Like ICC/Decision Services

closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/16/2019 via BNC Analysis

Dentsu Aegis Network Ltd., acquired Ugam

synopsis: London-based Dentsu Aegis Network Ltd has acquired a majority stake in India-based Ugam Interactive Solutions Pvt. Ltd, a leading next generation data and analytics company. They work with retailers, distributors, manufacturers and research & consulting firms to enable superior data-driven decision-making.
buyer parent: Dentsu Inc.
buyer: Dentsu Aegis Network Ltd.
Dentsu Aegis Network is made up of ten global network brands and supported by its specialist/multi-market brands. Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. "
target: Ugam
Ugam is a leading next generation data and analytics company. They work with retailers, distributors, manufacturers and research & consulting firms to enable superior data-driven decision-making.
price ($mm)
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EBITDA ($mm)
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closed 5/8/2019 via Company Press Release

TABS Analytics, acquired Decision Insight

synopsis: TABS Analytics, a technology-enabled analytics firm servicing the consumer products industry, announced that it acquired Decision Insight, a global shopper marketing research and analytics firm with expertise in both brick-and-mortar and online shopping environments.
buyer: TABS Analytics
TABS Analytics is a technology-enabled analytics firm servicing the consumer products industry. They are the leading outsourced sales and marketing analytics firm in the CPG industry. TABS provide clients with workable solutions, expert guidance, and a positive ROI with their services. "
target: Decision Insight
Decision Insight is a leading shopper insights and retail strategy firm that uncovers shopper behaviors and motivations. Utilizing ShopperIQ® and Digital.IQ™, proprietary virtual platforms for brick & mortar and eCommerce, they deliver effective strategies.
price ($mm)
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announced 11/16/2018 via Company Press Release

Vestar Capital Partners, will acquire Information Resources, Inc.

synopsis: Vestar Capital Partners, a private equity firm, will lead a new investment in Information Resources, Inc., a leading provider of big data, predictive analytics and forward-looking insights. Jeffrey Ansell, a Vestar Senior Advisor, will serve as Chairman of IRI. New Mountain and other existing investors are retaining a meaningful investment in IRI.
buyer: Vestar Capital Partners
Vestar Capital Partners (VCP) is a private equity firm specializing in management buyouts and growth capital investments. VCP collaborates with management teams and private owners to build long- term enterprise value, with a focus on Consumer, Healthcare, and Business Services & Industrial Products."
target parent: New Mountain Capital, LLC
target: Information Resources, Inc.
Information Resources, Inc. is a leading provider of big data, predictive analytics and forward-looking insights that help CPG companies, OTC health care organizations, retailers, financial services and media companies grow their businesses.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 10/17/2018 via GlobeNewswire

Ipsos S.A, purchased Mystery Shopping Assets from Market Pulse

synopsis: Ipsos has acquired the mystery shopping staff, shoppers, and clients of Market Pulse International. Since 1989, Market Pulse has helped brands understand their business from their customers point of view, and supported clients to improve customer satisfaction, loyalty and growth. They are based in New Zealand.
buyer: Ipsos S.A (ENXTPA:IPS:$2,124.32)
Headquartered in France, Ipsos is an independent market research companies managed by research professionals. Ipsos researchers assess market potential and trends, develop brands, help clients build long-term relationships with customers, test advertising, and study audience responses. "
seller: Market Pulse
The acquisition includes the the mystery shopping staff, shoppers, and clients of Market Pulse. Market Pulse helps brands understand their business from their customers point of view, and supports clients to improve customer satisfaction, loyalty and growth. They are based in New Zealand.
price ($mm)
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closed 10/16/2017 via GlobeNewswire

Inmar Inc., acquired reach | influence

synopsis: Inmar announced that it has acquired Detroit, Michigan-based reach | influence, a marketing analytics company focused on powering the shopper experience to leverage retail shopper data to increase sales. reach | influence helps independent retailers, wholesalers and product manufacturers to measure marketing efficacy and engage their shoppers.
buyer parent: OMERS Private Equity
buyer: Inmar Inc.
Inmar applies technology and data science to improve outcomes for consumers and those who serve them. They have unmatched access to billions of consumer and business transactions in real time. Their analytics, platforms and services enable engagement with shoppers and patients, and optimize results."
target: reach | influence
reach | influence is a retail marketing firm focused on powering the shopper experience with the goal of leveraging shopper data to increase sales through a combination of marketing and merchandising programs. They provide insight to independent retailers, wholesalers and product manufacturers.
price ($mm)
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closed 8/16/2017 via PR Web

