Like Synature Technology Company Limited

announced 3/15/2022 via BNC Analysis

Global Service Center PLC, will acquire Synature Technology Company Limited

synopsis: Global Service Center, a leading provider of business services in Thailand, will acquire a 51% stake in in Synature Technology from Comanche International, a provider of hotel IT solutions in Thailand. Synature Technology is a provider of POS software systems in Thailand. They provide web-based POS systems for restaurants, spas, and retailers.
buyer: Global Service Center PLC
Global Service Center is a leading provider of business services in Thailand. Global Service Center offers services for contact centers, telesales & telemarketing, debt collection, and data management. "
target parent: Comanche International Public Company Limited
target: Synature Technology Company Limited
Synature Technology is a leading provider of POS software systems in Thailand. Synature Technology provides web-based POS systems for restaurants, spas, and retailers. They also offer solutions for back office management and inventory management.
price ($mm)
$1.37
rev ($mm)
$1
EBITDA ($mm)
EV / rev
1.0x
EV / EBITDA
announced 6/17/2022 via BNC Analysis

OrderYOYO, will acquire app smart GmbH

synopsis: OrderYOYO, a leading European online ordering, payment, and marketing software solution provider, will acquire app smart, a leading provider of e-commerce solutions and POS systems in Germany. app smart helps restaurants to optimize their business. Their solutions enable businesses to easily setup online shops and more efficiently manage orders.
buyer: OrderYOYO (CPSE:YOYO:$15.41)
OrderYOYO is a leading European online ordering, payment, and marketing software solution provider. OrderYOYO is a SaaS solution that enables small independent takeaway restaurants to have their own-branded online presence direct to consumers. "
target: app smart GmbH
app smart is a leading provider of e-commerce solutions and POS systems in Germany. app smart helps restaurants to optimize their business and become more competitive. Their solutions enable businesses to easily setup online and mobile shops, and more efficiently manage orders.
price ($mm)
$31
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/8/2022 via PR Newswire

Lunchbox, will acquire Novadine

synopsis: Lunchbox, the modern ordering system built to grow online revenue for restaurants announced that it has entered into a definitive agreement to acquire NovaDine, an enterprise digital ordering provider for multi-unit restaurant chains. NovaDine offers a number of unique features such as group ordering and curbside pickup.
buyer: Lunchbox
Lunchbox is the modern ordering system for restaurants to grow their online revenue. Lunchbox enables restaurant chains to take control of their digital growth strategy through its suite of products specializing in app and web ordering, customer loyalty, marketing, and order aggregation. "
target: Novadine
Founded in 2007, NovaDine provides enterprise-class POS integrated digital ordering solutions to multi-unit restaurant chains. NovaDine offers a number of unique features such as group ordering and curbside pickup.
price ($mm)
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closed 6/1/2022 via BusinessWire

Corsair Capital, acquired HungerRush

synopsis: Corsair, a leading private equity firm targeting business services, software, and payments investments in the financial services market, announced that it has acquired a majority stake in HungerRush™, a leading cloud-based software provider for the restaurant industry, from The CapStreet Group, a Houston-based private equity firm.
buyer: Corsair Capital
Corsair is a global specialist investment firm offering opportunities for investors and solutions for companies across financial & business services and infrastructure. Corsair has invested $12 billion in capital across its global buyouts and infrastructure platforms since inception. "
target parent: CapStreet Partners
target: HungerRush
HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is its flagship cloud Point of Sale system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 4/28/2022 via GlobeNewswire

Everwin, acquired Global P.O.S

synopsis: Everwin, the French leader in business management software and ERP, has acquired Global POS. Global POS, founded in 2004, designs business software allowing retailers to efficiently organize their points of sale. They are based in France.
buyer parent: Constellation Software, Inc.
buyer: Everwin
Everwin is the French leader in business management software and ERP. Everwin is the publisher of a range of software packages for service providers including the Everwin GX and Everwin SX solutions for companies providing intellectual, industrial and building services. "
target: Global P.O.S
Global POS, founded in 2004, designs business software allowing retailers to efficiently organize their points of sale. They are based in France.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 1/19/2022 via BNC Analysis

Maropost Inc., acquired Retail Express

synopsis: Maropost, a leading provider of on-demand marketing, sales, ecommerce and infrastructure platforms in Canada, has acquired Retail Express, Australia and New Zealand’s #1 retail and POS software solution. Retail Express provides an easy-to-use cloud platform that features solutions for POS, inventory, eCommerce, loyalty campaigns, and more.
buyer: Maropost Inc.
Maropost is a leading provider of on-demand marketing, sales, ecommerce and infrastructure platforms in Canada. The Maropost Marketing Cloud offers users the power to execute sophisticated email marketing campaigns that match each level of the customer lifecycle, increasing buyer engagement. "
target: Retail Express
Retail Express is Australia and New Zealand’s #1 retail and POS software solution. Retail Express provides an easy-to-use cloud platform that gives retailers more control and success in their business. Their software features solutions for POS, inventory, eCommerce, loyalty campaigns, and more.
price ($mm)
$44
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/29/2021 via Company Press Release

Planet Payment, acquired Proximis

synopsis: Planet, a global integrated payments leader, has announced that it has completed the acquisition of Proximis, a unified commerce solution provider for the Retail sector. UK-based Proximis enables retailers to provide consumers a frictionless shopping journey between all digital and physical points of sale.
buyer parent: Eurazeo
buyer: Planet Payment
Planet, a global integrated payments leader, helps merchants, acquirers and shoppers navigate the complex world of payments. With over 1,500 employees in 70 markets spread across five continents, Planet is a revenue generating payments partner that helps businesses exceed the needs of customers. "
target: Proximis
Launched in 2013, with operations in France and the United Kingdom, Proximis is a feature-rich commerce platform based on scalable and resilient cloud infrastructure. The company enables retailers to provide consumers a frictionless shopping journey between all digital and physical points of sale.
price ($mm)
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closed 11/25/2021 via Company Press Release

