Like ProKarma Inc.

closed 12/27/2021 via GlobeNewswire

Concentrix Corporation, acquired ProKarma Inc.

synopsis: Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, has completed its acquisition of PK, a leading global CX design engineering company.
buyer: Concentrix Corporation (:$5,421.27)
Concentrix Corporation is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. "
target parent: Carlyle Group
target: ProKarma Inc.
PK is the experience engineering firm. Together with the world's most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners and employees.
price ($mm)
$1,575
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 1/14/2022 via BNC Analysis

FormPipe Software AB, acquired Alkemit

synopsis: Formpipe, a Swedish software company in the field of Enterprise Content Management, has acquired Alkemit AB, a leading IT company in Sweden with a focus on software development, system support and system management. Alkemit provides IT support and management, and offshore outsourcing services to clients all over the world.
buyer: FormPipe Software AB (OM:FPIP:$49.81)
FormPipe Software AB is a Swedish software company in the field of Enterprise Content Management (ECM). They develop ECM products for structuring information and supply them to major companies, authorities and organisations. "
target: Alkemit
Alkemit is a leading IT company in Sweden with a focus on software development, system support and system management. Alkemit helps businesses to solve their problems with modern technology. They provide IT support and management, and offshore outsourcing services to clients all over the world.
price ($mm)
$3.64
rev ($mm)
$3
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 1/6/2022 via Company Press Release

Octo Consulting Group, acquired B3 Group

synopsis: Octo, the premier pure-play IT modernization provider for the Federal Government, has acquired B3 Group, Inc. (B3), a provider of enterprise-level application modernization leveraging low-code/no-code software and platforms such as Salesforce, Microsoft Power Platform, Pega, and ServiceNow.
buyer parent: Arlington Capital Partners
buyer: Octo Consulting Group
Octo is a technology firm dedicated to solving the Federal Government’s most complex challenges, enabling agencies to jump the technology curve. Octo creates lasting change through best practices that help agencies implement and integrate at-scale next-generation technology and innovation. "
target: B3 Group
B3 is an IT transformation firm specializing in digital services and technology solutions that impact the lives of veterans. B3 manages large-scale digital transformation platforms and provides services facilitated through its technology partnerships.
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closed 1/4/2022 via GlobeNewswire

Volaris Group Inc., acquired Adapt IT Holdings Limited

synopsis: Volaris Group announced that it has completed the acquisition of Adapt IT. Based in South Africa, Adapt IT provides a variety of specialized turnkey IT solutions and services to the Education, Financial Services and Mining & Manufacturing sectors.
buyer parent: Constellation Software, Inc.
buyer: Volaris Group Inc.
Headquartered in Canada, Volaris acquires, strengthens and grows vertical market technology companies. As an Operating Group of Constellation Software Inc., Volaris is all about strengthening businesses within the markets they compete and enabling them to grow. "
target: Adapt IT Holdings Limited (JSE:ADI:$94.00)
Based in South Africa, Adapt IT provides a variety of specialized turnkey IT solutions and services to the Education, Financial Services and Mining & Manufacturing sectors. Its services and solutions span the IT life-cycle from consulting and application design through to delivery and support.
price ($mm)[EV]
$38 [$66]
rev ($mm)
$94
EBITDA ($mm)
$17
EV / rev
0.7x
EV / EBITDA
4.0x
closed 12/31/2021 via BusinessWire

Variant Equity, acquired CompuCom Systems, Incorporated

synopsis: CompuCom has announced its sale to an affiliate of Variant Equity Advisors, a Los Angeles based equity firm specializing in corporate divestitures. CompuCom is a leading provider of end-to-end managed workplace services, infrastructure modernization and digital consulting to enable the digital workplace for enterprise and mid-market organizations.
buyer: Variant Equity
Founded in 2017, Variant Equity Advisors is a Los Angeles based private equity firm that makes control investments in corporate divestiture and similarly operationally intensive transactions across a wide range of industries including transportation and logistics, technology and business services. "
target parent: Office Depot
target: CompuCom Systems, Incorporated
CompuCom is a leading provider of end-to-end managed workplace services, infrastructure modernization and digital consulting to enable the digital workplace for enterprise and mid-market organizations.
price ($mm)
$305
rev ($mm)
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closed 12/29/2021 via Company Press Release

MajorKey Technologies, acquired Valence Group Inc.

synopsis: Acacia Group company MajorKey Technologies has acquired the Valence Group to boost MajorKey's strategic consulting firepower and expands its ability to work with authority across the tech stack. Valence is a digital transformation solution provider focused on helping enterprise customers worldwide understand and apply next-generation technologies
buyer parent: The Acacia Group
buyer: MajorKey Technologies
MajorKey Technologies brings together over 420 technical, sales and delivery specialists focused on helping public and private sector clients unlock the benefits of cloud-enabled digital transformation. MajorKey is backed by The Acacia Group, a team of specialist technology investors. "
target: Valence Group Inc.
Valence is a digital transformation solution provider focused on helping enterprise customers worldwide understand and apply next-generation technologies in a smart and innovative way to advance their business goals.
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closed 12/9/2021 via BNC Analysis