Jancyn, acquired Customer Perspectives

synopsis: Jancyn Evaluation Shops, a mystery shopping company, is pleased to announce their acquisition of New Hampshire based Customer Perspectives, a 30-year leader in the mystery shopping marketplace. Customer Perspectives helps businesses increase their profits by retaining customers and attracting new ones.
buyer: Jancyn
Since 1980, Jancyn has provided best practices in mystery shopping for customer satisfaction and employee performance feedback programs. They develop data based mystery shops that are used to help their clients optimize resources, motivate employees and improve revenue. "
target: Customer Perspectives
Customer Perspectives is a 30-year leader in the mystery shopping marketplace. Customer Perspectives helps businesses increase their profits by retaining customers and attracting new ones.
price ($mm)
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closed 1/26/2016 via PR Newswire

Tyco International plc, acquired ShopperTrak

synopsis: Tyco International plc, the world's largest pure-play fire protection and security company, announced that it has completed its acquisition of ShopperTrak, a leading global provider of retail consumer behavior insights and location-based analytics. ShopperTrak's solutions enable retailers to improve sales and operational effectiveness.
buyer: Tyco International plc (TYC:$9,701.00)
Tyco is the world's largest pure-play fire protection and security company. Tyco provides more than three million customers around the globe with the latest fire protection and security products and services. "
target: ShopperTrak
ShopperTrak provides shopper-traffic counting technology and data analysis to the most respected names in retail. ShopperTrak is an integral business partner and trusted advisor to the industry, bringing innovative technology and business expertise to organizations throughout the world.
price ($mm)
$175
rev ($mm)
$75
EBITDA ($mm)
EV / rev
2.3x
EV / EBITDA
closed 4/22/2015 via BusinessWire

Information Resources, Inc., acquired Datasea

synopsis: Information Resources, Inc. (IRI), the global leader in innovative solutions and services for consumer, retail and over-the-counter healthcare companies, announced the acquisition of Datasea, one of China’s leading analytic services and market research companies, which has deep knowledge and expertise in the retail and CPG industries.
buyer parent: New Mountain Capital, LLC
buyer: Information Resources, Inc.
Information Resources, Inc. (IRi) delivers powerful market and shopper information, predictive analysis and foresight that leads to action. They go beyond the data to ignite extraordinary growth for their clients by pinpointing what matters and illuminating how it can impact their businesses. "
target: Datasea
Datasea services include analytics that help clients develop enhanced pricing strategies, efficient promotions, improved effectiveness in-store, forecasting, next-generation marketing mix modeling and assortment optimization.
price ($mm)
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closed 4/15/2015 via BusinessWire

Antuit, acquired Prognos, Inc.

synopsis: Antuit, a global Big Data solutions company, announced the acquisition of Prognos, a Chicago-based analytics company specializing in the retail and consumer package goods (CPG) sector. Prognos is focused on demand forecasting, lifecycle pricing and customer insight.
buyer: Antuit
Antuit is a Big Data analytics solutions firm that enables enterprise clients to unlock business value from data within the constraints of their budgets and maturity on the Big Data curve. Antuit provides cutting-edge analytics offerings for Supply Chain and Sales & Marketing functions. "
target: Prognos, Inc.
Prognos Inc. is dedicated to providing financially measurable results for Retailers and Consumer Packaged Goods companies through advanced analytic solutions. Founded in 2007 and headquartered in Chicago, Prognos is focused on demand forecasting, lifecycle pricing and customer insight.
price ($mm)
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announced 4/15/2015 via Company Press Release

Copernicus Marketing Consulting, will acquire Forbes Consulting Group

synopsis: Dentsu Inc. announced that its global business headquarters Dentsu Aegis Network Ltd. has reached an agreement to acquire Forbes Consulting Group and have it become part of Copernicus Marketing Consulting post acquisition. Founded in 1985, Forbes Consulting Group specializes in both quantitative and qualitative research and analysis.
buyer parent: Dentsu Inc.
buyer: Copernicus Marketing Consulting
Copernicus Marketing Consulting is a research-and-data-driven marketing consulting firm in the business of transforming companies. They use front-line experience, insights, and advanced analytics to help B2B and B2C companies develop, plan, and implement strategies that change brand trajectories. "
target: Forbes Consulting Group
The Forbes Consulting Group is a strategic and innovative market research company providing global clients with deeper levels of insight about emotions and motivations - and helping them gain strategic market advantage on the strength of these insights.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 9/29/2014 via Company Press Release

GfK Group, acquired Cogenta Systems Ltd.

synopsis: GfK strengthens its position in the online market through the acquisition of UK-based Cogenta, a leader in online pricing intelligence. Cogenta is the source of market intelligence, creating best of breed retail data that is trusted and relied upon by brands both in the UK and abroad.
buyer: GfK Group (XTRA:GFK:$1,759.04)
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s 80 years of data science experience. "
target: Cogenta Systems Ltd.
Cogenta is an industry pioneer in providing retail and pricing intelligence services, partnering with the biggest European retailers and brands. Cogenta is the source of market intelligence, creating best of breed retail data that is trusted and relied upon by brands both in the UK and abroad.
price ($mm)
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closed 4/28/2014 via PR Web

reach | influence, acquired Penfield Consulting

synopsis: reach | influence, [ri], a leading marketing and analytics company and provider of shopper engagement strategies to the independent retail community, is pleased to announce a strategic acquisition of retail analytics firm Penfield Consulting.
buyer: reach | influence
reach | influence, is a marketing analytics firm focused on powering the shopper experience with the goal of leveraging shopper data to increase sales. They provide services and insight to independent retailers, wholesalers and CPGs. "
target: Penfield Consulting
Penfield Consulting is a retail analytics firm. Penfield Consulting delivered advanced analytics to the largest of retailers including The Sports Authority, The Home Depot, Priceline.com, and others.
price ($mm)
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closed 3/7/2014 via BNC Analysis