Revolut, acquired Nobly POS

synopsis: UK-based Revolut has acquired Nobly POS to expand its offering to serve the restaurant and hospitality sectors. Headquartered in London, Nobly has developed a comprehensive ePOS system for the restaurant and hospitality industry that covers order and inventory management, kitchen displays, smart insights, online ordering, and more.
buyer: Revolut
Based in the UK, Revolut is building the world’s first global financial superapp to help people get more from their money. More than 16 million customers around the world use dozens of Revolut’s innovative products to make more than 150 million transactions a month. "
target: Nobly POS
UK-based Nobly POS provides restaurants, bars, coffee shops, and other retailers with a complete solution to run their businesses. The solution includes inventory management, smart insights, staff management, CRM, promotions, loyalty, menu management, mobile ordering, and delivery, amongst others.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2021 via BNC Analysis

MSL Solutions, acquired OrderMate

synopsis: MSL Solutions Limited, a global hospitality venues technology provider, has acquired OrderMate, a provider of hospitality point-of-sale (POS) systems. OrderMate helps hospitality operators to run better businesses. Their cross-platform POS system provides solutions for table management, pickup & delivery orders, contactless ordering and more.
buyer: MSL Solutions (ASX:MSL:$18.04)
MSL Solutions is a global provider of SaaS solutions to the sports, leisure and hospitality sectors. MSL Solutions helps venues move their POS transactions from behind the counter to make ordering and payments faster. They offer solutions to golf clubs, pubs, stadiums, higher education and more. "
target: OrderMate
OrderMate is a leading provider of hospitality point-of-sale (POS) systems. OrderMate helps restaurants, hotels, cafes, nightclubs, and bars to run better businesses. Their cross-platform POS system provides solutions for table management, pickup & delivery orders, contactless ordering and more.
price ($mm)
$5.45
rev ($mm)
$4
EBITDA ($mm)
$1
EV / rev
1.3x
EV / EBITDA
7.5x
closed 9/29/2021 via BNC Analysis

DotPe, acquired Rista Mobility India Private Limited

synopsis: Former PayU founder Shailaz Nag-led DotPe has acquired Bangalore-based point of sale software service provider Rista. Rista is an omni-channel restaurant management platform that offers end to end Cloud kitchen management solutions on one single platform.
buyer: DotPe
Based in Gurgaon, DotPe is a tech powered, multi-channel commerce platform for seven million merchants in the country, including both large and small business enterprises. "
target: Rista Mobility India Private Limited
Rista is an omni-channel restaurant management platform that offers end to end Cloud kitchen management solutions on one single platform. Restaurants can manage multiple brands from the same kitchen via their centralized dashboard to accept orders.
price ($mm)
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announced 5/19/2021 via BusinessWire

EverCommerce, will acquire Timely

synopsis: EverCommerce, a leading service commerce platform, will acquire Timely, a global appointment booking software company. Timely offers an affordable and reliable appointment software solution for spas and salons. Their cloud-based software provides solutions for appointments, client management, sales and payment, inventory, and more.
buyer parent: SilverLake
buyer: EverCommerce (EVCM:$407.11)
EverCommerce is a service commerce platform, providing marketing, business management, and customer retention solutions to businesses. They develop, acquire, and transform mission-critical solutions that help service-based businesses accelerate growth, streamline operations, and increase retention. "
target: Timely
Timely is a global appointment booking software company. Timely offers an affordable and reliable appointment software solution for spas and salons. Their cloud-based software provides solutions for appointments, client management, sales and payment, inventory, and more.
price ($mm)
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closed 3/18/2021 via BNC Analysis

Maropost Inc., acquired Neto E-commerce Solutions Pty Ltd

synopsis: Maropost, North America’s fastest growing marketing automation platform embraced by companies like Mercedes Benz, BioTrust, the New York Post and Shop.com, has acquired Neto, a global award-winning e-commerce platform used by over 3,000 retailers and wholesalers worldwide.
buyer: Maropost Inc.
Maropost is a leading provider of on-demand marketing, sales, ecommerce and infrastructure platforms. The Maropost Marketing Cloud offers users the power to execute sophisticated email marketing campaigns that match each level of the customer lifecycle, increasing buyer engagement. "
target: Neto E-commerce Solutions Pty Ltd
Neto is a global award-winning e-commerce platform used by over 3,000 retailers and wholesalers worldwide. Neto is the only Australian B2B and multi-channel ecommerce platform that provides an all-in-one solution for ecommerce, POS, inventory management, order management, and shipping labelling.
price ($mm)
$48
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/11/2021 via Company Press Release

Lightspeed POS, will acquire Vend

synopsis: Lightspeed POS Inc., a provider of cloud-based, omnichannel commerce platforms, will acquire Vend Limited, a cloud-based retail management software company in New Zealand. Vend makes it easier for retailers to manage and grow their business. They offer solutions for POS, inventory management, payments, customer management, ecommerce, and more.
buyer: Lightspeed POS (TSX:LSPD:$221.73)
Lightspeed is a cloud-based commerce platform powering small and medium-sized businesses in over 100 countries around the world. It's an all-in-one solution that helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. "
target: Vend
Vend is a cloud-based retail management software company in New Zealand. Vend makes it easier for retailers to manage and grow their business. They offer solutions for POS, inventory management, payments, customer management, ecommerce, and more.
price ($mm)
$288
rev ($mm)
$27
EBITDA ($mm)
EV / rev
10.7x
EV / EBITDA
closed 11/11/2020 via BNC Analysis

Gabbardeals.com, acquired InstaOne

synopsis: Gabbardeals.com, an omnichannel electronics retail platform in India, has acquired InstaOne, an Indian provider of POS billing software for retailers. InstaOne's software features whatsapp/SMS/email integration, integrated accounting, and more. They also offer distribution management software for distributors and ERP software for manufacturers.
buyer: Gabbardeals.com
Gabbardeals.com is a chain of technology-powered mobile and electronics stores in India. Gabbardeals.com offers a wide range of smartphones, tablets, mobile accessories and TV’s at competitive prices. They sell electronics through their 35 stores across India and online portal. "
target: InstaOne
InstaOne is an Indian provider of cloud-based POS billing software for retailers. InstaOne's software features whatsapp/SMS/email integration, integrated accounting, instant reports and more. They also offer distribution management software for distributors and ERP software for manufacturers.
price ($mm)
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closed 11/5/2020 via Company Press Release

