Like KnowledgeSpace

closed 9/18/2018 via BNC Analysis

Deloitte LLP, acquired KnowledgeSpace

synopsis: Deloitte, a multinational professional services network, has acquired KnowledgeSpace, a company that has created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
buyer: Deloitte LLP
Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients. Deloitte serves companies through a global network of member firms, bringing world-class capabilities, insights and service to address clients’ challenges. "
target: KnowledgeSpace
KnowledgeSpace, founded in 2003 by Mia Lander, created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/15/2020 via Company Press Release

Puzzel, acquired U-WFM

synopsis: Puzzel, a leading cloud-based contact centre software provider, has acquired U-WFM, a leading provider of workforce management and optimization software. U-WFM’s solution gives its customers the ability to forecast demand, monitor adherence, and optimize their contact centre operations.
buyer parent: Marlin Equity Partners
buyer: Puzzel
Headquartered in Norway, Puzzel is a leading cloud-based contact centre software provider and was a pioneer in offering integrated customer engagement as an easily-deployed service. The company combines omni-channel technology with artificial intelligence capabilities. "
target: U-WFM
Based in the UK,, U-WFM is a leading provider of workforce management and optimization software. U-WFM’s solution gives its customers the ability to forecast demand, monitor adherence, and optimize their contact centre operations for companies of all sizes and across any industry vertical.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2020 via BusinessWire

LiveVox, Inc., acquired SpeechIQ

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of SpeechIQ, an advanced speech analytics and quality management platform. The platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target parent: IQventures
target: SpeechIQ
Founded in 2015, SpeechIQ is an advanced speech analytics and quality management platform. Headquartered in Columbus, Ohio, the platform delivers an easy-to-use, cost-effective solution that drives agent productivity, operations efficiency, and improved customer engagement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/20/2019 via PR Web

Serenova, acquired ProScheduler WFM

synopsis: Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced it acquired the technology and hired the team behind the ProScheduler platform from Loxysoft. ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience
buyer: Serenova
Serenova has transformed the customer experience by creating a true cloud contact center solution that could deliver immediate, consistent, and exceptional service. It provides the ability to unify everything from customer engagement to quality management to analytics. "
target parent: Loxysoft AB
target: ProScheduler WFM
ProScheduler is a workforce management system used by hundreds of call centers in Europe and North America to improve customer experience, by optimizing schedules based on incoming traffic, and for project planning of outbound activities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/15/2015 via BNC Analysis

Avaya Inc., acquired KnoahSoft, Inc.

synopsis: Avaya is acquiring KnoahSoft, a company that provides workforce optimization (WFO) solutions that deliver organizations enterprise-level interaction recording; quality; performance and workforce management; and analytics functionality with the lowest total cost of ownership.
buyer parent: SilverLake
buyer: Avaya Inc. (AVYA:$3,272.00)
Avaya Inc. is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. "
target: KnoahSoft, Inc.
KnoahSoft provides workforce optimization (WFO) solutions that deliver organizations enterprise-level interaction recording; quality; performance and workforce management; and analytics functionality with the lowest total cost of ownership.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/19/2018 via BusinessWire

Cogito Corporation, acquired Tenacity

synopsis: Cogito acquired employee engagement company Tenacity. Tenacity developed and deployed employee engagement tools for contact centers and, like Cogito, has roots in the “honest signals” research pioneered at the MIT Media Lab.
buyer: Cogito Corporation
Cogito provides human aware technology to help professionals elevate their performance. Cogito’s AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. "
target: Tenacity
Tenacity developed and deployed employee engagement tools for contact centers. Tenacity transforms contact centers into compelling, meaningful and rewarding places to work.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/14/2018 via PR Newswire

Noble Systems Corporation, acquired FidoTrack LLC

synopsis: Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, announced that it has completed the acquisition of FidoTrack, one of the leading providers of Cloud Gamification software and services for call centers. FidoTrack is designed to increase productivity and reduce attrition across agents within call centers.
buyer: Noble Systems Corporation
Noble Systems provides innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. "
target: FidoTrack LLC
FidoTrack is a gamification software designed to increase productivity and reduce attrition across the generational spectrum of agents within the modern-day call center. FidoTrack utilizes intelligent game mechanics that maximize agent engagement so call centers reduce costs and increase revenue.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/20/2018 via BusinessWire

