read more

eTelecare Global Solutions, will acquire AOL Member Services Philippines, Inc.

Media & Marketing

1

Software

1

Online & Mobile

1

Private Equity

3

Miscellaneous

13
Media & Marketing

Marketing

1
Software

Business Software

1
Online & Mobile

SaaS & Cloud

1
Search Breadth
 
 
 
 
 
 
 
 
 
 
 
 
Narrower
Broader
save search to my segments

Miscellaneous

1

Private Equity

1

Miscellaneous

2

Education

1

Finance

2

Media & Marketing

1

Software

1

IT Consulting & Services

3

Private Equity

4

Miscellaneous

7
Education

Professional Training Services

1
Finance

Payments

2
Media & Marketing

Marketing

1
Software

Business Software

1
Search Breadth
 
 
 
 
 
 
 
 
 
 
 
 
Narrower
Broader
save search to my segments

note: a single transaction may fall into multiple segments
view all transactions
Basic features include:
  • Weekly Alerts
  • View Full Listing of Recent Deals
  • Trends
Premium features include:
  • Daily-Weekly-Monthly Custom Alerts
  • Drill down on comparable historical deals
  • Search for target or buyer by name
  • See historical deals by buyer or seller
  • Buyer and seller watch lists
  • Custom Segments
  • Bookmark deals
  • Export Listings to PDF
  • buyer to watch list
  • seller to watch list
  • Email
  • LinkedIn
  • Facebook
  • Twitter
  • Google Plus
  • Yahoo Buzz
  • Delicious
  • Digg
  • StumbleUpon
  • Newsvine
  • Reddit
  • Technorati

Like AOL Member Services Philippines, Inc.

announced 9/28/2007 via BusinessWire

eTelecare Global Solutions, will acquire AOL Member Services Philippines, Inc.

synopsis: eTelecare Global Solutions, Inc., a leading provider of complex business process outsourcing solutions, has entered into an agreement with AOL, to acquire all of the outstanding stock of AOL Member Services-Philippines, Inc., an operator of primarily non-voice customer care and technical support delivery center near Manila.
buyer: eTelecare Global Solutions
eTelecare Global Solutions is a leading provider of business process outsourcing focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention.
target parent: Time Warner, Inc.
target: AOL Member Services Philippines, Inc.
AOL Member Services Philippines, Inc. (Philippines) is major player in the global contract manufacturing industry, with operations in a wide variety of fields, including Call Center.
price ($mm)
$1.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Excell Services

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services, has completed the acquisition of Excell Services, the US-based independent provider of directory assistance, operator services, and inbound customer service.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers.
target: Excell Services
Excell Services is an independent provider of directory assistance, operator services, and inbound customer service to the telecommunications, healthcare and retail food industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/9/2013 via Wall Street Journal

Enghouse Systems Limited, acquired Safeharbor Knowledge Solutions

synopsis: Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of vertical markets, announced that it has acquired Safeharbor Knowledge Solutions, a leader in knowledge management SaaS applications and solutions as well as contact center services.
buyer: Enghouse Systems Limited(US:EGHSF:$136.37)
Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software. Enghouse's overall strategy is to create a larger and more diverse enterprise software company through strategic acquisitions and managed growth.
target parent: Shackleton Equity Partners, LLC
target: Safeharbor Knowledge Solutions
Safeharbor Knowledge Solutions is a leader in knowledge management SaaS applications and solutions as well as contact center services which help organizations provide superior customer support, primarily in the technology, retail, banking, airline, communications and utility sectors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/6/2013 via PR Newswire

Stericycle, Inc., acquired Eclipse Marketing Ltd.

synopsis: ExpertSOLUTIONS, a strategic business unit of Stericycle, Inc., announced that it has acquired Eclipse Marketing, a leading customer relationship management (CRM) marketing company with expertise in recalls in the United Kingdom and Europe. Their services range From database design to their cutting-edge Multi-channel Contact Centre.
buyer: Stericycle, Inc.(SRCL:$1,913.15)
Stericycle's primary business comprises of disposal services for medical and biohazardous waste. The Stericycle ExpertSOLUTIONS division provides the most comprehensive collection of brand protection services, including recall and retrieval services, mystery shopping, and sustainability solutions.
target: Eclipse Marketing Ltd.
Eclipse Marketing is a marketing agency based in the United Kingdom. They build profitable and lasting customer relationships for their blue-chip clients. Their services range From database design to their cutting-edge Multi-channel Contact Centre.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/14/2013 via PR Newswire

The DDC Group, acquired Didoc Data Services

synopsis: DDC USA, a North American leader in data processing, has announced that its extensive global network, supported by its parent company The DDC Group, has grown with the acquisition of Didoc Data Services of Den Haag. The acquiring division is DDC Europe, DDC USA's sister company headquartered in Oss, Netherlands.
buyer: The DDC Group
DDC USA is a subsidary of The DDC Group, a privately owned amalgamation of data processing companies. They provide a range of Global Data Processing Services including document receipt and handling; scanning, automated capture; manual data capture, charity donation handling, offshoring, and more.
target: Didoc Data Services
Founded in 1996, Didoc offers data services including capture, scanning and data entry, inbound and outbound call center services, print, mail and fulfillment, fax, SMS and e-mailing, inventory management, digital archiving and database management.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/4/2013 via BusinessWire

