Like CXTeam

closed 4/21/2022 via BusinessWire

Medallia, acquired CXTeam

synopsis: Medallia, Inc., the global leader in customer and employee experience, announced the acquisition of CXTeam, a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America.
buyer parent: Thoma Bravo, LLC
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. "
target: CXTeam
CXTeam is a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America. CXTeam provides companies in the region with CX training, strategy design, native language services and implementation, as well as numerous business consulting services.
price ($mm)
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announced 9/9/2022 via GlobeNewswire

HeartCore Enterprises, Inc., will acquire Sigmaways, Inc.

synopsis: HeartCore Enterprises, Inc., a leading software development company, has signed a definitive agreement to acquire a 51% majority stake in privately-held Sigmaways, Inc., a software engineering service provider delivering IT solutions.
buyer: HeartCore Enterprises, Inc. (NasdaqCM:HTCR:$10.82)
Headquartered in Tokyo, Japan, HeartCore Enterprises, Inc. is a leading software development company offering Software as a Service (SaaS) solutions to enterprise customers in Japan and worldwide. "
target: Sigmaways, Inc.
Sigmaways, Inc., founded in Fremont, CA in 2006, collaborates with software enterprises to deliver award-winning end-to-end digital transformation and through its fast-growing technology consulting services enables clients across the globe to stay ahead of the competitive curve.
price ($mm)
rev ($mm)
$9
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/8/2022 via GlobeNewswire

Capgemini, acquired Knowledge Expert SA

synopsis: Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology, announced that it has acquired Knowledge Expert SA, a Switzerland-based digital transformation service provider specializing in Pega technologies.
buyer: Capgemini (ENXTPA:CAP:$18,102.07)
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is at the forefront of innovation to address the entire breadth of clients’ business needs in the evolving world of cloud, data, and digital platforms. "
target: Knowledge Expert SA
Knowledge Expert SA is a digital transformation service provider specializing in Pega technologies. They are based in Geneva.
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closed 9/7/2022 via Company Press Release

Majorel, acquired Findasense

synopsis: Majorel Group Luxembourg S.A., a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, announces that it has acquired Findasense, a leading CX design and creative services company headquartered in Madrid, Spain with a strong presence in the Americas.
buyer: Majorel (ENXTAM:MAJ:$1,806.22)
Luxembourg-based Majorel designs, delivers, and differentiates customer experience on behalf of some of the world’s most respected brands. It provides classic customer communication as well as digital solutions, such as social media and online communications, automated interaction and AI, and more. "
target: Findasense
Findasense is a global CX company that offers customer-focused Marketing, Communication and Digital Transformation services. Findasense designs, implements, and executes high-impact solutions for brands based on in-depth knowledge of the consumer as a lever for the experience economy.
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closed 9/1/2022 via BusinessWire

CI&T, acquired Transpire Technology Pty Ltd

synopsis: CI&T, a global digital specialist, has completed the acquisition of Transpire Technology Pty Ltd, a technology consultancy based in Melbourne, Australia.
buyer: CI&T (NYSE:CINT:$284.28)
CI&T is a global digital specialist, a partner in end-to-end digital transformation for 50+ Large Enterprises & Fast Growth Clients. As digital natives, they bring a 27-year track record of accelerating business impact through complete and scalable digital solutions. "
target: Transpire Technology Pty Ltd
Transpire is a technology consultancy based in Melbourne, Australia. It designs & builds digital experiences that transform & inspire — helping their clients to solve complex problems, delighting users, and improving people’s lives through technology.
price ($mm)
$16
rev ($mm)
$11
EBITDA ($mm)
EV / rev
1.5x
EV / EBITDA
announced 8/10/2022 via Company Press Release

Merkle, Inc., will acquire Extentia Information Technology

synopsis: Dentsu Group Inc. will acquire a majority stake in Extentia, a global technology and services firm with a focus on enterprise mobility, cloud engineering, and user experiences. Extentia will join Merkle, a leading tech-enabled, data-driven customer experience management company within Dentsu Group’s international business, Dentsu International.
buyer parent: Dentsu Inc.
buyer: Merkle, Inc.
Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. "
target: Extentia Information Technology
Established in 1998, Extentia is a global technology and services firm that helps clients transform and realize their digital strategies. With a focus on enterprise mobility, cloud computing, and user experiences, Extentia strives to accomplish and surpass your business goals.
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closed 3/9/2022 via Company Press Release

Valtech SA, acquired Evident B.V.

synopsis: Valtech, a global business transformation agency, announced the acquisition of B2B digital consultancy, Evident. With a 100% focus on B2B and 20+ years of experience, they identify and address digital opportunities for manufacturers, distributors and service providers in Europe.
buyer: Valtech SA (ENXTPA:LTE:$213.20)
Valtech, based in London, is a global business transformation agency delivering innovation with a purpose. The company enables clients to anticipate tomorrow’s trends and connect more directly with consumers across their digital and physical touchpoints while optimizing time-to-market and ROI. "
target: Evident B.V.
Evident is a B2B digital consultancy based in Utrecht. With a 100% focus on B2B and 20+ years of experience, they identify and address digital opportunities for manufacturers, distributors and service providers in Europe.
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announced 2/9/2022 via Company Press Release

Bilot will be merged with Vincit Oy,

synopsis: Vincit, a software development and design company, is merging with Bilot, an independent, creative and genuinely customer-focused business technology company. Both companies are based in Finland.
buyer: Vincit Oy (HLSE:VINCIT:$70.66)
Vincit is a software development and design company based in Tampere, Finland. The company provides software development, service design, and ICT outsourcing services. Founded in 2007, Vincit employs more than 320 professionals and is ranked first in Europe in the Great Place to Work study. "
target: Bilot (HLSE:BILOT:$27.34)
Bilot is an independent, creative and genuinely customer-focused business technology company. Founded in 2005 by leading experts in their field, they are a growth company and regarded as a pioneer when it comes to adopting and developing the latest SAP and Microsoft solutions.
price ($mm)
rev ($mm)
$28
EBITDA ($mm)
$2
EV / rev
0.0x
EV / EBITDA
0.0x
closed 2/9/2022 via Company Press Release

