Like Truthlab

closed 10/29/2019 via BusinessWire

UserTesting, acquired Truthlab

synopsis: UserTesting has acquired Truthlab, a provider of machine learning based video analysis. Truthlab builds Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Truthlab
Truthlab is a provider of machine learning based video analysis. They build Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/10/2019 via BusinessWire

Kibo Software, Inc, will acquire Monetate

synopsis: Kibo, a leader in cloud commerce, will acquire Monetate, a leading testing and optimization provider. The acquisition will expand Kibo’s personalization capabilities and will not only complement its best-in-class Certona solution but will also extend the reach of Kibo’s end-to-end cloud commerce platform.
buyer parent: Vista Equity Partners
buyer: Kibo Software, Inc
Kibo’s cloud commerce platform powers unified commerce and omnichannel fulfillment strategies, built on an API-first, microservices architecture. The Kibo platform scales as clients grow their business while maintaining a low cost of ownership and faster time to market than other commerce solutions."
target: Monetate
Monetate is a global leader in Personalization software for consumer-facing brands. Powered by AI, the Monetate Personalization Engine enables brands to connect all of their data sources to make the most intelligent decisions possible regarding their interactions with each customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/25/2019 via Company Press Release

Deloitte Australia, will acquire The Eclair Group Pty Ltd

synopsis: Deloitte Australia, a professional services firm in Australia, will acquire The Eclair Group, a Sydney-based company that specialises in robotic process automation, machine learning and intelligent automation. The Eclair Group offers eve, a cloud-based platform that establishes, governs and measures Intelligent Automation business opportunities.
buyer parent: Deloitte LLP
buyer: Deloitte Australia
Deloitte is the brand under which thousands of professionals collaborate across a network of offices in Australia to provide audit, economics, financial advisory, human capital, tax and technology services. "
target: The Eclair Group Pty Ltd
The Eclair Group is a Sydney-based company that specialises in robotic process automation, machine learning and intelligent automation. The Eclair Group offers eve, a cloud-based platform that establishes, prioritises, governs and measures Intelligent Automation business opportunities.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/26/2019 via BNC Analysis

Cisco Systems, Inc., will acquire CloudCherry

synopsis: Cisco, the worldwide technology leader, will acquire CloudCherry, a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
buyer: Cisco Systems, Inc. (CSCO:$51,904.00)
Cisco System's hardware, software, and service offerings are used to create the Internet solutions that make networks possible. Cisco designs, manufactures, and sells Internet Protocol based networking and other products related to the communications and information technology industry worldwide. "
target: CloudCherry
CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. CloudCherry’s disruptive CEM platform empowers organizations with data-driven insights that allow them to meet their customer's needs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/1/2019 via BNC Analysis

ContentSquare, acquired ClickTale

synopsis: Contentsquare, France's leading digital experience insights platform trusted by brands like AccorHotels, Sephora and Walmart, announced it has acquired Israel-based experience analytics company Clicktale, another leading digital experience platform, with clients such as Dell, RBS and T-Mobile.
buyer: ContentSquare
Headquartered in France, Contentsquare is a digital experience insights platform that helps businesses understand how and why visitors are interacting with their app, mobile and websites by analyzing trillions of micro-behaviors -- such as hovers, scrolls and clicks -- each day. "
target parent: Kohlberg Kravis Roberts & Co.
target: ClickTale
Headquartered in Israel, Clicktale is the leader in experience analytics. Their platform and customer experience expertise transform millisecond-level behaviors and gestures into visualizations and insights worth millions of dollars.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/15/2019 via PE Hub

Madison Dearborn Partners, acquired InMoment, Inc

synopsis: InMoment, a leader in customer experience management, announced that Madison Dearborn Partners, LLC (“MDP”), a leading private equity firm based in Chicago, has acquired a majority ownership position in InMoment. InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions.
buyer: Madison Dearborn Partners
Madison Dearborn Partners, LLC (MDP), based in Chicago, is a leading private equity investment firm in the United States. Since MDP's formation, the firm has raised seven funds with aggregate capital of approximately $23 billion and has completed approximately 140 investments. "
target: InMoment, Inc
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/8/2019 via BNC Analysis

Salesforce.com, Inc., will acquire Bonobo

synopsis: Salesforce has agreed to acquire Tel Aviv-based conversational intelligence platform Bonobo. Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention.
buyer: Salesforce.com, Inc. (CRM:$14,013.00)
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device. "
target: Bonobo
Bonobo, founded in 2017, uses artificial intelligence to help customer-facing teams centralize fragmented customer interaction data – including voice, chat, video and email – and converts it into accessible insights for upselling, conversion and retention. They are based in Israel and San Francisco.
price ($mm)
$45
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/17/2018 via BusinessWire