TPXimpact, acquired RedCortex Ltd

synopsis: TPXimpact Holdings, the technology-enabled services company focused on digital transformation, announced the acquisition of the entire issued share capital of RedCortex Ltd, a digital and cloud-based transformation consultancy. Cardiff-based RedCortex, founded in 2016, is a leading technology services supplier to the Welsh Public Sector.
buyer: TPXimpact (AIM:TPX:$89.22)
UK-based TPXimpact delivers impactful, sustainable, digital transformation to enrich how individuals and society experience the world. TPXimpact was founded by Neal Gandhi and Oliver Rigby and was formerly known as The Panoply Group. "
target: RedCortex Ltd
RedCortex Ltd is a digital and cloud-based transformation consultancy. Cardiff-based RedCortex, founded in 2016, is a leading technology services supplier to the Welsh Public Sector, particularly focused on healthcare and transport alongside Government and local authority projects in the region.
price ($mm)
$18
rev ($mm)
$6
EBITDA ($mm)
$1
EV / rev
3.0x
EV / EBITDA
16.7x
closed 12/8/2021 via BusinessWire

Synoptek, Inc., acquired Rapid Technologies, Inc

synopsis: Synoptek, a leader in the global IT consulting field, announced the strategic acquisition of Rapid Technologies, an Elite ServiceNow partner focused on consulting, implementation and managed services for ServiceNow's industry-leading enterprise service management (ESM) solutions.
buyer parent: Sverica Capital Management, LLC
buyer: Synoptek, Inc.
Synoptek is a business and technology consulting firm that helps companies envision, transform and evolve. Synoptek partners with organizations worldwide to help them navigate the ever-changing technology landscape and build solid foundations for their business. "
target: Rapid Technologies, Inc
Rapid Technologies provides boutique ServiceNow professional services and software with a purpose driven mission to build community in support of a common cause. Rapid Technologies offers consulting, development, and support services for industry-leading enterprise service management software.
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announced 12/2/2021 via Company Press Release

Deloitte LLP, will acquire BIAS Corporation

synopsis: Deloitte has agreed to acquire substantially all of the assets of BIAS, a cloud consulting firm that is a leader in the Oracle Cloud Infrastructure (OCI) market with experienced cloud professionals based in the United States and India.
buyer: Deloitte LLP
Deloitte is the largest global professional services and consulting network. With over 312,000 professionals in more than 150 countries, Deloitte brings world-class capabilities and high-quality services to their clients. "
target: BIAS Corporation
BIAS delivers innovative IT solutions, leveraging Oracle technologies, for leading companies and public sector organizations. BIAS provides a comprehensive approach — from design and implementation to support — allowing it to deliver the right solution at the right time.
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closed 11/19/2021 via PR Newswire

Eliassen Group, acquired Lightwell Inc

synopsis: Eliassen Group, LLC, a strategic consulting and talent solutions firm, has acquired Lightwell Inc., a comprehensive technology and business solutions firm. The acquisition enhances Eliassen's offerings in the cloud consulting and IT solutions space, as well as brings Eliassen to an international stage.
buyer parent: Stone Point Capital, LLC
buyer: Eliassen Group
Eliassen Group provides strategic consulting and talent solutions to drive its clients' innovation and business results. Eliassen Group's purpose is to positively impact the lives of its employees, clients, consultants, and the communities in which they operate. "
target: Lightwell Inc
Lightwell develops, implements, and manages technology solutions that answer modern critical business challenges. They provide comprehensive services and solutions for integration and APIs, data analytics, order management, B2B integration, supply chain management, and more.
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closed 11/1/2021 via GlobeNewswire

Netcompany, acquired Intrasoft International S.A.

synopsis: Netcompany Group A/S, the fastest growing and most successful IT service company in Northern Europe, announced the completion of the previously announced acquisition of Intrasoft International S.A., a leading European IT solutions and services group with strong international presence and expertise.
buyer: Netcompany (CPSE:NETC:$490.55)
Netcompany is the fastest growing and most successful IT service company in Northern Europe. Netcompany leads the way with digitalisation in Northern Europe, building modern IT solutions and introducing advanced use of technology for large global customers, side by side in agile teams. "
target: Intrasoft International S.A.
Intrasoft International S.A. is a leading European IT Solutions and Services Group with strong international presence, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations.
price ($mm)
$273
rev ($mm)
$228
EBITDA ($mm)
$21
EV / rev
1.2x
EV / EBITDA
13.1x
closed 10/28/2021 via BNC Analysis