Matrix Networks, acquired LANtelligence

synopsis: Matrix Networks, an IT services company based in Portland, Oregon, has acquired LANtelligence, a leading customer experience (CX) solutions provider. LANtelligence provides solutions that give companies a competitive advantage. They offer unified communications and cloud contact center solutions to help businesses transform their CX engagements.
buyer: Matrix Networks
Matrix Networks is an IT services company based in Portland, Oregon. Matrix Networks helps businesses to improve their unified communications, network connectivity, and cloud infrastructure. They offer solutions for managed network, enterprise WiFi, contact centers, and more. "
target: LANtelligence
LANtelligence is a leading customer experience (CX) solutions provider. LANtelligence provides solutions that give companies a competitive advantage. They offer unified communications and cloud contact center solutions to help businesses transform their CX engagements and internal process.
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closed 2/3/2022 via BNC Analysis

Qentelli, acquired NCS Technologies

synopsis: Qentelli, a leading global technology company focusing on continuous delivery through orchestrated engineering, announced it has acquired NCS Technologies, a New Jersey based provider of Digital Transformation, Customer Experience, and Robotic Process Automation (RPA) solutions to enterprises.
buyer: Qentelli
A Continuous Delivery Company, founded on Software Engineering as the core philosophy. Qentelli brings the best of the breed practices from Software Development and Quality Assurance to Quality Engineering and DevOps, thus ensuring higher quality applications at the velocity your business demands. "
target: NCS Technologies
NCS Technologies is a New Jersey based provider of Digital Transformation, Customer Experience, and Robotic Process Automation (RPA) solutions to enterprises.
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closed 12/1/2021 via Company Press Release

MediaMonks B.V., acquired Maverick Digital

synopsis: MediaMonks, a global production company, has acquired Maverick Digital, a leading Salesforce consulting and implementation partner. Maverick Digital enables companies to win more customers and build deeper connections. Their services helps clients to maximize Salesforce user adoption and improve customer experiences.
buyer parent: S4 Capital LLC
buyer: MediaMonks B.V.
MediaMonks, based in the Netherlands, is a global production company that works with clients across industries to craft amazing work for leading businesses and brands. Its production capabilities span the entire creative spectrum, covering anything one could possibly want from a partner and more. "
target: Maverick Digital
Maverick Digital is a leading Salesforce consulting and implementation partner. Maverick Digital enables companies to win more customers and build deeper connections. Their services helps clients to maximize Salesforce user adoption and improve customer experiences.
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closed 11/17/2021 via BusinessWire

Brillio, acquired Standav

synopsis: Brillio, a leader in digital technology services, has acquired Standav, a premier Salesforce consulting and system integration firm. The acquisition will integrate Standav’s deep expertise in quote-to-cash, price management, and enterprise sales transformation into Brillio’s burgeoning Lead-to-Revenue (LTR) transformation practice.
buyer parent: Bain Capital
buyer: Brillio
Brillio is a leading global digital consulting and technology services provider. Brillio helps customers accelerate what matters to their business by leveraging its expertise in agile engineering to bring human-centric products to market at warp speed. "
target: Standav
Standav Corp is a leading consulting firm driving digital transformations that help enterprises revolutionize the customer experience. Being a technology partner to several Fortune 500 firms, Standav delivers client-focused solutions with maximum impact on their business.
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closed 9/22/2021 via GlobeNewswire

Thirdera, LLC, acquired APPOXIO

synopsis: Thirdera, the world’s largest pure-play ServiceNow partner, has acquired APPOXIO, a Calgary-based, digital agency focused solely on the ServiceNow platform in the areas of scoped application (NOW Platform), Service Portal (UI/UX Design & Portal Development), Customer Service Management (CSM) and Integrations.
buyer parent: Sunstone Partners
buyer: Thirdera, LLC
Thirdera is an Elite-level ServiceNow partner. The firm enables mid-market and enterprise customers to leverage the full power of ServiceNow through complete, workflow-enabled services. "
target: APPOXIO
APPOXIO is a Calgary-based, digital agency focused solely on the ServiceNow platform in the areas of scoped application (NOW Platform), Service Portal (UI/UX Design & Portal Development), Customer Service Management (CSM) and Integrations.
price ($mm)
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announced 9/22/2021 via BusinessWire

Accenture, will acquire Experity Brazil

synopsis: Accenture, a global professional services company, will acquire Experity, a leading provider of cloud-based customer experience and commerce solutions in Brazil. Experity offers consulting, support and other related services for leading cloud-based platforms. They help their clients to implement the best CRM and CX systems available.
buyer: Accenture (ACN:$53,736.36)
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Accenture offers Strategy and Consulting, Interactive, Technology, and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. "
target: Experity Brazil
Experity is a leading provider of cloud-based customer experience and commerce solutions in Brazil. Experity offers consulting, support and other related services for leading cloud-based platforms. They help their clients to implement the best CRM and CX systems available.
price ($mm)
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closed 4/27/2021 via BNC Analysis

Smile SA, acquired UX-Republic SAS

synopsis: Smile announces the acquisition of UX-Republic, a digital services company founded in 2013 that specializes in user experience and user interfaces. UX-Republic, based in Paris and Bordeaux, employs 85 people and has customers that include big names such as Société Générale, BNP Paribas, AXA, and Fnac-Darty.
buyer parent: Keensight Capital
buyer: Smile SA
Based in France, Smile SA is a European leader in digital and open source (consulting, integration, and outsourcing). They support companies in diverse fields such as Digital, Business Apps, Embedded & IOT, and Infrastructure. "
target: UX-Republic SAS
UX-Republic is a digital services company founded in 2013 that specializes in user experience and user interfaces. UX-Republic is based in Paris and Bordeaux and employs 85 people.
price ($mm)
rev ($mm)
$9
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 4/7/2021 via BNC Analysis