Verint Systems Inc., will acquire ForeSee

synopsis: Verint Systems Inc., a leader in Actionable Intelligence solutions, is to acquire ForeSee. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint is a leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Organizations in more than 180 countries count on intelligence from Verint solutions to make more informed, effective and timely decisions."
target: ForeSee
ForeSee® helps companies grow by listening to what matters most—customer voices. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
price ($mm)
$65
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/26/2018 via BusinessWire

Marchex, Inc., acquired Callcap

synopsis: Marchex, Inc., a leading provider of call analytics that drive, measure, and convert callers into customers, announced the acquisition of Callcap, a leading call monitoring and analytics company.
buyer: Marchex, Inc. (MCHX:$83.97)
Marchex, Inc. is a leading provider of call analytics that drive, measure, and convert callers into customers. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. "
target: Callcap
Founded in 2001, Callcap was the first call measurement company to provide real-time complete caller data and a recording of the call. They are still a leader in providing innovative call monitoring and call tracking solutions that help businesses to deliver excellent customer experiences.
price ($mm)
$35
rev ($mm)
$9
EBITDA ($mm)
EV / rev
3.9x
EV / EBITDA
announced 11/12/2018 via BNC Analysis

SAP SE, will acquire Qualtrics

synopsis: SAP, a technology company that develops enterprise application software for companies and industries across diverse sectors, announced that it has agreed to acquire Qualtrics, a computer software company that develops solutions for data collection and analytics.
buyer: SAP SE (SAP:$27,447.29)
SAP is a technology company that develops enterprise application software for companies and industries across diverse sectors. The company offers solutions for asset management, commerce, finance, human resources, manufacturing and sustainability as well as research and development, and engineering."
target: Qualtrics (:$372.39)
Qualtrics is a computer software company that develops solutions for data collection and analytics. Their system of record for all experience data also called X-data allows organizations to manage four core experiences of business including customer, product, employee and brand all on one platform.
price ($mm)
$8,000
rev ($mm)
$372
EBITDA ($mm)
$12
EV / rev
21.5x
EV / EBITDA
688.5x
announced 11/12/2018 via BNC Analysis

SAP SE, will acquire Qualtrics

synopsis: SAP, a technology company that develops enterprise application software for companies and industries across diverse sectors, announced that it has agreed to acquire Qualtrics, a computer software company that develops solutions for data collection and analytics.
buyer: SAP SE (SAP:$27,447.29)
SAP is a technology company that develops enterprise application software for companies and industries across diverse sectors. The company offers solutions for asset management, commerce, finance, human resources, manufacturing and sustainability as well as research and development, and engineering."
target: Qualtrics (:$372.39)
Qualtrics is a computer software company that develops solutions for data collection and analytics. Their system of record for all experience data also called X-data allows organizations to manage four core experiences of business including customer, product, employee and brand all on one platform.
price ($mm)
$8,000
rev ($mm)
$372
EBITDA ($mm)
$12
EV / rev
21.5x
EV / EBITDA
688.5x
closed 10/3/2018 via PR Newswire

Upland Software, acquired Rant & Rave

synopsis: Upland Software, a leading provider of cloud-based Enterprise Work Management software, has acquired Rant & Rave, a leading provider of cloud-based customer engagement solutions in the UK. Rant & Rave's solutions enable users to capture, analyze, and act on real-time customer and employee feedback across multiple channels.
buyer: Upland Software (UPLD:$183.83)
Upland Software is a leading provider of cloud-based Enterprise Work Management software. Their applications enables users to manage their projects, professional workforce and IT investments, automate document-intensive business processes and engage with their customers, prospects and community. "
target: Rant & Rave
Rant & Rave is a leading provider of cloud-based customer engagement solutions in the UK. Rant & Rave's solutions enable users to capture, analyze, and act on real-time customer and employee feedback across multiple channels including Short Message Service, mobile, email, web, and social media.
price ($mm)
$65
rev ($mm)
$21
EBITDA ($mm)
$10
EV / rev
3.1x
EV / EBITDA
6.8x
announced 9/26/2018 via PR Newswire

MailUp Group, will acquire Datatrics B.V.

