Like Sales Hacker

closed 8/2/2018 via BNC Analysis

Outreach, acquired Sales Hacker

synopsis: Outreach, the leading Customer Engagement Platform, has acquired Sales Hacker, a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
buyer: Outreach
Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. "
target: Sales Hacker
Sales Hacker is a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/20/2020 via BNC Analysis

Saleslevers, acquired Quota Sales Ltd.

synopsis: UK-based SalesLevers, a sales performance management company, has acquired the assets of Quota Sales, a sales gamification training company. Headquartered in Leeds, Quota Sales provides gamified-based learning to help sales teams become more productive.
buyer: Saleslevers
UK-based SalesLevers transforms sales performance for companies. Through an integrated approach spanning diagnostics and development to reinforcement and recalibration, SalesLevers is known for delivering real results and consistently creating value for clients across the world. "
target: Quota Sales Ltd.
Quota Sales is a Leeds based training company that provides gamified-based learning to help sales teams become more productive. The Quota Sales Training System offers an interactive and competitive experience that teaches salespeople about business-to-business and business-to-consumer sales cycles.
price ($mm)
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closed 12/3/2019 via BusinessWire

PSI Services LLC, acquired Caliper

synopsis: PSI Services LLC, a global workforce solutions provider, announced its acquisition of Caliper, a leading talent assessment company that, for over 60 years, has been using data and scientifically validated instruments to provide deep insights into sales effectiveness.
buyer parent: Waud Capital Partners, LLC
buyer: PSI Services LLC
PSI Services LLC (PSI) is a global workforce solutions provider that combines science, technology, and expertise to enable opportunities for professional growth, talent enhancement, and retention. PSI offers a comprehensive solutions approach from test development to delivery to results processing. "
target: Caliper
Caliper, a talent management solutions company, leverages decades of data and validated assessment results to provide deep insights into employee and candidate potential, predict job performance, and uncover developmental opportunities for the workforce.
price ($mm)
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closed 11/27/2019 via BNC Analysis

Sales Performance International, acquired The Richardson Group

synopsis: Kartesia has acquired Richardson, a global sales training leader headquartered in Philadelphia, PA, which will merge with Kartesia's existing portfolio company, Sales Performance International (SPI). Richardson is widely recognized for its excellence in driving superior sales skill improvement with its Consultative Selling approach.
buyer parent: Kartesia Advisor LLP
buyer: Sales Performance International
Sales Performance International is the proprietary owner of the Solution Selling® sales process and methodology. Solution Selling® and its related methodologies deliver a step-by-step approach that teaches sales professionals not only what to do, but how to change the way they sell. "
target parent: ClearLight Partners, LLC
target: The Richardson Group
Richardson is widely recognized for its excellence in driving superior sales skill improvement with its Consultative Selling approach and Connected Selling Curriculum™. The curriculum is delivered via a blended learning approach with Richardson Accelerate™, the company's digital learning platform.
price ($mm)
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closed 3/27/2019 via BusinessWire

Winning by Design, acquired Customer Growth Advisors

synopsis: Winning by Design has acquired Customer Growth Advisors, a company that specializes in building and optimizing customer success enablement programs, customer advocacy programs, customer success organizational designs, and in creating cross-functional team alignment.
buyer: Winning by Design
Winning by Design is the premier provider of strategy consulting and coaching programs for SaaS sales and high-velocity sales organizations. Winning By Design has over 150 SaaS sales clients. "
target: Customer Growth Advisors
Customer Growth Advisors specializes in building and optimizing customer success enablement programs, customer advocacy programs, customer success organizational designs, and in creating cross-functional team alignment. Its customers include Cisco, Indio Technologies and Percolate.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 2/27/2019 via BNC Analysis