ClearCourse Partnership LLP, acquired Swan Retail Ltd.

synopsis: ClearCourse Partnership LLP, a group of innovative technology companies in the UK, has acquired Swan Retail, a leading provider of retail management software in the UK. Swan offers comprehensive solutions for EPoS, stock management, accounts, customer ordering, warehousing, CRM and eCommerce.
buyer parent: Aquiline Capital Partners
buyer: ClearCourse Partnership LLP
ClearCourse is a UK partnership of innovative technology companies providing membership software to groups, organisations and small businesses. Their companies help customers manage their members and clients, administer their business workflow, & automate their payment processes seamlessly. "
target: Swan Retail Ltd.
Swan Retail is a software house in the retail software based in Hampshire, UK. Specialising in the retail and catering sectors, their software applications offer a comprehensive solution covering EPoS, stock management, accounts, customer ordering, warehousing, CRM and eCommerce.
price ($mm)
rev ($mm)
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closed 11/25/2020 via PR Newswire

Lightspeed POS, acquired ShopKeep.com, Inc.

synopsis: Lightspeed POS Inc., a leading provider of cloud-based, omnichannel commerce platforms, announced the closing of the previously-reported acquisition of ShopKeep Inc., a leading cloud commerce platform provider based in New York City. ShopKeep's platform is used by more than 20,000 retailers and restaurant customer locations nationwide.
buyer: Lightspeed POS (TSX:LSPD:$221.73)
Lightspeed powers complex small and medium-sized businesses with its cloud-based, omnichannel commerce platforms in over 100 countries. Lightspeed provides all-in-one solutions that drive innovation and digital transformation within the retail, hospitality and golf industries. "
target: ShopKeep.com, Inc.
ShopKeep's platform is used by more than 20,000 retailers and restaurant customer locations nationwide. ShopKeep enables business owners to start and grow their businesses by accepting any type of payment and providing essential features such as automatic inventory tracking.
price ($mm)
$606
rev ($mm)
$50
EBITDA ($mm)
EV / rev
12.1x
EV / EBITDA
closed 10/14/2020 via BNC Analysis

Anker Kassensysteme GmbH, acquired Locafox GmbH

synopsis: Bielefeld-based Anker Kassensysteme, a provider of hardware and other solutions around the point-of-sale (POS), acquires Berlin-based LocaFox from its founders and other capital provider. LocaFox develops and distributes cloud-based software solutions, particularly targeting small and medium-sized companies in the retail sector.
buyer parent: Halder Beteiligungsberatung GmbH
buyer: Anker Kassensysteme GmbH
Anker Kassensysteme based in Bielefeld, Germany, is a provider of hardware and product solutions for the point-of-sale (POS) area. The company's product portfolio compromises cash cassettes, drawers, and poles as well as integrated POS systems. "
target: Locafox GmbH
LocaFox develops and distributes cloud-based software POS (point of sale) solutions, particularly targeting small and medium-sized companies in the retail sector. LocaFox has an independently developed, sophisticated software product that is currently in use at over 2,500 checkouts in Germany.
price ($mm)
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closed 9/10/2020 via BusinessWire

North American Bancard, acquired SALIDO

synopsis: North American Bancard (NAB), one of the largest electronic payment processors in the United States, has acquired SALIDO, a leading hospitality technology provider. SALIDO's innovative Restaurant Operating System (Restaurant OS) enables restaurants to manage every aspect of their business.
buyer: North American Bancard
North American Bancard (NAB) is one of the largest electronic payment processors in the United States. NAB provides a modern end-to-end infrastructure to enable globally preferred payment types. Their solutions deliver seamless payment experiences in mobile, online, and in-store environments. "
target: SALIDO
SALIDO is a leading hospitality technology provider. SALIDO's innovative Restaurant Operating System (Restaurant OS) enables restaurants to manage every aspect of their business. They offer solutions for POS, online ordering, tableside ordering, reporting, inventory management and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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announced 8/19/2020 via Company Press Release

Nithit Sahornlak, will acquire ITEC Software Co., Ltd.

synopsis: Nithit Sahornlak, a former shareholder of ITEC Software Co., Ltd., will acquire a 51% stake in ITEC Software from Com7, a retailer of IT products in Thailand. ITEC Software is a provider of point of sale (POS) software solutions in Thailand. Their POS software enable businesses to more efficiently take orders and keep track of payments and stock.
buyer: Nithit Sahornlak
Nithit Sahornlak is a former shareholder of ITEC Software Co., Ltd. "
target parent: Com7 Public Company Limited
target: ITEC Software Co., Ltd.
ITEC Software is a provider of point of sale (POS) software solutions in Thailand. ITEC Software offers POS solutions for retailers and restaurants. Their POS software features inventory management solutions and enable businesses to more efficiently take orders and keep track of payments and stock.
price ($mm)
$0.18*
rev ($mm)
$0
EBITDA ($mm)
EV / rev
1.1x
EV / EBITDA
announced 8/12/2020 via GlobeNewswire

StoneCo Ltd., will acquire Linx S.A.

synopsis: StoneCo Ltd., a leading provider of financial technology solutions that empower merchants to conduct commerce seamlessly across multiple channels, has signed a definitive agreement to merge its business with Linx, a leading provider of retail management software in Brazil.
buyer: StoneCo Ltd.
Stone is a leading provider of financial technology solutions that empower merchants and integrated partners to conduct electronic commerce seamlessly across in-store, online, and mobile channels. They are based in Brazil. Their businesses include Stone, Pagar.me, Mundipagg, Equals and Cappta. "
target: Linx S.A. (BOVESPA:LINX3:$161.38)
Linx are a leading cloud-based technology company in Latin America and a market leader in Brazil in terms of revenue, in the ERP and POS management software segment.
price ($mm)[EV]
$1,105 [$1,049]
rev ($mm)
$155
EBITDA ($mm)
$16
EV / rev
6.8x
EV / EBITDA
64.6x
announced 3/15/2022 via BNC Analysis