synopsis: MailUp Group, a leading cloud based marketing technology provider, will acquire Datatrics, a Dutch company that offers a predictive marketing platform. Datatrics enables marketing teams to build customer experiences based on artificial-intelligence-managed data, resulting in better quality customer engagement and higher conversion rates.
buyer: MailUp Group (BIT:MAIL:$36.94)
MailUp Group is a leading cloud based marketing technology provider. Their MailUp solution is a complete email & SMS delivery solution that combines advanced email marketing features with SMTP relay and plugins for ecommerce, CRM and CMS systems. "
target: Datatrics B.V.
Datatrics is a Dutch company that offers a state-of-the-art predictive marketing platform. Datatrics enables marketing teams to build customer experiences based on artificial-intelligence-managed data, resulting in better quality customer engagement, higher conversion rates and upgraded loyalty.
price ($mm)
$4.46
rev ($mm)
$0
EBITDA ($mm)
EV / rev
22.7x
EV / EBITDA
announced 7/29/2018 via Bloomberg

ARM Ltd., will acquire Treasure Data

synopsis: ARM Holdings Plc, the British computer-chip designer owned by SoftBank Group Corp., has agreed to buy U.S.-based data analytics firm Treasure Data Inc. Mountain View, California-based Treasure Data develops products to help companies analyze data for marketing and other purposes.
buyer parent: Softbank Corporation
buyer: ARM Ltd. (ARM:$1,404.42)
Based in the UK, ARM designs technology at the heart of the World's most advanced digital products. Their advanced, energy-efficient processor designs have enabled the intelligent computing in more than 125 billion chips. "
target: Treasure Data
Mountain View, California-based Treasure Data develops products to help companies analyze data for marketing and other purposes, such as dealing with a surge in data from a product launch. Treasure Data’s mission is to bring all customer data together for a single, actionable view of the customer.
price ($mm)
$600
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/25/2018 via BusinessWire

Steele Compliance Solutions, Inc., acquired TransparINT

synopsis: Steele Compliance Solutions, Inc. has acquired TransparINT, a leading technology company harnessing AI technology for compliance tools. TransparINT’s negative news monitoring application uses machine learning and natural language processing to filter vast quantities of unstructured data from millions of sources to identify risk potential.
buyer: Steele Compliance Solutions, Inc.
Steele Compliance is a global compliance intelligence firm offering comprehensive third-party due diligence and software-as-a-service (SaaS) solutions that help organizations comply with regulatory requirements and align with best practices. "
target: TransparINT
TransparINT is a full service technology company focused on providing the next generation of financial crimes compliance tools. They provide simple to use web-based applications that give access to the industry's largest amount of real-time negative news and adverse media data.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/21/2018 via BusinessWire

InMoment, Inc, acquired brandXP

synopsis: InMoment, the leading cloud-based customer experience (CX) intelligence platform, has acquired brandXP, an Australia-based boutique customer experience agency. brandXP provides cloud-based tools that allows brands to view and analyse feedback in real-time, identify key opportunities for improvement, identify dissatisfied customers, and more.
buyer: InMoment, Inc
InMoment is the leading cloud-based customer experience (CX) intelligence platform. InMoment arms brands with compelling customer insights to drive high-value business decisions and relationships with both customers and employees. "
target: brandXP
brandXP is an Australia-based boutique customer experience agency. brandXP provides cloud-based tools that allows brands to view and analyse feedback in real-time, identify key opportunities for improvement, and reinforce the company's best practices based on current customer experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/9/2018 via BusinessWire

Canon Inc., will acquire BriefCam Ltd.

synopsis: BriefCam, the industry’s leading provider of Video Synopsis® and Deep Learning solutions, announced its acquisition by Canon Inc., a world leader in digital imaging solutions. BriefCam’s award-winning products are deployed by law enforcement and public safety organization, government and transportation agencies, major enterprises, and more.
buyer: Canon Inc. (TSE:7751:$34,079.49)
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canon’s extensive range of products includes production, inkjet and laser printers, cameras, video and cinematography equipment and more."
target: BriefCam Ltd.
BriefCam is the industry’s leading provider of Video Synopsis® and Deep Learning solutions for rapid video review and search, smart alerting and quantitative video insights.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/22/2018 via BusinessWire

Nike, acquired Zodiac Inc.

synopsis: Nike, the world's leading designer of apparel, has acquired Zodiac Inc., a leading consumer data analytics firm. Zodiac has adapted research on customer lifetime value into a cloud-based software platform. Zodiac forecasts individual customer behavior to create predictive metrics which enable companies to become customer-centric organizations.
buyer: Nike (NKE:$39,829.00)
Nike is the world's leading designer, marketer and distributor of authentic athletic footwear, apparel, equipment and accessories for a wide variety of sports and fitness activities. "
target: Zodiac Inc.
Zodiac Inc. is a leading consumer data analytics firm. Zodiac has adapted decades of research on customer lifetime value into a cloud-based software platform. Zodiac forecasts individual customer behavior to create predictive metrics which enable companies to become customer-centric organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/28/2018 via Company Press Release