Avtex Solutions, LLC, acquired Adapt Telephony Services, LLC.

synopsis: Avtex, an end-to-end Customer Experience (CX) consulting firm, announced its acquisition of Adapt Telephony Services, LLC, a contact center solutions provider based in the Chicago area. Adapt has spent more than 20 years implementing and integrating Genesys® solutions for clients in a wide range of industries, most notably financial services.
buyer parent: Norwest Equity Partners
buyer: Avtex Solutions, LLC
Avtex is a full-service Customer Experience (CX) consultant firm focused on helping organizations build trust with their customers. Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies, and offers a wide range of services to support CX. "
target: Adapt Telephony Services, LLC.
Adapt was established with the goal of unifying traditional telephony with omni-channel communications for contact center clients. Adapt’s longstanding partnership with Genesys® has enabled them to be an innovation leader in the market.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/16/2015 via BusinessWire

WS Live, LLC, acquired Bolder Thinking Communications

synopsis: Former Working Solutions contact center unit WS Live announced it has acquired Bolder Thinking Communications, a software innovator in cloud-based contact center services. The combined businesses will be called "Humach," a company that offers best-in-class multi-channel contact center services.
buyer: WS Live, LLC
WS Live manages inbound and outbound customer sales and support, membership services, and market research through their award-winning contact centers in Iowa. By focusing on customer engagement, loyalty, and the lifetime value, WS Live improves the their customers top-line revenue and profitability."
target parent: Astute Solutions
target: Bolder Thinking Communications
Bolder Thinking provides a next generation telephony system for call centers and businesses that is built on state of the art cloud computing platforms, significantly reducing business operations and infrastructure costs. Bolder Thinking products provide an easy to manage turnkey solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/29/2020 via BusinessWire

Five9, Inc., will acquire Inference Solutions

synopsis: Five9, Inc., a leading provider of the intelligent cloud contact center, will acquire Inference Solutions, the most widely deployed Intelligent Virtual Agent (IVA) platform. The acquisition of Inference accelerates Five9's leadership position in AI while also providing its customers with a market leading IVA.
buyer: Five9, Inc. (FIVN:$399.29)
Five9 is a provider of cloud contact center solutions. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, empower agents, and deliver tangible business results. "
target: Inference Solutions
Inference solutions is a global leader in cloud-based IVR (Interactive Voice Response), call-handling, and messaging solutions. Inference’s flagship product, Inference Studio, is a browser based self-service creation environment for building complex call handling and messaging solutions.
price ($mm)
$148
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/14/2016 via BusinessWire

NICE Systems Ltd, acquired inContact, Inc.

synopsis: NICE, a worldwide leading provider of enterprise software solutions, announced the acquisition of inContact, the leader in cloud contact center. This acquisition brings together two leaders, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization suite in the cloud.
buyer: NICE Systems Ltd (NICE:$1,607.31)
NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured/unstructured data. NICE helps organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. "
target: inContact, Inc. (SAAS:$233.04)
inContact is the cloud contact center software leader. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
price ($mm)[EV]
$867 [$864]
rev ($mm)
$233
EBITDA ($mm)
$2
EV / rev
3.8x
EV / EBITDA
583.6x
closed 5/3/2015 via BusinessWire

IR Prognosis, acquired IQ Services

synopsis: IR Prognosis is pleased to announce the acquisition of the US based IQ Services business. IQ Services offers a unique approach to contact center testing and monitoring. IQ Services creates Virtual Customer® test traffic to access communications technology from the outside-in, providing reliable performance metrics from an end-user perspective.
buyer: IR Prognosis
Integrated Research (IR Prognosis) is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. "
target: IQ Services
IQ Services offers a unique approach to contact center testing and monitoring. IQ Services creates Virtual Customer® test traffic to access communications technology from the outside-in, providing reliable performance metrics from an end-user perspective.
price ($mm)
$1.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/1/2019 via BusinessWire