Convergys Corporation, will purchase Asia Contact Center Ops from Datacom Group Ltd

synopsis: Convergys Corporation, a global leader in customer management, announced a definitive agreement under which Convergys will acquire New Zealand-based Datacom’s contact center operations in Kuala Lumpur, Malaysia, and Manila, Philippines.
buyer: Convergys Corporation(CVG:$2,027.60)
Convergys Corporation is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies.
seller: Datacom Group Ltd
Datacom is one of the largest Australasian-owned professional IT services companies, with revenues in excess of NZ$785 million and extensive expertise in the operation of data centres and the provision of IT services, application development and business process outsourcing.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/2/2012 via BusinessWire

Avtex Solutions, LLC, acquired Reliant CCS

synopsis: Avtex, a provider of integrated, interaction solutions, announced the acquisition of Reliant CCS, a contact center solutions provider based in Greenville, South Carolina. The acquisition expands Avtex’s already strong geographic reach by strengthening their presence in the southeast.
buyer parent:Pohlad Family Companies
buyer: Avtex Solutions, LLC
Providing multimedia contact center solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports contact center, IP telephony and unified messaging solutions, enabling organizations to embrace their customers.
target: Reliant CCS
Reliant CCS is a contact center solutions provider in the customer service space. The company's team members serve a distinguished list of clients, including Fortune 500 companies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/14/2009 via BusinessWire

Glencoe Capital LLC, acquired Novo 1

synopsis: Glencoe Capital’s Michigan Opportunities Fund has acquired the inbound telephone customer service business and certain other assets of Novo 1, in a move that promises to create more than 300 new jobs in the State of Michigan, announced David S. Evans, Chairman and Chief Investment Officer of Glencoe Capital.
buyer: Glencoe Capital LLC
Founded in 1993, Glencoe Capital is a private equity firm focused on lead-sponsored acquisitions and growth equity investments in lower middle-market companies. The firm has over $1 billion under management.
target: Novo 1
Formed in 2000 and based in Waukesha, Wis., Novo 1 is a leading provider of inbound and outbound customer interaction solutions to clients across industries. With revenues of $43 million last year, Novo 1 ranked as the 25th-largest inbound services provider in the domestic US.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2009 via PR Newswire

eTelecare Global Solutions, acquired The Phone House (Pty) Ltd.

synopsis: eTelecare Global Solutions, a leading provider of complex business process outsourcing solutions, has completed the acquisition of The Phone House (Pty) Limited, a BPO Services subsidiary of Talk Talk Group Limited, the telecommunications division of The Carphone Warehouse Group PLC.
buyer parent:Providence Equity Partners Inc.
buyer: eTelecare Global Solutions
eTelecare Global Solutions is a leading provider of business process outsourcing focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention.
target parent: TalkTalk Group
target: The Phone House (Pty) Ltd.
The Phone House, based in Cape Town, is a business process outsourcing firm that gives firms back-office call centre related services.
price ($mm)
$5.26
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/6/2008 via PR Newswire

TechTeam Global, Inc., acquired Onvaio, LLC

synopsis: TechTeam Global, Inc., a worldwide provider of information technology, enterprise support and business process outsourcing services, announced that it has acquired Onvaio, LLC. Onvaio provides technical support outsourcing for clients globally through its wholly-owned subsidiary, Onvaio Asia Services, Inc.
buyer: TechTeam Global, Inc.(TEAM:$0.00)
TechTeam Global, Inc. is a worldwide provider of information technology, enterprise support and business process outsourcing services to Fortune 1000 corporations, multinational companies, product providers, small and medium- sized companies, and government entities.
target: Onvaio, LLC
At Onvaio we are focused on delivering managed world-class globally sourced call center outsourcing solutions to rapidly growing enterprises. We help you by augmenting your technical support and customer service, manage service delivery requirements and reduce your back office operations costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/14/2008 via BusinessWire

IA Global, Inc., acquired Shift Resources Inc.

synopsis: IA Global, Inc. signed definitive agreements and closed the 100% acquisition of Shift Resources Inc., a Philippine Business Process Outsourcing company. Shift Resources provides a range of in-bound and out-bound call center functions, lead generation and customer service solutions for international companies.
buyer: IA Global, Inc.(IAO:$57.11)
IA Global, Inc. is a strategic holding Company with a dedicated focus on growth through mergers and acquisitions in the Pacific Rim region. We identify and invest in business opportunities, apply our skills and resources to grow and enhance the performance of businesses across all business metrics.
target: Shift Resources Inc.
Shift Resources resolves to be an innovator of new concepts in business development through initiation of revolutionary business enhancement methods and adherence to the highest principle in customer relations.
price ($mm)
$0.23
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/29/2007 via BusinessWire

Amacore Group, acquired JRM Benefits Consultants, LLC

synopsis: The Amacore Group, Inc., a leader in providing health-related membership benefit programs, insurance programs, and other innovative and high-quality solutions to individuals and families across the country, announced that it has executed a stock purchase agreement acquiring JRM Benefits Consultants LLC for an undisclosed amount of stock and cash.
buyer: Amacore Group
Amacore embraces consumer driven healthcare and works with a variety of partners to educate, advocate, present, and provide consumers with the many options available to them. Amacore creates and innovates affordable healthcare solutions for individuals, families, and businesses across the country.
target: JRM Benefits Consultants, LLC
Our management team with over 40 years of experience in the insurance industry is committed to providing unique and affordable solutions for all of our clients needs. As an “insurance broker”, we are not “locked” into one company for insurance or savings vehicles
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/28/2007 via BusinessWire