Genesys, acquired Altocloud

synopsis: Genesys®, the global leader in omnichannel customer experience and contact center solutions, has completed the acquisition of privately held Altocloud Ltd., an industry leading cloud-based customer journey analytics provider.
buyer parent: Permira
buyer: Genesys
Genesys® powers more than 25 billion of the world's best customer experiences each year. They put the customer at the center of everything they do and passionately believe that great customer engagement drives great business outcomes. "
target: Altocloud
Altocloud is a Digital Customer Engagement platform that combines predictive analytics with voice, video, and messaging interactions to deliver a seamless customer experience and better outcomes for business. Altocloud is headquartered in Galway, Ireland, with a small U.S. presence in San Francisco.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/5/2017 via Company Press Release

WalkMe, acquired Jaco Analytics, Inc.

synopsis: WalkMe, a cloud based Enterprise Class Guidance and Engagement Platform, has acquired visual analytics startup Jaco. Jaco's platform allows product & analytics teams to understand how their customers are really using their product. The platform records and analyzes users’ activity as they navigate through any web-based product in real time.
buyer: WalkMe
WalkMe is the Enterprise-Class Online Guidance and Engagement platform. They have designed a platform which helps businesses to eliminate online confusion, while at the same time raise efficiency and reduce costs. "
target: Jaco Analytics, Inc.
Jaco is a new gen usability platform, allowing product & analytics teams to understand how their customers are really using their product. Jaco’s advanced technology records and analyzes users’ activity as they navigate through any web-based product in real time.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2019 via BusinessWire

UserTesting, acquired Truthlab

synopsis: UserTesting has acquired Truthlab, a provider of machine learning based video analysis. Truthlab builds Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Truthlab
Truthlab is a provider of machine learning based video analysis. They build Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/29/2019 via BusinessWire

UserTesting, acquired Truthlab

synopsis: UserTesting has acquired Truthlab, a provider of machine learning based video analysis. Truthlab builds Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: Truthlab
Truthlab is a provider of machine learning based video analysis. They build Customer Experience Management (CXM) products and solutions that enable companies to drive customer satisfaction, retention, and advocacy by helping them to create and maintain better relationships.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/24/2019 via BusinessWire

UserTesting, will acquire UserMuse

synopsis: UserTesting, the leading on-demand Human Insight Platform, announced it has entered an agreement to acquire UserMuse, a market research service designed for businesses that target corporate customers and institutions.
buyer: UserTesting
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. "
target: UserMuse
UserMuse is a market research service designed for businesses that target corporate customers and institutions. UserMuse makes it easy for B2B tech companies and UX agencies to recruit user testers in their target niche. They are located in Alexandria, Virginia.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/3/2019 via Company Press Release

ResearchBods merged with STRAT7,

synopsis: UK's specialist data and analytics agency ResearchBods, is now a part of STRAT7 – a new UK group backed by Horizon Capital that will help businesses and brands extract and interpret customer insights to create powerful data driven strategies.
buyer parent: Horizon Capital
buyer: STRAT7
UK’s STRAT7 is an inspired partnership of data, insight analytics and strategy specialists. STRAT7 was created to help brands overcome the challenges of capturing consumer data seamlessly and harnessing the insights to evolve strategies and make game-changing business decisions. "
target: ResearchBods
UK's ResearchBods is a creative and forward thinking company with vast experience within market research. They help brands, businesses and organisations understand and engage with their customers, stakeholders or employees through access panels, insight communities and digital research solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 12/17/2018 via BusinessWire

Verint Systems Inc., will acquire ForeSee

synopsis: Verint Systems Inc., a leader in Actionable Intelligence solutions, is to acquire ForeSee. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
buyer: Verint Systems Inc. (NasdaqGS:VRNT:$1,255.80)
Verint is a leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Organizations in more than 180 countries count on intelligence from Verint solutions to make more informed, effective and timely decisions."
target: ForeSee
ForeSee® helps companies grow by listening to what matters most—customer voices. ForeSee voice of the customer (VoC) software solutions are designed for business impact, to measure and benchmark a 360-degree view of the customer across every touchpoint in digital, location, and contact center.
price ($mm)
$65
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/22/2016 via BNC Analysis

STR Global, Ltd., acquired LJ Research Limited

synopsis: STR, a data benchmarking and analytics specialist, has acquired LJ Research, a full-service market research agency. The company specialises in analysing customer feedback and is a leading provider of key data and specialised insights to the tourism, travel and hospitality industry.
buyer: STR Global, Ltd.
STR Global track supply and demand data for the hotel industry and provide valuable market share analysis for international, regional hotel chains and independent hotels. They offer standard reports and customized data sets that help forecast market performance and supply and demand dynamics. "
target: LJ Research Limited
LJ Research is a full-service market research agency undertaking quantitative and qualitative market research. They’re experts in analysing customer feedback and delivering actionable insights. They are used to applying quantitative methods in online, face-to-face, or self-completion questionnaires.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/10/2016 via Company Description

