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closed 11/3/2021 via Yahoo, Inc.

VertexOne, acquired EC Infosystems Inc.

synopsis: VertexOne, a leading provider of enhanced SaaS solutions to the utility industry, announces the completion of their acquisition of EC Infosystems, the largest provider of Customer Information Systems (CIS), Billing, and Electronic Data Interchange (EDI) to retail energy companies in North America.
buyer parent: DFW Capital Partners
buyer: VertexOne
VertexOne is the recognized leader in SaaS platforms for critical business processes of utilities across North America. Through a wide range of innovative services and solutions VertexOne helps utilities more efficiently deliver a compelling customer experience; reducing the cost to serve customers."
target: EC Infosystems Inc.
EC Infosystems is a market-leading Software as a Service provider (SaaS) of Electronic Data Interchange (EDI) and UtiliBill™ (Billing/Customer Information Solutions (CIS)), serving clients in the deregulated energy industry across the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/3/2021 via Yahoo, Inc.

VertexOne, acquired EC Infosystems Inc.

synopsis: VertexOne, a leading provider of enhanced SaaS solutions to the utility industry, announces the completion of their acquisition of EC Infosystems, the largest provider of Customer Information Systems (CIS), Billing, and Electronic Data Interchange (EDI) to retail energy companies in North America.
buyer parent: DFW Capital Partners
buyer: VertexOne
VertexOne is the recognized leader in SaaS platforms for critical business processes of utilities across North America. Through a wide range of innovative services and solutions VertexOne helps utilities more efficiently deliver a compelling customer experience; reducing the cost to serve customers."
target: EC Infosystems Inc.
EC Infosystems is a market-leading Software as a Service provider (SaaS) of Electronic Data Interchange (EDI) and UtiliBill™ (Billing/Customer Information Solutions (CIS)), serving clients in the deregulated energy industry across the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/3/2021 via Yahoo, Inc.

VertexOne, acquired EC Infosystems Inc.

synopsis: VertexOne, a leading provider of enhanced SaaS solutions to the utility industry, announces the completion of their acquisition of EC Infosystems, the largest provider of Customer Information Systems (CIS), Billing, and Electronic Data Interchange (EDI) to retail energy companies in North America.
buyer parent: DFW Capital Partners
buyer: VertexOne
VertexOne is the recognized leader in SaaS platforms for critical business processes of utilities across North America. Through a wide range of innovative services and solutions VertexOne helps utilities more efficiently deliver a compelling customer experience; reducing the cost to serve customers."
target: EC Infosystems Inc.
EC Infosystems is a market-leading Software as a Service provider (SaaS) of Electronic Data Interchange (EDI) and UtiliBill™ (Billing/Customer Information Solutions (CIS)), serving clients in the deregulated energy industry across the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/6/2020 via BusinessWire

VertexOne, acquired WaterSmart Software

synopsis: VertexOne, a leading provider of enhanced SaaS solutions to the utility industry, has completed the acquisition of WaterSmart Software, a pioneer in the use of behavioral customer engagement and analytics to drive conservation in the water utility industry, with functionality that is directly applicable to both the electric and gas markets as well.
buyer parent: DFW Capital Partners
buyer: VertexOne
Vertex Group is on a mission to provide affordable world-class customer experience solutions to make utilities of all sizes and their customers happier. As the market leader in customer experience, their people serve nearly 3 million utility customers every day from their 5 centers of excellence. "
target: WaterSmart Software
WaterSmart provides intelligence beyond the meter to make the lives of water utility managers easier. Water providers using WaterSmart's cloud-based, customer engagement and analytics platform have been proven to reduce costs, protect revenue, and increase customer satisfaction by more than 25%.
price ($mm)
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closed 7/24/2019 via Company Press Release

DFW Capital Partners, acquired Vertex Business Services

synopsis: DFW Capital Partners, a private equity investment firm focused on lower middle-market companies, announced that it has completed the acquisition of Vertex Group, a leading provider of customer information system (“CIS”) software and integration services to the mid-market public and investor-owned utility industry.
buyer: DFW Capital Partners
DFW Capital Partners is a private equity investment firm focused on lower middle-market companies. They concentrate on service companies, with an emphasis on healthcare and outsourced business and industrial support services. "
target parent: Oak Hill Capital Partners
target: Vertex Business Services
Vertex Group is on a mission to provide affordable world-class customer experience solutions to make utilities of all sizes and their customers happier. As the market leader in customer experience, their people serve nearly 3 million utility customers every day from their 5 centers of excellence.
price ($mm)
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closed 5/26/2017 via PR Newswire

Faneuil, Inc., purchased BPO and Contact Center Operations from Vertex Business Services

synopsis: Faneuil, Inc., a leading national provider of multichannel customer care and other business processing solutions, announced it has completed the acquisition of the BPO and contact center operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
buyer parent: ALJ Regional Holdings
buyer: Faneuil, Inc.
For more than 23 years, Faneuil has successfully designed, implemented and operated contact centers on behalf of highly regulated government and commercial clients. "
seller parent: Oak Hill Capital Partners
seller: Vertex Business Services
The acquisition includes the BPO and Contact Center Operations of Vertex Business Services LLC, a direct customer care provider of contact centers and back-office processes.
price ($mm)
$13
rev ($mm)
$25
EBITDA ($mm)
$3
EV / rev
0.5x
EV / EBITDA
4.3x
closed 3/27/2007 via