Transcom WorldWide S.A., acquired NuComm International

synopsis: Transcom WorldWide S.A., the European CRM and debt collections specialist, today announced that it has acquired 100% of NuComm International (“NuComm”), a leading North American provider of contact centre solutions. A maximum cash consideration of Canadian $90 million (€63 million) will be paid in three instalments.
buyer: Transcom WorldWide S.A.
Transcom WorldWide offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; Legal Services; and Interpretation Services.
target: NuComm International
NuComm International is Canada’s largest privately-held provider of customer relationship and contact center services and a leader in the North American contact center marketplace.
price ($mm)
$53
rev ($mm)
$128
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 7/23/2007 via PR Newswire

Rainmaker Systems, Inc., acquired Qinteraction

synopsis: Rainmaker Systems, Inc., a leading provider of sales and marketing solutions combining hosted application software and execution services, announced it has acquired privately held Qinteraction, an offshore call center located in the central business district of Manila, Philippines.
buyer: Rainmaker Systems, Inc.(RMKR:$0.00)
Rainmaker Systems, Inc. is a leading provider of business-to-business sales and marketing services. Our core services include complete lead qualification and management, new product sales, channel enablement, subscription renewals, and service contract sales.
target: Qinteraction
Qinteraction is an offshore call center in the Philippines. Our diverse client base includes businesses involved in logistics, telecommunications, technology, and manufacturing and range in size from start-up to large Fortune 500 companies.
price ($mm)
$12
rev ($mm)
$7
EBITDA ($mm)
EV / rev
1.7x
EV / EBITDA
closed 7/16/2007 via BusinessWire

YP Corp., acquired OnCall Subscriber Management Inc

synopsis: YP Corp., a leading provider of nationwide Internet Yellow Pages and online classifieds with more than 16 million business listings, has acquired substantially all of the assets of OnCall Subscriber Management Inc., which OnCall purchased recently under option from 24/7 Contact Solutions, Inc., each of Manila, Philippines.
buyer: YP Corp.(YPNT:$0.00)
YP Corp. is America's Local Online Yellow Pages(TM) and offers businesses a simple and affordable way of creating a web presence and marketing their products and services to local audiences online.
target: OnCall Subscriber Management Inc
OnCall Subscriber Management Inc., based in Manila, Philippines, is a telemarketing agency and call center. It has 170 Philippines based employees.
price ($mm)
$4.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/15/2007 via BusinessWire

Interactive Response Technologies, acquired CCC Interactive

synopsis: Interactive Response Technologies (IRT) of Fort Lauderdale Florida announced that IRT has merged with CCC Interactive of Houston. This transaction increases IRT’s total employee base to over 2,200 employees located in Fort Lauderdale and Miramar, Florida, Ada, Oklahoma and Houston, Texas.
buyer: Interactive Response Technologies
IRT is an award-winning provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services. We work with you to create strategic partnerships; developing and delivering customized programs that achieve results.
target: CCC Interactive
cccInteractive is a full service Inbound, Outbound, and eCRM Contact Center services provider, supporting clients in the Financial Services, Energy / Utility, Telecommunications, and Consumer Products Industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/21/2007 via BusinessWire

SYNNEX Information Technologies, Inc., acquired Link2Support, Inc.

synopsis: SYNNEX Corporation, a global IT supply chain services company, has signed and closed a definitive agreement to acquire all of the shares of Link2Support, Inc., a world-class technical support and contact center that delivers voice, e-mail and technical chat support as well as other value-added services.
buyer: SYNNEX Information Technologies, Inc.(SNX:$10,285.50)
SYNNEX Corporation is a global IT supply chain services company offering a comprehensive range of services to original equipment manufacturers, software publishers and reseller customers worldwide. SYNNEX offers product distribution, related logistics services and demand generation marketing.
target: Link2Support, Inc.
Link2Support is a world-class technical solutions provider and contact center that delivers voice, email and tech chat support as well as other value added services. It is L2S’ strategic direction to be a niche player in the call center industry by focusing on 100% technical support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/31/2006 via

Skyview Capital, purchased Enterprise Solutions subsidiary from HickoryTech Corp.

synopsis: HickoryTech Corporation announced that it has entered into a definitive agreement to sell its Enterprise Solutions subsidiary to Skyview Capital, LLC. The Enterprise Solutions subsidiary provided IP Telephony, call center management and data network solutions, primarily through Nortel hardware solutions.
buyer: Skyview Capital
Skyview Capital, LLC, is a private investment firm headquartered in Beverly Hills, California, which specializes in the acquisition and management of "systems - critical" businesses in the areas of technology, telecommunications, business services, and niche manufacturing.
seller: HickoryTech Corp.(HTCO:$163.54)
HickoryTech Corporation is a diversified communications company. HickoryTech offers a full array of telecommunications products and services to business and residential customers. The Telecom Sector offers local voice, long distance, Internet, Broadband services, Digital TV, and IP networking.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/4/2006 via BusinessWire