Nexion Technologies Ltd., will acquire WerkDone

synopsis: Nexion Technologies has announced that it has entered into an agreement to purchase Singapore based WerkDone. WerkDone provides smart technology services in workspace, community and cloud, and retail sale of security and fire-fighting equipment.
buyer: Nexion Technologies Ltd.
Nexion Technologies are a well-established ICT solution provider headquartered in Hong Kong focusing on the provision of cyber infrastructure and cyber security solutions. They started as a system integrator providing services to telecommunications service providers and large enterprises. "
target: WerkDone
WerkDone, based in Singapore, provides smart technology services in workspace, community and cloud, and retail sale of security and fire-fighting equipment. Established in 2018, they have successfully deployed its smart technology solutions to more than 100 clients and 50,000 end users in Singapore.
price ($mm)
$0.87
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/19/2021 via GlobeNewswire

Kava Labs, acquired Crank Studio

synopsis: The leading crypto DeFi platform, Kava, has announced the acquisition of the professional service provider Crank Studio, an independent UI/UX design communication company that combines technology and creativity, to catalyze the adoption of security-first DeFi while improving the experience for all users.
buyer: Kava Labs
Kava is a multi-asset DeFi platform that offers stablecoins, loans, and other financial services for users of major cryptocurrency assets including BTC, XRP, BNB and ATOM to name a few. Users can collateralize their crypto assets in exchange for Kava’s stablecoin, USDX. "
target: Crank Studio
Crank Studio, based in Canada, is an independent UI/UX design communication company that combines technology and creativity to strategically position brands in the market and drive business results. With a global client base, Crank Studio has delivered design results across various industries.
price ($mm)
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announced 3/2/2021 via PR Newswire

TTEC Holdings, Inc., will acquire Avtex Solutions, LLC

synopsis: TTEC Holdings, Inc. will acquire Avtex, an award-winning full-service CX (customer experience) technology and solutions leader. With this acquisition, TTEC will further expand its position as one of the leading global CX technology innovators and largest providers of end-to-end digital customer experience solutions worldwide.
buyer: TTEC Holdings, Inc. (TTEC:$1,949.25)
TTEC Holdings, Inc. is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers CX technology and operational CX orchestration at scale through its cloud-based CXaaS (Customer Experience as a Service) platform. "
target parent: Norwest Equity Partners
target: Avtex Solutions, LLC
Avtex is a full-service Customer Experience (CX) consultant firm focused on helping organizations build trust with their customers. Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies, and offers a wide range of services to support CX.
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closed 2/18/2021 via BNC Analysis

Magellan Partners, acquired Keralia SAS

synopsis: To strengthen its consulting activities and its IT activities specializing in Enterprise Service Management (ESM), the Magellan Partners group has acquired Keralia Consulting.
buyer: Magellan Partners
Paris-based Magellan Consulting is a strategy, management and information systems consulting firm specializing in the digital transformation of companies. They have been advising, inventing, integrating and securing the technologies of the future to open up new development routes for their clients. "
target: Keralia SAS
With 40 consultants, France-based Keralia Consulting specializes in the ServiceNow platform, a leading software suite in the management of IT services, human resources and business customers.
price ($mm)
rev ($mm)
$6
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
announced 1/30/2021 via BNC Analysis

Happiest Minds Technologies, will acquire Pimcore Global Services

synopsis: Happiest Minds Technologies Ltd, a next gen IT solutions & services company in India, will acquire Pimcore Global Services (PGS), a digital e-commerce and data management solutions company. PGS is a digital transformation enabler that helps enterprises grow. They offer services for customer experience, digital commerce, data management, and cloud.
buyer: Happiest Minds Technologies (BSE:543227:$98.36)
Happiest Minds is a next gen IT solutions & services company in India. Happiest Minds offers high degree of skills, IPs and domain expertise across a set of focused areas that include IT services, product engineering services, infrastructure management, security, testing and consulting. "
target: Pimcore Global Services
Pimcore Global Services (PGS) is a digital e-commerce and data management solutions company. PGS is a digital transformation enabler that helps enterprises to differentiate and grow. They offer services for customer experience, digital commerce, data management, and cloud.
price ($mm)
$8.25
rev ($mm)
$11
EBITDA ($mm)
EV / rev
0.8x
EV / EBITDA
closed 4/21/2022 via BusinessWire

Medallia, acquired CXTeam

synopsis: Medallia, Inc., the global leader in customer and employee experience, announced the acquisition of CXTeam, a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America.
buyer parent: Thoma Bravo, LLC
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. "
target: CXTeam
CXTeam is a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America. CXTeam provides companies in the region with CX training, strategy design, native language services and implementation, as well as numerous business consulting services.
price ($mm)
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closed 8/23/2022 via BusinessWire

Medallia, acquired Mindful App

synopsis: Medallia, Inc., the global leader in customer and employee experience, has acquired Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm.
buyer parent: Thoma Bravo, LLC
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. "
target parent: Alpine Investors, LP
target: Mindful App
Mindful is the chosen experience platform for the world’s biggest brands. With dedication to keep the customer in the driver seat, Mindful empowers brands and agents to engage them at critical moments.
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closed 4/21/2022 via BusinessWire

Medallia, acquired CXTeam

synopsis: Medallia, Inc., the global leader in customer and employee experience, announced the acquisition of CXTeam, a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America.
buyer parent: Thoma Bravo, LLC
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. "
target: CXTeam
CXTeam is a leading customer experience consulting firm headquartered in Mexico with customers throughout Latin America. CXTeam provides companies in the region with CX training, strategy design, native language services and implementation, as well as numerous business consulting services.
price ($mm)
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announced 1/20/2022 via BusinessWire