Transformação Digital, acquired VendasB2B

synopsis: Transformação Digital, a company that offers training in digital transformation and UX design, has acquired Vendas B2B. The Vendas B2B Summit is the biggest sales event held in Brazil. Vendas B2B Academy offers courses in sales topics. Both companies are based in Brazil.
buyer: Transformação Digital
Transformação Digital offers training in digital transformation and UX design. They offer insight into the reasoning behind web design and how it can win a customer. They are based in Brazil. "
target: VendasB2B
Vendas B2B offers the Vendas B2B Summit and the Vendas B2B Academy. The Vendas B2B Summit is the biggest sales event held in Brazil. Vendas B2B Academy offers courses in sales topics.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA
closed 11/13/2018 via GlobeNewswire

ValueSelling Associates, acquired Value Prime Solutions

synopsis: ValueSelling Associates, Inc., a leading global sales training company, announced that it has acquired Value Prime Solutions, a top provider of its ValueSelling Framework and an award-winning sales training and marketing enablement company.
buyer: ValueSelling Associates
ValueSelling Associates, a leading global sales training company, offers a practical methodology for selling on value, not price. The ValueSelling Framework simplifies the complex B2B sale, and the Vortex Prospecting program increases connections and conversations to the revenue pipeline. "
target: Value Prime Solutions
Value Prime Solutions is an award-winning sales training and marketing enablement company and top provider of the ValueSelling Framework and Vortex Prospecting. They focus on enabling revenue executives in accelerating their sales results and beating their targets.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 9/6/2018 via PE Hub

Marlin Equity Partners, acquired Challenger Inc.

synopsis: Marlin Equity Partners is pleased to announce that it has acquired the Challenger from Gartner, Inc. Challenger offers a suite of professional skills development, intelligence and workflow solutions that are underpinned by the world-renowned, research-based Challenger™ and Effortless Experience™ sales and marketing methodologies.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Gartner, Inc.
target: Challenger Inc.
Challenger is a leading global performance improvement platform that delivers a comprehensive portfolio of solutions focused on sales and marketing and customer service training through in-person workshops, eLearning and workflow tools, diagnostic and assessment offerings and more.
price ($mm)
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EBITDA ($mm)
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closed 6/13/2017 via PR Newswire

RED BEAR Negotiation Company, acquired BayGroup International

synopsis: RED BEAR Negotiation Company, the global leader in supplier negotiation training, announced that it has acquired BayGroup International supplier training content, a recognized negotiation and execution skills training company.
buyer: RED BEAR Negotiation Company
RED BEAR Negotiation Company is a global performance improvement firm dedicated to maximizing the profitability of the agreements negotiated with suppliers, customers, partners, and colleagues. "
target parent: Sentinel Capital Partners
target: BayGroup International
BayGroup International is a global performance improvement firm that helps corporate leaders achieve critical sales performance, profit improvement, cost containment, and team effectiveness goals quickly, with high impact.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
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closed 6/1/2015 via LBO Wire

Sentinel Capital Partners, acquired Corporate Visions, Inc.

synopsis: Sentinel Capital Partners has acquired Corporate Visions Inc., a marketing and sales company backed by Hammond Kennedy Whitney & Co. Corporate Visions is a leading marketing and sales messaging, content, and skills training company that helps global B2B companies create more sales opportunities, win more deals and increase sales profitability.
buyer: Sentinel Capital Partners
Sentinel Capital Partners is one of the nation's leading private equity firms focused on the lower end of the middle market. They invest in management buyouts, corporate divestitures, family businesses, going-private transactions, and operational turnarounds in partnership with management. "
target parent: Hammond Kennedy Whitney
target: Corporate Visions, Inc.
Corporate Visions is a leading marketing and sales messaging, content, and skills training company that helps global B2B companies create more sales opportunities, win more deals and increase sales profitability by improving the online and sales-led conversations companies have with customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/2/2014 via PR Newswire