Upland Software, acquired InGenius

synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius' CTI platform expertly integrates existing telephone systems into leading CRMs.
buyer: Upland Software (UPLD:$201.75)
Upland Software is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable users to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. "
target: InGenius
InGenius is a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius' CTI platform expertly integrates existing telephone systems into leading CRMs. Their solution ensures agent productivity, high customer satisfaction and real ROI results.
price ($mm)
$20
rev ($mm)
$7
EBITDA ($mm)
$3
EV / rev
3.3x
EV / EBITDA
7.4x
closed 10/26/2020 via PR Newswire

OutMatch, acquired FurstPerson

synopsis: OutMatch, a leader in digital hiring, has acquired FurstPerson, a provider of pre-hire assessments for contact centers. FurstPerson offers a SaaS-based contact center hiring system that includes simulations, problem solving tests, personality tests, and analytics. Their solution enables hiring managers to reduce turnover and hire better.
buyer: OutMatch
The OutMatch Talent Intelligence Platform brings clarity to talent decisions by gathering the right data and putting the insights companies need at their fingertips. We help the world’s biggest brands to select and develop great people, maximizing the employee life cycle. "
target: FurstPerson
FurstPerson is a provider of pre-hire assessments for contact centers. FurstPerson offers a SaaS-based contact center hiring system that includes simulations, problem solving tests, personality tests, and analytics. Their solution enables hiring managers to reduce turnover and hire better.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/23/2019 via Company Press Release

ServiceNow, will acquire Attivio, Inc.

synopsis: ServiceNow, an American cloud computing company, has signed an agreement to acquire the cognitive search capabilities of Attivio, an AI-powered answers and insights platform company based in Boston, MA.
buyer: ServiceNow (NYSE:NOW:$3,717.85)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: Attivio, Inc.
Using AI technologies like Machine Learning, Natural Language Processing, and Text Analytics, Attivio helps companies increase call deflection, improve self-service success, and decrease mean time to resolution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/19/2015 via BNC Analysis

Sykes Enterprises Inc., acquired Qelp

synopsis: Sykes Enterprises Inc., a global leader in providing customer contact management solutions and services in the business process outsourcing arena, has bought Qelp, a company that builds software that shows mobile operators’ call-center staff and customers how to configure and use each model of smartphone on their network.
buyer: Sykes Enterprises Inc. (SYKE:$1,637.71)
Sykes Enterprises Inc. is a global leader in providing customer contact management solutions and services in the business process outsourcing arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world. "
target: Qelp
Qelp builds software that shows mobile operators’ call-center staff and customers how to configure and use each model of smartphone on their network. QelpCare provides picture-based customer care tools for easy integration in a mobile operator's website, call center, retail stores and on-device.
price ($mm)
$9.76
rev ($mm)
$5
EBITDA ($mm)
EV / rev
3.8x
EV / EBITDA
closed 8/13/2012 via BusinessWire

RedPrairie Corporation, acquired Vortex Connect

synopsis: RedPrairie Corporation, a global supply chain and retail technology provider, announced the acquisition of Toronto-based Vortex Connect, a pioneer in best-of-breed mobile workforce management solutions that strengthen business-to-employee communications and operations.
buyer parent: New Mountain Capital, LLC
buyer: RedPrairie Corporation
RedPrairie’s best-of-breed supply chain, workforce, and all-channel retail solutions have put commerce in motion for the world’s leading companies. RedPrairie solutions adapt to help ensure visibility and collaboration between manufacturers, distributors, retailers, and consumers. "
target: Vortex Connect
Vortex Connect is a mobile workforce management solutions provider specializing in business-to-employee communications. Vortex enables organizations to mobilize its people, its processes and organization.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/28/2020 via Company Press Release

Akio Software, acquired Algoria

synopsis: Akio, publisher of the Akio.Cx software platform for call centres and customer services, has acquired Algoria, a software publisher specialized in unified communications. With its TWS (Telephony Web Services) suite, Algoria enables its clients to place communication and collaborative work tools at the heart of their information system.
buyer: Akio Software
Akio is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. "
target: Algoria
Algoria is a software publisher specialized in unified communications. With its TWS (Telephony Web Services) suite, Algoria enables its clients to place communication and collaborative work tools at the heart of their information system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/11/2018 via GlobeNewswire