Arrow Business Communications Limited, acquired Circle IT Solutions Ltd

synopsis: Arrow has acquired the Circle Group which includes Circle IT Solutions Ltd and Fabric IT Ltd. Circle is a fast growing, technical IT focused design and consultative organization. Fabric is a market leading software provider and IT support company. They are both based in the UK.
buyer parent: MML Capital Partners LLC
buyer: Arrow Business Communications Limited
Based in the UK, Arrow specialises in telephony, data, IT and energy solutions for businesses. It offers a diverse product range ranging from hosted and mobile telephony through to mobile device management, telephone systems, IT services, voice and data connectivity. "
target: Circle IT Solutions Ltd
Circle Group includes Circle IT Solutions Ltd and Fabric IT Ltd. Circle is a fast growing, technical IT focused design and consultative organization. Fabric is a market leading software provider and IT support company. They are both based in the UK.
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closed 10/27/2021 via BNC Analysis

Computech Corporation, acquired Warnock Tanner & Associates

synopsis: Warnock Tanner & Associates, a successful IT services/management company, has been acquired by Computech Corporation, a company that provides pragmatic and cost-effective IT & IT enabled services and solutions that deliver pre-determined and tangible results to its global customers.
buyer: Computech Corporation
Computech Corporation provides pragmatic and cost-effective IT & IT enabled services and solutions that deliver pre-determined and tangible results to its global customers. The company is headquartered in Detroit, MI. "
target: Warnock Tanner & Associates
WTA Consulting is a premier IT services provider that uses best practices to separate itself from other leading IT consulting firms with savvy and effective business solutions.
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closed 10/27/2021 via GlobeNewswire

Yes& Agency, acquired Boldr Strategic Consulting

synopsis: Yes&, an integrated marketing agency, has acquired Boldr Strategic Consulting, a digital management firm that uses a design-thinking approach to keep trade associations and professional societies relevant while guiding them through the rapidly changing digital environment.
buyer: Yes& Agency
Yes& is an integrated marketing agency based in Alexandria, VA, offering advanced branding, advertising, digital marketing and analytics, customer experience (CX), market research, content development and public relations. "
target: Boldr Strategic Consulting
Boldr Strategic Consulting is a digital management firm that uses a design-thinking approach to keep trade associations and professional societies relevant while guiding them through the rapidly changing digital environment.
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closed 10/27/2021 via BNC Analysis

Bondgate IT, acquired MCWare IT Solutions

synopsis: Bondgate IT has acquired MCWare IT Solutions, which provides IT consulting and services, such as database design, website and intranet design, anti-virus, and telephone systems. Both companies are based in the UK.
buyer: Bondgate IT
Established in 1998, Bondgate IT deliver IT solutions to a growing number of SME’s and national organizations. They specialize in cloud computing, internet connectivity, hosted services and more. They are based in the UK. "
target: MCWare IT Solutions
MCWare IT Solutions Limited provides IT consulting and services, such as database design, website and intranet design, anti-virus, and telephone systems. The company was incorporated in 2013 and is based in Stockton-on-Tees, United Kingdom.
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closed 10/27/2021 via BNC Analysis

Brightwater, acquired Vantage Resources

synopsis: Irish recruitment agency Brightwater has acquired Dublin-based Vantage Resources, an IT contracting and talent acquisition business founded in 2000 that primarily sources specialist IT professionals on medium to long term contracts to clients.
buyer: Brightwater
Based in Ireland, Brightwater Group specialises in the recruitment of professionals across professional services, technical services and executive for permanent, contract, temporary and interim management roles. "
target: Vantage Resources
Based in Ireland, Vantage Resources delivers IT services and staffing solutions that enable its customers to support their network systems and legacy applications while also delivering new and innovative technology solutions to support their businesses.
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closed 10/26/2021 via BNC Analysis

Keating Consulting Service, Inc., acquired Bainbridge Computer Services

synopsis: Keating Consulting Service, Inc. (KCS), a Bainbridge Island Information Technology Services Provider, has acquired Bainbridge Computer Services, which offers the complete range of computer services for residences, home offices, businesses, and nonprofits. They are based in Bainbridge Island, Washington.
buyer: Keating Consulting Service, Inc.
Keating Consulting Service (KCS), established in 1983 in the Chicago area and currently located on Bainbridge Island, has provided IT services to Washington public and private sector entities since 1997. "
target: Bainbridge Computer Services
Bainbridge Computer Services offers the complete range of computer services for residences, home offices, businesses, and nonprofits. They are based in Bainbridge Island, Washington.
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announced 10/21/2021 via PR Newswire

CGI Group Inc., will acquire Cognicase Management Consulting, S.L.

synopsis: CGI, Canada's largest independent IT and business consulting services firms, acquiring Cognicase Management Consulting (CMC), a leading provider of technology and management consulting services and solutions since 1993, primarily in the Spanish market.
buyer: CGI Group Inc. (GIB:$9,757.61)
CGI is Canada's largest independent IT and business consulting services firms. CGI delivers an end-to-end portfolio of capabilities, from IT and business consulting to systems integration, outsourcing services and intellectual property solutions. "
target: Cognicase Management Consulting, S.L.
Cognicase Management Consulting (CMC) is a leading provider of technology and management consulting services and solutions since 1993, primarily in the Spanish market.
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announced 10/19/2021 via PR Newswire