TeleTech Holdings, Inc., acquired rogenSi

synopsis: TeleTech Holdings, Inc., a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced that it has completed the acquisition of rogenSi, a global leadership, sales execution and change management consulting firm.
buyer: TeleTech Holdings, Inc. (TTEC:$1,395.69)
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer engagement solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions between people and brands. "
target: rogenSi
Founded in 1968, rogenSi has expanded to become a leading global provider of sales and leadership performance training and applied leadership consulting to blue chip clients. The company operates globally with central hubs located in New York, London, Hong Kong and Sydney.
price ($mm)
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announced 3/6/2014 via BusinessWire

Sales Performance International, will acquire The Complex Sale, Inc.

synopsis: Sales Performance International (SPI), the global leader in sales performance improvement, announced the acquisition of The Complex Sale. The Complex Sale, Inc. is a premiere sales enablement, training and methodology company focused on fundamental consultative selling, skills training, live workshops, and deal coaching.
buyer: Sales Performance International
Sales Performance International is the world leader in sales performance improvement, and collaborates with leading global companies to drive measurable and sustainable revenue growth and operational performance improvements. "
target: The Complex Sale, Inc.
The Complex Sale, Inc. is a premiere sales enablement, training and methodology company focused on fundamental consultative selling, skills training, live workshops, and deal coaching. They achieved proven and innovative sales results for customers across a diverse range of industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/19/2013 via PR Newswire

Corporate Visions, Inc., acquired Executive Conversation

synopsis: Corporate Visions, Inc., the leading marketing and sales messaging, tools and training company, announced that it has acquired Executive Conversation, Inc., an award-winning business and financial acumen sales training company. They build role relevant business skills that measurably improve revenue performance.
buyer parent: Hammond Kennedy Whitney
buyer: Corporate Visions, Inc.
Corporate Visions, Inc. helps global business-to-business companies create more sales opportunities, win more deals and increase sales profitability by improving the conversations salespeople have with customers. "
target: Executive Conversation
Executive Conversation is a global provider of business and financial acumen sales training. Working with sales and marketing organizations, they build role relevant business skills that measurably improve revenue performance.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/9/2013 via PE Hub

The Ariel Group, acquired The Baron Group

synopsis: The Ariel Group LLC, a leadership and communication skills training company based in Lexington, Massachusetts, has acquired The Baron Group, a Westport, Connecticut-based provider of sales training solutions.
buyer parent: Renovus Capital
buyer: The Ariel Group
Using a unique experiential approach, based in the performing arts, The Ariel Group helps individuals discover their authentic leadership talents and make enduring improvements in their ability to inspire, engage, and connect with clients and employees. "
target: The Baron Group
The Baron Group provides customized sales training, sales management and sales improvement solutions covering topics such as consultative selling, problem solving, team selling, sales negotiations and presentation skills.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 6/19/2013 via Company Press Release

Miller Heiman, Inc., acquired KP2 GmbH, Kreuzer & Partners

synopsis: Miller Heiman, the global leader in sales performance, announced that it has acquired KP2 GmbH, Kreuzer & Partners. KP2 GmbH, Kreuzer & Partners provide sales consulting, implementation of sales methodology and sales processes, sales training and management and sales coaching during the implementation phase.
buyer parent: Providence Equity Partners Inc.
buyer: Miller Heiman, Inc.
Miller Heiman is a proven leader in sales performance, bringing game-changing insight to sales leaders worldwide. They help businesses implement sales-execution best practices to increase close rates, reduce sales cycles and lower the cost of complex sales. "
target: KP2 GmbH, Kreuzer & Partners
KP2 GmbH, Kreuzer & Partners support sales organizations working in complex b2b environment in improving their sales productivity and sales excellence.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/9/2013 via PR Newswire

Evolution Capital Partners LLC, acquired Axiom Sales Force Development, LLC.