RDI Marketing Services, Inc., acquired Service Industry Research Systems, Inc.

synopsis: RDI, a world class outsourcer, is pleased to announce their most recent acquisition of SIRS, Inc. Service Industry Research Systems, Inc. (SIRS) is a marketing research firm that specializes in insights for the retail industry.
buyer: RDI Marketing Services, Inc.
RDI is a world class outsourcer that provides custom solutions (sales, customer service, marketing, technology) on an outsourced basis to help businesses operate their core business more effectively. RDI was established in 1978 and their corporate headquarters is located in Blue Ash, OH. "
target: Service Industry Research Systems, Inc.
Service Industry Research Systems, Inc. (SIRS) is a marketing research firm that specializes in insights for the retail industry. It offers Conusmer Service Industry companies tested, sales predictive tools to identify how to gain and maintain new and loyal customers.
price ($mm)
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closed 1/16/2014 via Company Press Release

IntelliShop, LLC, acquired STAR Shops, Training And Results, Inc.

synopsis: IntelliShop, a leading provider of customer experience research solutions to companies, and organizations across North America, announced that it is expanding its business serving owners and management companies with the client acquisition of Shops, Training And Results, Inc., a nationwide mystery shop, training, and consulting company.
buyer: IntelliShop, LLC
IntelliShop is the industry leader for the highest level of service to their clients, and exceptional quality, accuracy and integrity in the work they do. They help their clients to evaluate, understand and improve their customers’ experiences. "
target parent: MAG Multifamily Ancillary Group
target: STAR Shops, Training And Results, Inc.
STAR (Shops, Training And Results) is a nationwide mystery shop, training, and consulting company, that is highly specialized in providing customized performance-based mystery shop evaluations, and training programs for multifamily housing, retail, restaurants, and hospitality industries.
price ($mm)
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announced 10/16/2013 via Company Press Release

NPD Group, Inc., will acquire Leisure Trends Group

synopsis: The NPD Group, a global information company, has signed an agreement to acquire the retail sales tracking and consumer research businesses of Leisure Trends, the Boulder, CO-based leader in market research for the sports and recreation industries. The acquisition does not include Leisure Trends’ Customer Relationship Management (CRM) business.
buyer: NPD Group, Inc.
The NPD Group is the leading global provider of consumer and retail market research solutions for a wide range of industries. They offer consumer behavior and point-of-sale (POS) information and industry expertise across more industries than any other market research company. "
target: Leisure Trends Group
Leisure Trends Group tracks a vast amount of information in the resort, hospitality, outdoor recreation and sports industries. Their retail sale tracking gives access to retail sales intelligence in key specialty retailers, and their consumer research offers customized research programs.
price ($mm)
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closed 9/4/2013 via BusinessWire

Information Resources, Inc., acquired Aztec

synopsis: Information Resources, Inc. (IRI), a global leader in innovative solutions and services for consumer, retail and over-the-counter healthcare companies, announced it has acquired Aztec, a leading provider of market measurement and related services for consumer packaged goods (CPG), liquor and pharmaceutical manufacturers and retailers.
buyer parent: New Mountain Capital, LLC
buyer: Information Resources, Inc.
Information Resources, Inc. (IRi) delivers powerful market and shopper information, predictive analysis and foresight that leads to action. They go beyond the data to ignite extraordinary growth for their clients by pinpointing what matters and illuminating how it can impact their businesses. "
target parent: Dentsu Inc.
target: Aztec
Aztec provides scan-data services to consumer packaged goods retailers and manufacturers. Aztec offers computer-based information services and core offerings include data processing and reporting, leading-edge user friendly software, training and client service support.
price ($mm)
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closed 9/4/2013 via

Worth Global Style Network, Ltd., acquired Mindset Communicaco e Marketing Ltda

synopsis: WGSN, the leading global trend forecasting service, has acquired Mindset Communicaco e Marketing Ltda, its marketing partner in the vibrant Latin American market. Mindset is an advisory agency dedicated to research and analysis of future and current consumer behavior.
buyer parent: Apax Partners
buyer: Worth Global Style Network, Ltd.
WGSN (Worth Global Style Network, Ltd.) is the leading online trend-analysis and research service providing creative and business intelligence for the apparel, style, design and retail industries. "
target: Mindset Communicaco e Marketing Ltda
Mindset is an advisory agency dedicated to research and analysis of future and current consumer behavior. It works with many leading companies in Brazil and brings a loyal subscriber base and great relationships with major retailers, merchandisers and designers across the region.
price ($mm)
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closed 7/10/2013 via BNC Analysis