Nagarro, Inc., will acquire ATCS

synopsis: Nagarro, a global leader in digital engineering, is to acquire Advanced Technology Consulting Service (ATCS), a Technology Consulting firm providing services in the area of Enterprise IT, Digital Transformation, Data Analytics and Marketing Insights. Its global operations are spread across ten offices in five countries.
buyer: Nagarro, Inc. (:$532.58)
Nagarro, a global digital engineering leader, helps clients become innovative, digital-first companies and thus, win in their markets. The company is distinguished by its entrepreneurial, agile, and global character, its CARING mindset, and its approach of thinking breakthroughs. "
target: ATCS
ATCS is a Technology Consulting firm providing services in the area of Enterprise IT, Digital Transformation, Data Analytics and Marketing Insights. Its global operations are spread across ten offices in five countries.
price ($mm)
rev ($mm)
$30
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 10/13/2021 via PR Web

Ntiva Inc., acquired Navakai, Inc.

synopsis: Ntiva, Inc., a leading provider of managed IT services, strategic consulting, cybersecurity services, cloud services and telecom solutions, has acquired Navakai, located in Colorado Springs, CO. Navakai is an IT Managed Services Provider that offers a range of services, including disaster recovery, security, support services, and more.
buyer: Ntiva Inc.
Ntiva is an IT services company that provides businesses with advanced technology expertise, including managed IT, cloud hosting, cybersecurity, unified communications, and strategic consulting services. Ntiva aims to help clients leverage technology investments to improve business performance. "
target: Navakai, Inc.
Navakai is an IT Managed Services Provider offering monthly support and technology-related projects for businesses. They provide a variety of products and services, including disaster recovery, security, support services, and VOIP, for clients in Colorado Springs, Denver, and nationwide.
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closed 12/27/2021 via GlobeNewswire

Concentrix Corporation, acquired ProKarma Inc.

synopsis: Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, has completed its acquisition of PK, a leading global CX design engineering company.
buyer: Concentrix Corporation (:$5,421.27)
Concentrix Corporation is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. "
target parent: Carlyle Group
target: ProKarma Inc.
PK is the experience engineering firm. Together with the world's most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners and employees.
price ($mm)
$1,575
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/30/2020 via PR Newswire

ProKarma Inc., acquired Nuvem Consulting, Inc.

synopsis: PK, a global experience engineering firm, has acquired Nuvem Consulting, a leading cloud consultancy specializing in the Salesforce platform. The acquisition supports our vision and strategy to deliver the most complete Salesforce capabilities and accelerate digital transformation for enterprises.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
PK is the experience engineering firm. Together with the world's most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners and employees. "
target parent: AppShark
target: Nuvem Consulting, Inc.
Nuvem Consulting is a leading business technology consulting firm specializing in the Salesforce platform. They offer a variety of services and packages from general consulting to system implementation, custom development, and ongoing support.
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closed 11/27/2019 via Company Press Release

ProKarma Inc., acquired Yotabites Consulting LLC

synopsis: ProKarma, the experience engineering firm, has acquired Yotabites, a boutique big data consultancy. Yotabites is a trusted advisor for building specialized solutions that help clients fully maximize the use of information across digital, analog, historical, cloud, and on-premise data sources.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma (PK) is an experience engineering firm. Together with the world’s most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners, and employees. "
target: Yotabites Consulting LLC
Yotabites helps companies discover and integrate new big data sources and unlock business value from big data. The company specializes in building and managing scalable big data platforms as well as developing big data products and solutions.
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closed 8/5/2019 via PR Newswire

ProKarma Inc., acquired Connective DX

synopsis: ProKarma,a global digital services company that helps organizations build the vision and the tools to run the future, announced the strategic acquisition of Connective DX, a digital experience agency focused on helping organizations embrace the power of digital, align around the customer, and take control of their digital future.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma is a global digital services company that helps organizations build the vision and the tools to run the future. With expertise in strategy, technology and operations, ProKarma delivers design-engineered solutions that escalate growth for the world's largest companies. "
target: Connective DX
Connective DX is a digital experience agency focused on helping organizations embrace the power of digital, align around the customer, and take control of their digital future. The agency serves clients globally with services that span digital experience strategy, experience design and technology.
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closed 6/26/2019 via PR Newswire

ProKarma Inc., acquired Vanick Digital

synopsis: ProKarma, a global digital services company, has acquired the Vanick Group, a multi-faceted digital transformation business. Vanick Group is known for API strategy and services driving digital transformation and business growth. Its Fifty Seven Pounds and Totus brands are leaders in Martech stack integration & Multi-Channel marketing communication.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma is a global digital services company that helps organizations build the vision and the tools to run the future. With expertise in strategy, technology and operations, ProKarma delivers design-engineered solutions that escalate growth for the world's largest companies. "
target: Vanick Digital
Vanick Digital provides expertise in API strategy, custom development, multi-channel marketing communication, and Martech stack integration services. Its Fifty Seven Pounds and Totus brands are leaders in Martech stack integration & Multi-Channel marketing communication respectively.
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closed 5/15/2019 via PR Newswire