Global Service Center PLC, will acquire Synature Technology Company Limited

synopsis: Global Service Center, a leading provider of business services in Thailand, will acquire a 51% stake in in Synature Technology from Comanche International, a provider of hotel IT solutions in Thailand. Synature Technology is a provider of POS software systems in Thailand. They provide web-based POS systems for restaurants, spas, and retailers.
buyer: Global Service Center PLC
Global Service Center is a leading provider of business services in Thailand. Global Service Center offers services for contact centers, telesales & telemarketing, debt collection, and data management. "
target parent: Comanche International Public Company Limited
target: Synature Technology Company Limited
Synature Technology is a leading provider of POS software systems in Thailand. Synature Technology provides web-based POS systems for restaurants, spas, and retailers. They also offer solutions for back office management and inventory management.
price ($mm)
$1.37
rev ($mm)
$1
EBITDA ($mm)
EV / rev
1.0x
EV / EBITDA
announced 3/22/2017 via Company Press Release

Comanche International Public Company Limited, will acquire Synature Group Co.,Ltd

synopsis: Comanche International, an information technology solutions company based in Thailand that creates management systems for hotels and serviced apartments, will acquire Synature Group Co.,Ltd. Synature Group develops Point of Sales software system for retailers, restaurants, and Spas under the name pRoMiSe.
buyer: Comanche International Public Company Limited (SET:COMAN:$3.19)
Comanche International is an information technology solutions company based in Thailand. They have more than 20 years of experience in the hotel IT industry, creating management systems that provide seamless integrated solutions for hotels and serviced apartments. "
target: Synature Group Co.,Ltd
Synature Group Co.,Ltd develops Point of Sales software system for retail outlets under the name pRoMiSe. Their goal is to provide management system services for retail and service businesses to increase efficiency and to enable their clients to compete with other businesses.
price ($mm)
$1.49
rev ($mm)
$2
EBITDA ($mm)
EV / rev
0.8x
EV / EBITDA
announced 3/15/2022 via BNC Analysis

Global Service Center PLC, will acquire Gogojii

synopsis: Global Service Center, a leading provider of business services in Thailand, will acquire a 99.99% stake in from Comanche International, a provider of hotel IT solutions in Thailand. Gogojii is an all-in-one travel booking service in Thailand. Their platform makes it easy for users to book flights, hotels, car rentals and more.
buyer: Global Service Center PLC
Global Service Center is a leading provider of business services in Thailand. Global Service Center offers services for contact centers, telesales & telemarketing, debt collection, and data management. "
target parent: Comanche International Public Company Limited
target: Gogojii
Gogojii is an all-in-one travel booking service in Thailand. Gogojii offers an online smart booking system that can fulfill all of their client's travel needs. Their platform makes it easy for users to book flights, hotels, car rentals and more.
price ($mm)
$0.36
rev ($mm)
$1
EBITDA ($mm)
$0
EV / rev
0.6x
EV / EBITDA
1.1x
announced 3/15/2022 via BNC Analysis

Global Service Center PLC, will acquire Synature Technology Company Limited

synopsis: Global Service Center, a leading provider of business services in Thailand, will acquire a 51% stake in in Synature Technology from Comanche International, a provider of hotel IT solutions in Thailand. Synature Technology is a provider of POS software systems in Thailand. They provide web-based POS systems for restaurants, spas, and retailers.
buyer: Global Service Center PLC
Global Service Center is a leading provider of business services in Thailand. Global Service Center offers services for contact centers, telesales & telemarketing, debt collection, and data management. "
target parent: Comanche International Public Company Limited
target: Synature Technology Company Limited
Synature Technology is a leading provider of POS software systems in Thailand. Synature Technology provides web-based POS systems for restaurants, spas, and retailers. They also offer solutions for back office management and inventory management.
price ($mm)
$1.37
rev ($mm)
$1
EBITDA ($mm)
EV / rev
1.0x
EV / EBITDA
closed 5/25/2022 via Company Press Release

Bain Capital Private Equity, acquired VXI Global Solutions, Inc.

synopsis: Bain Capital Private Equity, a leading global, value-added investor, has completed its acquisition of VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses around the world, from The Carlyle Group.
buyer parent: Bain Capital
buyer: Bain Capital Private Equity
Bain Capital Private Equity partners with management teams to provide strategic resources that build great companies and help them thrive. Bain Capital Private Equity’s team creates value for its portfolio companies through its global platform and depth of expertise in key vertical industries. "
target parent: Carlyle Group
target: VXI Global Solutions, Inc.
VXI is a customer experience company. VXI offers omnichannel customer care and growth services using technology and tools, including a unified communication platform and purpose-built productivity-enhancing applications that drive higher sales conversion, and related key metrics for its clients.
price ($mm)
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closed 3/17/2022 via PR Newswire

CSS Corporation, purchased OnDemand Business from Directly

synopsis: CSS Corp, a global customer experience and technology services provider, announced acquiring Directly's OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support and customer service for the world's leading brands.
buyer parent: Partners Group Holding AG
buyer: CSS Corporation
CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice. "
seller: Directly
Directly's OnDemand business unit offers fast and empathetic technical support and customer service for the world's leading brands, with patented technology and a global network of product and technical experts in a flexible freelance model.
price ($mm)
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closed 10/6/2021 via GlobeNewswire

ChrysCapital, acquired Results CX

synopsis: ChrysCapital, a leading India-based private equity advisory firm with a successful track record of investing in technology services, financial services, pharma and consumer services, has acquired ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, from One Equity Partners.
buyer: ChrysCapital
Founded in 1999, ChrysCapital is one of the largest and most successful India-based investment advisory firms. The firm has raised $4 billion across eight funds which are consistently ranked in the top decile of global private equity funds of similar vintage. "
target parent: One Equity Partners
target: Results CX
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. The company designs, builds, and delivers digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs.
price ($mm)
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closed 7/28/2021 via PR Newswire

itel, Inc., acquired Emerge BPO Inc.