Touchstone Communications, acquired Call Central

synopsis: Touchstone Communications has acquired another offshore call center, Call Central. Touchstone continues to be one of South Asia’s success stories in the rapid growing BPO market.
buyer: Touchstone Communications
Touchstone Communications provides world-class offshore integrated customer contact solutions to the financial services and communications industry.
target: Call Central
Call Central is a leading provider of Business Process Outsourcing Services to Fortune 1000 companies. We offer a range of integrated customer care services including voice, email response, real-time chat, knowledge management, CRM architecture and other value added services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/30/2007 via BusinessWire

ClientLogic Corporation, acquired SITEL Corporation

synopsis: ClientLogic and SITEL Corporation, both leading global providers of outsourced customer support services,announced that ClientLogic has completed its acquisition of SITEL Corporation by merger. Under the terms of the definitive agreement announced in October 2006, ClientLogic paid $4.25 per share in cash for all of the outstanding common stock.
buyer parent:Onex Corporation
buyer: ClientLogic Corporation
ClientLogic is an international provider of integrated customer management solutions, including customer contact, fulfillment and marketing services. ClientLogic offers an international suite of services.
target: SITEL Corporation(SWW:$1,325.60)
SITEL is a leading global provider of outsourced customer support services. On behalf of many of the world's leading organizations, SITEL designs and improves customer contact models across its clients' customer acquisition, retention and development cycles.
price ($mm)
$450
rev ($mm)
$1,118
EBITDA ($mm)
$62
EV / rev
0.4x
EV / EBITDA
7.3x
announced 9/28/2007 via BusinessWire

eTelecare Global Solutions, will acquire AOL Member Services Philippines, Inc.

synopsis: eTelecare Global Solutions, Inc., a leading provider of complex business process outsourcing solutions, has entered into an agreement with AOL, to acquire all of the outstanding stock of AOL Member Services-Philippines, Inc., an operator of primarily non-voice customer care and technical support delivery center near Manila.
buyer: eTelecare Global Solutions
eTelecare Global Solutions is a leading provider of business process outsourcing focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention.
target parent: Time Warner, Inc.
target: AOL Member Services Philippines, Inc.
AOL Member Services Philippines, Inc. (Philippines) is major player in the global contract manufacturing industry, with operations in a wide variety of fields, including Call Center.
price ($mm)
$1.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/4/2009 via PR Newswire

eTelecare Global Solutions, acquired The Phone House (Pty) Ltd.

synopsis: eTelecare Global Solutions, a leading provider of complex business process outsourcing solutions, has completed the acquisition of The Phone House (Pty) Limited, a BPO Services subsidiary of Talk Talk Group Limited, the telecommunications division of The Carphone Warehouse Group PLC.
buyer parent:Providence Equity Partners Inc.
buyer: eTelecare Global Solutions
eTelecare Global Solutions is a leading provider of business process outsourcing focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention.
target parent: TalkTalk Group
target: The Phone House (Pty) Ltd.
The Phone House, based in Cape Town, is a business process outsourcing firm that gives firms back-office call centre related services.
price ($mm)
$5.26
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/28/2007 via BusinessWire

eTelecare Global Solutions, will acquire AOL Member Services Philippines, Inc.

synopsis: eTelecare Global Solutions, Inc., a leading provider of complex business process outsourcing solutions, has entered into an agreement with AOL, to acquire all of the outstanding stock of AOL Member Services-Philippines, Inc., an operator of primarily non-voice customer care and technical support delivery center near Manila.
buyer: eTelecare Global Solutions
eTelecare Global Solutions is a leading provider of business process outsourcing focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention.
target parent: Time Warner, Inc.
target: AOL Member Services Philippines, Inc.
AOL Member Services Philippines, Inc. (Philippines) is major player in the global contract manufacturing industry, with operations in a wide variety of fields, including Call Center.
price ($mm)
$1.60
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/8/2006 via BusinessWire

Intec Telecom Systems Plc, acquired EUR Systems

synopsis: Intec, a leading provider of business and operations support systems and services to the global telecom industry, announced its acquisition of the operating assets of outsourced billing and business process outsourcing specialist EUR Systems. The EUR assets will be added to Intec's existing service bureau operations in North America.
buyer: Intec Telecom Systems Plc
Intec supplies billing software solutions to over 60 percent of the world's top 100 telecoms carriers and is one of the world's fastest growing major BSS/OSS (business and operations support systems) vendors.
target: EUR Systems
EUR Systems offers billing and revenue management software and services, including applications for customer service and remittance processing and services such as consulting and maintenance. Aptis Software is the development division of EUR Systems.
price ($mm)
$14
rev ($mm)
$36
EBITDA ($mm)
$6
EV / rev
0.4x
EV / EBITDA
2.2x
closed 9/17/2012 via BNC Analysis

Revspring, acquired BestBill

synopsis: RevSpring is pleased to announce the acquisition of BestBill, a Phoenix-based innovative billing and payment technology provider. BestBill has been widely recognized for its innovative billing and payment solutions such as online debt negotiation, interactive voice response, text payment service and more.
buyer parent:Compass Investment Partners
buyer: Revspring
RevSpring's core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines.
target: BestBill
BestBill offers billing and payment solutions and services in the healthcare, utilities, and collections industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/3/2014 via PR Newswire