BVA SAS, acquired Masters Consultants S.A.S.

synopsis: BVA, a leader in the marketing and opinion research industry has bought mystery shopper program provider Masters Consultants. The company is based in Montrouge, France.
buyer parent: Montefiore Investment
buyer: BVA SAS
BVA is a leader in the marketing and opinion research industry. It is the 4th largest research agency in France. BVA is a major market research and opinion, specializing in FMCG, Services (including transport and telecommunications), the opinion and health. "
target: Masters Consultants S.A.S.
Masters Consultants S.A.S., a market research company, offers mystery shopping surveys. The company was founded in 2008 and is based in Montrouge, France.
price ($mm)
rev ($mm)
$8
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 5/21/2013 via Company Press Release

ShopperTrak, acquired RapidBlue Solutions

synopsis: ShopperTrak, the world’s largest counter and analyzer of retail foot traffic, announced the acquisition of RapidBlue Solutions Oy, a leading European provider of retail data and analytics. RapidBlue uses radio frequency technology to collect shopper movement information.
buyer: ShopperTrak
ShopperTrak provides shopper-traffic counting technology and data analysis to the most respected names in retail. ShopperTrak is an integral business partner and trusted advisor to the industry, bringing innovative technology and business expertise to organizations throughout the world. "
target: RapidBlue Solutions
Based in Helsinki, RapidBlue uses radio frequency technology to collect shopper movement information. The company transforms the anonymous data into information and insights that retailers can use to manage the marketing, merchandising and operations of their businesses.
price ($mm)
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closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 9/22/2016 via BusinessWire

StellaService Inc., acquired ICC/Decision Services

synopsis: StellaService, the leader in helping companies grow through better customer service, announced the acquisition of ICC/Decision Services, a leader in successful in-store customer experience management programs including mystery shopping, customer intercepts and customer satisfaction surveys. This extends StellaService into in-store environments.
buyer: StellaService Inc.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, StellaService helps companies improve their operational and front-line team performance. "
target: ICC/Decision Services
ICC/Decision Services offers more than 37 years of hands-on experience designing and executing highly successful in-store customer experience management programs, including mystery shopping, customer intercepts and customer satisfaction surveys.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 4/24/2019 via PR Newswire

Port Logistics Group, acquired Whiplash

synopsis: Port Logistics Group, one of the nation's leading providers of omnichannel logistics services, announced its acquisition of Whiplash Merchandising, an ecommerce technology company providing best-in-class integration, order management system (OMS) and warehouse management system (WMS) capabilities to emerging brands.
buyer: Port Logistics Group
Port Logistics Group enables established and emerging retailers to express their brands through exceptional order fulfillment. The company offers omnichannel logistics services including retail distribution, wholesale distribution, and ecommerce fulfillment. "
target: Whiplash
Whiplash Merchandising Inc. is an ecommerce technology company providing best-in-class integration, order management system (OMS) and warehouse management system (WMS) capabilities to emerging brands.
price ($mm)
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closed 1/23/2019 via PR Newswire

Narvar, acquired Kronos Care

synopsis: Narvar, the pioneer in post-purchase customer engagement, announced it has acquired Kronos Care, a Paris-based startup that enables retailers and brands to increase loyalty through branded notification experiences.
buyer: Narvar
Narvar is an enterprise-grade SaaS platform. Narvar drives brand loyalty by enabling immersive post-purchase customer experiences. From order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to make consumers' lives simpler. "
target: Kronos Care
Based in France, Kronos Care creates the best post purchase experience for online retailers by supercharging the tracking process to help them engage their customers and increase their loyalty.
price ($mm)
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closed 11/22/2017 via BNC Analysis

Myndshft Direct, acquired Order Simplicity, LLC

synopsis: Myndshft Direct announced its acquisition of Order Simplicity, a powerfully complete order management system designed to meet each individual client's specific needs. All of the system's modules interface with the industry's leading eCommerce Platforms, ERP Systems, Call Centers and Payment Gateways giving clients a full omni channel system.
buyer: Myndshft Direct
Myndshft Direct enables companies to seamlessly cross the chasm from physical supply chain to digital commerce through the application of industry leading processes and the most modern technology available. "
target: Order Simplicity, LLC
Order Simplicity is a powerfully complete order management system designed to meet each individual client's specific needs. All of the system's modules interface with the industry's leading eCommerce Platforms, ERP Systems, Call Centers and Payment Gateways giving clients a full omni channel system.
price ($mm)
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closed 5/30/2017 via BusinessWire

