbox
Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/15/2020 via Company Press Release

Glassbox, acquired SessionCam

synopsis: Glassbox, the leading Digital Experience analytics provider for web and mobile applications, has acquired SessionCam, a digital customer experience provider. SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
buyer: Glassbox
Glassbox helps enterprises prepare for the digital unknown via the first analytics platform to automatically record, index and analyse 100% of digital interactions. No other provider delivers out breadth of protection. "
target: SessionCam
SessionCam is a digital customer experience provider that provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/17/2020 via BNC Analysis

Astute Solutions, acquired iPerceptions

synopsis: Astute, Inc., a leader in customer engagement software, announced its acquisition of iperceptions, a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience.
buyer: Astute Solutions
Astute's customer and employee engagement software powers smarter CX and delivers invaluable first-party customer data for the world's most innovative brands. The Astute platform makes it easy for companies to engage and delight individual customers across all channels. "
target parent: XPND
target: iPerceptions
iperceptions is a company that specializes in collecting and analyzing Voice of Customer (VoC) data to help elevate the customer experience. They are a global leader in Customer Experience Management (CEM) solutions, guiding the world's most respected brands to become customer-centric organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2019 via BusinessWire

UserTesting, acquired Truthlab

synopsis: UserTesting has acquired Truthlab, a provider of machine learning based video analysis. Truthlab builds Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Truthlab
Truthlab is a provider of machine learning based video analysis. They build Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/10/2019 via BusinessWire

Kibo Software, Inc, will acquire Monetate

synopsis: Kibo, a leader in cloud commerce, will acquire Monetate, a leading testing and optimization provider. The acquisition will expand Kibo’s personalization capabilities and will not only complement its best-in-class Certona solution but will also extend the reach of Kibo’s end-to-end cloud commerce platform.
buyer parent: Vista Equity Partners
buyer: Kibo Software, Inc
Kibo’s cloud commerce platform powers unified commerce and omnichannel fulfillment strategies, built on an API-first, microservices architecture. The Kibo platform scales as clients grow their business while maintaining a low cost of ownership and faster time to market than other commerce solutions."
target: Monetate
Monetate is a global leader in Personalization software for consumer-facing brands. Powered by AI, the Monetate Personalization Engine enables brands to connect all of their data sources to make the most intelligent decisions possible regarding their interactions with each customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/26/2019 via BNC Analysis

Cisco Systems, Inc., will acquire CloudCherry

synopsis: Cisco, the worldwide technology leader, will acquire CloudCherry, a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
buyer: Cisco Systems, Inc. (CSCO:$48,846.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: CloudCherry
CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/1/2019 via BNC Analysis

ContentSquare, acquired ClickTale

synopsis: Contentsquare, France's leading digital experience insights platform trusted by brands like AccorHotels, Sephora and Walmart, announced it has acquired Israel-based experience analytics company Clicktale, another leading digital experience platform, with clients such as Dell, RBS and T-Mobile.
buyer: ContentSquare
Headquartered in France, Contentsquare is a digital experience insights platform that helps businesses understand how and why visitors are interacting with their app, mobile and websites by analyzing trillions of micro-behaviors -- such as hovers, scrolls and clicks -- each day. "
target parent: Kohlberg Kravis Roberts & Co.
target: ClickTale
Headquartered in Israel, Clicktale is the leader in experience analytics. Their platform and customer experience expertise transform millisecond-level behaviors and gestures into visualizations and insights worth millions of dollars.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/15/2019 via PE Hub

Madison Dearborn Partners, acquired InMoment, Inc

synopsis: InMoment, a leader in customer experience management, announced that Madison Dearborn Partners, LLC (“MDP”), a leading private equity firm based in Chicago, has acquired a majority ownership position in InMoment. InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions.
buyer: Madison Dearborn Partners
Madison Dearborn Partners, LLC (MDP), based in Chicago, is a leading private equity investment firm in the United States. Since MDP's formation, the firm has raised seven funds with aggregate capital of approximately $23 billion and has completed approximately 140 investments. "
target: InMoment, Inc
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/8/2019 via BNC Analysis

Salesforce.com, Inc., will acquire Bonobo

synopsis: Salesforce has agreed to acquire Tel Aviv-based conversational intelligence platform Bonobo. Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention.
buyer: Salesforce.com, Inc. (CRM:$22,350.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Bonobo
Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention. They are based in Israel and San Francisco.
price ($mm)
$45
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: SPY.V
 
 
 
 
 
 
 
 
Sprylogics International Corp
Sprylogics International Corp
Sprylogics International Corp. develops advanced search, analysis, and information display tools and services. These solutions enable users to search large amounts of unstructured data on the Web and in internal corporate databases, and convert it into actionable intelligence.
year
2012
rev ($mm)
$0.23
EBITDA ($mm)
$0.00
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: OB:AYFIE-ME
 