synopsis: itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will include 700 new staff members across operations in Guyana, Honduras and a work-at-home network in the U.S.
buyer: itel, Inc.
As an international, award-winning customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada, itel empower clients to outsource confidently. No other nearshore CX delivery partner offers the same level of flexibility, responsiveness, and creativity. "
target: Emerge BPO Inc.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America.
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closed 8/27/2021 via GlobeNewswire

Sykes Enterprises Inc. merged with Sitel Group,

synopsis: Sykes Enterprises, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has been acquired by Sitel Group, a leading global provider of customer experience (CX) products and solutions.
buyer: Sitel Group
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. "
target: Sykes Enterprises Inc. (SYKE:$1,756.98)
Sykes Enterprises is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers.
price ($mm)[EV]
$2,220 [$2,325]
rev ($mm)
$1,757
EBITDA ($mm)
$260
EV / rev
1.3x
EV / EBITDA
9.0x
closed 10/6/2020 via BusinessWire

Sabio, acquired Anana Ltd

synopsis: Sabio Group has acquired Anana, a customer experience solutions specialist that has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
buyer: Sabio
Sabio delivers customer engagement solutions that combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. "
target: Anana Ltd
Anana is a customer experience solutions specialist and has over 100 employees across its UK and South African operations. Its customers include leading brands such as Dŵr Cymru Welsh Water, Marks and Spencer and Vodacom.
price ($mm)
rev ($mm)
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closed 8/10/2020 via BNC Analysis

Welltel, acquired Intellicom Ireland

synopsis: Welltel, Ireland’s fastest-growing communications and IT company, announces that it has acquired Intellicom, an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers.
buyer: Welltel
Welltel is a rapidly growing communications company, currently employing 70 people and providing managed services to over 3,000 business customers in Ireland and internationally. "
target: Intellicom Ireland
Intellicom is an Irish company that develops and supplies telecommunications and UC (unified communications) and contact centre systems to business customers. Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, direct and through channel partners
price ($mm)
$6.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2020 via BNC Analysis

Genesis Capital, will acquire Conectart s.r.o

synopsis: Karel Komárek's investment group KKCG has sold the largest contact center operator in the Czech Republic. Conectart, which now operates call centers in eight Czech cities, to the Genesis Private Equity Fund III (GPEF III) portfolio of the Genesis Capital Group.
buyer: Genesis Capital
Genesis Capital’s goal is to help finance the growth and development of small and medium sized companies in the Czech Republic and Slovakia. Through its venture capital funds (private equity), it has provided support to more than 25 companies to become market leaders in their particular fields. "
target parent: KKCG Group
target: Conectart s.r.o
Conectart operates call centers in eight Czech cities and employs over a thousand operators. Conectart is the largest operator of contact centers, was established by the targeted development of the KKCG group in 2016.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Valor Global, acquired ProService Boise

synopsis: Valor Global, a provider of outsourced customer care services and solutions, has acquired ProService Boise to grow its technical, operations, and customer experience center in Boise, Idaho. ProService Boise provides IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
buyer: Valor Global
Valor Global is a women-owned, minority-owned global organization providing world-class outsourced customer care services and solutions. Valor delivers cost-effective, robust 24/7/365 onshore, near-shore, and offshore support models based on the client’s business environment. "
target: ProService Boise
ProService Boise provides customized customer service solutions to select, valued clients. Leveraging state of the art technology, ProService is able to provide IT solutions, web development, and an omnichannel platform for Customer Care via voice, email, live chat, and social media monitoring.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2020 via BNC Analysis

Moneypenny, acquired VoiceNation, LLC and Ninja Number

synopsis: Moneypenny, a UK-based provider of web chat, answering services, and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. VoiceNation is a bilingual telephone answering provider, Ninja Number is a business phone app that provides a virtual phone system.
buyer: Moneypenny
Moneypenny delivers outsourced telephone answering, live chat, switchboard, and a host of technology-enabled services to a wide range of businesses. It handles 15 million calls and chats annually for more than 13,000 clients in the United Kingdom and the United States. "
target: VoiceNation, LLC and Ninja Number
VoiceNation is a bilingual telephone answering provider, and Ninja Number is a business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/15/2020 via BusinessWire

Spectrio, acquired Profit On-Hold and Airwaves Scenting

synopsis: Spectrio, one of the nation’s leading end to end technology-enabled audio and video marketing companies, has acquired Profit On-Hold and Airwaves Scenting. Profit-On-Hold is a music and on-hold marketing/advertising corporation. Airwaves Scenting is a scent marketing company.
buyer parent: Bertram Capital Management LLC
buyer: Spectrio
Spectrio is one of the nation’s leading end to end technology-enabled audio and video marketing companies, providing professional content and managed services on a monthly subscription basis. "
target: Profit On-Hold and Airwaves Scenting
Profit-On-Hold is a music and on-hold marketing/advertising corporation. They specialize in on-hold messaging, telecommunications, on-hold marketing, telephony, scriptwriting, voiceover, communication and more. Airwaves Scenting is a scent marketing company.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2020 via BusinessWire

Advantage Communications Inc., acquired First Kontact LLC

synopsis: Advantage Communications Inc., a leading BPO Contact Center located in Canada and the Caribbean, has announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries.
buyer: Advantage Communications Inc.
Advantage Communications Inc. (ACI) is a leading North American and Caribbean Contact Center for top global brands. ACI provides smarter, more efficient outsourced BPO solutions that are custom-designed to be an extension of a brand and its business model. "
target: First Kontact LLC
First Kontact LLC offers a full range of Spanish and English inbound and outbound Contact Center services, customized for clients across a wide variety of industries. They are based in Chula Vista, California.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/5/2019 via GlobeNewswire

TELUS International, will acquire Competence Call Center Group (CCC)

synopsis: TELUS Corporation, through TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, has agreed to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
buyer parent: TELUS Corporation
buyer: TELUS International
Based in Canada, TELUS International is a leading global business process and IT services company. TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. "
target parent: Ardian
target: Competence Call Center Group (CCC)
Competence Call Center Group (CCC) is one of the leading BPO service providers in Europe. Founded in Austria in 1998, CCC is today headquartered in Berlin. and offers high-quality BPO solutions in 28 languages and serves more than 80 customers in Europe.
price ($mm)
$1,008
rev ($mm)
$340
EBITDA ($mm)
EV / rev
3.0x
EV / EBITDA
closed 11/15/2019 via BNC Analysis

