Like Conduit Limited

closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Conduit Limited

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services has completed the acquisition Conduit Limited, a European information services company. INFONXX will process more than one billion directory assistance inquiries this year.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers. "
target: Conduit Limited
Conduit, based in Dublin, Ireland, is an industry leader in providing directory enquiry and customer care solutions, and employs over 1,500 people in four countries.
price ($mm)
rev ($mm)
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closed 12/31/2012 via PR Web

transcosmos inc., purchased Interpark CS, Inc. from Interpark INT, Inc.

synopsis: transcosmos Korea, Inc., a subsidiary of transcosmos inc., which mostly offers call center services in South Korea, has acquired Interpark CS, Inc., a subsidiary of Interpark INT, a major South Korean internet shopping company. The companies signed an agreement on December 24, 2012 and completed the acquisition process on December 31, 2012.
buyer: transcosmos inc. (TSE:9715:$1,981.09)
transcosmos provides IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services to its corporate clients to optimize their marketing efficiencies, expand sales & gain new customers in EC business, and reduce clients operational cost. "
seller: Interpark INT, Inc.
Interpark CS, Inc. consists of call centers and telemarketing services. It is a subsidiary of major South Korean internet shopping company Korean Interpark INT Inc.
price ($mm)
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closed 1/20/2015 via Company Press Release

MDnetSolutions Inc., acquired IVR Care Transition Systems

synopsis: MDnetSolutions, a leader in developing solutions to increase patient engagement, streamline patient management processes and improve outcomes management, announced the acquisition of IVR Care Transition Systems™, which specializes in healthcare support for patients transitioning to home from a hospital stay.
buyer parent: New Capital Partners
buyer: MDnetSolutions Inc.
MDnetSolutions provides patient engagement, patient management, outcomes management and marketing services to healthcare providers and organizations. They dedicate their expertise and resources to companies across the medical field and approach each of their partners with individual goals in mind. "
target: IVR Care Transition Systems
IVR Care Transition Systems, Inc. provides an interactive voice response (IVR) system to increase the communication between patients and their healthcare providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 7/8/2014 via PR Web

Revspring, acquired TalkSoft Corporation

synopsis: RevSpring Inc. announced that it has acquired Talksoft Corporation, a provider of patient notification, electronic messaging and appointment reminder systems. Talksoft's service based approach provides affordable solutions for businesses of any size by harnessing technologies once available only to large companies in niche markets.
buyer parent: CIP Capital
buyer: Revspring
RevSpring's core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines. "
target: TalkSoft Corporation
Talksoft is a provider of cloud-based reminder and messaging services over telephone and global data networks. Talksoft's service based approach provides affordable solutions for businesses of any size by harnessing technologies once available only to large companies in niche markets.
price ($mm)
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closed 10/2/2006 via PR Newswire

West Corporation, acquired InPulse Response Group, Inc.

synopsis: West Corporation, a leading provider of outsourced communication solutions, has acquired InPulse Response Group, Inc. InPulse will operate as part of West's Communications Services segment. West expects the transaction to have no impact on 2006 earnings per share and to be slightly accretive to net income in 2007.
buyer parent: Thomas H. Lee Partners, L.P.
buyer: West Corporation (WSTC:$2,285.72)
West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies, organizations and government agencies. West helps its clients communicate effectively, maximize the value of their customer relationships and drive greater profitability. "
target: InPulse Response Group, Inc.
InPulse is a leading provider of outsourced sales solutions to direct response marketers. Clients entrust InPulse with their most critical task -- generating sales. These sales are generated from inbound calls from consumers responding to direct response advertising.
price ($mm)
$45
rev ($mm)
$38
EBITDA ($mm)
EV / rev
1.2x
EV / EBITDA
closed 4/6/2017 via BNC Analysis