Twilio, acquired Ytica

synopsis: Twilio Inc., the leading cloud communications platform, announced it has acquired Ytica. Ytica provides highly customizable contact center reporting, speech analytics and workforce optimization (WFO) software to enhance agent performance in the contact center and provides businesses a unified view of the way they engage with their customers.
buyer: Twilio (TWLO:$1,392.01)
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. "
target: Ytica
Ytica provides highly customizable contact center reporting, speech analytics and workforce optimization (WFO) software to enhance agent performance in the contact center and provides businesses a unified view of the way they engage with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/19/2017 via Company Press Release

WebHelp Netherlands B.V., acquired Telecats B.V.

synopsis: Webhelp Netherlands announced the acquisition of Telecats, a company specialised in the deployment of voice and speech technology. Telecats is the Dutch market leader for speech recognition in customer contact solutions. These solutions include customer identification, call steering, self service and analytics.
buyer parent: Kohlberg Kravis Roberts & Co.
buyer: WebHelp Netherlands B.V.
Webhelp Netherlands is a leading player in the transformation of customer experiences. Webhelp is a leading global business process outsourcer with a portfolio focusing on service provision, solution design and technology enablement. "
target: Telecats B.V.
Telecats is the Dutch market leader for speech recognition in customer contact solutions. These solutions include customer identification, call steering, self service and analytics. The Telecats systems are used by a large number of clients and handle millions of calls each month.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2018 via BNC Analysis

Deloitte LLP, acquired KnowledgeSpace

synopsis: Deloitte, a multinational professional services network, has acquired KnowledgeSpace, a company that has created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
buyer: Deloitte LLP
Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients. Deloitte serves companies through a global network of member firms, bringing world-class capabilities, insights and service to address clients’ challenges. "
target: KnowledgeSpace
KnowledgeSpace, founded in 2003 by Mia Lander, created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/19/2020 via Company Press Release

Deloitte LLP, will acquire Keytree Ltd.

synopsis: Deloitte is to acquire the business and assets of Keytree, the international award-winning technology consultancy, headquartered in the UK with offices in India, Spain, Australia and Canada. Keytree provides digital transformation services including data analytics, cloud and robotic technologies and a suite of products and managed services.
buyer: Deloitte LLP
Deloitte is the largest global professional services and consulting network. With over 312,000 professionals in more than 150 countries, Deloitte brings world-class capabilities and high-quality services to their clients. "
target: Keytree Ltd.
Keytree is an international, award-winning business technology consultancy and product developer, creating exceptional Enterprise Digital solutions. Based in the UK, Australia and Spain their team of experts are fluent in SAP.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/18/2020 via BNC Analysis

Deloitte LLP, acquired Spatial Access

synopsis: Deloitte Touche Tohmatsu India LLP (Deloitte) announced the acquisition of Spatial Access, a leading specialised advertising and marketing advisory and analytics firm. The move will augment Deloitte's advisory capabilities and enable brands to make more efficient advertising and marketing decisions.
buyer: Deloitte LLP
Deloitte is the largest global professional services and consulting network. With over 312,000 professionals in more than 150 countries, Deloitte brings world-class capabilities and high-quality services to their clients. "
target: Spatial Access
Spatial Access is a leading specialised advertising and marketing advisory and analytics firm. Founded by veteran advertising leader Meenakshi Menon, Spatial Access has over the last 15 years carved its niche in the industry with solutions in media spends advisory.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/3/2020 via Company Press Release

Deloitte LLP, acquired Dnm Technology

synopsis: Deloitte Ireland has announced that it has acquired Irish cloud consultancy and managed services business, DNM. Operating across international markets, DNM provides solutions in the areas of cloud, analytics and managed services. Deloitte and DNM are both focused on accelerating business transformation for clients through technologies.
buyer: Deloitte LLP
Deloitte is the largest global professional services and consulting network. With over 312,000 professionals in more than 150 countries, Deloitte brings world-class capabilities and high-quality services to their clients. "
target: Dnm Technology
DNM is an Irish cloud consultancy and managed services provider. Founded in 2000, Dublin-based DNM has been focused on accelerating business transformation for its clients through technology, with a focus on cloud engineering offerings and capabilities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/18/2020 via BNC Analysis