Medallia, will acquire Thunderhead Ltd.

synopsis: Medallia, Inc. will acquire UK-based Thunderhead, the leader in enterprise technology for real-time interaction management and journey orchestration. Thunderhead will strengthen Medallia’s ability to power individualized journeys and conversations at scale, across all online and offline channels.
buyer parent: Thoma Bravo, LLC
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. "
target: Thunderhead Ltd.
Based in the UK, Thunderhead is leading the movement to transform customer engagement, enabling brands for the first time to understand each customer's intent and orchestrate individualized journeys for millions of customers across billions of touchpoints, seamlessly and in real-time.
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closed 10/29/2021 via Company Press Release

Thoma Bravo, LLC, acquired Medallia

synopsis: Medallia, the global leader in customer and employee experience, has been acquired by Thoma Bravo, a leading software investment firm. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
price ($mm)[EV]
$5,813 [$5,898]
rev ($mm)
$496
EBITDA ($mm)
EV / rev
13.2x
EV / EBITDA
announced 3/5/2021 via BusinessWire

Medallia, will acquire Decibel Insight

synopsis: Medallia Inc. will acquire UK-based Decibel, a leader in digital experience analytics. With the acquisition, Medallia’s customer experience and engagement platform will seamlessly include always-on, unsolicited digital feedback, providing a single view of all customers and prospective customers at every point of their journey across all channels.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Decibel Insight
Based in the UK, Decibel helps organizations make every digital experience effortless. Decibel is the only analytics software in the world that can identify, score, and prioritize every online user experience impacting conversion, sales, and loyalty across a client's website and apps.
price ($mm)
$160
rev ($mm)
EBITDA ($mm)
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closed 9/15/2020 via BusinessWire

Medallia, acquired Sense360

synopsis: Medallia, Inc, the global leader in experience management, has acquired Sense360. Sense360 provides always-on, consumer and competitive intelligence from buyer and non-buyer segments and answers pressing questions such as what is driving traffic, what are the growth opportunities in a specific market and which competitors are gaining share and why.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Sense360
Sense360 provides always-on, consumer and competitive intelligence from buyer and non-buyer segments and answers pressing questions such as what is driving traffic, what are the growth opportunities in a specific market and which competitors are gaining share and why.
price ($mm)
$44
rev ($mm)
EBITDA ($mm)
EV / rev
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announced 9/3/2020 via BusinessWire

Medallia, will acquire Stella Connect

synopsis: Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Stella Connect
Stella Connect is a real-time feedback, coaching and quality management platform for customer service teams. Their SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
price ($mm)
$100
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closed 5/6/2020 via BusinessWire

Medallia, acquired Voci Technologies

synopsis: Medallia, Inc., the global leader in experience management, has acquired Voci Technologies, a company that combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech transcription platform.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Voci Technologies
Pittsburgh-based Voci Technologies combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech transcription platform.
price ($mm)
$59
rev ($mm)
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closed 2/20/2020 via BusinessWire

Medallia, acquired LivingLens

synopsis: Medallia, Inc., the global leader in experience management, has acquired Liverpool-based LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life. The acquisition gives Medallia's customers the ability to leverage video feedback alongside social, voice, app, and web feedback.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: LivingLens
Liverpool-based LivingLens is a video feedback platform that automatically extracts insights and identifies key themes that navigate to meaningful content quickly, facilitating powerful stories to inspire action and drive change within organizations.
price ($mm)
$29
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closed 10/7/2019 via BusinessWire

Medallia, acquired Crowdicity

synopsis: Medallia, Inc., the global leader in experience management, has acquired London-based Crowdicity, an idea and innovation management platform that drives continuous innovation at scale. Crowdicity crowdsources the best employee and customer ideas, helping companies develop and evaluate potential improvements to the customer and employee experience.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Crowdicity
Crowdicity is a leader in innovation and software, empowering customers to harness the knowledge, experience, and creativity of their people to discover new ideas, new perspectives, insights, and opportunities. Crowdicity is a leading provider of idea management software headquartered in London.
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closed 9/24/2019 via BusinessWire

Medallia, acquired Zingle

synopsis: Medallia, Inc., a global leader in experience management, has acquired Zingle, a real-time customer engagement solution for hospitality, travel, and retail verticals. Zingle’s patented technology is used by many of the world’s leading hospitality and travel companies to deliver high touch service in real-time at a massive scale.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Zingle
Zingle is a software solution which enables businesses to communicate with customers through text messaging. Their real-time enterprise platform works on any device, providing the tools to deliver an instant, actionable, and seamless customer experience.
price ($mm)
$42
rev ($mm)
EBITDA ($mm)
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announced 6/3/2019 via PR Newswire

Medallia, will acquire CoolaData Ltd.

synopsis: Medallia, Inc., the global leader in customer experience management, announced it has signed a definitive agreement to acquire Tel Aviv-headquartered Cooladata, a next generation cloud-based behavioral analytics platform. 
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: CoolaData Ltd.
Tel Aviv-headquartered Cooladata is a next generation cloud-based behavioral analytics platform. Leveraging its proprietary big data platform and artificial intelligence engine, Cooladata can process huge datasets beyond customer surveys to derive and predict customer sentiment.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/9/2019 via PR Newswire

Medallia, will acquire Strikedeck

synopsis: Medallia, Inc., the global leader in customer experience management, announced its plans for the acquisition of Strikedeck, an advanced platform enabling companies to drive customer success (CS), Strikedeck has enabled innovative customer-focused companies to optimize the deployment of resources to grow revenue and maximize customer value.
buyer: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Strikedeck
Strikedeck is a Customer Success platform that helps businesses deliver customer experiences while maximizing the value of their customer relationships. Strikedeck has enabled innovative customer-focused companies to optimize the deployment of resources to grow revenue and maximize customer value.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2016 via PR Newswire

Medallia, acquired Kampyle Ltd.