ProKarma Inc., acquired Gamma Partners, LLC

synopsis: ProKarma, a global digital services company that delivers design-engineered strategy, technology and operations solutions, has acquired Gamma Partners, a leading digital marketing agency. Gamma Partners provides integrated digital services with an emphasis in marketing, e-commerce, analytics, and mobile development for Fortune 500 companies.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma is a global digital services company that helps organizations build the vision and the tools to run the future. With expertise in strategy, technology and operations, ProKarma delivers design-engineered solutions that escalate growth for the world's largest companies. "
target: Gamma Partners, LLC
Gamma Partners is an independent, fully-integrated digital agency that drives top-line growth with marketing and technology strategy, design, and execution. Deep knowledge of clients' businesses ensures a holistic approach to solution design and development and meaningful, measurable results.
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announced 4/17/2018 via BusinessWire

Lenati will be merged with ProKarma Inc.,

synopsis: Lenati, LLC, a leading independent marketing and sales strategy consultancy, is to merge with ProKarma Inc., a global IT solutions company and a portfolio company of The Carlyle Group. Lenati is the premier consultancy helping companies develop innovative and disruptive customer experiences.
buyer parent: Carlyle Group
buyer: ProKarma Inc.
ProKarma is an IT solutions company focused on helping businesses re-engineer themselves through powerful digital platforms, customer engagement, and emerging technologies. "
target: Lenati
Lenati, LLC is a leading independent marketing and sales strategy consultancy. Headquartered in Seattle, Lenati is the premier consultancy helping companies develop innovative and disruptive customer experiences.
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closed 4/8/2018 via PR Web

ProKarma Inc., acquired PluralSoft Inc.

synopsis: ProKarma, a global IT solutions company, has acquired PluralSoft, an award-winning healthcare data analytics company. PluralSoft's CareQuotient solution is a Data Management and Analytics platform that furnishes Providers and Payers quick insights into key performance data about the business and health profile of their patient/member population.
buyer: ProKarma Inc.
ProKarma is an enterprise IT solutions company that specializes in full-scale implementation and delivery capabilities. ProKarma drives innovations around today's burgeoning technologies, while harnessing the latest solutions across multiple platforms, including SAP, Microsoft and Oracle. "
target: PluralSoft Inc.
PluralSoft is an award-winning healthcare data analytics company. Their CareQuotient solution is a Data Management and Analytics platform that furnishes Providers and Payers quick insights into key performance data about the business and health profile of their patient/member population.
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closed 4/4/2014 via Market Wire

ProKarma Inc., acquired Mantis Technology Group

synopsis: ProKarma, a global IT solutions company, announced its acquisition of Mantis Technology Group, a leading software solutions provider based in Seattle, Washington. Mantis provides technology solutions, custom software design and development to Fortune 2000 companies.
buyer: ProKarma Inc.
ProKarma delivers integrated technology and business process outsourcing solutions for over 150 global leaders in a range of industries and markets. ProKarma was selected as a Global Services 100 Provider for 2012 and 2013 and ranked as the fastest-growing IT services company in America by Inc. 500."
target: Mantis Technology Group
Mantis delivers technology solutions, custom software develop and design services. Companies from a broad range of industries have turned to Mantis for delivery of SAP, Java, SQL, Business Intelligence, Social Media and Cloud-based solutions with significant cost savings and impressive results.
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announced 5/17/2010 via PR Newswire

abc Consulting will be merged with ProKarma Inc.,

synopsis: ProKarma, a leading IT solutions provider, announced a definitive merger agreement with abc Consulting, one of the premier SAP service providers in Latin America. ProKarma will hold a majority stake in Buenos Aires-based abc Consulting.
buyer: ProKarma Inc.
ProKarma is a full-range IT solutions provider offering innovative and cost-effective services including custom enterprise software solutions, mobile solutions, eMarketing, cloud computing, software factories, testing and validation. "
target: abc Consulting
abc Consulting offers a complete range of products and services covering the full lifecycle of SAP solutions. Their SAP portfolio includes SAP Software Licenses (VAR), Cross-Industry ERP implementations and rollouts, upgrades, migrations, CRM, SCM, SRM, ABAP and JAVA development, to name a few.
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closed 12/27/2021 via GlobeNewswire

Concentrix Corporation, acquired ProKarma Inc.

synopsis: Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, has completed its acquisition of PK, a leading global CX design engineering company.
buyer: Concentrix Corporation (:$5,421.27)
Concentrix Corporation is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. "
target parent: Carlyle Group
target: ProKarma Inc.
PK is the experience engineering firm. Together with the world's most customer-obsessed companies, PK combines great design and strong tech to build pioneering experiences that accelerate outcomes for customers, partners and employees.
price ($mm)
$1,575
rev ($mm)
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closed 7/14/2021 via GlobeNewswire