Deloitte Australia, acquired Zimbani

synopsis: Deloitte, a professional services firm that focuses on everything from cyber security and virtual reality through to digital marketing and tech integration, has acquired Zimbani, a market leader in cyber security services and solutions.
buyer parent: Deloitte LLP
buyer: Deloitte Australia
Based in Australia, Deloitte is a professional services firm that focuses on everything from cyber security and virtual reality through to digital marketing and tech integration across a multitude of industries including transport, healthcare, mining, retail, banking and finance. "
target: Zimbani
Based in Australia, Zimbani is a market leader in cyber security services and solutions. Zimbani works with Australia’s largest and well-known companies, many of which are highly risk averse and complex organisations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2019 via BusinessWire

Moody's Analytics, Inc., purchased ABS Suite from Deloitte LLP

synopsis: Moody’s Corporation has acquired ABS Suite, a software platform used by issuers and trustees for the administration of asset-backed and mortgage-backed securities programs, from Deloitte & Touche LLP. ABS Suite supports various securitized asset classes including credit cards, mortgages, auto loans and leases, mobile-device payment plans and more.
buyer parent: Moody's Corporation
buyer: Moody's Analytics, Inc.
Moody’s Analytics, a subsidiary of Moody's Corporation, is a leading provider of research, data, analytic tools and related services to debt capital markets and credit risk management professionals worldwide. "
seller: Deloitte LLP
Deloitte's ABS Suite is a software platform used by issuers and trustees for the administration of asset-backed and mortgage-backed securities programs. ABS Suite supports various securitized asset classes including credit cards, mortgages, auto loans and leases, mobile payment plans, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/25/2019 via Company Press Release

Deloitte Australia, will acquire The Eclair Group Pty Ltd

synopsis: Deloitte Australia, a professional services firm in Australia, will acquire The Eclair Group, a Sydney-based company that specialises in robotic process automation, machine learning and intelligent automation. The Eclair Group offers eve, a cloud-based platform that establishes, governs and measures Intelligent Automation business opportunities.
buyer parent: Deloitte LLP
buyer: Deloitte Australia
Deloitte is the brand under which thousands of professionals collaborate across a network of offices in Australia to provide audit, economics, financial advisory, human capital, tax and technology services. "
target: The Eclair Group Pty Ltd
The Eclair Group is a Sydney-based company that specialises in robotic process automation, machine learning and intelligent automation. The Eclair Group offers eve, a cloud-based platform that establishes, prioritises, governs and measures Intelligent Automation business opportunities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/19/2019 via Company Press Release

Deloitte LLP, acquired Stitch Communications

synopsis: Deloitte, a company that provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, has acquired Stitch Communications, an internal communications agency specializing in creating pay and reward communications that help employers to better engage their staff.
buyer: Deloitte LLP
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including more than 85 percent of the Fortune 500 and more than 6,000 private and middle market companies. "
target: Stitch Communications
Stitch Communications is an internal communications agency, specializing in creating pay and reward communications that help employers to better engage their staff. They are based in the UK.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/5/2019 via Company Press Release

Deloitte LLP, acquired Blue Spurs

synopsis: Deloitte, a company that provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands has acquired Blue Spurs Consulting Inc., a Canadian company that builds custom technology solutions, develops and migrates services for Cloud, and hosts and maintains applications and infrastructure for clients.
buyer: Deloitte LLP
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including more than 85 percent of the Fortune 500 and more than 6,000 private and middle market companies. "
target: Blue Spurs
Blue Spurs, an Amazon Web Services Consulting Partner, designs, develops and supports Mobile and Cloud based applications for customers using modern technologies and agile methods. They provide an unmatched level of customer service and are deeply committed to ensuring customers' success.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/15/2019 via BNC Analysis

Deloitte Digital, acquired Pervorm B.V.

synopsis: The Dutch arm of Deloitte has acquired Pervorm, an online marketing agency specialised in digital marketing and digital transformation services. As part of the integration, Amsterdam-based Pervorm will be integrated into Deloitte Digital.
buyer parent: Deloitte LLP
buyer: Deloitte Digital
Deloitte Digital has created a new model for a new age — a creative digital consultancy. Deloitte Digital is involved in digital transformation, innovation, customer experience improvement and platform deployment in partnership with major market publishers. "
target: Pervorm B.V.
Pervorm is an online marketing agency specialised in digital marketing and digital transformation services. Pervorm Vietnam, is headquartered in Amsterdam and has an office in Ho Chi Minh City​. Formed in 2010, the firm focuses on digital marketing, in-house consulting and data and analytics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/17/2019 via Company Press Release