GfK Group, acquired Netquest

synopsis: GfK, the trusted source of relevant market and consumer information, has acquired Netquest, an independent online field provider for the market research sector in Spain, Portugal and Latin America.
buyer: GfK Group (XTRA:GFK:$1,759.04)
GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s long-standing data science experience. "
target: Netquest
Founded in Barcelona in 2001, Netquest is an independent online field provider for the market research sector in Spain, Portugal and Latin America. They have more than 400,000 consumers willing to give their opinion in 21 countries, and the latest technology in order to manage and survey them.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/18/2015 via Market Wire

Court Square Capital Partners, acquired Research Now Group, Inc.

synopsis: Research Now Group, Inc. announced that Court Square Capital Partners, a leading private equity firm, has completed its previously announced acquisition of the company. Research Now Group, Inc., headquartered in Plano, Texas, is the global leader in digital data collection to power analytics and insights.
buyer: Court Square Capital Partners
Court Square is one of the most experienced teams in the private equity industry. Since 1979, the team has made over 200 investments including several landmark transactions and has developed numerous businesses into leaders in their respective markets. "
target: Research Now Group, Inc.
Research Now Group, Inc. is the leader in digital data collection to power analytics and insights. It enables data-driven decision making for clients who listen to and interact with the world’s consumers and business professionals through Research Now’s online panels and other media technologies.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/11/2015 via BNC Analysis

OnePoll Limited, acquired 2Brewarded

synopsis: In the UK, OnePoll, which specialises in conducting online polls for PR purposes, has acquired panel provider 2Brewarded. Terms of the deal were not disclosed. Founded in 2013, 2Brewarded runs short surveys on behalf of brands and organisations, offering panellists points which can be redeemed for cash.
buyer parent: SWNS Media Group
buyer: OnePoll Limited
OnePoll conducts surveys, hold online discussions, offer a range of reporting solutions, build research communities, write compelling reports, and get their clients press and digital exposure, and much more. "
target: 2Brewarded
Founded in 2013, 2Brewarded runs online surveys on behalf of brands and organisations of all shapes and sizes. For every survey users complete, they will receive credits, and 2Brewarded will pay cash straight into their PayPal or bank account when their credits reach just £20.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/17/2014 via BusinessWire

Rakuten Inc., will acquire AIP Corporation

synopsis: Rakuten, Inc. announced that it has reached a basic agreement with a group of shareholders, which includes the largest individual shareholder, of AIP Corporation, a Tokyo-based leading online market research fieldwork agency in Asia, for the acquisition of its outstanding shares.
buyer: Rakuten Inc. (TSE:4755:$11,169.44)
Rakuten, Inc. is one of the world's leading Internet service companies. They provide a variety of products and services for consumers and businesses, with a focus on e-commerce, finance, and digital content. "
target: AIP Corporation
AIP is the leading online market research fieldwork agency in Asia. AIP's proprietary panels in 15 markets are actively managed to the highest standards, combined with dedicated multi-national/lingual consultants who are specialized in global projects.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/23/2013 via BusinessWire

Answers Corporation, acquired ForeSee

synopsis: Answers Corporation, a leading provider of cloud-based solutions that enhance customer acquisition and brand engagement, announced it has acquired ForeSee Results, Inc., the leader in customer experience analytics.
buyer parent: Summit Partners
buyer: Answers Corporation
Established in 1998, Answers Corporation is the industry’s top destination for Q&A content. The Answers platform integrates and surfaces the best content from subject matter experts, community members, social networks, and Internet databases to create the most multidimensional resource on the Web. "
target: ForeSee
ForeSee Results, Inc. provides online customer satisfaction measurement solutions in the US and internationally. The company enables organizations to understand how improvements to customer satisfaction lead to profitable behaviors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/3/2012 via Capital IQ

SurveyMonkey.com, TPG Growth, acquired MarketTools Inc.