Lumine Group, purchased Mobile Network Solutions Business from Concentrix Corporation

synopsis: Lumine Group, a division of Volaris Group focused in the communications and media vertical, has acquired the mobile network solutions business from Concentrix. The business includes software capabilities in the areas of Call Completion, Messaging and Online Charging for communications services providers worldwide.
buyer parent: Constellation Software, Inc.
buyer: Lumine Group
Lumine Group, based in Canada, is one of the world’s largest communications and media software portfolios. Lumine offers communications and media software companies the ability to grow, retain independence, and focus on the needs of its customers and employees, with the financial backing of Volaris."
seller: Concentrix Corporation (:$5,421.27)
The mobile network solutions business of Concentrix includes software capabilities in the areas of Call Completion, Messaging and Online Charging for communications services providers worldwide. Concentrix is a leading technology-enabled global business services company.
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announced 5/17/2021 via GlobeNewswire

ABRY Partners, LLC, Hoplon Capital, will purchase Concentrix Insurance Solutions from Concentrix Corporation

synopsis: Concentrix Corporation, a leading global provider of customer experience solutions and technology, is to sell its insurance third-party administration operations and software platform, Concentrix Insurance Solutions, to Abry Partners and Hoplon Capital.
buyer: Hoplon Capital
buyer: ABRY Partners, LLC
Abry is one of the most experienced and successful sector-focused private equity investment firms in North America. Since its founding in 1989, the firm has completed over $82 billion of leveraged transactions and other private equity or preferred equity placements. "
seller: Concentrix Corporation (:$5,421.27)
Concentrix Insurance Solutions is an insurance third-party administration operations and software platform. They provide CX-focused software and services for leading insurers seeking capabilities and agility.
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closed 7/31/2017 via PR Newswire

Concentrix Corporation, acquired Tigerspike

synopsis: Concentrix Corporation, a leading business services company, has acquired Tigerspike, a global digital products company specializing in strategy, experience design, development and systems integration. They deliver business value, creating products that are differentiated by the experience, the technology and the data derived from both.
buyer parent: SYNNEX Corporation
buyer: Concentrix Corporation (:$5,421.27)
A wholly owned subsidiary of SYNNEX Corporation, Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. "
target: Tigerspike
Tigerspike is a global digital products company specializing in strategy, experience design, development and systems integration. They deliver business value, creating products that are differentiated by the experience, the technology and the data derived from both.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/18/2010 via BusinessWire

Concentrix Corporation, acquired Aspire Technology Limited

synopsis: Concentrix Corporation, SYNNEX Corporation’s Business Process Outsourcing segment, announced it has acquired a premier renewal platform company, Aspire Technology Limited. Aspire services IT vendors, distributors and resellers primarily in Europe driving renewal services through its proprietary RenewalsManager SaaS platform.
buyer parent: SYNNEX Information Technologies
buyer: Concentrix Corporation (:$5,421.27)
Concentrix Corporation is the global business outsourcing division of SYNNEX Corporation with award-winning expertise in providing clients with services and support to enhance their customer relationships. "
target: Aspire Technology Limited
Aspire’s cloud-based RenewalsManager™ solution helps global technology organizations grow maintenance, support and subscription revenues rapidly and cost effectively. Combining expert knowledge, best in class data management and insightful analytics, Aspire delivers fast and flexible solutions.
price ($mm)
$13
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/18/2010 via BusinessWire

Concentrix Corporation, acquired Encover Inc.

synopsis: Concentrix Corporation, SYNNEX Corporation’s Business Process Outsourcing segment, announced it has acquired Encover, which provides automated services enabling IT vendors to manage renewals through their enterprise ChESS platform and providing professional services to increase warranty and license renewal rates.
buyer parent: SYNNEX Information Technologies, Inc.
buyer: Concentrix Corporation (:$5,421.27)
Concentrix Corporation is the global business outsourcing division of SYNNEX Corporation with award-winning expertise in providing clients with services and support to enhance their customer relationships. "
target: Encover Inc.
Encover's software platform manages over $4 billion of service contracts and processes millions of transactions annually for customers today in 10 languages and multiple currencies.
price ($mm)
$17
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/11/2006 via

BSA Sales, LLC, acquired Concentrix Corporation

synopsis: SYNNEX Corporation, a global IT supply chain services company, announced that its wholly owned subsidiary, BSA Sales, LLC has signed a definitive agreement to acquire Concentrix Corporation. Concentrix Corporation is an integrated marketing company that provides call center, database analysis, and print on demand services to customers.
buyer parent: SYNNEX Information Technologies, Inc.
buyer: BSA Sales, LLC
BSA provides both the sales direction and momentum you need to move ahead of your competitors and take advantage of opportunities in the market place. Leader in integrated 1:1 sales and marketing campaigns, BSA offers flexible solutions that increase revenue and market share. "
target: Concentrix Corporation (:$5,421.27)
Concentrix is a marketing services company providing multi-channel demand generation and renewal marketing solutions that maximize the economic value of our clients’ customer relationships.
price ($mm)
rev ($mm)
$15
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 8/26/2020 via BNC Analysis