synopsis: Medallia, Inc. announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Medallia will offer a new product solution that combines Medallia's powerful data analytics platform with Kampyle's state-of-the-art web and mobile feedback capture capabilities.
buyer: Medallia (MDLA:$495.90)
Medallia is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is to improve their performance. "
target: Kampyle Ltd.
Kampyle has pioneered the field of online feedback analytics, delivering websites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/26/2022 via PR Newswire

ProductBoard, acquired SatisMeter

synopsis: Productboard, the customer-centric product management platform that helps teams get the right products to market faster, announced that it has acquired SatisMeter, a powerful feedback platform for modern product teams that measures user engagement through in-product touchpoints at every stage of the customer journey.
buyer: ProductBoard
Productboard was founded in 2014 by Hubert Palan and Daniel Hejl with a simple mission: to help companies make products that matter. ProductBoard is a modular SaaS platform that combines process best practices with cutting edge visualizations and interactions. "
target: SatisMeter
SatisMeter is a customer feedback tool that helps companies keep an eye their customer satisfaction and monitor product performance. SatisMeter, can trigger surveys based on events, target by user attributes, run recurring surveys, and integrate in many ways.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/25/2022 via PR Newswire

Dstny, acquired Tactful, Inc.

synopsis: Belgium-based Dstny has acquired Tactful AI, a British technology start-up that provides a cutting-edge intelligent customer experience platform. The acquisition extends Dstny's products portfolio and helps companies enhance customer engagement operations across modern digital and traditional voice channels.
buyer parent: Apax Partners
buyer: Dstny
Based in Brussels, Dstny is a leading European provider of cloud-based Business Communications. The Dstny tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate, for companies, partners, and service providers. "
target: Tactful, Inc.
Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/8/2021 via PR Newswire

Genesys, will acquire Exceed.ai

synopsis: Genesys, a global cloud leader in customer experience orchestration, will acquire Exceed.ai, a cloud-based conversational AI platform for sales and marketing, to enhance its ability to deliver the power of empathy in every customer experience as it executes on the promise of Experience as a Service.
buyer parent: Permira
buyer: Genesys
Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, their technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. "
target: Exceed.ai
Exceed.ai is an AI-powered sales assistant that supports human representatives by automating initial lead engagement, follow-up, and qualification, including appointment scheduling, at scale.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/22/2021 via BNC Analysis

QNTM Group AB, acquired Raptor Services A/S

synopsis: Sweden-based QNTM Group has acquired a majority stake in Raptor Services, a leading Danish Software-as-a-Service (SaaS) company that offers recommendation and personalization software and a customer data platform. The acquisition furthers QNTM's mission of building a strong ecosystem of consulting, software, and tech companies.
buyer parent: Altor Equity Partners
buyer: QNTM Group AB
Based in Sweden, QNTM Group is an ecosystem of companies offering consulting, software, and technology to support the digital transformation of large and medium size enterprises within the sales and marketing value chain. "
target: Raptor Services A/S
Based in Denmark, Raptor Services is a Software-as-a-Service (SaaS) company that delivers personalization software, recommendations, and a customer data platform that enables companies worldwide to deliver personal and data driven customer experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2021 via Company Press Release

Thoma Bravo, LLC, acquired Medallia

synopsis: Medallia, the global leader in customer and employee experience, has been acquired by Thoma Bravo, a leading software investment firm. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
price ($mm)[EV]
$5,813 [$5,898]
rev ($mm)
$496
EBITDA ($mm)
EV / rev
13.2x
EV / EBITDA
closed 7/21/2021 via BNC Analysis

Qualtrics, acquired usermind

synopsis: Experience management software giant Qualtrics has acquired Usermind, a Seattle marketing startup that helps companies acquire, retain, and service customers. Usermind is a leader in the “Journey Orchestration” market, which includes companies that help clients analyze customer relationships and facilitate relevant personalized communication.
buyer: Qualtrics (:$894.40)
Qualtrics, the world’s No. 1 Experience Management (XM) platform and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. "
target: usermind
Usermind empowers enterprises to actively shape customer experiences with the first real-time Experience Orchestration (XO) Platform. With Usermind’s XO Platform, enterprises can monitor customers and orchestrate 1:1 experiences across channels, systems, and teams.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/12/2021 via Company Press Release

Higher Logic, acquired Vanilla

synopsis: Higher Logic, the industry-leading engagement platform, has acquired Vanilla, a Canadian cloud-based community software company. Together, Higher Logic and Vanilla will give its customers more choices with purpose-built community engagement solutions that meet the needs of their use case, industry, and users.
buyer parent: JMI Equity
buyer: Higher Logic
Higher Logic, the industry-leading, human-focused engagement platform, delivers powerful online communities and communication tools to engage members and customers at every stage of their journey. "
target: Vanilla
Based in Canada, Vanilla provides brands with a one-stop-shop solution that combines the power of a modern customer community platform with Q&A, knowledge base, and ideation. Its SaaS offering helps hundreds of leading brands, software, and telecom companies provide great community experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/17/2021 via PR Web

Doxim Solutions, acquired Level One LLC

synopsis: Doxim, the leading customer communications management and engagement technology provider, has acquired Level One, a specialist in customer experience and communication solutions. With the acquisition, Doxim will extend its deep domain expertise in eBilling, payments, customer communication and preference management, data analytics, and reporting.
buyer parent: GI Partners
buyer: Doxim Solutions
Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document solutions and transforming experiences to strengthen engagement throughout the entire lifecycle. "
target: Level One LLC
Level One is a provider of billing and payment solutions, guiding utilities, insurance providers, and government entities toward successful customer engagement. Its billing and payment solutions are designed with a focus on quality, security, and availability to enhance the customer’s experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/17/2021 via GlobeNewswire