synopsis: TPG Growth, the middle market and growth equity investment platform of TPG, and SurveyMonkey, the leader in web-based survey solutions, announced they have entered into a definitive agreement to acquire MarketTools, Inc., a leading provider of software and services for market research and enterprise feedback management.
buyer: TPG Growth
buyer: SurveyMonkey.com (NasdaqGS:SVMK:$276.92)
TPG Growth is a principal investment firm specializing in early stage, growth capital, and leveraged buyouts investments. The firm primarily invests in the technology, life sciences, biotechnology, renewable energy, and retail sectors. "
target parent: Ticonderoga Capital Inc.
target: MarketTools Inc.
MarketTools is the leading provider of software and services for enterprise feedback management and market research. It is focused on providing leading organizations the actionable customer insights they need to make better business decisions that lead to high-value business impact.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/9/2011 via BNC Analysis

GfK Group, acquired Knowledge Networks Inc.

synopsis: GfK, one of the largest market research companies in the world, has acquired US-based consumer specialist Knowledge Networks. Founded in 1998, Knowledge Networks provides online research solutions including KnowledgePanel, which claims to offer a ‘truly representative’ sample of the US population.
buyer: GfK Group (XTRA:GFK:$1,759.04)
The GfK Group is one of the largest market research companies in the world. GfK delivers services in all major consumer, pharmaceutical, media and service sector market segments. Its services are divided into three sectors: Custom Research, Retail and Technology and Media. "
target: Knowledge Networks Inc.
Knowledge Networks is passionate about research in packaged goods, retail, media, health and social policy. It specializes in innovative online research that consistently gives leaders in business, government, and academia the confidence to make important decisions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2009 via PR Newswire

Knowledge Networks, acquired Dimestore Media, Inc.

synopsis: Knowledge Networks has acquired Dimestore Media, whose unique, proprietary technology enables marketers to measure the effectiveness of digital advertising by adding engaging surveys to online content as consumers engage in various digital media across the Internet.
buyer: Knowledge Networks
Knowledge Networks specializes in solving complex, high-impact problems. They work closely with clients to create healthy consumer-brand connections, effective marketing and advertising, sound public policies, and accurate social science research. "
target: Dimestore Media, Inc.
Dimestore Media enhances video and other advertising by wrapping ads in a casual game format that can be configured to test attentiveness and brand response or purchase intent and direct response.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/27/2018 via Company Press Release

Critical Mix, Inc., acquired UBMobile

synopsis: Critical Mix, a premier global data and insights company, acquired UBMobile, a mobile-first consumer insights technology and services company. UBMobile captures stated and observed consumer data to improve marketing decision making. Their LifeTap app helps to reach consumers to deliver more representative audiences and reliable insights.
buyer: Critical Mix, Inc.
Critical Mix creates insights that drive business decisions with easy, collaborative tools to access global target audiences, program engaging surveys and visualize results. Insights professionals around the world rely on their simplified solutions to help them innovate and grow. "
target: UBMobile
UBMobile is a mobile-first consumer insights technology and service company. Using modern technologies, UBMobile captures stated and observed consumer data to improve marketing decision making. Their LifeTap app helps to reach consumers to deliver more representative audiences and reliable insights.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/8/2012 via Market Wire

e-Rewards, Inc., will acquire iPinion, LLC

synopsis: e-Rewards, Inc., a global leader in digital data collection and owner of Research Now, announced it has reached an agreement to acquire the business of iPinion, LLC. Founded in early 2010, iPinion is a fast-growing, global leader in the mobile research market having released its enterprise platform in June 2011.
buyer: e-Rewards, Inc.
e-Rewards, Inc. provides permission based digital data collection and reporting services worldwide. It offers online sampling and survey data collection services ranging from programming and hosting to sample delivery and scripting to online reporting for various research projects. "
target: iPinion, LLC
iPinion, LLC is a leading enterprise-grade smartphone and tablet market research solutions provider. iPinion delivers unprecedented data collection capabilities for consumer insights and market research in the mobile world.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/6/2011 via BusinessWire

Knowledge Networks, acquired Cada Cabeza

synopsis: Knowledge Networks has acquired Garcia Research Associates, a firm known for its thoughtful approaches to measuring the growing influence of Latinos on commerce and society in the U.S. The acquisition of Cada Cabeza, along with KnowledgePanel LatinoSM and the National Shopper Lab, strengthens KN’s ability to reach U.S. Hispanic segments.
buyer: Knowledge Networks
Knowledge Networks is passionate about research in packaged goods, retail, media, health and social policy – collaborating closely with client teams throughout the research process, while applying rigor in everything it does. "
target: Cada Cabeza
Garcia Research Associates is a firm well known for its thoughtful approaches to measuring the growing influence of Latinos on commerce and society in the U.S. Its Cada CabezaSM survey panel provides high respondent engagement and expert bilingual support.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/27/2017 via PE Hub

Generation Growth Capital, Inc., acquired BestMark Inc.