TeleTech Holdings, Inc., acquired Sofica Group

synopsis: TeleTech Holdings, Inc, a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of Sofica Group, a leading customer management services company based in Bulgaria.
buyer: TeleTech Holdings, Inc.(TTEC:$1,159.60)
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.
target: Sofica Group
Sofica Group has become the largest independent customer management services provider in Bulgaria. The company provides a broad range of tailored customer care, Business Process Outsourcing (BPO), Human Resource Outsourcing (HRO), Information Technology Outsourcing (ITO) and other services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/5/2013 via PR Newswire

Enhanced Recovery Company LLC, acquired TMone, LLC

synopsis: Enhanced Recovery Company, LLC, (ERC), a leading Accounts Receivable Management company announced that ERC has acquired TMone, a rapidly growing and widely recognized leader in the Business Process Outsourcing space. The acquisition positions ERC to deliver next-generation Customer Experience Management.
buyer: Enhanced Recovery Company LLC
Enhanced Recovery Company provides debt collection and asset recovery, early out/customer, and client and reporting services. It offers receivables management collection services, such as pre-collect (first and third party); and primary, secondary, tertiary, quaternary, and warehouse collection.
target: TMone, LLC
TMone is a leading call center business process outsourcing firm specializing in Customer Relationship Management, technology Integration, and customer service enterprise solutions. TMone has been listed as one of Inc. Magazine's Fastest Growing Private Companies in America seven years in a row.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/3/2013 via PR Newswire

Allied Global, acquired Marketlink, Inc.

synopsis: Allied Global LLC., has acquired Marketlink, Inc., the transaction will create a stronger, larger, and more robust full service contact center offering inbound, outbound, email, and chat services. With the addition of Marketlink, Allied Global has over 6,000 employees, 19 contact centers in 4 countries offering services in several languages.
buyer: Allied Global
Allied Global, a privately held company, was founded in 2005 to provide contact center and BPO services. Since its inception, the company has grown to more than 6,000 employees in 19 contact centers located in the United States, Canada, Guatemala and Honduras.
target: Marketlink, Inc.
Marketlink, Inc. provides outsourced telemarketing services for agriculture, financial service, insurance, manufacturing, cable television, medical and pharmaceutical, publishing, technology, and telecommunication industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/26/2013 via Company Press Release

Stream Global Services, Inc., acquired LBM Holdings Ltd.

synopsis: Stream Global Services, Inc. announced its acquisition of all the outstanding share capital of LBM Holdings Limited. LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
buyer: Stream Global Services, Inc.
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
target: LBM Holdings Ltd.
LBM is a premier demand and lead generation solutions provider that designs and delivers complete customer lifecycle solutions for U.K. and global business-to-consumer and business-to-business brands.
price ($mm)
$45
rev ($mm)
EBITDA ($mm)
$9
EV / rev
EV / EBITDA
5.3x
closed 12/20/2012 via BusinessWire

iQor, acquired CCT Group

synopsis: iQor, a global provider of intelligent customer interaction and outsourcing solutions, announced it has acquired the CCT Group, a global provider of dedicated, shared and hybrid contact center outsourcing solutions, from majority investor Headland Capital Partners.
buyer parent:Huntsman Gay Global Capital, LLC.
buyer: iQor
Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets.
target parent: Headland Capital Partners Limited
target: CCT Group
The CCT Group maintains two brands in the call center outsourcing and BPO world. Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/28/2011 via BNC Analysis

Complete Telecom, acquired Intellicom Ireland

synopsis: Complete Telecom has acquired Intellicom Ireland. Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
buyer: Complete Telecom
Complete Telecom is one of Ireland’s leading enterprise providers of managed network and telecoms services. Its all-fibre next generation network and extensive experience of converged network infrastructure means it can deliver fully integrated connectivity.
target: Intellicom Ireland
Intellicom Ireland Ltd designs, develops, and supports business communications solutions. The company offers enterprise telephony and contact center solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/10/2010 via Company Press Release

Apax Partners, will acquire TIVIT SA

synopsis: Funds advised by Apax Partners announced they have entered into a definitive agreement to acquire a controlling interest in TIVIT, the leader in integrated IT and BPO services in Latin America.
buyer: Apax Partners
Apax Partners is one of the world's leading private equity investment groups. It operates across the United States, Europe and Israel and has more than 30 years of investing experience. Funds under the management or advice of Apax Partners total $35 billion around the world.
target: TIVIT SA
TIVIT S.A., the leader in integrated IT and BPO services in Latin America, has a portfolio organized into three business areas: IT infrastructure, Application Systems and BPO.
price($mm)[EV]
$492 [$530]*
rev ($mm)
$520
EBITDA ($mm)
$107
EV / rev
1.8x
EV / EBITDA
8.8x
closed 4/29/2010 via BNC Analysis

Alorica, acquired Ryla, Inc

synopsis: Kennesaw-based Ryla, Inc. and California-based Alorica, Inc., a national and international player in the customer care services industry, are pleased to jointly announce the agreement for Alorica to make a strategic investment in Ryla.
buyer: Alorica
Alorica Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica has the ability to support the entire customer service lifecycle.
target: Ryla, Inc
Ryla is a leading call center solutions provider with proven expertise in customer contact solutions and business process outsourcing. Ryla provides call center outsourcing and outbound call center services for organizations that require Excellent Interactions Every Time.
price ($mm)
$70
rev ($mm)
$100
EBITDA ($mm)
EV / rev
0.7x
EV / EBITDA
closed 7/3/2009 via PR Newswire