synopsis: Evolution Capital Partners LLC announced the acquisition of AXIOM Sales Force Development, leader in global sales coaching, sales methodology, integrated software solutions and implementation services. This partnership represents the third platform investment in Evolution's second fund.
buyer: Evolution Capital Partners LLC
Evolution Capital Partners LLC is a small business private equity fund, investing growth equity nationwide in Second Stage Companies generating annual free cash flow of $500,000 to $2,000,000. Evolution provides the necessary capital, management, infrastructure and other resources to entrepreneurs. "
target: Axiom Sales Force Development, LLC.
AXIOM Sales Force Development, LLC. is a leading provider of sales process implementation for companies such as AT&T, Walt Disney Enterprises, Verizon, AVST, Altura Communications, Windstream Communications, ESPN and Bellsouth, among dozens of others.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/2/2013 via PR Newswire

Corporate Visions, Inc., acquired BayGroup International

synopsis: Corporate Visions, Inc. announced that it has acquired BayGroup International, a recognized sales negotiation and sales execution skills training company. This move expands Corporate Visions' business and strengthens its reputation as the leader in helping companies differentiate their customer selling conversations.
buyer parent: Hammond Kennedy Whitney
buyer: Corporate Visions, Inc.
Corporate Visions, Inc. helps global business-to-business companies create more sales opportunities, win more deals and increase sales profitability by improving the conversations salespeople have with customers. "
target: BayGroup International
BayGroup International is a global performance improvement firm that helps corporate leaders achieve critical profit improvement, cost containment, and team effectiveness goals quickly, and with high impact.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/12/2013 via BusinessWire

Franklin Covey Co., acquired NinetyFive 5

synopsis: Franklin Covey Co. announced that it has completed the acquisition of the sales transformation company, NinetyFive 5 LLC, as a strategic addition to Franklin Covey’s Sales Performance Practice. NinetyFive 5 provides coaching, customized training, resource material, and access to a community of successful sales professionals worldwide.
buyer: Franklin Covey Co. (FC:$190.57)
Franklin Covey Co. is a global company specializing in performance improvement. They help organizations achieve results that require a change in human behavior. Their expertise is in seven areas: leadership, execution, productivity, trust, sales performance, customer loyalty and education. "
target: NinetyFive 5
Ninety Five 5 specializes in sales improvement. The company provides coaching, customized training, resource material, and access to a community of successful sales professionals worldwide.
price ($mm)
$1.12*
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2013 via PR Newswire

Providence Equity Partners Inc., acquired Miller Heiman, Inc.

synopsis: Miller Heiman announced that it has been acquired by Providence Equity Partners. Miller Heiman is the leading sales performance training and consulting firm, serving clients in over 35 countries and working with some of the most respected companies in the world.
buyer: Providence Equity Partners Inc.
Providence Equity Partners is the leading global private equity firm specializing in equity investments in media, communications, education, and information companies around the world. "
target parent: Sterling Investment Partners
target: Miller Heiman, Inc.
Miller Heiman is a proven leader in sales performance, bringing game-changing insight to sales leaders worldwide. They help businesses implement sales-execution best practices to increase close rates, reduce sales cycles and lower the cost of complex sales.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/4/2012 via PR Newswire

Corporate Visions, Inc., acquired WhiteboardSelling

synopsis: Corporate Visions, Inc., the leading sales and marketing messaging company, announced that it has acquired WhiteboardSelling, a sales enablement tools company. WhiteboardSelling helps marketing and salespeople use hand-drawn visual stories instead of documents and slides to sell expensive solutions to educated buyers in competitive markets.
buyer parent: Hammond Kennedy Whitney
buyer: Corporate Visions, Inc.
Corporate Visions helps companies differentiate themselves from their competitors – where it counts, in their customer message. "
target: WhiteboardSelling
WhiteboardSelling has enabled over 50,000 sales professionals globally to leave their projectors behind and engage senior level buyers using visuals storytelling.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/2/2018 via BNC Analysis

Outreach, acquired Sales Hacker

synopsis: Outreach, the leading Customer Engagement Platform, has acquired Sales Hacker, a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
buyer: Outreach
Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. "
target: Sales Hacker
Sales Hacker is a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/2/2018 via BNC Analysis