TeamLease, acquired IMSI Staffing Pvt. Ltd

synopsis: TeamLease Services, an India-based staffing firm, has acquired a 72.7% stake IMSI Staffing, a professional services and staffing firm in India. IMSI offers services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
buyer: TeamLease (BSE:539658:$675.51)
TeamLease Services is one of India’s leading human resource service companies in the organized segment. They are a one-stop provider of human resources services to various industries and diverse functional roles, offering staffing, payroll processing, recruitment, compliance and training services. "
target: IMSI Staffing Pvt. Ltd
IMSI Staffing is a professional services and staffing firm in India. IMSI excels in IT, professional staffing and business process outsourcing (BPO) and call centers. They offer services for IT application staffing, IT infrastructure management, telecom staffing, and professional staffing.
price ($mm)
rev ($mm)
$7
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/14/2019 via Company Press Release

Woven Technology Ltd, acquired tPoint Solutions Ltd

synopsis: UK-based Woven, a market leader in contact centre outsourcing, has acquired tPoint Solutions, a technology provider of a cloud-based, pay-per-use contact centre headquartered in Reading. The acquisition enables Woven to shift from the traditional BPO business model towards a solution that offers an improved experience and digital transformation.
buyer: Woven Technology Ltd
UK-based Woven is a market leader in contact centre outsourcing. The company creates a collection of like minded Customer Services Companies, with global capability, delivered through local expertise. Woven equips brands to create experiences that build lasting value for their clients. "
target: tPoint Solutions Ltd
UK-based tPoint is a technology provider of a cloud-based, pay-per-use contact centre. The company's platform uniquely provides an agile no/low code approach to address head-on the barriers to connected experience, including silos of legacy customer data, disconnected systems, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/24/2019 via PE Hub

Continuum Global Solutions, acquired King TeleServices LLC

synopsis: Continuum Global Solutions (CGS​), a leading omni-channel contact center solutions provider, has acquired King TeleServices (KTS) from American Stock Transfer & Trust Company, LLC (AST), a full-service, tech-enabled professional services firm. KTS is an omnichannel contact center service provider. KTS offers 311 and other call center services.
buyer parent: Skyview Capital LLC
buyer: Continuum Global Solutions
Continuum Global Solutions (CGS​) is a leading omni-channel contact center solutions provider. Their customer care and call center solutions leverage world class voice, chat, email, and social technologies. CGS serves tier 1 clients across multiple industry verticals. "
target parent: American Stock Transfer & Trust Company, LLC
target: King TeleServices LLC
King TeleServices (KTS) is a leading omnichannel contact center service provider. KTS provides exceptional contact center services at the lowest possible real cost, while yielding the best value. KTS offers 311 and other call center services to corporate and municipal clients in the United States.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/1/2018 via BusinessWire

eLocal, will acquire Ring Router

synopsis: eLocal, a leading provider of performance-based advertising for local, regional and national service businesses, announced they have reached agreement to acquire Ring Router, a revolutionary marketing solution that routes live calls from people interested in buying a business' products or services, directly to their phone.
buyer: eLocal
eLocal is a profitable, fast growing 10 year old internet advertising company whose mission is to connect consumers with local businesses, with a particular specialization in the home services and legal verticals. "
target: Ring Router
Ring Router is a revolutionary marketing solution that routes live calls from people interested in buying a business' products or services, directly to their phone.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2018 via BusinessWire

Teleperformance SA, acquired Intelenet Global Services

synopsis: Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company.
buyer: Teleperformance SA (ENXTPA:TEP:$6,450.89)
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services. "
target parent: Blackstone Group LP
target: Intelenet Global Services
Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial & administration services. The company has more than 110 blue chip clients worldwide, mostly in the English-speaking market, India and the Middle East.
price ($mm)
rev ($mm)
$449
EBITDA ($mm)
$83
EV / rev
0.0x
EV / EBITDA
0.0x
closed 6/11/2018 via GlobeNewswire

SPi Global Solutions, acquired SCOPE e-Knowledge Center Pvt. Ltd.

synopsis: SPi Global, the market-leading content technology and content solutions enterprise that provides data services and subject matter expertise to multiple industries, announced it has completed the transaction for the acquisition of Scope e-Knowledge Center, a leading provider of specialized knowledge services for publishers and information providers.
buyer: SPi Global Solutions
SPi Global is a market leading content technology and content solutions enterprise that provides data services and subject matter expertise (SME) to multiple industries such as publishing, finance, healthcare and life sciences, media and retail, research, learning, and corporates. "
target parent: Quatrro BPO Solutions (P) Ltd.
target: SCOPE e-Knowledge Center Pvt. Ltd.
Scope is an award-winning provider of outsourced, cost-effective Content Enhancement Services, Data Management Services, and Patent Research & Analytics for various clients across the globe.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/5/2018 via BusinessWire

Merchants, acquired Millennium 1 Solutions

synopsis: Dimension Data, and its subsidiary Merchants, a pioneer in the contact center industry, announced the acquisition of Millennium 1 Solutions from The Gores Group. Millennium provides contact center, credit card, and back office and administration services to Canadian organizations primarily in the financial services, insurance, and retail sectors.
buyer parent: Nippon Telegraph and Telephone Corporation
buyer: Merchants
Based in South Africa, Merchants manage contact center operations globally. Merchants deliver real business value through staff, practice models, processes and leading technologies. Merchants has strengths and capabilities in areas and verticals such as telco, retail, airlines, and service desk. "
target parent: Gores Group, LLC
target: Millennium 1 Solutions
Millennium1 Solutions is an award-winning Canadian Business Process Outsourcing solution provider that designs and delivers end-to-end B2B2C solutions for the country’s blue chip multinational corporations in the financial services, insurance, government, retail, and manufacturing sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: NCR
 
 
 
 
 
 
 