RedePay, acquired Zimp

synopsis: The Zimp loyalty program was acquired by RedePay, an integrated payment company. Founded in 2013, Zimp is focused on developing a coalition rewards program based on a simple but bold idea: rewards points that work like money.
buyer: RedePay
RedePay is an integrated payment company. RedePay, founded by partners Sallen Moraes and Sérgio Monteiro, has been operating in the market since 2015, with the purpose of promoting digital convergence in means of payment. "
target: Zimp
Zimp provides loyalty and rewards program. Founded in 2013, Zimp is focused on developing a coalition rewards program based on a simple but bold idea: rewards points that work like money. The accumulated points are without expiration and easy to spend.
price ($mm)
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closed 12/15/2015 via Market Wire

Computer Generated Solutions, Inc., acquired Mas Cerca Contact Center

synopsis: CGS, a global provider of business applications, enterprise learning and outsourcing services, announced the acquisition of Mas Cerca Contact Center, the Chile-based business process outsourcing provider. This extends CGS's capabilities in Chile to new industries while meeting the growing demand of Spanish-speaking services for the global market.
buyer: Computer Generated Solutions, Inc.
CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is focused on creating solutions that meet clients' needs and support clients' business activities. "
target: Mas Cerca Contact Center
Mas Cerca Contact Center, the Chile-based business process outsourcing (BPO) provider, has offices located in Santiago as well as in the southern region, in Valdivia. Its entrepreneurial culture, driving-charge for excellent service and BPO expertise has built a valued client delivery offering.
price ($mm)
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closed 3/23/2007 via BusinessWire

Riverlake Partners, LLC, acquired O'Currance Teleservices

synopsis: Riverlake Partners, LLC, has executed a majority control purchase of O’Currance Teleservices from Carla Meine and Wasatch Venture Funds to provide capital and leadership for growth. Zions First National Bank provided the senior debt financing, while Fifth Street Capital, LLC provided the subordinated debt financing. Terms were not disclosed.
buyer: Riverlake Partners, LLC
Riverlake Partners, LLC is a private equity buy out fund focused on traditional economy manufacturing, distribution and service businesses primarily located in the West and Midwest. Riverlake specializes in equity and equity-related debt investments in lower middle market sized companies. "
target parent: Wasatch Venture Fund
target: O'Currance Teleservices
O’Currance leads the way in the development of inbound-call management through Web-based virtual offices and remote telesales agents, a method that has quickly become an industry standard. O’Currance offers telemarketing, telesales and call center operations.
price ($mm)
$24
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/3/2007 via PR Newswire

LivePerson, Inc., acquired Kasamba

synopsis: LivePerson, Inc., a provider of online conversion solutions, announced the completion of its acquisition of Kasamba, Inc., a leading online provider of live expert advice delivered to consumers via real-time chat.
buyer: LivePerson, Inc. (LPSN:$424.43)
LivePerson is the leading provider of online sales, marketing and customer service solutions. Over 3,000 websites currently use our solutions to increase revenue and productivity, answer customer questions, build relationships and deliver results. "
target: Kasamba
Kasamba is a provider of online expert advice, with thousands of registered experts and hundreds of thousands of monthly site visitors.
price ($mm)[EV]
$34 [$31]
rev ($mm)
$7
EBITDA ($mm)
EV / rev
4.4x
EV / EBITDA
closed 12/12/2017 via BusinessWire

Nanoheal, acquired Bask

synopsis: HFN Inc., developer of the Nanoheal predictive tech support platform, announced the acquisition of Bask Technology Inc., a company that offers a variety of tech support membership plans for consumers and SMBs that support computers, tablets, smartphones and almost any other technology device that connects to the internet.
buyer: Nanoheal
Nanoheal provides predictive device management software for Tech Support Providers, SMBs, IT Helpdesks, and anyone who wants to manage end-user devices. They are based in Lehi, UT. "
target: Bask
Based in Lehi, Bask offers a variety of tech support membership plans for consumers and SMBs that support computers, tablets, smartphones and almost any other technology device that connects to the internet.
price ($mm)
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closed 4/20/2016 via BNC Analysis