Outreach, acquired Sales Hacker

synopsis: Outreach, the leading Customer Engagement Platform, has acquired Sales Hacker, a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
buyer: Outreach
Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. "
target: Sales Hacker
Sales Hacker is a media company focused on sales professionals that runs conferences and produces podcasts, webinars and other original content.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/29/2020 via PR Newswire

Zenvia Mobile e Serviços Digitais S.A., acquired Sirena

synopsis: Zenvia, a technology company that simplifies the relationship between companies and consumers, announces the acquisition of Sirena, a startup that offers communication solution for sales teams via WhatsApp. With the deal, the Brazilian company starts operating throughout Latin America, with offices in the USA, Argentina, Brazil and Mexico.
buyer: Zenvia Mobile e Serviços Digitais S.A.
Zenvia, driven by the purpose of Simplifying the World, enables 8,000 companies to simplify the experience of 200 million people through its Communication Platform. Zenvia's innovative technology allows it to adopt channels such as WhatsApp, SMS and Voice at any time during the customer's journey. "
target: Sirena
Sirena helps organizations to simplify communication via WhatsApp with their customers. Sirena's technology allows centralizing WhatsApp communication for sales teams, automating part of the consumer journey through bots, and broadcasting value notifications to the end customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2019 via PR Newswire

Litify, LLC., acquired Lunar

synopsis: Litify has acquired the Uplink technology of Lunar, a registered Salesforce partner, in a move that will enhance Litify's communications products and accelerate its expansion into corporate law. With the acquisition of Uplink, Litify customers will now be able to track all of their client communications, including text messages, within one system.
buyer: Litify, LLC.
Litify's singular platform streamlines and automates task management, document generation, intake management, and client communications while providing data-driven insights that help law firms scale and increase their bottom line. "
target: Lunar
Uplink is a native phone and text message tracking solution that allows companies to seamlessly log their conversations with prospects and clients directly to Salesforce, without having to install additional apps. Uplink was developed by Lunar, an Orlando-based registered Salesforce partner.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/19/2016 via BNC Analysis

Freshdesk Inc., acquired Chatimity

synopsis: Customer support software company Freshdesk announced that it has acquired chat app and bot creator Chatimity. Chatimity is a chat app with 3 million registered users that makes business-to-consumer bots and A.I.-powered bots like MITI, which uses natural language processing to automate thousands of conversations at once.
buyer: Freshdesk Inc.
Launched in 2010, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, chat, phone, mobile apps, websites, forums and social media channels. "
target: Chatimity
Chatimity is a chat app with 3 million registered users that makes business-to-consumer bots and A.I.-powered bots like MITI, which uses natural language processing to automate thousands of conversations at once.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/28/2012 via BNC Analysis

Zenergy Power, acquired SYNETY

synopsis: Zenergy Power plc announces the conditional acquisition of Synety Limited, a cloud-based software and communications business that has developed and operates a cloud- based communications service called CloudCall®.
buyer: Zenergy Power
Zenergy Power plc is a global specialist in developing clean tech solutions for the energy sector. Comprising two operating subsidiaries located in the USA (Zenergy Power Inc.) and Australia (Zenergy Power Pty. "
target: SYNETY
Synety is a software and communications business that has developed and operates a cloud based unified communications service called CloudCall which is specifically designed to integrate with CRM platforms or other suitable software partners.
price ($mm)
$0.19
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/16/2011 via BusinessWire