 
NCR Corporation
NCR Corporation
NCR Corporation is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, healthcare, entertainment, and public sector organizations.
year
2020
rev ($mm)
$6,462.00
EBITDA ($mm)
$642.00
EBIT ($mm)
$437.00
Net Income ($mm)
$467.00
Employees
36000
  • drill down
  • watch
Ticker: TOST
 
 
 
 
 
 
 
 
Toast, Inc.
Toast, Inc.
Toast is an all-in-one point-of-sale and restaurant management platform. As a cloud-based system built specifically for restaurants, Toast offers advanced functionality including tableside ordering, quick menu modifications, real-time enterprise reporting, online ordering, and labor management.
year
2021
rev ($mm)
$1,705.00
EBITDA ($mm)
($213.00)
EBIT ($mm)
($222.00)
Net Income ($mm)
Employees
3172
  • drill down
  • watch
Ticker: TSX:LSPD
 
 
 
 
 
 
 
 
Lightspeed POS
Lightspeed POS
Lightspeed is a cloud-based commerce platform powering small and medium-sized businesses in over 100 countries around the world. It's an all-in-one solution that helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.
year
2021
rev ($mm)
$221.73
EBITDA ($mm)
($88.19)
EBIT ($mm)
($110.55)
Net Income ($mm)
Employees
1800
  • drill down
  • watch
Ticker: PAR
 
 
 
 
 
 
 
 
PAR Technology Corporation
PAR Technology Corporation
PAR Technology Corporation is an industry leader in systems and service solutions for the hospitality industry. For more than 30 years, PAR has developed technology solutions for hospitality companies: restaurant, retail, entertainment venues and cruise ships.
year
2019
rev ($mm)
$180.96
EBITDA ($mm)
($9.60)
EBIT ($mm)
($13.43)
Net Income ($mm)
Employees
1000
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Givex Corporation
Givex Corporation
Givex is a global fintech company providing merchants with customer engagement, point of sale and payment solutions, all in a single platform. They are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights.
year
2021
rev ($mm)
$43.75
EBITDA ($mm)
$1.14
EBIT ($mm)
($0.63)
Net Income ($mm)
Employees
300
  • drill down
  • watch
Ticker: AIM:UNG
 
 
 
 
 
 
 
 
Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
  • drill down
  • watch
Ticker: TSXV:QIS
 
 
 
 
 
 
 
 
Quorum Information Technologies
Quorum Information Technologies
Quorum is a North American company focused on developing, marketing, implementing and supporting its dealership and customer management system, XSELLERATOR. XSELLERATOR automates, integrates and streamlines every process across departments in a dealership.
year
2021
rev ($mm)
$27.64
EBITDA ($mm)
($0.81)
EBIT ($mm)
$0.14
Net Income ($mm)
Employees
44
  • drill down
  • watch
Ticker: ASX:MSL
 
 
 
 
 
 
 
 
MSL Solutions
MSL Solutions
MSL Solutions is a global provider of SaaS solutions to the sports, leisure and hospitality sectors. MSL Solutions helps venues move their POS transactions from behind the counter to make ordering and payments faster. They offer solutions to golf clubs, pubs, stadiums, higher education and more.
year
2021
rev ($mm)
$18.04
EBITDA ($mm)
$2.13
EBIT ($mm)
($0.02)
Net Income ($mm)
$0.65
Employees
0
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
AutoWeb, Inc.
AutoWeb, Inc.
AutoWeb, Inc. provides high-quality consumer leads, clicks and associated marketing services to automotive dealers and manufacturers throughout the United States.
year
2022
rev ($mm)
$72.77
EBITDA ($mm)
($6.70)
EBIT ($mm)
($9.12)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: RTLX
 
 
 
 
 
 
 
 
Retalix Ltd.
Retalix Ltd.
Retalix Ltd. is a leading global provider of innovative software and services to high volume, high complexity retailers, including supermarkets, convenience stores, fuel stations, drugstores and department stores.
year
2012
rev ($mm)
$266.93
EBITDA ($mm)
$24.05
EBIT ($mm)
$16.07
Net Income ($mm)
$13.93
Employees
  • drill down
  • watch
Ticker: BOVESPA:LINX3
 
 
 
 
 
 
 
 
Linx S.A. {duplicate}
Linx S.A. {duplicate}
With more than 30 years offering management software (ERP and POS), Linx specializes in retail and meets many different market needs. Linx offers specific solutions for gas stations and convenience stores, dealerships, food, fashion, optical shops, drugstores, supermarkets, magazines and more.
year
2017
rev ($mm)
$161.11
EBITDA ($mm)
$22.28
EBIT ($mm)
$19.54
Net Income ($mm)
$25.81
Employees
  • drill down
  • watch
Ticker: DB:GKS
 
 
 
 
 
 
 
 
GK Software AG
GK Software AG
GK Software AG has become the leading store solution provider to Europe’s largest retailers with stores around the globe. Currently in over 40 countries, GK Software continues to expand along with their customers throughout Europe, Asia, Africa and North America.
year
2018
rev ($mm)
$109.94
EBITDA ($mm)
$6.89
EBIT ($mm)
$2.52
Net Income ($mm)
$4.36
Employees
1026
  • drill down
  • watch
Ticker: CA:HDX
 
 
 
 
 
 
 
 
Posera-HDX LTD.
Posera-HDX LTD.
Posera-HDX develops touch screen Point of Sale software & associated enterprise management tools, & has developed & deployed numerous POS applications. HDX also provides services for system hardware integration, merchant staff training, system installation, & post sale software and hardware support.
year
2014
rev ($mm)
$17.53
EBITDA ($mm)
$0.62
EBIT ($mm)
($0.30)
Net Income ($mm)
Employees
139
  • drill down
  • watch
Ticker: KLSE:CUSCAPI
 
 
 
 
 
 
 
 
Cuscapi
Cuscapi
Cuscapi is Asia’s leading Food & Beverage business management solutions provider, offering a comprehensive range of integrated solutions. The company also offers business management solutions, information technology security solutions, and contact center outsourcing services.
year
2018
rev ($mm)
$7.16
EBITDA ($mm)
($4.36)
EBIT ($mm)
($5.08)
Net Income ($mm)
Employees
230
  • drill down
  • watch
Ticker: IBRC
 