GenNx360 Capital Partners, Knox Lawrence International, Oak Hill Capital Partners, acquired Vertex Data Science Limited

synopsis: A consortium of three U.S.-based private equity firms, Oak Hill Capital Partners, GenNx360 Capital Partners and Knox Lawrence International, have reached a definitive agreement to acquire Vertex Data Science Limited, a business process outsourcing subsidiary, from United Utilities PLC, based in the United Kingdom.
buyer: Oak Hill Capital Partners
buyer: Knox Lawrence International
buyer: GenNx360 Capital Partners
Oak Hill Capital Partners is a private equity firm with more than $4.6 billion of committed capital from leading entrepreneurs, endowments, foundations, corporations, pension funds and global financial institutions. Robert M. Bass is the lead investor. "
target parent: United Utilities PLC
target: Vertex Data Science Limited
Vertex is a leading UK provider of outsourced business services and technology solutions with expertise in customer management. We develop and implement a range of service solutions including transformational outsourcing.
price ($mm)
$424
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/9/2006 via Company Press Release

United Utilities PLC, acquired 1st Software Group Limited

synopsis: United Utilities PLC has agreed to acquire 1st Software Group Limited, a company that develops, markets and supports back office software for independent financial advisers (IFAs). The intention is to integrate 1st within Vertex Financial Services, the financial services business of Vertex, United Utilities’ business process outsourcing subsidiary.
buyer parent: Oak Hill Capital Partners
buyer: United Utilities PLC
Vertex is a leading UK provider of outsourced business services and technology solutions with expertise in customer management. We develop and implement a range of service solutions including transformational outsourcing. "
target: 1st Software Group Limited
1st Software Group Limited develops, markets and supports back office software for the financial adviser and intermediary community. 1st already has over 11,000 adviser users across the UK, ranging from national brokers to sole traders.
price ($mm)
$51
rev ($mm)
EBITDA ($mm)
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closed 7/24/2019 via Company Press Release

DFW Capital Partners, acquired Vertex Business Services

synopsis: DFW Capital Partners, a private equity investment firm focused on lower middle-market companies, announced that it has completed the acquisition of Vertex Group, a leading provider of customer information system (“CIS”) software and integration services to the mid-market public and investor-owned utility industry.
buyer: DFW Capital Partners
DFW Capital Partners is a private equity investment firm focused on lower middle-market companies. They concentrate on service companies, with an emphasis on healthcare and outsourced business and industrial support services. "
target parent: Oak Hill Capital Partners
target: Vertex Business Services
Vertex Group is on a mission to provide affordable world-class customer experience solutions to make utilities of all sizes and their customers happier. As the market leader in customer experience, their people serve nearly 3 million utility customers every day from their 5 centers of excellence.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 1/10/2013 via PR Newswire

Best Practice Systems merged with Billtrust,

synopsis: Billtrust, the leader in outsourced billing services in North America, announced a strategic merger with Best Practice Systems, a provider of end-to-end billing solutions. Together, the two companies offer a comprehensive mix of billing services that span over two dozen industries across North America.
buyer parent: Edison Ventures
buyer: Billtrust (:$123.11)
Headquartered in Hamilton, NJ, Billtrust is a premier provider of outsourced, customer-centric billing solutions. The company's flagship product and service suite, called CompleteBilling, consists of paper, fax, e-mail and online billing (EBPP, EIPP). "
target: Best Practice Systems
Best Practice Systems helps clients improve their billing process and save money. The company has developed print and electronic processes and tools that allow billing clients to experience a feature rich environment and gain more control of their billing and collection cycle.
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closed 5/11/2022 via BNC Analysis

Wolfepak Software, acquired Land Information Services

synopsis: WolfePak Software, a leading provider of business automation technology for independent oil and gas upstream and midstream companies, announced that it has acquired the LandVantage and LIS Outsourcing businesses from Land Information Services, the leading provider of cloud-based land management software and outsourced services.
buyer parent: Charlesbank Capital Partners LLC
buyer: Wolfepak Software
WolfePak Software is a leading provider of financial, accounting and regulatory compliance software to the oil and gas industry. WolfePak's software packages can be customized with additional modules to meet more complex accounting and reporting needs as their client's business grows. "
target: Land Information Services
Based out of Oklahoma City, OK, Land Information Services (LIS) is a leading enterprise land software and energy back-office outsourcing provider.
price ($mm)
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closed 9/17/2012 via BNC Analysis

Revspring, acquired BestBill

synopsis: RevSpring is pleased to announce the acquisition of BestBill, a Phoenix-based innovative billing and payment technology provider. BestBill has been widely recognized for its innovative billing and payment solutions such as online debt negotiation, interactive voice response, text payment service and more.
buyer parent: Compass Investment Partners
buyer: Revspring
RevSpring's core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines. "
target: BestBill
BestBill offers billing and payment solutions and services in the healthcare, utilities, and collections industries.
price ($mm)
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