Constant Contact, Inc., acquired Bantam Live

synopsis: Constant Contact®, Inc., the trusted marketing advisor to more than 400,000 small organizations, has announced the acquisition of Bantam Live, a pioneering contact management and social CRM provider owned and operated by privately held Bantam Networks, LLC.
buyer: Constant Contact, Inc. (CTCT:$353.50)
More than 400,000 small businesses, nonprofit organizations, and member associations worldwide rely on Constant Contact as their engagement hub for starting and driving ongoing customer dialogs through email marketing, social media marketing, event marketing, and online surveys. "
target: Bantam Live
Bantam Live is an online service for business teams to collaborate in a workspace and build relationships across the web. With integrated applications of microblogging, CRM and project management in a multi-tenant architecture, the Bantam Live product is centered around its real-time stream.
price ($mm)[EV]
$13 [$13]
rev ($mm)
$0
EBITDA ($mm)
EV / rev
339.2x
EV / EBITDA
closed 1/19/2021 via PR Newswire

TeamViewer, acquired Xaleon

synopsis: TeamViewer, a leading global provider of secure remote connectivity solutions and workplace digitalization technology, announced its acquisition of Xaleon, an Austrian start-up and leading provider of customer engagement software.
buyer: TeamViewer (XTRA:TMV:$535.25)
TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. "
target: Xaleon
Xaleon is a leading technology company that provides customer engagement software to streamline communication and collaboration between organizations and their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2017 via BNC Analysis

Workday, Inc., acquired Pattern Technologies, Inc.

synopsis: ERP software company Workday has acquired knowledge collaboration startup Pattern Technologies' team. The Pattern team had created an online business workspace services that integrates email, calendar, and CRM functions within a ‘relationship graph that spanned across millions of people and companies.’
buyer: Workday, Inc. (WDAY:$3,244.62)
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. "
target: Pattern Technologies, Inc.
Redwood City, California-based Pattern was founded in December 2014 to develop an online workspace focused on making sales teams more productive through its automated meeting confirmations and machine learning capabilities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/27/2016 via BNC Analysis

LinkedIn Corporation, acquired PointDrive

synopsis: LinkedIn, the social network for professionals with 430 million users, has acquired PointDrive, a startup that has built a service that lets salespeople share visual content with prospective clients to help seal the deal.
buyer: LinkedIn Corporation (LNKD:$3,213.87)
LinkedIn Corporation, together with its subsidiaries, operates an online professional network worldwide. The company allows members to create, manage, and share their professional identity online; build and engage with their professional networks; and access shared knowledge and insights. "
target: PointDrive
PointDrive is a simple to use sales tool that allows people to package up, personalize, and track the content they share throughout the closing process. PointDrive increases revenue by driving more engagement during the most impressionable stage of the sales cycle.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/16/2020 via BNC Analysis

D1 Brazil, acquired Smarkio

synopsis: D1, a customer experience management platform in Brazil, has acquired Smarkio, a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
buyer: D1 Brazil
D1 is a customer experience management platform in Brazil. D1 allows companies to create documents, design journeys, and monitor the performance of their communications and customer engagement. Their platform helps brands to save money and focus on their most efficient communication channels. "
target: Smarkio
Smarkio is a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
price ($mm)
$15
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/24/2020 via PR Newswire

CloudEngage, acquired AnswerDash

synopsis: CloudEngage, the world's most intuitive web personalization platform, today announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time.
buyer: CloudEngage
CloudEngage provides the world's most intuitive personalization ecosystem at an industry-best price. CloudEngage helps organizations deliver unique and tailored experiences to their web visitors, significantly increasing conversion rates. "
target: AnswerDash
The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time, on websites, mobile apps or chat. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including Freshdesk, and Salesforce.
price ($mm)
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EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$105.81)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 3/19/2020 via Company Press Release

Sinch AB, will acquire Chatlayer bvba

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, will acquire Chatlayer BV. Founded in Antwerp in early 2018, ChatLayer.ai is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).
buyer: Sinch AB (OM:SINCH:$598.32)
Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. "
target: Chatlayer bvba
Founded in 2018, Chatlayer is a platform to build high-performing chat- and voicebots that work in 100+ languages. Its custom-built AI ensures superior Natural Language Understanding and provides business users with actionable insights and advice on how to improve bot performance.
price ($mm)
$7.81
rev ($mm)
$1
EBITDA ($mm)
EV / rev
8.6x
EV / EBITDA
closed 2/27/2020 via BNC Analysis