Whyline, Inc., acquired Rsvd, LLC

synopsis: Whyline Inc., the leading provider of virtual queuing and appointment technology, has acquired RSVD, LLC, a fully-customizable mobile platform that helps innovative businesses connect with their customers. The acquisition will triple Whyline's number of active US clients in complimentary verticals.
buyer parent: e.Republic, Inc.
buyer: Whyline, Inc.
Whyline helps government and businesses manage the flow of people through the use of virtual queues and ‘smart’ appointment scheduling. Whyline allows customers to see live wait-times, enter into the queue remotely or pre-book their appointment, and let the software wait on their behalf. "
target: Rsvd, LLC
RSVD is a fully-customizable mobile platform that helps innovative businesses connect with their customers. RSVD’s capacity management software allows organizations large and small to optimize demand, improve customer experiences, drive revenue, and operate safely.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/22/2020 via PR Web

MHC Software, Inc., acquired Ecrion Software

synopsis: MHC Software, a leader in enterprise automation software solutions, has acquired Ecrion Software, a provider of customer communication management (CCM) and customer experience automation (CXA) software. Ecrion enables organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
buyer parent: Strattam Capital
buyer: MHC Software, Inc.
MHC Software is a leader in enterprise content automation and document management software and services. MHC's solutions accelerate customers' digital transformation journeys via in-context content and automation to expedite information-sharing while reducing costs and increasing productivity. "
target: Ecrion Software
Ecrion Software is a provider of customer communication management (CCM) and customer experience automation (CXA) software and services. Ecrion's software solutions enable organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$1,101.99)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/27/2018 via BNC Analysis

Network Contacts S.R.L., acquired Chorally

synopsis: Network Contacts has bought the majority of the capital of Chorally, an Italian software company that has created a multi-channel platform for customer engagement based on machine learning algorithms.
buyer parent: Gruppo Activa
buyer: Network Contacts S.R.L.
Network Contacts, based in Italy, is one of the main national players in the field of BPO (business process outsourcing), CRM (customer relationship management), Digital Interaction and Call & Contact Center services. "
target: Chorally
Chorally is an enterprise platform devoted to customer engagement and based on a “Data Driven” model. It allows users to automatically collect and organize customer interactions from each of their communication channels as well as filter and organize dynamic queues for custom logic.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/31/2017 via Company Press Release

NICE Systems Ltd, acquired Satmetrix

synopsis: Satmetrix, a global provider of customer experience management software, has merged their business with NICE, a publicly traded software company and a leader in the customer experience software space. Satmetrix's flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
buyer: NICE Systems Ltd (NICE:$1,755.46)
NICE is an Israel-based leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. "
target: Satmetrix
Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Their flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/2/2016 via BNC Analysis

Cre8tek Limited, will acquire Flamingo Customer Experience Inc.

synopsis: Cre8tek Limited will acquire 100% of Flamingo Customer Experience Inc., a software as a service (SaaS) company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
buyer: Cre8tek Limited (:$0.00)
Cre8tek was re positioned into the software and technology sector of the ASX, after receiving approval from shareholders, and has announced its first acquisition of Agenda, an early stage start-up Australian private company engaged in the development of an online platform (Agenda Platform). "
target: Flamingo Customer Experience Inc.
Flamingo Customer Experience Inc. is a software as a service company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2016 via BusinessWire

Uniguest, purchased ElevenGC from Eleven Wireless, Inc.

synopsis: Nashville-based Uniguest, the hospitality industry’s leading provider of secure and fully managed guest-facing technologies, completed the acquisition of the hospitality business center division of Eleven Wireless, Inc, ElevenGC. ElevenGC is a family of 5-star guest computing solutions flexible enough to be deployed in business centers and lobbies.
buyer parent: Atlantic Street Capital
buyer: Uniguest
Uniguest is the leading provider of secure fully managed technology solutions to the hospitality industry, backed by world-class service delivery and 24/7/365 support. Uniguest’s solutions include secure public-use computers, static and interactive digital signage, kiosks and purposed tablets. "
seller: Eleven Wireless, Inc.
Eleven delivers software that powers the online guest experience in hotels. ElevenGC is a family of five-star guest computing solutions flexible enough to be deployed in business centers, lobbies, and more. ElevenOS is a cloud-based guest Internet platform that manages the online guest experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/1/2016 via Company Press Release

EQT, acquired Sitecore

synopsis: EQT has entered into an agreement to acquire a majority stake in Sitecore A/S from its founders, Technology Crossover Ventures and other minority shareholders. Founded in 2001, Sitecore has emerged to become one of the global leaders of customer experience management software.
buyer: EQT (EQT:$687.20)
EQT is a leading global private equity group with approximately EUR 29 billion in raised capital. EQT has portfolio companies in Europe, Asia and the US. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership. "
target: Sitecore
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, and automates communications, at scale.
price ($mm)
$1,139
rev ($mm)
$223
EBITDA ($mm)
EV / rev
5.1x
EV / EBITDA
closed 2/24/2016 via Company Press Release

MARU Group, acquired eDigitalResearch

synopsis: MARU Group, a technology enabled professional services firm delivering information and insight services, acquired Voice of the Customer leaders eDigitalResearch (edr). Established in the UK to help businesses measure and improve their customer experience, edr combines a unique combination of SaaS technology, focused insight and thought leadership.
buyer parent: Primary Capital Partners LLP
buyer: MARU Group
MARU Group is a customer intelligence professional services firm delivering information and insight services. Operating in multiple countries, MARU Group provides research, insight and advisory services to large enterprises across a broad spectrum of industries and markets. "
target: eDigitalResearch
eDigitalResearch empowers business decisions through customer insight. By combining their proprietary SaaS technology with focused insight and thought leadership, they’re able to provide a truly unique solution – from real-time closed-loop customer feedback to Panels and Communities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/20/2015 via Market Wire