ChannelAdvisor, acquired HubLogix

synopsis: ChannelAdvisor Corporation, a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to increase global sales, has acquired HubLogix, a leading fulfillment and logistics platform that automates order management by connecting online storefronts and marketplaces to distribution and fulfillment centers.
buyer: ChannelAdvisor (ECOM:$115.18)
ChannelAdvisor is a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. "
target: HubLogix
HubLogix is a SaaS based ecommerce automation platform that enables online SME retailers to manage inventory, orders and logistics through third-party vendors (fulfillment center, dropshipper, warehouse, retail location, etc.).
price ($mm)
rev ($mm)
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closed 5/30/2017 via BusinessWire

Tyler Technologies, Inc., acquired Modria

synopsis: Tyler Technologies, Inc., a leading provider of end-to-end information management solutions and services for local governments, announced it has acquired Modria, a company specializing in online dispute resolution (ODR) for government and commercial entities.
buyer: Tyler Technologies, Inc. (TYL:$1,039.57)
Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector to become more efficient, more accessible and more responsive to the needs of citizens. "
target: Modria
Modria provides the leading software-as-a-service platform for online dispute resolution. Securely hosted in the cloud by Modria, the platform allows customers to link together negotiation, mediation and arbitration modules to configure support for their specific dispute resolution processes.
price ($mm)
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closed 10/20/2016 via PR Newswire

Medallia, acquired Kampyle Ltd.

synopsis: Medallia, Inc. announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Medallia will offer a new product solution that combines Medallia's powerful data analytics platform with Kampyle's state-of-the-art web and mobile feedback capture capabilities.
buyer: Medallia (MDLA:$356.84)
Medallia is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is to improve their performance. "
target: Kampyle Ltd.
Kampyle has pioneered the field of online feedback analytics, delivering websites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences.
price ($mm)
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closed 10/6/2016 via BNC Analysis

Capital One Financial Corp., acquired Paribus

synopsis: Capital One, a diversified banking company, has acquired the price tracking service Paribus, which helps online shoppers get automatic refunds when prices drop on items they purchased.
buyer: Capital One Financial Corp. (NYSE:COF:$22,241.00)
Capital One Financial Corp. is a diversified financial services company that offers a broad array of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One has one of the most widely recognized brands in America. "
target: Paribus
Paribus is a price tracking service that aids online shoppers in getting automatic refunds when the price drops on items they purchased. Paribus automates the process of following up on past purchases to see if shoppers could request a refund from the online retailer.
price ($mm)
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closed 7/7/2016 via BusinessWire

Stamps.com, acquired ShippingEasy, Inc.

synopsis: Navidar has announced that its client, ShippingEasy, has been acquired by Stamps.com, the leading provider of postage online and shipping software solutions to approximately 650,000 customers. ShippingEasy is a leading web-based shipping software solution for online retailers and e-commerce merchants.
buyer: Stamps.com (STMP:$520.72)
Stamps.com is the leading provider of postage online and shipping software solutions to approximately 650 thousand customers, including consumers, small businesses, e-commerce shippers, enterprises, and high volume shippers. "
target: ShippingEasy, Inc.
ShippingEasy is a leading web-based shipping software solution that allows online retailers and e-commerce merchants to organize, process, fulfill and ship their orders quickly and easily.
price ($mm)
$55
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/29/2016 via GlobeNewswire

Descartes Systems Group Inc., acquired pixi* Software GmbH

synopsis: Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that it has acquired pixi* Software GmbH (“pixi”), a leading Germany-based provider of technology solutions for e-commerce order fulfilment and warehouse management.
buyer: Descartes Systems Group Inc. (DSGX:$286.16)
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use their modular, software-as-a-service solutions to complete numerous logistics processes. "
target: pixi* Software GmbH
pixi* Software GmbH is an international software company with headquarters based in Munich. They specialize in the development of software and apps for internet-based distance selling businesses. Their software largely automates all standardized business processes and supports intelligent processes.
price ($mm)
$10
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/10/2016 via PR Web

WebLinc LLC, acquired Orderbot Software, Inc.

synopsis: WebLinc announced that it has completed its acquisition of privately-held Orderbot, a Vancouver based order management system. Orderbot Software Inc's experienced team provides a full service, end-to-end solution for selling products through wholesale, distributors or re-sellers - be it online, trough a call centre, a sales team, mobile or EDI.
buyer: WebLinc LLC
WebLinc is the commerce platform for fast growing online retailers. Mid to large-size retailers consistently outpace their competition with the modern, agile technologies of the WebLinc Commerce Platform and the company’s strategic expertise. "
target: Orderbot Software, Inc.
Orderbot Software Inc's experienced team provides a full service, end-to-end solution for selling products through wholesale, distributors or re-sellers - be it online, trough a call centre, a sales team, mobile or EDI.
price ($mm)
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closed 5/27/2015 via BNC Analysis