 
 
 
 
 
 
 
Ayfie
Ayfie
ayfie offers search and text analytics solutions that bring structure to unstructured data. Its products combine artificial intelligence with deep expertise in linguistics, computational linguistics and computer science to extract meaning from text. The company is headquartered in Oslo, Norway.
year
2019
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Expert System S.p.A.
Expert System S.p.A.
Expert System is a provider of information access solutions based on the proprietary, patented technology of Cogito. Expert System's products provide enterprise companies the ability to go beyond traditional keyword approaches for the rapid sense-making of their structured and unstructured data.
year
2014
rev ($mm)
$13.44
EBITDA ($mm)
($1.53)
EBIT ($mm)
($1.35)
Net Income ($mm)
Employees
99
  • drill down
  • watch
Ticker: GSUM
 
 
 
 
 
 
 
 
Gridsum Holding Inc.
Gridsum Holding Inc.
Gridsum is a leading provider of cloud-based big-data analytics and AI solutions for multinational and domestic enterprises and government agencies in China.
year
2019
rev ($mm)
$48.09
EBITDA ($mm)
($73.64)
EBIT ($mm)
($78.83)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: ASX:SNS
 
 
 
 
 
 
 
 
SenSen Networks
SenSen Networks
SenSen Networks is a global provider of AI solutions. SenSen works with city councils and the private sector to reduce road accidents, ease traffic congestion and automate tasks. Their solutions combine cameras, GPS, Lidar and Radar with video analytics to provide real-time results and insights.
year
2020
rev ($mm)
$3.39
EBITDA ($mm)
($3.04)
EBIT ($mm)
($3.25)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: ASX:OPN
 
 
 
 
 
 
 
 
OpenDNA
OpenDNA
The OpenDNA Group of companies provides fully integrated digital marketing and customer acquisition services focusing on driving online sales of products and services for its clients. OpenDNA provides personalized real-time, targeted marketing.
year
2018
rev ($mm)
$0.09
EBITDA ($mm)
($2.85)
EBIT ($mm)
($3.08)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CNSX:TKR
 
 
 
 
 
 
 
 
Tracker Ventures Corp.
Tracker Ventures Corp.
Canada-based Tracker Ventures is an analytics software company that leverages blockchain and digital asset technology to transform and modernize multiple industries. The company's turnkey real-time tracking solutions offer the latest in IoT and AI, providing valuable data and business intelligence.
year
2020
rev ($mm)
EBITDA ($mm)
($0.06)
EBIT ($mm)
($0.07)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: TSE:4180
 
 
 
 
 
 
 
 
Appier
Appier
Appier is a technology company in Taiwan that provides artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Their AIXON platform uses machine learning and AI to turn data into insights to help businesses find and grow their target audience.
year
2020
rev ($mm)
$81.82
EBITDA ($mm)
EBIT ($mm)
($14.38)
Net Income ($mm)
Employees
492
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Bill.com
Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates back-office financial processes for small and mid-sized businesses. Bill.com's AI-enabled financial software platform provides an intelligent way to create and pay bills, send invoices, and get paid.
year
2021
rev ($mm)
$202.10
EBITDA ($mm)
($49.01)
EBIT ($mm)
($53.51)
Net Income ($mm)
Employees
618
  • drill down
  • watch
Ticker: HPE
 
 
 
 
 
 
 
 
Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, their technology makes IT more efficient, productive and secure.
year
2021
rev ($mm)
$27,557.00
EBITDA ($mm)
$4,563.00
EBIT ($mm)
$1,956.00
Net Income ($mm)
$648.00
Employees
59400
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Blue Prism
Blue Prism
Blue Prism's Robotic Process Automation (RPA) software enables business operations to be agile and cost effective through rapid automation of manual, rules based, back office administrative processes, reducing cost and improving accuracy by creating a "digital workforce"​.
year
2019
rev ($mm)
$92.46
EBITDA ($mm)
($69.31)
EBIT ($mm)
($70.07)
Net Income ($mm)
Employees
703
  • drill down
  • watch
Ticker: NEWR
 
 
 
 
 
 
 
 
New Relic, Inc
New Relic, Inc
New Relic is a software analytics company that provides deep performance analytics for every part of the software environment. Their SaaS platform allows users to easily view and analyze massive amounts of data, and gain actionable insights in real-time.
year
2020
rev ($mm)
$641.32
EBITDA ($mm)
($81.14)
EBIT ($mm)
($119.22)
Net Income ($mm)
Employees
2251
  • drill down
  • watch
Ticker: CNSX:GBLC
 
 
 
 
 
 
 