Primary Hosting, acquired Mobile Agent Now

synopsis: Primary Hosting, a cloud brokerage platform, has acquired Mobile Agent Now, a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
buyer: Primary Hosting
Primary Hosting is a cloud brokerage platform. Using their network of over 350+ carriers and suppliers, Primary Hosting’s platform enables businesses to find the right vendors, suppliers and carriers that meet their needs. The platform covers cloud hosting, telephony, marketing, and more. "
target: Mobile Agent Now
Mobile Agent Now is a leading review monitoring and response platform. Mobile Agent Now leverages consumer comments online to fuel brand growth. Their proprietary platform captures reviews right after they are posted and pings them to a dedicated agent who is incentivized to respond.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/31/2013 via BusinessWire

Netformx, will acquire VARcompliance, LLC

synopsis: Netformx®, the leader in collaborative requirements-to-order solutions, has signed a definitive agreement to acquire VARcompliance, LLC, the leading provider of automated vendor certification and incentive reward tracking, monitoring and management solutions.
buyer: Netformx
NetFormx offers computer-based tools for the design, sale, and support of voice and data networks. Its primary product is DesignXpert, which is a central repository of information about network equipment, specifications, and pricing information available from multiple vendors. "
target: VARcompliance, LLC
VARcompliance is a BPO utilizing a SaaS platform exclusively servicing the Value Added Reseller and Solution Provider marketplace – adding significant dollars to the bottom line through targeted incentive program optimization, reward tracking and automated certification compliance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/28/2018 via Company Press Release

BoomTown, acquired Real Contact, LLC

synopsis: BoomTown, the leading sales and marketing platform for real estate professionals, is excited to announce the acquisition of Real Contact, a lead qualification service provider. Real Contact helps real estate agents and teams quickly respond to and engage with leads through their text messaging lead response services.
buyer: BoomTown
BoomTown exists to make real estate agents successful. 40k+ of the industry’s top professionals trust BoomTown to grow their real estate business with easy-to-use technology that creates opportunities and turns them into closings. "
target: Real Contact, LLC
Real Contact is a lead qualification service provider. Real Contact helps agents and teams quickly respond to and engage with leads through their text messaging lead response services. Run by real people who act as a branded extension of a real estate agent,
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2017 via BusinessWire

WNS Global Services, acquired HealthHelp

synopsis: WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) services, announced it has acquired HealthHelp, an industry leader in care management. HealthHelp works closely with both payors and providers to help improve patient outcomes and drive long-term sustainable cost savings for the healthcare industry.
buyer: WNS Global Services (WNS:$585.82)
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods. "
target: HealthHelp
HealthHelp is an industry leader in care management, working closely with both payors and providers to help improve patient outcomes & drive long-term sustainable cost savings. Their solutions are powered by a scalable platform called ConsultTM, which processes its current assessments automatically.
price ($mm)
$95
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/18/2016 via BusinessWire

Veronis Suhler Stevenson, purchased a minority stake in Connexion Point

synopsis: VSS, a private investment firm focused on the information, tech-enabled business services, healthcare IT, and education industries, announced its investment in Connexion Point, LLC. Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry.
buyer: Veronis Suhler Stevenson
Veronis Suhler Stevenson (VSS) is a leading private investment firm that invests in the information, business services, healthcare IT, education, media and marketing services industries in North America and Europe. "
target: Connexion Point
Connexion Point is a leading provider of technology-enabled healthcare services, specializing in communication lifecycle services for the healthcare industry. Connexion Point facilitates communication, throughout the lifecycle of the consumer, that connects the healthcare industry to their consumer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/6/2019 via PR Newswire

BV Investment Partners, acquired Intelliteach

synopsis: BV Investment Partners, a middle-market private equity firm focused on the business services, software and IT services sectors, announced that it has partnered with management to acquire Intelliteach, a leading, global provider of tech enabled, business process outsourcing solutions for law and accounting firms.
buyer: BV Investment Partners
BV Investment Partners is currently investing its ninth private equity fund. The firm is one of the oldest and most experienced sector-focused private equity firms in North America. The company actively targets investments in the business services and information technology services industries. "
target parent: Dominus Capital, L.P.
target: Intelliteach
Intelliteach is a leading global provider of intelligent outsourcing solutions to more than 300 firms in the legal and accounting markets. They provide secure, scalable solutions by best in class technology platforms and their multi service solutions help to position law firms for financial success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2021 via GlobeNewswire