HighJump Software Inc., acquired Nexternal Solutions

synopsis: HighJump, a global provider of supply chain management solutions announced that it has acquired Nexternal, a leading cloud-based eCommerce platform provider. Nexternal provides an omni-channel commerce platform that serves manufacturers, distributors and retailers.
buyer parent: Battery Ventures
buyer: HighJump Software Inc.
HighJump Software is a provider of supply chain management software that streamlines the flow of inventory and information from supplier to store shelf. HighJump manages customers' warehousing, manufacturing, transportation, distribution, trading partner integration, and retail stores. "
target: Nexternal Solutions
Nexternal provides an enterprise class eCommerce platform that maintains the customer’s branding, navigation, and website design throughout the entire shopping experience. The platform is search engine optimized, mobile-friendly, integrated with social networks, and includes a powerful XML Toolset.
price ($mm)
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closed 6/16/2014 via Market Wire

Stamps.com, acquired ShipStation

synopsis: Stamps.com, the leading provider of USPS postage online to over 500,000 customers, announced the acquisition of ShipStation®, based in Austin, Texas, which offers monthly subscription based e-commerce shipping software primarily under the brand names ShipStation® and Auctane®.
buyer: Stamps.com (STMP:$520.72)
Stamps.com is a provider of Internet-based postage services. Stamps.com’s online postage service enables small businesses, enterprises, and consumers to print U.S. Postal Service-approved postage with just a PC, printer and Internet connection, right from their home or office. "
target: ShipStation
ShipStation is a leading web-based shipping software that is built to help online retailers organize and process their orders, while fulfilling and shipping them quickly and easily.
price ($mm)
$76
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2013 via PR Newswire

NetSuite, Inc., acquired OrderMotion, Inc.

synopsis: NetSuite Inc. announced that it acquired OrderMotion Inc., a leader in order management solutions. The acquisition of OrderMotion's cloud-based Direct-to-Consumer (D2C) Order Management capabilities add to NetSuite's cloud-based industry-leading order management system, furthering NetSuite's leadership in Order Management.
buyer: NetSuite, Inc. (N:$897.49)
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more. "
target parent: Updata Partners
target: OrderMotion, Inc.
OrderMotion is a Direct-to-Consumer (D2C) Campaign and Order Management Platform company with cloud-based (SaaS) technology that plugs seamlessly into the entire vendor network of web storefronts, call centers, payment processors, customer service centers, fulfillment solutions, and more.
price ($mm)[EV]
$24 [$22]
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2011 via PR Newswire

Monsoon Commerce, Inc., acquired Stone Edge Technologies, Inc.

synopsis: Monsoon Commerce, Inc., the premier provider of online marketplace solutions for sellers and retailers, announced that it has acquired Stone Edge Technologies, Inc., a leading order and customer management software company, in an all-cash transaction.
buyer: Monsoon Commerce, Inc.
Monsoon Commerce helps online sellers and retailers grow their sales through online marketplaces. The company offers the industry's most advanced—and most successful—selling solutions and tools for retailers and merchants. "
target: Stone Edge Technologies, Inc.
The Stone Edge Order Manager is the leading order, inventory, and customer management system for e-commerce companies. The Order Manager is compatible with over 50 internet shopping carts and other sales channels.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2019 via Company Press Release

Marlin Equity Partners, acquired Clarus Commerce

synopsis: Clarus Commerce, the only company specializing in building, managing and optimizing premium loyalty programs, announced its acquisition by Marlin Equity Partners, a global investment firm with over $6.7 billion of capital under management.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management that is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Trivergance
target: Clarus Commerce
Clarus Commerce is the only company solely focused on building, managing and optimizing customizable premium loyalty programs for retailers. They provide the full suite of services needed for a successful loyalty program, which includes the technology platform, client services, IT and operations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/9/2018 via BNC Analysis

Yotpo, acquired Swell Rewards

synopsis: Yotpo, a customer content marketing platform that collects and analyzes user-created content, has acquired Swell Rewards, an incentive marketing platform. Swell Rewards allows ecommerce companies to create highly-tailored rewards and referral programs with ease.
buyer: Yotpo
Yotpo is a customer content marketing platform that collects and analyzes user-created content like social media posts and reviews. Yotpo allows brands to leverage social proof to increase trust and sales, cultivate loyal customer advocates, and make better decisions based on customer feedback. "
target: Swell Rewards
Swell Rewards is an incentive marketing platform that allows ecommerce companies to create highly-tailored rewards and referral programs with ease. Their SaaS-based platform helps merchants to better understand and retain their existing customers through a variety of effective marketing campaigns.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/23/2016 via BusinessWire

Falcon Investment Advisors LLC, Landon Capital Partners, Trivergance, acquired Clarus Commerce

synopsis: Trivergance, in partnership with Falcon Investment Advisors and Landon Capital Partners, announced the acquisition of Clarus Commerce from Norwest Venture Partners. Clarus, a leader in e-commerce and subscription commerce solutions, has developed and manages a proprietary, flexible and scalable membership and benefit management technology platform.
buyer: Falcon Investment Advisors LLC
buyer: Trivergance
buyer: Landon Capital Partners
Trivergance is a leading independent sponsor, having invested over $1 billion of third-party, institutional equity capital. Falcon is a private equity firm investsing in leading middle market companies. Landon Capital Partners is the direct private equity investment group of the Landon family. "
target parent: Norwest Venture Partners
target: Clarus Commerce
Clarus Commerce creates and markets high-value subscription websites designed to save consumers time and money. Clarus is one of the pioneers of creating free shipping and subscription-based solutions for e-commerce businesses seeking to ease consumers’ concerns about high shipping costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/4/2017 via Company Press Release