VanceInfo Technologies, Inc., acquired TP Corporation, Ltd.

synopsis: VanceInfo Technologies Inc, an IT service provider and one of the leading offshore software development companies in China, announced that it has acquired the operating subsidiaries of TP Corporation Limited, a Hong Kong-headquartered provider of Customer Relationship Management ("CRM") solutions and call center services.
buyer: VanceInfo Technologies, Inc.(VIT:$283.14)
VanceInfo Technologies Inc. is an IT service provider and one of the leading offshore software development companies in China. VanceInfo was the first China software development outsourcer listed on the New York Stock Exchange.
target: TP Corporation, Ltd.
Headquartered in Hong Kong, TP Corporation develops and markets customer care software products in China and Southeast Asia and provides call center outsourcing services in Hong Kong.
price ($mm)
$1.10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/25/2009 via BusinessWire

Affiliated Computer Services, Inc., acquired e-Services Group International

synopsis: Affiliated Computer Services, Inc. announced that it has closed the acquisition of Caribbean-based e-Services Group International, for $85 million, including the assumption of liabilities.
buyer: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
target: e-Services Group International
Providing customer solutions from it's home in Jamaica for over 18 years, e-Services Group has evolved from a successful data entry operation to one of the world leaders in offshore call center and back-office processing BPO solutions.
price ($mm)
$85
rev ($mm)
$65
EBITDA ($mm)
EV / rev
1.3x
EV / EBITDA
closed 11/29/2006 via PR Newswire

Diamond Castle Holdings, LLC, acquired PRC LLC

synopsis: Diamond Castle Holdings, LLC, a New York-based private equity firm, announced that an entity it controls has successfully completed the acquisition of PRC, LLC, a leader in customer relationship management services, from IAC/InterActiveCorp.
buyer: Diamond Castle Holdings, LLC
Diamond Castle Holdings, LLC is a private equity investment firm founded in 2004 by Larry Schloss, the former Global Head of CSFB Private Equity and Chairman of DLJ Merchant Banking Partners, and four former managing directors of DLJ Merchant Banking.
target parent: IAC/InterActiveCorp
target: PRC LLC
PRC is a market leader in managing and building customer relationships and is well positioned to benefit from the attractive fundamentals in the outsourced customer care and sales and marketing sectors of the business process outsourcing (BPO) industry.
price ($mm)
rev ($mm)
$337
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/11/2012 via BNC Analysis

Nunwood, acquired Retention Specialists Inc

synopsis: Nunwood is continuing to build up its customer experience research and consulting assets with the acquisition of training and change management firm Retention Specialists. Retention works with clients including GE Capital, American Express, Toyota, Microsoft and AOL to train staff in how to improve the customer experience they offer.
buyer: Nunwood
Nunwood has been uniquely designed to help clients lead their businesses using astute, visionary insight firmly linked to action and return. Nunwood works alongside the research, marketing and strategy functions at many of the world's most inspirational brands.
target: Retention Specialists Inc
Retention Specialists is a consulting and training company that applies the principles of behavioral psychology to improve customer retention performance. RSI clients typically have large sales and service workforces distributed in domestic, near-shore, and off-shore customer contact centers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/19/2006 via PR Newswire

Infonxx Corporation, acquired Excell Services

synopsis: INFONXX, the world's largest and fastest growing independent provider of directory assistance and enhanced information services, has completed the acquisition of Excell Services, the US-based independent provider of directory assistance, operator services, and inbound customer service.
buyer: Infonxx Corporation
INFONXX is the world's premier provider of voice directory transaction services, processing over 1 billion requests a year across the globe to leading telecommunications companies, corporations and consumers.
target: Excell Services
Excell Services is an independent provider of directory assistance, operator services, and inbound customer service to the telecommunications, healthcare and retail food industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/8/2010 via BusinessWire

Xerox Corporation, acquired Affiliated Computer Services, Inc.

synopsis: Xerox Corporation completed its acquisition of Affiliated Computer Services, Inc. (ACS), transforming Xerox into the world’s leader in business process and document management. ACS is the largest diversified business process outsourcing (BPO) firm in the world.
buyer: Xerox Corporation(XRX:$21,435.00)
Xerox Corporation is the world's leading document management, technology and services enterprise, providing the industry's broadest portfolio of color and black-and-white document processing systems and related supplies, as well as document management consulting and outsourcing services.
target: Affiliated Computer Services, Inc.
Affiliated Computer Services, Inc., a global FORTUNE 500 company with 74,000 people supporting client operations reaching 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients.
price($mm)[EV]
$6,230 [$7,860]
rev ($mm)
$6,523
EBITDA ($mm)
$1,038
EV / rev
1.2x
EV / EBITDA
7.8x
closed 7/14/2006 via BusinessWire

Philippine Long Distance Telephone Company, acquired SPI Technologies Inc.

synopsis: ePLDT has completed its acquisition of SPI Technologies (SPi), a leading business process outsourcing (BPO) company. The purchase price was $158.8 million inclusive of debt. The acquisition is considered a strategic move that will place ePLDT at the forefront of the fast growing BPO industry.
buyer parent:Philippine Long Distance Telephone Company
buyer: Philippine Long Distance Telephone Company
ePLDT, Inc. is the premier information and communications technology company in the country, servicing a wide range of enterprises across various industries. ePLDT is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT).
target parent: Thomas H. Lee Partners, L.P.
target: SPI Technologies Inc.
SPi Global Solutions is one of the world's largest and most diversified Knowledge Process Outsourcing and Customer Interaction service providers in the industry in terms of clients, geographic presence, and capabilities with more than 14,000 dedicated employees globally.
price ($mm)
$159
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
*Price paid does not equal Enterprise Value as the buyer aqcuired less than 100% of target

Like AOL Member Services Philippines, Inc.