Owens Harkey Advertising, acquired MBQF Consulting

synopsis: Owens Harkey Advertising, a full-service creative agency that provides branding, advertising, web, P.R., social, content, media, and digital, has acquired MBQF Consulting, a company that offers polling related advertising and marketing services.
buyer: Owens Harkey Advertising
As a full-service creative agency Owens Harkey Advertising provides branding, advertising, web, P.R., social, content, media, and digital. They drive creative business solutions and improve the bottom line for brands large and small. "
target: MBQF Consulting
MBQF Consulting, LLC offers polling related advertising and marketing services. The company was incorporated in 2009 and is based in Scottsdale, Arizona.
price ($mm)
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closed 7/27/2009 via BusinessWire

2ergo Group plc, acquired ActiveMedia Technology Limited

synopsis: 2ergo, a leading international provider of mobile enabling technology has just announced its acquisition of UK headquartered ActiveMedia Technologies Group (AMT) – leading global providers of mobile ticketing and couponing solutions (AMT UK) and India’s top ranking mobile marketing and value added services company.
buyer: 2ergo Group plc (GB:RGO:$5.81)
2ergo is a leading global provider of mobile enabling technology with a focus on mobile marketing, mobile customer relationship management, and mobile entertainment and media. "
target: ActiveMedia Technology Limited
ActiveMedia Technology is an industry leader with an unparalleled track record in deploying mobile coupons, vouchers, loyalty solutions, tickets and m-CRM solutions. ActiveMedia delivers and redeems the most number of mobile coupons in the world.
price ($mm)
$0.29
rev ($mm)
$2
EBITDA ($mm)
EV / rev
5.9x
EV / EBITDA
announced 9/10/2008 via PR Newswire

ZM Capital, will purchase Internet survey solutions from Greenfield Online, Inc.

synopsis: Microsoft Corp. and Greenfield Online Inc. announced that in connection with the acquisition agreement between the two companies, Microsoft has signed an agreement to sell the Greenfield Online Internet survey solutions business to ZM Surveys LLC, an entity affiliated with ZM Capital L.P., a private equity investment partnership.
buyer parent: ZelnickMedia
buyer: ZM Capital
ZM Capital is a private equity investment partnership focused on entertainment and media investments. The partners have extensive experience investing in the marketing services, business information, advertising, interactive entertainment, direct marketing, recorded music, film and television. "
seller parent: Microsoft Corporation
seller: Greenfield Online, Inc.
Greenfield Online, Inc. is a global interactive media and services company that collects consumer attitudes about products and services, enabling consumers to reach informed purchasing decisions about the products and services they want to buy; and helping companies better understand their customer.
price ($mm)
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closed 5/9/2013 via BNC Analysis

Yahoo! Inc., acquired MileWise, Inc.

synopsis: Yahoo has just acquired frequent flier searchstartup MileWise, whose team will move to New York to join the recently acquired Stamped team on Yahoo’s mobile squad. MileWise specialized in helping serious travelers choose the cheapest flights, not just based on price, but also with frequent flyer mile discounts factored in.
buyer: Yahoo! Inc. (YHOO:$5,409.25)
Yahoo! Inc. is the premier digital media company, creating deeply personal digital experiences that keep more than half a billion people connected to what matters most to them, across devices and around the globe. "
target: MileWise, Inc.
Milewise, Inc., a travel planning company, provides a search engine service for frequent travelers that shows various ways to pay for flights using cash, airline miles, and hotel and credit-card points.
price ($mm)
rev ($mm)
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announced 4/20/2021 via Company Press Release

The Kantar Group, will acquire Numerator

synopsis: UK-based Kantar will acquire Numerator, a tech-driven consumer and market intelligence company. Numerator blends proprietary data, including a digital panel of over 1 million U.S. consumers, with advanced technology to create unique insights that help companies understand their customers in real-time and identify growth opportunities.
buyer parent: Bain Capital
buyer: The Kantar Group
UK-based Kantar is the world’s leading data-driven analytics and brand consulting group. Kantar works alongside clients to create strategies that improve brand awareness, attract more consumers, increase brand penetration, create financial success, and grow peoples’ confidence in public services. "
target parent: Vista Equity Partners
target: Numerator
Numerator is a data and tech company bringing speed and scale to the market research space. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/2/2021 via BNC Analysis