Elvaston Capital Management GmbH, acquired eFulfilment

synopsis: eFulfilment Transactions Services GmbH, a leading provider of multi-channel e-commerce trading, has been acquired by Elvaston Capital, an entrepreneur-led private equity firm. eF|CommerceEngine, the process engine of eFulfilment, is a leading technology in the eBusiness sector.
buyer: Elvaston Capital Management GmbH
Elvaston is an entrepreneur-led private equity firm specialising in small to medium-sized companies located within the German-speaking region. Elvaston takes a straightforward, individual approach to guiding profitable companies operating in growth industries towards long-term value growth. "
target: eFulfilment
eFulfilment Transactions Services GmbH is a leading provider of multi-channel e-commerce trading. eF|CommerceEngine, the process engine of eFulfilment, is a leading technology in the eBusiness sector. The SaaS-based business engine controls all processes in cross-channel trading workflow-based.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/8/2018 via PR Newswire

Nordstrom Inc., acquired MessageYes

synopsis: Nordstrom Inc., a leading fashion retailer, has announced that it has acquired MessageYes, a platform rooted in conversational commerce. MessageYes is the first platform to offer frictionless e-commerce over mobile messaging for brands looking to engage and transact directly with their customers.
buyer: Nordstrom Inc. (JWN:$15,478.00)
Nordstrom Inc. is a leading fashion retailer. Nordstrom operates 366 stores in 40 states, including 122 full-line stores in the United States, Canada and Puerto Rico; 232 Nordstrom Rack stores; two Jeffrey boutiques; two clearance stores; and seven Trunk Club clubhouses. "
target: MessageYes
MessageYes' mission is to help people effortlessly discover and purchase items they love using their mobile phones. MessageYes is the first platform to offer frictionless e-commerce over mobile messaging for brands looking to engage and transact directly with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2018 via GlobeNewswire

Snipp Interactive Inc., acquired Ziploop

synopsis: Snipp Interactive Inc., a global provider of digital marketing promotions, rebates and loyalty solutions, announced that it has acquired substantially all of the assets of Ziploop, Inc., a company that develops a mobile shopping application that stores and organizes receipts, rewards, and promotions for consumers.
buyer: Snipp Interactive Inc. (TSXV:SPN:$13.44)
Snipp Interactive Inc. builds cross-device shopper marketing solutions for brands to engage and interact with their customers. They provide a full spectrum of services including campaign conceptualization, rules and legal, design, execution, rewards provisioning and fulfillment. "
target: Ziploop
Ziploop, Inc. develops a mobile shopping application that stores and organizes receipts, rewards, and promotions for consumers. The company’s application works on various devices, including phones, tablets, and computers. Ziploop was founded in 2013 and is based in Orinda, California.
price ($mm)
$0.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker: NLSN
 
 
 
 
 
 
 
 
The Nielsen Company, Inc.
The Nielsen Company, Inc.
Nielsen is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content is consumed.
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2018
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$6,618.00
EBITDA ($mm)
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EBIT ($mm)
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In-Touch Survey Systems Ltd.
In-Touch Survey Systems Ltd.
In-Touch provides advanced interactive data capture and measurement solutions for large organizations striving to connect with prospects, customers, suppliers, employees and managers.
year
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rev ($mm)
$6.65
EBITDA ($mm)
$0.59
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HighCo
HighCo
HighCo is a French Marketing Solutions group for mass-market retailers and consumer goods manufacturers. HighCo offers drive to store solutions (SMS notifications, online coupons, email, social media), in-store solutions (coupons & promotions, displays, merchandising), and marketing data solutions.
year
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$174.97
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$16.62
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Ticker: PFSW
 
 
 
 
 
 
 
 
PFSweb, Inc.
PFSweb, Inc.
PFSweb is a global provider of end-to-end eCommerce solutions including digital agency and marketing services, technology development services, business process outsourcing services and a complete omni-channel technology ecosystem.
year
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$250.40
EBITDA ($mm)
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EBIT ($mm)
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Ticker: OTCPK:IMMD
 
 
 
 
 
 
 