ChrysCapital, acquired Results CX

synopsis: ChrysCapital, a leading India-based private equity advisory firm with a successful track record of investing in technology services, financial services, pharma and consumer services, has acquired ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, from One Equity Partners.
buyer: ChrysCapital
Founded in 1999, ChrysCapital is one of the largest and most successful India-based investment advisory firms. The firm has raised $4 billion across eight funds which are consistently ranked in the top decile of global private equity funds of similar vintage. "
target parent: One Equity Partners
target: Results CX
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. The company designs, builds, and delivers digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/14/2020 via BusinessWire

Valor Global, acquired DRS Services USA, Inc.

synopsis: Valor Global has acquired DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions. The acquisition of DRS Services will significantly expand Valor Global’s current healthcare customer-experience solutions.
buyer: Valor Global
Valor Global is a provider of customer care call center solutions to leading brands around the globe. The company delivers a variety of solutions, including customer care, retention, and account management, as well as cost effective, robust 24/7, bilingual, onshore, and offshore support models. "
target: DRS Services USA, Inc.
DRS Services (DRS) is a leading provider of appointment-scheduling services, helping organizations in a variety of industries. DRS offers a wide range of services, including Customer Service, Scheduling Services, Customer Survey Services, and Appointment Setting.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
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Capgemini
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Infosys Limited
Infosys Limited
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Nomura Research Institute, Ltd.
Nomura Research Institute, Ltd.
Nomura Research Institute (NRI) is an independent, global IT solutions and consulting services provider. Leveraging NRI's global consulting business, NRI is able to provide innovative IT solutions for investment banks, asset managers, banks, insurance providers, retailers and distributors.
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Datatec Limited
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Atea ASA
Atea ASA
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Indra Sistemas, S.A.
Indra Sistemas, S.A.
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The Asseco Group
The Asseco Group
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$445.68
EBIT ($mm)
$317.01
Net Income ($mm)
$105.11
Employees
28009
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Ticker: HLSE:TIE1V
 
 
 
 
 
 
 
 
Tieto
Tieto
Tieto is the largest IT services company in the Nordics providing full lifecycle IT services. They also provide global product development services for companies in the communications and embedded technologies arena.
year
2019
rev ($mm)
$1,794.11
EBITDA ($mm)
$222.02
EBIT ($mm)
$156.83
Net Income ($mm)
$134.87
Employees
15275
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Ticker: PLUS
 
 
 
 
 
 
 
 
ePlus, inc.
ePlus, inc.
ePlus is an engineering-centric technology solutions provider that helps organizations imagine, implement, and achieve more from their technology. With certifications from technology partners, cloud, and collaboration, ePlus transforms IT from a cost center to a business enabler.
year
2019
rev ($mm)
$1,397.51
EBITDA ($mm)
$102.78
EBIT ($mm)
$83.67
Net Income ($mm)
$64.11
Employees
1538
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Ticker: JSE:AEL
 
 
 
 
 
 
 
 
Altron
Allied Electronics Corporation Limited (Altron), through its two divisions Altron TMT and Altron Power is invested in power electronics, telecommunications, multi-media and information technology.
year
2015
rev ($mm)
$1,392.49
EBITDA ($mm)
$56.90
EBIT ($mm)
$23.42
Net Income ($mm)
Employees
12904
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Ticker: AMEX:VISI
 
 
 
 
 
 
 
 
Volt Information Sciences, Inc.
Volt Information Sciences, Inc. is an international provider of staffing services, outsourcing solutions, and IT infrastructure services. They provide contingent workers and personnel recruitment services, supporting primarily professional administration, technical, IT, and engineering positions.
year
2017
rev ($mm)
$1,247.53
EBITDA ($mm)
$6.07
EBIT ($mm)
($0.97)
Net Income ($mm)
Employees
1600
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Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
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Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
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Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
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Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
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Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
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Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
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Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
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Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
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Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
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Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
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Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
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Ticker: LSE:EQN
 
 
 
 
 
 
 
 
Equiniti Limited
Equiniti Limited
Equiniti is a business process services provider supporting approximately 1,600 of the UK’s businesses and public sector institutions. Their core capabilities are centred on complex administration and payment solutions including money transmission, administration and customer interactions.
year
2019
rev ($mm)
$669.57
EBITDA ($mm)
$119.77
EBIT ($mm)
$73.26
Net Income ($mm)
$37.11
Employees
5179
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Ticker: G
 
 
 
 
 
 
 
 
Genpact Ltd
Genpact Ltd
Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients. They think with design, dream in digital, and solve problems with data and analytics.
year
2020
rev ($mm)
$3,699.55
EBITDA ($mm)
$575.62
EBIT ($mm)
$434.20
Net Income ($mm)
$315.49
Employees
96300
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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Ticker: WNS
 
 
 
 
 
 
 
 
WNS Global Services
WNS Global Services
WNS is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods.
year
2016
rev ($mm)
$585.82
EBITDA ($mm)
$90.83
EBIT ($mm)
$57.73
Net Income ($mm)
$58.63
Employees
32184
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