Deloitte Australia, will acquire The Terrace Initiative

synopsis: Australian professional services firm Deloitte announced the acquisition of management consulting business, The Terrace Initiative. Australia’s leader in change management for mining and transport businesses, The Terrace Initiative specializes in helping clients take charge of change programs, via an in-house software platform, Alchymy.
buyer parent: Deloitte LLP
buyer: Deloitte Australia
Deloitte is the brand under which thousands of professionals collaborate across a network of offices in Australia to provide audit, economics, financial advisory, human capital, tax and technology services. "
target: The Terrace Initiative
Australia’s leader in change management for mining and transport businesses, The Terrace Initiative specializes in helping clients take charge of change programs. They use data, technology, proprietary tools and Transformation Sciences methodology via an in-house software platform, called Alchymy.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/20/2019 via BNC Analysis

MUIS Software, acquired ctrl B.V.

synopsis: MUIS Software, (SaaS) accounting and administration software provider, based in Heemskerk, joins forces with Ctrl. Ctrl provides state-of-the-art online collaboration platform for financial service providers.
buyer parent: Main Capital Partners BV
buyer: MUIS Software
MUIS Software, founded in 1984 and located in Heemskerk is an innovative SaaS based software developer, specialized in administrative bookkeeping- and ERP software available for use online as well as offline. "
target parent: Deloitte LLP
target: ctrl B.V.
Ctrl, founded in 2004, has developed itself within Deloitte NL to an independent organisation with more than 20 employees who focus on the development of the state-of-the-art online collaboration platform for financial service providers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/14/2019 via BNC Analysis

Deloitte LLP, acquired Converging Data

synopsis: Deloitte has acquired Converging Data, a cybersecurity consulting firm in Australia. Converged Data works closely with Splunk, among other ISVs (independent software vendors).
buyer: Deloitte LLP
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including more than 85 percent of the Fortune 500 and more than 6,000 private and middle market companies. "
target: Converging Data
Sydney-based risk consultancy Converging Data Australia is a leading partner in the Asia Pacific for the data collation and analysis platform Splunk.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/9/2019 via PR Newswire

Data Decisions Group, LLC, acquired Reach Analytics

synopsis: Data Decisions Group, a leading provider of data, research and marketing services, has acquired Reach Analytics, a provider of cloud-based predictive marketing for brands. Reach Analytics helps customers across industries realize millions in ROI through better targeting, increased response rates and sales, and increased marketing efficiency.
buyer parent: Deloitte LLP
buyer: Data Decisions Group, LLC
Data Decisions Group is a leading provider of data, research and predictive marketing services designed for the life, P&C and health insurance industries. The group has pioneered many of the industry's most effective data-driven strategies for insurance customer acquisition, growth and retention. "
target: Reach Analytics
Reach Analytics provides automated, cloud-based predictive marketing for brands. Reach Analytics helps customers across industries realize millions in ROI through better targeting, increased response rates and sales, increased marketing efficiency and decreased risk and fraud.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/20/2018 via BNC Analysis

Deloitte Digital, acquired Oxala Consulting

synopsis: Deloitte announced that it has acquired Oxala Consulting, a Salesforce reference partner created in 2011. Over the years, Oxala's experts have developed recognized expertise with more than 200 Salesforce customers that they accompany in their challenges of digital transformation.
buyer parent: Deloitte LLP
buyer: Deloitte Digital
Deloitte Digital has created a new model for a new age — a creative digital consultancy. Deloitte Digital is involved in digital transformation, innovation, customer experience improvement and platform deployment in partnership with major market publishers. "
target: Oxala Consulting
Oxala Consulting is a Salesforce reference partner created in 2011. Over the years, Oxala's experts have developed recognized expertise with more than 200 Salesforce customers that they accompany in their challenges of digital transformation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/21/2018 via Company Press Release