synopsis: Generation Growth Capital Fund III, LP (“GGC”), a Milwaukee-based private equity firm that invests in lower middle market companies, announced the acquisition of BestMark, Inc. Located in Minnetonka, MN, BestMark is an industry-leading provider of customer experience measurement services and related analytics.
buyer: Generation Growth Capital, Inc.
Generation Growth Capital Fund III, LP (GGC) is a Milwaukee-based private equity firm focusing on investments in small businesses to support ownership transition and growth opportunities. By partnering with solid management teams, GGC adopts a proactive, collaborative approach. "
target: BestMark Inc.
Located in Minnetonka, MN, BestMark is an industry-leading provider of customer experience measurement services and related analytics. The company assesses and improves customer satisfaction and loyalty for major companies in retail, automotive, hospitality, technology and other industries.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/30/2018 via GlobeNewswire

Ipsos S.A, will purchase Four Global Divisions from GfK Group

synopsis: Ipsos will acquire GfK Group's 4 global divisions of research: customer experience, experience innovation, health, and public affairs. Customer Experience is advising on customer satisfaction, Experience Innovation is research on user experience, Heath is research on health industry companies, and Public Affairs is research on public opinion.
buyer: Ipsos S.A (ENXTPA:IPS:$1,968.71)
Headquartered in France, Ipsos is an independent market research companies managed by research professionals. Ipsos researchers assess market potential and trends, develop brands, help clients build long-term relationships with customers, test advertising, and study audience responses. "
seller: GfK Group (XTRA:GFK:$1,759.04)
Headquartered in Germany. GfK Group is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. GfK has multiple global divisions of GfK Research, including customer experience, experience innovation, health, and public affairs.
price ($mm)
$123
rev ($mm)
$234
EBITDA ($mm)
EV / rev
0.5x
EV / EBITDA
closed 1/27/2017 via PR Web

10Pearls, LLC, acquired Brilliant Experience

synopsis: 10Pearls, a software application design and development company that helps businesses accelerate through digital, announced that it acquired Brilliant Experience, a user experience and research firm specializing in customer engagement and cognitive design.
buyer: 10Pearls, LLC
Founded in 2004, 10Pearls drives rapid execution through innovative, enterprise-grade digital solutions. As an award-winning software application development company, 10Pearls serves as a trusted partner, helping businesses scale. "
target: Brilliant Experience
Brilliant Experience is a user experience and research firm specializing in customer engagement and cognitive design. Brilliant Experience’s revolutionary approach to digital solutions leverages customer research and user experience (UX) to significantly improve product adoption and engagement.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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Geography
Matching Companies
Ticker:
 
 
 
 
 
 
 
 
Piksel
Piksel
Piksel people create and manage OTT video monetization solutions for some of the world’s leading media brands: AT&T U-verse, BSkyB, Celcom, Channel 4, Mediaset, Sky Deutschland, Sky Italia, Televisa Mexico, Vodafone and more.
year
2011
rev ($mm)
$214.93
EBITDA ($mm)
$29.04
EBIT ($mm)
$14.12
Net Income ($mm)
Employees
1300
  • drill down
  • watch
Ticker: QUMU
 
 
 
 
 
 
 
 
Qumu, Inc.
Qumu, Inc.
Qumu Corporation provides the tools businesses need to create, manage, secure, distribute and measure the success of their videos. Qumu's innovative solutions release the power in video to engage and empower employees, partners and clients.
year
2014
rev ($mm)
$85.63
EBITDA ($mm)
($10.89)
EBIT ($mm)
($13.18)
Net Income ($mm)
Employees
259
  • drill down
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Ticker: MDLA
 
 
 
 
 
 
 
 
Medallia
Medallia
Medallia is the pioneer and market leader in Customer Experience Management. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
year
2019
rev ($mm)
$356.84
EBITDA ($mm)
($52.44)
EBIT ($mm)
($65.80)
Net Income ($mm)
Employees
1258
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Ticker: NEWR
 
 
 
 
 
 
 
 
New Relic, Inc
New Relic, Inc
New Relic is a software analytics company that provides deep performance analytics for every part of the software environment. Their SaaS platform allows users to easily view and analyze massive amounts of data, and gain actionable insights in real-time.
year
2019
rev ($mm)
$512.01
EBITDA ($mm)
($19.03)
EBIT ($mm)
($45.09)
Net Income ($mm)
Employees
1795
  • drill down
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Ticker: TENB
 
 
 
 
 
 
 