 
Graph Blockchain Inc.
Graph Blockchain Inc.
Graph Blockchain is a private blockchain solutions company. The company’s enterprise platforms provide solutions for data management, business intelligence and data analytics, by delivering unparalleled processing speed and uncompromising performance quality for corporations and government agencies.
year
2021
rev ($mm)
$0.34
EBITDA ($mm)
($1.91)
EBIT ($mm)
($1.91)
Net Income ($mm)
Employees
14
  • drill down
  • watch
Ticker: CPSE:AGILC
 
 
 
 
 
 
 
 
Agillic
Agillic
Agillic is a Danish software company enabling marketers to maximise the use of data and translate it into relevant and personalised communication establishing strong relations between people and brands.
year
2020
rev ($mm)
$8.39
EBITDA ($mm)
($2.43)
EBIT ($mm)
($2.33)
Net Income ($mm)
Employees
61
  • drill down
  • watch
Ticker: TSXV:GOOD
 
 
 
 
 
 
 
 
Goodlife Networks Inc.
Goodlife Networks Inc.
Good Life Networks Inc is a Vancouver-based programmatic advertising technology company. Their data systems provide real-time decisioning on billions of data points using machine learning, modular software systems and scalable hardware.
year
2021
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
($1.70)
Net Income ($mm)
$7.81
Employees
0
  • drill down
  • watch
Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2021
rev ($mm)
$495.90
EBITDA ($mm)
($106.50)
EBIT ($mm)
($131.12)
Net Income ($mm)
Employees
2037
  • drill down
  • watch
Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2020
rev ($mm)
$21.79
EBITDA ($mm)
$5.14
EBIT ($mm)
$1.34
Net Income ($mm)
$0.76
Employees
118
  • drill down
  • watch
Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2021
rev ($mm)
$477.70
EBITDA ($mm)
$17.51
EBIT ($mm)
($11.37)
Net Income ($mm)
Employees
1549
  • drill down
  • watch
Ticker: DXM
 
 
 
 
 
 
 
 
Dex Media, Inc.
Dex Media, Inc.
Dex Media, Inc. is the leading provider of marketing solutions for local businesses. They partner with local businesses across the U.S. to help them get found, get chosen, and get talked about. Dex Media offers website, print, mobile, social media, and search engine marketing solutions.
year
2020
rev ($mm)
$1,207.64
EBITDA ($mm)
$316.98
EBIT ($mm)
$181.02
Net Income ($mm)
$37.37
Employees
2411
  • drill down
  • watch
Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2021
rev ($mm)
$22,350.00
EBITDA ($mm)
$3,476.00
EBIT ($mm)
$949.00
Net Income ($mm)
$4,442.00
Employees
56606
  • drill down
  • watch
Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2020
rev ($mm)
$995.46
EBITDA ($mm)
($119.27)
EBIT ($mm)
($139.34)
Net Income ($mm)
Employees
5155
  • drill down
  • watch
Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: JASDAQ:385
 
 
 
 
 
 
 
 
Synergy Marketing, Inc.
Synergy Marketing, Inc.
Synergy Marketing, Inc. is a marketing technology company in Japan. It offers customer relationship management (CRM) implementation through cloud and agent services, such as building and maintaining IT infrastructure, and planning CRM implementation.
year
2014
rev ($mm)
$38.65
EBITDA ($mm)
$5.52
EBIT ($mm)
$3.36
Net Income ($mm)
$4.31
Employees
208
  • drill down
  • watch
Ticker: GB:RGO
 
 
 
 
 
 
 
 
2ergo Group plc
2ergo Group plc
2ergo Group plc provides mobile coupons and vouchers, loyalty, proximity, and payment solutions for various organizations to develop and execute their mobile strategy in the United Kingdom and the United States. It offers podifi and TikTap.
year
2013
rev ($mm)
$5.81
EBITDA ($mm)
($6.32)
EBIT ($mm)
($8.37)
Net Income ($mm)
Employees
67
  • drill down
  • watch
Ticker: HUBS
 
 
 
 
 
 
 
 
HubSpot, Inc.
HubSpot, Inc.
HubSpot is the world's leading inbound marketing and sales platform. Over 13,500 customers in more than 90 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.
year
2020
rev ($mm)
$817.15
EBITDA ($mm)
($31.49)
EBIT ($mm)
($50.82)
Net Income ($mm)
Employees
3981
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Ticker: CNVO
 
 
 
 
 
 
 
 
Convio, Inc.
Convio, Inc.
Convio, Inc. is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to maximize the value of every relationship. Convio serves more than 1,400 nonprofit organizations from its headquarters in Austin, TX and other offices around the US.
year
2011
rev ($mm)
$80.35
EBITDA ($mm)
($3.93)
EBIT ($mm)
($7.98)
Net Income ($mm)
Employees
201
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