Deloitte Digital, will acquire CloudinIT

synopsis: Deloitte Digital, a global, full-service creative digital consultancy, will acquire CloudinIT, a New Zealand-based professional services firm that helps customers implement Salesforce and Amazon Web Services solutions. CloudinIT offers services for Sales Cloud, Service Cloud, test automation, and marketing autmation with Salesforce Marketing Cloud.
buyer parent: Deloitte LLP
buyer: Deloitte Digital
Deloitte Digital has created a new model for a new age — a creative digital consultancy. That means bringing together all the creative and technology capabilities, business acumen and industry insight needed to help transform clients' businesses with digital. "
target: CloudinIT
CloudinIT is a New Zealand-based professional services firm that helps customers implement Salesforce and Amazon Web Services solutions. CloudinIT offers services for Sales Cloud, Service Cloud, test automation, and marketing autmation with Salesforce Marketing Cloud.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/21/2018 via Company Press Release

Deloitte LLP, acquired CloudTrek

synopsis: Deloitte, a multinational professional services network, has acquired CloudTrek, an Advanced AWS Consulting Partner providing advisory, architecture, build and migration services to support cloud adoption and core technology transformation. CloudTrek is based in Australia.
buyer: Deloitte LLP
Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients. Deloitte serves companies through a global network of member firms, bringing world-class capabilities, insights and service to address clients’ challenges. "
target: CloudTrek
Brisbane-based CloudTrek is an Advanced AWS Consulting Partner providing advisory, architecture, build and migration services to support cloud adoption and core technology transformation.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2018 via BNC Analysis

Deloitte LLP, acquired KnowledgeSpace

synopsis: Deloitte, a multinational professional services network, has acquired KnowledgeSpace, a company that has created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
buyer: Deloitte LLP
Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients. Deloitte serves companies through a global network of member firms, bringing world-class capabilities, insights and service to address clients’ challenges. "
target: KnowledgeSpace
KnowledgeSpace, founded in 2003 by Mia Lander, created software that recognizes and analyzes the speech of call center workers, offering insights into the behavior of sales staff. They are based in Melbourne, Australia.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/12/2018 via PR Newswire

Deloitte Digital, acquired Magnetic

synopsis: Deloitte announced the acquisition of Magnetic Media Online, Inc.'s artificial intelligence platform business. Magnetic is an artificial intelligence company that uses machine learning to deliver smarter, faster, and more effective advertising.
buyer parent: Deloitte LLP
buyer: Deloitte Digital
Deloitte Digital has created a new model for a new age — a creative digital consultancy. That means bringing together all the creative and technology capabilities, business acumen and industry insight needed to help transform clients' businesses with digital. "
target: Magnetic
Magnetic is an artificial intelligence company that uses machine learning to deliver smarter, faster, and more effective advertising. Their AI platform continuously analyzes the attributes of over 350 million live user profiles alongside real-time inventory supply and bid opportunities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/13/2018 via Company Press Release

Deloitte LLP, will acquire Third Wave Consulting

synopsis: Deloitte is acquiring a leading technology consulting firm, Third Wave Consulting Inc. to better help clients and capitalize on opportunities within the energy sector. Third Wave focuses on providing quick-to-outcome, high-value, business solutions on the market-leading cloud-based platform from Salesforce.
buyer: Deloitte LLP
Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients. Deloitte serves companies through a global network of member firms, bringing world-class capabilities, insights and service to address clients’ challenges. "
target: Third Wave Consulting
Based in Canada, Third Wave Consulting (TWC) focuses 100% on Salesforce Implementations and Advisory. They were the first partner in Canada to implement Salesforce-based solutions. Their team collaborates on both national and international projects.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/21/2018 via Company Press Release

Deloitte LLP, will acquire API Talent

synopsis: Deloitte, a company that provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands and companies, is to acquire API Talent, a technology consulting company located in New Zealand that specializes in Amazon Web Services.
buyer: Deloitte LLP
Deloitte LLP provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands and companies. They work across more than 20 industry sectors to help clients to make their most challenging business decisions with confidence. "
target: API Talent
API Talent is a technology consulting company founded in 2014 in Wellington, New Zealand. As an Amazon Web Services Partner, Advanced Consulting Partner and certified Managed Service Provider (MSP), they specialize in APIs, AWS and APIs on AWS.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/2/2012 via PR Newswire