AOL Member Services Philippines, Inc.

Excell Services

Safeharbor Knowledge Solutions

Eclipse Marketing Ltd.

Didoc Data Services

Datacom Group Ltd

Reliant CCS

Novo 1

The Phone House (Pty) Ltd.

Onvaio, LLC

Shift Resources Inc.

JRM Benefits Consultants, LLC

NuComm International

Qinteraction

OnCall Subscriber Management Inc

CCC Interactive

Link2Support, Inc.

HickoryTech Corp.

Call Central

SITEL Corporation

AOL Member Services Philippines, Inc.

The Phone House (Pty) Ltd.

AOL Member Services Philippines, Inc.

EUR Systems

BestBill

Sofica Group

TMone, LLC

Marketlink, Inc.

LBM Holdings Ltd.

CCT Group

Intellicom Ireland

TIVIT SA

Ryla, Inc

TP Corporation, Ltd.

e-Services Group International

PRC LLC

Retention Specialists Inc

Excell Services

Affiliated Computer Services, Inc.

SPI Technologies Inc.

Geography
Matching Companies
Ticker: ITRK
 
 
 
 
 
 
 
 
Intertek Group plc
Intertek Group plc
Intertek is a leading provider of quality and safety solutions serving a wide range of industries around the world. From auditing and inspection, to testing, quality assurance and certification, Intertek is dedicated to adding value to customers' products and processes.
year
2009
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Etteplan Oyj
Etteplan Oyj
Etteplan is a specialist in industrial equipment engineering and technical product information solutions and services. Etteplan’s engineering expertise and service products cover the entire life cycle of the client’s products.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Touchstone Communications
Touchstone Communications
Touchstone Communications provides world-class offshore integrated customer contact solutions to the financial services and communications industry.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CVG
 
 
 
 
 
 
 
 
Convergys Corporation
Convergys Corporation
Convergys Corporation is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies.
year
2013
rev ($mm)
$2,027.60
EBITDA ($mm)
$229.80
EBIT ($mm)
$138.40
Net Income ($mm)
$114.40
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Teleperformance SA
Teleperformance SA
Teleperformance ranks as the world's joint market leader in the supply of outsourcing services for client relations and contact center management, operating under various trade names, including Teleperformance for acquisition strategies, as well as TechCity Solutions and Cash Performance.
year
2005
rev ($mm)
$1,485.00
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: INFO
 
 
 
 
 
 
 
 
Metro One Telecommunications, Inc.
Metro One Telecommunications, Inc.
Metro One has 21 years of experience working with some of the largest companies in North America, our specialites include complex telesales Customer Relationship Management Services. Our data Services provide more accurate listing data and daily updated Telco Records than any other service provider.
year
2007
rev ($mm)
$17.89
EBITDA ($mm)
($11.67)
EBIT ($mm)
($13.80)
Net Income ($mm)
Employees
499
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
1-800 We Answer, Inc.
1-800 We Answer, Inc.
1-800 We Answer, Inc. is a business communications solutions company whose core business support services consist of telephone answering, call center, market research, and telemarketing services to businesses, government agencies, and universities nationwide.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
CSG Openline
CSG Openline
CSG Openline’s expertise and proven innovative methodologies increase our clients’ revenue by generating relationships with their indirect channels and business partners. As the premier provider of channel communications, CSG Openline is dedicated to driving sales channel success.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Interactive Response Technologies
Interactive Response Technologies
IRT is an award-winning provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services. We work with you to create strategic partnerships; developing and delivering customized programs that achieve results.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Working Solutions
Working Solutions
Working Solutions has emerged as the leading provider of remote home agents to Fortune 1000 enterprises by bringing a new operational approach to the competitive call center industry dogged by offshoring and inefficiencies.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Transcom WorldWide S.A.
Transcom WorldWide offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; Legal Services; and Interpretation Services.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
RGIS
RGIS is the largest provider of retail and inventory solutions in the world. Established in 1958, RGIS has developed superior quality control processes and cutting-edge proprietary technology that have consistently distinguished its inventory capabilities as the industry leader.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Flashman Studios LLC
Flashman Studios LLC
Flashman Studios is a business management firm that represents game developers, intellectual property, and game publishers in the video game industry. Flashman was founded in 2004 and is based in San Francisco, CA. Flashman team members have been successful in bringing 100+ games to market.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: SPRT
 
 
 
 
 
 
 