 
 
 
 
 
 
 
iBrands Corporation
iBrands Corporation
iBrands Corporation owns two operating subsidiaries, iSoftware, Inc. and iMenu24/7, Inc., both targeted to providing consumer online ordering and related technologies for the worldwide restaurant industry. iSoftware, Inc. owns all of the proprietary software for the Company.
year
2013
rev ($mm)
$0.13
EBITDA ($mm)
EBIT ($mm)
($0.15)
Net Income ($mm)
Employees
6
  • drill down
  • watch
Ticker: ENXTPA:TEP
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. They connect brands with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services.
year
2020
rev ($mm)
$6,450.89
EBITDA ($mm)
$980.59
EBIT ($mm)
$658.70
Net Income ($mm)
$376.33
Employees
331065
  • drill down
  • watch
Ticker: SRCL
 
 
 
 
 
 
 
 
Stericycle, Inc.
Stericycle, Inc.
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
year
2018
rev ($mm)
$3,485.90
EBITDA ($mm)
$715.50
EBIT ($mm)
$459.60
Net Income ($mm)
Employees
22500
  • drill down
  • watch
Ticker: TSE:9715
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
year
2016
rev ($mm)
$1,981.09
EBITDA ($mm)
$102.87
EBIT ($mm)
$78.08
Net Income ($mm)
$42.23
Employees
16401
  • drill down
  • watch
Ticker: ATTO
 
 
 
 
 
 
 
 
Atento S.A.
Atento S.A.
Atento is a large provider of customer relationship management and business process outsourcing ("CRM BPO") services, and among the top three providers globally, based on revenues. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels.
year
2017
rev ($mm)
$1,809.82
EBITDA ($mm)
$196.99
EBIT ($mm)
$118.05
Net Income ($mm)
$13.79
Employees
150000
  • drill down
  • watch
Ticker: TSEC:5388
 
 
 
 
 
 
 
 
Sercom
Sercom
With experience, know how and commitment to results, Sercom since 1993, provides services in the areas of sales and contact center relationships. Sercom is based in Brazil and is recognized as a company committed to the results expected by its customers.
year
2019
rev ($mm)
$1,066.38
EBITDA ($mm)
$52.55
EBIT ($mm)
$36.15
Net Income ($mm)
$32.87
Employees
4021
  • drill down
  • watch
Ticker: TSE:4708
 
 
 
 
 
 
 
 
Relia, Inc.
Relia, Inc.
Established in 1987, Relia, Inc. is a leading BPO service company based in Japan, providing customer support -- such as contact center, field operation, and web marketing -- services for Japanese blue-chip companies and multi-national enterprises.
year
2018
rev ($mm)
$975.20
EBITDA ($mm)
$82.14
EBIT ($mm)
$48.24
Net Income ($mm)
$30.18
Employees
10909
  • drill down
  • watch
Ticker: ASX:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat is a leading Australian marketing services business. They partner with their clients to help them with the constant pressure of acquiring and servicing their customers, week-in, week-out. With media, digital and customer service capabilities, Salmat has the right solutions for their clients.
year
2017
rev ($mm)
$333.12
EBITDA ($mm)
$14.46
EBIT ($mm)
$6.75
Net Income ($mm)
$3.26
Employees
3000
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of their clients. They help their clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment.
year
2017
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
29807
  • drill down
  • watch
Ticker: AIM:IOM
 
 
 
 
 
 
 
 
iomart Group plc
iomart Group plc
iomart Group PLC enables businesses to operate their online data and IT environments securely. iomart partners with vendors such as VMware, Amazon, EMC, Microsoft and Dell to offer customers a centrally managed, controlled and completely agnostic set of hybrid, private and public cloud platforms.
year
2019
rev ($mm)
$132.10
EBITDA ($mm)
$47.82
EBIT ($mm)
$22.69
Net Income ($mm)
$17.14
Employees
400
  • drill down
  • watch
Ticker: SET:BE8
 
 
 
 
 
 
 
 
Beryl 8 Plus
Beryl 8 Plus
Beryl 8 Plus (BE8) is a leading end-to-end technology consulting company based in Thailand. BE8 specializes in intelligent cloud-based solutions that drives business success across a wide range of industries. They offer solutions for CRM, big data & AI, managed services, and more.
year
2021
rev ($mm)
$10.97
EBITDA ($mm)
$2.52
EBIT ($mm)
$2.44
Net Income ($mm)
$2.38
Employees
0
  • drill down
  • watch
Ticker: SNX
 
 
 
 
 
 
 
 
SYNNEX Corporation
SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world.
year
2018
rev ($mm)
$19,113.52
EBITDA ($mm)
$711.69
EBIT ($mm)
$525.97
Net Income ($mm)
$284.36
Employees
107400
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands.
year
2017
rev ($mm)
$1,395.69
EBITDA ($mm)
$171.04
EBIT ($mm)
$106.84
Net Income ($mm)
$48.09
Employees
49500
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Ticker: BIT:BET
 
 
 
 
 
 
 
 
Be Think, Solve, Execute S.p.A. Group
Be Think, Solve, Execute S.p.A. Group
The Be Think, Solve, Execute S.p.A. Group (formerly B.E.E. Team S.p.A.) is a key player in the business consulting, information technology and business process outsourcing sectors.
year
2021
rev ($mm)
$247.17
EBITDA ($mm)
$28.85
EBIT ($mm)
$21.62
Net Income ($mm)
$12.23
Employees
1692
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Ticker: KLSE:EFFICEN
 
 
 
 
 
 
 
 
Efficient E-Solutions Berhad
Efficient E-Solutions Bhd is Malaysia's leading Business Process Outsourcing ("BPO") company. The company offers comprehensive data and document management solutions along with their expertise and experience to address complex business challenges face by their valued customers.
year
2017
rev ($mm)
$0.84
EBITDA ($mm)
($1.50)
EBIT ($mm)
($2.18)
Net Income ($mm)
Employees
45
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