KPMG International, will purchase Indirect Tax Managed Services Business from OneSource

synopsis: Propelling itself into position as a global market leader in indirect tax compliance services, KPMG LLP announced its acquisition of the U.S. assets of Thomson Reuters Corporation's widely respected ONESOURCE® Indirect Tax Managed Services business.
buyer: KPMG International
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. The company operates in 150 countries and has 138,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International, a Swiss entity. "
seller parent: Thomson Reuters
seller: OneSource
ONESOURCE is a breakthrough tax product platform provided by the Tax & Accounting business of Thomson Reuters. It enables tax departments of all sizes to better manage compliance and risk.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/2/2013 via PR Newswire

Ryan, LLC, purchased Property Tax Services Business from OneSource

synopsis: Ryan, a leading global tax services firm with the largest indirect tax practice in North America, announced it has acquired Thomson Reuters Property Tax Services business. The acquisition will add an estimated 600 property tax and unclaimed property professionals. The featured product of the Property Tax Services business is part of OneSource.
buyer: Ryan, LLC
Ryan is an award-winning global tax services firm, with the largest indirect tax practice in North America and the seventh largest corporate tax practice in the United States. The Firm provides a comprehensive range of state, local, federal, and international tax advisory and consulting services. "
seller parent: Thomson Reuters
seller: OneSource
OneSource Property Tax is a family of software applications and professional services designed to precisely and efficiently manage property tax compliance needs throughout the U.S. and Canada.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/15/2007 via BusinessWire

Avalara, acquired Trustfile

synopsis: Avalara, a leading provider of Web-hosted sales tax management services, has acquired Trustfile. Trustfile, based in Baton Rouge, La., offers software providing a simple, inexpensive solution that automates sales tax e-filing and e-payment within one application.
buyer: Avalara (:$463.44)
Avalara is changing the sales tax landscape by delivering innovative and affordable solutions to small and mid-sized businesses. Avalara creates integrated, on demand, Web-based services that provide transparent transactions, accurate tax compliance, painless administration and effortless reporting."
target: Trustfile
Trustfile is a business-tax filing company that simplifies electronic preparation, filing and payment of business taxes. For nearly 20 years, Trustfile has worked closely with business filers and revenue agencies, building tremendous knowledge of customer needs and how to meet them.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

Like KnowledgeSpace


read more

KnowledgeSpace

U-WFM

SpeechIQ

ProScheduler WFM

KnoahSoft, Inc.

Tenacity

FidoTrack LLC

Adapt Telephony Services, LLC.

Bolder Thinking Communications

Inference Solutions

inContact, Inc.

IQ Services

InGenius

FurstPerson

Attivio, Inc.

Qelp

Vortex Connect

Algoria

Ytica

Telecats B.V.

read more

KnowledgeSpace

read more

Keytree Ltd.

Spatial Access

Dnm Technology

Zimbani

Deloitte LLP

The Eclair Group Pty Ltd

Stitch Communications

Blue Spurs

Pervorm B.V.

The Terrace Initiative

ctrl B.V.

Converging Data

Reach Analytics

Oxala Consulting

CloudinIT

CloudTrek

KnowledgeSpace

Magnetic

Third Wave Consulting

API Talent

read more

OneSource

OneSource

Trustfile

Geography
Matching Companies
Ticker: ASX:DTC
 
 
 
 
 
 
 
 
Damstra
Damstra
Damstra is a global leader in workforce management, compliance, and safety management. Through their unique, integrated workplace management platform, Damstra delivers powerful solutions that radically transform the way organisations manage, track and protect the entire workplace.
year
2019
rev ($mm)
$12.80
EBITDA ($mm)
($0.80)
EBIT ($mm)
($1.94)
Net Income ($mm)
Employees
0
  • drill down
  • watch
Ticker: FIVN
 
 
 
 
 
 
 
 
Five9, Inc.
Five9, Inc.
Five9 is a leading provider of cloud contact center software for the intelligent contact center space. Five9 provides end-to-end solutions with omnichannel routing, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
year
2020
rev ($mm)
$399.29
EBITDA ($mm)
$11.21
EBIT ($mm)
($10.28)
Net Income ($mm)
Employees
1210
  • drill down
  • watch