Oracle Marketing Cloud, will acquire Maxymiser

synopsis: Oracle Marketing Cloud announced that it has signed an agreement to acquire Maxymiser. The company is a leading provider of cloud-based software that enables marketers to test, target and personalize what a customer sees on a Web page or mobile app, substantially increasing engagement and revenue.
buyer parent: Oracle Corporation
buyer: Oracle Marketing Cloud
Oracle Marketing Cloud uses award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. "
target: Maxymiser
Maxymiser empowers brands to transform every digital interaction into seamless, relevant and engaging customer experiences with its cloud-based testing, personalization and cross-channel optimization solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: TTEC
 
 
 
 
 
 
 
 
TTEC Holdings, Inc.
TTEC Holdings, Inc.
TTEC Holdings, Inc. is a leading digital global customer experience (CX) technology and services company focused on the design, implementation, and delivery of transformative customer experience, engagement, and growth solutions.
year
2020
rev ($mm)
$1,949.25
EBITDA ($mm)
$292.63
EBIT ($mm)
$213.76
Net Income ($mm)
$118.65
Employees
56200
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Ticker: ENXTAM:MAJ
 
 
 
 
 
 
 
 
Majorel
Majorel
Luxembourg-based Majorel designs, delivers, and differentiates customer experience on behalf of some of the world’s most respected brands. It provides classic customer communication as well as digital solutions, such as social media and online communications, automated interaction and AI, and more.
year
2021
rev ($mm)
$1,806.22
EBITDA ($mm)
$142.54
EBIT ($mm)
$103.67
Net Income ($mm)
$79.75
Employees
78000
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Ticker: ENXTPA:LCO
 
 
 
 
 
 
 
 
Solucom SA
Solucom SA
Solucom is a management and IT consulting firm. Solucom's customers are among the top 200 large companies and public bodies. Solucom is capable of mobilizing and combining the skills of more than 1,300 staff members.
year
2022
rev ($mm)
$469.54
EBITDA ($mm)
$83.29
EBIT ($mm)
$79.25
Net Income ($mm)
$50.98
Employees
3732
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Ticker: HLSE:BILOT
 
 
 
 
 
 
 
 
Bilot
Bilot
Bilot is an independent, creative and genuinely customer-focused business technology company. Founded in 2005 by leading experts in their field, they are a growth company and regarded as a pioneer when it comes to adopting and developing the latest SAP and Microsoft solutions.
year
2021
rev ($mm)
$27.34
EBITDA ($mm)
$2.25
EBIT ($mm)
$1.23
Net Income ($mm)
$0.67
Employees
197
  • drill down
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Ticker: OTCPK:MCCX
 
 
 
 
 
 
 
 
McorpCX,Inc.
McorpCX,Inc.
McorpCX, Inc. is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. The company is engaged in the business of developing and delivering technology-enabled products to help clients improve customer satisfaction.
year
2019
rev ($mm)
$14.81
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
$1.11
Employees
76
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Ticker: TSE:9246
 
 
 
 
 
 
 
 
Project Company Co., Ltd.
Project Company Co., Ltd.
Project Company is a Japanese provider of digital transformation services. Project Company helps their clients to quickly grow their business and increase their profits. They provide services for ERP, big data, CRM, UI/UX consulting, digital marketing, and more.
year
2021
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
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Ticker: OTCPK:ATGN
 
 
 
 
 
 
 
 
Altigen Communications, Inc.
Altigen Communications, Inc.
Altigen is a Microsoft Cloud Solutions provider of Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX, and Innovative Cloud Contact Center applications with integration to Office 365 for small-to-medium sized businesses and mid-size to large enterprises.
year
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rev ($mm)
$11.06
EBITDA ($mm)
$0.45
EBIT ($mm)
$0.25
Net Income ($mm)
Employees
61
  • drill down
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Ticker: NasdaqCM:HTCR
 
 
 
 
 
 
 
 
HeartCore Enterprises, Inc.
HeartCore Enterprises, Inc.
Headquartered in Tokyo, Japan, HeartCore Enterprises, Inc. is a leading software development company offering Software as a Service (SaaS) solutions to enterprise customers in Japan and worldwide.
year
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rev ($mm)
$10.82
EBITDA ($mm)
$0.16
EBIT ($mm)
$0.06
Net Income ($mm)
Employees
45
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Ticker: ENXTPA:ALUMS
 
 
 
 
 
 
 
 
Umanis
Umanis provides IT consulting and engineering services primarily in France. They specialize in big data, business intelligence and customer relationship management. They were founded in 1990 and are based in France.
year
2021
rev ($mm)
$246.40
EBITDA ($mm)
$27.39
EBIT ($mm)
$24.28
Net Income ($mm)
$21.82
Employees
2465
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Ticker: SET:IIG
 
 
 
 
 
 
 
 
I&I Group Public Company Limited
I&I Group Public Company Limited
I&I Group (iiG) is a leading digital and technology consulting company in Thailand. iiG provides their clients with end-to-end solutions and professional services to help them create sustainable value. They offer services for business analytics, customer relations, cloud solutions, and more.
year
2021
rev ($mm)
$19.46
EBITDA ($mm)
$2.90
EBIT ($mm)
$2.86
Net Income ($mm)
$2.24
Employees
0
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Ticker: BSE:538273
 
 
 
 
 
 
 
 
Response Informatics
Response Informatics
Response Informatics is a global end to end technology and enterprise level management consulting company. Response Informatics provides exceptional technology services to clients across various domains and sectors. They offer services for Salesforce, IT staffing, and cloud infrastructure.
year
2021
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
0
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Ticker: CPSE:COLUM
 
 
 
 
 
 
 
 
Columbus A/S
Columbus A/S
Columbus is an international consultancy serving customers worldwide. They are experts in the retail, food and manufacturing industries. They know about these industries’ processes, needs and wants in-depth through years of ERP implementations.
year
2020
rev ($mm)
$307.67
EBITDA ($mm)
$13.47
EBIT ($mm)
$9.84
Net Income ($mm)
Employees
2000
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Ticker: SET:BE8
 