 
Support.com, Inc.
Support.com, Inc.
Support.com, Inc. provides Instant Technology Relief® to consumers and microbusiness. Support.com is a technology enabled services company that is changing the way people manage their technology.
year
2010
rev ($mm)
$44.18
EBITDA ($mm)
($17.86)
EBIT ($mm)
($18.55)
Net Income ($mm)
Employees
761
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
kgb
kgb
kgb (Knowledge Generation Bureau) is a privately held, New York-based company and the world's largest independent provider of directory assistance and enhanced information services.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: TTEC
 
 
 
 
 
 
 
 
TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
TeleTechs delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.
year
2013
rev ($mm)
$1,159.60
EBITDA ($mm)
$148.22
EBIT ($mm)
$105.53
Net Income ($mm)
$79.09
Employees
  • drill down
  • watch
Ticker: SGS
 
 
 
 
 
 
 
 
Stream Global Services, Inc.
Stream Global Services, Inc.
Stream Global Services is a business process outsource service provider specializing in customer relationship management services. The company has a broad portfolio of sales, customer care and technical support services and is the provider of choice to some of the world's leading companies.
year
2013
rev ($mm)
$984.10
EBITDA ($mm)
$114.00
EBIT ($mm)
$49.70
Net Income ($mm)
$0.70
Employees
  • drill down
  • watch
Ticker: SYKE
 
 
 
 
 
 
 
 
Sykes Enterprises Inc.
Sykes Enterprises Inc.
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world.
year
2009
rev ($mm)
$846.04
EBITDA ($mm)
$101.53
EBIT ($mm)
$72.03
Net Income ($mm)
$43.21
Employees
49200
  • drill down
  • watch
Ticker: AU:SLM
 
 
 
 
 
 
 
 
Salmat Ltd.
Salmat Ltd.
Salmat leads the industry in the provision of customer communication solutions. Salmat utilizes different communication mediums including voice and non-voice channels, and other applied capabilities in the areas of online technology, demographic insight and detailed data management.
year
2012
rev ($mm)
$823.88
EBITDA ($mm)
$103.89
EBIT ($mm)
$68.65
Net Income ($mm)
$30.35
Employees
6791
  • drill down
  • watch
Ticker: SRT
 
 
 
 
 
 
 
 
StarTek Inc.
StarTek Inc.
StarTek, Inc. is a global provider of business process outsourcing services with approximately 10,200 employees, whom they refer to as Brand Warriors who have been committed to making a positive impact on their clients’ business results.
year
2011
rev ($mm)
$219.49
EBITDA ($mm)
($0.18)
EBIT ($mm)
($16.93)
Net Income ($mm)
Employees
9100
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
24/7 Customer, Inc.
24/7 Customer, Inc.
24/7 Customer, headquartered in Bangalore, is the #1 provider of world-class voice and email based customer support services and solutions from India. [24]7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Acquire Asia Pacific
Acquire Asia Pacific
Acquire Asia Pacific operates five state-of-the-art contact centers in Manila, Philippines and Melbourne, Australia. The services include customer service, sales, technical support, retention campaigns, network operations, back-office functions, software development and marketing services.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Allied Global
Allied Global, a privately held company, was founded in 2005 to provide contact center and BPO services. Since its inception, the company has grown to more than 6,000 employees in 19 contact centers located in the United States, Canada, Guatemala and Honduras.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Alorica, Inc.
Alorica, Inc.
Alorica is a global leader in delivering BPO customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker: CXLL
 
 
 
 
 
 
 
 
Chatter Box Call Center Ltd.
Chatter Box Call Center Ltd.
Chatter Box Call Center operates a Business and Knowledge Process Outsourcing Technology/ IT company that is building out a platform which will play an active role in the IT-Telecom /BPO/ CRM /Contact Center industry globally.
year
2011
rev ($mm)
EBITDA ($mm)
($0.23)
EBIT ($mm)
($0.23)
Net Income ($mm)
Employees
200
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Parseq plc
Parseq plc
Parseq plc provides online software and services to financial industry firms in the UK and Europe. Clients use its products to offer and manage online applications, account management, and administration.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
RDI Marketing Services, Inc.
RDI Marketing Services, Inc.
RDI is a world class outsourcer that provides custom solutions (sales, customer service, marketing, technology) on an outsourced basis to help businesses operate their core business more effectively. RDI was established in 1978 and their corporate headquarters is located in Blue Ash, OH.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
transcosmos inc.
transcosmos inc.
transcosmos provides IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services to its corporate clients to optimize their marketing efficiencies, expand sales & gain new customers in EC business, and reduce clients operational cost.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
IEnergizer, Ltd.
IEnergizer, Ltd.
iEnergizer Limited provides business process outsourcing services primarily in the United States, India, and Australia. It offers voice enabled customer care, online transaction support, chat portals, and help desk services in English, Hindi, Bengali, Cantonese, Mandarin, and Singhalese languages.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch
Ticker:
 
 
 
 
 
 
 
 
Touchstone Communications
Touchstone Communications
Touchstone Communications provides world-class offshore integrated customer contact solutions to the financial services and communications industry.
year
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
  • drill down
  • watch

Login

Account Information

Get Premium Access

Premium features include:
  • Daily-Weekly-Monthly Custom Alerts
  • Drill down on comparable historical deals
  • Search for target or buyer by name
  • See historical deals by buyer or seller
  • Buyer and seller watch lists
  • Custom Segments
  • Bookmark deals
  • Export Listings to PDF
Start
Stop