 
Immudyne
lmmuDyne, Inc. is a technology-driven e-commerce company that builds innovative and proprietary brands. Immudyne’s scalable and global advertising technology infrastructure leverages social media, search and e-commerce platforms to rapidly and profitably grow their product portfolio.
year
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$6.49
EBITDA ($mm)
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Net Income ($mm)
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Employees
11
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Ipsos S.A
Ipsos S.A
Ipsos ranks third in the global research industry. They have built a solid Group around a multi-specialist positioning – Media and advertising research; Marketing research; Client and employee relationship management; Opinion & social research; Mobile, Online, Offline data collection and delivery.
year
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$2,124.32
EBITDA ($mm)
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GfK Group
GfK Group
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s long-standing data science experience.
year
2017
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$1,759.04
EBITDA ($mm)
$164.56
EBIT ($mm)
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Net Income ($mm)
Employees
12926
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Ticker: AIM:NFC
 
 
 
 
 
 
 
 
Next 15
Next 15
Next 15 is a communications business which employs over 1,250 people across 36 offices in 15 countries, incorporating 17 subsidiary agencies, spanning digital content, marketing, PR, consumer, technology, marketing software, market research, public affairs and policy communications.
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$335.97
EBITDA ($mm)
$49.03
EBIT ($mm)
$33.01
Net Income ($mm)
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1979
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Ticker: TSE:3675
 
 
 
 
 
 
 
 
Cross Marketing Inc.
Cross Marketing Inc.
Cross Marketing Inc. is the pioneer online research provider in Japan. Having the capabilities of a full-service research agency, with the backing of the other group companies within Cross Marketing Group, they offer a total marketing solutions package on a global scale.
year
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rev ($mm)
$80.11
EBITDA ($mm)
$7.30
EBIT ($mm)
$5.14
Net Income ($mm)
$3.79
Employees
949
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Ticker: WSE:MCP
 
 
 
 
 
 
 
 
Mediacap SA
Mediacap SA
MEDIACAP SA is the fastest growing publicly listed group providing services in the field of media, marketing, market research and public opinion. The company is based in Poland.
year
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$26.02
EBITDA ($mm)
$1.81
EBIT ($mm)
$0.99
Net Income ($mm)
$0.39
Employees
0
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Ticker: XSAT:CEAB
 
 
 
 
 
 
 
 
Community Entertainment Svenska AB
Community Entertainment Svenska AB
Community Entertainment Svenska AB (publ), through its subsidiaries, focuses on commercializing proprietary software for online quizzes. It serves entertainment, information, and education industries. The company was founded in 2000 and is based in Stockholm, Sweden.
year
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rev ($mm)
$0.23
EBITDA ($mm)
($0.31)
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Employees
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Universe Group plc
Universe Group plc
Universe Group plc provides some of the world's leading retailers with point of sale, payment and loyalty solutions. The Group's solutions are based on its own proprietary software and are offered out of the Cloud on a software as a service model.
year
2018
rev ($mm)
$26.32
EBITDA ($mm)
$2.69
EBIT ($mm)
$1.60
Net Income ($mm)
$0.67
Employees
249
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Ticker: TSXV:AKR
 
 
 
 
 
 
 
 
Ackroo Inc.
Ackroo provides gift card and loyalty processing solutions to help businesses attract, retain and grow their customers and their revenues. Their solution can process gift card & loyalty transactions at the point-of-sale and provide merchants with important administrative and marketing data.
year
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$3.30
EBITDA ($mm)
$0.03
EBIT ($mm)
($0.77)
Net Income ($mm)
Employees
0
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Ticker: AIM:PROX
 
 
 
 
 
 
 
 
Proxama Ltd.
Proxama Ltd.
Proxama are experts in NFC payments, ticketing and NFC and proximity marketing. Proxama's primary focus is on developing contactless payment solutions for mobiles through product development consultancy, systems integration and product licensing.
year
2014
rev ($mm)
EBITDA ($mm)
EBIT ($mm)
Net Income ($mm)
Employees
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Ticker: OTCPK:MFON
 
 
 
 
 
 
 
 
Mobivity
Mobivity
Mobivity helps restaurant and retail brands realize their strategy of growing their business by increasing customer frequency, engagement, and spend.
year
2018
rev ($mm)
$11.78
EBITDA ($mm)
($4.45)
EBIT ($mm)
($4.52)
Net Income ($mm)
Employees
61
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Ticker: SPSC
 
 
 
 
 
 
 
 
SPS Commerce, Inc.
SPS Commerce, Inc.
SPS Commerce perfects the power of trading partner relationships with the industry's most broadly adopted, retail cloud services platform. As a leader in cloud-based supply chain management solutions, they provide prewired, proven integrations and comprehensive retail performance analytics.
year
2019
rev ($mm)
$263.52
EBITDA ($mm)
$47.42
EBIT ($mm)
$33.17
Net Income ($mm)
$30.81
Employees
1231
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Ticker: DSGX
 
 
 
 
 
 
 
 
Descartes Systems Group Inc.
Descartes Systems Group Inc.
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use their modular, software-as-a-service solutions to complete numerous logistics processes.
year
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$286.16
EBITDA ($mm)
$96.32
EBIT ($mm)
$48.39
Net Income ($mm)
$31.61
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