Freshworks Inc., acquired AnswerIQ

synopsis: Freshworks has acquired AnswerIQ, a Seattle-area that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the acquisition will complement its existing platform. AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: AnswerIQ
AnsweriQ is an intelligent automation solution for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/28/2020 via BusinessWire

ServiceNow, will acquire Passage AI

synopsis: ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
buyer: ServiceNow (NYSE:NOW:$4,220.93)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Passage AI
Passage AI is a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/11/2019 via BusinessWire

LiveVox, Inc., acquired Teckst

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of privately-held Teckst, a leader in enterprise messaging, whose platform enables real-time interactions across all major and emerging messaging channels (e.g., SMS, WhatsApp, FB Messenger, and Viber).
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target: Teckst
Founded in 2014, Teckst enables real-time, human-to-human text and mobile messaging between brands and their customers. The application integrates seamlessly with CRMs, allowing support agents and sales reps to respond directly to SMS and chat messages within their current workflow.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/24/2019 via BusinessWire

Medallia, acquired Zingle

synopsis: Medallia, Inc., a global leader in experience management, has acquired Zingle, a real-time customer engagement solution for hospitality, travel, and retail verticals. Zingle’s patented technology is used by many of the world’s leading hospitality and travel companies to deliver high touch service in real-time at a massive scale.
buyer: Medallia (MDLA:$441.39)
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. "
target: Zingle
Zingle is a software solution which enables businesses to communicate with customers through text messaging. Their real-time enterprise platform works on any device, providing the tools to deliver an instant, actionable, and seamless customer experience.
price ($mm)
$42
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/8/2019 via BusinessWire

Groupon, Inc., acquired Presence AI

synopsis: Groupon, an American worldwide e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services, has acquired Presence AI, an AI-powered text and voice communications tool that enables and facilitates messaging between customers and merchants.
buyer: Groupon, Inc. (GRPN:$2,503.80)
Groupon offers a vast mobile and online marketplace where people discover and save on amazing things to do, see, eat and buy. By enabling real-time commerce across local businesses, travel destinations, consumer products and live events, shoppers can find the best a city has to offer. "
target: Presence AI
Founded in 2015, Presence AI is an AI-powered text and voice communication tool that enables and facilitates messaging between customers and merchants.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/24/2019 via BNC Analysis

Haptik Infotech Pvt Ltd, acquired CONVRG Technologies, Inc.

synopsis: Haptik announced it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg is a B2B omni-channel automated voice and messaging platform for enterprise brands that want to reach their consumer on messaging apps and voice assistants.
buyer parent: Reliance Industries Limited
buyer: Haptik Infotech Pvt Ltd
Aakrit Vaish and Swapan Rajdev founded Haptik in 2013, as a chat based virtual concierge mobile application. Haptik is one of the world's largest conversational AI platforms. It has processed more than 2 billion interactions till date, with a client list that includes Samsung, Coca-Cola, and more. "
target: CONVRG Technologies, Inc.
Convrg is a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg is a B2B omni-channel automated voice and messaging platform for enterprise brands that want to reach their consumer on messaging apps and voice assistants, using a consistent brand voice.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/22/2019 via BNC Analysis

JivoChat, acquired Moxchat

synopsis: JivoChat, an online business communication tool that operates on the freemium model, has acquired MoxChat, the most complete chat platform for websites. Moxchat allows users to talk to customers in real time and have a unique experience in sales and service.
buyer: JivoChat
JivoChat is an online business communication tool that operates on the freemium model. JivoChat has clients such as Uninter, Efacil and Enviou. Among the names served by the tool, 60% are e-commerce companies "
target: Moxchat
Moxchat is the most complete chat platform for websites. Moxchat allows users to talk to customers in real time and have a unique experience in sales and service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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