YouGov plc, acquired Charlton Insights Inc.

synopsis: YouGov, the international research and data analytics group, has expanded its sports presence in North America with the acquisition of Toronto-based research and consulting agency Charlton Insights. Charlton Insights is a business built on long-term relationships with major brands, teams and leagues in Canada, including the NHL, NBA and MLB.
buyer: YouGov plc (AIM:YOU:$212.67)
UK-based YouGov is an international research and data analytics group. YouGov combines its continuous stream of data with its research expertise to provide insights that enable intelligent decision-making and informed conversations. "
target: Charlton Insights Inc.
Charlton Insights is a Toronto-based research and consulting agency. Established in 1995, Charlton Insights is a business built on long-term relationships with major brands, teams and leagues in Canada, including the NHL, NBA and MLB.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/10/2021 via BNC Analysis

Astound Commerce, acquired Market Force Information, Inc.

synopsis: Independent digital commerce specialist Astound Commerce has acquired MarketForce, a business unit within Digital River and leading innovator in digital performance marketing services.
buyer: Astound Commerce
Astound Commerce is an award-winning global digital commerce provider. They combine strategy, technology and interactive marketing services for many of the world's favorite brands and retailers. They can power every aspect of online business, and integrate across all marketing channels. "
target parent: Digital River, Inc.
target: Market Force Information, Inc.
Market Force Information, Inc. is the leading global customer intelligence solutions company for multi-location businesses including major retailers, restaurants, grocery and convenience stores, financial institutions, entertainment studios and consumer packaged goods companies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/22/2020 via PR Web

Schlesinger Group, acquired 20|20 Research, Inc.

synopsis: Schlesinger Group, a leading international data collection and research services company, has acquired 20|20 Research, a qualitative technology-led research services provider in the US. The addition of 20|20 Research adds high-quality proprietary online qualitative tools to Schlesinger Group’s portfolio of capabilities.
buyer parent: Gauge Capital
buyer: Schlesinger Group
Schlesinger Group is a leading data collection company offering a broad range of qualitative and quantitative solutions worldwide. The Group delivers high-quality recruitment and research services for any methodology, including online surveys, online communities, webcam focus groups, and more. "
target: 20|20 Research, Inc.
20|20 is a leading expert and innovator in qualitative research that makes it easier for companies to prioritize the insights that drive growth. With its suite of in-house services, nationwide panel, and proprietary technology platforms, 20|20 connects thousands of brands to consumers worldwide.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2020 via BusinessWire

MaritzCX merged with InMoment, Inc,

synopsis: InMoment and MaritzCX, recognized market leaders and proven innovators in the global customer experience (CX) sector, have merged. The combined company will serve 90 percent of the world’s automotive companies, eight out of 10 of the leading banks, nearly 20 percent of the top 50 retailers, and 40 percent of the top hospitality companies.
buyer parent: Madison Dearborn Partners
buyer: InMoment, Inc
InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. The company's Experience Intelligence (XI) platform continually analyzes and evaluates enterprise experience data and customer feedback. "
target parent: Maritz, Inc.
target: MaritzCX
MaritzCX is the leader in experience management for big business, and includes customer experience (CX), employee experience (EX), and patient experience. The company combines experience management software, data and research science, and deep vertical market expertise to accelerate client success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/6/2019 via Company Press Release