 
 
 
 
 
 
 
Beryl 8 Plus
Beryl 8 Plus
Beryl 8 Plus (BE8) is a leading end-to-end technology consulting company based in Thailand. BE8 specializes in intelligent cloud-based solutions that drives business success across a wide range of industries. They offer solutions for CRM, big data & AI, managed services, and more.
year
2021
rev ($mm)
$10.97
EBITDA ($mm)
$2.52
EBIT ($mm)
$2.44
Net Income ($mm)
$2.38
Employees
0
  • drill down
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Ticker: AMNG
 
 
 
 
 
 
 
 
The Amergence Group
The Amergence Group provides valuable advice and support to new businesses with its goal of accelerating their intended plans to introduce edgy, disruptive, and/or innovative technologies to the world market.
year
2009
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: LSE:DEV
 
 
 
 
 
 
 
 
Dev Clever
Dev Clever
Dev Clever is a bespoke software development company in the UK. Dev Clever helps brands and retailers to redefine how they communicate with their existing and potential clients. Their engagement solutions include instant win promotions, augmented reality games, and virtual reality experiences.
year
2019
rev ($mm)
$0.58
EBITDA ($mm)
($1.03)
EBIT ($mm)
($1.04)
Net Income ($mm)
Employees
21
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Ticker: BIT:NSP
 
 
 
 
 
 
 
 
Neosperience
Neosperience
Neosperience is an Italian leader in digital customer experience solutions. Neosperience helps organizations engage, understand and grow their customer base. Their Neosperience Cloud platform enables businesses to deliver relevant experiences that drive loyalty and increase value.
year
2021
rev ($mm)
$23.14
EBITDA ($mm)
$4.28
EBIT ($mm)
$1.53
Net Income ($mm)
$0.35
Employees
158
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Ticker: DEXO
 
 
 
 
 
 
 
 
Thryv
Thryv
Thryv's flagship software includes everything small business owners need to manage their work, in a single package. With over 20 industry customizations and a fully mobile interface, technology previously reserved for big businesses is now at the fingertips of small business owners nationwide.
year
2021
rev ($mm)
$1,115.87
EBITDA ($mm)
$326.50
EBIT ($mm)
$230.91
Net Income ($mm)
$206.29
Employees
2311
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Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2021
rev ($mm)
$477.70
EBITDA ($mm)
$17.51
EBIT ($mm)
($11.37)
Net Income ($mm)
Employees
1549
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Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2023
rev ($mm)
$26,492.00
EBITDA ($mm)
$3,846.00
EBIT ($mm)
$548.00
Net Income ($mm)
Employees
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Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2022
rev ($mm)
$1,274.46
EBITDA ($mm)
($82.03)
EBIT ($mm)
($107.79)
Net Income ($mm)
Employees
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Ticker:
 
 
 
 
 
 
 
 
Zeta Global
Zeta Global
Zeta Global Holdings Corp. is a leading data-driven, cloud-based marketing technology company that empowers enterprises to acquire, grow and retain customers more efficiently.
year
2021
rev ($mm)
$458.34
EBITDA ($mm)
($198.60)
EBIT ($mm)
($244.53)
Net Income ($mm)
Employees
1434
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Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
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Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2020
rev ($mm)
$32.78
EBITDA ($mm)
$3.53
EBIT ($mm)
$3.44
Net Income ($mm)
$3.27
Employees
229
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Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2020
rev ($mm)
$10.36
EBITDA ($mm)
($16.68)
EBIT ($mm)
($17.93)
Net Income ($mm)
Employees
10
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Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
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Ticker: BSE:539289
 
 
 
 
 
 
 
 
Aurum PropTech
Aurum PropTech
Aurum PropTech is a new-age software company in India. Aurum PropTech helps real estate companies to become more efficient and enhance customer experiences. They offer SaaS solutions for ERP, customer experience management, property management, and more.
year
2022
rev ($mm)
$2.04
EBITDA ($mm)
($2.03)
EBIT ($mm)
($2.39)
Net Income ($mm)
Employees
35
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Ticker: GB:RGO
 
 
 
 
 
 
 
 
2ergo Group plc
2ergo Group plc
2ergo Group plc provides mobile coupons and vouchers, loyalty, proximity, and payment solutions for various organizations to develop and execute their mobile strategy in the United Kingdom and the United States. It offers podifi and TikTap.
year
2013
rev ($mm)
$5.81
EBITDA ($mm)
($6.32)
EBIT ($mm)
($8.37)
Net Income ($mm)
Employees
67
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Ticker: OM:KAMBI
 
 
 
 
 
 
 
 
Kambi Group plc
Kambi Group plc
Kambi is a global provider of premium sports betting technology and services. Kambi enables clients in the betting and gaming industry to provide first-class sports betting experiences. They offer solutions for odds compiling, customer intelligence and risk management.
year
2021
rev ($mm)
$163.07
EBITDA ($mm)
$59.35
EBIT ($mm)
$55.99
Net Income ($mm)
$46.62
Employees
1031
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Ticker: HUBS
 
 
 
 
 
 
 
 
HubSpot, Inc.
HubSpot, Inc.
HubSpot is the world's leading inbound marketing and sales platform. Over 13,500 customers in more than 90 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.
year
2020
rev ($mm)
$817.15
EBITDA ($mm)
($31.49)
EBIT ($mm)
($50.82)
Net Income ($mm)
Employees
3981
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Ticker: OM:PTRK
 
 
 
 
 
 
 
 
Physitrack
Physitrack
Physitrack is an Apple Mobility Partner and the world leader in the provision of Virtual Care and Telehealth technology. Physitrack works with tens of thousands of public and private healthcare providers around the world helping them care for several million patients per year.
year
2021
rev ($mm)
$8.23
EBITDA ($mm)
$1.12
EBIT ($mm)
$1.09
Net Income ($mm)
Employees
49
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