 
Tenable Network Security Inc
Tenable Network Security Inc
Tenable is the Cyber Exposure company. Tenable helps organizations of all sizes accurately understand and reduce their cyber risk. Tenable.io, their Cyber Exposure platform, provides broad visibility and deep analytics to secure the entire modern attack surface.
year
2019
rev ($mm)
$332.76
EBITDA ($mm)
($77.22)
EBIT ($mm)
($82.84)
Net Income ($mm)
Employees
1401
  • drill down
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Ticker: AIM:VNET
 
 
 
 
 
 
 
 
Vianet Group plc
Vianet Group plc
Vianet Group is a leading provider of actionable management information and business insight created through combining data from their smart Internet of Things ('IOT') solutions and external information sources.
year
2017
rev ($mm)
$18.85
EBITDA ($mm)
$3.66
EBIT ($mm)
$3.19
Net Income ($mm)
$1.49
Employees
159
  • drill down
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Ticker: OTCPK:DLOC
 
 
 
 
 
 
 
 
Digital Locations
Digital Locations
Digital Locations is developing an artificial intelligence (AI) platform to create highly personalized digital content and experiences for each and every person connected to the Internet.
year
2018
rev ($mm)
EBITDA ($mm)
($0.70)
EBIT ($mm)
($0.70)
Net Income ($mm)
$11.49
Employees
2
  • drill down
  • watch
Ticker: SEHK:3738
 
 
 
 
 
 
 
 
Vobile, Inc.
Vobile, Inc.
Vobile is the premier, trusted provider for protecting, measuring and monetizing online video content. They create technology solutions for content owners and distributors through their SaaS platform. With Vobile, users can reduce infringement-related revenue loss and increase video distribution.
year
2018
rev ($mm)
$15.23
EBITDA ($mm)
($2.34)
EBIT ($mm)
($2.60)
Net Income ($mm)
Employees
71
  • drill down
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Ticker: SEAC
 
 
 
 
 
 
 
 
SeaChange International
SeaChange International
Ranked among the top 250 software companies in the world, SeaChange International, Inc. enables transformative multiscreen video services through an open, cloud-based, intelligent software platform trusted by cable, telco and mobile operators globally.
year
2018
rev ($mm)
$68.39
EBITDA ($mm)
($8.00)
EBIT ($mm)
($11.35)
Net Income ($mm)
$2.24
Employees
286
  • drill down
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Ticker: CRM
 
 
 
 
 
 
 
 
Salesforce.com, Inc.
Salesforce.com, Inc.
Salesforce.com, Inc., the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. Their Salesforce Service Cloud customer service app empowers enterprises to deliver amazing customer service experiences anywhere and on any device.
year
2019
rev ($mm)
$14,013.00
EBITDA ($mm)
$1,761.00
EBIT ($mm)
$581.00
Net Income ($mm)
$1,158.00
Employees
35000
  • drill down
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Ticker: PEGA
 
 
 
 
 
 
 
 
Pegasystems, Inc.
Pegasystems, Inc.
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.
year
2019
rev ($mm)
$868.95
EBITDA ($mm)
($25.25)
EBIT ($mm)
($59.00)
Net Income ($mm)
Employees
4650
  • drill down
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Ticker: VELT
 
 
 
 
 
 
 
 
Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
year
2011
rev ($mm)
$189.20
EBITDA ($mm)
($0.46)
EBIT ($mm)
($3.47)
Net Income ($mm)
Employees
1036
  • drill down
  • watch
Ticker: ENXTPA:ALBFR
 
 
 
 
 
 
 
 
Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
year
2016
rev ($mm)
$20.55
EBITDA ($mm)
$2.61
EBIT ($mm)
$2.38
Net Income ($mm)
$2.04
Employees
167
  • drill down
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Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
year
2018
rev ($mm)
$7.93
EBITDA ($mm)
EBIT ($mm)
$0.63
Net Income ($mm)
$0.79
Employees
  • drill down
  • watch
Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
VERB Technology Company, Inc. is rapidly emerging as the market leader in interactive video data collection and analysis applications. VERB provides customer relationship management (CRM), lead generation, and video marketing software applications under the brand name TAGG.
year
2018
rev ($mm)
$0.03
EBITDA ($mm)
($7.77)
EBIT ($mm)
($7.79)
Net Income ($mm)
Employees
10
  • drill down
  • watch
Ticker: ASX:PPL
 
 
 
 
 
 
 
 
Pureprofile Pty Ltd.
Pureprofile is a technology and insights company that helps brands, businesses and consumers make better decisions. Consumers answer short surveys to build their own unique profiles and Pureprofile uses this information to connect them to surveys, insights, and offers tailored to their preferences.
year
2018
rev ($mm)
$36.88
EBITDA ($mm)
($1.94)
EBIT ($mm)
($2.81)
Net Income ($mm)
Employees
210
  • drill down
  • watch