Schlesinger Group, acquired Focus Pointe Global

synopsis: Schlesinger Group, a leading international data collection and research services company, has acquired Focus Pointe Global, a US marketing research data collection company offering a range of in-person and online qualitative solutions.
buyer parent: Gauge Capital
buyer: Schlesinger Group
Schlesinger Group is a data collection company offering a broad range of qualitative and quantitative research solutions. They provide effective online surveys that include programming and hosting. As the world transforms, they reach for new heights, redefining services beyond clients’ expectations."
target: Focus Pointe Global
Focus Pointe Global is a US marketing research data collection company offering a range of in-person and online qualitative solutions with expertise in the consumer space, clinical studies, and jury research. Its 1.6 million-member QualPanel is a rich source of qualified respondents.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Conduit Limited

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services has completed the acquisition Conduit Limited, a European information services company. INFONXX will process more than one billion directory assistance inquiries this year.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers. "
target: Conduit Limited
Conduit, based in Dublin, Ireland, is an industry leader in providing directory enquiry and customer care solutions, and employs over 1,500 people in four countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/1/2010 via Market Wire

KGB USA, Inc., acquired CerBibo Corporation

synopsis: kgb announced the acquisition of 100 percent of the outstanding shares of Centroid Media, the specialist Internet business best known for the people search engine and online reputation sites, Wieowie in the Netherlands, and Whoozy across other territories.
buyer: KGB USA, Inc.
KGB USA, Inc. provides branded directory assistance, independent outsourced directory assistance, and information services in the United States. "
target parent: Centroid Media BV
target: CerBibo Corporation
Founded in 2007, Centroid Media, is a privately held company based in Groningen, Holland. Centroid Media consists of a talented team of developers who build vertical search engines leveraging proprietary technology. Today, the existing network generates over 6 million page views every month.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Excell Services

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services, has completed the acquisition of Excell Services, the US-based independent provider of directory assistance, operator services, and inbound customer service.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers. "
target: Excell Services
Excell Services is an independent provider of directory assistance, operator services, and inbound customer service to the telecommunications, healthcare and retail food industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Conduit Limited

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services has completed the acquisition Conduit Limited, a European information services company. INFONXX will process more than one billion directory assistance inquiries this year.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers. "
target: Conduit Limited
Conduit, based in Dublin, Ireland, is an industry leader in providing directory enquiry and customer care solutions, and employs over 1,500 people in four countries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Excell Services

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services, has completed the acquisition of Excell Services, the US-based independent provider of directory assistance, operator services, and inbound customer service.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers. "
target: Excell Services
Excell Services is an independent provider of directory assistance, operator services, and inbound customer service to the telecommunications, healthcare and retail food industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/3/2019 via PR Newswire

NeoNova, acquired SecurityCoverage Inc.

synopsis: NeoNova, a provider of world class network, help desk, and subscriber solutions and services to rural broadband providers, has acquired SecurityCoverage, a leading provider of 24/7/365 help desk, premium technical support, cybersecurity solutions and ancillary services for telecom, cable and broadband providers.
buyer parent: NRTC
buyer: NeoNova
NeoNova is a provider of world class network, help desk, and subscriber solutions and services to rural broadband providers. NeoNova delivers a wide array of technology and subscriber services to help providers grow. "
target: SecurityCoverage Inc.
SecurityCoverage is a leading provider of 24/7/365 help desk, premium technical support, cybersecurity solutions and ancillary services for telecom, cable and broadband providers. Their solutions help service providers create new revenue streams and improve the overall customer experience.
price ($mm)
rev ($mm)
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EV / rev
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Like Conduit Limited


read more

Conduit Limited

Interpark INT, Inc.

IVR Care Transition Systems

TalkSoft Corporation

InPulse Response Group, Inc.

Zimp

Mas Cerca Contact Center

O'Currance Teleservices

Kasamba

Bask

MBQF Consulting

ActiveMedia Technology Limited

Greenfield Online, Inc.

MileWise, Inc.

Numerator

Charlton Insights Inc.

Market Force Information, Inc.

20|20 Research, Inc.

MaritzCX

Focus Pointe Global

read more

Conduit Limited

read more

CerBibo Corporation

Excell Services

Conduit Limited

read more

Excell Services

SecurityCoverage Inc.

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